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  • Customer Operations Manager

    Integrated Control Technology 4.3company rating

    Customer service manager job in Denver, CO

    We're Hiring: Customer Operations Manager | Denver, CO We're looking for a dynamic Customer Operations Manager to lead our Customer Operations and Warehouse teams in Denver. In this high‑impact role, you'll drive operational excellence, elevate the customer experience, and champion continuous improvement across our fulfilment and warehouse operations. If you thrive in fast‑paced environments, love applying Lean thinking, and are passionate about delivering On Time, In Full (OTIF) for customers, this is an exciting opportunity to make your mark. You'll work closely with our VP of Customer Operations and collaborate with global peers to align US operations with global standards-while continuously lifting local performance and customer outcomes. This is a hands‑on leadership role where your decisions and leadership will directly shape team culture and operational success. What You'll Lead & Influence: Customer Operations & Warehouse teams Lean leadership & continuous improvement initiatives Returns & RMA management according to global ICT standards Accounts receivable & financial accuracy Global alignment & Process Standardization Cross-functional & customer collaboration Leadership & people development Systems & data driven performance: Leverage SAP S/4HANA expertise to ensure accurate transaction processing inventory visibility and operational reporting Analyze performance data and system metrics, utilizing operational insights that drive service excellence to ICT customers Governance & Health and Safety initiatives What we're looking for: Our ideal candidate is an experienced people leader who preferably has a strong background in customer operations, warehouse, or fulfilment environments, and brings deep working knowledge of SAP S/4HANA across inventory, order management, and reporting. You're a hands‑on leader who prefers being on the floor rather than behind a desk, and you're committed to building high‑performing teams through clear communication and high emotional intelligence. You thrive on continuous improvement, applying Lean, 5S, and data‑driven decision‑making to lift performance and deliver exceptional outcomes. Analytical, confident, and energized by operational excellence, you bring both the mindset and the skill set to drive meaningful change. If you're ready to build high‑performing teams and deliver world‑class operational outcomes, we'd love to hear from you!!
    $92k-121k yearly est. 2d ago
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  • Customer Care Manager - In Office

    Trentini Agencies

    Customer service manager job in Thornton, CO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
  • Responsible Gaming Deputy Manager

    Bet365

    Customer service manager job in Denver, CO

    At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description The Responsible Gambling department is dedicated to promoting responsible gambling practices, protecting vulnerable individuals, monitoring and mitigating risk, and ensuring compliance with regulations. In this role, you will oversee daily operations, acting as a key point of contact for escalating complex player welfare issues. You will work closely with the Responsible Gaming Manager to oversee our comprehensive responsible gambling strategy, ensuring departmental policies align with regulations and promoting a culture of awareness and support for our customers. Your insights and knowledge of Responsible Gaming will be vital in driving continuous improvement of our tools and processes, ensuring we remain at the forefront of player protection in the evolving US market. The role involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar. The salary range for this role is $80,000 - $90,000 annually. Qualifications Strong understanding of compliance, risk management, and regulatory requirements related to Responsible Gaming in the US. Proven ability to lead and develop teams, with a focus on coaching and mentoring. Excellent time management and organizational skills, with the ability to meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills to assess risks and propose effective solutions. Exceptional communication and interpersonal skills, with the ability to motivate and influence team members. Proven experience in de-escalation techniques and effectively managing situations involving vulnerability and risk. Additional Information Managing, coaching, and developing a team of supervisors to maximize their potential and performance in delivering customer-focused services. Overseeing daily operations of the Responsible Gaming Support department, ensuring exceptional customer service and compliance with standards. Ensuring departmental policies align with US Responsible Gaming policies and compliance standards, and monitoring risks related to responsible gambling and implementing mitigation strategies. Utilizing de-escalation techniques to effectively manage situations involving vulnerable customers, ensuring their safety and well-being while providing support. Proposing and implementing innovative ideas to enhance processes in the Responsible Gaming Support department, focusing on improving customer interactions. Working closely with the Responsible Gaming Support Manager to achieve departmental goals and objectives, ensuring a seamless customer experience. Staying updated on the latest Responsible Gaming policies and regulatory requirements and sharing this knowledge with your team to enhance customer service. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $80k-90k yearly 3d ago
  • General Manager (Residential)

    Medium 4.0company rating

    Customer service manager job in Denver, CO

    ABOUT CIM GROUP CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE The General Manager (Residential) has primary responsibility for overall day to day management and lease up of the properties and for supervisory oversight of the property management staff at the properties within a defined geographic location. Responsibilities include directing on site staff, contracted services and vendors to maintain a first class appearance of the property(s), setting monthly goals to integrate leasing, property management, building maintenance and lease administration functions across the properties. Additionally, will be expected to adhere to the properties' approved budgets with an emphasis on timely rent collection, meeting monthly leasing goals, receivable management, legal evictions and vendor supervision. ESSENTIAL FUNCTIONS Create a monthly framework for the Property Manager(s) to ensure timely completion of property operations tasks - apartment turns and renovations, financial reporting, associate review and training, preventive maintenance. Confirm apartment pricing levels are consistent with current market conditions. Use Yieldstar/LRO or other pricing methodology to set pricing which meets investment requirements and drives consistent leasing activity. Keeps abreast of new development or redevelopments within the market and be able to discuss how they will impact CIM's residential properties. Builds relationships with local trade organizations to gain more market information. Approves all recommended concessions based on current market conditions. Seeks Owner approval at the beginning of each calendar year on a pricing matrix (“Unit Pricing Matrix”) for each unit including renewals and ensures the Leasing Associate updates this matrix on a weekly/monthly basis (as required) to maximize market rent and occupancy. Works closely with the Property Manager(s) to set renewal rates. Sets the retention expectation per month and supports the Property Manager(s) efforts to achieve the goal. Works with Property Manager(s) to develop the annual Business Plan including traffic and occupancy goals. Revenue goals and Expense parameters. Ensures all residential leases are executed in accordance with CIM Group stated policies and procedures (within 2 business days). Verify on a monthly basis the accuracy of the properties' (a) rent roll, (b) occupancy status, (c) lease charges, (d) leases match actual resident's name and (e) term. Tracks actual collection of rent to ensure timely payment and to avoid excessive delinquent rent balances so that we are not more than 30 days behind on residential lease unless we are seeking an eviction. Where applicable - ensures commercial lease terms are correct before leases are executed and accept no changes to the CIM Group lease form without corporate approval. Ensures all building operating systems such as elevators, boilers, central plant cooling systems are (as required) placed on corporate approved preventive maintenance agreement. Works closely with the Regional 1st VP/VP, Property Management to create a monthly preventive maintenance calendar with the goal to use the onsite maintenance technicians to maintain or complete some of the preventive maintenance work. Monitors and controls the properties' expenditures in accordance with approved budgets and be able to provide recommendations for deferring or capitalizing work as required. Seek to control operating expenses by enforcing scope of work, cap pricing increases, seeking group or regional bids and timely payment. Inspects the properties at a minimum of once a month to ensure the overall appearance, exterior lighting condition, cleanliness and maintenance of the property's common areas with your vendors and provide Corporate a monthly inspection report. Provides annual budgeting and expense management along with monthly variance analysis and work closely with Regional VP/1st VP, Property Management to achieve all targeted leasing objectives, operating expense controls and year end NOI for each property. Where necessary, provides operating expense and/or market rent analysis for new developments or acquisitions as required using comparable properties unit pricing for admin, RM, janitorial, contracted services, utilities, bad debt, marketing expenses and payroll. Establishes and maintains standardized management practices for (i) emergencies, (ii) evictions, (iii) energy management, and (iv) tenant issues or complaints in accordance with stated CIM Group polices or as directed by corporate. Adheres to regional rent control (if applicable) or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues. NON ESSENTIAL FUNCTIONS Must be comfortable meeting with residents, vendors and corporate staff. Team player who is committed to getting the job done might have to work on weekends (as required). Must be detailed oriented, ability to multi-task and very organized. SUPERVISORY RESPONSIBILITIES Supervises all on site staff including administrative support employee(s), engineers, security, parking attendants and other vendors. Plan, organize, and manage employee focused activities including but not limited to: · Compliance with all applicable employment laws as well as CIM Group employment policies and procedures. · Facilitate employee development and training opportunities that promote maximum productivity and position the employee for increased responsibilities and job growth. · Provide at a minimum twice a year performance feedback/counseling along with as required appropriate on site job training and be able to address job performance fails to measure up to standard. Has supervisory oversight of the Properties Managers at other locations within a specific geographic area (as necessary). EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's Degree preferred. Knowledgeable of general accounting practices as it relates to accrual based accounting for creating an income statement to include reserving for bad debt. Prior experience working in a high-volume, multi-building residential property manager capacity. Proven ability if the position encompasses more than one property to manage multiple residential assets equal to or greater than the unit count for this position. Experience using Yardi, Entrata, Nexus, revenue management systems for residential property management. Must possess a valid state-issued driver's license. Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment. KNOWLEDGE, SKILLS AND ABILITIES COMMUNICATION SKILL REQUIREMENTS: Excellent communication skills, both written and verbal. Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents. Ability to write correspondence and/or reports accurately in a concise and detail manner. Ability to effectively present information to tenants, vendors, contractors and other employees of the organization. Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents. Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community. •MATHEMATICAL SKILL REQUIREMENTS: Ability to add, subtract, multiply and divide. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Can calculate monthly and year to date financial variances. REASONING SKILL REQUIREMENTS: Ability to apply common-sense understanding to carry out instructions. Possess strong analytical capabilities. Ability to solve practical problems. Ability to define problems, collect data, establish facts and draw valid conclusions. TECHNICAL SKILL REQUIREMENTS: MS Office including Excel, Word, PowerPoint, Outlook. Familiar with Nexus Payables or similar software application. Familiar with Yardi or similar software application. WHAT CIM OFFERS A variety of Medical, dental, and vision benefit plans Health Savings Account with a generous employer contribution Company paid life and disability insurance 401(k) savings plan, with company match Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program, including monthly and quarterly prizes And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. At CIM, base pay is one part of the total compensation package. This role is eligible for bonus pay in addition to base salary. The anticipated base salary range for the position in Denver, CO is $105,000 - $145,000. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-ML1 #J-18808-Ljbffr
    $105k-145k yearly 2d ago
  • Partner Manager (US, CO, DE)

    Story Terrace Inc. 4.0company rating

    Customer service manager job in Denver, CO

    Partner Manager Comp: $100,000 base + Variable About Threecolts Threecolts is the leading software suite for online & offline consumer brands (Amazon, Walmart, Target, Shopify, eBay, etc.). We've built a powerful ecosystem of software solutions to help businesses grow smarter - from revenue recovery and retail finance, to multichannel operations and pricing optimization. With over 500 employees globally and strong backing, we're scaling fast across new markets and new partner channels. About the Role We're looking for a Partner Manager to support and expand our US/EU agency ecosystem. You'll manage a portfolio of current agency partners, while sourcing and activating new strategic partners that drive revenue and pipeline growth. This role is a blend of hunting and farming - ideal for someone who thrives on building deep agency relationships, knows the Amazon, Walmart, Shopify, TikTok Shop, media agencies, and/or the brick & mortar retail landscape inside out, and can create win-win outcomes between Threecolts and our partners. What You'll Do Own and grow relationships with a portfolio of agency partners Identify and onboard new high-potential agencies, with a focus on revenue-driving partnerships Lead partner enablement and product training - get agencies confident, certified, and excited to refer Collaborate with Sales, and CS teams to align on joint campaigns and co-sell strategies Track and report on partner-sourced pipeline, conversion, and partner satisfaction Drive partner check-ins, virtual roadshows, and build repeatable playbooks Coordinate with internal teams on 1P vendors and 3P seller referrals (especially for Amazon & Walmart) What We're Looking For 7+ years in partnerships, channel, or agency-facing roles in e-commerce, SaaS, or marketplaces Deep understanding of the Amazon, Walmart, and DTC ecosystem Track record of sourcing new partners and turning them into consistent pipeline contributors Proven experience in both hunting (sourcing new partners) and farming (driving revenue through existing partners) Strong communicator, builder, and relationship manager Self-starter mindset with a strong ownership mentality; comfortable working autonomously Comfortable in fast-moving, self-directed roles - this role reports directly into the US partnerships lead Strong commercial and data-driven instincts Clear and confident communicator who can build trust with internal and external stakeholders Success Metrics Number of new opportunities sourced via partners ACV from partner-referred deals Partner engagement and retention (check-ins, training completed, NPS) #J-18808-Ljbffr
    $100k yearly 6d ago
  • Store Manager

    Wickham Tractor Co

    Customer service manager job in Greeley, CO

    Store Manager - Drive Success for YOUR Store Wickham Tractor Company is seeking a fast-paced, high-performing individual to drive success at our Greeley store location! As a Store Manager, you will be responsible for driving sales growth across our whole goods, service, and parts departments. You will ensure that every customer interaction demonstrates our commitment to excellence. You will leverage your strong leadership expertise to build great teams and deliver extraordinary customer experiences. You will be a fierce defender of our company values and serve as the guiding force that everyone in the store looks up to and follows. In this pivotal role, you will THRIVE on the challenge of overseeing the entire operations of YOUR store, promoting employee engagement and company culture, and being passionate about achieving your store goals and outperforming your peers. You will actively engage in cultivating long-lasting customer relationships, serving as the local dealership representative. You will be responsible for streamlining store operations, while ensuring that store employees and departments work together seamlessly to drive store performance. Wickham Tractor Co. is a fourth-generation, family-owned dealership group specializing in Agriculture, Powersports, Light Industrial, and Lifestyle Equipment. With five locations across Northeast Colorado, we are proud to be a values-driven, forward-thinking company dedicated to serving both our customers and our employees. At WTC, you're not just joining a company, you're becoming part of a family. As the Greeley Store Manager, your key responsibilities will include: Champion and exemplify a relentless commitment to outstanding customer service Drive profitability and growth through strong P&L management Drive CSI improvements, expand market share, and achieve established performance targets Lead a positive and ethical work environment that attracts, motivates, and contributes to retaining high-performing employees Ensure a safe working environment, actively supporting and leading all safety initiatives Update Senior Executives on business performance Do you see yourself as a high performer ready to join the right team and ignite your potential? Does the idea of jumping in to take control, solve problems, and deliver on your commitments excite you? If so, then you may have just found your new home. If you're looking for comfort and stability, or if your mindset is “I'll do anything as long as you teach me,” there's nothing wrong with that-but we're not the right fit for this role. However, if you wake up every morning fueled by energy, passion, and a relentless drive to solve problems, lead teams, and deliver on commitments, we need to talk! To be considered for this excellent opportunity and complete the application process, we ask that you copy and paste the following link to your web browser to complete a very short questionnaire. ************************************************** Qualifications: Preferred degree in Business Administration or related field Minimum 4 years management experience required Previous dealership management highly preferred Relevant agriculture experience highly preferred Previous sales, service experience highly preferred Excellent communication and interpersonal abilities An analytical mind with good organizational skills Outstanding leadership skills and ability to drive accountability Customer Service oriented Broad knowledge of business departments and their functions Budget management experience Strong time management skills Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Employee Benefits: (Benefit conditions - the waiting period applies) Competitive base compensation Eligible for performance-based incentive compensation Insurance benefits (medical, dental and vision) Health Savings Account “HSA” with company contribution Flexible Savings Account “FSA” Life Insurance, company paid Long Term Disability Insurance, company paid Employee Assistance Program (paid counseling, legal advice, etc.) 401(k) Retirement Savings Plan with company match Christmas Club with company match and monthly compound interest Paid Holidays Paid Time Off Professional enhanced product knowledge and training Employee Discount at Wickham Tractor Co. (tractors, UTV's retail store, and rental). Work Location: In-person at the dealership, with travel to customer locations. Direct Reports: Yes Compensation Package: $95,000 to $120,000. Base annual compensation based on experience, qualifications, and location. Substantial performance-based incentive Note: This description is not an exhaustive list of role responsibilities, skills, and standards required. Other duties, skills, and criteria may be added. Management reserves the right to add or change the job requirements at any time. Wickham Tractor Co. is an Equal Opportunity Employer that is committed to hiring qualified candidates. In accordance with Wickham Tractor Co.'s policies, this position does require the successful candidate to undergo a motor vehicle insurability and background screening. We appreciate and honor those who have served and encourage Veterans to apply.
    $95k-120k yearly 3d ago
  • General Manager

    Lime 4.3company rating

    Customer service manager job in Denver, CO

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. What You'll Do Own and manage the P&L, team, and strategic direction for a large and complex market or region Be the operational expert for your region, champion operational excellence, own end-to-end operational improvements, advising teams and influencing innovation across the company Apply your deep understanding of the business mechanics to manage revenue and cost line items to target and conduct regular analysis on your region identifying trends and implementing recommendations to grow and optimize Act as the face of Lime to the region and partner with the Government Relations team to develop policy and strategy for the region Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance management Manage cross-functional strategies with a global impact and partner cross-functionally to drive product and operational excellence organization-wide Spearhead safety initiatives for our staff, riders and vehicles to ensure safety remains the #1 priority Create a positive, inclusive, and safe workplace where people genuinely want to work About You 7+ years of experience as a highly cross-functional visionary manager within operations, management consultancy, financial, business analysis, or equivalent role Demonstrated background in driving operational excellence Experienced in owning a P&L Advanced understanding of metrics and KPIs and the levers to pull to drive results Advanced knowledge of how warehouse operations work 5+ years of experience managing a team of professional staff for a large and complex market or region You love building top-tier teams and have a demonstrated background in developing and motivating your team to perform at their best Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports Advanced Excel or Google Sheets skills required and knowledge of SQL a major plus Comfortable in identifying and resolving complex issues, exercising good judgment in drawing conclusions, while navigating ambiguous environments Relentlessly curious, always wanting to dig deeper and understand why, particularly to understand what our customers need Excellent communicator with the ability to flex your communication style to internal stakeholders (C-team or your own team) and external stakeholders such as local government Detail oriented with a focus on process improvement, self-motivated and energetic, with the drive and ability to learn new skills and grow with the role If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page. Lime is an Equal Opportunity Employer, and we're dedicated to hiring and developing a globally diverse team. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. Compensation Range: $107K - $148K #J-18808-Ljbffr
    $44k-74k yearly est. 5d ago
  • General Manager - Boulder

    Knoll Inc. 4.9company rating

    Customer service manager job in Boulder, CO

    General Manager - Boulder page is loaded## General Manager - Boulderlocations: CO - Bouldertime type: Full timeposted on: Posted Todayjob requisition id: JR108099At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.DWR at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry. **What We Offer:*** Competitive base salary with commission on shipped items* Performance-based bonus plan* Medical, dental, and vision insurance* Self-Managed vacation, paid holidays, and parental leave* 401(k) with 4% company match* Commuter benefits up to \$150/month* Generous employee discounts* And more!Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)**About the Role:** Design Within Reach at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry. Our Studios serve as both a retail environment and as a community center for design, inviting constant interaction between the customer, our furniture, and our team. You will learn the story behind our iconic products from esteemed designers such as Charles and Ray Eames and Jens Risom as well as leading manufacturers like Herman Miller and Knoll. Our General Managers are responsible for all leadership activities within the Studio. You will report to a Regional Manager.**What you'll do:** You'll have opportunities to: * Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training.* Manage the full-life cycle of talent acquisition including partnering with Human Resources for performance management related situations.* Ensure the Studio procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards in order to maximize profit and manage expense control goals.* Lead team on creating floorplans, design presentations, weekly trade, and home visits* Build positive working relationships with the Studio team, work with the Regional Manager and share business insights, best practices, and develop strategies to grow the business.This might be you if you have the following:* Retail management experience preferred* Demonstrated design skills and a passion for the design profession.* Financial literacy, business acumen and ability to manage budgetary responsibilities.* Proficiency with MS Office software, web navigation and 3-D rendering programs.* Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.Compensation range for this role is $65,000.00 - $75,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers\_********************. #J-18808-Ljbffr
    $65k-75k yearly 6d ago
  • General Manager - Laird Plastics

    Plastics Family Americas

    Customer service manager job in Denver, CO

    General Manager As a General Manager at Plastics Family Americas, you will operate with an entrepreneurial mindset to develop and execute both the vision and the strategy for your business. Empowered by our decentralized model, you will be provided opportunities to stretch your sales and leadership skills. The General Manager is responsible for the entire strategic business plan, sales goals, financial decisions, inventory management, warehouse operations, personnel management, and more. Our motto is: Simple, easy, basic, fast, agile, profitable. Are you a well-rounded business leader who has a passion for developing people, driving a team toward success, and cultivating life changing profit share for you and your team? What you'll do Drive the sales growth, operations, and financial performance of a multi-million-dollar business by developing & executing a growth-oriented sales plan focused on servicing our diverse markets Manage full P&L and local forecasting responsibility Partner with key suppliers in assigned geography to optimize the relationship and supply chain Establish team sales goals and objectives, measure performance, provide feedback, and develop talent Establish pricing strategy and local stock management strategies to meet market needs and grow the business Operate with an entrepreneurial mindset & demonstrate excellent visionary leadership Promote an empowered local culture that attracts and retains top talent We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need Bachelor\'s degree preferred Advanced inside and outside sales experience; minimum 5 years Knowledge of Fabrication Proven ability to lead & manage a sales force Knowledge of inventory management practices & processes Precise ability to analyze and interpret financial reports Demonstrated sales leadership practices & procedures Exceptional interpersonal and negotiation skills High level of honesty, integrity, and professionalism How Plastics Family Americas supports you About the Company: Plastics Family Americas is a federation of businesses who operate under 35+ brand names. Each Profit Center operates like their own small business, with the General Manager as the business leader making all local decisions. Our locations provide comprehensive supply chain coordination to the industry\'s leading manufacturers, distributing plastic sheets, rods, tubes, and films through our 215+ locations. We proudly service major industries in aerospace, signage & print graphics, transportation, manufacturing, semiconductor, marine, military & government, medical and more! Benefits We offer a competitive base salary, uncapped and lucrative Profit Sharing program, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement program available to all employees, paid maternity and paternity leave, opportunities for growth and career advancement, and best in class training and development programs. #J-18808-Ljbffr
    $46k-80k yearly est. 6d ago
  • Property GM: Drive NOI, Guest Experience & Growth

    Stockdale Capital

    Customer service manager job in Denver, CO

    A leading property management firm is looking for a General Manager in Denver, Colorado. This role involves strategic leadership, overseeing onsite operations, and enhancing asset value while ensuring a premier experience for customers and tenants. Candidates should have extensive experience in property management and a proven track record in financial acumen, operational management, and team leadership. The ideal applicant will also demonstrate strong communication skills and adaptability to changing environments. #J-18808-Ljbffr
    $46k-80k yearly est. 3d ago
  • General Manager

    Riser Fitness, LLC

    Customer service manager job in Denver, CO

    NOW HIRING:General Manager for Club Pilates, Denver, Colorado DENVER, CO STUDIO CURRENTLY HIRING. SEE FULL LIST OF STUDIOS IN OUR PORTFOLIO BELOW INCLUDING NEW STUDIOS OPENING IN THE AREA SOON. ABOUT OUR FIVE STAR RATED TEAM: Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system. With over 36 locations in AZ, CA, CO, OR, and WA, Riser Fitness, LLC is also one of the longest operating franchisees in the country with continued plans for further expansion. WE ARE GROWING: Club Pilates is an internationally recognized brand, committed to providing affordable and accessible Pilates to the community. With nearly 900 locations across the country and globally, Club Pilates provides millions of workouts a year to tens of thousands of members. GENERAL MANAGER HIGHLIGHTS: Reports to: District Manager and/or Director of Sales The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees. WE OFFER PREMIUM BENEFITS PLUS: Employee Status Health, dental, vision insurance Consistent Bonus Plan 401(k) benefits Paid Time Off Holiday pay Complimentary continuing education Professional Career Development Referral Bonus Travel Opportunities Nurturing and vibrant environment COMPENSATION RANGE : Pay is two-pronged, with a Base Salary + Monthly Commission. CORE RESPONSIBILITIES: Lead generation including Grass Roots Marketing and Networking Implement sales process to schedule prospects into Intro classes Membership sales Manage staff schedule Ensure that studio retail/products are stocked with accurate inventory counts Train and Supervise Sales Associates Hire/Manage instructors at the studio Proficiency in ClubReady, to include revenue reports, attendance reports, etc. Review instructor evaluations and assist in mentorship/disciplinary action as needed Independently make decisions related to high level customer service Collect out-standing dues Maintain cleanliness and organization of the Pilates Studio Enforce Club Pilates policies and procedures Ensure all forms, administrative supplies, and studio literature is stocked and visible Schedule and participate in networking/community events and studio promotions Strategically manage marketing campaigns to generate leads for the studio Any other duties as assigned The employee is expected to adhere to all company policies, including the policy of at will employment. OTHER STUDIOS IN OUR OWNERSHIP GROUP INCLUDE: If you have another preferred location, please let us know. Here is a full list of our locations: AZ: Oro Valley | Tucson Foothills | CA: Alton Square | Anaheim Hills | Daly City | Dana Point | Echo Park | Fremont | Laguna Niguel | Los Gatos | Los Olivos | Mission Viejo | Newport Beach | Torrance | WeHo | Yorba Linda CO: Briargate | Cherry Creek | Cherry Hills | Dublin | Ivywild | Sloan's Lake OR: Cedar Hills | Grant Park | Happy Valley | Hillsboro | Lake Oswego | Progress Ridge | SE Woodstock | Sherwood | West Hills | West Linn | Wilsonville | WA: Crown Hill | Mercer Island | Sammamish | DO PILATES. DO LIFE. APPLY TODAY FOR INTERVIEWS THIS WEEK. PREFERRED QUALIFICATIONS: 2+ years of retail/service sales or fitness sales experience. Confident in generating personal sales and training Sales Associates in sales Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to excel in a fast changing, diverse environment. Ability to recognize areas of improvement and make changes using good judgement. An affinity and passion for fitness. Solid writing and grammar skills. Highly organized, proficient in data management, ability to prioritize and meet deadlines. Professional, punctual, reliable and neat. Strong attention to detail and accuracy. Trustworthy and ability to handle confidential information. Ability to work harmoniously with co-workers, clients and the general public. Proficiency with computers and Studio software. #J-18808-Ljbffr
    $46k-80k yearly est. 5d ago
  • General Manager - Laird Plastics

    Plasticsfamilyamericas

    Customer service manager job in Denver, CO

    General Manager About the role: As a General Manager at Plastics Family Americas, you will operate with an entrepreneurial mindset to develop and execute both the vision and the strategy for your business. Empowered by our decentralized model, you will be provided opportunities to stretch your sales and leadership skills. The General Manager is responsible for the entire strategic business plan, sales goals, financial decisions, inventory management, warehouse operations, personnel management, and more. Our motto is: Simple, easy, basic, fast, agile, profitable. Are you a well-rounded business leader who has a passion for developing people, driving a team toward success, and cultivating life-changing profit share for you and your team? What you'll do: Drive the sales growth, operations, and financial performance of a multi-million-dollar business by developing & executing a growth-oriented sales plan focused on servicing our diverse markets Manage full P&L and local forecasting responsibility Partner with key suppliers in assigned geography to optimize the relationship and supply chain Establish team sales goals and objectives, measure performance, provide feedback, and develop talent Establish pricing strategy and local stock management strategies to meet market needs and grow the business Operate with an entrepreneurial mindset & demonstrate excellent visionary leadership Promote an empowered local culture that attracts and retains top talent We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: Bachelor's degree preferred Advanced inside and outside sales experience; minimum 5 years Knowledge of Fabrication Proven ability to lead & manage a sales force Knowledge of inventory management practices & processes Precise ability to analyze and interpret financial reports Demonstrated sales leadership practices & procedures Exceptional interpersonal and negotiation skills High level of honesty, integrity, and professionalism About the Company: Plastics Family Americas is a federation of businesses who operate under 35+ brand names. Each Profit Center operates like their own small business, with the General Manager as the business leader making all local decisions. Our locations provide comprehensive supply chain coordination to the industry's leading manufacturers, distributing plastic sheets, rods, tubes, and films through our 215+ locations. We proudly service major industries in aerospace, signage & print graphics, transportation, manufacturing, semiconductor, marine, military & government, medical and more! Benefits: We offer a competitive base salary, uncapped and lucrative Profit Sharing program, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement program available to all employees, paid maternity and paternity leave, opportunities for growth and career advancement, and best in class training and development programs. #J-18808-Ljbffr
    $46k-80k yearly est. 6d ago
  • Strategic General Manager: Growth & Finance

    EMP Trust HR Solutions

    Customer service manager job in Greenwood Village, CO

    A national destination management company is seeking a General Manager in Greenwood Village, Colorado. This role entails overseeing the office's financial performance, developing strategic plans for productivity, and enhancing organizational effectiveness. The ideal candidate will lead a team, promote a culture of excellence, and guide business development efforts. Competitive salary of $125,000 per year offered, with a work schedule that may include various hours to meet client needs. #J-18808-Ljbffr
    $125k yearly 5d ago
  • GENERAL MANAGER

    Mendocino Farms 4.1company rating

    Customer service manager job in Denver, CO

    Posted Tuesday, December 30, 2025 at 11:00 AM RESTAURANT GENERAL MANAGER - FULL TIME - ONSITE $71,000- $92,000K per year, based on experience We're not just selling sandwiches and salads. We're selling Happy! Mendocino Farms is looking for talented RESTAURANT GENERAL MANAGERS who can lead a team of happy, friendly foodies. Perks and Benefits 401(k) Match, and other ancillary benefits Vacation - Up to 2 weeks of vacation per year! Employee assistance program Bonus Program Parking & Transit Reimbursement Discounted tickets through Tickets at Work Pet Insurance Free and delicious Mendo Meals on every shift! Clear path for growth and development Competitive Pay All Mendo Managers are paid on a bi-weekly basis Schedule Full-Time Availability We are seeking individuals who can work a flexible schedule including nights, weekends, and holidays We're Looking for Managers that have the following 2+ years of high-volume restaurant or related hospitality management experience Strong coach - gives effective feedback, grows the team every day Organized - deadline-oriented and focused on driving results Ready to master every position in the restaurant before trying to teach someone else Cares about people - builds relationships with guests and team members Humble - eager to learn from a dynamic, growing restaurant group Experience with managing a large team Proficient with Microsoft Office Comfortable in the kitchen, skilled at ordering & inventory About Mendo We were founded with the vision to offer so much more than food, and since 2005, we've never let the spark of happiness go out. We sell Happy! Food is our love language! We connect guests to culinary adventure with our approachably adventurous menu. We use fresh ingredients you can feel good about. We believe that every guest is a friend we haven't made yet or one we're welcoming back. Does this get you excited?! Then this is the opportunity you have been waiting for! Apply today to learn more about this exciting opportunity to become part of the Mendo Team! Cherry Creek, 320 N. Fillmore Street, Denver, Colorado, United States of America #J-18808-Ljbffr
    $43k-74k yearly est. 2d ago
  • Denver General Manager - Lead, Grow, and Create VIBES

    Call Your Mother Deli

    Customer service manager job in Denver, CO

    A vibrant neighborhood deli in Denver is seeking a General Manager who will be the CEO of their shop. You will oversee daily operations, manage the team, and ensure the highest level of service and guest satisfaction. The ideal candidate has restaurant management experience, a ServeSafe Food Safety Certification, and a proactive, positive attitude. A competitive salary of $70,000 plus bonuses and great benefits are offered, emphasizing a positive team culture. #J-18808-Ljbffr
    $70k yearly 2d ago
  • General Manager

    Savatree Careers 4.0company rating

    Customer service manager job in Boulder, CO

    General Manager / Market Leader Salary: $110,000-$135,000 Incentives: Annual Bonus + Equity The General Manager/ Market Leader is responsible for the overall productivity and profitability of the market they service. This position will balance Safety, Quality, Productivity, Employee Engagement and Market Growth to achieve business goals in the area of Sales, Customer Net Promoter Score, Employee Engagement, Profitability and Growth, including retention of current customers, addition of new customers and the expansion of Service Lines. Responsibilities include leading, coaching, developing and engaging the Sales team and support staff, to achieve profitable, sustainable growth for the market. In this role, you will have the opportunity to work outside and visit beautiful properties. You'll apply your expertise to ensure the health and well-being of each client's landscape, as well as manage and mentor your team. What a day is like: Your management focus will be threefold, Sales, Operations, and Administration. You will develop sales targets, monitor performance, and carry out program guidelines to achieve customer satisfaction while ultimately achieving or exceeding budgets. Your oversight of operations will ensure maximum productivity and safety. You will manage the fleet and branch resources to perform all services on time, while meeting our high standards and regulatory compliance. Finally, you will oversee the proper administration of all paperwork and data entry, implement guidelines, and initiate process improvement sessions to continually improve processes and procedures. What kind of person are we looking for? Someone with: Degree in Business Management or Arboriculture, Forestry, Environmental Sciences, or equivalent experience Successful track record of selling residential and/or commercial services through a branch based business Demonstrated people leadership skills, coaching, developing and retaining sales, office and hourly production team members and building a highly engaging site culture Previous P&L and operations management experience High degree of proficiency analyzing data and drawing insights to inform business decisions ISA Certification (or willingness to obtain) Management experience in the tree care industry experience preferred Successful candidates will excel in logistics and have experience in the day-to-day operations of a business, preferably in the tree care or landscape industries Business management as well as knowledge of General Tree Care, Plant Health Care or Lawn Care is preferred Why you might love working here: We have lots of training opportunities and will support your continuing education in the industry You'll work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety We're collaborative, so you'll have the ability to connect and collaborate with people who are experts in the field We offer a competitive salary and benefits, including health and dental, paid time off, vehicle program, bonus plan, and a matched 401(K) What is essential: A Valid U.S. Driver's license Must be authorized to lawfully work in the U.S. Physical demands of this role: These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds. We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That's why we often say that when you work here, you thrive here. SavATree is an equal opportunity employer and a Drug Free Workplace #J-18808-Ljbffr
    $110k-135k yearly 2d ago
  • General Manager

    Malone Workforce Solutions 4.6company rating

    Customer service manager job in Boulder, CO

    General Manager Needed - One of our Best Clients has RETAINED Malone Solutions to help identify their next Leader! This is a can't miss opportunity! We are looking for a General Manager in the Denver, CO area for an innovative leader in the plastic injection molding, contract manufacturing space. The organization is experiencing tremendous growth and partners with many Fortune 500 OEM's across multiple industries. The ideal candidate will have complete control of this manufacturing facility overseeing all aspects of plant operations, ensuring efficient production, maintaining quality standards, and driving continuous improvement initiatives. This role requires strategic leadership to optimize manufacturing processes, manage resources, and enhance operational efficiency while ensuring customer satisfaction and profitability. Position Highlights: Full control of the manufacturing facility with the ability to make strategic decisions Evaluate and implement new technologies, automation, and process improvements to enhance operational efficiency. Benefits package that is one of the best in the industry - With performance you will have multiple different ways to make more than your base salary. NO RED-TAPE: You will have the opportunity to make decisions without having to jump thru hoops! Relocation: Preferred local candidates, but relocation assistance may be considered. Executive Leadership that truly cares and is fully invested in your success. Responsibilities: Develop and implement business strategies to drive growth, efficiency, and profitability in the injection molding operation. Manage daily plant operations, including production, quality control, supply chain, maintenance, and safety compliance. Develop budgets, monitor costs, and ensure financial targets are met while maintaining cost‑effective production practices. Recruit, train, and lead a high‑performing team, fostering a culture of accountability, safety, and continuous improvement. Work closely with clients and suppliers to meet production demands, address issues, and drive customer satisfaction. Provide day‑to‑day leadership throughout the business unit. Assume responsibility for location operations and administration. And more.... Qualifications: Degree highly preferred - will consider experience in lieu of Degree 10+ years of experience in manufacturing, with a minimum of 5 years in a senior leadership role. Manufacturing experience required. Plastic Injection molding experience or similar highly desired. Proven track record of managing plant operations, driving process improvements, and achieving business growth. Experience with lean manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies. Familiarity with ISO, FDA, or other industry regulatory standards. Malone Workforce Solutions is an equal opportunity employer.
    $47k-84k yearly est. 4d ago
  • Customer Service Manager - In Office

    Trentini Agencies

    Customer service manager job in Erie, CO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
  • Remote Partner Manager: Agency Growth & Alliances

    Story Terrace Inc. 4.0company rating

    Customer service manager job in Denver, CO

    A leading software company is seeking a Partner Manager to manage and expand its agency partnerships within the US. The ideal candidate will have over 7 years of experience in partnerships, with a deep understanding of the e-commerce landscape, particularly Amazon and Walmart. Responsibilities include onboarding new partners, enabling agency collaboration, and tracking performance metrics. This remote position promises a competitive salary and opportunities for growth. #J-18808-Ljbffr
    $56k-86k yearly est. 6d ago
  • General Manager- Colorado

    EMP Trust HR Solutions

    Customer service manager job in Greenwood Village, CO

    GENERAL MANAGER We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! DESCRIPTION The General Manager (GM) is responsible for the ongoing business success of the office. This includes revenue, program execution, financial performance, and employee development. Priorities include successful Sales results which require Business Source development, and effective implementation of proven Hello! processes with emphasis on development of discipline leaders and consistent performance measurement. The GM also facilitates efficient interaction with critical corporate support teams such as IT and Software Development, Creative Services and the National Resource Group, the National Sales team and Accounting. OBJECTIVES Develop strategic plans for optimized productivity. Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement. Uphold standards of excellence and the highest quality. Seek out opportunities for expansion and growth by developing new business relationships. Provide guidance and feedback to help others strengthen specific knowledge/skill areas. GROW TALENT Know personal goals and values of each teammate: do you sincerely care. Guiding not doing: Accountability: BUISNESS SYSTEMS & PROCESSES Know which are critical. Know why (more effective, efficient once mastered, differentiator-competitive edge) Commit to them (populating them, mastering them, and committing your people to them) Make leaders aware of problems; do not use system weaknesses as excuses. FINANCIAL RESPONSIBILITY Know each Account Executive status and associated goals and their relationship to the office goals. Know office financial forecast, goals, and status. Review income statements for significant changes in revenue categorization and expenses. BUSINESS DEVELOPMENT New Revenue and Existing Revenue: Determine the targets, revise periodically. Determine who is responsible for each target. Actions and frequency: set weekly tasks for Account Executives. Strive for proactive touches (face to face, phone calls, or something sincerely personal) with a target(s) every day. PAY 125,000 Annual Salary SCHEDULE This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed. #J-18808-Ljbffr
    $46k-80k yearly est. 5d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Denver, CO?

The average customer service manager in Denver, CO earns between $30,000 and $83,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Denver, CO

$50,000

What are the biggest employers of Customer Service Managers in Denver, CO?

The biggest employers of Customer Service Managers in Denver, CO are:
  1. Public Storage
  2. Adpcareers
  3. Motocol
  4. Sunshine Behavioral Health
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