Customer service manager jobs in Deerfield Beach, FL - 1,879 jobs
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Sales Director, Food Service Growth Leader (Miami)
Intercity Packers Ltd.
Customer service manager job in Miami, FL
A leading food service company in Miami is seeking an experienced Director of Sales to lead a team and achieve commercial sales goals. The ideal candidate will have over 14 years of industry experience and a proven track record in managing large teams. You will be accountable for developing and implementing process improvement programs, as well as analyzing key performance data. This role offers a collaborative and inclusive work environment with competitive rewards.
#J-18808-Ljbffr
$53k-105k yearly est. 2d ago
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Success Manager
The Renaissance Network, Inc.
Customer service manager job in Miami, FL
Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that's leading the way in the future of teaching and learning?
Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers.
They seek a Success Manager in Southern Florida to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes.
Major Responsibilities
Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch.
Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site).
Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools.
Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders.
Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines.
Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form.
Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way.
Preferred Qualifications:
3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.)
Experience implementing software solutions, preferably in the Education SaaS industry.
Experience delivering professional development or training to adults.
Strong project management and organizational skills.
Ability to analyze data to derive actionable insights.
Excellent communication and presentation skills.
Deep empathy for the challenges and goals of educators.
50% travel.
Experience in education administration and/or a start-up organization a plus.
Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students.
The Renaissance Network - Building World-Class Teams to Impact Education
We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out (ren-network.com/privacy-policy).
The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
$53k-94k yearly est. 15h ago
Customs Operations Manager
DHL 4.3
Customer service manager job in Miami, FL
Job Title: Customs Operations Manager
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation,
customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider
with operations in over 220 countries. Visit our career site on the web at *******************************************
As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-
effectiveness.
Key Responsibilities:
Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
Train and implement policies and procedures that uphold our service standards.
Lead and develop a talented team, providing coaching and performance management.
Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
Collaborate on policy development to enhance our customs operations.
What We're Looking For:
Mandatory - Extensive knowledge of importing regulations and customs brokerage practices.
Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
Strong analytical and problem-solving skills.
Excellent communication skills-verbal, written, and interpersonal.
Proficiency in computer applications, including spreadsheets and databases.
Demonstrated leadership experience in coaching and developing staff.
Financial acumen, including budgeting experience.
A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
A Customs Brokerage License is required.
In-depth understanding of ACE and experience with US Customs regulations and PGAs.
Familiarity with Northern Border Customs Entries (Canada to USA).
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in
building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and
ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#LI-RL2
$93.1k-124.2k yearly 15h ago
Luxury Retail General Manager: Boutique Growth & Service
Leap Inc. 4.4
Customer service manager job in Boca Raton, FL
A leading luxury retailer in Boca Raton is seeking a General Manager to oversee its boutique. The ideal candidate will have over 5 years of leadership experience in luxury retail, a passion for fine jewelry, and the ability to deliver exceptional client experiences. Responsibilities include managing store operations, driving sales performance, and mentoring staff. The role offers a competitive salary and a robust benefits package.
#J-18808-Ljbffr
$42k-62k yearly est. 1d ago
Senior Customer Service Representative
Brightway Insurance 4.4
Customer service manager job in Boca Raton, FL
The Senior CustomerService Representative supports the daily operations of the agency by providing advanced customerservice, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customerservice or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
$33k-38k yearly est. 1d ago
Electrical Service Manager
Kodiak Construction Recruiting & Staffing
Customer service manager job in Boca Raton, FL
ServiceManager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a ServiceManager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
ServiceManager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a ServiceManager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
$40k-70k yearly est. 15h ago
Manager, International Tax Shared Services
KPMG 4.8
Customer service manager job in Miami, FL
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
***********************************************************************
California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$55k-77k yearly est. 4d ago
Plant Manager
Pero Family Farms Food Company LLC
Customer service manager job in Delray Beach, FL
Title: Plant Manager
Reports to: Director of Warehouse and Distribution
Type: Full-Time | On-Site | Exempt
Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customerservice that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
POSITION SUMMARY
The position of Plant Manager for Pero Family Farms Food Company, LLC is located in Delray Beach, FL at our fully integrated facility. This is an all-encompassing position that is important to the continued success of the company. This position exhibits strong communication and leadership. Overseeing all aspects of the operations while working closely with Pero Family Farms Corporate Supply, Operations, Distribution, and Sales Teams.
JOB OVERVIEW
Oversee daily/weekly schedules and shifts.
Will be responsible for monitoring and controlling all costs associated with the Delray Beach, FL regional facility, including: the facility, equipment, production, supplies, and transportation.
Accountable for the general management of the Delray Beach, FL facility: Production, Quality Assurance, Inventory Control, Sanitation, Maintenance, Purchasing, and Supervision of employees.
Will work closely with the Food Safety Manager to ensure compliance with internal procedures and external third-party audits performed on a regular basis and to ensure all areas follow OSHA Guidelines and Primus Lab requirements.
Will ensure all Famous (Warehouse Management System) procedures are followed and documented.
Participate as a member of the company's product recall team.
Provide leadership and direction for facility personnel, such as: Motivation, Evaluation, Guidance, Employee Relations Issues, and Attendance.
HEALTH, SAFETY, AND QUALITY:
Comply, maintain, and enforce all company policies, procedures, and Good Manufacturing Practices (GMPs).
Ensure safety is the cornerstone of the operational facility, characterized by high operator awareness and involvement, and results in zero lost time or accidents.
Ensure that good housekeeping and organization are in place in the operational facility.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
Communicate with Legal Counsel and the safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
Initiate corrective actions to audit deficiencies.
MANUFACTURING:
Ensure order fulfillment, product traceability, and product quality measures are being met daily.
Will be responsible for the training of personnel on the proper use of equipment.
Participate in operational problem resolution.
Prepare an annual budget and schedule expenditures.
Ensure preventive/predictive maintenance systems is routinely used to plan/schedule equipment and facility maintenance.
Track vendor pricing and service levels.
Develop, implement, enforce, and evaluate policies and procedures; follow SOPs for all manufacturing operations (receiving product, equipment utilization, production, inventory management, or shipping).
Meet or exceed labor budget KPI's such as labor cost, per pound, bags per minute, etc.
Review and approve all operational invoices and ensure they are submitted for payment.
Serve as the primary point of contact when there are customer issues related to equipment quality, customerservice, or accidents on-site.
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Minimize shrinkage of product and maximize yield
WORKFORCE MANAGEMENT:
Recruit, select, train, assign, schedule, coach, counsel, and discipline direct reports.
Communicate job expectations; communicate effectively at staff meetings, conduct employee reviews, etc.
Manage staff levels, wages, hours, contract labor to revenues.
DIRECT AND INDIRECT REPORTS:
Direct Reports: Operations Manager, Production Manager, Maintenance Manager
Indirect Reports: Shipping, Transportation, Quality Control, Human Resources, & Purchasing
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Required to stand for long periods.
Frequent pushing, pulling, walking, kneeling, and reaching.
Constant use of hands and firm grasping.
Occasionally to frequently carrying or lifting products of 5 pounds to 50 pounds.
Constant exposure to temperatures of 36-45 degrees or below.
Exposure to chemical components such as chlorine, etc.
Works overtime as required; flexibility with schedule is required: Hours, Weekends and Holidays
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Business Administration, Agriculture, Food Science, or a related field. A Master's degree is a plus.
A minimum of 7-10 years of experience in a leadership role within the fresh produce or food manufacturing industry.
Proven experience as a Plant Manager or in a similar leadership role.
Strong understanding of manufacturing processes, quality control, and supply chain management.
Excellent leadership, communication, and interpersonal skills.
Proficient in financial management and budgeting.
Knowledge of health and safety regulations and compliance requirements.
COMPANY BENEFITS/PERKS
401(k)
Health, Dental, Vision Insurance and more
Paid Time Off (PTO)
Due to the nature of the position, the Plant Manager will be required to sign a binding non-disclosure and confidentiality agreement.
The company reserves the right to alter, amend or contract these duties and responsibilities as needed.
$66k-105k yearly est. 1d ago
Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor
Norwegian Cruise Line Holdings Ltd. 4.5
Customer service manager job in Miami, FL
Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists.
DUTIES & RESPONSIBILITIES
Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.
EXPERIENCE
Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus.
COMPETENCIES/SKILLS
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
The Transaction Advisory Services ("TAS") practice is seeking an experienced Manager to join a collaborative, and growing Healthcare TAS Team that specializes in providing fully integrated transaction services. You will work as an individual contributor as well as part of a team to facilitate/lead buy-side and sell- side Financial Due Diligence engagements.
Key Responsibilities:
Lead healthcare buy-side and sell-side financial due diligence and financial analysis helping to identify key risks and potential deal breakers, assess the strengths and weaknesses of the target /client against industry benchmarks, and aid in the evaluation of the potential transaction in the context of their clients' investment / divestiture strategy.
Analyze revenue cycle performance, payer mix, reimbursement trends, provider productivity, and key operational drivers impacting transaction value.
Manage multiple transaction engagement teams, ensuring high-quality deliverables, clear communication, and adherence to deadlines.
Prepare or oversee the preparation of detailed Key Findings Reports, Databooks, and financial presentations that summarize findings, proposed adjustments, and deal considerations.
Mentor and develop staff through training, performance feedback, and "on-the-job" engagement coaching.
Stay current on healthcare market and regulatory trends, and accounting standards impacting transaction activity.
Lead meetings and conference calls with client and target company management and serve as a secondary point of contact for client personnel with respect to day-to-day execution matters.
Work closely with clients, investment banks, PE investors, attorneys and other key stakeholders.
Work in collaboration with other EisnerAmper Health Care Industry service teams that provide outsourced finance, strategic advisory, audit, tax, and other advisory services to health care payors and providers
Participate in building and maintaining client relationships and other business development opportunities within the healthcare ecosystem, including but not limited to authoring Thought Leadership articles, attending transaction-focused business conferences, and being an active contributor to priority client relationship teams.
Basic Qualifications:
6+ years of healthcare audit and/or financial due diligence experience at a major accounting firm with 2+ years of supervisory experience.
Experience in providing audit or consulting services to healthcare investors, providers and payors.
Bachelor's or Master's degree in Accounting or Business Administration
Preferred Qualifications:
Certified Public Accountant (CPA) or in the process of successfully completing CPA certification
Strong technical knowledge of US GAAP (revenue recognition under ASC 606, leases under ASC 842, accounting for business combinations and accrual basis of accounting)
High proficiency in Excel and PowerPoint
Knowledge in Power BI and/or similar financial modeling analytical tools
Excellent interpersonal and team building skills
Proficient written and oral communication skills
Strong project management skills and ability to multi-task on several simultaneous transactions
Strong organizational skills
Flexibility to work as both a team member and as an individual contributor
Ability to thrive and be effective in fast-paced settings
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state or local law.
About our Transaction Advisory Services Team:
The TAS Practice assists financial and strategic investors and lenders in connection with evaluating complex acquisition and divestiture transactions. Our professionals have decades of experience advising clients in every aspect of the transaction, from pre-LOI stage through closing. We are looking for professionals in selected geographic and functional markets to add to the continued growth and expansion of our TAS practice.
Our "startup mentality," backed by the institutional knowledge and established reputation of the firm, enables us to be flexible and always evaluate what can take our team and clients to the next level. Whether it's a new internal process, digital platform, or service offering, we believe that innovative ideas come from all levels and every employee should have the opportunity to make an impact on the business, our clients, and their careers.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions, PE firms, start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email:
#LI- Remote
#LI- Hybrid
#LI- LH1
Preferred Location:Dallas
For NYC and California, the expected salary range for this position is between
85000
and
150000
The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
$70k-92k yearly est. 2d ago
General Manager
Major Food Brand 3.4
Customer service manager job in Miami, FL
ZZ's Sushi Bar 151 NE 41 Street Suite 117 Miami, FL 33137, USA
Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand!
The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L
Responsibilities:
Constant Improvement of FOH operations
Store-level recruitment
Manage Inventory
Manage Employee Schedules
Enforcing all standards of service
Qualifications :
5+ years of progressive hospitality experience required
Strong food and beverage knowledge
Outstanding Service Skills
Know how to be serious and passionate about your work while having fun.
Incredible Work Ethic
Self Motivated
Experience managing large scale restaurants a plus
Knowledge of the Boston restaurant industry a plus
Benefits:
We offer competitive salary, medical/dental/vision insurance, Referral Rewards program, a generous dining program, and progressive paid time off.
We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$43k-81k yearly est. 2d ago
General Manager
Marquis Association Management
Customer service manager job in Miami, FL
Full Time Onsite General Manager for Luxury Residential in the Downtown Miami area. Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
Commitment and Longevity
Luxury Hotel Experience
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update the preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager
Strong working knowledge of customerservice principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
$43k-79k yearly est. 15h ago
Wellness Retail GM: Lead Growth & Team Excellence
Restore Hyper Wellness
Customer service manager job in Fort Lauderdale, FL
A leading wellness brand is seeking a General Manager in Fort Lauderdale to drive business development and sales. The successful candidate will lead a team, manage operations, and ensure high customer satisfaction. Candidates must have an undergraduate degree and experience in management. Join this dynamic environment focused on health and wellness, where you can help others feel better and lead healthier lives while enjoying flexible schedules and competitive pay.
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$43k-78k yearly est. 4d ago
Executive General Manager
CinÉPolis USA
Customer service manager job in Miami, FL
Executive General Manager page is loaded## Executive General Managerlocations: Miami, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102782# **CINÉPOLIS CAREERS**Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide. **AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!** Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!# ******DEPARTMENT:** FIELD**LOCATION:** FIELD**REPORTS TO:** REGIONAL MANAGER# **JOB DUTIES*** Reviews weekly/monthly P&L statements, works with management teams and develops action plans to grow revenue and control expenses that meet or exceed annual budgets. Develops and implements creative strategies to increase revenue.* Effectively manages the operations of multiple locations. Schedules, plans, and organizes work and communicates goals. Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues.* Conducts weekly (or as-needed) meetings with management teams to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.* Hires and supports theater management for all assigned locations and ensures that all locations are trained in guest service, food & beverage operations, film schedule, and relevant Company operating procedures and standards.* Manages direct reports to accomplish performance goals. Provides direct reports developmental coaching and guidance for long-term career growth. Trains and conducts planning sessions and performance reviews with direct reports and disciplines when necessary.* Provides mentorship and training to provide consistent and superior food & beverage experience. Ensures all alcoholic beverage servers are properly trained and that the theater complies with local alcohol regulations.* Addresses employee relations issues by collaborating with the appropriate operations and human resources staff. Maintains an open-door policy and facilitates proper communication.* Ensures compliance with all applicable occupational, health, and safety regulations and laws. Creates a safe environment and assures the Company's safety policies are followed.* Ability to work varying shifts, weekends, and holidays, as well as extended workdays to support business needs.* Other duties may be assigned.# **EDUCATION AND/OR EXPERIENCE*** Minimum of 1-year experience in a theater management role as General Manager.* Supporting and maintaining high success within their theater's operations.* Bachelor's degree in Hospitality, Management, or related field or equivalent and a minimum of five years of general progressive management experience with staff supervision required. Relevant experience or equivalent combination of education and experience is also acceptable.* ServSafe, Food handling, and Alcohol certification required# **WORKING CONDITIONS/PHYSICAL DEMANDS**The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is usually moderate.*Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.****Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.***\*\*Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
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$43k-79k yearly est. 3d ago
GENERAL MANAGER
Bodega Taqueria
Customer service manager job in Miami, FL
Job Details
As Bodega Taqueria y Tequila continues to expand its footprint in South Florida, we are looking for an experienced General Manager to join our team in Downtown Miami! Come join a growing brand and an incredible team!
Offering traditional Mexican favorites as well as unconventional and innovative interpretations, Bodega specializes in tacos and tequila in a dynamic, eclectic “puebla” inspired setting. Disguised behind a meat locker door, the no-name speakeasy behind Bodega comes alive at night, serving up Miami's best tequila and cocktails in an environment that brings the fabric of the community together - artists and musicians, locals and travelers alike - for late night conversation, performances and fun.
As a General Manager of Bodega Taqueria y Tequila, you will oversee the function of the Quick Service Restaurant and Speakeasy lounge to ensure excellent customerservice and maximize revenue and profits.
ESSENTIAL FUNCTIONS
Work with the shift supervisors concerning food and beverage quality, service, cleanliness, merchandizing and promotions.
Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.
Interact positively with customers promoting restaurant facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the restaurant such as receptions. Maintain communication with all employees to ensure customerservice needs are met. Develop, implement, and change menu items on an as-needed basis.
Move throughout restaurant, lounge and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
Clearly describe, assign and delegate responsibility and authority for the operation of restaurant.
Develop, implement, and monitor schedules for the operation of restaurant and lounge to achieve a profitable result.
Maintain profitability of restaurant to support overall operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures. Review, prepare and update forecasts as needed.
Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence.
Lead training and development of staff in order to provide most positive customerservice and employee well being. Oversee divisional matters as they relate to federal, state and local employment and civil rights laws.
QUALIFICATION STANDARDS Experience
Minimum of 3 years of kitchen management experience or 1 year General Manager experience in a food & beverage outlet. Quick Service Restaurant (QSR) experience strongly preferred.
Location: Miami Beach, FL
Training Requirements
This position is for a new restaurant opening end of Spring - beginning of Summer in 2024. The ideal candidate must be able to train in our other locations such as our properties in Aventura, Miami Beach, and South Miami-Dade. Travel benefits will be provided during the training period.
Perks of the job:
Competitive, market-driven compensation; based on experience
Comprehensive healthcare benefits available
401(k) Plan
(6) Recognized holidays with inclusive religious observance flexibility
Generous PTO policy
Extensive discount offerings at all Bodega Taqueria y Tequila properties
Mental and physical wellness programs for all team members
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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$43k-79k yearly est. 4d ago
Hospitality General Manager - Guest Experience Leader
Little Hen
Customer service manager job in Miami, FL
A high-volume brunch restaurant in Miami is seeking an experienced General Manager to oversee operations. The role involves leading a dynamic team, ensuring an exceptional guest experience, and managing financial performance. Ideal candidates will have strong leadership skills and experience with restaurant management tools. This position offers an opportunity to create memorable dining experiences while driving the restaurant's success.
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$43k-79k yearly est. 3d ago
Studio General Manager, Growth & People Leader
Jetset Pilates
Customer service manager job in Miami, FL
A leading fitness studio in Miami is seeking a passionate General Manager to lead their team and ensure exceptional customerservice. The role involves managing all aspects of studio performance, overseeing daily operations, and driving local marketing initiatives. Ideal candidates will have strong leadership skills, experience in people management, and a commitment to fostering community relationships. This role promises a rewarding opportunity to grow within a vibrant fitness environment.
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$43k-79k yearly est. 1d ago
General Manager (Non-Amazon Growth)
Concepta LLC
Customer service manager job in Miami, FL
About Us:
Concepta is a fast-growing, nine-figure DTC company with a portfolio of leading cosmetics and supplements brands. We have a strong presence in influencer marketing, performance marketing, and Amazon sales, with a primary focus on the U.S. market. By combining science-driven product development with an agile, data-led approach, we deliver innovative products that customers love.
Mission: Build our new DTC division (Meta/TikTok) from $0 → $200M+ in 3-4 years. Own the P&L. Own the team. Own the execution.
Do you check these boxes?
You've built a DTC nutrition business from scratch and scaled it past $50M+ in revenue.
You've had full P&L ownership. Not just marketing, but the entire business unit.
You can prove performance wins on Meta and TikTok (CAC, LTV, Payback Period, backed by data, not just strategy talk).
You've hired A-players and had the courage to let go of non-performers quickly.
You thrive in chaos and know how to bring order, systems, and scale.
You treat the business like it's your own, with full autonomy and full accountability.
You understand American consumer culture deeply enough to build a billion-dollar nutrition brand.
What You'll Get:
A $100M+ profitable foundation (Amazon dominance) to build on. Not a cold start.
The mandate to create a $200M+ business unit and drive nutrition brand toward a $1B+ valuation.
Direct partnership with the Founder (Visionary/Chairman). Full trust and autonomy.
$300K-$350K base salary + meaningful equity (we want a partner, not an employee).
Long-term relocation to Miami (flexible at the start).
First 12 Months:
Audit current assets and launch the first Meta/TikTok campaigns.
Hire 2-3 key team members.
Hit $2M+ monthly revenue with break-even unit economics.
This is not a role for “managers.” This is for a Growth Architect ready to build a billion-dollar business.
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$43k-79k yearly est. 5d ago
General Manager - Polymershapes
Plastics Family Americas
Customer service manager job in Miami, FL
General Manager
About the role
As a General Manager at Polymershapes, you will operate with an entrepreneurial mindset to develop and execute both the vision and the strategy for your business. Empowered by our decentralized model, you will be provided opportunities to stretch your sales and leadership skills. The General Manager is responsible for the entire strategic business plan, sales goals, financial decisions, inventory management, warehouse operations, personnel management, and more.
Our motto is: Simple, easy, basic, fast, agile, profitable. Are you a well‑rounded business leader who has a passion for developing people, driving a team toward success, and cultivating life changing profit share for you and your team?
What you'll do
Drive the sales growth, operations, and financial performance of a multi‑million‑dollar business by developing & executing a growth‑oriented sales plan focused on servicing our diverse markets
Manage full P&L and local forecasting responsibility
Partner with key suppliers in assigned geography to optimize the relationship and supply chain
Establish team sales goals and objectives, measure performance, provide feedback, and develop talent
Establish pricing strategy and local stock management strategies to meet market needs and grow the business
Operate with an entrepreneurial mindset & demonstrate excellent visionary leadership
Promote an empowered local culture that attracts and retains top talent
Perform other duties as assigned
We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!
What you'll need
Bachelor's degree preferred
Advanced inside and outside sales experience; minimum 5 years
Proven ability to lead & manage a sales force
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$43k-79k yearly est. 3d ago
General Manager
Hotelmc
Customer service manager job in Miami, FL
Exciting Opportunity: Hotel General Manager at WoodSpring Suites in Miami, FL!
About the Role:
Hotel Management & Consulting is seeking an experienced, dynamic, hands‑on leader with a passion for hospitality. If you are adaptable, energetic, and goal‑driven with a proven track record in hotel management, we want to hear from you!
Benefits:
Salary: Dependent on experience, $65,000 - $75,000.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full‑time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work‑related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
Leadership & Team Building: Recruit, train, and motivate a dedicated team of 6-12 staff members. Provide hands‑on support and guidance to ensure the team achieves outstanding results.
Exceptional Guest Services: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Manage and address guest reviews to maintain review standards.
Operational Excellence: Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L's to facilitate successful hotel operations.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in‑house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Preferred Qualifications:
Valid Driver's License.
1+ years of experience as a Hotel General Manager.
Excellent organizational, time management, and problem‑solving abilities.
Effective oral and written communication skills.
Proactive and aggressive in solving problems.
Strong leadership and team development skills.
Excellent verbal and written communication skills.
Physical Requirements:
Perform tasks involving kneeling, squatting, sitting, standing, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Equal Employment Opportunity Statement:
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.
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How much does a customer service manager earn in Deerfield Beach, FL?
The average customer service manager in Deerfield Beach, FL earns between $25,000 and $79,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Deerfield Beach, FL
$44,000
What are the biggest employers of Customer Service Managers in Deerfield Beach, FL?
The biggest employers of Customer Service Managers in Deerfield Beach, FL are: