Customer service manager jobs in Evansville, IN - 169 jobs

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

*** This position can be based in any of our CDM Smith offices - Hybrid Work Options may be considered for successful candidate. *** CDM Smith is seeking an Industrial Client Service Leader to drive our national strategy for expanding in the rapidly growing data center market. This high-impact leadership role focuses on identifying new opportunities, winning work, building strong client relationships, and driving growth in this critical sector. The ideal candidate will have proven experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects for data centers, including power delivery, water systems, and civil/site works. Expertise should span all project phases, from site identification and due diligence through planning, design and construction. This individual will have helped data center clients and related companies implement planning and capital projects, meet water management objectives, address power requirements, and address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader will contribute by: - Leading business development, client engagement, client service management, and strategic marketing for multiple major data center clients in the U.S. - Developing and maintaining high value relationships with data center clients. - Leading winning proposal efforts. - Expanding market share by partnering with senior project managers and key technical specialists to deliver high quality projects. - Collaborating with our award-winning technology group to leverage innovative tools that enhance project delivery. - Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith. \#LI-TJ1 **Job Title:** Industrial Client Service Leader - Data Centers **Group:** IND **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of related experience. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. - Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - EPC business development experience in industrial markets with a proven ability to build client relationships in the data center and related sectors. - Bachelor's or Master's degree in engineering, construction, or MBA, MS, or MA with applicable experience - Excellent interpersonal and communication skills. - Established relationships with decision-makers in the data center industry. -A proven track record of selling mission-critical and hyperscale data center projects. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 30% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $119,829 **Pay Range Maximum:** $209,726 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs. AAA Cooper Transportation, a leading LTL trucking and logistics company is currently seeking Managerial candidates. We are seeking a forward thinking and highly motivated individual to work in a fast-paced environment. If you love a challenge and are looking for a rewarding career, this may be the opportunity for you. Service Center Managers are a vital part of the management team and customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as: + Health, Dental and Vision Insurance + Company Health Savings Account contributions + 401k with company match + Company paid life insurance + Long Term Disability + Dependent Life Insurance + Accidental Death & Dismemberment Insurance + Wellness programs + Paid Holidays + Paid vacation + Weekly direct payroll deposits + Safety and Performance Rewards Program + Tuition Reimbursement Program + Employee Assistance Program Duties include, but are not limited to: + Provide leadership to all team members including drivers, supervisors and sales executives + Manage and ensure facility and customer goals are met and/or exceeded + Accountability for driving daily work habits to ensure operational model compliance + Responsible for managing and driving a culture of excellence in quality of product to our customers + Engagement in managing and growing profitable facility revenue + Flexibility to work any shift leading team members to ensure 100% customer satisfaction This is an excellent opportunity to enter into management for someone that wishes to take control of their career. Pay Range: - , General Benefits: Job Requirements The ideal candidate will have: + Transportation Management Experience + Strong leadership qualities + Desire to surround customer with excellence in service + High aptitude for technology + The ability to multi-task while being detail oriented + Excellent written and verbal communication skills + An Associates or Bachelor's Degree, preferred but not required Category: Service Center Leadership

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES * Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. * Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. * Responsible for performing store manager duties in their absence. * Partners with the store manager to recruit, train, coach, develop and supervise all crew members. * Reviews all corporate communications and reacts accordingly. * Partners with the entire store leadership team in merchandising procedures and World Recovery. * Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room * This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS * High School Graduate or equivalent. * College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS * Frequently operate cash register * Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet * Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor * Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations * Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise * Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) * Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures * Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

We are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team. Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally. As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customers one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates. Primary Responsibilities The Acquisition and Maintenance of Customers Monitor and recommend payment frequency changes to the General Manager Immediate contact of all customers who have not renewed their lease agreement(s) Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Payment frequency changes to General Manager based on customer payment history Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement Proper closing of lease agreements, CAM is second up on this process First up to help set and achieve renewal goals Update goal board daily Assist on deliveries and returns Safely operates company vehicle Load, secure and protect product in company vehicle Other tasks as assigned by management Position requires Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills, strong telephone etiquette and skills Good organizational skills, professional appearance, and good driving skills Pre-employment Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing

Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications: Minimum 1 year of previous Automotive Service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U. S. without company sponsorship now or in the future Preferred Qualifications: Previous management experience Previous automotive service sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures #veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork

Liberty FCU, a full-service credit union, is seeking an additional Mortgage Servicing Manager . This position will lead the Mortgage Servicing and Secondary Marketing employees. The candidate must possess excellent leadership skills and the ability to supervise various mortgage servicing functions. Five years of previous mortgage servicing experience preferred. Note: This position does not include collection or asset protection activities. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: Lead mortgage servicing functions to include the administration and coordination of all 1-4 family residential mortgage and HELOC loan servicing and operational functions. Manage the phone system call distribution through reports to ensure adequate coverage and minimal dropped calls. Oversee the successful locking, delivering, and selling of mortgage loans to investors through various channels. Manage profitability of the assigned servicing groups including forecasting manpower requirements, capacity reports, and monitoring production and quality levels. Ensure that services are delivered professionally and efficiently, and that members' problems are resolved promptly. Evaluate and document employee's performance and be proactive in enhancing employee's abilities and member service techniques. Develop team members utilizing internal and external training resources. Support a highly professional and productive working environment for their staff. Coordinate, review, and approve weekly schedules, comp time, time off, and time clocks for the mortgage servicing staff. Ensure all servicing related activities are performed in accordance with Credit Union policies and procedures, investor requirements, and in compliance with applicable laws and regulations. Ability to work well with others both within and across departments. Create department reports for management. Any other duties assigned by leadership from time to time. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $19.00 - $28.50 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 543 Whittington Drive Location: USA Marshalls Store 1622 Madisonville KYThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel. Responsibilities Onboarding and job trainer for all service technicians. Onboarding trainer for all service clerks. Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction. Executes Service Department marketing plan and monitor monthly to ensure achievement of departmental goals. Takes the lead in sharing best practices and implementing common processes throughout the Service Department. Coordinates customer clinics, field days and related, promotional events. Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit if Warranty Admin is unavailable. Develops and retains key talent by maintaining individual development plans. Reviews work orders for completeness and accuracy prior to customer billing Ensures all departmental tools, equipment, and vehicles are in good working order Support management in the pursuit of corporate policies, plans, goals, and long-term objectives. Qualifications 5-10 years of management experience is required. Mechanical/hydraulic, or electrical work experience would be beneficial. High School Diploma or GED equivalent is required. Ability to lead others effectively. Ability to use standard desktop load applications such as Microsoft Office and internet functions. Ability to speak effectively one-on-one and within a group. Basic understanding of financial principles relative to Service Department operations. Familiar with John Deere and competitive products. Ability to analyze and interpret internal reports. Excellent customer service skills. Ability to think strategically and solve problems. Verbal and nonverbal communication skills. Additional requirements FA/CPR Certification Valid Driver's License Benefits Competitive wage paid bi-weekly 401(k) plan with company match Healthcare (medical, dental, vision) Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D) Company-paid short-term disability Health Savings Account (HSA) with company match Flexible Spending Account (FSA) Paid Time Off (PTO) Paid holidays Uniform allowance Employee referral bonus Employee discounts Dependent Care Assistance Plan Employee Assistance Program Wellness Program On-the-job training & skills development Working Conditions Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects. The worker is subject to both environmental conditions: Activities occur inside and outside. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or to chemicals. The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids. #ca-service

Discover the difference at Wright Implement, where benefits and competitive pay are top priorities for this family-owned business-become part of our family today! Wright Implement was established in 1936 on a farm in Harned, KY and has expanded to 15 locations throughout Kentucky and southern Indiana. We strive to provide the best choice of products and the highest level of service. Wright Implement is actively searching for an Assistant Service Manager for the Bowling Green, KY Service Department. Purpose: Manages turf service operations within the dealership to maximize return on investment by optimizing Turf Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Responsibilities: Develops, communicates, enforces and monitors effective Turf Service Department processes to ensure internal and external customer satisfaction Assists in the creation of annual Turf Service Department goals and budget, in alignment with the organization's financial and operational objectives Assists in the development and execution of the Turf Service Department marketing plan and monitors monthly to ensure achievement of departmental goals Assists in the coordination of customer clinics, field days, and related promotional events Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Schedules and assigns jobs and work areas to employees in the Turf Service Department according to their skills and knowledge Reviews repair orders for completeness and accuracy prior to customer billing; processes and closes repair orders in a timely manner Ensures all departmental tools, equipment, and vehicles are in good working order Manages recruiting, staffing and employee development activities for employees reporting to this position Other duties as assigned by supervisor Knowledge, Skills, Abilities, & Other Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Ability to analyze and interpret internal reports Ability to work extended hours and weekends Familiar with John Deere and competitive products Basic understanding of financial principles relative to Service Department operations Excellent customer service skills Requirements: 3+ years experience in Service Department or related operations High School Diploma or equivalent experience Wright Implement is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

The Company Imerys is the world's leading supplier of mineral-based specialty solutions for the industry with €3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers' products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts. Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA. The Position Customer Service Supervisor (ITWA - Ceramics) Job Summary KEY TASKS AND RESPONSIBILITIES Order process management (Order to Cash - O2C & Care to Retain - C2R ) * Punch in the customers' orders (internal & external) into local country / out of the country (Source Plant) ERP system and validate the order context according to internal (i.e.: Trading Hub) / external customers' requirements and Source Plant's capability. Follow Service Level Agreements (SLAs). * Liaise with Source Plant's logistic coordinator to organise shipment to ensure on time shipment in full * Generate Order confirmation and communicate with Destination CS team in APAC and EMEA on shipment dates and adjustments * Ensure customer service requirements for all shipments into the servicing region, trade bookings, and documentation and counter requirements. Knowledge of export transaction is a prerequisite and must be able to effectively troubleshoot any issues that may arise. * Support in new business partner creation (FOB incoterm vendor) P2C, credit application, credit release application, credit note / debit note request if needed. * Support in both Internal & External Audit * Provide backup for other customer service teams as required. Billing & Shipping Document * Maintain Shipping documentation as per the international trade norms * Timely processing of invoices for customer orders * Input data in ERP * Review data and correct discrepancies as needed * Maintain customer invoice files for archive in customer files (electronic or non electronic) * Manage billing process and participate in ERP implementation as needed Customer communication in collaboration with Destination CS APAC, EMEA, PMA Sales and EMEA Intercompany * Be the single point of contact for allocated customers on all information requests, complaints, etc. * Directly collect information and communicate to customer when possible (e.g. shipment tracking) * Liaise with "complaints, samples & regulatory coordinator" for requests requiring task allocation and follow-up with other functions (e.g. operations) * Keep a good relationship with customers and maintain a high level of customer satisfaction Customer requests coordination (not directly answered by Customer Service) * Collect customer requests requiring task allocation and register in CRM. Follow-up with other functions from Customer Service (e.g. complaints, samples, regulatory questionnaire) * Communicate back to Customer Service for customer information * Follow-up on tasks allocated with relevant functions until it's closed (e.g. following up on samples sent-out from plants, complaint status, sample status and regulatory questionnaire … etc) JOB SPECIFICATIONS Education: * Bachelor's degree or above, preferable in Supply Chain/Logistic/Business Administration. Typical Profile: * Customer Service Lead/Manager in a manufacturing industry (preferable Metals & Minerals, Construction Products (cement, glass, ceramics, steel etc) * Customer oriented profile with previous Sales/Sales Admin exposure Experience: * 05+ years of experience customer service with knowledge in manufacturing * Hands-on experience in Business Transfer and International Trade as well as Letter of Credit handling, incoterm, etc. * Proven experience in a CRM program is an advantage. * Experience in handling complaint from customers and solving complex client situations is an advantage * Deep knowledge of customer journey improvement to drive customer centricity Languages: * Proficient in English. Position Type Full time and Permanent Only technical issues will be monitored through the below inbox: ****************************** PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: * Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong career growth & talent development culture. * 20% associate discount on all Ollie's purchases. * Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Primary Responsibilities: * Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. * Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. * Ensure that all product at the front end is merchandised per the visual merchandise standards. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that front end operations, store standards, and company programs meet all operational expectations. * Assist with developing, evaluating, and supervising front end Associates. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Must have a positive attitude and the ability to interact well with others. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Job Description We are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team. Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally. As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customers one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Basic Function Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates. Primary Responsibilities The Acquisition and Maintenance of Customers Monitor and recommend payment frequency changes to the General Manager Immediate contact of all customers who have not renewed their lease agreement(s) Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Payment frequency changes to General Manager based on customer payment history Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement Proper closing of lease agreements, CAM is second up on this process First up to help set and achieve renewal goals Update goal board daily Assist on deliveries and returns Safely operates company vehicle Load, secure and protect product in company vehicle Other tasks as assigned by management Position requires Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills, strong telephone etiquette and skills Good organizational skills, professional appearance, and good driving skills Pre-employment Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Pay Range: $19.00 - $28.50 Responsibilities * Assign and schedule work duties to auto service staff according to individual skill level. * Serve all automotive service needs of customers. * Oversee the hiring and training of an effective auto service team. * Ensure high teammate retention. * Maintain compliance with quality standards. * Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. * Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. * Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. * Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. * Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. Minimum Qualifications * High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to manage inventory, scheduling, equipment maintenance, etc. * Capacity to lead and coach others. * Teammate and customer/communication skills. * Ability to recruit and select technicians successfully according to store requirements. * Willingness to continue education and remain current in automotive repair issues. * Must have valid automotive driver's license at all times in order to test drive customer's vehicles. PREFERRED QUALIFICATIONS * 2 year degree or equivalent. OUR CREW KNOWS BENEFITS * Medical, Dental and Vision - Starting day 1 for all our teammates * Paid vacation and holidays * On-the-job training and company-funded ASE certifications * Flexible work schedule * 401(k) match * On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU * Professional Development: No matter where you're at in your career, we've got the resources to help you level up. * Community Involvement: We pride ourselves on working with our local communities and giving back where we can. * Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: * A supportive and engaging onboarding experience to ensure a smooth transition into our team. * The opportunity to develop and grow, through training and regular mentorship. * Corporate Social Responsibility activities. * A truly global, dynamic and challenging work environment. * Agility and work/life effectiveness and your long-term well-being. * A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES * Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. * Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. * Responsible for performing store manager duties in their absence. * Partners with the store manager to recruit, train, coach, develop and supervise all crew members. * Reviews all corporate communications and reacts accordingly. * Partners with the entire store leadership team in merchandising procedures and World Recovery. * Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room * This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS * High School Graduate or equivalent. * College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS * Frequently operate cash register * Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet * Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor * Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations * Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise * Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) * Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures * Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel. Responsibilities Onboarding and job trainer for all service technicians. Onboarding trainer for all service clerks. Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction. Executes Service Department marketing plan and monitor monthly to ensure achievement of departmental goals. Takes the lead in sharing best practices and implementing common processes throughout the Service Department. Coordinates customer clinics, field days and related, promotional events. Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit if Warranty Admin is unavailable. Develops and retains key talent by maintaining individual development plans. Reviews work orders for completeness and accuracy prior to customer billing Ensures all departmental tools, equipment, and vehicles are in good working order Support management in the pursuit of corporate policies, plans, goals, and long-term objectives. Qualifications 5-10 years of management experience is required. Mechanical/hydraulic, or electrical work experience would be beneficial. High School Diploma or GED equivalent is required. Ability to lead others effectively. Ability to use standard desktop load applications such as Microsoft Office and internet functions. Ability to speak effectively one-on-one and within a group. Basic understanding of financial principles relative to Service Department operations. Familiar with John Deere and competitive products. Ability to analyze and interpret internal reports. Excellent customer service skills. Ability to think strategically and solve problems. Verbal and nonverbal communication skills. Additional requirements FA/CPR Certification Valid Driver's License Benefits Competitive wage paid bi-weekly 401(k) plan with company match Healthcare (medical, dental, vision) Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D) Company-paid short-term disability Health Savings Account (HSA) with company match Flexible Spending Account (FSA) Paid Time Off (PTO) Paid holidays Uniform allowance Employee referral bonus Employee discounts Dependent Care Assistance Plan Employee Assistance Program Wellness Program On-the-job training & skills development Working Conditions Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects. The worker is subject to both environmental conditions: Activities occur inside and outside. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or to chemicals. The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids. #ca-service

IMMEDIATELY HIRING!!! - APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests Help drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests Responsible for contributing to the training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications: Minimum 1 year of previous Automotive Service management experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U. S. without company sponsorship now or in the future Preferred Qualifications: Previous automotive service sales experience Previous automotive service experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Commitment to following established safety policies and procedures