Customer service manager jobs in Fairfield, CA

About Bell Bros: At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits. Position Overview: As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions. Key Responsibilities: Leadership and Team Management Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence. Conduct regular team meetings to share updates, provide training, and foster a positive team culture. Oversee the recruitment, onboarding, and continuous professional development of team members. Service Operations Oversight Coordinate and manage daily service schedules, optimizing technician productivity. Ensure timely completion of service calls and maintain high-quality standards. Monitor and enforce safety protocols to promote a secure working environment. Customer Relations Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction. Maintain strong relationships with clients by addressing feedback and enhancing service offerings. Financial Management Develop and manage the service department's budget, focusing on cost control and profitability. Track expenses and revenue to ensure the department meets financial goals. Process Improvement Evaluate current service processes, identifying opportunities for efficiency and quality improvement. Implement advanced HVAC technologies and best practices to stay ahead in the industry. Compliance and Documentation Ensure adherence to industry standards and regulatory requirements. Maintain accurate service records and reports for internal and external use. Qualifications: High school diploma or GED; technical training in HVAC is preferred. A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role. Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques. Exceptional leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Benefits: Competitive salary and performance-based bonuses. Comprehensive medical, dental, and vision insurance. 401(k) retirement plan with company match. Generous paid time off and holidays. Professional development and training opportunities. #BELLP Pay Range$110,000-$145,000 USD We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. Bell Bros Privacy Policy

Under general direction, provide financial services as part of the Business Operations Center (BOC) team. This position will review and process complex purchasing, purchasing cards, accounts payable, capital projects payable, cash collections, gift processing and provide financial information to a large population. Recommend and implement changes and/or options to enhance or improve daily business processes, procedures and customer service. Utilize independent judgment to research policies and procedures, services and products associated with the unit's daily business operations to maintain compliance with University, ANR, state, and federal requirements, and disseminate information. Interact with all levels of personnel within the division. This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California https://apptrkr.com/get_redirect.php?id=6751124&target URL= This position is a career appointment that is 100% fixed. The home department for this position is the Business Operations Center. While this position normally is based in Davis CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $29.40/hour to $35.32/hour Job Posting Close Date: This job is open until filled. The first application review date will be 10/27/2025. Key Responsibilities: 30% Financial Services Support Provide administrative support for financial activities for UC ANR programs and units. Through the use of the university's financial system (KuaIi), Aggie Travel, CashNet, Aggie Buy, Decision Support, WFA (Work Flow Assessment) to initiate financial documents needed to manage the needs of our customers. Provide customer service to the UC ANR staff, County Offices, REC staff and Statewide program staff and all vendors. Manage files for all areas of responsibility. Assist with campus fiscal closing. Maintain multiple fund numbers requiring different policies and procedures. Ensure that documentation is complete and accurate following all UC ANR, and University policies and procedures. 45% Accounting, Auditing, Disbursement & Reconciling Asses financial documents for accuracy of data entry and processing. Identify and correct any problems according to "Generally Accepted Accounting Principles" (GAAP) and University policy and procedures. Notify customer of any invoice adjustments made; include complete written documentation; retain documentation records. Enter accounting information into KuaIi. Review, process and maintain back up for Aggie Travel documents (Pcards and Travel Cards) for 100+ cards. Provide direct guidance to Advisors, Program Representatives, and Office Managers relative to cash collection policies and procedures. Routinely and independently review and monitor gift acceptance forms received from County Cooperative Extension Offices and Statewide Program. Initialize new vendor documents. Coordinate with UC Davis Procurement and Vendor Control Desk to ensure timely fulfillment of new vendor requests. Prepare and process relocation reimbursements and advance expense payments as required. Review and audit all documents for appropriate authorization, required documentation and for completeness for accuracy within University/UC ANR policy compliance, and sound internal control and business practices standards for all transactions. 15% Administration & Business Office Support Assist Account Manager and Business Operations Manager with budget preparation and maintenance, financial and analytical research projects, for our customers. Create spreadsheets and financial reports as requested. Assist with updating all partners and Business Operations Center written procedures and forms. Ensure website is updated with most current policies and procedures. Assist in developing, documenting and presenting training materials for our customers. Participate in staff meetings and appropriate staff development opportunities. Provide back up and participate in cross training for all Business Operations Center staff. Work with UCD Communication Resources and outside vendor to provide ATR/Communication services, including cell phone purchasing and data plan activation to our partners. 10% Customer Service Provide excellent customer service to improve all partnerships. Understand customer requirements so as to provide appropriate clarifications and solutions. Route and direct customer requests to appropriate personnel. Contribute ideas to resolve customer problems and to improve productivity. Work with various teams to ensure outstanding customer services. Maintain a broad knowledge of services provided. Participate in meetings and activities held to improve customer satisfaction and business performance. Deliver prompt and professional responses to customer inquiries via phone, email, instant message, etc. Maintain and update customer requests and documents. Process customer requests in a timely manner. Requirements: High school diploma or equivalent experience. The duties performed require knowledge of basic principles and methods of a technical or professional field where the exercise of judgement is limited by (a) the routine assignments, (b) the narrow range of knowledge of the total professional or technical field (c) the supervision received, and (d) the absence of the ability to establish professional precedents. Requires strong math skills. Knowledge of automated accounting systems. Interpersonal skills and customer service focus to work effectively with advisors, staff and others within and outside the University. Ability to collaborate and communicate effectively to support teamwork within the Financial Services Team and within the BOC. Comprehension and basic analytical skills to understand and apply policies, procedures and practices to daily work. Writing skills to communicate policies, procedures and practices to advisors, staff and other University departments. Ability to work under time constraints and high-volume workloads dependably and with a high level of accuracy. Knowledge of standard accounting practices and principal and acceptable business practices. Ability to organize and structure workload to achieve progress on multiple tasks and flexibility to respond to shift priorities. Ability to effectively and efficiently use resources in the course of handling the daily workload. These include websites, policy and procedure manuals, administrative handbooks, and guidelines. Ability to work within and contribute to a team environment where the goal is to provide excellent customer service. Experience using electronic financial, accounting and purchasing systems to process a variety of purchasing, accounts receivable/accounts payable, and travel and entertainment reimbursement requests. Experience maintaining confidentiality and securing records relevant to financial transactions, and other sensitive documents. Preferred Skills: Knowledge of UC Davis purchasing and accounting systems (AggieBuy, AggieTravel, CashNet, FIS, Kuali). Knowledge of UC financial policies. Experience with reconciling and processing cash and credit card income, gift processing, and PCI compliance. Experience reviewing and approving travel, entertainment, and purchasing activities for academics and staff. Experience working in a University business office environment supporting the activities of academics and staff employees. Working knowledge of University financial and payroll policies and procedures. Experience with UCD and UC ANR payroll/personnel, purchasing, accounts payable transactions, travel and entertainment policies, gifts, income generation and ledger reconciliation. Communicate effectively, both verbally and in writing, in all aspects of the position. Special Conditions of Employment: Restricted leave during the UC and federal fiscal year periods, early-June/mid-July and mid-September/mid-October. Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: https://careerspub.universityofcalifornia.edu/psc/ucanr/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=81834&PostingSeq=1&SiteId=17&language Cd=ENG&FOCUS=Applicant Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-13e09964f8fff743b621436514088a16

Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability. Responsibilities: This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team. Qualifications: Outstanding leadership, team motivator to drive results, and a leader of change. Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. Comfortable presenting in a group setting. Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Outstanding leadership, team building and motivational skills. Excellent Communication skills, able to communicate using different avenues. Ability to work in a fast-paced environment and adapt to change on a moment's notice. Recognizing quality employees and develop future leadership.

Customer Success Manager - Build Relationships. Drive Results. My AMAZING client is HIRING!! 💰 Compensation: $100,000 - $130,000 per year Are you a natural leader who thrives on creating exceptional customer experiences? We're looking for a Customer Success Manager to lead a high-performing team and strengthen partnerships with our clients. This is your chance to make an impact by driving operational excellence, mentoring talented professionals, and shaping the future of customer success. What You'll Do Lead & Empower: Coach and inspire your team to hit performance and service goals. Business-to-Business: Handling corporate accounts and Strategic Partnerships Drive Excellence: Oversee daily operations, scheduling, and process adherence. Be the Voice of the Customer: Engage directly with clients, manage escalations, and ensure top-tier service. Collaborate & Innovate: Work with leadership to implement process improvements and boost team performance. What We're Looking For Experience: ✔ 5+ years in customer service or experience management ✔ Proven success leading and developing teams Skills: ✔ Strong leadership presence and accountability ✔ Excellent problem-solving and communication abilities ✔ ERP experience (NetSuite preferred) ✔ Proficiency in Microsoft Office Suite, Salesforce Why Join Us? Competitive compensation ($100K-$130K) A collaborative, people-first culture Opportunities to innovate and lead process improvements Direct impact on client relationships and team success Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

BuildingPoint Pacific has a need for a Customer Success Manager based at our San Leandro, CA location. The Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. This position is responsible for implementing strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. The Customer Success Manager is also responsible for overseeing all operations of the BuildingPoint Pacific sales support department, including all sales support activities, sales support personnel, providing excellent support to customers and other departments with a focus on customer success, product training and product and application support. The Customer Success & Services Manager is also responsible for the growth and execution of the professional services we provide, such as Scanning and VDC Services. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Operate as profit center and within scope of company mission statement; develop and monitor budget; act to control costs and reduce expenses; contribute and encourage the submission of cost improvement ideas. Oversee and establish revenue generating objectives, pricing and billing improvements. Ensures that customer onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Promote, grow and execute professional services such as training, scanning and VDC services. This includes managing our services personnel and all projects where we are involved. Collaborates with sales, vendors, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Maintain good customer relations; intercede to help resolve problems and enhance relations; assist with warranty claims as needed. Establish customer training programs and curriculum. Review and modify Service and support agreements. Be a driving force in customer success objectives. Review and improve on current process and procedures, including but not limited to training and overall team efficiency. Maintain strong relationships with our manufacturers such as Trimble Work with the BPP sales and admin teams on continued improvements. Supplement other marketing efforts; stimulate and promote use of company service capabilities; provide quotes where possible. Interview, hire, coordinate store orientation and training, discipline, and conduct performance and salary reviews of service employees; support affirmative action; ensure adherence to company policies, rules and regulations; maintain a high level of productivity and morale. Conduct safety meetings, accident investigations, and train department personnel on safe work procedures. Maintain and ensure safe and healthful working conditions as set forth in facility safety program. Maintain liaison with Sales management and communicate frequently with other area managers. Keep current on technical aspects of function and on relevant company, BPp, Peterson and Trimble policies and procedures. Supervise assigned office staff; oversee accomplishment of clerical functions and maintenance of files and records; maintain control over on-line systems; maintain enough stock of office and promotional supplies to allow for efficient and effective business. Communicate with customers concerning service activities including reviewing jobs, explaining invoices, identifying needs for future repairs, and making maintenance recommendations. Verify customer credit and payment requirements prior to initiating work orders. Coordinate parts ordering and delivery as needed. Monitor department work in progress to ensure jobs are completed on time and to the highest quality standards. Keep current on service, repair, and modification procedures for all brands and models of products assigned to the department. Provide technical support and assistance for department activities including failure analysis. Provide on-the-job technical training to department technicians as needed and schedule formal training activities for department technicians. Oversee the inventory and maintenance of department tools, equipment, and supplies. Monitor and maintain department equipment and vehicles in good working order. Occasional travel required to branch stores, conferences, and seminars; Operate company or personal vehicle as needed. QUALIFICATIONS Bachelor's Degree from a fully accredited college in Business or other closely related field; and a minimum of four to seven years of directly related experience in sales management with front line sales experience in vertical construction technology, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver's license with a satisfactory driving record.

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Guittard Chocolate Company is an American-based chocolate maker and has made the world's best chocolate for five generations. We are the oldest continuously family-owned chocolate company in the United States. The company was founded in 1868 and is headquartered in Burlingame, California. Position Description The Plant Manager is responsible for overseeing all aspects of the chocolate manufacturing facility's operations, including production and safety. The Plant Manager will ensure our products are manufactured efficiently, safely, and in full compliance with all quality standards and regulatory requirements, such as FDA, USDA, HACCP, and Good Manufacturing Practices (GMP). The Plant Manager will also lead a Production Manager and team of supervisors to achieve production goals, drive continuous improvement initiatives, and manage the plant's budget. This position is an exempt, full-time and fully benefited position, and reports to the Vice President of Operations. Responsibilities Provide strong, hands-on leadership to coach and mentor all plant personnel, including supervisors and production staff. Collaborate with the supply chain and procurement teams to ensure a steady supply of materials and manage vendor relations. Monitor production output, equipment performance, and operational metrics (KPIs) to identify and address bottlenecks and inefficiencies. Enforce strict adherence to all food safety and quality regulations, including HACCP, GMP, SQF, and other relevant certifications. Assist with root cause analysis for any quality deviations or customer complaints to implement corrective actions. Collaborate with the Union to foster a joint commitment to a work environment that is mutually beneficial for management and the workforce. Partner with the Director of Quality Assurance and the Maintenance Manager to ensure quality of the product and that the equipment is running properly. Develop, manage, and monitor the plant's operating budget, controlling costs related to labor, materials, and overhead. Analyze budget variances and production costs to ensure profitability Other duties and responsibilities as assigned. Qualifications Bachelor's degree in Food Science, Engineering, Business Administration or similar is required. 8+ years of progressive experience in a food manufacturing environment with several years in management, preferably in chocolate (bean to bar). Strong computer skills Microsoft Office (Excel, Word, Outlook) and ERP (Business Objects) skills preferred. Exceptional leadership, communication, and relationship building skills to motivate a diverse workforce. Experience working in a unionized environment preferred. Experience initiating, collaborating, and implementation of large process and/or mechanical/machine improvement projects. Excellent problem-solving and decision-making abilities in a fast-paced, high-pressure environment. Available to work overtime and weekends. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work is performed in an area that is subject to both heat and cold. The noise level can be moderate to high. Employees are required to wear hair nets, safety shoes, and adhere to GMP guidelines. The employee regularly works near moving mechanical parts, attention to details, and safety are of the upmost importance. The facility is operational 24 hours a day, 6 days a week. Guittard Chocolate Company is an equal opportunity employer that is committed to inclusion and diversity.

We, Robert Half Executive Search, have been exclusively retained by a growing, 3rd generation family-owned, custom contract manufacturer based in San Leandro to identify a dynamic Plant Manager to join their leadership team. The ideal candidate will have experience managing both a production facility and a team. They should be able to analyze each step of the manufacturing process and make effective use of resources to deliver desired outcomes. The candidate will also have an ability to follow safety and compliance guidelines diligently in order to create a healthy work environment for all employees. This is a “hands on” management position, with day-to-day responsibility for all production related personnel and operations on the shop floor. Compensation for the role will include a base salary of $160,000 - $180,000 and a full benefits package. Responsibilities Oversee manufacturing processes and plant operations Cultivate a culture that promotes continuous improvement, safety, encourages experimentation and celebrates both failures and successes. Working proactively with the Quality Manager to prevent nonconformances, resolve rejections and address trends and emerging issues. Design process flows for new parts. Work with managers from Sales, Quality, Materials and Tool and Die departments to build quotes with details from production. Scheduling production jobs, ensuring they are on time and completed under budget. Qualifications Bachelor's degree in Engineering or relevant field preferred Lean Six Sigma certifications are an added benefit 6+ years of experience in a manufacturing environment Prior experience in metal stamping or a similar contract manufacturing 5-7 years of leadership experience Experience with ISO 9001 standards and operating in a production environment with a Quality Management System Strong communication, management and supervisory skills This is a rare opportunity to step into a high-visibility leadership role with a respected legacy business that combines decades of craftsmanship with a forward-looking growth strategy. The Plant Manager will have a direct impact on operational performance, employee development, and customer satisfaction , making this position an exciting career move for an accomplished manufacturing leader.

The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.

Role Description Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more. Key responsibilities include, but are not limited to: Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation Strong ability to manage a high volume of accounts 50+ Focus on building Client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish Client and Category goals and objectives Partners with merchandizing team for JBP/JBP+ needs Strives to build strong relationships across the entire Client team (brand, agency, shopper, ecommerce) Key focus on demand generation, proactive and strategic selling and program management through IO Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals Works in lockstep with Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature Provides a map and strategic plan to attain and exceed account quota Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns Develop partnerships with *** Merchandizing teams (NCD/ASM) Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives Ownership of improving opportunity win rate*** deal slip rate*** sales cycle duration, client outreach and other relevant sales metrics Provides account-level forecasting predictions Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage Continuously monitor, learn and develop knowledge of retail media landscape Client travel as needed Qualifications: BS/BA degree - Marketing, Business or other appropriate discipline. 4+ years of sales/retail/media experience Strong understanding of advertising/retail media space Intermediate Skills with Microsoft Office products. Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level Effective communicator both oral and written A history of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset Strong leadership, collaboration, and strategic skill sets based on previous experience. Positive, people-oriented, and energetic attitude with a willingness to learn.

The Short Version: We are Trenly. We are building the AI-powered platform that real estate investors actually need to track and optimize their portfolios. We are looking for a Growth Lead who is part "Real Estate Nerd," part "Content Creator," and fully "Startup Scrappy". The Role: This isn't a traditional corporate sales role. As our Growth Lead, you are the voice and face of the brand. Your job is to make real estate investing accessible. One day you might be scripting a TikTok explaining "Cap Rates" vs "Cash-on-Cash," the next you're interviewing a real estate influencer for a partnership, and the day after you're diving into the data to see which content drove the most signups. What You'll Actually Do (The Big 3): 🎥 Create Content That Teaches: You are comfortable on camera. You will own our short-form video strategy (TikTok, Reels, Shorts), translating technical metrics into engaging content that resonates with investors. 🤝 Build Strategic Partnerships: You will hunt down and negotiate collaborations with the educators, podcasters, and influencers that our audience already trusts. 🗣️ Engage the Community: You will be the authentic voice of Trenly in forums and comments. You aren't just posting links; you are gathering feedback and turning users into advocates. Who You Are: You Know the Math: You understand concepts like ROI, Cap Rate, and Cash Flow well enough to teach them to a beginner. You Are a Storyteller: You know how to hook an audience in the first 3 seconds of a video. You can simplify complex financial concepts without dumbing them down. You Are AI-Native: You use tools to move fast. You treat ChatGPT and video AI tools as your production assistants so you can focus on strategy and creativity. You Thrive in Ambiguity: You don't need a strict playbook. You get energized by wearing many hats and shipping imperfect things quickly to see what works. Why Join Us? Impact: Work directly with the founding team. Autonomy: You set your own priorities and own your metrics. The Mission: Help us build the future of property portfolio management. How to Apply: Send your resume and a brief note about your experience in the real estate sector to ******************. Bonus points: Include a link to a video you've made or a portfolio of content.

General Manager with Capstone Roofing Compensation Range: $140k-$180k/yr (Relocation Assistance Availalble) Company: Capstone Roofing (Allied Roofing Partners) Experience: 5-10+ years in Roofing / Construction Leadership (Required) About the Role Capstone Roofing is seeking a dynamic and experienced General Manager to lead our entire Santa Rosa operation. This is a high-impact leadership role responsible for guiding field operations, safety, sales coordination, customer experience, and overall business performance. As the GM, you will set operational strategy, develop leaders, strengthen team culture, and ensure we continue the 35-year legacy of providing quality roofing services to Santa Rosa and outlying communities. You'll work to drive growth, operational excellence, and continuous improvement across all departments. This is the right role for someone who leads with integrity, builds strong teams, communicates exceptionally well across English and Spanish field environments, and thrives in a fast-paced trades environment. What You'll Do Leadership & Strategy Provide overall leadership, direction, and accountability for all Capstone Roofing operations. Develop, coach, and mentor department leaders including Estimating, Production, Safety, Office/Administrative, and Customer Service teams. Partner with Allied Roofing Partners corporate leadership on strategic planning, forecasting, budgets, KPIs, and companywide initiatives. Foster a culture of safety, teamwork, professionalism, and continuous improvement. Operational Excellence Ensure all jobs are delivered safely, on time, on budget, and to Capstone Roofing quality standards. Oversee scheduling, manpower planning, material readiness, job closeouts, and customer satisfaction. Implement and monitor operational KPIs with weekly, monthly, and quarterly performance reporting. Support the optimization of systems including AccuLynx, BambooHR, Monday.com, and RingCentral. Ensure compliance with Cal-OSHA regulations, safety procedures, and company policies. Field Oversight & Safety Lead and support the Field Operations & Safety Manager and ensure consistent execution of safety programs. Conduct or oversee job site inspections, SPOT Safety Checks, incident investigations, and corrective action plans. Champion a proactive safety culture and enforce accountability at all levels. People Leadership & Culture Build trust and alignment across office staff, roofing crews, field leadership, and sales teams. Partner with HR on recruiting, onboarding, employee development, discipline, and performance management. Support bilingual communication practices to ensure clarity and inclusivity across English/Spanish-speaking teams. Customer & Community Focus Ensure customer issues are handled quickly, professionally, and with a solutions-oriented mindset. Represent Capstone Roofing as a community partner and uphold our promise of delivering high-quality roofs and repairs. Maintain strong relationships with homeowners, general contractors, vendors, inspectors, and trade partners. What You'll Bring 5-7+ years of leadership experience in roofing, construction, or related field operations. Proven success managing multiple departments, project workflows, budgets, and operational KPIs. Strong working knowledge of roofing systems, installation processes, safety standards, manufacturer specifications, and local building codes. Bilingual in English/Spanish strongly preferred due to workforce structure. Demonstrated ability to lead through change, develop future leaders, and build a high-performing team culture. Experience with CRM, production, or operational platforms (AccuLynx, Monday.com, etc.) is a plus. OSHA 30 or willingness to obtain. Must have a valid driver's license and pass post-offer background, drug screen, and DMV record check. Driving eligibility is determined in accordance with insurance requirements and individual circumstances. Why Capstone Roofing Partners Competitive Salary + Performance Bonus Company Vehicle + Expense Card Medical, Dental, Vision, 401k, and Paid Time Off Significant leadership authority and autonomy within a well-established, respected roofing company Backed by a larger parent organization that invests heavily in operations, safety, and people A culture built on teamwork, integrity, craftsmanship, and serving the Santa Rosa and outlying communities

About Hydra Health: Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop adjacent to a Medical Office Building in Berkeley, CA. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with California health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required California food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet California Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid California Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines (Twin Mira), grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns and cash handling. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements: 5+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of California food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-15+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Performance-based incentives Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across California and nationally

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

General Manager - Owner-User Urban Office Campus This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered. The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate License Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.

Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. Job description The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results. Staff Lead a high performing team and develop high potential individuals. Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent. Successfully onboard and train new employees. Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities. Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed. Assess and improve performance, potential and fit of our people. Ensure the right people are working at the right times to maximize the business. Identify the next leader and develop them to their full potential. Succession planning for all key roles in store. Sales Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications). Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events) Merchandise the store to support our hip, cool aesthetic. Take the lead sales role in the store on daily basis. Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc. Champion Clienteling to build long lasting, loyal relationships. Drive business to the store by working with the mall marketing team and employing other creative marketing efforts. Operations Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues. Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures. Reconcile cash and make weekly bank deposits Escalate and partner with the Operations Manager to correct store maintenance issues. Ensure front and back of the store are organized and clean. Follow-up on customer transfers and special orders. Ensure assigned online orders are properly shipped out of the store. Merchandising Merchandise the store to support the aesthetic of our brand and following our merchandising standards. What You'll Need - Job Requirements Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer. A Bachelor's degree, preferably in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative A passion for handmade products, Made in America, and appreciation of good design. Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must! Superior customer service and relationship building skills. Friendly, helpful disposition Excellent organizational skills and attention to detail. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.

The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption. Role Description This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals. Qualifications Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences. Proven abilities in Store Management, including the oversight of daily operations and team leadership. Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment. Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss. Organizational skills and attention to detail in managing inventory and maintaining store standards. Previous experience in retail or hospitality is a plus. Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 2. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, Education, and Analytics. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes Foster a culture of continuous learning, collaboration, and customer-centricity within the team Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge. Qualifications Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position Proven track record of successfully leading and developing high-performing customer success teams Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders Excellent coaching and mentoring abilities, with a passion for developing talent Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero) Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.