Post Job

Customer Service Manager Jobs in Coolidge, AZ

- 550 Jobs
All
Customer Service Manager
Store Manager
General Manager
Day Manager
Customer Solutions Manager
Station Manager
Center Manager
Grocery Manager
  • Customer Solutions Manager

    Offerpad 4.2company rating

    Customer Service Manager Job 30 miles from Coolidge

    The Customer Solutions Manager sets the tone for who Offerpad is and provides the first opportunity for our customers to experience “the Best Way to Buy and Sell a Home. Period.” This position is responsible for converting qualified homeowner leads into closed transactions while managing the entire customer journey. The ideal candidate has a deep understanding of real estate and the home-selling process, and is driven by a passion for sales and helping others in a dynamic, fast-paced environment. The Customer Solutions Manager engages in meaningful conversations to understand each client's unique needs, presents tailored solutions, and ensures exceptional customer satisfaction and seamless closing process. Essential Functions Convert inquiries into signed agreements. Build rapport with customers, understand their home-selling needs, and position Offerpad's solutions effectively. Present and negotiate purchase offers to achieve optimal outcomes. Maintain consistent follow-up cadence with prospective customers. Document all customer interactions in CRM. Meet established sales targets and performance metrics. Deliver exceptional customer service to homeowners, providing valuable insights to educate them on our solutions and market conditions. Guide transactions from signed agreement through successful closing. Monitor and maintain closing timelines. Be the primary driver of efficient task management and pipeline organization. Proactively identify and address escalated issues with appropriate manager and/or customers. Establish and maintain collaborative partnerships with multiple teams involved in the process. Maintain high customer satisfaction standards. Minimum Qualifications Active Real Estate License 4+ years sales experience Willingness to be available weekends and evenings (homeowners sometimes need us in the morning, at night and on the weekends!) Willingness to obtain additional licenses based on business need. Exceptional communication skills, both oral and written, inclusive of active listening skills, and a positive and energetic phone demeanor Excellent phone presence and consultative selling skills Strong negotiation and problem-solving abilities Extremely self-motivated, results oriented and with a diligent work ethic. Ability to work independently, in team settings, and build cross-functional relationships. Ability to work in a fast-paced, metrics-driven environment. Strong organizational and time-management skills Preferred Qualifications You have experience working with CRM applications Salesforce experience preferred
    $70k-118k yearly est. 3d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Customer Service Manager Job 38 miles from Coolidge

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work! Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************, option 5, or *********************************** . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 12d ago
  • Retail Co-Managers, 5+ Years in Retail Management? Let's Build Success Together!

    Hobby Lobby 4.5company rating

    Customer Service Manager Job 20 miles from Coolidge

    We are not just about filling a position. We are about welcoming you to a shared journey of growth and success. We have an exciting opportunity for an experienced manager to lead our team. If you are ready to be a key player in this shared journey of growth and success, apply today! As a Co-Manager you will: Be actively engaged in the store's processes and procedures in order to meet and exceed financial goals Be asked to lead and guide your team with passion to achieve the highest standards while exhibiting the utmost empathy Execute the seasonal department's daily, weekly and yearly merchandising plans Starting salary range: $67,600 to $70,200 plus bonus annually. Auto req ID 15046BR Job Title #625 Queen Creek Co-Manager Job Description - Requirements Must have previous big-box retail management experience Must be able to process information and have the ability to make sound business decisions Be open to relocation for promotion Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay Employee Discount Life Insurance and Long-Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************. State/Province Arizona City Queen Creek Address 1 20004 S. Ellsworth Rd Zip Code 85142
    $67.6k-70.2k yearly 1d ago
  • Repair Station Manager

    Acme Aerospace, Inc.

    Customer Service Manager Job 38 miles from Coolidge

    What You'll Do: • Manager of Acme Aerospace's FAA 145 Certificated Repair Station, Generate regulatory documentation in accordance with CFR parts 43 and 145. • 24/7 AOG Management and disposition. • Manage all repair station activity and training requirements of repair station personnel per FAA regulations. • Monitor repair activity to ensure all repair contract and support agreement requirements are being met. • Disposition warranty claims submitted on products returned for repair. • Identify and define value propositions for our products and market segment opportunities for growth in repair activities. • Assist Sales and Marketing in identifying new opportunities and programs. • Visit customers to resolve issues and evaluate company/product performance. • Ensuring internal processes are followed and driving continuous internal and customer improvement. • Manage and develop weekly Repair Station operating Turnaround Times (TAT) and financial reports. • Manage and develop monthly TAT and On Time Delivery (OTD) metrics. • Drives commercial activity and revenue growth for Repair Station - Repair/overhauls in collaboration with Sales. What You'll Bring: • Bachelor's Degree in Electrical Engineering, Electronic Technology degree or equivalent experience. • Experience with commercial or military aerospace (avionics). Preferred experience with batteries/battery systems and power electronics. • Experience with FAA Regulations, generating regulatory documentation following CFR parts 43 and 145 and AS9100 Quality procedures/policy.
    $28k-58k yearly est. 3d ago
  • General Manager (Bilingual)

    Community Choice Financial Family of Brands 4.4company rating

    Customer Service Manager Job 32 miles from Coolidge

    General Manager Community Choice Financial Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $10k monthly 27d ago
  • General Manager

    Emcor Facilities Services 4.7company rating

    Customer Service Manager Job 38 miles from Coolidge

    About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. Job Title: General Manager Job Summary: We are seeking a General Manager to lead a team of account managers geographically dispersed throughout the US within the facilities management business. This position is accountable for the total performance of all account managers assigned. This includes, but is not limited to, achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention, productivity and service line growth for your team. This position reports directly to the Vice President. This position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The General Manager will lead, plan, direct, and support all account managers activities in order to maintain and improve overall account performance, if successful these assignments will ensure clients' needs are met and or exceeded. Essential Duties and Responsibilities: Leadership Exhibits confidence in self and others Inspires and motivates others to perform well Effectively influences actions and opinions of others Accepts feedback from others Gives appropriate recognition to others Displays passion and optimism Inspires respect and trust Mobilizes others to fulfill the vision Business and Operations Planning. The General Manager will be responsible for ensuring alignment with clients overall objectives and performance measurements through the account managers. Use a collaborative process to review each Service Level Agreement (SLA) and Key Performance Indicator (KPI) to document and trend performance and results This position will lead company's specific management strategy for our account managers by developing a three (3) year time line which includes operating and financial planning Scope Decisions. Identify best practices and KPIs that will be used to manage and evaluate performance. Identify critical services that will be required and potential consequences should these services not be carried out in accordance with the Business Plan. The Business Plan shall also include a contingency plan for each of the critical services in the event they cannot be carried out Service Level Agreements. Measuring performance is critical in our ability to continuously improve services. The General Manager will drive the service levels across the portfolio, working with key client and account management personnel to develop specific performance metrics that are based on business strategy and operational and business requirements Monthly Reporting. The General Manager will analyze monthly reports to ensure strategic alignment and optimal delivery of service while also identifying key operational and financial improvement opportunities Account Review Meetings. The account managers will regularly meet with clients to discuss performance results, operations reviews, work management process reviews, etc.; monthly and quarterly meetings will be used to evaluate performance results and address issues and overall business objectives Interface with client point of contacts (POCs) as needed Coordinate consistent service delivery Responsible for putting in place appropriate plans and programs to meet and/or exceed the client objectives within the account Responsible for helping set the strategic direction and implementation of business initiatives Responsible for establishing goals and performance criteria and measurement processes to proactively manage the business Responsible for cost effectiveness, consistency, quality, accuracy and performance to business standards Represent the organization including managing the business relationships as well as performance of strategic alliances and joint ventures in assigned area Responsible for the strategic planning and management of current and future client locations including assessing alternatives and understanding future client requirements to ensure adequate future growth and development in assigned areas Responsible for ensuring effective customer satisfaction, service and relations by implementing processes and technology to deliver quality products and services Responsible for creating a consistent operational image, implementing account wide initiatives and producing a quality product in accordance with Company standards Responsible for driving continuous improvement and innovation throughout the account Responsible for ensuring high staff productivity and morale by working and ensures staffing with carefully selected people Champions HR initiatives and make the function an integral part of the organization at all times Responsible for creating an environment that gives team members and teams responsibility/authority to achieve goals, and then hold the team and team members accountable for accomplishing them Responsible for the achievement of assigned team member's responsibilities by providing guidance, mentoring, coaching and feedback to team members. Establish performance objectives, expectations and regular appraisals against those objectives and expectations Ensure associate growth and development through mentoring and training Education: Relevant Bachelor's degree, or equivalent combination of education and experience Qualifications: Seven to ten years related experience and/or training at a senior level in an organization managing facility operations Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. Must have multi-site/account experience, ability to identify best practices within industry and a proven ability to apply across contract scope. Facility Management, IFM experience preferred Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations Requires use of MS Project, Word and Excel. Experience with Enterprise Software and CMMS required. Experience in building operations and knowledge of building equipment Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
    $63k-121k yearly est. 5d ago
  • General Manager

    Qualastat Electronics, Connected By Trexon

    Customer Service Manager Job 30 miles from Coolidge

    Qualastat Electronics, Inc. (“Qualastat”)'s General Manager is responsible for its overall business operations, strategy, and development across its two manufacturing locations in Chandler, Arizona and Gettsyburg, Pennsylvania. This position takes full ownership of Qualastat's performance in terms of its health and productivity - including but not limited to revenue planning, sales management, operations, engineering and new product development, market analysis, organization design and workforce development, operational excellence and facility improvements. As an empowered and capable leader of one of Trexon's leading companies, this position drives Qualastat towards higher levels of growth and profitability through innovation, expansion, performance, quality, and service. Through a comprehensive understanding of Qualastat's brand, customers, markets, and capabilities, this position creates a customer-first environment in which employees, workflows, systems and tools can be deployed to create sustainable growth and profitable value for shareholders through our engineered solutions and technical applications. This passionate, dynamic, adaptable, strategic, and inspirational leader is motivated by continuous business improvements and expansion. They have interchangeable leadership skills in the areas of people, sales, and technical aptitude. This person is a prudent and ambitious manager with an intellectual curiosity and proven track record around new product and market development, and the organic growth that comes from it. They have a growth mindset and social influence around people, with an aptitude for change management in complex groups, as it relates to managing an operation, while integrating and evolving it. Minimum Qualifications This position is an onsite position (not remote) and requires at least twenty-five percent (25%) and up to fifty percent (50%) travel to visit Qualastat's dual facilities, customers and peer group companies. Education: Bachelor's degree - or equivalent experience leading and growing a comparable business in the major markets that we serve. Post-graduate degree highly desirable, but not required. Experience: Ten (10) years of experience in a manufacturing organization, cable assembly preferred - and at least seven (7) of which have been in a meaningful sales or engineering leadership position. Proven experience in developing profitable strategies and implementing vision. Experience presenting high-level business performance and strategic initiatives to Corporate leadership and/or Board of Director/shareholder teams. Knowledge: Working knowledge of multi-faceted business processes and functions, including but not limited to finance, product development, manufacturing, procurement, and people/performance management. Strong industry knowledge. Training will be provided on internal Qualastat/Trexon processes and systems, as required for this position. Skills: Must have outstanding organizational and leadership skills, strong analytical ability, and problem-solving aptitude. Strong management skills and social influence including planning, resource organization, team building, time management, emotional intelligence, change and conflict management, influencing and negotiation, endurance, a strategic mindset, and sound judgment. Ability to communicate and present ideas/data effectively internally and externally, including Corporate and company-level communication related to growth strategy and monthly business operations reviews. This position requires use of information or access to hardware and documents which are subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Specific Position Duties Strategic Planning Lead monthly operations review meetings; develop vision and strategy, including budgets, initiatives, and plans for organic growth and expansion for the business into new markets or geographies. Operationalize strategies into actionable improvements and prioritized plans that can be executed on by teams in an empowering, collaborative, and focused way. Measure, track, isolate and diagnose areas of strength and improvements needed, that will allow the company to execute on its initiatives and meet its targets. Identify opportunities (i.e. megatrends, market segments and applications) that can be leveraged to strengthen brand, performance and competitive advantage. Business Development Define initiatives and direct activities that improve brand, competitive advantage and market position. Identify reasonable and strategic opportunities for geographic or market expansion. Build and appraise strategic partnerships, onboard new customers, and penetrate new markets in a way that drives sustainable and quality revenues. Create and elevate a channel-to-market organization, and product development capabilities, that results in reaching target customers, revenue, and profitability metrics. Actively monitor market trends to make necessary improvements and coach the team to elevate the customer journey and experience. Product Development Ensure that the company's philosophies, values and market opportunities are central to the company's product development processes and practices. Lead and elevate the product development processes and teams to research and invent solutions, develop proposals, enhance existing products, and optimize the design process more effectively. Oversee the frameworks and methodologies to assess the viability of new products, and the company's ability to solve customer problems. Operational Excellence Diagnose and identify opportunities for continuous improvement of current practices and policies to unburden workflows, increase profitability, remove obstacles, and drive action. Drive standardization in alignment with broader organization goals, such as quality standards, documentation protocols, and performance metrics. Develop systems thinking within the organization, focusing on how different parts/functions are related and work together to create outcomes. Implement organization design changes to improve outcomes. Modernize and improve manufacturing and overall operations, including but not limited to upgraded technology, updated facilities, better tooling and systems, automated processes, machinery investments, optimized and standardized workflows, and implementing LEAN principles. Workforce Development Energize and focus teams; develop a workplace and culture of high performance and innovation. Develop a team of strong and diverse leaders that can respond to opportunities, navigate challenges, and execute on business needs. Establish a human capital strategy that retains and develops top performers, including plans and programs to support the career development and sustainability of teams. Set management standards, controls and practices that optimize the health and safety of the organization and minimizes risk. Other responsibilities, initiatives and ad-hoc projects as required. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The employee must occasionally crouch, stoop, or reach. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate.
    $40k-77k yearly est. 5d ago
  • Grocery Manager

    Sprouts Farmers Market 4.3company rating

    Customer Service Manager Job 32 miles from Coolidge

    Job Introduction: Does being in charge of multiple, customer-focused departments sound like a role you would fit perfectly in? Does being responsible of a total team sound like it's up your alley? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Grocery Manager! Overview of Responsibilities: At Sprouts Farmers Market, the Grocery Manager is responsible for the sales and operation of multiple departments including- Grocery, Dairy, Frozen Food, and the Beer/Wine. Ensure that products are handled properly, rotated to ensure freshness, and that date controls are performed Control costs by constantly monitoring and improving operations to increase profitability- manage labor costs and reduce loss due to shrink, damage, and pilferage Assist in the preparation of store for physical inventory counts Assist or oversee the unloading of trucks from our distribution centers, and verify all deliveries against invoices, notes shortages, and overages and report them to the appropriate supplier Manage ordering, compliance, sanitation, back-room inventory, and department safety Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process. Regularly attend and participate at in-store meetings. Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager. Confidently exercise independent judgment to address Team Member concerns. Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed. Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels. Communicate standards, expectations, policy changes, and product knowledge to team members. Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive. Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed. Qualifications: To be a Grocery Manager at Sprouts Farmers Market qualified candidates must: Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
    $22k-26k yearly est. 6d ago
  • Manager Telemetry FT Days

    Carondelet St. Josephs Hospital

    Customer Service Manager Job 42 miles from Coolidge

    Welcome to Carondelet Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine connections and heartfelt compassion. It's what sets us apart and makes us truly special. When you join our team, you're not just stepping into a job - you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey. Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Carondelet, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact. If you're ready to go above and beyond, to embrace the energy and camaraderie that Carondelet Health System offers, then join us on this incredible adventure. Together, we'll create a healthier, happier world - one patient at a time. Let your career find its purpose here at Carondelet. Nursing Manager Full Time Days Position Summary Accountable for associate performance and provision of patient care within specific environment and shift. Monitor fiscal and budgetary operations and provide support for the vision and direction of specific areas. Responsible for ongoing interface and frequent communication with patients, customers, associates, and management. Effectively manage change, facilitate innovation, foster teambuilding. RESPONSIBILITIES: Provides direct nursing care as required by patient demand in accordance with established policies, procedures and protocols of the healthcare organization. Includes taking patient load and covering Clinical Lead position as needed. Provide financial review of administrative reports, accountability reports, benchmarking graphs, business plans, marketing initiatives, and variance reports. Take action as required to meet productivity targets and control expenses. Oversee budgets and capital for department. Forecast future budgeting needs and participates in budget development. Review department compensation, implements HR policies, recruitment, associate status changes, and associate access to patient care systems Provide leadership and set expectations for the roles & responsibilities for subordinates and Clinical Nurse Leaders. Develop staff competencies and provide information for staff positions Provide performance coaching that may include performance improvement plans, corrective action and termination. Compile and conduct charge master review and make changes. Provide for accurate billing of department charges. Supervise department recruitment for open positions and assist with retention activities (comp team, R & R Initiatives). Complete position replacement forms and processes Authorize reimbursement requests, special checks, petty cash, and other requests Lead special projects (current / planned), coordinate move requests. Interface with Information Systems regarding department computer applications and systems. Participate in hospital-wide committees. Conduct hourly, purposeful rounding on patients and employees. Conduct employee evaluations (new employee, annual, performance improvement plans). Coach and develop employees. Participate and support network initiatives such as patient experience, quality and patient safety and hospital/department specific initiatives. Achieve or exceed established quality and clinical outcomes. Facilitate department meetings and huddles. Attend required hospital, department and medical staff meetings Oversee orientation process of new associates and staff to the department. Ensure initial competencies are demonstrated and documented. Facilitate educational opportunities and staff development in collaboration with Network education including Information Systems courses, web based training, Team Building, Clinical Coach training, and competency development Complete required/mandatory education: Safety, Disaster Plans, and Infection Control. Monitor and take appropriate corrective actions to secure any unsafe situations. Oversee flow of equipment, supplies, and staffing to maintain adequate levels. Maintain unit's compliance with hospital procedures and policies. Develop a plan for customer/patient care delivery within the unit. Support the business development process and provide information to support the development of the hospital business goals. Monitor the efficiency of the unit's operations and recommend improvements. Maintain department survey readiness to ensure all regulatory standards are compliant. Understand, interpret, and model the values of CHN/Tenet; clearly and consistently communicate these values to associates; ensure that the specific environment vision is in alignment CHN's mission and values. Provide and maintain customer satisfaction. Respond to the needs and expectations of internal and external customers (patients, partners, stakeholders, payors, physicians, associates, volunteers, visitors, families, students and instructors, etc.); provide appropriate feedback; implement plans and strategies to maintain customer satisfaction. THE NURSING MANAGER FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE LICENSURE/CERTIFICATION/REGISTRATION: Required: Current Arizona RN License in applicable discipline. Certifications dependent on department. EDUCATION: Required: Bachelor Degree in Nursing, Healthcare, Business, Public Administration, Management or related field. WORK EXPERIENCE: Required: 3 years' related experience; minimum of 1 year of supervisory experience. Knowledge of team building, systems thinking, complex problem solving, negotiating and influencing; change and conflict management; data analysis; coaching and mentoring, strategic planning, business strategy development. Computer skills required. Preferred: 5 years' related experience; 3 years supervisory experience #LI-JD2 ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $30k-48k yearly est. 1d ago
  • Part-time Retail Store Assistant Manager

    Blick Art Materials 4.5company rating

    Customer Service Manager Job 38 miles from Coolidge

    Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfill Blick's commitment to our customers, the Arts, and our local communities. Responsibilities include: Direct and oversee the overall operations of all in-store departments of the retail location Increase sales volume, uphold customer service values, develop and maintain customer and school relationships, maintain proper stock levels, maintain inventory replenishment orders, special orders, and factory direct drop shipping orders Assists the Store General Manager with the House Account Program including, but not limited to, processing House Account orders, contacting Account customers, and maintaining customer relationships Oversee all aspects of inventory such as: Vendor Direct and Special Orders, Min/Max Changes, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders Pre-Inventory coordination of store including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion, and transmission of all post inventory count forms Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily Interview candidates for open non-exempt associate positions Solve associate issues in partnership with other members of management Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, Design Center Training, promotional events, and Featured Products Communicate and maintain daily, weekly, and monthly sales goals for all associates Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports Oversee ordering of store supplies through retail purchasing and monitor expenses General Requirements: Ability to work both independently and in a team environment Excellent Communication Skills Willing and able to relocate for future opportunities if required Is willing and able to work a minimum of two nights per work week; must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business Regular attendance in accordance with the attendance policy Competencies: Elevates Service Standards Builds High Performing Teams Leadership Champions Core Values People Supervisory Responsibility: The Assistant Manager directly and indirectly supervises personnel within their store location Physical Demands: Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules Prolonged walking, standing, and climbing ladders Travel: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected Qualifications: High School Diploma, College preferred but not required One year of previous retail management experience or one year of employment with Blick Demonstrated superior sales performance throughout career Computer literate, including Microsoft Word and Microsoft Excel Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Include 401K & Profit Sharing Plan Incentive Bonus Plans Paid Time Off Employee Discount Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
    $31k-43k yearly est. 1d ago
  • Plasma Center Manager

    Grifols 4.2company rating

    Customer Service Manager Job 32 miles from Coolidge

    table.MiTabla { max-width: 1020px;!important Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions. Job Title: CENTER MANAGER Summary: Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional management. Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations. Primary Responsibilities for Role: Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals. Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership. Operates the center and manages employees and operations to the highest standard of ethics and integrity. Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency. Directs and manages employees. Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements. Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes. Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records. Provides strategic direction and planning. Other Responsibilities for Role: Acts as a mentor to assigned team, other center staff and other centers. Through Assistant Manager, oversees donor selection, plasma collection and shipment and records completion. Accountable to insure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards. Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed. Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order. Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately. Submit timely and accurate reports on a daily/weekly basis or as requested. Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors. Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Works with Divisional/Corporate management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure. Control center donor funds and ensure that all financial records are accurate and in order. Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action. Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventive action. Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises. Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROMs absence. Performs other duties as required. This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Job Requirements: Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field. Typically requires a minimum of 3 years of related experience in clinical or general business experience. Supervisory experience preferred but not required. Prior management experience, preferably supervising a group of 20 or more employees. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. Equivalency: Depending on the area of assignment, directly-related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an associate degree with 6 years of experience, or a master's degree with 2 years of experience. Attributes: Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills. Ability to understand, assess and communicate FDA regulations. Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards. Ability to control costs and maintain a budget. Ability to motivate staff to achieve established goals and standards. Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations. Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance. Ability to relocate preferred. Benefits: We offer a comprehensive package of benefits including medical, pharmacy, dental, vision, disability insurance, life & AD+D insurance, Paid Time Off (PTO), 401K match of up to 5%, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. In this role, you will also be eligible to participate in the company's bonus program. Benefits: We offer a comprehensive package of benefits including medical, Paid Time Off (PTO), pharmacy, dental, vision, disability insurance, life & AD+D insurance, 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years -- we're growing, and you can grow with us! “We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors/customers.” #BiomatUSA #CB #GrifolsJobs #plasma #app Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Location: NORTH AMERICA : USA : AZ-Mesa Address: 535 S Dobson Rd, Mesa, AZ 85202 Center Facebook Page: *********************************** Contact: Alex S. Contreras, HR Staffing Partner III - ************** ********************** Learn more about Grifols Follow us on Facebook: ******************************************* Follow us on LinkedIn: ***************************************** To find more jobs with Grifols: ******************** Or Text GRIFOLS to ************
    $37k-55k yearly est. 18d ago
  • Customer Service Manager

    Serenity Healthcare 3.7company rating

    Customer Service Manager Job 30 miles from Coolidge

    Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positively influence decisions What you'll get The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years Mentorship and guidance in an impactful career in healthcare Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision) Paid time off - 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients
    $34k-57k yearly est. 46d ago
  • 021 - Food City Customer Service Manager - Casa Grande

    075-Bakery

    Customer Service Manager Job 14 miles from Coolidge

    An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $35k-66k yearly est. 14d ago
  • Immediate Openings for Customer Service Managers in Gilbert

    Webmall.Us

    Customer Service Manager Job 27 miles from Coolidge

    **USD3950.00** **Immediate Openings for Customer Service Managers in Gilbert** Offered by: Ad ID: **Contact** Press to display the phone number ************** **Post this ad on** **Description** Join our vibrant team as a Customer Service Manager in Gilbert and help us elevate our customer service standards! This role requires leadership skills, strategic thinking, and the ability to inspire a team. You will develop and implement service strategies that meet customer needs. Salary: $3,950.00. Reach out to Zara at ************** to apply today! **Note** While using our platform to contact advertisers, we encourage you to exercise caution and prudence. It's important to note that the platform does not guarantee or control user behavior. When interacting with advertisers, we advise you to: - Verify the details provided in the ad before making any commitments. - Be wary of any requests for personal or financial information and avoid sharing sensitive details unless necessary. - Meet in a safe and public place if arranging in-person meetings. - Trust your instincts and report any suspicious activity immediately. Your safety and security are important to us. By remaining vigilant and exercising good judgment, you can help ensure a positive experience for yourself and other members of our community. **Safe Trading** Experience peace of mind with - where trust meets seamless transactions!
    $4k monthly 26d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Customer Service Manager Job 46 miles from Coolidge

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work! Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************, option 5, or *********************************** . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 28d ago
  • Retail Co-Managers, Experienced Leaders with 5+ Years in Retail Management? We're Hiring!

    Hobby Lobby 4.5company rating

    Customer Service Manager Job 32 miles from Coolidge

    It is time to make a change! Are you looking for a career that stops you from hitting the snooze button in the mornings? Anticipate your work day with Hobby Lobby. Make your career move NOW! Currently hiring for experienced retail managers! As a Hobby Lobby Co-Manager, you play a vital role in creating an engaging team while maintaining an exciting work environment that keeps customers coming back! Auto req ID 14961BR Job Title #442 Gilbert Co-Manager Job Description - Requirements Must possess an entrepreneurial spirit with the ability to make sound decisions pertaining to your store operations and personnel Must be a motivational leader with the willingness to develop and work alongside their team Must have previous management, preferably in "Big Box" retail environment Must have a willingness to relocate for the right opportunities Starting salary range: $67,600 to $70,200 plus bonus annually. Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call *************. State/Province Arizona City Gilbert Address 1 4095 S. Gilbert, Suite 106 Zip Code 85297
    $67.6k-70.2k yearly 5d ago
  • General Manager (Bilingual)

    Community Choice Financial Family of Brands 4.4company rating

    Customer Service Manager Job 32 miles from Coolidge

    General Manager Community Choice Financial Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*. *Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent required Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, and other systems Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money order processing Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**: A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Educational Reimbursement Program Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment) Diverse Culture and Inclusive Environment **Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. About Us TitleMax is one of the nation's largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 900 locations spanning 14 states. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $42k-80k yearly est. 27d ago
  • Manager Telemetry FT Days

    Carondelet St. Josephs Hospital

    Customer Service Manager Job 43 miles from Coolidge

    Welcome to Carondelet Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine connections and heartfelt compassion. It's what sets us apart and makes us truly special. When you join our team, you're not just stepping into a job - you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey. Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Carondelet, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact. If you're ready to go above and beyond, to embrace the energy and camaraderie that Carondelet Health System offers, then join us on this incredible adventure. Together, we'll create a healthier, happier world - one patient at a time. Let your career find its purpose here at Carondelet. Nursing Manager Full Time Days Position Summary Accountable for associate performance and provision of patient care within specific environment and shift. Monitor fiscal and budgetary operations and provide support for the vision and direction of specific areas. Responsible for ongoing interface and frequent communication with patients, customers, associates, and management. Effectively manage change, facilitate innovation, foster teambuilding. RESPONSIBILITIES: Provides direct nursing care as required by patient demand in accordance with established policies, procedures and protocols of the healthcare organization. Includes taking patient load and covering Clinical Lead position as needed. Provide financial review of administrative reports, accountability reports, benchmarking graphs, business plans, marketing initiatives, and variance reports. Take action as required to meet productivity targets and control expenses. Oversee budgets and capital for department. Forecast future budgeting needs and participates in budget development. Review department compensation, implements HR policies, recruitment, associate status changes, and associate access to patient care systems Provide leadership and set expectations for the roles & responsibilities for subordinates and Clinical Nurse Leaders. Develop staff competencies and provide information for staff positions Provide performance coaching that may include performance improvement plans, corrective action and termination. Compile and conduct charge master review and make changes. Provide for accurate billing of department charges. Supervise department recruitment for open positions and assist with retention activities (comp team, R & R Initiatives). Complete position replacement forms and processes Authorize reimbursement requests, special checks, petty cash, and other requests Lead special projects (current / planned), coordinate move requests. Interface with Information Systems regarding department computer applications and systems. Participate in hospital-wide committees. Conduct hourly, purposeful rounding on patients and employees. Conduct employee evaluations (new employee, annual, performance improvement plans). Coach and develop employees. Participate and support network initiatives such as patient experience, quality and patient safety and hospital/department specific initiatives. Achieve or exceed established quality and clinical outcomes. Facilitate department meetings and huddles. Attend required hospital, department and medical staff meetings Oversee orientation process of new associates and staff to the department. Ensure initial competencies are demonstrated and documented. Facilitate educational opportunities and staff development in collaboration with Network education including Information Systems courses, web based training, Team Building, Clinical Coach training, and competency development Complete required/mandatory education: Safety, Disaster Plans, and Infection Control. Monitor and take appropriate corrective actions to secure any unsafe situations. Oversee flow of equipment, supplies, and staffing to maintain adequate levels. Maintain unit's compliance with hospital procedures and policies. Develop a plan for customer/patient care delivery within the unit. Support the business development process and provide information to support the development of the hospital business goals. Monitor the efficiency of the unit's operations and recommend improvements. Maintain department survey readiness to ensure all regulatory standards are compliant. Understand, interpret, and model the values of CHN/Tenet; clearly and consistently communicate these values to associates; ensure that the specific environment vision is in alignment CHN's mission and values. Provide and maintain customer satisfaction. Respond to the needs and expectations of internal and external customers (patients, partners, stakeholders, payors, physicians, associates, volunteers, visitors, families, students and instructors, etc.); provide appropriate feedback; implement plans and strategies to maintain customer satisfaction. THE NURSING MANAGER FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE LICENSURE/CERTIFICATION/REGISTRATION: Required: Current Arizona RN License in applicable discipline. Certifications dependent on department. EDUCATION: Required: Bachelor Degree in Nursing, Healthcare, Business, Public Administration, Management or related field. WORK EXPERIENCE: Required: 3 years' related experience; minimum of 1 year of supervisory experience. Knowledge of team building, systems thinking, complex problem solving, negotiating and influencing; change and conflict management; data analysis; coaching and mentoring, strategic planning, business strategy development. Computer skills required. Preferred: 5 years' related experience; 3 years supervisory experience #LI-JD2 ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $30k-48k yearly est. 1d ago
  • 110 - Bashas' Customer Service Manager - Brown & Ellsworth

    075-Bakery

    Customer Service Manager Job 32 miles from Coolidge

    An entry level manager, the assistant customer service manager (Asst. CSM) will effectively assist the Store Director and other assistant managers in their management duties and share responsibility for the store's operation and performance. The customer service manager directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Job Responsibilities include: "• Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. • Creating a store environment members want to work in and customer want to shop in. • Operating a cash register and manning store's customer service counter. • Directing all operations on the front end of the grocery store. • Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. • Observing and enforcing all store rules and company policies. • Helping to select and train new team members. • Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. • Ensuring compliance with all heath department and weights and measures department policies and requirements. • Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). • Ensuring company safety guidelines are being followed by all team members. Performs other duties as needed or assigned by management. Must be at least 18 years old. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.This description reflects management's assignment of essential functions.It does not proscribe or restrict the tasks that may be assigned.This job description is subject to change at any time. Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer. " Job Qualification "• With both customers and team members, remain helpful, tactful and courteous. • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties. • Add, subtract, divide, multiply and perform other basic business math calculations. • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures. • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store. • Memorize product locations. • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.. • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary. • Listen to and understand verbal and non-verbal communication of customers and fellow members. • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 - 50lbs. • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags. • Operate manual and electric pallet jacks. • Often work in walk-in refrigerated coolers. • If called upon, night crew clerks may need to learn use of cash registers. "
    $35k-66k yearly est. 13d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Customer Service Manager Job 30 miles from Coolidge

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work! Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************, option 5, or *********************************** . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 24d ago

Learn More About Customer Service Manager Jobs

How much does a Customer Service Manager earn in Coolidge, AZ?

The average customer service manager in Coolidge, AZ earns between $27,000 and $87,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average Customer Service Manager Salary In Coolidge, AZ

$48,000
Job type you want
Full Time
Part Time
Internship
Temporary