Customer Service Manager Jobs in Dale City, VA

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary and bonus Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy JCI Employee discount programs (The Loop by Perk Spot) What you will do: The HVAC Truck Based Service Manager is responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team's customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance. How you will do it: Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues. Responsible for procuring and mainlining fleet and tools inventory. Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process. Reviews and approves all L&M quotations. Responsible for budgeting, forecasting, accounts payables/receivables. Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues. Responsible for safety performance and program compliance. What we look for: Required Technical school training or equivalent experience in the HVAC or building controls industry. Three or more years of management experience in a similar service deliverable environment. Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team. Strong interpersonal, customer service, negotiating skills. Demonstrated competence in writing and verbal communication skills. Basic financial accounting experience. Demonstrated proficiency in MS office products and basic Windows environment. Preferred Diploma in Electronic or Mechanical Systems. Two years prior experience in the HVAC or building controls industry. Five plus years in a service management role directing a similar service deliverable team

Manager, Sales and Customer Service - St Charles Towne Center Waldorf, MD, United States Full time Schedule $58,850- $98,340 Annually* * based on job, location, and schedule Job Description Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences. Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency. Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results. Manage selling support, including the stockroom, signing, equipment, and merchandising. Support other operational areas such as OMNI, Style, and Asset Protection. Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover. Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. Work a flexible retail schedule, including days, evenings, holidays, and weekends. Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team. Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency. Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies. Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising. Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection. Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent. Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues. Communication Skills: Consistently clear and effective communicator, writer, and presenter. Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices. Who You Are Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way. Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule based on department and company needs. What We Can Offer You An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development 8 paid holidays Paid Time Off (first year prorated depending on start date) Tuition reimbursement program Guild education benefit funds 100% of tuition, books, and fees in designated programs Colleague Resource Groups (CRGs) and give-back/volunteer opportunities Empowerment and autonomy to perform impactful work with tangible results About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Williams Lea is hiring for a Senior Client Services Manager for a Washington, DC office to work Monday to Friday 8:00 am to 5:00 pm. Pay: $90,000 to $95,000 per year Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Additional Employee Perks and Discounts This role will be responsible for executing service delivery at Williams Lea. The Senior Account Manager will communicate a vision for how WL best serves our clients across multiple service offerings and empower and enable their team to bring that vision to life. The role focuses on delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team development. Job qualifications A Bachelor's degree or equivalent experience is required Over 6 years' experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations Excellent client service skills with a service-minded approach towards the client Proven experience in the delivery and management of complex multi-service solutions for clients Prior experience balancing multiple clients and priorities a plus Minimum of four years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L Job duties (* denotes an “essential function”) *Establish the quality of service delivery across their portfolio of accounts *Manage a single client account or a portfolio of accounts with a revenue of $1 to $3 million and an EBIT potential of at least $100,000 *Implement standardized processes for all aspects of operations *Track operational controls and ensure management information reporting requirements are fulfilled *Accomplish action items from account plans *Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services Follow delegations of authority for operations team *Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting *Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback Promote a culture of high performance and continuous improvement that values learning and a commitment to quality *Investigate and resolve issues escalated by the portfolio client(s) and communicate significant issues to the Operations Director and client services Have a strong knowledge clients' businesses and the impact of our services *Manage overall performance metrics of accounts/departments against contract/target metrics Provide team with clear communications regarding target metrics/expectations and support their achievements Escalate operational, compliance and financial risk areas *Manage the selection, induction, development, retention, motivation and performance of direct reports Establish a structured succession plan for key roles *Support new business implementation Cascade key business and organizational messages down to the associate level, per the appropriate channels Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement Ensure that operational processes stay within agreed upon budgets and timelines Provide training and development opportunities and serve in mentoring role for his/her direct reports Compilation and issue of monthly client billing *Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin?Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The Service Manager is responsible for providing overall management and direction for several small projects and multiple service calls. WHAT YOU'LL DO: Provide initial client contact to assess client needs for their facility or service call. Prepare a complete estimate, budget for the service call or small project with a detailed review of client requirements. Negotiate and maintain terms and rates with clients for facilitating and sustaining service accounts. Manage financial aspects of contracts with the service project assistant (progress billings, rental equipment, income / expenses) to protect the company's interest and simultaneously maintain good relationship with the client to ensure profitability of this function. Prepare monthly cost reports under the supervision of a Division Manager. Schedule regular visits with sustaining service accounts to assure client satisfaction. Fulfill division objectives, policies, procedures and performance standards within the boundaries of corporate policy. Maintain a complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group. Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate. Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Advanced technical and customer service skills Able to meet deadlines and work within budgets Extensive knowledge of safety protocols and procedures Must be able to apply innovative and effective management techniques to maximize employee performance Must be committed to working in a team atmosphere Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred Advanced skills in Excel Ability to prioritize and manage multiple tasks, changing priorities as necessary Ability to work under time pressure and adapt to changing requirements with a positive attitude Effective oral and written communication skills as required for the position Ability to be self-motivated, proactive and an effective team player Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others COMPETENCIES: Financial awareness Communication Customer focus WHAT YOU BRING TO US: Bachelor's degree in Construction Management, Civil Engineering, Structural Engineering or other related discipline Minimum 10 years' experience in a construction or project management role • Can be a combination of education, training and relevant experience TRAVEL: Up to 50% WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs. Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401K Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Overview - Federal Client Success Manager (Hybrid) Are you dedicated to building client relationships and energized by working in a fast-paced environment? Would you like to use your organizational and customer service skills and experience in health care to develop key relationships with high-profile clients and improve the health and productivity of federal employees? If so, Sedgwick Government Solutions (SGS) may be a good fit for you. SGS is an innovative company offering a unique set of services in Federal Workers' Compensation, Specialized Health Program Management, Employee Benefits, Disability Management, and Absence Management. As a client-facing Federal Client Success Manager, working hybrid at home and from our Bethesda, MD office, you will manage the approach to providing services and achieving program outcomes meeting the needs of a group of SGS' valuable clients. You will manage the general stewardship of clients and stakeholders. You will gain detailed knowledge of SGS' workers' compensation programs, capabilities, practices, and processes, to support providing our clients with top-notch service with a personal touch. Client Success Manager Responsibilities Perform duties including direct account management and customer service for assigned clients. Develop and maintain strategic long-term trusting relations with account stakeholders to accomplish growth and long-term company objectives. Ensure the timely and successful delivery of services according to customer objectives and contract requirements. Lead client activities based on their needs and in accordance with contract requirements including the scope of work. Work with clinical management, SGS people leaders, and team members from other departments dedicated to the same key client accounts to ensure the successful delivery of the highest quality of services according to customer needs and objectives. Understand SGS's capabilities and services and effectively communicate about the services to the client to assist in the expansion of services to meet the client's evolving needs. Communicate clearly the progress of monthly/quarterly initiatives and outcomes to internal and external stakeholders. Maintain accurate information in internal customer relationship management tools. Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of SGS's clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals. Client Success Manager Qualifications Bachelor's Degree Master's Degree or PMP preferred Minimum of 8 years of client-facing and/or federal government contracting experience Minimum of 8 years' experience in the healthcare, workers' compensation, or insurance industry Working knowledge of workers' compensation or healthcare benefits, systems, and the insurance industry. Ability to write reports, business correspondence, and standard operating procedures Work independently as a self-starter committed to delivering the highest customer service, quality, and results Exceptional verbal, written, and interpersonal communication skills including public speaking and presentations Strong computer skills, including all standard Microsoft products (PowerPoint, Word, Able to pass a preliminary credit and background check United States Citizenship Ability to obtain and maintain a Public Trust Federal Government Security Clearance For a career path that is both challenging and rewarding, join Sedgwick Government Solution's talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets-their employees, and their customers. At Sedgwick Government Solutions, caring counts . Join our team of creative and caring people and help us make a difference in the lives of others. In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, Sedgwick Government Solutions offers participation and vesting in a 401(k) plan with a company match. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity, and initiative, consider a career with Sedgwick Government Solutions. To be considered for this position, please submit a resume, and complete the application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Important Information Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire. Search Firm Representatives Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions. Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations. Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates. Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. About Sedgwick Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. **************** Privacy | Sedgwick Terms and Conditions | Sedgwick PIca8a2302d4d8-26***********5

Job Description This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs. We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result. The role of a Cloud Professional Services Manager at Canonical The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process. A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals. Location: This role will be home based, managing a team in your time zone. What your day will look like Lead and develop a team of engineers, ranging from graduate to senior Work remotely in a single major time zone Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the leadership team, collaborating with other leaders What we are looking for in you Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. Practical knowledge of Linux and networking Experience in technical presales You are a dynamic person who loves to jump in new projects and interact with people Excellent verbal and written communication skills in English Passion and a track record of developing and growing people Experience in leading, coaching and mentoring engineers Organised and able to ensure your team delivers timely, high quality results An exceptional academic track record from high school and, preferably, university as well Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings. Additional skills that you might also bring Second language - Spanish or French preferred Python knowledge Experience collaborating with external partners Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Judge Direct Placement is seeking a Plant Manager for a food manufacturer in Tysons Corner, VA area! The qualified candidate will run all day to day operations. The ideal candidate will have a strong baked goods background. The qualifications and responsibilities to successfully perform this job are listed below: Responsibilities: Direct and manage plant operations for production maintenance, quality and shipping and receiving Coordinate plant activities through the planning with departmental managers to ensure the total manufacturing objectives are accomplished in a timely and cost-effective manner Develop and control profits plans and budget Implement cost effective systems of control over capital operating expenditures manpower wages and salaries Manage capital asset maintenance Establish and monitor overall plant performance for production and quality standards Control and minimize labor overtime, premium freight and repair expenses Provide leadership and training to accomplish the company goals and objectives Incorporate shop floor organization and plant cleanliness among plant personnel Provides direction, development and leadership to production supervisor Requirements: Four-year bachelor's degree is required (technical degree preferred) Baked goods experience is highly preferred, and these candidates will receive highest priority Must have a minimum of 7 years' experience in a food manufacturing facility as a Plant Manager Must have strong knowledge of HACCP, sanitation, maintenance, floor operations, quality, labor scheduling and equipment

Job Description Beatrice Loving Heart is looking for a qualified Supervisor to manage and facilitate the daily operations of the Agency. The Supervisor is responsible for overseeing the assigned Program and ensuring the Agency meets all processes requirements. Qualified candidates will possess knowledge of the DDA and or CFC program and requirements and a strong current or prior supervisory experience. The Supervisor is responsible for providing corporate and staff support services inclusive of administrative services, event coordination, and property and facilities management. This position requires an experienced, independent professional, and developed leader who works well within a team environment. A history of successful supervisory experience and strong leadership skills are required. Key Responsibilities: Oversees all operations, processes, and infrastructure while looking for opportunities for improvement or revision. Anticipates and tracks operational and tactical risks and providing strategic solutions. Manages a caseload schedule to ensure proper coverage at all times. Document client-related activities as needed. Identifies trends and assesses opportunities to improve processes and execution. Collaborates with the office supervisors to ensure seamless business execution, reinforce positive morale, and uphold company values. Stay up to date on Health industry regulations, trends, and technology. Coordinates and monitors all home office staff to ensure that staff is performing at an optimal level. Provides clear and concise documentation and follow-up on all employee concerns and disciplinary action. Supports HR with candidate testing and onboarding of new hires; Perform other tasks as assigned. Qualifications: Knowledge of the principles and practices of quality and risk management, intellectual and developmental disabilities, and current trends in the field; Experience in coordinating services for individuals with intellectual or developmental disabilities. Minimum of a Bachelor's degree required; Must be at least 21 years old; Experience with DDA program and role functions; Must have a current Maryland driver's license with no more than 3 points; Must own reliable transportation; Ability to demonstrate organizational skills, with strong attention to detail; Must be able to teach skills, provide support, and build on each individual's strengths and capabilities; Minimum of three (3) years experience as a direct supervisor of employees; Must be able to deal with confidential information appropriately; Excellent verbal communication with proven ability to work effectively in diverse, cross-functional, and multi-cultural; environments; Must be a dedicated team player; Experience in office management or administration is preferred; Proficiency in the MS Office Suite applications; Highly proficient English speaker required; Willingness to sign a minimum of two years Agreement; Ability to work after hours if necessary. Additional Benefits: State-wide Recreational Discount. Paid Personal Time Off. Company Paid Holidays. Company Cell Phone, Laptop, and Printer Upon Request Mileage Reimbursement Health Insurance with Vision and Dental option. 401 (k) Retirement Plan Option. Employee Assistance Program Company DescriptionBeatrice Loving Heart and Healthcare Agency has been providing community-based support services to individuals with complex medical needs since 2003. We have been working with families in Maryland, providing supports planning, job placement, supported employment, housing placement, and staff to assist our clients in remaining independent in their homes. Our agency has been the main point of contact for our clients by conducting in-home visits, monitoring the effectiveness of plans of service, advocating for the people we serve, community resource gathering, and finding the most talented, educated, and experienced staff for our participants.Company DescriptionBeatrice Loving Heart and Healthcare Agency has been providing community-based support services to individuals with complex medical needs since 2003. We have been working with families in Maryland, providing supports planning, job placement, supported employment, housing placement, and staff to assist our clients in remaining independent in their homes. Our agency has been the main point of contact for our clients by conducting in-home visits, monitoring the effectiveness of plans of service, advocating for the people we serve, community resource gathering, and finding the most talented, educated, and experienced staff for our participants.

Job Title: Jira Service Manager Developer Clearance Level: DoD Secret Clearance We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a skilled and experienced Jira Service Manager Developer to join our IT team. The Jira Service Manager Developer will be responsible for designing, configuring, and maintaining Jira Service Management (formerly known as Jira Service Desk) to support our IT service delivery and incident management processes. This role requires a deep understanding of Jira Service Management, ITIL practices, and software development principles. This Program supports the Defense Advanced Research Projects Agency (DARPA). While the amazingly talented people at DARPA are dedicated to making pivotal investments in breakthrough technologies for national security, your efforts will ensure the smooth operation of the systems that support their innovative work. Responsibilities Jira Service Management Configuration: Design and configure Jira Service Management projects, request types, workflows, and automation rules to align with IT service delivery processes. Customize Jira Service Management screens, fields, and forms to capture relevant information for incident management and service requests. Implement service level agreements (SLAs), queues, and reports to monitor and track IT service performance. Integration and Automation: Integrate Jira Service Management with other IT systems and tools, such as monitoring tools, asset management systems, and communication platforms. Develop and maintain automation scripts, custom scripts, and plugins to streamline IT service delivery processes and improve efficiency. Implement and maintain integrations with third-party applications, such as Confluence, Slack, and Microsoft Teams. Custom Development: Develop custom solutions and extensions using Jira Service Management APIs, webhooks, and scripting languages (e.g., Groovy, JavaScript) to meet specific business requirements. Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to Jira Service Management functionality. Conduct code reviews, testing, and documentation of custom developments to ensure quality and maintainability. User Training and Support: Provide training and support to end-users, administrators, and stakeholders on Jira Service Management functionality, best practices, and troubleshooting techniques. Act as a subject matter expert on Jira Service Management, offering guidance and recommendations on configuration options, customization opportunities, and software updates. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Jira Service Management administrator or developer, with a strong understanding of IT service management principles and practices. Proficiency in configuring and customizing Jira Service Management, including workflows, request types, SLAs, and automation rules. Experience with scripting languages (e.g., Groovy, JavaScript) and RESTful APIs for custom development and integration. Familiarity with Agile methodologies, software development lifecycle (SDLC), and version control systems (e.g., Git). Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels. IAT Level II Certification (Security+, CCNA-Security, CySA, GICSP, GSEC, CND, SSCP). ITIL certification is a plus. DoD Secret Clearance is required. Top Secret preferred. About SecuriGence LLC (SG) is an agile, Veteran-owned small business headquartered in the Washington, DC metropolitan region. Established in April 2010 we have been supporting the Department of Defense and other United States Civil agencies in Systems Engineering, Software Development, Cyber Security, and Cloud/Virtualization Management. SecuriGence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Country: United States of America Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role Carrier Commercial Service has an opening for an experienced HVAC Commercial Service Manager for our Ashburn, VA location. This position has profit and loss responsibility for a multi-million dollar service branch and is responsible for growing the market share of the Carrier Commercial Service business. The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects in an effort to exceed the expectations of our customers and meet revenue and margin targets. The ideal candidate should have a strong understanding of the commercial air conditioning business including but not limited to relationship management, talent development, field operations, and safety Key Responsibilities Forecast, monitor, and document financial performance against plan Coordinates, prioritizes and resolves issues encountered by a more experienced team. Optimizes the usage of manpower, standard time, equipment and energy of more experienced team Escalates critical/complex issues that will impact the business Manages more experienced team according to established programs and objectives. Quality Issue Management Contacts customer, collects feedback, and establishes and maintains good relationship with customers Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans Required Qualifications 2+ years of experience in the Commercial HVAC industry 2+ years of experience managing/leading a team of technicians High School diploma or GED Must have a valid Driver's License Preferred Qualifications 2+ years of service management experience Commercial HVAC industry Working knowledge and understanding of commercial HVAC systems Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications #LI-Onsite RSRCAR Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

Job DescriptionJob Summary:Oversees multiple communities and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Essential Responsibilities:1. Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. 3. Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and company standards. 4. Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. 5. Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. 6. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. 7. Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. 8. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. 9. Conducts regularly scheduled company safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. 10. Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. Other Responsibilities:1. Assists Community Manager in developing the budget for regular repair and maintenance and capital expenses. Organizational Responsibilities:- Follows established policies and procedures by monitoring and complying with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). - Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition. - Conducts routine and periodic community inspections to identify safety and risk management concerns, keep the community in good repair, and communicate concerns about the physical needs of the community to the appropriate individual(s). - Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented, tracked and completed. - Identifies areas for improvement and offers suggestions to improve efficiency and productivity. - Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. Working Conditions:- Incumbents work both in and outside of apartment buildings and in all areas of the community, including amenities. Physical Demands:- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. - Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). - Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. - Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. - Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. Required Licenses or Certifications:- Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling. - Incumbents must have all certifications as required by State and Local jurisdictions. - Incumbents must have valid driver’s license to operate a golf cart on property. Knowledge, Skills, Abilities:- Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. - Demonstrated ability to apply principles of logical thinking to define and correct problems. - Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. - Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. - Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager’s use. (Property management system experience is preferred. )- Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems. - Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. - High School diploma, GED or related experience and/or training.

The Company: Headquartered in Arlington, Virginia, Energix Renewables is a leading independent power producer that develops, constructs, owns and operates solar energy projects in Virginia, Pennsylvania, West Virginia, and Kentucky. Energix Renewables is a subsidiary of an Israeli publicly traded company, Energix - Renewable Energies Ltd. (TASE: ENRG). With operations in Israel, Poland, and the United States, the Energix group of companies has brought online nearly 1GW, with a pipeline of more than 7GW, leading the “green revolution” in the energy sector with its innovative solar and wind energy generation projects. Job Overview: We are seeking a strategic and detail-oriented Business Process Manager to join our utility-scale solar company, Energix, based in Arlington, Virginia. The Business Process Manager will be responsible for identifying, designing, and implementing effective business processes that align with the company's operational goals. This role focuses on enhancing communication and workflow between various departments, including Finance, Legal, Engineering, Procurement & Construction (EPC), Operations & Maintenance (O&M), and Management, to ensure cohesive and efficient operations. Reports to: Chief Project Finance Officer Key Responsibilities: 1. Process Identification and Design: - Analyze existing processes across different departments to identify inefficiencies or areas for improvement. - Collaborate with department heads to define and design new processes that enhance communication and streamline operations. 2. Process Implementation and Alignment: - Ensure the successful implementation of newly designed processes across all relevant departments. - Monitor the effectiveness of these processes to ensure they are fully integrated and functioning as intended. 3. Interdepartmental Coordination: - Facilitate effective communication and workflow between departments, ensuring that all teams are aligned and working towards common objectives. - Serve as the point of contact for process-related issues, ensuring that any problems are promptly addressed and resolved. Qualifications: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. 5+ years of experience in process management, operations, or a similar role. Strong understanding of business process design and implementation. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Ability to view operations at a high level and identify areas where process improvements can be made. Strong analytical skills and attention to detail. What We Offer Competitive salary and benefits package. Opportunities for professional development and growth. A collaborative and supportive work environment. The chance to make a significant impact on the company's growth and success Diversity & Inclusion Energix is an Equal Opportunity Employer. Energix does not and will not discriminate on the basis of race, color, religion or creed, gender, gender expression, age, national origin or ancestry, disability, marital status, sexual orientation, military status, or any other characteristic in any of its activities or operations, including employment decisions, selection of vendors and clients, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of the Energix team, as well as with our contractors, vendors, and clients.

$22/hour (W2) - Call Center Support - ON-SITE in Fairfax, VA - MUST PERFORM CREDIT CHECK We're seeking several Call Center Representatives to perform on-site work throughout the week in Fairfax, VA. Our client is a financial institution, and they will run a credit check to ensure no derogatory marks (collections) found on background report.

Job Title: Plant Manager Positions: 1 Reporting to: Director of Operations Type: Full Time. Exempt. About Us: At Tate we are passionate about everything we do. Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions, for over 60 years. We have expanded our manufacturing footprint across the US, Europe, Australia and are excited to have opened a new 287,000 sq. ft. manufacturing site in St. Paul, Virginia, and an additional 40,000 sq ft of manufacturing at our site in Belgium in Q1 2024 alone. Our experienced team is expanding, and we are excited about our fresh, dynamic, and inclusive team of experts working collaboratively on projects, as we continue to stay ahead of the data center revolution. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and our business remains committed to developing lower carbon, sustainable solutions, in keeping with our 10-year Planet Passionate sustainability strategy. We are excited to potentially welcome you as part of our team. Together, let's shape the future of data center infrastructure with innovation, excellence, and a passion for sustainable growth. About the Role: The Plant Manager is responsible for the overall performance of the facility, specifically as it relates to safety, quality, on-time delivery to customers, productivity, and cost controls. The individual in this role will oversee the production, maintenance, and quality assurance functions of our Jessup and Baltimore manufacturing operations. The ideal candidate will direct the coordination of all manufacturing departments' functions to ensure compliance with company objectives, improve quality systems, and increase customer satisfaction. What You'll Do Be a Safety leader and exemplify the goal of Zero Harm as a core value (Ensures a safe work environment and adherence to Safety Standards). Directs the planning, organizing and optimum running of day-to-day operations to exceed our customers' expectations. Increases production, line capacity and crew flexibility while minimizing cost and maintaining current quality standards. Responsible for the safe production of quality product delivered to our customers On-Time and In-Full. Responsible for the overall production output of the facilities and their continued optimization. Strategic allocation of resources (people, raw materials, machinery, facilities, etc.). Ensures the monitoring of all operations and the applicable triggering of unsatisfactory conditions, including the development of corrective actions. Ensures the facility is maintained to a high housekeeping standard and that all equipment is in good running order. Ensures collection and participates in the analyses of data to reduce waste (materials, machine speed, machine delay). Develops and implements systems and processes that track performance to enable optimization of productivity and standards, metrics, and performance targets to achieve high returns on capital employed. Budgets and manages manufacturing cost structures by developing and maintaining operational expenses within budget and explore cost-reduction measures. Applies Lean manufacturing principles to improve, design, and maintain manufacturing processes to achieve organizational goals. Addresses all employees' concerns or issues to foster a positive work atmosphere. Influences, mentors, and learns from direct and in-direct reports. Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel. Additional Expectation Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy. Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands. Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. What You'll Bring Bachelor's degree, preferably in Manufacturing, Engineering, or Business Management; or equivalent manufacturing experience. 10 years of experience in a manufacturing environment. 5 years of experience in a manufacturing management position. Proven knowledge of business and management principles (budgeting, strategic planning, resource allocation, and human resources). Be knowledgeable of safety, quality, productivity, inventory, and factory leadership processes. Strong aptitude for root cause analysis and troubleshooting operational issues. Highly proficient with Microsoft Office 365 (Word, PowerPoint, Excel, Teams, etc.) applications and computer technology. Excellent verbal and written communication skills. Strong leadership and managerial attributes, ability to work in a team environment and interface with a diverse workforce. Ability to create accountability and to lead by example. Exceptional organizational and time-management skills. Good understanding of National and Local regulatory requirements for plant operations. Employee Benefits Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally. World of Wellness Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a Health Advocate. We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness. Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us, in creating a better world. Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted - allowing you to be more versatile and develop a broader skill set. Mentorship and development: At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future. Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate, take ownership and strive for excellence. Tate is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status. Come aboard as we champion diversity and inclusivity in the workplace! Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions. PI532643e03514-26***********4

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Job Description Sunstates Security has an immediate opening for a talented and motivated Operations Manager to help lead our Maryland region. Our Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives. *This position requires a strong working knowledge of MD, DC, and VA security licensing. This position offers a full compensation package of over $84,000 - which includes... Base salary with weekly pay Monthly vehicle allowance + plus mileage Annual Performance-based bonus Full medical, dental, vision and life insurance coverage 401K plan with company match Generous PTO Allowance Tuition assistance The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers. The Operations Manager will assist in the administration of the region by: Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel. Overseeing the employee on- boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork. Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice. Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues. Carrying out site assist visits and audits in accordance with the Quality Assurance program. Coordinating with the Regional Director and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff. Working with sales and marketing to identify and develop new business opportunities. The requirements for the Operations Manager include: Must have private security management experience. Operational knowledge of MD, VA and DC security licensing and requirements. Bachelor's degree from a four (4) year college or university is preferred. 3 or more years of related management and leadership in the security industry, law enforcement or military. Excellent organizational, leadership, communication, and time management skills. Computer proficiency with MS Office products. Valid driver's license and good driving record. Ability to travel and regularly visit all site locations in the MD and DC areas. Flexibility to be on call as needed during all shifts. May perform other duties as assigned by Management and in coordination with the Regional Director. Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Service Manager Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region. The Humphrey Management portfolio is comprised of multi-family, senior, conventional and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home. Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce. Job Summary: Revised: The Service Manager operates under the general guidance of the Community Manager, adhering to established policies and operational procedures. In the Community Manager's absence, they take direction from the Assistant Community Manager or Regional Manager. ACCOUNTABLE TO: Residents, Community Manager and Staff. REPORTS TO: Community Manager. The essential functions of the Service Manager are as follows: - Projects a professional image in all aspects of work performance, including personal habits, demeanor, and attire, meeting company standards on conduct, attendance, etc. Models Mission and Foundations. - Ensures the operation and maintenance of furnaces, air conditioners, stoves, refrigerators, hot water heaters, and other major appliances and equipment. - Performs day-to-day maintenance duties to preserve and upkeep buildings, fixtures, and equipment. Provides physical services for repairs, maintaining a high level of customer service. - Performs general maintenance repairs such as basic carpentry, electrical, floor repairs, window glass repairs, plumbing, and related tasks. - Handles emergency conditions such as sewer backups, water flooding, cleaning up during and after incidents to restore affected areas. - Assigns responsibilities to service staff and supervises their work for maximum efficiency. Assists with training and evaluating service staff performance. - Provides written lists of noted deficiencies to the Community Manager, reporting poor housekeeping, damages, etc., during corrective maintenance work. - Understands financial implications of job duties and acts accordingly. - Coordinates with the Community Manager on scheduling preventive maintenance work and maintains logs for preventive maintenance. - Procures supplies at the best prices for the property, obtains bids from contractors for major repairs/improvements, and maintains property equipment. - Coordinates snow removal and cleaning of common areas during snow or ice storms. - Maintains files containing written records of maintenance services, equipment inventory, warranties, and dates of apartment maintenance. - Comprehends and follows safety precautions stated on Material Safety Data Sheets (MSDS) for hazardous materials used. - Performs other assigned or necessary duties. QUALIFICATIONS Education & Experience Requirements: A minimum of two years of related experience and/or training; or an equivalent combination of education and experience is required. HVAC, electrical, and plumbing certifications are highly preferred. The ability to effectively communicate with residents and staff is essential. Proficiency in reading, constructing simple written sentences, and utilizing units of weight measurement, volume, and distance is necessary. Necessary Equipment Proficiency: Mastery of power tools Proficiency in hand tools, broom, mop, snow shovel Skill in using a shovel Knowledge of AC units Familiarity with operating a vacuum cleaner Competence in maintaining tub and shower units Ability to handle sinks and commodes Understanding of HVAC systems Knowledge of fire alarm systems Familiarity with operating a fire extinguisher Competence in using snow removal equipment Ability to operate television and VCR Skill in using a radio Proficiency in using a time clock Understanding of security camera operations Competence in operating landscaping equipment Familiarity with using a pager/beeper Proficiency in using a ladder Physical Activities and Requirements: Ability to stand (or use alternate method) Capability to walk (or use alternate method) Hearing proficiency (or alternate method) Reading ability (or alternate method) Regularly carrying a maximum weight of 120 lbs. at 60-100% Regularly carrying an average weight of 30 lbs. Lifting and carrying tasks Reaching overhead Pushing, pulling, and bending Stooping, kneeling, and crouching Engaging in repetitive motion Maintaining sustained visual concentration Frequent ascending and descending stairs at 25-59% Proficiency in speaking (or alternate method) Capability to sit Occasionally writing at 11-24% Maintaining sustained mental concentration Rarely operating a vehicle at 0-10% Environment: Exposure to substances that may cause allergic reactions, including paints, oils, lubricants, cleaners, ozone, dust, odor remover/deodorizer, smoke (in the lobby), and pest spray. Use of protective equipment such as safety glasses, rubber gloves, face masks, and back supports. I have thoroughly reviewed the above and understand all job functions and responsibilities outlined therein. I am capable of performing all duties described in this job description. Additionally, I acknowledge that each employee is expected to take necessary steps to ensure that all employment practices under their control comply with company policies regarding discrimination and harassment based on race, sex, religion, national origin, age, and disability. BENEFITS OFFERED: Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment. We offer a $1500 annualized waiver, if health insurance coverage is not needed. In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year. Position is eligible for a bonus potential. On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement. Job Posted by ApplicantPro

Reporting Structure: The Senior Manager, Congressional and Political Advocacy, reports to the Director of Advocacy. Qualifications Bachelors' Degree required with 5 years of federal legislative, political affairs, and grassroots experience. Knowledge and understanding of the legislative process, lobbying, and political fundraising highly desirable. Capitol Hill experience and knowledge of healthcare policy (specifically relating to physician issues) a plus. Prior association work preferred. Must be able to coordinate legislative and grassroots activities and member communications in a fast-paced environment with high level of organization and attention to detail. Must have strong writing, communication and interpersonal and skills, and be able to meet deadlines while managing multiple projects. Key Responsibilities Works closely with the Advocacy team to develop lobbying priorities, strategies, and activities on Capitol Hill. Develop legislative materials for distribution to Congress and the Administration. Establish and maintain relationships with Members of Congress, relevant congressional offices, and committee staff as necessary for educational and advocacy purposes. Actively promote and assist in the management of key federal legislative and political fundraising campaigns. Assist in developing grassroots programs to enhance AAO-HNS overall advocacy strategy. Work closely with the Senior Director and Director of Advocacy in strategy development for ENT PAC, the AAO-HNS political action committee. This includes supervising a staff member who manages ENT PAC activities. Specific Duties Monitor, track, and analyze federal legislation impacting otolaryngology-head and neck surgery. Develop reports, action alerts, talking points, and grassroots messages on federal legislative activity and ensure distribution to AAO-HNS members via newsletters, social media, and action alerts. Monitor, attend, and report on congressional hearings, briefings and meetings. Attend political fundraisers and events, as assigned, with some evening/weekend work required. Assist in staffing and planning ENT PAC Board of Advisors meetings and events, including ENT PAC conference call programs, and work with the Board to raise necessary funds, including initiating new donor programs. Represent the AAO-HNS on Capitol Hill, at selected meetings or within specific coalitions, with some travel necessary. Assist in the planning and implementation of the Advocacy programming at the AAO-HNS/F Annual Meeting and member “Lobby Days,” including facilitation of applicable Congressional speakers/guests and scheduling of meetings. Promote member involvement in AAO-HNS advocacy campaigns and programs. Draft advocacy updates for the Bulletin , the AAO-HNS monthly publication; The OTONews , a weekly email communication; and The ENT Advocate , a monthly electronic newsletter. Serve as staff liaison to AAO-HNS member committees, as assigned. Conduct other tasks as necessary.

Job Description FLATS at SHADY GROVE The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties. Essential Duties and Responsibilities include the following Train and be responsible for work performed by all staff members under his or her direction. Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager. Counsel (and document) maintenance employees to improve their work and work attitudes. Establish schedules and assign personnel routine maintenance tasks. Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders. Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well. Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees. Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards. Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms. Perform necessary maintenance and repairs in apartments with work orders. Strive to see that all work orders are completed within 24 hours. Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines. Schedule contractors for maintenance related work. Secure bids and proposals as directed. Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager. Strictly follow established budgetary guidelines. Follow all Drucker + Falk purchasing directives and procedures. Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability. Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs Always maintain the highest standards of resident relations. Complete and return Monthly Preventative Maintenance Sheets. Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program. The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance. Must be accurate in all phases of technical work. Performs other duties as assigned. Qualifications Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate. Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Certificates, Licenses, Registration Current Driver's License, CFC Certificate Other Skills and Abilities HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills Knowledge of OSHA regulations, SDS standards

Manager, Sales and Customer Service Bethesda, MD, United States Full time Schedule $58,850- $98,340 Annually* * based on job, location, and schedule Job Description Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences. Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency. Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results. Manage selling support, including the stockroom, signing, equipment, and merchandising. Support other operational areas such as OMNI, Style, and Asset Protection. Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover. Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. Work a flexible retail schedule, including days, evenings, holidays, and weekends. Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team. Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor. Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency. Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies. Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising. Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection. Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent. Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues. Communication Skills: Consistently clear and effective communicator, writer, and presenter. Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices. Who You Are Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way. Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule based on department and company needs. What We Can Offer You An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development 8 paid holidays Paid Time Off (first year prorated depending on start date) Tuition reimbursement program Guild education benefit funds 100% of tuition, books, and fees in designated programs Colleague Resource Groups (CRGs) and give-back/volunteer opportunities Empowerment and autonomy to perform impactful work with tangible results