Customer Service Manager Jobs in Commerce City, CO

*** W2 Contract Only - No C2C - No 3rd Parties *** Customer Retention Specialist Contract Length: 6-month contract-to-hire Setting: Hybrid - Must report to the office at least 3 days a week but can work remotely otherwise. Overview: Responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Key Responsibilities: Customer Engagement: Make outbound messages or calls to understand and address reasons for potential discontinuation of services. Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Independent Decision-Making: Resolve customer needs independently and effectively. Customer Service Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service. Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Documentation: Maintain detailed records of customer interactions and activities in Salesforce. Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn. Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Content Development: Identify, create, and deliver content to support customer adoption and engagement needs. System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Required Skills and Experience: Customer Focus: Strong customer-centric and growth mindset. Retention Expertise: Experience in customer service and retention. Listening Skills: Excellent active listening and empathy to understand customer perspectives. Problem-solving: Strong analytical skills and a solution-oriented approach. Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels. Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. Education and Experience: Educational Background: Associate's degree or equivalent. Professional Experience: 5+ years of practical experience in customer service and retention. Salesforce: Proficiency in using Salesforce to document and manage customer interactions. Additional Requirements: Language: Spanish speaker preferred. Top Skills: Customer Relationship Management: Proficiency in managing relationships with clients to enhance customer satisfaction and loyalty. This includes understanding customer needs, addressing concerns effectively, and maintaining regular communication to foster a positive ongoing relationship. Analytical Skills: Ability to analyze customer data, usage patterns, and feedback to identify trends and insights that can inform retention strategies. This includes using data to predict customer behaviors and developing targeted interventions to improve retention rates. Problem-Solving Skills: Expertise in identifying and resolving issues that may lead to customer dissatisfaction. This includes troubleshooting technical problems related to the software, as well as resolving broader service or billing issues that might impact customer retention.

Company Description: Pathstone is a dynamic, rapidly growing, partner-owned wealth management firm that serves ultra-high net worth families, single family offices, and foundations and endowments. Our comprehensive range of services and deep expertise goes far beyond investment advice. We provide tax planning and compliance, insurance and risk management, lifestyle management, wealth and estate planning, trust services, and philanthropy services. We have 20+ office locations and more than $150b in Assets Under Advisement and Administration. The number of Pathstone team members has more than doubled in the past five years. As a Certified B Corporation, Pathstone seeks to make a difference in the lives of our clients and their families as well as to offer a positive and supportive work environment for our employees. Our team members are encouraged to pursue their passions by serving on committees and initiatives addressing topics of importance to our business. Our talented people are our greatest asset and therefore we offer a competitive, comprehensive, and flexible benefits program that helps meet the needs of our team members and their families. Pathstone's benefits include comprehensive medical, vision, and dental coverage, flexible spending, flexible PTO, life insurance, education support, 401k plan, parental leave, and more. Qualifications: Bachelor's degree in related field is required (Business, Finance, Accounting, Economics). CFP (preferred). Prior experience in the financial management industry of 4-7+ years is required. The ideal candidate will possess strong analytical, quantitative, problem-solving, and client service skills. Being detail-oriented and understanding time-sensitive issues are extremely important, along with having solid PC and Microsoft Office suite skills, particularly Excel. Being comfortable speaking with clients and their other professional relationships concerning money movement, account openings, trades within accounts, and basic daily operations is a plus. They will need to show a positive attitude and initiative in all aspects of the position, as well as demonstrate the ability to prioritize tasks in the face of competing demands. At the same time, they should enjoy learning and growing and be motivated to take on new challenges. Strong verbal and written communication skills are important to the role. Basic understanding of investments including mutual funds, separately managed accounts, and alternatives is important. Job Description: Support our Client Advisory Team in all manners of client service, daily operations, and special projects, which can include preparing performance analysis, investment manager background work, and client presentation material. Advisory positions are a career path lending to increased client engagements and complexity over time, while supporting Directors and Managing Directors across the firm. This role supports the firm's Boulder/Denver offices. Job Responsibilities: Provide support to a Client Advisory Team in the communication and implementation of client investment strategies. Communicate with clients directly via phone, zoom, and in-person meetings, and be the first point of contact for client inquiries, solving problems, and proactively meeting clients' needs. Draft letters of instruction, complete account applications, manager agreements and fund subscription documents, organize supporting documentation, and follow the process through in tandem with the firm's Capital Markets Group. Act as information provider to accountants, banks, investment managers and other professionals also supporting clients. Due to the required expertise in all client operational matters, this role will serve as additional support in the quarterly reporting process, specifically in reconciling and otherwise reviewing client reports. Be a mentor and resource for Associates and Senior Associates on operational matters, such as recon, reporting, account opening/transfers, etc. Series 65 or 66 is required upon 90 days of employment. This role is required to be in the office four days a week. The time can be split between our Denver and Boulder offices. Pathstone is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Plant Manager - Aerospace Manufacturing 📍 Arvada, CO | 💰 Up to $180K + Benefits Are you a seasoned Plant Manager with aerospace manufacturing experience? This role offers the chance to lead a high-performing team, drive operational excellence, and play a key role in precision machining and government contracts. Key Responsibilities: Oversee all plant operations, ensuring efficiency, quality, and compliance with AS9100 standards. Lead a team of 18+ employees, managing Operations, Supply Chain, Production Control, and Quality. Drive Lean and Six Sigma methodologies for continuous improvement. Balance commercial and government programs, optimizing workflow and schedules. Collaborate cross-functionally with Program Management, HR, and Finance. What We're Looking For: ✔ 15+ years' experience, including 3-5 years in plant management. ✔ Strong background in aerospace manufacturing and machining operations. ✔ Experience with ERP systems (JobBoss/ECI preferred), supply chain, and financial oversight. ✔ Proven leadership in high-pressure, fast-paced environments. ✔ Expertise in Lean, Six Sigma, and process optimization. Why Join Us? ✨ Competitive salary up to $180K + incentives ✨ Comprehensive benefits (health, dental, vision, 401K match, PTO) ✨ Collaborative, growing aerospace environment 📅 On-site, 5 days/week | 🚀 Apply now to make an impact!

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple. Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work.The Enterprise Customer Success Manager's (ECSM) primary goal is to ensure successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention. They work closely with Jamf customers to ensure overall satisfaction through proactive touch points, executive business reviews, success planning, and provide other supportive guidance. This role requires an understanding of Jamf products, customer environments, and common technical workflows. ECSM's are expected to be the advocate for the customer inside Jamf and collaborate with other departments to help achieve their customer's goals. This role requires availability for a 9:00 AM - 6:00 PM CST shift and will focus on supporting our West Coast book of business. What you can expect to do in this role: Manage customer satisfaction of owned accounts through exceptional service and attention to detail to ensure retention Establish and maintain a trusted advisor relationship by recommending workflows and environmental best practices Understand and promote the value of Jamf products and services to customers Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally Conduct scheduled meetings with stakeholders at company to track and record progress on projects as well as look toward the future planning Work with customers via phone and email to understand critical goals, challenges, and key performance indicators Partner cross-departmentally to advocate customer needs/issues Identify and facilitate opportunities for customer growth and engagement with Jamf Other duties and special projects as assigned What we are looking for: 1+ years of experience with Apple products in a professional setting (Preferred) Experience communicating technical topics to both technical and non-technical audiences (Required) 2+ years of experience with customer-facing account management (Required) Proven ability providing successful outcomes to high touch and high value customers (Preferred) Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred) Team player with proven ability to execute across a cross-functional team Strong attention to detail Ability to multi-task and prioritize duties Proven track record of driving adoption and identifying/remediating risk with the goal to help facilitate a customer's renewal How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We put people over profits - which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. #LIREMOTE The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range$55,100-$117,400 USD What is a Jamf? You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust. We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at *******************

Tony's Market is a family-owned and operated specialty food store with locations throughout Denver. We have made our name in Denver primarily by cutting and selling the best meat in town . Be a part of the team that sets the standard. This is a Full Time position with significant room for growth. Meat Customer Service Job Functions: Greet every customer you come into contact with Fill customer orders, being attentive to custom requests and individual needs Learn the product and everything you can about Meat Share that knowledge with customers Keep the meat case full and fresh Maintain a clean and safe work area Follow the direction of the Department and Store Managers Meat Customer Service Qualifications: At least 18 years old Can stand for 8-10 hours Can lift up to 40 lbs. Career-minded Some customer service and food service experience preferred Join our team! Apply at ********************

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The CSA National Account Manager is the primary contact for Power Systems Product Support National Account Customers for all parts and service, EPG, and Petroleum business in a manner that reflects the company's vision of working as “One Professional Team.” The CSA National Account Manager supervises the staff that manages the Customer Service Agreements (CSA) and personally calls on National Accounts customers to gain additional engine rebuilds, engine repairs, and CSA's that are not covered by our current Power Systems Product Support team. The goals of the National Accounts Manager are to offer the lowest possible operating cost/hour to the customer, minimize customer downtime, and merchandise, and sell all applicable products to oil and gas users. Pay Rate: $70,212.99 - $96,548.42 AnnuallyPay rate is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Quotes repair options outlining Wagner options Assists territory PSSRs with quotes for regional operations Serves as the contact point for facilitating emergency calls and responses, as needed Manages the budget and financial status Promotes CSA program and initiates program administration within Wagner Creates and maintains profiles on all major parts and service competitors Compiles and maintains customer call lists Manages expense reports Works with branches to provide consistent order pricing to customers Serves as the primary contact for National Account engine rebuilds and CSAs Provides accurate and timely response to customer needs Provides proactive communications with the Product Support Manager regarding all pertinent issues with dealers, customers, policies, warranties, or equipment Promotes all available programs offered by Wagner Power Systems as appropriate for the customer Prospects for new users and applications for products and services Conducts periodic basic machine inspections to recognize parts and service sales potential Assists with developing standards for Power Systems National Preventative Maintenance service work Other duties as assigned by manager Supervisory Responsibilities: Direct reports include: National Account Coordinators, National Account Supervisors Hires, trains, and directs the work of National Account Coordinators and National Account Supervisors Provides on-going performance feedback, and writes and conducts the annual performance reviews Required Education and Experience: High School Diploma or GED College-level business courses preferred 5+ years' experience in the Power Systems field with previous sales experience 5+ years administrative/clerical experience 5+ years customer service experience 5+ years sales experience 5+ years supervisory/management experience Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Ability to manager work order processes Creative problem solving skills Basic knowledge of Microsoft Outlook Intermediate knowledge of Microsoft Word and PowerPoint Advanced knowledge of Microsoft Excel Work Environment: Noise: Moderate Indoors and Outdoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positively influence decisions What you'll get The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years Mentorship and guidance in an impactful career in healthcare Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision) Paid time off - 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients In accordance with Colorado's Equal Pay for Equal Work Act this position has a salary of $60k annually. *This position is contingent on successfully completing a criminal background check upon hire.

A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations. csm At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.

We are searching for a professional customer service manager who speaks English and Spanish. This position is for a fast paced, high call volume environment for one of our clients. This client handles calls from both business customers and consumers. The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who have worked in various industries during their careers. Management are fun, creative, and focused on quality versus quantity when it comes to customers. Currently, they are focused on innovation in software systems and mobile capabilities.This business has tripled business in the last 3 years with profits up 5 fold. This client works with residential and commercial companies as well as contractors. Our client is a small company with between 40-50 employees and is located in North Denver. This client is ranked in the top 3 in their industry in Colorado and in the top 100 in the United States. Job Description The Customer Service Manager must be able to describe to internal stakeholders, individual contributors and customers how varying systems work together to deliver a service and product. This position also requires someone with strong organizational skills, high accountability for providing superior customer service. The individual must have the ability to develop relationships quickly and to build trust and loyalty among our clients, partners, and supporting internal departments. The Customer Service Team Manager must be able to think and adapt quickly to an ever-changing environment with complicated structures. The ideal candidate has an internal drive that will help them to continually improve our performance in running events for our customers. They will have full accountability to our customers for ensuring successful events. Some days, this Call center receives 100+ phone calls per day and the CSR Manager needs to be VERY hands-on to help answer phone calls and deal with escalated issues. Responsibilities: Provide ongoing leadership in a multi-product Customer Support environment. Staff Management for 4-5 people in CSR team Ensure staff alignment with departmental and company imperatives, expectations, deadlines and procedures. Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution-oriented recommendations. Ensure team members are receiving regular feedback as it relates to performance, expectations and career path through metric tracking. Organizational Support Perform process management by identifying outdated processes and documenting new processes. Assist with managing, communicating and implementing coordinator activities that are impactful to the Customer Services team. Ensure any changes are integrated into daily processes. Identify ways to drive operational efficiencies while continuing to provide a high level of quality customer service to our customers. Refine internal training paths for new and existing employees to ensure comprehensive, consistent, and thorough education is taking place. Ensure customer satisfaction as it relates to all elements supported by Customer Services. Ensure proper quality controls and tests are in place for those items. Handle any escalated customer issues , and ensure internal escalation processes are being adhered to. Assist with monitoring CS Key Performance Indicators to validate department efficiency and effectiveness. Oversee the implementation and maintenance of CS tools Ensure quality case management through Salesforce or other CRM Qualifications Experience Required At least three years of management experience required, with strong preference given to candidates with management experience in customer service Must have at least three years of experience working in a customer service environment Preferred: Bilingual in Spanish Skills Ability to lead and advocate for a team Excellent customer service skills Excellent verbal and written communications skills Ability to learn new, technical concepts and products quickly Ability to build and maintain strong, reliable relationships Strong at problem-solving and attention to details Effective time-management, planning and organizational skills Aptitude to effectively prioritize and complete multiple tasks Capable of working collaboratively with others in a team Ability to think and adapt in an ever-changing environment Proven talent to deliver high-quality, result-based work Education and Experience: Bachelor degree in related field, or equivalent in experience required Additional Information All your information will be kept confidential according to EEO guidelines. Bilingual candidates who are Spanish Speaking are encouraged to apply Location: Denver office-Located in North Denver Shift Hours: 6:30-3:30 or 7:30-4:30 M-F , no after hours or weekend work Benefits: Full time employees receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Company match (3%) on 401K, and more! Our employees also receive Paid Vacation, Holidays, etc. This position requires a drug test, background check, and reliable transportation. Interview Process : 1. Phone Interview with Recruiter and In person meeting Phone Screen with CSR Manager and HR Director 2. In person interview with CSR Manager, HR Director, and Management Team Start Date: Immediate pending clear background check and drug test

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Manager is essential to supporting our hospitality products at the property level. This role provides five-star guest service by communicating with guests prior to arrival, greeting them upon arrival and assisting them throughout their stay. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Work to organize guest stays to ensure thorough service throughout the guest experience Ensure every guest experiences five-star service in a hospitality environment and actively seek five star/positive reviews from guests; coach Experience Team to do the same Set the example for the Experience Associates by projecting an upbeat and positive attitude, warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Assist in development, creation and ongoing improvement of guest communications, Guest Book, Guidebook, and other items to promote guest experience as deemed necessary by Sentral and the General Manager. Work closely with property team members to ensure that they are updated, trained, and ready when residents or guests have questions Lead the Experience Team Plan, coordinate and oversee resident and guest events with assistance of Sentral Marketing and Explorer teams Oversee each guest experience through tasks including but not limited to ensuring room is inspected and amenity is placed, ensuring Experience Team knows when to expect guest, ensuring guest is having a great stay, ensuring guest departs and housekeeping is aware then re-inspecting the room for either another guest arrival or resident return Prior to Head of Housekeeper position starting, manage the relationship with 3rd party housekeeping vendor Lead Experience Team on implementing guest experience/events and communications Learn and train others on community systems Work closely with the Technology team to oversee hospitality technology implementations onsite Assist in developing processes and SOPs for experience and reservations team as appropriate Respond to booking inquiries, guest questions, onsite issue resolution and billing questions, and follow up with the guest to ensure satisfaction Collaborate with Revenue Management team to ensure rate adjustments will help maximize booking revenue Perform other related duties and assignments as needed and assigned Skills and Experience Bachelor's degree in hospitality management preferred Experience in hospitality (hotels and resorts, private luxury clubs, travel management, etc.) Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances Exceptional interpersonal and self-awareness skills, including active listening skills Proficient with communication technology and quick learner of new software Excellent written and verbal communication skills Demonstrated enthusiasm for creating inclusive and respectful workplaces Unquestioned integrity with the ability to manage confidential information and sensitive situations with the highest level of discretion and judgment Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries and start helping our customers push the limits of what's possible in their world of motion. Wazee Crane, a division of the Timken Company, has an opening for a Customer Service Manager at its Broomfield, CO location. The Customer Service Manager is responsible for managing all customer-related activities related to sales generation, technical estimating, quote management, and customer communication. This position is responsible for fostering customer relationships, following up on quotations, and generating sales leads to ensure the company meets its revenue growth objectives. This position also manages a team of customer service analysts and reports into the Engineering and Customer Service Manager. Essential Responsibilities Customer Service Oversee all customer-related activity Manage customer service team Generate order progress reports as requested by customer Coordinate customer visits based on order requirements Serve as factory liaison to customers for specific orders Ensure timely response to all customers' needs and requests Other duties as required Quoting Perform technical estimating duties; collaborate with engineering team as needed Ensure competency and accuracy of technical estimates Review estimates created by customer service team Generate quotes based on customer inquiries, technical estimates, and engineering specs, verifying all information needed for accurate delivery Follow up on all open quote opportunities to maximize bookings Ensure that all customer quality and commercial terms and conditions are properly recorded in order entry information and that the factory meets those requirements Perform necessary customer presentations during customer visits to facility Inside Sales Maintain comprehensive knowledge of company's capabilities, services, and products Assess customer needs, oversee engineering specifications, and convert customer opportunities into profitable sales Maintain existing sales and services, while implementing sales strategy and tactics to assure market growth Identify and implement new methods of lead generation Minimum Qualifications Bachelors degree in business or related field 7 years of experience in customer service; 12 years preferred 5 years of experience leading a team;prior management experience preferred Familiarity with quote generation in ERP system required 5 years of experience working in a manufacturing setting preferred Industrial machinery sales experience preferred Technical estimating experience preferred Skilled in MS 365/Office Suite Key Attributes Customer service oriented Multi-task, identify priorities, and meet deadlines Professional verbal and written communication skills, in person, and on the telephone with all levels of customers, suppilers and internal support teams Effective problem identification, analysis, and resolutions skills Excellent organizational skills Delegate and direct workflow Demonstrated ability to perform as part of a team, with the ability to lead or work independently as required Ability to manage time and priorities for maximum efficiency with available resources Display entrepreneurial spirit and quickly adjust to changing market conditions Possess high energy level and ability to manage a multitude of tasks concurrently Work Environment This position works 5 days per week on-site at our Broomfield, CO manufacturing facility Work schedule is generally 7 a.m. to 4 p.m. Monday - Friday. The yearly compensation for this role is $86,500- $119,000, is commensurate on experience and education, and could pay more or less than the posted range. This full-time position is eligible to participate in the company's short-term incentive program, paid time off plan, 401k, and comprehensive benefits package including medical, dental, and vision. Qualified candidates can apply for this position by clicking on the link located in the job posting at ********************** This position will be posted until September 30, 2024 or filled. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Customer Service Optician needed Would you love to solve problems to help people live better lives? Our team needs a driven and dedicated professional to help our patients leave our office looking stylish in their perfect new pair of glasses. You'll be helping our patients choose the right solution for them based on their personal style, lifestyle needs, prescription, and more. This is not just some sales job, your role is to be an educator and a style consultant. This is a full-time position offering the stability of a career in healthcare in our Broomfield location, where your BRILLIANT personality can shine! NO Experience Needed: Prior medical office or eyecare experience is a plus, but it's certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! Some of your duties will include: - Welcome patients, pull medical records, and accurately chart insurance and patient information. - Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription. - Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day. - Educating first-timers and returning patients alike on how to use and properly take care of their glasses/spectacles and contact lenses - Troubleshooting prescription issues and miscellaneous repairs - Taking accurate measurements for all lens styles and prescriptions - Checking new glasses for fit and making adjustments - Billing insurance - Consistent training for optimal career growth (offered and expected) - Educating patients on what their insurance and/or saving plans cover - Keeping the optical space looking clean, neat and welcoming - Optical dispensing (frames and contact lenses), tracking current inventory, ordering, sending and receiving shipments If these sound like you, please apply! - You're a natural problem solver, and hearing things like “these glasses don't fit” or “I can't get used to seeing with these things” gets you pumped up to work your magic. - You're confident in making recommendations and connecting with people quickly and easily. - You are comfortable with technology and open to learning new applications and software, you'll harness the tools around you to make your job as easy or effortless as possible. - Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor. - You can get along great with anybody, are full of energy and people feel charged up just being around you. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - You're known for doing what you say you're going to do -Your reputation for honesty and integrity is legendary. - You don't know the meaning of “someone else's problem” or “that's not my job.” You're always willing to jump in and help. About Us Colorado Eye Gallery is an established growing practice with locations in Denver, Boulder, and Broomfield. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We offer (upon eligibility): - Healthcare Stipend and In-House Vision Benefits - IRA and Employee Bonus - CEU reimbursement - Competitive Pay with Experience Appreciation (starting wage $22-$27 hourly) If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

**You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **Job** **Description** : The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: + Welcoming and providing access to our Card Members upon arrival at reception + Being accountable and taking ownership of the customer's experience from beginning to end. + Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer + Employing the Customer First philosophy in meeting customers' needs and expectations + Providing concierge and lifestyle recommendation + Providing travel consultation and minimal reservation assistance + Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners Lounge Hours of operation are from 5:00AM - 10:00PM SUNDAY-SATURDAY. Hours are subject to change due to business need. **Qualifications** : A successful candidate will possess the following qualifications: + Minimum of 1-year recent experience servicing premium customers + Airline, lounge or travel industry experience is preferred, including reservation experience + Passion for servicing customers with proactive solutions + Exceptional communication skills, delighting the customer with every single interaction + The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received + Must exhibit the utmost professionalism and maintain a positive attitude in all interactions + The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment + Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do + Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment + Ability to utilize and switch from multiple technology platforms with ease + Adapt to an ever-changing environment and being resilient + Ability to work flexible shifts including nights, weekends, and holidays is essential + Light to moderate lifting may be required for certain job tasks **Qualifications** Salary Range: $20.00 to $22.12 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Travel **Primary Location:** US-Colorado-Denver **Schedule** Full-time **Req ID:** 24023927

(Full Time, Non-Exempt) Application Closing Deadline: For best consideration, please submit your application materials by 4:00 p.m. March 31, 2025 Hiring Range is $41,159 to $46,372 annually based on qualifications, education and experience as it relates to the position. Position will primarily work a Tuesday to Saturday schedule mostly afternoon/evening shifts. Position Summary: Under the supervision of the Recreation Manager of Customer Service, this position is responsible for providing exceptional leadership, customer service and supervision at the assigned location. Primary responsibilities include oversight of all front desk operations and providing general facility supervision. In addition, this position will work with frontline staff at multiple Recreation Centers in various capacities to ensure that operations are consistent across the board. The job requires schedule flexibility to ensure coverage and is primarily responsible for evening shifts to provide leadership and supervision at the facility. Essential Duties: * Manage facility front desk operations with a strong focus on customer service, facility cleanliness, safety, and staff productivity to ensure a high quality of services. * Hire, train, schedule, supervise and evaluate assigned staff; provide or coordinate staff training, regular staff meetings and work with employees to correct deficiencies. * Regularly cross train staff at multiple Recreation Centers on Point of Sale, Registration, and Facility Scheduling software. * Review and approve bi-weekly timesheets and work directly with payroll to resolve any pay issues. * Responsible for maintaining and tracking CPR certifications of frontline staff. * Provide general facility leadership and supervision in the absence of the Recreation Manager. * Multi-task by performing customer service representative duties, approximately for 50% the time, while also completing other work assignments. Open and close the facility and maintain flexibility to cover a variety of shifts to ensure adequate coverage. May also be required to assist at other District facilities. * Maintain records and generate reports as directed, including but not limited to weekly/monthly reports, facility usage reports, payroll documentation, incident/accident reports, cash reports, monthly passes and personnel evaluations. * Remain visible and regularly interact with patrons, special groups, and members of the public. * Provide superior customer service, resolve complaints and respond to inquiries in a timely manner. * Respond to facility related emergencies such as evacuations, medical emergencies, suspicious behavior, etc. Complete incident and accident reports, and follow up accordingly to District procedures and requirements. * Complete routine walkthroughs of facility and locker rooms and resolve facility hazards. * Oversee facility rentals at assigned locations including responding to inquiries, completing bookings and collecting payment. * Enforce a high level of operation and risk management standards through combination of staff training, adequate procedures and regular review. * Ensure that facility rules and safety standards are followed while providing excellent customer service. * Maintain a high level of communication through effective in-person and written methods, including a weekly staff memos and quarterly staff meetings. * Keep abreast of Center and District events, programs, schedules, systems and policies and procedures to effectively share information with customers and staff. * Work cooperatively with staff and support various programs by assisting with their facility and program needs. * Supervise front desk cash handling, including reconciling cash drawers, completing cash reports and maintain petty cash. * Communicate issues/complaints to supervisor as needed. * Assist with facility maintenance including room set-ups and tear downs, light custodial responsibilities, etc., as needed. * Responsible for purchasing, pricing, inventory and regular reporting pro-shop items, drop-in athletic equipment and office supplies. * Monitor general operations budget and keep within approved budget. * Ensure the general security and safety of the facility including control of keys, petty cash, and security monitoring system in conjunction with the Recreation Manager. * Attend facility, department and district meetings and trainings, as well as may serve on a variety of District wide committees. * Attend work on a regular, reliable and punctual basis; sub for co-workers when available; is responsible for securing substitutes for shifts unable to work. * May be required to work special events and/or after hour rentals as necessary. This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required. Education and/or Experience: * Must be at least eighteen (18) years of age with a High School diploma or GED equivalent. * Minimum two (2) years of experience in recreation, customer service, or other closely related field. * Minimum one (1) year experience in a supervisory or lead capacity required. * Combination of education and experience will be considered. Licenses, Certifications, and Other Requirements: * Current certifications in AED/CPR and First Aid or the ability to obtain such certifications within thirty (30) days of employment. * American Red Cross First Aid/AED/CPR Instructor certification or the ability to obtain such certifications within ninety (90) days of employment. Necessary Knowledge, Skills and Abilities: * Knowledge of modern office procedures, methods and general office equipment (computer, copier, fax, telephone, etc.). * Knowledge of recreational programming and facility operations; customer service principles; working with registration, point of sale and facility scheduling software programs. * Ability to problem solve emergency and difficult situations in the absence of other leadership in a timely manner. * Must be willing to work a varied work schedule which may include some evenings, weekends and holidays. * Must have the ability to physically access assigned location in all weather conditions. * Proficiency with applicable computer software applications (Word, Excel, Outlook). * Possess basic math skills and have the ability to handle money and operate a point-of-sale system. * Must have the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner. * Must have the ability to communicate effectively verbally; establish and maintain working relationships with employees and the public. Material and Equipment Used: This position regularly uses office equipment and supplies such as a computer, cash register, credit-card machine, calculator, telephone, printer and fax machine. May be required to utilize cleaning materials and have contact with various chemicals for cleaning. Working Environment: This position primarily works in a busy recreation facility/pro shop and office environment subject to continuous interruptions and background noises. Requires considerable movement around the facility/work area to monitor activities. Requires sitting (or standing) at a desk 75% or more of assigned shift in a busy office environment. Must be able to work in an environment with various temperatures, poor acoustics and an array of distractions, i.e. music. Moderate mental effort is required. Daily moderate mental pressure exists due to exposure to interpersonal conflicts. Physical Requirements: Must be able to frequently bend, walk, kneel, stoop, reach and lift in performance of duties. Will be required to assist in lifting and moving tables, chairs, and cabinets, etc. to maximum of 75 pounds with assistance and frequent unassisted lifting to a maximum of 30 pounds. Vision requirements include: near acuity, far acuity, depth perception and color vision. Requires sense of smell and touch. Must exhibit manual dexterity to manipulate keyboards, calculators, and telephone systems. The ability to talk and hear via the telephone and through face-to-face communication is needed. This list is not all-inclusive and represents examples of the work environment and physical demands. We've Got You Covered! South Suburban Offers: * Competitive medical, dental and vision plans * Disability and life insurance * Flexible spending accounts (FSA's) Happy Employees Are the Best Employees * South Suburban provides an employee assistance program at no cost that includes: counseling, financial planning, legal assistance, and much more! * Our Employee Wellness Program gives covered staff the ability to reduce their medical premium by $360 annually Take Time Away to Do What You Enjoy * 10 paid holidays per year * 4 personal days per year * Earn 11.5 paid vacation days per year * Paid sick leave to rest, recover, and take care of yourself We've Got Your Back * Up to 9% 401(a) Employer contribution/match that vest after 3 years of service * Trainings to grow your professional and personal skill set * Tuition Reimbursement Program that covers up to $2,500 per year Play Where You Work * Employee engagement is a priority at South Suburban. Staff gatherings have included: pictures with the Stanley Cup, Chili Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee Appreciation Luncheon, just to name a few * Monthly wellness challenge opportunities and staff recognition honors We LOVE Our Facilities and So Will You: * Free daily admission to recreation centers, tennis courts, ice rinks and swimming pools * 50% off food at South Suburban restaurants * $5 to $10 for nine holes of golf at four different courses SSPRD offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the Benefits Guide for Full-Time Employees About Us Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs. We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.

Job Details Castle Rock, CO $16.00 - $18.00 HourlyDescription Tony's Market Job Description Title Meat Customer Service Department(s) Meat Department Reports to Meat Department Manager Job summary Responsible for offering extraordinary customer service to all customers. Summary of essential job functions Immediately greet all customers and ensure extraordinary customer service. Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints. Solicit sale of new or additional services or products by educating customers and offering suggestions. Take customers' orders and write ordered items on tickets. Prepare food using recipes or following directions. Wrap items according to Tony's standards. Label items sold using scales or other pricing methods. Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability. Fulfill special orders and requests utilizing all tools provided. Replenish foods in demos and display cases. Abide by safety, health and security rules. Complete specials projects and other duties as assigned Regular and consistent attendance is essential for this position. Standard job functions Upholds the 7 guiding principles of the company Support goals and vision of General Manager Consistently presents a professional personal image and uphold the company's uniform policy Maintain safe, clean and well-organized working and shopping environment Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws. Ability to work a flexible schedule including evenings, holidays and weekends Knowledge, skills and abilities required Strong interpersonal and verbal communication skills Ability to multitask and use organizational skills

DH Pace Company, Inc., in Denver, Colorado aspires to hire a seeking to hire a Service Supervisor who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have experience dispatching or scheduling, this role might appeal to you! Pay range for this position starts at $23.00 per hour, depending on experience. Primary job functions: Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing Continually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided tickets Run, review and manage department reports to ensure department is meeting customer expectations and commitments. Assist with billing paperwork and meeting customer billing document requirements Create and maintain service tickets to ensure service dates are met. Work with estimating team to provide service quotes when required. Provide assistance to field techs with technical/mechanical troubleshooting/problem solving Provide accurate work orders and picking lists to the warehouse for inventory pulling Other responsibilities as assigned Qualifications: Experience using Microsoft Office Suite is a plus but not required. Experience in the door industry is a plus but not required. Experience in a dispatch or other high volume administration field is a plus but not required. Must have excellent communication skills and focused on customer service. Must have good time management skills, be organized, and have the ability to multi-task. Represent the company in a professional manner Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire . DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. We take pride in helping tens of thousands of customers around the globe succeed with Apple. Jamf offers remote, in-office, and hybrid roles. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work.The Enterprise Customer Success Manager's (ECSM) primary goal is to ensure successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention. They work closely with Jamf customers to ensure overall satisfaction through proactive touch points, executive business reviews, success planning, and provide other supportive guidance. This role requires an understanding of Jamf products, customer environments, and common technical workflows. ECSM's are expected to be the advocate for the customer inside Jamf and collaborate with other departments to help achieve their customer's goals. This role requires availability for a 9:00 AM - 6:00 PM CST shift and will focus on supporting our West Coast book of business. What you can expect to do in this role: * Manage customer satisfaction of owned accounts through exceptional service and attention to detail to ensure retention * Establish and maintain a trusted advisor relationship by recommending workflows and environmental best practices * Understand and promote the value of Jamf products and services to customers * Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally * Conduct scheduled meetings with stakeholders at company to track and record progress on projects as well as look toward the future planning * Work with customers via phone and email to understand critical goals, challenges, and key performance indicators * Partner cross-departmentally to advocate customer needs/issues * Identify and facilitate opportunities for customer growth and engagement with Jamf * Other duties and special projects as assigned What we are looking for: * 1+ years of experience with Apple products in a professional setting (Preferred) * Experience communicating technical topics to both technical and non-technical audiences (Required) * 2+ years of experience with customer-facing account management (Required) * Proven ability providing successful outcomes to high touch and high value customers (Preferred) * Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce) (preferred) * Team player with proven ability to execute across a cross-functional team * Strong attention to detail * Ability to multi-task and prioritize duties * Proven track record of driving adoption and identifying/remediating risk with the goal to help facilitate a customer's renewal How we help you reach your best potential: * Named a 2024 Best Companies to Work For by U.S. News * Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families * Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work * Named a 2023 Best Workplaces for Women by Great Place to Work and Fortune Magazine * We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! * You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. * We put people over profits - which is why our customers keep coming back to us. * Our volunteer time off allows employees to support and give back to our communities. * We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. * 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). * Over 100,000 Jamf Nation users, the largest online IT community in the world. #LIREMOTE The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $55,100-$117,400 USD What is a Jamf? You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust. We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at *******************

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positively influence decisions What you'll get The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years Mentorship and guidance in an impactful career in healthcare Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision) Paid time off - 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients In accordance with Colorado's Equal Pay for Equal Work Act this position has a salary of $60k annually. *This position is contingent on successfully completing a criminal background check upon hire.

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Job Description: The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: * Welcoming and providing access to our Card Members upon arrival at reception * Being accountable and taking ownership of the customer's experience from beginning to end. * Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer * Employing the Customer First philosophy in meeting customers' needs and expectations * Providing concierge and lifestyle recommendation * Providing travel consultation and minimal reservation assistance * Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners Lounge Hours of operation are from 5:00AM - 10:00PM SUNDAY-SATURDAY. Hours are subject to change due to business need. Qualifications: A successful candidate will possess the following qualifications: * Minimum of 1-year recent experience servicing premium customers * Airline, lounge or travel industry experience is preferred, including reservation experience * Passion for servicing customers with proactive solutions * Exceptional communication skills, delighting the customer with every single interaction * The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received * Must exhibit the utmost professionalism and maintain a positive attitude in all interactions * The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment * Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do * Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment * Ability to utilize and switch from multiple technology platforms with ease * Adapt to an ever-changing environment and being resilient * Ability to work flexible shifts including nights, weekends, and holidays is essential * Light to moderate lifting may be required for certain job tasks Salary Range: $20.00 to $22.12 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.