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Service Manager - Industrial Cranes
American Equipment HR LLC 4.3
Customer service manager job in Anaheim, CA
American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.
Job Summary:
The ServiceManager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customerservice and achievement of sales or productivity goals.
Supervisory Responsibilities:
Oversees and participates in the recruitment, hiring, and training of technicians
Oversees schedules and assignments for the branch
Oversees branch service sales and profitability
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
Sells profitable crane services for inspections, maintenance, installation, repairs, modifications, and upgrades to meet customer needs.
Oversees servicing of equipment, ensuring production, performance, and quality standards are consistently met.
Reviews jobs to ensure safety, quality, financial, and delivery goals and standards are met
Ensures a healthy and safe working environment, and compliance with federal and state regulations
Works with Regional Manager to develop operating budget and manages P&L for the branch
Delivers reports to executive team members as requested
Supervises equipment purchase and maintenance
Performs other related duties as assigned.
Collaborates with corporate office to set performance standards. Standards may be based on financial and operational goals and required compliance
Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives
Identifies training needs and opportunities; develops and implements a plan for meeting those needs
Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customerservice and setting an example for other staff
Performs other related duties as assigned
Required Skills/Abilities:
Excellent leadership and management skills.
Excellent sales, customerservice, and interpersonal skills
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, delegating when appropriate.
Proficient with Microsoft Office Suite or related software.
Experience:
Crane experience preferred
5 years management experience in a service industry
American Equipment provides a full and generous benefits package including 401k with a company match.
American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit ******************
Proof of right to lawfully work in the United States required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 125000-145000 Yearly Salary
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$69k-112k yearly est. 3d ago
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Head of Customer Success
Capitalizeus
Customer service manager job in Newport Beach, CA
Capitalize is transforming the $6 trillion commercial real estate (CRE) debt market with AI-driven technology that enhances transparency, improves lead quality, and accelerates deal efficiency. We empower capital markets, investment sales, lenders, and investors with the data and technology needed to fuel revenue growth and enable smarter decision-making. Join us in reshaping the future of CRE finance through AI and innovation.
Summary
Comp: $90K-$120K base + 20-30% bonus
Location: Preferred in Newport Beach, CA (open to hybrid across LA / OC / San Diego)
Capitalize.io is one of the fastest-growing AI/proptech companies in commercial real estate. We help commercial mortgage brokers, lenders, investment-sales brokers, and CRE investors source new deals using real-time liens, maturities, SREO portfolios, borrower contact data, distress signals, and AI-driven matching. 300+ companies rely on Capitalize today - and we're scaling fast.
We're hiring a high-performing, analytical, PLG-native Head of Customer Success to take full ownership of the customer lifecycle. This person will drive activation, adoption, retention, and expansion across a high-velocity book of SMB and mid-market accounts.
Core Responsibilities
Reduce churn by building proactive engagement, renewal, and risk-mitigation processes
Increase adoption via hands-on onboarding, scalable training, and customer education
Drive seat expansion & PQLs by identifying usage gaps and spotting product-qualified signals
Build repeatable playbooks for onboarding, lifecycle management, health scoring, renewals, and QBRs
Work cross-functionally with Product to relay customer feedback and influence roadmap
Partner with Sales to optimize handoffs, expansion workflows, and commercial strategy
Implement systems, dashboards, and analytics to track health, activation, NRR, and usage
Own renewals, churn metrics, customer satisfaction, and lifecycle KPIs
Build and manage onboarding sequences, lifecycle nudges, and automated touchpoints
Improve help center content, documentation, and customer training materials
Handle customer escalations with urgency and professionalism
What We're Looking For
3-6 years in SaaS Customer Success or Account Management
Experience in product-led or hybrid PLG SaaS environments
HubSpot power user (workflows, filters, lifecycle automations, sequences; certified is a plus)
Highly analytical - comfortable using dashboards to identify risk, guide strategy, and optimize retention
Strong process-builder: can create scalable onboarding, lifecycle, and expansion frameworks
Proven examples of improving activation, retention, or expansion
Player-coach mentality - willing to execute while building the long-term CS function
Excellent communication skills; collaborative with Sales, Product, and founders
Industry fit preferred: CRE data, proptech, financial data platforms, or data-heavy SaaS
Preferably located near Newport Beach HQ (hybrid options available across LA/OC/SD)
Competitive Compensation : Base salary with lucrative commission structure.
Professional Development : Opportunities for career growth and advancement.
Work Environment : Collaborative and innovative company culture with a focus on employee well-being and work-life balance.
Capitalize provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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$90k-120k yearly 5d ago
Success Manager
The Renaissance Network, Inc.
Customer service manager job in Los Angeles, CA
Are you a driven Success Manager? Are you interested in an opportunity to empower educators to improve student outcomes for an EdTech company that's leading the way in the future of teaching and learning?
Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. Trusted by more than 4,000 districts and numerous state education agencies, Amira is helping 4 million students worldwide become motivated and masterful readers.
They seek a Success Manager in the West (CA/OR/WA/AK/HI) to ensure the flawless onboarding and drive the deep, sustained product adoption of Amira across all user levels within assigned school districts. The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes.
Major Responsibilities
Onboarding & Project Management: Lead and project manage all aspects of new school and district implementations, from technical setup to user training, ensuring a timely and successful launch.
Training & Professional Development: Design and deliver high-quality, engaging training and professional development sessions for teachers, coaches, and school administrators (both virtual and on-site).
Adoption & Usage Analysis: Proactively monitor product usage data to identify trends, celebrate successes, and address adoption risks. Develop and execute data-driven intervention plans for at-risk users or schools.
Relationship Building: Build strong, collaborative relationships with mid-level district and school-based contacts, including Curriculum Directors, Principals, Instructional Coaches, and teacher leaders.
Best Practice Consultation: Serve as a pedagogical expert on the Amira platform, consulting with schools on best practices for integrating Amira into their existing curriculum and instructional routines.
Product Expertise & Feedback: Distill the reasons why the product is working well and why it is failing to deliver value. Convey this information back to R&D in an actionable form.
Risk Mitigation: Mine for and mitigate customer concerns or issues in a creative, proactive, and relentless way.
Preferred Qualifications:
3+ years of experience in customer success, implementation, professional development, or a former K-12 educator role (e.g., Instructional Coach, Principal, etc.)
Experience implementing software solutions, preferably in the Education SaaS industry.
Experience delivering professional development or training to adults.
Strong project management and organizational skills.
Ability to analyze data to derive actionable insights.
Excellent communication and presentation skills.
Deep empathy for the challenges and goals of educators.
50% travel.
Experience in education administration and/or a start-up organization a plus.
Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students.
The Renaissance Network - Building World-Class Teams to Impact Education
We process certain personal information about you for our legitimate business interests to identify and contact suitable individuals about opportunities that may be relevant to them. Details are set out in our Privacy Policy, including how to opt-out (ren-network.com/privacy-policy).
The Renaissance Network (TRN) is an equal opportunity employer. TRN complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
$99k-161k yearly est. 3d ago
Client Service Manager Trainee - Achieve July 2026
Arthur J. Gallagher & Company 3.9
Customer service manager job in Glendale, CA
Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will: Work cross-functionally to provide exceptional service to various internal and external clients Support workflow processes by crea ServiceManager, Client Service, Manager, Trainee, Benefits, Client Relations, Retail
$69k-103k yearly est. 7d ago
Customer Service Lead
The Phoenix Group 4.8
Customer service manager job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customerservice and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customerservice and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customerservice environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 2d ago
Plant Manager
Westlake Royal Building Products
Customer service manager job in Rialto, CA
The Plant Manager is responsible for overseeing all aspects of manufacturing operations. This role ensures production efficiency, quality control, safety compliance, and team development in alignment with company goals and strategic initiatives.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
· Lead plant operations to meet production targets, quality standards, and safety goals.
· Oversee the layout and optimization of equipment, workflow, and workforce utilization specific to concrete tile manufacturing.
· Develop and execute operational strategies to improve throughput, reduce waste, and enhance product quality.
· Foster a culture of continuous improvement using lean manufacturing principles (e.g., Kaizen, Six Sigma).
· Collaborate with cross-functional teams including Sales, Product Development, and Supply Chain to ensure customer satisfaction and timely delivery.
· Manage plant budgets, including operating and capital expenditures, aligned with market demand and business forecasts.
· Ensure compliance with OSHA, EPA, and other relevant safety and environmental regulations.
· Promote a safe work environment and lead initiatives to achieve zero-injury performance.
· Train and develop supervisory and managerial talent within the plant.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's degree in Engineering, Industrial Management, or a related technical field.
Experience
Minimum 10 years of progressive leadership in manufacturing operations, preferably in building materials or concrete products. Experience with lean manufacturing and continuous improvement methodologies is highly desirable.
Skills
- Strong leadership and team-building capabilities.
- Proficiency in interpreting financial reports, P&L statements, and operational KPIs.
- Ability to manage multiple priorities in a fast-paced production environment.
- Excellent organizational, communication, and decision-making skills.
- Familiarity with ERP systems and manufacturing software tools.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk, bend, and lift up to 35 lbs.
Vision requirements include close, distance, color, and peripheral vision.
WORK ENVIRONMENT
· Must be able to work in a manufacturing environment with moderate noise levels and exposure to dust and heat.
Our compensation reflects the cost of labor across several US markets. The pay range
$140,000 - $182,000 per year
is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience, and skillset. Westlake is a total compensation company. Depending on the position offered, sign on payments, and other forms of compensation may be offered as part of a total compensation package (also to include a full range of medical and other benefits).
$140k-182k yearly 3d ago
NUTRITION SERVICES SUPERVISOR
Azusa Unified
Customer service manager job in Azusa, CA
Azusa Unified
See attachment on original job posting
Education * Associate of Studies in Culinary Arts, Nutrition or Food servicemanagement from an accredited college or university with courses in institution management, dietetics, food and nutrition, hotel and restaurant management. Licenses/Certificates * Valid and current registration as a Registered Dietitian Nutritionist (RDN) with the Academy of Nutrition and Dietetics is required and must be obtained by the completion of the initial probationary period and must be maintained during employment. At minimum, candidates must be RDN eligible to meet this requirement. * A valid Food Protection Manager certificate approved by the State of California and must be maintained during employment. * A valid California Class C Driver License, a good driving record, and the ability to maintain insurability under the district's vehicle insurance policy. Use of a private automobile is required and must be maintained during employment. * USDA Professional Standards: Maintain a minimum of 10 hours of annual continuing education/ training in the areas within the scope of work.
* Three letters of recommendation are required with application. *
Education * Associate of Studies in Culinary Arts, Nutrition or Food servicemanagement from an accredited college or university with courses in institution management, dietetics, food and nutrition, hotel and restaurant management. Licenses/Certificates * Valid and current registration as a Registered Dietitian Nutritionist (RDN) with the Academy of Nutrition and Dietetics is required and must be obtained by the completion of the initial probationary period and must be maintained during employment. At minimum, candidates must be RDN eligible to meet this requirement. * A valid Food Protection Manager certificate approved by the State of California and must be maintained during employment. * A valid California Class C Driver License, a good driving record, and the ability to maintain insurability under the district's vehicle insurance policy. Use of a private automobile is required and must be maintained during employment. * USDA Professional Standards: Maintain a minimum of 10 hours of annual continuing education/ training in the areas within the scope of work.
* Three letters of recommendation are required with application. *
Comments and Other Information
Experience * One year of experience in institutional food service production involving menu planning and nutritional analysis. Experience in a school district is preferred.
$48k-80k yearly est. 2d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Customer service manager job in Riverside, CA
The Student ServicesManager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career ServicesManager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 3d ago
NUTRITION SERVICES SUPERVISOR
Azusa Unified School District
Customer service manager job in Azusa, CA
NUTRITION SERVICES SUPERVISOR at Azusa Unified Share on X - Application Deadline 2/3/2026 4:30 PM Pacific Date Posted 1/20/2026 Contact Joanne Klein ************ 4228 Number of Openings 1 Salary Pay Range $63,128 - $71,647 Annually Length of Work Yea Nutrition, Supervisor, Food Service, Nutritionist, Healthcare
$63.1k-71.6k yearly 2d ago
SAP Intercompany Sr. Manager - Consumer Goods
Accenture 4.7
Customer service manager job in Los Angeles, CA
We Are:
Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We bring reinvention to life using modern delivery methodologies, embedding AI into the way we deliver and into business processes.
Additionally, the Consumer Goods & Services industry is going through remarkable levels of transformation as they are responding to rapidly evolving consumer needs and market forces, and transforming internal operations for efficiencies - all of this underpinned by technology.
SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients.
You Are:
You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world
Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
You are a confident leader who spots and stays ahead of the SAP platform , industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
* Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future)
* Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
* Architect e2e Finance solutions that leverage SAP technologies, custom apps, & add on partner solutions
* Clearly explain SAP's Business AI strategy, including an understanding of its capabilities and roadmap. Identify functional areas expertise where AI can deliver real value to clients
* Experience in deployment of AI use cases within SAP delivery to improve efficiency and ability to explain how these AI-driven improvements can enhance project delivery
* Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
* Lead large project teams of varying size and scope - helping them achieve transformational roadmaps - onsite with clients or within Accenture
* Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
* Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
The Work:
* Minimum of 9 years SAP functional and technical experience in Intercompany Logistics including sales, procurement, and intercompany movements.
* Minimum 6 years of experience in SAP projects supporting Consumer Goods clients. (SAP support / managedservices experience will not be considered for this requirement)
* Minimum of 3 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Consumer Goods clients
* Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Intercompany area
* Prior experience in an Advisory and/or Consulting role
* Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 3d ago
Sr. Manager, Lead Gen + PPC (fully on-site in LA) [80871]
Onward Search 4.0
Customer service manager job in Los Angeles, CA
We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets.
This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes.
Type: Direct hire, fully on-site in downtown LA, Mon - Fri
Schedule: Regular hours
Pay: $200,000 to $225,000 salary depending on experience
Senior Pay Per Click / PPC Manager Requirements
10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments
Demonstrated success improving CPL, ROAS, etc., and lead quality
Recent experience managing multi-million dollar ad budgets.
Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies
Experience integrating paid media performance with Salesforce or comparable CRM platforms
Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups
Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics
Proven ability to build and own full-funnel acquisition systems, not just individual campaigns
Experience with call-based or high-intent lead generation environments, including regulated verticals
Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems
Experience partnering closely with intake teams or call center operations
Senior Pay Per Click / PPC Manager Duties
Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics
Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization
Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages
Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution
Maintain and optimize Google Business Profiles for accuracy, compliance, and performance
Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems
Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations
Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM
Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality
Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing
Analyze funnel performance from initial contact through qualification, contracting, and retention
Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights
Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure
Ensure compliance with platform policies, branding standards, and internal security protocols
Document system changes and maintain clear, up-to-date standard operating procedures
No deadline to apply.
$200k-225k yearly 3d ago
Senior Cost Manager
Fortiva
Customer service manager job in Los Angeles, CA
Job Title: Senior Cost Manager
Salary: $170,000 - $180,000
Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US.
As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team.
Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning.
Key Responsibilities:
Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle.
Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking.
Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations.
Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making.
Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team.
Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects.
Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders.
Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions.
Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance.
Key Requirements:
Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors.
Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls.
Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making.
Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting.
Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients.
Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment.
Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships.
Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred.
If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
$170k-180k yearly 1d ago
Studio Manager
Karen Lord Pilates Movement
Customer service manager job in Los Angeles, CA
Studio & Front Desk Manager
Karen Lord Pilates Movement - Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities:
Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
Serve as primary operational contact for front-desk and trainer teams.
Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
Deliver outstanding customer support; resolve client concerns calmly and positively.
Maintain and update studio policies, procedures, and operations manuals.
Enforce studio standards and ensure staff + clients follow guidelines.
Manage product inventory, supplies, and ordering workflows.
Represent ownership, execute strategic vision, and organize special events + brand collaborations.
Maintain a clean, organized, and professional studio environment.
The role may include some front-desk hours when needed.
Driving required: the position will travel to multiple locations.
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.
Highly organized with strong multitasking and operational focus.
Exceptional attention to detail and a proactive mindset.
Tech-savvy: adept with scheduling systems, Mindbody software, and business operations.
A kind, positive, upbeat personality that aligns with our inclusive studio culture.
Interest in fitness and wellness; experience in a studio environment strongly preferred.
Why You'll Love Working Here
Join a growing boutique Pilates group with expansion ahead.
Work in a supportive, care-first team culture that values growth and internal promotion.
Opportunity to lead and shape operations across multiple locations.
Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply:
Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Work Location: In person
$55k-147k yearly est. 4d ago
Senior Manager, Publishing (Games) Temp
Skybound Entertainment
Customer service manager job in Los Angeles, CA
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.
Opportunity
Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on
Invincible VS
and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem.
As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond.
You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role.
Reports: This position will report to Skybound's Senior Director, Publishing (Games)
Responsibilities Include:
Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies.
Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch.
Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction.
Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions.
Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns.
Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints.
Use data and player research to inform marketing decisions and product feedback loops.
Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI.
Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise.
Role Requirements:
6+ years of experience in brand, publishing or product marketing, preferably in the games industry.
Demonstrated success launching and sustaining live digital products or services.
A strategic thinker with hands-on experience turning insights into high-performing campaigns.
Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals.
Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns.
A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision.
Skilled in campaign planning, messaging strategy, and channel coordination.
Game industry experience as both a professional and a player.
Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment.
Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus.
Salary Range: $130,000 - $150,000 USD / Year
Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company.
The salary range listed is just one component of the total compensation package for employees.
Compensation decisions are dependent on the circumstances of each role.
Benefits
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including
The Walking Dead
and
Invincible
.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling
The Walking Dead
video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible
is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
For more information on our Privacy Policy, visit: ***************************************
$130k-150k yearly 4d ago
Studio Photography Manager
PTR Global
Customer service manager job in Culver City, CA
Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality.
Responsibilities:
Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination.
Lead a team of photographers and support staff to ensure the successful execution of photography projects.
Collaborate with clients and creative teams to understand project requirements and deliver exceptional results.
Maintain and organize studio equipment, ensuring it is in optimal working condition.
Ensure all photography meets quality standards and aligns with project goals and brand guidelines.
Stay updated on industry trends and advancements in photography techniques and equipment.
Manage budgets and timelines for photography projects, ensuring efficient use of resources.
Qualifications:
Proven experience as a Studio Photography Manager or in a similar role.
Strong knowledge of photography techniques, equipment, and software.
Excellent leadership and team management skills.
Exceptional organizational and time management abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Creative mindset with a keen eye for detail.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $52
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
$50-52 hourly 4d ago
General Manager, Beacon
Critical Role
Customer service manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
The Avery Point Group, Inc.-Executive Search Catalysts for Change™
Customer service manager job in Orange, CA
Confidential | Southern California (On-site)
Who Should NOT Apply
This role is not a fit if you:
Prefer a corporate or desk-based leadership role
Lack direct aerospace or defense manufacturing and machining experience
Have not personally owned P&L and execution accountability
Are seeking a turnaround, roll-up, or short-term transformation type role
Are uncomfortable leading a small, technically demanding shop hands-on
Why You Should be Interested in this Role
This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment.
The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable.
This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth!
This role is best suited for a hands-on, “A-level” operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment.
Company:
Confidential
Position:
GM Site Leader
Location:
Orange, Ca - Southern California (On-Site)
Reporting:
Chief Operating Officer
(Platform / Holding Company)
What You Will Own in this Key Leadership Role (end-to-end)
Site Leadership & Operational Execution
Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials
Learn shop operations quickly and establish credibility through visible, hands-on leadership
Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery
Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment
Quality, Compliance & Risk Focus
Lead and continuously strengthen aerospace quality systems and compliance requirements
Ensure audit readiness, document discipline, and a zero-defect mindset across the organization
Drive root-cause problem solving and corrective action with urgency and accountability
Customer Relationship Focus
Serve as the senior executive interface for key aerospace and defense customers
Protect customer trust through transparent communication and consistent execution
Balance customer commitments with internal capacity, risk, and profitability considerations
Asset Utilization, Maintenance & Capex
Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement
Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput
Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation
Lean & Continuous Improvement Leadership
Lead Lean as a management system, not a tool deployment
Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement
Build a culture of accountability, ownership, and continuous improvement
People Leadership & Bench Strength
Build trust and credibility with a skilled, technical workforce
Develop front-line leaders and reduce key-person dependency
Install clear roles, expectations, and accountability across the organization
Lead by example with a strong floor presence and high personal energy
Business & Financial Management
Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory
Establish a disciplined operating review cadence with ownership and the board
Partner closely with ownership on strategy, capital allocation, and pacing of growth
Role CTQs (Critical to Quality)
Zero quality escapes; audit-ready at all times
Consistent on-time delivery for mission-critical programs
High utilization and reliability of advanced CNC assets
Strong retention of critical technical talent
Credible, calm executive presence with customers, employees, and ownership
Position Critical to Quality + Success (CTQ+S): Technical Requirements
Education
Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered
MBA or advanced technical degree a plus
Experience
Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining
Prior site-level P&L ownership in a small to mid-sized machining environment
Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment
Demonstrated success operating high-accountability, customer-critical manufacturing environments
Strong familiarity with aerospace quality systems and compliance expectations
Proven ability to improve utilization, throughput, and operating discipline
Functional Skills
Strong command of job shop operations, scheduling, and job costing systems
Solid financial acumen including pricing, quoting, margin management, and capex ROI
Pragmatic, results-driven use of Lean and continuous improvement tools
Comfort with KPIs, dashboards, and data-driven management
Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile
This Small Shop Environment Requires Hands-On Floor Leadership
Engages directly with machinists and supervisors
Leads through credibility, presence, and action
Ownership Mindset
Thinks and acts like an owner
Disciplined with capital and serious about risk
Change Leadership Without Disruption
Improves systems and discipline without destabilizing what works
Brings people along through clarity, consistency, and accountability
High Energy, High Accountability
Comfortable operating at a fast pace in a small-company environment
Able to orchestrate multiple priorities under pressure
Deep Alignment With Long-Term Focus
Values durability, quality, and reliability over short-term wins
Sees Lean as a leadership philosophy, not a program
Compensation & Relocation
Competitive base salary with performance-based bonus
Long-term incentive alignment potential
Relocation considered for exceptional candidates - High preference for Local talent
Daily On-site leadership required
$64k-126k yearly est. 3d ago
General Manager
Maruwa America Corp
Customer service manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★
$95k-120k yearly 4d ago
Store Manager
Mango 3.4
Customer service manager job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customerservice is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customerservice is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
• As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$35k-57k yearly est. 2d ago
SAP Intercompany Sr. Manager - Consumer Goods
Accenture 4.7
Customer service manager job in Los Angeles, CA
We Are:
Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We bring reinvention to life using modern delivery methodologies, embedding AI into the way we deliver and into business processes.
Additionally, the Consumer Goods & Services industry is going through remarkable levels of transformation as they are responding to rapidly evolving consumer needs and market forces, and transforming internal operations for efficiencies - all of this underpinned by technology.
SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients.
You Are:
You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world
Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
You are a confident leader who spots and stays ahead of the SAP platform , industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
+ Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future)
+ Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
+ Architect e2e Finance solutions that leverage SAP technologies, custom apps, & add on partner solutions
+ Clearly explain SAP's Business AI strategy, including an understanding of its capabilities and roadmap. Identify functional areas expertise where AI can deliver real value to clients
+ Experience in deployment of AI use cases within SAP delivery to improve efficiency and ability to explain how these AI-driven improvements can enhance project delivery
+ Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
+ Lead large project teams of varying size and scope - helping them achieve transformational roadmaps - onsite with clients or within Accenture
+ Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
+ Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
The Work:
+ Minimum of 9 years SAP functional and technical experience in Intercompany Logistics including sales, procurement, and intercompany movements.
+ Minimum 6 years of experience in SAP projects supporting Consumer Goods clients. (SAP support / managedservices experience will not be considered for this requirement)
+ Minimum of 3 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Consumer Goods clients
+ Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Intercompany area
+ Prior experience in an Advisory and/or Consulting role
+ Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
How much does a customer service manager earn in East Los Angeles, CA?
The average customer service manager in East Los Angeles, CA earns between $39,000 and $131,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in East Los Angeles, CA
$71,000
What are the biggest employers of Customer Service Managers in East Los Angeles, CA?
The biggest employers of Customer Service Managers in East Los Angeles, CA are: