Customer service manager jobs in Coral Springs, FL

Aramark Healthcare+ is seeking a Environmental Services General Manager to join their team at Broward Health Coral Springs in Coral Springs, FL. The Environmental Services General Manager will plan, manage, and guide EVS contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manage and oversight of cleaning and custodial operations. Establish and maintain effective working relationships with other departments to provide a unified approach for the customer. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor Degree preferred. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Sr Manager Customer Service & Logistics - Caribbean & Latin America B V L G A R I is seeking a Sr Manager Customer Service & Logistics to join its Caribbean & Latin America regional office, in Coral Gables, Florida. The Sr. Manager, Customer Service & Logistics role encompasses leading and managing several critical functions. They will ensure customs compliance across all importing countries within the Caribbean & Latin America region. They will oversee importation processes, transportation, manage warehouse activities as well as logistics for consignment pieces required for Caribbean & Latin America events. They will lead the demand planning department, optimizing stock availability and distribution to align with business strategy. The Senior Manager will also lead the customer service team and manage relationships with business partners, working closely with the sales team to ensure optimal account management and maximize business opportunities. They will lead the communication strategy for their direct reports, setting team goals, and managing recruitment, training, and team motivation. Becoming a BOLD Bvlgari team member means being part of an authentic, passionate work environment, while working for a CONTEMPORARY brand of worldwide renown. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE, and INNOVATIVE people to join our team. Key Responsibilities: Customer Service Finalize distribution contracts with business partners, ensuring proper shipping terms, customs compliance, and efficient order management processes. Achieve the business's monthly and annual revenue targets across all distribution channels and regions within LATAM. Optimize and update procedures and controls to maintain order processing standards. Oversee overall department performance and reporting. Manage the customer master file in partnership with finance to ensure seamless execution from the first order. Control sales discounts, credit notes, and returns. Logistics Ensure customs compliance in all importing countries under LATAM responsibility (USA, Mexico, Brazil, St. Barth) and act as the Importer of Record where applicable. Monitor and oversee the importation process with all clients to ensure compliance. Execute special projects such as new store/pop-ups. Define, coordinate, and manage events and roadshows to align with business needs and cost efficiency. Define and implement new business flows for all channels. Manage vendor relationships and new vendor RFQs. Supply Chain Implement best practices to continuously monitor inventory levels and improve sales performance by analyzing sales trends. Optimize stock availability and manage goods in transit by adhering to budgets and prioritizing effectively. Report on key product performance and coverage. Optimize relationships with central teams to identify opportunities and secure allocations and coverage. Performance Monitoring Contribute to budget construction. Conduct weekly check-ins with logistics partners to monitor activity and review performance. Provide monthly performance and costs reporting in alignment with budget forecasts. Activity Management Coordinate warehouse, transportation, and customs activities with partners (freight forwarders, local brokers, storage and transport agents) to ensure efficiency and compliance with local regulations. Maintain activity continuity, proper traceability, and reporting. Deploy short-term and day-to-day activities to ensure efficient response to the defined logistics strategy. Approve and supervise timely and accurate processing of vendor invoicing and payments through iValua and Adamas. Apply company rules and guidelines in daily activities and special events. Consignment and Inventory Control Manage the logistics of consignment pieces for all LATAM events (Marketing, PR, DOS, BP). Manage quarterly inventory at the Miami office location. Enforce best practices and inventory control policies with the entire LATAM office team. People Management Lead and manage the department effectively. Communicate department strategy to direct reports and ensure adherence to processes and procedures. Set challenging and achievable goals for each team member. Recruit, train, motivate, and develop teams and potential. Key Requirements: Minimum 8-10 years of experience in logistics, supply chain management, or merchandising. Bachelor's degree in business administration, supply chain management or logistics related field preferred. Strong analytical skills and advanced proficiency in Microsoft Office. Excellent written, verbal, and interpersonal communication skills. Process-oriented with sound decision-making abilities. Deep understanding of the Latin American landscape, with specific knowledge of import regulations, trade practices, and logistical challenges within the region . Proven ability to function effectively in a highly dynamic team environment. Ability to deliver time-pressured projects on-time and on-quality. Fluency in Spanish is a must; Portuguese is a plus.

Service Manager - Electrical Construction Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian Service Manager - Electrical Construction Location: Boca Raton, FL Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance. This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence. What You'll Do Lead, train, and support a team of electrical service technicians Plan and schedule service projects to meet client needs and deadlines Diagnose and troubleshoot complex electrical systems and components Ensure all work complies with safety regulations, codes, and company standards Maintain client relationships through communication, responsiveness, and service excellence Manage budgets, track performance metrics, and control operational costs Oversee tools, inventory, and equipment maintenance Conduct safety meetings, field inspections, and staff evaluations What You'll Bring Bachelor's degree in Electrical Engineering or related field (preferred) Master Electrician License or equivalent certification (preferred) Proven experience managing electrical service operations and field teams Strong leadership, communication, and organizational skills Knowledge of electrical codes, safety standards, and industry best practices Budgeting and project management experience Why Join Us Work with a reputable, growing company that values craftsmanship, safety, and integrity Lead a skilled, service-oriented team that takes pride in their work Competitive salary, comprehensive benefits, and career growth opportunities A professional culture that rewards innovation, accountability, and results If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect. Apply today and help power a culture of safety, reliability, and excellence. #ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers

Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost- effectiveness. Key Responsibilities: Oversee and streamline customs clearance activities, ensuring timely and compliant processing. Train and implement policies and procedures that uphold our service standards. Lead and develop a talented team, providing coaching and performance management. Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. Collaborate on policy development to enhance our customs operations. What We're Looking For: Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. Strong analytical and problem-solving skills. Excellent communication skills-verbal, written, and interpersonal. Proficiency in computer applications, including spreadsheets and databases. Demonstrated leadership experience in coaching and developing staff. Financial acumen, including budgeting experience. A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. A Customs Brokerage License is required. In-depth understanding of ACE and experience with US Customs regulations and PGAs. Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2

We are seeking an experienced Electrical Service Manager to lead and expand our Electrical Service Department. This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electrical systems. Typical projects include power distribution systems, lighting systems, generators, switchgear, transformers, UPS systems, controls, etc. Primary Responsibilities Direct the day-to-day operations of the Electrical Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top electrical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams. Oversee inventory management, including vehicles, parts, tools, and testing equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards and safety regulations. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized electrical training program. Active electrical license and industry certifications required (Master or Journeyman Electrician preferred). Experience 10+ years of experience in commercial or industrial electrical services, with a portion in a leadership or management capacity. Minimum of 2 years of electrical service sales experience, including preparing proposals and securing new business. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of electrical systems, controls, and power distribution equipment. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices.

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

This new role is being created to offer support to Travel Services in implementing its objectives. It will be based in the United States of America (Likely location being Miami. FL). The Travel Services team is creating a suite of travel products to be offered to BEYOND Hospitality (BH) customers for the FIFA World Cup 2026 (FWC26) and other sporting events. The travel products will include international flights into the Host Countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by BH; ground transport options; accommodation options, attractions and tours. Additional products offered include the provision of car hire options, BH branded off-site activities etc. The role of the Senior Air Services Operations Manager - Travel Services (“SASOM”) will be to take the lead management role for the provision of aviation products being offered to customers. Responsibilities include the contracting of a charter fleet, development of a high density flying network and the commercially beneficial supply of scheduled airline seat inventory. The position will be based in our US headquarters in Miami, FL and report to the Senior Vice President of Travel Services. The ideal candidate has a flexible mind-set, handles the unknown and thrives in a more ambiguous and fluid environment. High attention to detail, drives for efficiency and effectiveness, critical thinking and has strong and demonstrated problem solving skills. He/she will have extensive experience in the aviation industry, specifically in the contracting and management of charter flights. Company Overview: Established in 2023by pioneers of sports hospitality, the team at Beyond Hospitality are experts in the management and sales of commercial hospitality programmes for major sports events. Our staff has delivered some of the most successful sports hospitality programmes ever, such as those at the FIFA World Cup™, Ryder Cup, and Formula 1 events including the British Grand Prix. With decades of experience in the team, Beyond Hospitality doesn't just delivery hospitality, we redefine it: setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for our renowned clients and their aspirational events. We are a truly global employer. Beyond Hospitality is headquartered in the UK, but our talented workforce now spans68 territories and 25+ nationalities. The respected professionals in our teams are top-notch specialists in operations, sales,marketing, and event production - all aligned with our mission to provide superior world-class service and amplify sports events. Working closely with sports event-owners and rights-holders, our team members have successfully managed and operated 48 global sports events in football (soccer), golf and motor racing, and are highly regarded in event production, marketing, sales, customer service, IT and e-commerce, and product development. Our core focus is ensuring superior hospitality experience for guests, creating unforgettable moments and providing exceptional service at these flagship sporting events. Department Overview: The Travel Services team has created a suite of travel products to be offered to customers attending these international sporting events. The travel products will include international flights into the host countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by the Company; ground transportation options; attractions and tours. Travel is sold as bundled packages and individual components through a variety of B2C and B2B sales channels. A key driver of the department is the delivery of high-quality products driving customer satisfaction, with the primary objective being that they provide safe, timely and attractive logistical services to ensure hospitality and events being purchased, can be attended in an optimal manner. Position - Core Objectives Duties & Responsibilities: The SASOM will primarily be required to: Oversee the activity of contracted third-party aviation and related suppliers to ensure compliance with BH objectives and requirements. Take responsibility for the operational strategy and service delivery of all aviation activity contracted by BH. Assisting the SVP Travel Services in the procurement and contracting of a suitable fleet of air assets to meet the expected customer demand for FWC26. Creation of flight schedules that maximizes the charter fleet's aircraft utilization, and tactically adjusting these schedules to suit operational/commercial changes that may present themselves. Working with BH's aircraft brokers and contracted airlines to deliver an air product that meets or exceeds BH's product standards. Establishment of an Airport Ground Operations plan that embraces opportunities to minimize passenger throughput/processing times whilst meeting BH commercial objectives. Ensuring that Airport Ground Operations services are contracted at commercially appropriate rates. Establishing an AOG plan that minimizes the impact on BH's customers in the event of operational disruption. Providing all required passenger information to the relevant stakeholders and authorities to meet operational and regulatory requirements - including but limited to flight manifests, APIS information etc. Liaising with airports, FBO's and handling agents to effect access to ‘airside' for ground transport companies. Build a communication structure to allow for all stakeholders to gain access to centrally managed information in the event of disruption or changes to operations in a timely manner. Assist, where necessary, with other areas of the department. Experience, Education and Skills, Knowledge, and Abilities Qualification/Experience Bachelors Degree and/or Master's Degree in Business related field preferable. Experience (7+ years) in the Airline industry at a senior level; specifically, with either charter or scheduled airlines. Awareness of sustainability best practices and how to implement them in such an event. Demonstrably broad knowledge of the air charter industry, Airport Ground Operations and functionality, air law, tour operating etc. Demonstrable understanding of the delivery of air products. Green Filed ‘Start Up' experience with the confidence to manage tasks to completion and deliver to high standards. Strong interpersonal skills and cultural awareness. Skills &Abilities Demonstrated leadership skills Ability to conceive, articulate and deliver a broad air travel strategy High energy self-starter mentality. Contract management and key-account management experience Planning, process and business management skills Contract negotiation and management experience Strong project management and excellent communication skills Diplomatic abilities and political sensitivity Proficient in MS Office(Teams, SharePoint, Excel, Word, PowerPoint) and planning software and online collaboration tools Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to communicate effectively with a diverse population of guests, colleagues, and external partners. Ability to work flexible hours, including evenings, weekends, and holidays. Physical Requirements Office setting but also will be visiting vendors 20-30% travel(and more travel early on) Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Must be able to access various departments of a given location.

An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique. The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members. The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies. Key responsibilities include but are not limited to: SALES PERFORMANCE: Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth. Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients. Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets. Monitor sales trends and proactively drive initiatives to maximize client spend. Set and communicate clear expectations for clienteling standards across the store. Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs. Oversee CRM strategy and execution: Ensure data integrity and full compliance with local legislation. Review CRM outreach performance and provide coaching where needed. Lead by example with client communications and appointments for key launches. Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly. Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image. Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness. To effectively monitor sales by category and by season in order to request stock and increase the sales of the store To identify clients' expenditure and trends season on season and provide feedback to the B&P team To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales CLIENT DEVELOPMENT To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation To ensure accurate client details are added to the Zimmermann database To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers. To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests To ensure that “Thank you” outreach is sent to clients after each transaction To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists RECRUITMENT & TALENT AQUISITION Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported. Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities. Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards. Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout. Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning. Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently. Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success. LEADERSHIP & TEAM DEVELOPMENT To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs. To consistently provide leadership, set an example and be role model for all team members To motivate and coach all team members to achieve their maximum potential Provide consistent coaching, feedback and performance management across the management and store teams. Deliver appraisals and individual development plans for Sales and Operations Managers To follow company's guidelines when team member performance does not meet expectations To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager To train all team members following the Onboarding Schedule in Z. Style Suite To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines To ensure that all team members achieve a superior standard of product knowledge to maximize sales To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values To maintain a professional appearance reflective of the brand image To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K VISUAL MERCHANDISING & STORE MAINTENANCE Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation. To ensure Window plans and seasonal floor plans are followed thoroughly To ensure weekly VM photos are completed in line with set time frames and as per P&P To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines To have the correct VM tools in store, including sale signage and stickers Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation. STOCK INVENTORY & LOSS PREVENTION Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs. Partner with the Operations Store Manager to ensure: All deliveries, transfers, consignments and returns are processed accurately and on time. Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly. Goods-in-transit and reservations are monitored and followed up within policy timelines. Stocktakes are prepared, executed and reconciled with 100% accuracy. Oversee and support the execution of all loss prevention procedures, including: Ensuring team awareness and compliance with theft prevention protocols. Immediate escalation and thorough investigation of theft or stock discrepancies. Ensuring police and centre security reporting is actioned in line with company policy. Regular review of shrinkage reports, trends and corrective actions with Operations Manager. Team compliance with bag checks Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels. VIC & CENTRE EVENTS To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event Coordinate with Client Development team the event details in line with guidelines Manager RSVP's and guest list Complete and send Event registry and summary post event To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly ADMINISTRATION Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks To manage and control the Weekly and Monthly expenses relevant to your role. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures To ensure that all reports are to be action in a timely manner To oversee completion of the store's weekly summary Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process Only Shortlisted applicants will be contacted.

Title: Plant Manager Reports to: Director of Warehouse and Distribution Type: Full-Time | On-Site | Exempt Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike. POSITION SUMMARY The position of Plant Manager for Pero Family Farms Food Company, LLC is located in Delray Beach, FL at our fully integrated facility. This is an all-encompassing position that is important to the continued success of the company. This position exhibits strong communication and leadership. Overseeing all aspects of the operations while working closely with Pero Family Farms Corporate Supply, Operations, Distribution, and Sales Teams. JOB OVERVIEW Oversee daily/weekly schedules and shifts. Will be responsible for monitoring and controlling all costs associated with the Delray Beach, FL regional facility, including: the facility, equipment, production, supplies, and transportation. Accountable for the general management of the Delray Beach, FL facility: Production, Quality Assurance, Inventory Control, Sanitation, Maintenance, Purchasing, and Supervision of employees. Will work closely with the Food Safety Manager to ensure compliance with internal procedures and external third-party audits performed on a regular basis and to ensure all areas follow OSHA Guidelines and Primus Lab requirements. Will ensure all Famous (Warehouse Management System) procedures are followed and documented. Participate as a member of the company's product recall team. Provide leadership and direction for facility personnel, such as: Motivation, Evaluation, Guidance, Employee Relations Issues, and Attendance. HEALTH, SAFETY, AND QUALITY: Comply, maintain, and enforce all company policies, procedures, and Good Manufacturing Practices (GMPs). Ensure safety is the cornerstone of the operational facility, characterized by high operator awareness and involvement, and results in zero lost time or accidents. Ensure that good housekeeping and organization are in place in the operational facility. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations. Communicate with Legal Counsel and the safety department to ensure all processes remain compliant with OSHA and other governmental regulations. Initiate corrective actions to audit deficiencies. MANUFACTURING: Ensure order fulfillment, product traceability, and product quality measures are being met daily. Will be responsible for the training of personnel on the proper use of equipment. Participate in operational problem resolution. Prepare an annual budget and schedule expenditures. Ensure preventive/predictive maintenance systems is routinely used to plan/schedule equipment and facility maintenance. Track vendor pricing and service levels. Develop, implement, enforce, and evaluate policies and procedures; follow SOPs for all manufacturing operations (receiving product, equipment utilization, production, inventory management, or shipping). Meet or exceed labor budget KPI's such as labor cost, per pound, bags per minute, etc. Review and approve all operational invoices and ensure they are submitted for payment. Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents on-site. Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints. Minimize shrinkage of product and maximize yield WORKFORCE MANAGEMENT: Recruit, select, train, assign, schedule, coach, counsel, and discipline direct reports. Communicate job expectations; communicate effectively at staff meetings, conduct employee reviews, etc. Manage staff levels, wages, hours, contract labor to revenues. DIRECT AND INDIRECT REPORTS: Direct Reports: Operations Manager, Production Manager, Maintenance Manager Indirect Reports: Shipping, Transportation, Quality Control, Human Resources, & Purchasing PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: Required to stand for long periods. Frequent pushing, pulling, walking, kneeling, and reaching. Constant use of hands and firm grasping. Occasionally to frequently carrying or lifting products of 5 pounds to 50 pounds. Constant exposure to temperatures of 36-45 degrees or below. Exposure to chemical components such as chlorine, etc. Works overtime as required; flexibility with schedule is required: Hours, Weekends and Holidays Other duties as assigned. QUALIFICATIONS Bachelor's degree in Business Administration, Agriculture, Food Science, or a related field. A Master's degree is a plus. A minimum of 7-10 years of experience in a leadership role within the fresh produce or food manufacturing industry. Proven experience as a Plant Manager or in a similar leadership role. Strong understanding of manufacturing processes, quality control, and supply chain management. Excellent leadership, communication, and interpersonal skills. Proficient in financial management and budgeting. Knowledge of health and safety regulations and compliance requirements. COMPANY BENEFITS/PERKS 401(k) Health, Dental, Vision Insurance and more Paid Time Off (PTO) Due to the nature of the position, the Plant Manager will be required to sign a binding non-disclosure and confidentiality agreement. The company reserves the right to alter, amend or contract these duties and responsibilities as needed.

Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus. MUST HAVE JOB REQUIREMENTS: 5 Star Hospitality pedigree Combination of experience in Hotel and Residential Management Commitment and Longevity A strong Flexible demeanor Verbally Eloquent (Spanish is not a must but preferred) Capability to work directly with and under direct order of the Board Highly detailed oriented Extremely hands-on Must be a Licensed Community Association Manager DUTIES INCLUDE BUT NOT LIMITED TO: Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures. Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives. Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board. Oversee expenditures, budget management, reserve studies, reserve investments/funding. Collect and organize all documentation related to Association operations including records/books, documents, correspondence. Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements. Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner. Constantly strive for improvements in work process and results to better meet client's expectations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Establish and maintain collaborative working relationships between departments, with coworkers and other members the team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary, according to Roberts Rules of Order. Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.. Organizes time effectively and successfully balances the competing demands of multiple projects. Maintain accurate records, files and communication pertinent to the Association office. Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Previous On-Site experience (5+ years) Must possess strong managerial background. Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs: Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Must have the ability to maintain a professional demeanor and appearance at all times. Strong organizational skills and the ability to work in a fast-paced environment are critical. Knowledge of Jenark, Strongroom and Building-Link Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Are you within 10-15 miles from the Miami Beach area? Did you read the Must Have Job requirements in the job description? Education: Bachelor's (Preferred) Experience: Hotel / Residential Management: 5 years (Required) Hospitality: 5 years (Required) Finance /Budget: 3 years (Required) Language: English (Required) Spanish (Preferred) License/Certification: Licensed Community Association Manager (Required) Ability to Relocate: Miami, FL: Relocate before starting work (Required) Work Location: In person

We're looking for an experienced Store Manager to help launch our upcoming Miami Beach store on the iconic, high-energy Lincoln Road!! If you're passionate about fashion, love creating unforgettable customer experiences, and thrive in a fast-paced retail environment-this is your chance to shine. What You'll Do As a Store Manager, you'll be the driving force behind the store's success-leading a high-energy team, maximizing sales, and ensuring that every customer leaves feeling inspired. Your role includes: Sales & Performance Leadership - Analyze sales trends, set goals, and motivate your team to exceed targets. Team Development - Hire, train, and develop a winning team, ensuring everyone grows and succeeds. Customer Experience - Create a welcoming, on-brand shopping experience that keeps customers coming back. Visual Merchandising & Operations - Ensure the store looks amazing and runs smoothly, from stock management to store displays. Loss Prevention & Compliance - Maintain store security, safety, and operational standards. Business Strategy - Work closely with the Head of Retail to drive performance and make strategic decisions. Who You Are A natural leader with 2-3+ years of retail management experience. Passionate about fashion, customer service, and team building. Organized, results-driven, and always looking for ways to improve. Able to lift up to 20 lbs, move around the store with ease, and handle physical tasks when needed. Open to working flexible hours, including evenings and weekends. Tech-savvy-comfortable with basic computer skills and store management systems. Why Join Us? Career Growth - Be part of a fast-growing global fashion brand with opportunities to advance. Dynamic Team - Work with passionate, creative people who love what they do. Exciting Environment - Every day is different, from new collections to in-store events. Competitive Pay & Perks - Because your hard work deserves to be rewarded! If you're ready to lead, inspire, and make an impact-we'd love to hear from you! Apply today and let's build something amazing together.

Montce is hiring a full-time Multi Store Manager for our Coconut Grove and Miami Beach locations! Montce is a woman owned apparel and swimwear company based in Fort Lauderdale, FL. We are lucky and grateful to have built a company of passionate individuals that have a deep understanding and value for organic human connection, community, and respect. Adaptability and resilience are core personality traits we seek in all levels of team members within the company. Our Retail Managers play a vital role in our company's success and continued growth. Each Montce store and overall team's success is exemplified through the Manager's ability to exhibit our core entrepreneurial attitude; acting with a small business owner mindset to guarantee the store's success. Responsibilities include: Achieve expected sales metrics, both personal and team benchmarks Ensure completion of all operational tasks Management of the store schedule to maximize the set payroll budget while ensuring an elevated client experience Foster an inclusive environment that values team member differences, creating a sense of belonging and appreciation which in turn is passed along to our clients Recruit, hire, and train all roles within direct team Participate and voice feedback within all company wide teams including Human Resources, Visuals/Merchandising, Events/PR, Production and Quality Control, Buying/Planning Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency Set clear goals, provide regular feedback, and conduct monthly team performance evaluations to foster growth and consistency Attention to current trends and styles to offer an up to date and current styling experience in-store Clear, concise, and consistent communication with the Director of Client Experience Planning, executing, and promoting in-store and partnership events to cultivate community alongside Brand Marketing Manager Support the constant development of our retail clienteling experience Manage an accurate and well-organized store inventory and back of house Maintain a full and clean sales floor with attention to detail and standards for visual merchandising Extensive product and fit knowledge Who you are: “Leader not a boss” mindset A minimum of 2-3 years of experience of retail management required, preferably in a sales environment Confident people skills; able to build and strengthen relationships as a representative of Montce with new people and strangers as clients and potential community partnerships Strong verbal and written communication skills, with a willingness to receive and apply feedback A trend-forward sense of personal style that reflects individuality and aligns with the Montce aesthetic Flexible availability, including weekends, evenings, and holidays as needed Confident, approachable, and comfortable engaging with a wide range of clients Environment: Ability to stand for long periods and walk around throughout a 8 hour work day Occasional lifting and moving of boxes up to 50lbs Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms Benefits: Competitive pay, commensurate with experience Monthly store bonus opportunities based on performance Generous employee discount on Montce and 3rd party products Monthly and quarterly retail employee perks Retail wardrobe gifting provided post-training, quarterly, and with each new collection drop Special gifting for birthdays and work anniversaries Paid parking pass provided (based on location need) Eligible for PTO/Sick Time/Health Benefits

ABOUT US Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager. YOUR IMPACT Business Leader Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers. Develops store strategies to optimize profitability. Motivates team to achieve sales goals. Ensures team demonstrates expert product knowledge to clients. Addresses and resolves customer concerns according to company philosophy and standards. Upholds luxury clienteling standards to provide the best customer experience. People Leader Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent Observes and coaches in the moment. Mentors team and monitors development, including issuing disciplinary actions and performance reviews. Continuously trains team on sales techniques, product knowledge and store operations. Enforces employee policies and procedures, including dress code, attendance and punctuality. Manages scheduling, timekeeping and payroll. Demonstrates effective communication with customers, coworkers and associates. Leads by example and positively influences others. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operational Excellence Leader Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs. Ensures adherence to all operational policies and procedures. Executes merchandising standards and quickly resolves any store maintenance issues. Monitors accurate cash handling including opening and closing procedures, deposits and petty cash. Understands organizational objectives and makes decisions that align with company priorities and values. Maintains store safety standards. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in the luxury retail space Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Customer-focused Strong leadership critical thinking and problem solving skills Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality(go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders- occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

About the job Join the House of AMOUAGE Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage Your Mission As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE Your Impact Recruit, train, coach and supervise sales team Meet sales and financial goals Oversee inventory management and communicate needs/provide feedback to forecast team Execute brand visual merchandising Optimize/leverage sales and promotional materials Build sales and service strategy and executes on customer outreach Removes roadblocks and generates solutions for wide range of business and team challenges Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships. Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events. Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs. Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts. Reporting discrepancies and problems to the supervisor/manager. Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc. Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives. Your Journey With Us The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE. Your Expertise Successfully managed a stand-alone store Led mentored and managed a sales team Built a successful business from the ground up Maintains a positive outlook; is motivated and motivating Works well in an ambiguous environment Seeks to always improve and do better Growth and ambitious mindset Serves others and provides excellent service Entrepreneurial in nature and eager to learn. Driven to lead team to execute exceptional client experiences. Agile and comfortable with ambiguity. Person of integrity, and with reputation for consistency and ethical business practices. Resilient and tenacious under challenging situations. The AMOUAGE Advantage Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.

At Branches, we believe every student has the potential to succeed and every family and community member can achieve financial wellness. We partner with families to build educational and financial assets, community, and hope; creating a safe, welcoming space where relationships come first, transformational impact is the goal, and each and every person is valued. From serving over 550 students daily through our Grow and Climb programs, to reaching 10,000+ adults each year with our Achieve financial wellness services, to empowering local entrepreneurs through our MicroBusiness program, we are making a lasting impact across South Florida. Branches is a faith-based organization that prioritizes the people, service and impact. Our culture is agile, collaborative, and fueled by purpose. We are passionate about transforming lives, fearless in pursuing what's possible, and driven by the entrepreneurial spirit it takes to meet challenges head-on. If you're inspired by impact, energized by growth, and ready to help co-create brighter futures, we encourage you to join our amazing mission-driven team, where your work doesn't just make a difference, it changes lives. Position Overview The Senior Manager of Grants is responsible for leading Branches' grant strategy, cultivation, and management to ensure sustainable revenue from foundation, corporate, and government sources. This role oversees the full lifecycle of grants, from prospect research and proposal writing to reporting, compliance, and stewardship, working collaboratively with program and finance teams to align funding opportunities with organizational priorities. The successful candidate will be welcomed to Branches between mid-November and early December 2025. Key Areas of Responsibility Develop and implement an annual grants plan aligned with the organization's strategic goals and funding priorities. Lead prospecting efforts to identify new institutional funders and maintain a pipeline of opportunities. Draft grant summaries as needed to be shared with key decision makers for certain prospective grant applications. Write and edit compelling grant proposals, letters of inquiry, and supporting documents tailored to each funder's priorities. Collaborate with program staff to gather information, outcomes data, and budgets for proposals and reports. Ensure submission deadlines are met with high-quality, accurate, and timely materials. Manage the grant reporting calendar and ensure all interim and final reports are submitted on time. Track grant deliverables and compliance requirements, coordinating with internal stakeholders to ensure funder expectations are met. Maintain accurate records in the grants database (CRM, Salesforce, or other platform), including funder communications, proposal status, and grant outcomes. Work closely with the SVP of Development to help cultivate relationships with foundation, corporate, and government grant officers to deepen engagement and increase funding. Work closely with the finance, senior leadership and program teams to meet all grant related deadlines and align grant budgets with actual expenditures and outcomes. Provide training and support to program staff on funder expectations, grant writing support, and performance tracking. Participate in Organization events and Travel between Miami locations may occasionally be required. Key Measures of Success Achieves or exceeds annual grant revenue targets across foundation, corporate, and government sources. Secures at least 10-15 new institutional funders annually, expanding and diversifying the funding base. Maintains 100% on time submission of proposals and reports with high quality and alignment to funder guidelines. Ensures 100% compliance with grant deliverables, with accurate tracking and no audit issues. Keeps grant records fully updated in the CRM or system of choice, including deadlines, outcomes, and funder communications. Strengthens internal collaboration, with timely coordination across teams seeing clear communication of commitments to relevant stakeholders. Qualifications • Bachelor's degree, preferably a degree in Arts, yet not essential. • 5+ years of experience in nonprofit grant writing and institutional fundraising, with a track record of securing significant grants. • Exceptional writing, editing, and storytelling skills. Excellent command of the English language required, especially written. • Organizational skills that reflect ability to work both independently and as part of a team and efficiently perform and prioritize multiple tasks seamlessly with great attention to detail. • Strong project management abilities; capable of managing multiple deadlines and priorities. • Outstanding communication and presentational skills • Experience working with grants and complex reporting requirements is a plus. • Proficiency in CRM databases and Microsoft Office Suite; experience with Monday.com, Asana, Salesforce or similar grants management systems preferred. Beyond the Job Ad At Branches, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team! While most of the work for this position happens in a vibrant, collaborative office setting, we embrace flexibility, offering opportunities for remote or hybrid work when possible. Because our mission connects us deeply to our community, you'll occasionally travel to other Branches sites or attend meetings with our Partners, with some evenings and weekends dedicated to special events or community needs. Reliable transportation is essential to support this work. Branches is committed to the policy that all people have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please note: This role is dynamic, and responsibilities may evolve as we work together to meet the growing needs of the organization and the community we serve.

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept. Key Responsibilities Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.

Our Opportunity: Chewy is looking for a Manager, Veterinary Customer Care, to join our Healthcare Team. Come join our growing organization and be a part of revolutionizing the pet health industry! Join a team that cares deeply about improving pet health and providing best in class customer service for both pet parents and the veterinarian community. What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics. Research and problem-solve to determine appropriate solutions for the customer and partners, and follow-up as needed to resolve issues. Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance. Schedule will rotate to provide a consistent presence and ensure support is available during all hours of operation. Ability to identify inefficiencies, implement improvements, and lead teams through process changes in a rapidly evolving business environment Ability to analyze performance metrics (e.g., CSAT, first-call resolution, handle time) to improve customer service outcome Collaborate with other managers to establish and build SOPs for existing processes and procedures. Assist in providing insights on program improvements including triaging, adjusting SOPs for changes, and providing feedback to the engineering, IT, product and design teams as necessary. What You'll Need: Active Vet Tech License (CVT, LVT, or RVT) in a state eligible for hire within Chewy or 3-5+ years of small animal veterinary experience or equivalent industry experience. 2+ years of multi-channel contact center management experience (Customer Service strongly preferred), with leadership track record and verifiable history of leading successful, high-volume teams in 100+ headcount environments Proficiency in computer systems, ability to learn new software, and strong analytical skills to interpret data and operational trends. Strong leadership, coaching, and mentoring abilities, with outstanding oral and written communication skills. Exemplary listening and problem-solving skills, ability to multitask in a fast-paced environment. Passion for helping professionals and pets, working effectively in a team-oriented setting with empathy and a customer-first approach. High-speed internet, a quiet designated workspace, and commitment to a full-time schedule, including potential evenings, weekends, and holidays. Position may require travel. Preferred: A Veterinary Technology associate or bachelor's degree from a NAVTA and/or AVMA-CVTEA accredited program, or equivalent is preferred. Experience in Telehealth or Remote Veterinary Support: Given the virtual nature of this role, prior experience in telemedicine, remote triage, or virtual veterinary services would be beneficial. Regulatory Compliance Awareness: Understanding of veterinary regulations, including VCPR (Veterinary-Client-Patient Relationship) and telemedicine laws, to ensure compliance when advising customers. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Job Description At Spring Footwear, comfort is craft, style is purpose, and service is a promise we renew daily. Since 1991, our mission has been simple and unwavering: to create partnerships that thrive through quality, value, product, and service - every single day. We're searching for a Customer Service Manager who carries that mission like a banner. Someone who leads with clarity, solves with heart, and brings order, warmth, and consistency to every channel where our customers meet us. If you know how to turn complexity into simplicity, how to raise the game for both people and process, and how to make every customer feel the Spring difference - this role is your stage. What You'll Do Lead Multi-Channel Customer Service Operations Guide the daily rhythm of our contact center across phone, email, live chat, and digital platforms. Recruit, develop, and coach a team that delivers quick answers, steady support, and memorable care. Drive Strategy & Innovation Shape the vision for our service experience - bringing new ideas, smarter workflows, and scalable systems that keep pace with our growth. Look ahead, anticipate needs, and lift performance with intention. Coach & Develop Leaders Mentor supervisors and team leads, cultivating strong managers who build even stronger teams. Create an environment where clarity, accountability, and encouragement coexist. Champion Process Improvements Design and refine policies and procedures that bring uniformity, efficiency, and harmony across the customer journey. Build frameworks that deliver consistency, reduce errors, and create repeatable excellence. Solve Problems with Purpose Lead with a solution-seeker's mind. Uncover root causes, repair gaps, and transform challenges into continuous improvements. Be the one who steadies the storm and brings clarity to the noise. Monitor Performance & Metrics Track and elevate KPIs - CSAT, FCR, SLA, AHT, QA, and more. Use data as compass and catalyst, setting expectations and ensuring the team always knows what success looks like. Collaborate Across Departments Partner with Sales, Marketing, Product Development, and Operations to unify customer experience across every step of our retail and wholesale ecosystem. What You Bring 5+ years managing multi-channel contact center teams (phone, email, chat, social, etc.). A proven track record of coaching supervisors, developing teams, and elevating performance. Strong analytical and problem-solving instincts - you see patterns, resolve friction, and deliver solutions. Demonstrated ability to build, improve, and standardize policies and processes that create consistency at scale. Deep understanding of CX metrics, workforce planning, and operational optimization. Experience in fashion, footwear, apparel, or accessories is a powerful plus. Skilled communicator - clear, empathetic, confident. Experience with CRM and service tools (Zendesk, Salesforce, Gorgias, or similar). Sales leadership experience is a bonus. A passion for service, a love for structure, and the drive to continually raise the bar. Why Join Spring Footwear? Competitive Compensation & Benefits Salary, health insurance, paid time off, profit sharing, and company-paid holidays. Professional Growth We're expanding - and growth creates opportunity. Your ideas and leadership will shape a department that's evolving fast. Collaborative Culture Work alongside people who care about quality - in product, in service, and in partnership. Onsite Impact Join us in an energetic in-person environment where teamwork thrives and your leadership can be felt directly. Ready to Lead With Purpose? If you're a builder of teams, a solver of problems, and a champion of exceptional customer experience, we want to meet you. Apply today - and help us shape the next chapter of Spring Footwear's service journey.

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills