General Manager / Territory Business Owner
Customer service manager job in Eugene, OR
Full Business Ownership Opportunity (NOT a Franchise)
Our client is offering a unique opportunity to acquire and operate an established territory (Eugene - Bend) backed by a nationally recognized brand while maintaining full independence and control.
This is a rare chance to step into an existing service operation with active customers, proven systems, and strong brand support already in place.
Are you an experienced, technically competent service-driven leader looking to own and grow your own business - without the fees, restrictions, or rigid rules of a franchise?
$300K - $400K - reasonable earning expectation for the first year after all expenses
Why This Opportunity Is Different
NOT a franchise - no franchise fees or strict operating playbook
Full business ownership with the freedom to run your operation your way
Exclusive territory rights that protect your market
Financing assistance available for qualified candidates to help acquire current assets
Established customer base and strong brand awareness already in place
Corporate support without franchise strings - including national advertising, proven systems, and operational guidance
What You'll Do
Lead day-to-day operations and manage a service-focused team of 20 + employees
Oversee scheduling, customer relationships, and market growth
Drive business growth, performance and long-term asset value
Utilize corporate tools and support to expand within your territory
Who Thrives Here
Individuals with experience running or managing a service-type business (trades, home services, maintenance, facilities, or related fields)
Leaders with strong customer service and operational skills
Highly motivated entrepreneurial thinkers with DRIVE
Candidates able to secure an Oregon Contractor's License (or who already hold one)
Financially prepared applicants (with potential corporate financing assistance)
👉 If you're ready to build a business of your own - with brand power and support but none of the franchise restrictions - we'd love to connect with you.
Apply confidentially to learn more.
Store Manager
Customer service manager job in Creswell, OR
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:
Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
Delivering on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
Learn how to create a desirable work environment through promotions, recognition, and empowerment.
Problem solving and conflict resolution for both team members and customers.
Learn sales and profit management - accountable for achieving top and bottom line.
Promote a safe and productive work environment
Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
Learn the process of organizing merchandise resets to company specifications on a periodic basis.
Implementing and sustaining merchandise presentation per company standards.
Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
PAPERWORK:
Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Train to do periodic sales forecasting, payroll analysis and budget review.
Train on documentation of team member evaluations and corrective action.
INVENTORY:
Train on managing periodic price changes.
Train on communicating inventory needs to buyers and distribution centers.
Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
SPECIAL PROJECTS:
Learn how to coordinate and conduct special sales events.
Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
Community involvement.
TEAM MEMBER RELATIONS:
Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
Learn how to address team member issues and concerns, working with HR team when necessary.
Learn how to assess and develop team members for advancement within the organization.
BUDGET/AUDITING
Train to be responsible for budgeting and sales forecasting.
Learn how to be responsible for auditing store processes.
Required Qualifications
Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Must have valid driver's license if you drive for company business.
Process information and merchandise through system and POS Register system.
Read, write, and count to accurately complete all documentation.
Freely access all areas of the store including selling floor, side lot, stock area, and register area.
Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
Work a minimum of 52 hours per week.
Stand and walk for long periods of time often up to four hours straight without a break.
Travel to other store locations and to company functions.
Working Conditions
Normal office working conditions
Physical Requirements
Standing (not walking)
Sitting
Walking
Kneeling/Stooping/Bending
Reaching overhead
Driving a vehicle
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Customer Service Manager
Customer service manager job in Eugene, OR
Job
Title:
Customer
Service
Manager
Auto-ApplyCustomer Service & E-Commerce Supervisor - Full Time
Customer service manager job in Eugene, OR
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
* Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
* Establishes clear expectations for balancing in-store customer service and completing online orders.
* Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
* Seeks awareness of relevant competitors and industry trends.
* Ensures an effective and efficient response to customer questions, requests, and/or concerns.
* Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
* Maintains Team Member safety and security standards.
* Ensures compliance with relevant regulatory rules and standards.
* Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
* Maintains cleanliness of workspaces including staging area and coolers.
* Maintains security of equipment, e.g., MSRs, phones, currency counters.
* Proactively identifies process improvement opportunities.
* Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
* Ability to perform task management, balancing dynamic customer flows.
* Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
* Excellent interpersonal, motivational, team building and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
* 12+ months retail experience
Physical Requirements/Working Conditions
* Must be able to lift 50 lbs.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: Single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting, and reaching
* Exposure to FDA approved cleaning chemicals
* Exposure to temperatures 90 degrees Fahrenheit
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $18.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Lead Customer Service Representative - Full Time, Bonus Eligible
Customer service manager job in Tangent, OR
Shift Availability Days - Evenings - Overnight Job Type Full time The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
* Greets customers as they enter the area and thanks customers as they leave.
* Gives assistance and offers suggestions or recommendations to the customer.
* Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
* Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
* Reports to work on time and follows the dress and appearance code.
Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:
* Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.
* Inspects store facilities and equipment for safety, cleanliness, and proper working order.
* Contacts maintenance for repair when needed.
Merchandising: Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries.
* Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
* Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.
Sales Controls: Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits.
Financial Controls: Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions.
* Notifies the Store Manager of any sales, cash, inventory or operating discrepancy.
* May receive and sign vendor deliveries and verify quality and quantity of product.
* Follows Company and/or brand guidelines for product breakage or spoilage.
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.
* Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.
* Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs.
* Assists with counseling of employees and provides feedback to help employees improve performance.
* May provide direction for managing the fast food service area of the store.
* Knows the gasoline pricing strategy for the store and changes gasoline prices correctly.
Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
* Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.
Administrative: Performs duties associated with shift change such as counting the cash drawer, recording employee purchases and completing end of shift/shift change reports.
* Keeps and ensures all employees keep accurate time keeping records.
* May take inventory of supplies and equipment.
* Attends job-related meetings (may be required to work irregular hours).
* Provides regular and predicable onsite attendance.
* Complete daily store reports and other duties as assigned by the Store Manager.
JOB REQUIREMENTS:
* High school diploma or GED preferred.
* Experience in retail sales preferred.
* Ability to work with the equipment, tools and materials listed above.
* Ability to work as scheduled including arriving to work on time.
* Ability to communicate information and ideas so others will understand.
* Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
* Ability to perform essential duties and physical functions described below.
* Ability to work in the conditions described below.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:
* Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
* Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
* Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
* Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
* Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
* Able to reach overhead for objects
* Ability to bend and twist at waist
* Ability to communicate orally
* Ability to operate a cash register and/or computer keyboard
* Ability to stoop, kneel, squat, bend, push, and pull
* Ability to work alone
* Be exposed to occasional noise
* Ability to stand and/or walk for an entire shift
* May require climbing a ladder to store and retrieve materials or place and remove signs
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:
* Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
* Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer.
* Exposure to occasional noise.
* Work with minimum direction and periodic supervision.
ACKNOWLEDGMENT
This indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this . As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Hiring Range: $15.70 to $15.70
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
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Customer Service Manager
Customer service manager job in Eugene, OR
Do you enjoy meeting and engaging with a diverse range of people? Are you eager to help others around you in a professional and friendly way? Are you looking for a company you can grow with? If you answered yes to these questions, we want to hear from you! Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager.
About Bi-Mart Corporation:
We've been a part of the Northwest for over 65 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.
We're part of the neighborhood, and we've served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities.
Why work for Bi-Mart?
Employee-owned
Growing company
Great work-life balance
Community involvement
Great work environment
We love our customers!
Responsibilities
About the Store Team
The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes our outstanding Front-End team. The Store Team strives to create the best shopping experience possible for our customers. As a community-based company, we want our customers to feel right at home when they shop at Bi-Mart.
About the Front-End Manager Position:
We are looking for a hardworking and energetic Customer Service Manager to join Bi-Mart. This position builds, promotes, and delivers a high degree of customer service. Our Customer Service Manager's daily tasks include prompt and friendly service to our customers, precise handling of customer transactions, ensuring cashiers receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other responsibilities can including; inventory replenishment, ensuring that check stands are clean & well-stocked, helping train new employees on front-end responsibilities, and managing BOPIS fulfillment.
Qualifications include, but are not limited to:
The ability to communicate well verbally and in writing
The capability to arrive on time with a positive and friendly attitude
The ability to set priorities and organize workload
The talent to efficiently solve problems and offer solutions to customers
The capacity to engage with and assist a variety of individuals
An ability to provide excellent customer service
The capacity to think strategically and to lead
Experience:
1+ Year(s) as a cashier, sales associate, bagger, courtesy clerk, or in other retail positions.
Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also an asset!
Schedule:
As an employee-owned company, Bi-Mart stores are open 8:00 am - 8:00 pm Monday - Saturday and 9:00 am - 6:00 pm Sunday
Hours may vary depending on workload and assignment
Qualifications
Benefits For All Employees Include:
Personal Time Off (depending on length of service and hours compensated: 2 - 4 weeks annually)
On-Demand Payment Option
Employee Stock Ownership Plan
Employee Purchase Discount
7 Paid Holidays Annually
Paid Bereavement & Jury Duty Leave
401(k) Plan
Employee Assistance Program
Benefits For Full-Time Employees Also Include:
Health/Prescription/Vision/Dental Insurance
Healthcare Flexible Spending Account
Tuition Assistance
Life and Accidental Death & Dismemberment insurance
Short-Term Disability
All Employee benefits will meet or exceed requirements set forth by state and federal laws.
Pay:
Bi-weekly / On-Demand
We are an equal opportunity employer and value diversity at Bi-Mart. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyOpen Jobs Sales and Service Leader - Full Time
Customer service manager job in Eugene, OR
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As a Sales and Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Key Responsibilities
Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds
While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$23.00 - $28.25/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
HVAC Service Manager
Customer service manager job in Eugene, OR
Job Description
HVAC Service Manager
$90,000-$110,000/year with bonus potential up to $120,000 total compensation 120 Hours of Frontloaded PTO
If you're a strong leader who knows how to build high-performing teams, elevate technician success, and deliver world-class service, this role is for you.
At Reynolds Electric, Plumbing, Heating and Air, leadership is the foundation of great service. You'll join a company where people feel valued, supported, and proud of the work they do every day. Your guidance will help technicians grow, ensure customers receive exceptional service, and continue building a culture of professionalism and collaboration.
Why You'll Love Working Here:
At Reynolds, we're proud to have one of the most positive, professional, and team-focused cultures in the industry. Our service technicians operate like true professionals, consistently delivering high-quality work that exceeds customer expectations. As the HVAC Service Manager, you'll lead a team you can genuinely be proud of.
Our management team is fully committed to your success. You'll have the tools, training, and support to build and maintain a high-performing service department, develop your team, uphold standards, and drive results.
With nearly 65 years of reputation for quality and integrity, Reynolds is a place where you can feel proud to lead, contribute, and make a meaningful impact every day.
What You'll Do as HVAC Service Manager:
You will lead, mentor, and empower a team of service technicians to deliver best-in-class customer experiences while meeting operational and financial goals. Your role drives both team culture and business outcomes.
What You'll Do
Coach and develop your team of service technicians to meet key performance indicators, including sales conversion, average ticket, and sales per hour.
Strengthen sales capabilities through proven techniques such as option-based selling, tech-generated leads (TGLs), and maintenance-to-monetization strategies.
Build and maintain a positive, accountable, high-performing team culture that consistently exceeds customer expectations.
Conduct field visits, support technicians on complex jobs, and ensure customers feel confident and cared for.
Lead weekly service meetings and collaborate with leadership to align department goals and strategies.
Use ServiceTitan (preferred) to monitor performance, analyze data, and adjust strategies as needed.
Assist with recruiting by interviewing and selecting strong candidates to grow your team.
Oversee onboarding and ongoing technical and service training for your team.
Ensure safety compliance, adherence to processes, and accurate documentation.
What You Bring
3+ years of team leadership or management experience, preferably in a service or technical environment.
Proven ability to motivate, coach, and develop a team toward high performance.
Confident decision-maker who handles challenges with professionalism and sound judgment.
Excellent communication skills, with the ability to present clearly and follow through on commitments.
Experience driving revenue, profitability, and technician success.
Collaborative, team-first mindset and commitment to outstanding customer service.
Experience with ServiceTitan is a plus but not required.
HVAC experience and certifications (EPA 608, NATE, etc.) are helpful but not mandatory.
What You'll Get
Competitive Pay + Bonus Potential Salary range of $90,000 to $110,000 per year based on experience, with a bonus plan tied to gross profit targets. Top performers can earn up to $120,000 in total compensation.
Financial Security 401(k) with a 3% company match and $20,000 company-paid life insurance, with options to add coverage for family members.
Health & Wellness Medical, dental, and vision coverage for employees, with support for family coverage.
Frontloaded PTO + Holidays Start your role with 120 hours of paid time off, plus 7-9 paid holidays per year.
Training & Development Ongoing leadership, technical, and professional development opportunities to help you grow. You'll be part of a team that recognizes effort, celebrates achievement, and supports continuous improvement.
Join a Team You Can Be Proud Of
At Reynolds, your leadership makes a difference. You'll guide a team that respects your expertise, drive results that matter, and shape a service department that delivers excellence every day.
See why we were named one of the 100 Best Places to Work in 2024 and 2025. Apply today and take the next step in your career with a company that values your impact and growth.
Service Manager
Customer service manager job in Eugene, OR
Job DescriptionDescription:
Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!
RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven.
Job Responsibilities
Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims.
Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews.
Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards.
Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service.
Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates.
Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals.
Qualifications
Understand the service process.
Analysis/problem solving skills.
Team leadership and motivation skills to the service staff.
Demonstrate commitment to and creative thinking for continuous improvement.
High ability to multi-task.
Ability to develop and maintain a good business relationship with both external and internal customers.
Requirements:
Education and Experience
Minimum 3-5 years of experience in RV or Auto service operations
Experience in a leadership role with demonstrated ability to motivate and manage people.
High school diploma or GED required - additional business coursework preferred
Benefits
Medical, dental, and vision insurance
401K with company match
PTO
Great company culture
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Kendall Ford Service Manager
Customer service manager job in Eugene, OR
Job DescriptionDescription:
Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team!
What we offer:
Competitive pay plans - Annual wages range from $180,000-$250,000!
Relocation packages
Professional Growth and leadership development training
Experienced technicians and advisors
State of the art facility
Quarterly fixed ops meetings company wide
Support from multiple dealerships and Service Managers within the Kendall family
Large loyal customer base
Medical, Dental and Vision insurance
Life Insurance
401K plan
As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required.
Who we are:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients!
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements:
Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice.
Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.
Service Manager
Customer service manager job in Eugene, OR
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
**Skills/Qualifications**
Required
+ Valid driver's license
+ High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
+ Management experience
+ Experience in industrial sales or customer service
+ Availability to start within two weeks after offer made/accepted
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Call Center Manager
Customer service manager job in Eugene, OR
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Auto-ApplyKendall Ford Service Manager
Customer service manager job in Eugene, OR
Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team!
What we offer:
Competitive compensation plans
Relocation packages
Professional Growth and leadership development training
Experienced technicians and advisors
State of the art facility
Quarterly fixed ops meetings company wide
Support from multiple dealerships and Service Managers within the Kendall family
Large loyal customer base
Medical, Dental and Vision insurance
Life Insurance
401K plan
As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required.
Who we are:
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients!
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements
Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice.
Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.
Registration and Submission Review Services Manager
Customer service manager job in Eugene, OR
Department: SSEM Continuing and Professional Education Appointment Type and Duration: Regular, Ongoing Salary: $45,000 - $55,000; Commensurate with experience Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0
Application Review Begins
November 14, 2024; Position open until filled
Special Instructions to Applicants
Please submit a cover letter, resume with educational and professional experience, and contact information for 3 professional references with your online application.
Department Summary
University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be admitted students at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs.
Through CPE's mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways: first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.g. UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10,000+ attendees).
Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars. CPE reports to the Division of Student Services and Enrollment Management.
Position Summary
The Registration service area within Conference Services is responsible for fulfilling the attendee registration function for all contracted events and meetings. Members of the service area deliver a full range of registration services. These services include but are not limited to web-based registration, badging, automated communication development, email/chat/phone customer service, client relations, and onsite event logistics.
The Submission Review service area within Conference Services facilitates session content management for contracted events and meetings. Members of this service area deliver a full range of content administration including, but not limited to managing online submission and review, session scheduling, speaker management, data-driven web and mobile content delivery, and onsite session logistics management.
The position of Registration and Submission Review Services Manager will have responsibilities across both service areas. The manager will function as the primary client liaison for the fulfillment of registration and session submission content-related needs across numerous events and meetings. The manager is responsible for the development of web-based registration and session submission/review forms in collaboration with the Conference Services IT department. The manager will lead project teams in the delivery of registration and speaker and/or presenter customer service, and data management. The manager will be responsible for onsite registration processes and session room logistics management, including registration area design, staff scheduling, and vendor management (e.g. Mobile Application providers, AV companies, facilities, General Service Contractors) for a variety of events and meetings. The Registration and Submission Review Services Manager has a strong facility for system thinking to support the integration of our systems with external membership databases and envisions technical solutions in collaboration with clients and IT. Candidates in this position must be able to travel 30-45 nights per year to event locations.
This position will report to the Associate Director of Conference Services. The manager serves as a lead work/oversight supervisor to students and staff and utilizes strong leadership skills to direct cross-departmental work teams in relation to specific project delivery.
Minimum Requirements
• Bachelor's Degree or equivalent education and experience in the meeting planning/events industry.
• Two years of experience in the events industry, management of database integrations, management of event logistics, and/or client representation.
Professional Competencies
• Excellent oral and written communication skills.
• Experience in team leadership and employee supervision.
• Ability to lead teams in the management of multiple tasks on varying timelines.
• Ability to navigate database systems and web-based tools.
Preferred Qualifications
• Experience leading an events team on fulfillment from project inception through onsite deployment.
• Three or more years in client representation, preferably with associations
• Experience managing suppliers.
• Meetings certification or relevant coursework.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Sports Sales & Services Manager
Customer service manager job in Eugene, OR
Sports Sales & Services Manager
About Us
Travel Lane County promotes the Eugene, Cascades & Coast region to support a resilient, year-round and countywide economy that enriches our communities. Our team is collaborative, innovative and driven by a shared commitment to serving the place we call home.
The Role
Were looking for a Sports Sales & Services Manager to guide events from first conversation to final whistle -- building relationships, managing logistics and ensuring athletes, visitors, and partners have unforgettable experiences.
This position blends sales, relationship management and event coordination. Youll manage the rebooking process for returning sports events, identify new opportunities and collaborate with local venues, community partners and event organizers to make each event a success. Whether youre pitching a returning tournament, coordinating a familiarization tour or supporting a championship weekend, your work helps strengthen the regions reputation as a vibrant, year-round sports destination.
What Makes You a Great Fit
Were looking for someone who:
Has a sales mindset. Youre confident asking for the business, following up on leads and turning relationships into results.
Loves events and logistics. Youre energized by a full plate and a steady flow of projects. You keep details organized, priorities clear and events/committees running smoothly from start to finish.
Builds strong relationships. You connect easily with people and take pride in being a trusted partner to event organizers, venues and local stakeholders.
Thinks strategically and stays curious. You enjoy researching opportunities, analyzing trends and identifying ways to strengthen Lane Countys position as a sports destination.
Brings focus, flexibility and teamwork. You manage multiple projects with ease, adapt quickly when plans change and collaborate across teams and committees to make great things happen.
Values community and service. You care deeply about the visitor experience and understand how sports tourism benefits the people who live here.
Bonus points if youre a sports enthusiast. You dont need to be an athlete, but if you get excited about the energy, teamwork and community impact that sports bring, youll feel right at home here.
What to Expect
Youll be part of a team thats passionate about collaboration, innovation and service. This full-time role is based in our downtown Eugene office, with opportunities for hybrid work after your first few months.
Your time will be split between research, partner meetings and event coordination both behind the scenes and on-site at events. Youll lead service delivery from kickoff to execution, manage relationships with event owners and partners. Youll also take the lead on rebooking efforts building rapport, identifying opportunities and confidently asking for the next event. Occasional evening and weekend work is part of the rhythm of the job, but so are the rewards seeing your work come to life as athletes, fans and communities come together.
Starting pay:$55,000(full-time, exempt)
Benefits include:
Medical and dental insurance
Paid holidays,vacationand sick leave
Employer SEP/IRA contributions after two years
A culture built on collaboration and innovation.We champion each other's growth, step up to help whenneededand stay focused on work thatbenefitsour broader community.
Work that matters.Your efforts directly support businesses across Lane County's communities.You'llhelp visitors discover experiences that become lasting memories while contributing to a visitor economy thatbenefitsthe people who live here.
Position is open until filled. First review of applications will be on November 12.
Position Title: Sports Sales and Services Manager
Purpose of Position:
This position works closely with the Senior Director of Sports through the full sales and services process for sports events, ensuring seamless experiences for event owners,athletesand community partners.The manager leads rebooking efforts, oversees servicedeliveryand coordinates local and regional partnerships to strengthen Lane Countys position as a premier sports destination.
Responsibilities*:
Sales & Event Development (30%)
Manage the rebooking process for returning sports events; transition details frominitialsales contact (Senior Director) into full account management.
Research regional and local tournament opportunities in partnership with clubs,teamsand community organizations (with support from Coordinator).
Cultivate andmaintainstrong relationships with sports event rights holders, localpartnersand venue managers.
Support proactive sales strategies that generate new opportunities for sports tourism.
Support planning and hosting of familiarization (FAM) tours & site visits.
Services & Event Support (40%)
Develop andmaintaina Sports Services Playbook thatidentifiescore services offered, in collaboration with Conventions, Community Engagement and Marketing teams.
Lead the services process from event kickoff meeting through in-market execution.
Serve on Local Organizing Committees (LOCs) for selected events.
Develop and manage event itineraries and the Show Your Bib program (with support from Coordinator and Marketing).
Coordinate in-market tabling for events and ensure staff/volunteer coverage.
Project & Event Management (20%)
Schedule and track activities and communications for the Sports Advisory Council (SAC), TrackTown Roundtable, Trackcommittees,othergroupsand projects.
Manageevent, event timelines, partnercommunicationsand follow-up reporting.
Ensure that services and deliverables aredeveloped andcompleted on time and meet client expectationsand organizational goals.
Team & Administrative Support (10%)
MaintainaccurateCRM records,reportsand documentation.
Support the Senior Director, Sports with special projects and industry initiatives.
Attend staff meetings, trade shows and industry events as assigned.
Other Duties as Assigned
*(Percentages provided as a guide only. Work will vary over time.)
Position Requirements:
35 years of experience in sales, eventmanagementor services, preferably within sports, tourism,hospitalityor related industry.
Demonstrated ability to manage projects,committeesand/or client accounts.
Strong organizational skills with attention to detail and follow-through.
Familiarity with CRM systems (Simpleviewpreferred) and Microsoft Office 365.
Availability to work evenings, weekends and holidays for visitor center shifts and events as needed.
Valid Oregon drivers license, clean drivingrecordand ability to drive a company van.
Able to set up and take down information table with brochures and other materials including tables, tents,etc
Able to staff information table for up to 8 hours, both indoors and outdoors.
Able to load and deliver cases of visitor guides (up to 35 lbs.) to local businesses using the company van.
Compensation/Hours:
Full-time, exempt position based in our downtown Eugene office with occasional shifts in the visitor center. This position is eligible toworka hybrid in-office/remote schedule after 3 months.
Competitive salary,commensuratewith experience.
Benefits include medical and dental insurance, paid holidays,vacationand sick leave.
Employercontributionto SEP/IRA after two years of employment.
This position reports to the Senior Director of Sports.
Service Supervisor
Customer service manager job in Tangent, OR
PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
* Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
* Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
* Computer skills, including Microsoft Office suite.
* Leadership skills and mindset.
* Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience)
Why work for Pape':
* Competitive pay based on your skills, training, and experience level.
* Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
* Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
* Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
* Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
* Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
* Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
* Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Tangent, OR
PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, OR SERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Supervisor
Customer service manager job in Tangent, OR
Job DescriptionPAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TANGENT, ORSERVICE SUPERVISOR:
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Tangent, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED:
Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere.
Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
Computer skills, including Microsoft Office suite.
Leadership skills and mindset.
Ability to maintain good customer and employee relations.
Compensation: $50,000-$90,000/yr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Service Manager
Customer service manager job in Springfield, OR
Are you a positive, friendly, fun, engaged and open to change and challenge with a sense of urgency? Are you a team builder, able to help others be successful in their roles? Are you a strong leader with a genuine passion for hospitality? Do you have a strong entrepreneurial spirit?
If you answered YES to all of these questions, I want to hear from you!
At Evergreen Restaurant Group/Italian Restaurant Group, a franchisee of Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an employee is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an awesome experience.
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, food and liquor cost, presentation, customer experience, and professional leadership and direction to employees. Join for the Fun, Stay for the Career!
Not only will you make Outback a great place to work, have fun and make money, but you'll also create opportunities for our Outbackers (what we affectionately call our team members) to grow their careers as well.
Position Details:
* Assist with staffing levels and determining which staff are assigned to each shift.
* Manages all employees to maintain high employment quality standards consistent with the brand including, but not limited to, hiring, development, counseling, promotion, discipline, and termination as appropriate.
* Share the vital responsibility to recruit, interview, and hire employees to staff your restaurant.
* Champion our development paths for all employees so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
* Enforce safety and sanitary practices and maintenance.
* Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards. The operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
* Actively participates as a member of the management team.
* Responds to guest comments and seeking the opportunity to build guest count while educating and empowering other employees to act in a similar capacity.
* Sets excellent customer service and work examples.
* Demonstrate knowledge of the entire menu and preparation.
* Engage in community and market-related opportunities at the restaurant.
Minimum Requirements:
* One (1) year previous restaurant management experience
* Must be able and willing to work a flexible schedule.
* Minimum age 21 years.
Preferred Requirements:
* One (1) year previous experience in full service (including bar) restaurant management
* Certification in food safety. SERVE safe
* Willingness to relocate within the assigned region.
* Computer skills.
Perks & Benefits that we offer at Outback Steakhouse:
* Rates starting at $23/hour + overtime, based on experience.
* Meal comp benefits
* PTO (when eligible) to take the time for you!
Closed Thanksgiving and Christmas Day to spend time with family and friends.
Health & Wellness benefits
* Medical
* Prescription
* Dental
* Vision
* Company-paid Life Insurance
This restaurant is independently owned and operated by a licensed Franchisee. Any information you provide will be submitted directly to the Franchisee who is solely responsible for making employment decisions for the franchised location.
Company Introduction
We are an Australian-inspired steakhouse restaurant beloved worldwide. We pride ourselves on serving up variety; our unbeatable steak cuts are complemented by delicious choices of chicken, ribs, seafood, and pasta at a price for everyone. Our strategy? We're the leader of the pack by emphasizing consistently high quality delicious food delivering a warm, welcoming environment. Our generous portions are moderately priced. Our casual atmosphere couldn't be more transporting - it's like you're right there in the Australian Outback.
This restaurant is independently owned and operated by a licensed Franchisee. Any information you provide will be submitted directly to the Franchisee who is solely responsible for making employment decisions for the franchised location.
OR - Manager - Wound Services - Lebanon
Customer service manager job in Lebanon, OR
Registered Nurse Ostomy Type: Registered Nurse (RN) Lebanon, OR MAS Medical Staffing is currently seeking a(n) Registered Nurse (RN) professional with Registered Nurse (Ostomy) experience for a 1 week contract in the Lebanon OR area. MAS Medical Staffing offers rewarding travel opportunities to healthcare professionals throughout the United States. Our clients are a mix of large, prestigious healthcare organizations and small, private facilities.
At MAS Medical Staffing, our employees enjoy industry leading compensation packages and benefits, including:
Competitive weekly pay
Generous housing stipends and housing assistance
401K - ask for more details
Health & Life Insurance coverage
Travel reimbursement
Instant Pay available
Licensure assistance & reimbursement
Referral Bonus Program
MAS Rewards Me Bonus Program
Recruiters on call 24/7 via text, email, or phone.
If you are looking for a staffing agency that has your best interest at heart and a recruiter that will work 1 on 1 with you to find the best assignment available, please reach out to us today!