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Customer service manager jobs in Dunwoody, GA - 2,244 jobs

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  • RRT, WEO, Days

    Piedmont Healthcare 4.1company rating

    Customer service manager job in Stockbridge, GA

    Sign-on Bonus Available! Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help you plan for the future. Responsibilities: Performing patient assessments, general respiratory care procedures and protocols, critical care procedures in adult care areas, blood gas analysis, maintenance and management of all equipment and patient education. Qualifications: Education Associates Degree in Respiratory Therapy Sciences Required Work Experience No experience required Required 1 year of experience in performing professional respiratory duties Preferred Licenses and Certifications RRT - Registered Respiratory Therapist and Licensed by the State of Georgia under the Composite State Board of Medical Examiners Upon Hire Required and BCLS - Basic Life Support Upon Hire Required and ACLS Upon Hire Required Business Unit : Company Name: Piedmont Henry Hospital
    $35k-46k yearly est. Auto-Apply 1d ago
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  • Career Day in Gainesville, GA!

    Community Choice Financial Family of Brands 4.4company rating

    Customer service manager job in Gainesville, GA

    Your Opportunity: Join us for Career Day in Gainesville, GA! Thursday, January 8th 9:00AM-6:00PM TitleMax 537 Shallowford RoadSWGainesville, Georgia 30504************** Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience. Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity. Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments. Thrive in the Community - Participate in in-store and community events and external marketing. Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience. Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment. *See specific job listings for more details on essential functions by position. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $32k-45k yearly est. Auto-Apply 1d ago
  • RRT, WEO, Days

    Piedmont Healthcare 4.1company rating

    Customer service manager job in Stockbridge, GA

    Responsibilities: SIGN-ON BONUS UP TO $10,000 AVAILABLE RESPONSIBLE FOR: Performing patient assessments, general respiratory care procedures and protocols, critical care procedures in adult care areas, blood gas analysis, maintenance and management of all equipment and patient education. Qualifications: MINIMUM EDUCATION REQUIRED: Associate's Degree in Respiratory Therapy Sciences MINIMUM EXPERIENCE REQUIRED: Previous Working Experience in Respiratory care, or successful completion of department specific orientation including skills validation of competencies for the duties and responsibilities of this level. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Registered by the National Board for Respiratory Care and Licensed by the State of Georgia under the Composite State Board of Medical Examiners. ADDITIONAL QUALIFICATIONS: Current certifications in BCLS, ACLS. Must be actively practicing and maintaining all required competencies. Business Unit : Company Name: Piedmont Henry Hospital
    $35k-46k yearly est. Auto-Apply 2d ago
  • HVAC Service Manager

    Just Construction Recruitment

    Customer service manager job in Atlanta, GA

    Our client is a long-established and highly respected commercial HVAC service and construction provider operating across a major metropolitan market. With a strong reputation for technical excellence, customer service, and operational integrity, they support a diverse commercial and industrial client base through planned maintenance, reactive service, and renovation work. The business is known for investing heavily in its people, systems, and culture. Their service division is already profitable and well-structured, with experienced technicians and leadership in place. The next phase of growth requires a senior operational leader who can elevate performance, scalability, and consistency across the entire service operation. About the role: The successful candidate will provide strategic direction and operational oversight across planned maintenance, time & material service, and quoted repairs. They will lead and develop supervisors, account managers, dispatch, estimating, and field teams while working closely with senior leadership to align service operations with wider business objectives. Key Responsibilities: Lead, coach, and develop the full service organisation, including field supervision, account management, dispatch, and estimating Own full P&L responsibility for the service department, including maintenance agreements, T&M service, and quoted work Drive growth in recurring service agreement revenue and overall departmental profitability Implement and enforce systems, KPIs, and operating standards to deliver consistent, high-quality customer outcomes Improve processes across scheduling, dispatch, estimating, contracts, and customer follow-up Partner with HR to attract, develop, and retain high-performing technicians and support staff Actively contribute to senior leadership discussions and strategic decision-making Conduct performance reviews and lead ongoing training and professional development initiatives About the candidate: Our client is seeking a senior-level commercial HVAC service leader who has already demonstrated the ability to run, grow, and optimise a high-performing service operation. This role is designed for an individual ready to step into a true leadership position with full operational and financial accountability. Proven leader of a commercial or industrial HVAC service department, with experience overseeing multi-disciplinary teams across field operations, dispatch, estimating, and account management Demonstrated success managing full P&L responsibility, including maintenance agreements, time & material service, and quoted repair work Strong background scaling service operations while improving profitability, efficiency, and customer satisfaction Deep technical knowledge across commercial HVAC systems, including chillers, boilers, VRF, large air handlers, BAS/controls, rooftop units, and hydronic systems Track record of implementing and leveraging enterprise service management software and KPI-driven performance frameworks Results-oriented and analytically minded, regularly tracking metrics such as technician utilisation, average ticket value, close rate, and margin Experienced people leader with a servant-leadership approach, focused on coaching, accountability, and long-term team development Ideally brings 7-15+ years of commercial/industrial HVAC experience, including at least 5 years in a Service Manager, Operations Manager, or equivalent senior role
    $48k-81k yearly est. 4d ago
  • Customer Service Manager - In Office

    J.Craig Wilson and Associates

    Customer service manager job in Tucker, GA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • Service Manager

    Hai Robotics 4.0company rating

    Customer service manager job in Atlanta, GA

    The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).
    $50k-66k yearly est. 1d ago
  • Senior Manager of Estimating

    Place Services Inc.

    Customer service manager job in Canton, GA

    Place Services, Inc. has an immediate need for a Senior Manager of Estimating in our Retail Division to lead our retail estimating efforts, based out of our Canton, GA HQ office location. The Senior Manager of Estimating is responsible for overseeing and executing the estimating strategy for retail construction projects while leading, mentoring, and developing the estimating team. This role partners closely with executive leadership, operations, and business development to ensure competitive, accurate, and profitable bids. Who We Are: Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006, we have grown largely due to how we view and treat our customers. We also provide our employees with a culture that allows for growth and the opportunity to learn more about construction in both local and nationwide markets. We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life, and accident insurance. Place Services Inc. contributes to your 401(k) upon eligibility and offers a generous PTO program along with paid holidays. Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing construction excellence in service and product across every front required. Our depth of client expertise ranges from grocery and big box retail to state and Federal government projects in military and healthcare sectors. What You'll Do: Lead and manage all estimating activities for the Retail Division, ensuring consistency, accuracy, and competitiveness across all bids Develop and execute estimating strategies aligned with company goals, market conditions, and client expectations Oversee the solicitation of subcontractor and supplier pricing and maintain strong, long-term trade partner relationships Review and approve quantity takeoffs, pricing, assumptions, and final bid proposals prior to submission Prepare and/or oversee conceptual estimates and budgets based on limited or schematic-level information Review general conditions, schedules, scopes of work, logistics plans, phasing plans, and other project exhibits Analyze subcontractor bids, scope coverage, qualifications, and risk to ensure complete and accurate comparisons Identify value engineering opportunities, alternate means and methods, and cost-saving strategies Track, analyze, and communicate construction cost trends, labor availability, and material pricing impacts Collaborate with Operations and Project Management during project handoff to ensure a smooth transition from estimate to execution Mentor, train, and develop estimators, fostering professional growth and continuous improvement within the team Establish and maintain estimating standards, procedures, templates, and best practices Support business development efforts by participating in client meetings, presentations, and pursuit strategy sessions Participate in industry, client, and community activities to enhance company visibility and reputation Proactively identify risks and address challenges with creativity, sound judgment, and discretion What You Bring: Comprehensive knowledge of retail construction, including ground-up, tenant build-out, and remodel projects Bachelor's degree in Construction Management, Construction Engineering, Architecture or Business 8-12+ years of estimating experience within the retail construction industry, including leadership or management responsibilities Proven experience estimating projects typically ranging from $500K to $20M+ in revenue Strong proficiency in estimating software and electronic takeoff tools such as: o Bluebeam o PlanSwift o ProEst o Excel Ability to read, interpret, and analyze construction drawings, specifications, and contract documents Strong understanding of subcontractor scopes, general conditions, and risk allocation Demonstrated ability to resolve scope gaps, contract issues, and pricing discrepancies Exceptional communication skills with the ability to engage executives, field teams, subcontractors, suppliers, architects, engineers, and owners Willingness to attend pre-bid meetings, site walks, and client presentations as needed (travel may be required) Proven ability to manage multiple high-priority pursuits simultaneously while meeting strict deadlines As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.
    $83k-114k yearly est. 3d ago
  • Collision General Manager

    Mobile Auto Solutions, LLC 4.4company rating

    Customer service manager job in Atlanta, GA

    Company: Gerber Collision & Glass Job Title: General Manager - Collision Center Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, more than 1000 locations and 10,000+ team members across the United States and Canada, we are passionate about delivering WOW to every customer and creating the best possible experience. We recognize, value and welcome all applicants with unique talents and abilities from all backgrounds. All qualified individuals, including those with disabilities and protected veterans, are encouraged to apply. Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Prepare and manage the annual and monthly operating budget of the collision center. Forecast, target and track monthly sales, profit and expense objectives. Deliver formal annual performance reviews and informal monthly performance reviews. Monitor and maintain all A/P and A/R related to the Center. Maintain a clean and organized repair facility at all times. Monitor shop equipment maintenance, including paint booth. Provide training for staff as necessary. Ensure all staff wear proper safety gear and adhere to dress code. Open and close the facility daily per established procedures. Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates. Manage estimates to ensure labor mix within standards and manage store capacity. Lead and manage all repair facility personnel. Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Education and Experience Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role. Required Skills & Abilities Attention to detail and high degree of accuracy. Consistently demonstrate a successful client experience. Clear communication, both verbal and written. Motivate others using effective coaching and management tools. Benefits Annual Paid Time Off (PTO) plans. 2 weeks of Paid Parental Leave for Full‑time Employees who work a minimum of 30 hours per week. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance effective Day 1. 401(k) Retirement Plan with company match. Employer Paid Short‑Term Disability & Life Insurance. Additional Voluntary Life Insurance. Continuing Education Opportunities. Free Prescription or Non‑Prescription Safety Glasses annually. Annual Voluntary Uniform Stipend. Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence or automated tools to screen, assess, or select applicants. All hiring decisions are made by real people who review each application individually. Compensation: $72,200 - $104,000 per year, commensurate with skill, education and experience. Supplemental pay may include bonus opportunities tied to individual or business initiatives. #J-18808-Ljbffr
    $72.2k-104k yearly 5d ago
  • General Manager

    Nashville Public Radio 3.7company rating

    Customer service manager job in Atlanta, GA

    Exciting Opportunity: General Manager - Commercial Real Estate Location: Atlanta, GA CORY is hiring an experienced General Manager who is passionate and driven about real estate and ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator with a national presence that provides tenant-based spaces to support small and mid-sized businesses. They are expanding nationwide and looking for talented industry leaders to join their team! Your Responsibilities as a Leader: Manage day-to-day operations for a tenant-based commercial asset Lead a small on-site team and vendor relationships to drive NOI and exceed goals. Develop and manage the operating income/expense budgets. Adhere to all compliance regulations and local laws. Deliver the highest level of tenant satisfaction. The Skills & Experience You Possess: Strong leasing experience in commercial real estate Collaborative Mindset: Thrive in a team environment. Adaptability: Comfortable in a fast-paced, ambiguous environment. Communication Skills: Clear and concise in both written and verbal communication. Perks and Benefits You'll Receive: Base salary range, depending on experience, and full benefits Up to $100k depending on overall fit Highly competitive bonuses and other incentives How to Apply & Be Selected: Send your resume to *************************, and our team will reach out with next if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals. #J-18808-Ljbffr
    $100k yearly 6d ago
  • General Manager

    Cosm Inc. 4.2company rating

    Customer service manager job in Atlanta, GA

    The General Manager functions as the primary strategic business leader of the property, with responsibility for all aspects of managing the operation of the overall business, including food and beverage, ticketing, guest experience, event innovation, financial performance, strategic revenue planning, and delivering a return on investment to key stakeholders. The GM oversees a staff of venue operations leadership, as well as closely collaborates cross-functionally with Sales, Marketing, Human Resources, Technology, Finance, etc. This role will be responsible for reviewing all food & beverage revenue and operational expenses on a consistent basis to ensure accuracy and profitability. This role is responsible for the overall management of security, operations, food & beverage, and customer “fan” journey within venues. The role will be tasked with monitoring and adjusting staffing levels, food and beverage offerings, pricing, and overall maintenance of the venues. Responsibilities Serve as the strategic and operational leader for the Venue, accountable for the overall performance, guest experience and financial results of the Venue. Ability to monitor and manage the P&L to achieve profitability. Manage scheduling, operational expenses, and F&B COGS to deliver day-over-day profitability. Collaborate with Marketing, Sales, Technology, and Food and Beverage teams to create innovative offerings that drive incremental revenue growth and profitability. Collaborate with IT, Dome Operators, and Content Operations to define a programming schedule that aligns with location-based business and aligns with foot traffic patterns seen in surrounding district, city, and region. Establish and maintain high customer service standards for staff, vendors, and guests. Work alongside our Finance department to understand daily tickets, food & beverage, and ancillary revenue streams (private events, catering, group sales, and partnership sales) to increase volume and maximize revenue. Responsible for ensuring that we are recruiting, hiring, and training of salaried and hourly employees with a focus on developing talent to grow within Cosm. Responsible for ensuring COSM pillars of service and culture standards are met, with a focus on an inclusive respectful work environment for all team members. Adheres to Cosm culture across all venues and is constantly developing and pushing initiatives to drive our culture forward. Assist in the development of best practices and learnings in operations, food & beverage, sales, consumer engagement, and associate training to assist in the development and growth of the Cosm brand. Oversee quality control throughout the Cosm experience, establishing goals for each department in partnership with division managers. Evaluate and advise on the impact of long-range planning and introduction of new programs and strategies. Enhance and/or develop, implement, and enforce policies and procedures that will improve the overall operation and effectiveness of Cosm. Understand and adhere to Alcoholic Beverage Commission regulations. Ensures that employees' performance is monitored and reviewed accordingly. Represent Cosm as required, including attendance at important functions, industry events, and public meetings. Work closely with Property Management, civic & governmental departments, and the community in a Cosm worthy fashion. Ability to engage, lead, and coach a diverse team across exempt and non-exempt team members. Day-to-day management of all venue vendors/subcontractors - HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling, Food Supply - local and national. Build on Cosm's initial first two years into lasting growth to ensure sustainability for Cosm. Work alongside and across all departments to ensure success. Experience 15+ years of experience in hospitality, entertainment or other high-volume food & beverage, with at least 5 years in a GM or similar role. Proven ability to manage a large scale, complex business ($15 Million or larger in annual revenue) with high volume food and beverage operations, ideally with a ticketed component. Experience in 365-day-per-year operations in hospitality, sports, entertainment, traditional attractions, ticketed museums, amusement parks, or family entertainment centers is a plus. A deep understanding of operational and food & beverage strategies with a proven track record of delivering profitability to the business. Strong background in catered sales and private events is required. Tremendous communication and leadership skills, with the ability to work seamlessly with peers and senior leaders across all business functions. The demonstrated ability to align Cosm internally around critical sales and marketing initiatives to enhance the guest experience. The vision to seek out new strategic partnerships and initiatives to boldly define and articulate the brand value proposition in the market. Significant experience building winning integrated food and beverage, sales, marketing, and operations teams and culture. Proven leadership experience in a sales environment, including coaching, mentoring, hiring, training, and performance management. Ability to spend late nights and weekends providing leadership and managing the Cosm business. Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
    $40k-76k yearly est. 3d ago
  • General Manager - The Gathering Spot Atlanta

    The Gathering Spot 3.9company rating

    Customer service manager job in Atlanta, GA

    Establishes, implements, and communicates the strategic direction of TGS Atlanta while providing a premier hospitality experience and efficient operations. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations, projects and systems. Ensures that club decisions and plans such as those for staffing, development, organization, hardware acquisitions, and facilities are in line with the TGS business plan and vision. Establishes, communicates, and implements operations‑disciplined policies, practices, standards, and security measures to ensure effective and consistent support and execution in line with the TGS brand. Establishes and administers department budgets and P&L reports. Identifies training needs and ensures proper training is developed and provided. Performs other related duties as assigned. Supervisory Responsibilities: Recruits, interviews, hires, and trains management‑level staff. Oversees the daily operations of the club. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Required Skills/Abilities: Previous hospitality experience strongly desired Excellent verbal and written communication skills. Strong supervisory and leadership skills. Extensive knowledge of the principles, procedures, and best practices in the industry. Excellent organizational skills and attention to detail. Strong analytical and problem‑solving skills. Proficient with Microsoft Office Suite or related software. Education and Experience: Bachelor's degree in Business Administration, Logistics, Engineering, or other industry‑related fields required; MBA preferred. At least 5 years of industry‑related experience including three years in executive management strongly preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Who referred you to this position? Enter their first and last name here. #J-18808-Ljbffr
    $48k-79k yearly est. 2d ago
  • General Manager

    Europcar EspaÑA

    Customer service manager job in Atlanta, GA

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!******Key Responsibilities:***** ****P&L Management:** Oversee and manage revenue streams, control expenses, and ensure profitability.*** ****Collaborative Expertise:** Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.*** ****Payroll Management:** Efficiently manage payroll, control overtime, and balance labor costs with operational needs.*** ****Operations Management:** Maintain control over daily operations and P&L to drive profitability.*** ****People Management:** Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.*** ****Work Ethic:** Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.*** ****Leadership:** Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.*** ****Customer Focus:** Deliver excellent customer service and improve customer satisfaction.*** ****Technology Proficiency:** Utilize relevant software and technology tools to streamline operations.*** ****Stakeholder Management:** Build strong relationships with clients, vendors, and community partners.******Qualifications:***** ****Stakeholder Management:** Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.*** ****Financial Acumen:** Proficiency in financial analysis and budget management.*** ****Industry Knowledge:** Preferred experience in rental car or service-related businesses with heavy transactions and large teams.*** ****Sales Experience:** Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.*** ****Cultural Builder:** Ability to create and maintain a positive and cohesive company culture.*** ****Adaptability:** Thrive in a fast-paced, dynamic environment and adapt to changing business needs.*** ****Training and Development:** Skilled in training, coaching, providing feedback, and developing teams.*** **Perform other duties as assigned to support business needs and objectives.******Previous Experience:***** **Demonstrated success in driving profitability through effective financial management and strategic planning.*** **Proven track record of managing high-volume operations, ensuring efficiency and optimal customer service delivery.*** **Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.*** **Strong background in P&L management, with the ability to control expenses and maximize revenue streams.*** **Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.*** **Strategic thinker who can adapt quickly to changing business needs and industry trends.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: #J-18808-Ljbffr
    $39k-71k yearly est. 6d ago
  • General Manager

    Europcar Mobility Group

    Customer service manager job in Atlanta, GA

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!******Key Responsibilities:***** ****P&L Management:** Oversee and manage revenue streams, control expenses, and ensure profitability.*** ****Collaborative Expertise:** Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.*** ****Payroll Management:** Efficiently manage payroll, control overtime, and balance labor costs with operational needs.*** ****Operations Management:** Maintain control over daily operations and P&L to drive profitability.*** ****People Management:** Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.*** ****Work Ethic:** Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.*** ****Leadership:** Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.*** ****Customer Focus:** Deliver excellent customer service and improve customer satisfaction.*** ****Technology Proficiency:** Utilize relevant software and technology tools to streamline operations.*** ****Stakeholder Management:** Build strong relationships with clients, vendors, and community partners.******Qualifications:***** ****Stakeholder Management:** Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.*** ****Financial Acumen:** Proficiency in financial analysis and budget management.*** ****Industry Knowledge:** Preferred experience in rental car or service-related businesses with heavy transactions and large teams.*** ****Sales Experience:** Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.*** ****Cultural Builder:** Ability to create and maintain a positive and cohesive company culture.*** ****Adaptability:** Thrive in a fast-paced, dynamic environment and adapt to changing business needs.*** ****Training and Development:** Skilled in training, coaching, providing feedback, and developing teams.*** **Perform other duties as assigned to support business needs and objectives.******Previous Experience:***** **Demonstrated success in driving profitability through effective financial management and strategic planning.*** **Proven track record of managing high-volume operations, ensuring efficiency and optimal customer service delivery.*** **Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.*** **Strong background in P&L management, with the ability to control expenses and maximize revenue streams.*** **Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.*** **Strategic thinker who can adapt quickly to changing business needs and industry trends.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**A Europcar Mobility Group é uma empresa global de mobilidade, com 75 anos de experiência em servicos de mobilidade e uma posicão de lideranca na Europa. “Ajudamos a mudar a forma como se desloca” é o que defendemos e nos une.Oferecemos aos particulares e às empresas uma vasta gama de servicos de aluguer de automóveis e carrinhas, seja por algumas horas, alguns dias, uma semana, um mês ou mais, a pedido ou por subscricão, contando com uma frota de mais de 250.000 veículos, equipados com os mais recentes motores, incluindo uma percentagem crescente de veículos eléctricos.As nossas marcas respondem a necessidades, casos de utilizacão e expectativas diferenciadas: Europcar - líder mundial no aluguer de automóveis e veículos comerciais ligeiros, com um posicionamento premium, Goldcar - líder na prestacão de servicos de aluguer de automóveis de baixo custo na Europa, e Fox-Rent-A-Car, um dos principais intervenientes no mercado de aluguer de automóveis nos EUA, com um posicionamento “value for money”. A satisfacão dos clientes está no centro da ambicão do Grupo e dos nossos mais de 8.000 colaboradores, em todos os locais onde apresentamos as nossas solucões de mobilidade, gracas a uma forte rede em mais de 130 países.Mais informacões em: #J-18808-Ljbffr
    $39k-71k yearly est. 5d ago
  • General Manager

    Europcar

    Customer service manager job in Atlanta, GA

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!******Key Responsibilities:***** ****P&L Management:** Oversee and manage revenue streams, control expenses, and ensure profitability.*** ****Collaborative Expertise:** Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.*** ****Payroll Management:** Efficiently manage payroll, control overtime, and balance labor costs with operational needs.*** ****Operations Management:** Maintain control over daily operations and P&L to drive profitability.*** ****People Management:** Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.*** ****Work Ethic:** Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.*** ****Leadership:** Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.*** ****Customer Focus:** Deliver excellent customer service and improve customer satisfaction.*** ****Technology Proficiency:** Utilize relevant software and technology tools to streamline operations.*** ****Stakeholder Management:** Build strong relationships with clients, vendors, and community partners.******Qualifications:***** ****Stakeholder Management:** Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.*** ****Financial Acumen:** Proficiency in financial analysis and budget management.*** ****Industry Knowledge:** Preferred experience in rental car or service-related businesses with heavy transactions and large teams.*** ****Sales Experience:** Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.*** ****Cultural Builder:** Ability to create and maintain a positive and cohesive company culture.*** ****Adaptability:** Thrive in a fast-paced, dynamic environment and adapt to changing business needs.*** ****Training and Development:** Skilled in training, coaching, providing feedback, and developing teams.*** **Perform other duties as assigned to support business needs and objectives.******Previous Experience:***** **Demonstrated success in driving profitability through effective financial management and strategic planning.*** **Proven track record of managing high-volume operations, ensuring efficiency and optimal customer service delivery.*** **Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.*** **Strong background in P&L management, with the ability to control expenses and maximize revenue streams.*** **Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.*** **Strategic thinker who can adapt quickly to changing business needs and industry trends.******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.****Europcar Mobility Group**Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar -uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar - leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car, uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil un operatore tedesco dell'autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “my Europcar”La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente in oltre 130 Paesi.Maggiori informazioni su: #J-18808-Ljbffr
    $39k-71k yearly est. 6d ago
  • General Manager

    Zestoatlanta

    Customer service manager job in Atlanta, GA

    About Us Join our team at Zesto Chubby Decker, an iconic, family-owned Atlanta landmark known for our mouthwatering burgers, ice cream delights, and old-school feel. With a rich history spanning over 75 years, and more than 50 years in East Atlanta, we pride ourselves on delivering memorable dining experiences and fostering a warm and welcoming atmosphere for all our guests. We are a growing team looking for hungry and motivated General Managers to help us re-energize Zesto in East Atlanta. What You'll Be Doing Core General Manager Responsibilities: Manage execution of all store-level operations, front- and back-of-house, to achieve the most frictionless and high quality customer experience possible. Weekly Administrative Responsibilities: Staff scheduling, inventory ordering, inventory management, POS management (Toast), daily manager logs, recruiting staff management, interviewing, hiring and new staff training. Monitor and work with executive management to drive strong operational execution. Proactively offer strategic recommendations to improve restaurant operations and grow store sales. Maintain the highest standards of food quality, cleanliness, and adherence to health and safety regulations. Proactively communicate with executive management to identify and solve problems. Ensure absolute guest satisfaction and drive a customer-focused mindset among team members. Desired Qualities Proven track record as a QSR General Manager or comparable leadership role in the QSR industry (2‑3 of GM experience years preferred) Minimum High school diploma or GED certificate required. ServSafe certification or ability to attain within the first 30 days of employment required. Strong leadership, organizational, and problem‑solving skills. Intrinsic desire to lead others toward goals. Orientation towards growth and focus on execution. Excellent communication and interpersonal abilities. Desire to work in a fast‑paced, dynamic environment. Knowledge of general financial principles, budgeting, and cost management. Familiarity with restaurant management software and POS systems. Intense desire to grow with the company. What's In It For You Competitive salary with an attractive, performance‑based bonus plan based on metrics you can control. Significant opportunity for career advancement and long‑term growth alongside an iconic Atlanta business. Close collaboration and partnership with executive-level management Employee discounts on food and beverages. Opportunity for retention bonus of up to $100 after 90 days and an additional $250 after 6 months Apply Now Above all, Zesto is looking for motivated individuals with restaurant and hospitality leadership experience who are energized by setting and achieving specific goals, have a drive to continuously improve, and are relentlessly focused on details and execution. We offer an empowering combination of structure and support as well as autonomy and independent judgment to our GMs. At Zesto, your success as a GM is our top priority. Please submit your resume using our quick application. Join us in continuing our tradition of excellence and delivering memorable dining experiences at Zesto East Atlanta! #J-18808-Ljbffr
    $39k-71k yearly est. 4d ago
  • General Manager

    Fleming's Prime Steakhouse

    Customer service manager job in Atlanta, GA

    Text "Prime" to 30437 to apply now! By texting Prime to 30437 you will opt‑in to receive hiring messages and account related messages from Fleming's Steakhouse. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy. At Fleming's Prime Steakhouse & Wine Bar, we Live, Breathe and Dream Steak & Wine! The soul of our brand is rooted in our Principles & Beliefs. Our values form the foundation for everything we do in every restaurant. They serve to guide how we lead and operate! Fleming's is rooted in our principles and beliefs. We foster a passionate team culture where everyone is supported, encouraged, engaged and celebrated. Our first in class training programs enable our restaurants to have a positive environment to learn, grow and advance. As a successful Operating Partner, you will be the key to fulfilling our promise to make every guest visit a memorable celebration of food, wine, and personalized service. Ensuring that Fleming's is an employer of choice in your community. We create a work environment where we welcome and respect who you are! You'll leave work every day knowing your positive contributions are appreciated. Specific responsibilities of an Operating Partner will include: Driving our high‑quality employee standards by maintaining a fully staffed restaurant, fostering an inclusive environment, developing, and promoting our Associates and holding the team accountable in a constructive and supportive way. Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests. Being the restaurant of choice and the face of Fleming's Prime Steakhouse & Wine Bar by creating memorable experiences for our Guests and authentically connecting to your community by participating in community outreach activities and events. Exhibiting strong business acumen and driving results through complete management of your restaurant's P&L, developing initiatives to build sales, increase profitability, growing the Guest count of your restaurant and coaching your management team on their impact to the P&L. Taking pride in presenting quality food by ensuring that all menu items are made according to recipe and the presentation is to our high standards. Enforcing safety and sanitation practices by showcasing a passion for excellence and maintaining immaculate facilities. Living our Principles & Beliefs that people are inherently good and seek a sense of belonging and significance. Be a role model and foster a passionate culture within your restaurant of having fun! We strive to support our People in living full, balanced lives. Requirements Minimum 3‑5 years of proven success as a General Manager or above, experience in a polished casual, fine dining restaurant. Casual Plus or Fine Dining environment preferred. Demonstrated ability to deliver outstanding customer service and handle guest complaints professionally. Knowledge of maintaining high standards of food quality and service. Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention. Knowledge of maintaining high standards of food quality and service. Hands‑on experience in all facets of Front of House and Heart of House. Exceptional people and development skill with a proven track record in attracting, assessing, developing, coaching and managing talent. Wine background preferred. Computer proficiency (particularly MS Office Suite and Outlook) preferred. Availability to work a flexible schedule including nights and weekends. Minimum 21 years of age with legal authorization to work in the United States. Must qualify to hold a state liquor license. Must be able and willing to work in the Front of House and Heart of House. Associate or Bachelor's degree preferred. Bloomin Brands offers benefits such as medical, dental, vision, and 401(k). Further details around eligibility and additional benefit offerings can be found at *********************************** Compensation Range - varies by location with potential for bonus based on eligibility and other business factors. We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Application Instructions Click below to join our extraordinary team! A new window will open where you can complete your application with the help of our virtual assistant Callie. We look forward to hearing from you! #J-18808-Ljbffr
    $39k-71k yearly est. 5d ago
  • Environmental Services Operations Manager - Northeast Georgia Health System

    Aramark 4.3company rating

    Customer service manager job in Gainesville, GA

    $2,500 SIGN-ON BONUS Aramark Healthcare+ is seeking an Environmental Services Operations Manager to join their team at Northeast Georgia Healthcare System in Gainesville, GA. The Environmental Services Operations Manager is responsible for developing and executing facilitysolutions to ensure all health and safety standards are met. The Environmental Services Operations Manager is responsible for servicing and/or maintaining a physical location or site to client specifications, leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Job Responsibilities Leadership ? Overall ownership and accountability of operational management and financial performance of the unit ? Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved ? Reward and recognize employees ? Identify and engage top talent and develop team members to their fullest potential within the organization ? Plan and lead team management meetings ? Ensure safety and sanitation standards in all operations. Client Relationship ? Establish and maintain effective client and customer rapport for a mutually beneficial business relationship ? Identify client needs and communicate operational progress ? Deliver and model WEST as the foundation for delivering excellent customer service ? Facilitate and support new business and retention activities. ? Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications Financial Performance ? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory ? Ensure the completion and maintenance of financial statements relative to the department ? Oversight and responsibility to deliver client and company financial targets ? Adopt all Aramark processes and systems, eliminate custom/manual reports ? Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity ? Implement and maintain GM agenda for both labor and total quality management requirements ? Create value through efficient operations, appropriate cost controls, and profit management ? Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 3 years of experience in healthcare environmental services ? Requires up to 2 years of experience in a management or supervisory role preferred ? Requires a Bachelor Degree or equivalent experience ? Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
    $35k-53k yearly est. 14h ago
  • Sr. PC&L Manager

    Astemo Ltd.

    Customer service manager job in Monroe, GA

    We are currently seeking a Production Control Manager to oversee all aspects of materials planning, scheduling, inventory, and logistics. This role is essential to ensuring smooth production operations, timely delivery to customers, and optimal inventory management across the site. The Production Control Manager will lead the coordination of materials and production planning while managing a team of professionals and working closely with manufacturing, procurement, and customer-facing teams to ensure operational success. Key Responsibilities (Other duties may be assigned depending on site needs and individual strengths) Oversee all materials management functions, including planning, inventory control, and distribution, to support production goals and customer satisfaction. Maintain optimal inventory levels to meet demand while minimizing holding costs, obsolescence, and expedited shipping expenses. Manage and improve inventory processes, including physical inventory, cycle counting, and year-end valuation. Coordinate model year phase-outs and manage obsolescence and termination claims as required. Direct production planning and scheduling to align with sales forecasts and ensure efficient use of labor and equipment. Monitor and resolve schedule deviations. Maintain clear and proactive communication with customers regarding order releases and delivery expectations. Investigate and resolve material shortages or supply chain disruptions. Develop and maintain reporting systems related to inventory, production, and materials functions. Oversee all shipping and receiving operations, including proper storage of inbound and outbound materials and finished goods. Ensure all departmental procedures align with company policies and best practices. Lead, coach, and develop the Production Control team, promoting a culture of continuous improvement, accountability, and professional growth. Required Qualifications Education: Bachelor's degree in Supply Chain, Business, Operations, or a related field (required) Experience: Minimum 5 years of experience in production control, supply chain, or manufacturing operations (preferred) Skills & Abilities: Strong leadership, organizational, and analytical skills Proficiency in production planning, inventory control, and materials management systems Excellent communication skills, both written and verbal Ability to problem-solve, prioritize tasks, and adapt to changing demands Experience with ERP or MRP systems (preferred) Demonstrated professionalism, ethics, and ability to lead cross-functional teams Supervisory Responsibilities This position supervises the Production Control Management Team Working Conditions Physical Demands: Light to moderate physical activity Ability to lift up to 25 pounds Regular movement throughout the office and manufacturing floor Extended periods of sitting or standing required Willingness to work 40-60 hours per week as needed Travel: Up to 20% domestic and international travel may be required Work Environment: Office setting with regular exposure to manufacturing environments Must adhere to safety protocols including use of personal protective equipment when required Additional Information Incomplete applications will not be considered. Final candidates must successfully complete a drug screening and background check to support our commitment to a safe, respectful, and high-performing work environment.
    $83k-114k yearly est. 1d ago
  • Customer Service Manager - In Office

    J.Craig Wilson and Associates

    Customer service manager job in Flowery Branch, GA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • General Manager, CRE Asset & Leasing Leader

    Nashville Public Radio 3.7company rating

    Customer service manager job in Atlanta, GA

    A national real estate firm in Atlanta is seeking an experienced General Manager for their tenant-based commercial asset operations. The ideal candidate will have a strong leasing background and excel in a team environment. Responsibilities include managing daily operations, adhering to regulations, and ensuring tenant satisfaction. The role offers a competitive salary, up to $100k based on fit, with bonuses and benefits. Interested applicants should send their resumes to *************************. #J-18808-Ljbffr
    $100k yearly 6d ago

Learn more about customer service manager jobs

How much does a customer service manager earn in Dunwoody, GA?

The average customer service manager in Dunwoody, GA earns between $24,000 and $75,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in Dunwoody, GA

$43,000

What are the biggest employers of Customer Service Managers in Dunwoody, GA?

The biggest employers of Customer Service Managers in Dunwoody, GA are:
  1. tidewaterinc
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