Customer service manager jobs in Fargo, ND

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: 501 Place Bldg Location: Fargo, ND Address: 501 4th St N, Fargo, ND 58102, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $29.00 - $46.50 Department Details Join our high-performing team through implementing projects in Virtual Care! This is a hybrid position Job Summary The Customer Success Strategist serves as the primary contact for a defined group of customers, guiding them along a path to success and engaging resources to show benefits of and opportunities presented by Sanford Health's virtual care services. Implements, manages and evaluates full-scale project implementation and success of virtual care services to new and existing customers. Establish and maintain strong relationships with assigned customers. Communicate company priorities and roadmap with customers in relation to issues and enhancements of Sanford Health's virtual care services. Proactively identify and resolve customer needs, business conditions, and adoption challenges both independently and in coordination with other team members to ensure needs are addressed in a complete and timely fashion. Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Communicate on a regular basis with the customer to ensure optimization plans and objectives are on track and met. Works closely with the leadership team and other key stakeholders to develop and improve ongoing project related skills and deliver comprehensive, quality products. Assists in the definition of project scope and objectives, utilizes existing resources and project management tools to develop a customer-focused implementation. Manages changes to the project scope, project schedule, and project expense, and communicates changes as important to the project's overall status. Coordinates necessary internal and external resources to execute implementation projects through management and facilitation of meetings, appropriate communication strategies, and summaries of meetings, the project plan milestones and tasks, and assignment of duties. Executes implementation of projects on time as defined by the project's charter and the project plan. Utilizes and develops necessary workflows and project documentation tools to assist in the development and execution of Telemedicine virtual care project implementations reporting related to the project budget and project changes as appropriate. Assists with conducting project risk assessments and develops plans to monitor, minimize and mitigate risks. Evaluates project implementation status and success to measure sustainability, functionality and utilization, and adjusts project as appropriate given evaluation feedback. Maintains project documentation and coordinates reporting related to the project budget and project changes as appropriate. Supports sustainability of achieved project benefits through documentation of a formal hand off process in coordination with the leadership team. Documents learning through individual projects and incorporates this learning across all projects. Assists in the coordination of implementation pipeline and resource needs to meet business objectives. Performs other duties as required or assigned. Qualifications Bachelor's degree in a health care or information technology related field required. Three years of relevant experience in project management, customer success, virtual care services, or the equivalent preferred. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0231113 Job Function: General Administration Featured: No

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: ******************* ZMNrDJviY What you will do Under general supervision of HVAC Branch Service Manager, owns the day-to-day service business processes and team management to ensure customer satisfaction and financial objectives are met. We would like you to foster a safety-first culture for the branch. This includes implementation and adherence to business processes and service applications. Drives proficiency and performance of branch support staff. How you will do it Owns the day-to-day tactical local HVAC service business. Achieves through management of the defined business processes that are proven to deliver high customer satisfaction and positive business results. Works with HVAC Truck Based Service Managers and Customer Service Representative to ensure financial objectives are met through accurately forecasting, analyzing and driving the business processes of all lines of service business. Direct supervision of service business support team including those responsible for account management support, asset management, invoicing, file maintenance, service order posting, etc. Provides coaching and support to all the branch service teams in managing the day-to-day business processes through implementation of business standard methodologies and service applications. Responds to indicators of problems with training, resources and ideas with mitigate problems. Drives service business processes and applications through the local service organization and is the subject matter expert during actualization. Ensures training, communication, measures and reinforcement of processes and service applications. Implements and maintains delivery standards consistent with BSNA objectives for balanced, profitable growth through effective execution of work. Performs other duties as related to customer happiness, actualization of strategies within the service organization, development and maintenance of service team business plans, and account management of service customers. What we look for Required Minimum of 5 years' service proven experience managing service operations and/or service dispatch / scheduling. Minimum of 5 years HVAC commercial industry experience with progressing responsibility Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively connect with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Demonstrated competence in written and verbal communication skills. Experience and/or basic project accounting or costing principals. Able to positively represent Johnson Controls and connect with others at varying levels. Able to influence diverse teams to accomplish tasks/goals. Able to use Service Management software and financial accounting systems. Bachelor's Degree OR an equivalent experience in HVAC industry HIRING SALARY RANGE: $97,000 - 130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at **************************************** #LI-AD2 #LI-DS1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: ******************* ZMNrDJviY What you will do: Under general direction, this position manages a truck-based service business, grows the labor and material business including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the Service Team. Manages resources to maximize customer satisfaction and improve productivity and profitability. Effectively recruits, develops and retains employees. Ensures overall operational excellence and service growth. How you will do it: Set and monitor goals for overall team growth and profitability. Lead the efforts of the Service Team to ensure productivity, consistency and quality. Respond and assist with the closure of warranty-related issues. Manage customer relationships and drive issue resolution. Assist with monthly forecasting and management of overhead accounts. Maintain optimum team staffing levels through labor forecasting, planning, and management. Recruit, hire and retain team staff. Work with direct reports and Team Technical Leads to create effective development performance plans. Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports. Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner. Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable. Take responsibility for safety performance and program compliance. Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders. Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors. What we look for: As a leader, you will need to communicate effectively with both internal and external customers, both verbally and in writing. Whether working independently or as part of a team, you will take ownership of issues and resolutions. You are comfortable simultaneously handling a large and diverse number of tasks with tact, cooperation, and persistence. Your proven organizational and time management skills mean you are able to regroup as priorities and objectives change. Customer satisfaction is your priority. Required Qualifications: College degree or equivalent combination of education and experience. A minimum of 10 years' experience in the HVAC field. Preferred Skills/Education/Experience: Bachelor's in a technical field. 5 years of supervisory experience and 1-2 years related site coordination and project management experience. 5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls. Experience using service management software and financial accounting systems. Excellent verbal and written communication skills. Strong computer skills in a Microsoft Office environment. Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels. HIRING SALARY RANGE: $89,000 -119,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-DS1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Job Title Service Manager North Dakota Company Interstate Power Systems Interstate Power Systems has been a leading distributor of on and off highway engines transmissions and power generation solutions since 1957 We provide comprehensive parts and service support for vocational trucks heavy equipment generators and more serving critical industries across the US Our Fargo North Dakota location is seeking a dedicated Service Manager to lead our service operations with a focus on heavy duty diesel trucks equipment and generators Job Summary The Service Manager oversees the service department at Interstate Power Systems Fargo facility ensuring high quality repair and maintenance services for heavy duty diesel trucks off highway equipment and generators This role involves managing a team of certified technicians coordinating service schedules maintaining customer satisfaction and driving operational efficiency The ideal candidate will have strong leadership skills and extensive experience in heavy duty diesel mechanics equipment repair and generator maintenance Key Responsibilities Team Leadership Supervise train and motivate a team of factory trained technicians fostering a culture of safety teamwork and exceptional service Service Operations Oversee daily service activities including diagnostics repairs and preventive maintenance on heavy duty diesel trucks off highway equipment and generators Customer Service Build and maintain strong relationships with customers addressing inquiries providing repair updates and ensuring high satisfaction levels Workflow Management Schedule and prioritize service jobs to meet deadlines optimize technician productivity and minimize downtime for customer equipment Quality Control Ensure all repairs meet manufacturer standards and company quality guidelines conducting inspections as needed Inventory Coordination Collaborate with the parts department to ensure availability of necessary parts and manage service related inventory Financial Oversight Monitor service department performance manage budgets and achieve revenue and profitability targets Compliance Enforce compliance with safety regulations DOT standards and environmental policies in all service operations Reporting Prepare and analyze service reports tracking key performance indicators such as turnaround time customer feedback and technician efficiency Qualifications Experience Minimum of 5 years in heavy duty diesel truck repair off highway equipment maintenance or generator service with at least 2 years in a supervisory or management role Experience with brands such as Detroit Diesel Caterpillar Allison Transmission or MTU is preferred Education High school diploma or equivalent required; associate or bachelors degree in diesel technology business management or a related field is a plus Certifications ASE certifications manufacturer specific training or other relevant credentials in diesel mechanics or generator repair are highly desirable SkillsStrong technical knowledge of heavy duty diesel engines transmissions hydraulics and generator systems Proven leadership and team management abilities Excellent communication and customer service skills Proficiency with service management software inventory systems and Microsoft OfficeAbility to multitask in a fast paced environment and make data driven decisions Other RequirementsValid drivers license; CDL is a plus Ability to lift to 50 pounds and work in a shop environment Willingness to work occasional evenings or weekends based on customer needs Preferred Qualifications Prior experience managing a service department in the oil and gas construction or transportation industries Familiarity with DOT regulations and annual inspections for heavy duty trucks Knowledge of generator sales service and maintenance processes Employee Benefits Competitive Wages Be paid your worth Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested people to apply for this position by submitting a resume for consideration IPSRT

$60000 - $85000 / year Compensation & Benefits: 24% bonus potential Comprehensive benefits package Training and development, as well as opportunities to grow within the organization This individual will provide leadership in motivating, managing, and evaluating Service Technicians. The Service Manager will efficiently coordinate, schedule, and manage Service Technician's time, while maintaining the work order process. This role will also communicate with the customer in regards to quotes, job status, and scheduling. This management role will coordinate activities with other departments to best serve the needs of the customer and employees. Specific Duties Include: • Demonstrate leadership in day-to-day management of the Service Technicians under their direction. • Assign and schedule jobs and work areas to Service Technicians according to their skills and knowledge. • Coach, mentor, and communicate job expectations to service department team members. • Lead and take ownership of management responsibility relating to hiring, performance management and overall people management with assigned Service Technicians. • Effectively utilize the service scheduling and Ewalk tools to properly manage the flow of the work order process to completion. (customer, internal and warranty) • Follow and understand all of our manufacturer partner's guidelines, processes and expectations. • Review and approve the daily timecards for employees. • Proactively seek customer feedback, anticipate problems and respond promptly. • Respond and follow up with employee issues and/or concerns. • Review and process all repair work orders for accuracy and completeness concerning parts, materials, labor, and approve the release of equipment for delivery to the customer. • Assist and support all aspects of the service department in support of the responsibilities of the Service Operations Manager. • Responsible for facilitating proper annual employee reviews, 1:1 meetings and quarterly Career Path Level (CPL) meetings. • Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility. • Maintain and demonstrate the knowledge of the RDO Equipment Co. Service operations and procedures model. • Effectively utilize company provided tools, i.e. Work Order Scheduler, Ewalk, Precise, DTAC, Service Advisor, Service Advisor Remote etc. • Handle warranty claims, including computation of charges, partner with the Central Warranty Department on the submission and follow-up of all warranty claims. • Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members. • Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. • Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers. • Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised. • Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources. • Responsible for ensuring that sound and safe business practices and processes are implemented and are continuously improved to effectively and efficiently achieve ethical business objectives. • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. • Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: • Previous supervisory/management experience preferred • Excellent customer service skills • Excellent computer skills • Technical knowledge • Excellent time management, problem solving and organizational skills • Excellent oral and written communication skills • High school and/or technical school education preferred • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Job Details Fargo Headquarters - Fargo, ND Full Time DayDescription Our mission: 'To provide comfort and care through life's journey." The Ancillary Services Manager will be responsible for the leadership, direction, and program development for ancillary services including bereavement services and community education and support services related to end-of-life; social work and chaplain services. Familiar with a variety of the field's concepts, practices, and procedures. Provides oversite to enhance the delivery of care; ensure quality, consistency and organizational effectiveness; and to meet the changing needs of patients, families, referral sources, communities and HIA Health. Essential Functions: Responsible for the leadership, direction and program development for the following areas: bereavement services, volunteer services, social work and chaplain services. Ensures effective hiring, orientation and supervision of direct reports. Serves as a resource to patient care managers and direct reports for clinical issues, problem solving and regulation compliance. Identifies staff education and development opportunities. Coordinates discipline meetings, education and support including agency-wide regular meetings for ancillary service staff. Provides internal agency education. Responsible for the development, delivery, and evaluation of ancillary services. Assists with updating forms, policies, and procedures regarding ancillary services. Assesses and monitors for appropriate boundaries of direct reports. Manages resources to ensure prudent use. Develops staff through training, mentoring and counseling. Develops and maintains policies and procedures related to the delivery of hospice bereavement services and community bereavement services to comply with regulatory requirements. Develops, oversees, and collaborates on annual strategic plan and budget of ancillary services department. Collaborates with the marketing department in the promotion and marketing of ancillary services, annual journeying home conference and lunch and learn events. Oversees caseload and productivity efficiencies of ancillary services staff. Problem solves agency wide concerns and issues affecting direct report disciplines. Provides on-going feedback and insight regarding direct report productivity and business plan goals. Assists with preceptor program including selecting and orientating the preceptors, assigning the preceptors to new employees and mentoring the preceptors of direct reports. Facilitates communication and collaboration with the pastoral community in the office's service area as appropriate to ensure continuity of care and enhanced awareness of hospice care. Actively participates in on-going QAPI initiatives. Provides social work supervision per state licensure requirements. Oversees documentation and completes chart reviews for ancillary services staff as needed. Conducts observation visits annually or as needed on all chaplains and social workers. Ensures timely and thorough completion of employee evaluations and supporting documents (90 Day and Annual evals) Follows company policies to ensure consistent and compliant job performance. Performs all other duties as assigned. Benefits: We offer a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package. We have a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Pay Range: Starting at $36.42/hour (based on experience) Expectations of all Employees Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location. HIA Health has HEART Honor - I accept the honor of service to hospice patients, families, and communities. Excellence - I strive for excellence in my work, as we stand on hallowed ground. Attitude - I choose a positive attitude at work. Respect - I treat people with the same respect I wish to be given. Teamwork - I value everyone's contribution in delivery of care, operation of the organization and stewardship of our resources. Qualifications Education, Certificates and Experience: BS in leadership, human services or healthcare related field, Master's strongly preferred Minimum of five years of supervisory experience Professional experience with coordination of volunteers, healthcare or human services environment preferred Experience with program development, delivery and evaluation preferred Experience in quality assessment & performance improvement program oversight Strong planning and organizational skills Outstanding verbal, written, multi-tasking and presentation skills Ability to develop and proof training materials Previous hospice experience preferred Excellent interpersonal skills, strong written and verbal communication skills including public speaking experience Current licensure in North Dakota and Minnesota (if applicable) Current driver's license and auto insurance required along with flexibility to travel HRRV service area

Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process. Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)! QUALIFICATIONS (minimum requirements) Education and/or years' experience required: * High School Diploma or G.E.D. * Associate's degree in Auto Technology field. * Valid driver's license and acceptable driving record. Preferred/Required Skills and Abilities: * Mechanical background. * Strong communication and customer service skills. * Proven experience in automotive service management or a related role. * Strong leadership and interpersonal skills. * In-depth knowledge of automotive service processes and industry best practices. * Familiarity with dealership management software and service lane technology. * Ability to analyze data and implement improvements based on performance metrics. Supervision of others/decision making aptitude (if applicable): * Supervisory responsibilities are required with this position. ESSENTIAL FUNCTIONS AND ACCOUNTABILITES * Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance. * Conduct regular team meetings to communicate objectives, share updates, and address any challenges. * Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly. * Train service advisors in customer service best practices and ensure consistent adherence to service standards. * Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery. * Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers. * Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources. * Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders. * Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity. * Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement. * Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies. * Encourage ongoing professional development and certification for service advisors. * Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories. * Negotiate favorable terms and pricing to optimize the cost of goods sold. * Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards. * Address any issues related to service quality promptly and efficiently. * Adhere to work schedule and maintain regular attendance. * Performs Wallwork Inc.-wide duties as requested by the designated supervisor. * Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. BENEFITS: * Health, Dental & Vision Insurance * Health Savings Account * Employer-Paid Life Insurance & Long-Term Disability * 401(k) & Profit Sharing Plan * Voluntary Benefits * Flexible Spending Accounts * Paid Time Off (PTO) Plan * Employee Assistance Program * Employee Discounts and Special Events

Job Requisition: JR100885 Moving and Events Services Supervisor (Open) Job Posting Title: Moving and Events Services Supervisor Department: CC00433 WM001 | WMUO | Building Services Job Family: Staff - Employee Relations Worker Sub-Type: Regular (benefited) Job Requisition Primary Location: William & Mary Primary Job Posting Location: William & Mary Summary: The Supervisor of Moving and Events Services provides leadership and direction to a team of full-time and temporary staff whose number fluctuates with demand. The moving and event services team supports the campus community with relocation, furniture transport and minor repair, and event setups. Reporting to the Operations and Contract Services Manager, the Supervisor ensures a clean and safe work environment, conducts training, and leads day-to-day work activities in the field. General responsibilities include: Communicate directly with customers to coordinate support for events on campus. Manage the daily work of the Moving and Event Services department to include planning, scheduling, assigning, assisting and monitoring the team. Address customer concerns and resolve problems in the field thru frequent and direct contact. Ensure all team members have the necessary materials, equipment, and instructions for their assignments. Train staff and lead by example. Work with Facilities Management Work Control to ensure timely response to work requests. Uses the work order system to maintain the workbench, track work orders, and enter time and material data. Coordinates and oversees contractor support for special events. : Required Qualifications: High School Diploma or equivalent combination of education, experience, and training. Experience working in a moving and storage and/or material handling environment. Demonstrated ability to read, write, and effectively communicate with others, and follow oral and written instructions. Demonstrated interpersonal and customer relations skills. Basic skills in MS office and the ability to learn new systems quickly. Must be able to sit (while driving) and stand for extended periods of time; walk, climb stairs, bend and twist from the waist and knees, reach with hands and arms, pushing and pulling, and stoop, kneel, and crouch. Ability to lift to 75 lbs. repeatedly without assistance, and to lift and move over 75 lbs. with assistance and/or by using the appropriate tools. Ability to work successfully in varying temperatures and weather and conditions. Preferred Qualifications: Class B Commercial Driver's License (CDL) and two years of driving experience. Experience dispatching and creating routing assignments. Experience operating a forklift and lifting heavy equipment. Experience performing light maintenance and making furniture repairs using hand and power tools. Bilingual (Spanish). Previous supervisory experience. Conditions of Employment: Must maintain a valid Driver's License during employment. This is a non-exempt position, eligible to work overtime in accordance with the Fair Labor Standards Act. This position may require overtime including scheduled and unscheduled, nights, weekends, and/or holidays. This position often works on a non-traditional schedule including mandatory overtime. Flexibility in scheduling and availability to accommodate special events, emergencies, and/or unscheduled work assignments, which typically include working evenings, weekends and/or holidays, is required. Must be able to sit (while driving) and stand for extended periods of time; walk, climb stairs, bend and twist from the waist and knees, reach with hands and arms, pushing and pulling, and stoop, kneel, and crouch. Must frequently lift and/or move objects that weigh more than 75 pounds, with and without assistance. Must be able to work successfully in varying temperatures and weather. This position has been designated as essential to the operation of the department, will require reporting to work when the University is officially closed, and is subject to overtime. Salary: Up to $52,000 commensurate with experience. Additional Job Description: Duties and tasks reflect substantial variety and complexity ranging from replenishing inventory, quality checks, maintaining records, to supervision of others. Skill in use, care, and safety of store or warehouse equipment, including forklifts. Adapts procedures, techniques, tools, materials and/or equipment to meet special needs. Extensive experience in general storeroom or warehouse inventory control functions. Responsibilities include vendor relations, coordination and evaluation. Special license may be required for certain positions within this role. Job Profile: JP0151 - Store & Warehouse Specialist III - Nonexempt - Salary - S05 Qualifications: Compensation Grade: S05 Recruiting Start Date: 2025-09-24 Review Date: 2025-10-10 Position Restrictions: No Restriction - Continuing E&G funded position and not term-limited EEO is the Law. Applicants can learn more about William & Mary's status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission. **********************************************************************

As the Service Manager, you'll oversee the service department by tracking job progress, resolving customer concerns, leading the team, and managing schedules. If you have a passion for customer service and relevant experience, check out the job description below and apply today! We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 70+ year presence in the marketplace! ESSENTIAL DUTIES AND RESPONSIBILITIES Handles customer related service functions such as job scheduling, job progress, warranty issues, etc. Maintains a high level of customer satisfaction. Oversees and assists scheduling work in service area in an effective manner that allows for the best use of the available space and the best service for our customers. Supervises service associates including employee relations issues, performance reviews, training needs, disciplinary action and termination. Develop business plans and goals to include staffing needs, tools and equipment, and service promotion strategies. Monitor Key Performance Indicators and other available reports and adjust business plan and procedures/processes as appropriate. Handles customer related service functions such as job scheduling, job progress, warranty issues, etc. Handles documentation and resolution of Goodwill claims with manufacturers. Determines needs relating to special tooling, equipment, vehicles, and work hours, etc. Interviews and hires personnel for service department. Maintains a safe, clean, neat and orderly work environment. Prepares customer repair estimates and/or quotes as required in a timely and accurate manner and provides follow-up. Resolving customer disputes to ensure fair value for the customer and company. Reviews work orders and ensure timeliness of completion and accuracy. Provides documentation as required for personnel issues, accidents, safety matters, customer disputes, etc. Regularly review JHA's, review company wide safety incidents with the team to pass on lessons learned, enforce safety policies, etc. Works within and promotes vision, mission, and values of BMC. Performs other duties as assigned. Supervisory Duties: Manages all service department personnel. Organizes, communicates, and delegates responsibilities and priorities to ensure the successful operation of the department Provides regular and timely feedback that recognizes employee performance, motivating employees and promoting self-development Communicates with and coaches employees on assignments, providing technical expertise as needed. Selects, trains and develops employees consistent with department/division goals, providing coaching on career development Qualifications: Excellent customer service skills Good oral and written communication skills Computer knowledge Must have good leadership, detail and organizational skills. Ability and willingness to work flexible hours Mechanical experience with the product lines we represent preferred. Completion of Lead Yourself for internal candidates is preferred. Two-year degree or equivalent experience and training preferred. Prior supervisory experience or Service Management Training preferred. Must possess a clean driving record As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution Health Insurance - 3 plan options Health Savings Account - Employer contribution up to $1,300/year Dependent Care Flex Spending Account Dental Insurance - 2 plan options Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Employer paid Short-Term Disability Coverage - 60% of base pay/salary Long-Term Disability Coverage Maternity / Paternity Benefits Holidays Paid Time Off (PTO) 401(K) Plan Employee Assistance Program (EAP) - including Health Coaching SmartDollar - employer paid financial planning program Legal Shield/ID Shield products Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner. DUTIES & RESPONSIBILITIES * Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down) * Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required. * Orders parts in order to maintain adequate supplies. * Provides training and assistance to staff mechanics. * Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory. * Evaluates all equipment after repairs, maintenance or safety checks. * Documents equipment status before and after rental. * Handles customer complaints regarding equipment condition or operation. * Promote safety awareness * Perform quality control checks * Update, maintain and keep organized equipment service records * Create, update, close and bill work orders * File warranty claims in a timely fashion * Commission New Equipment * Order parts, return parts, and perform parts inventory * Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge) * Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report * Perform other duties assigned as assigned by the manager. QUALIFICATIONS * Valid driver's license * Extensive experience in the repair and maintenance of self-propelled platforms and lifts * Knowledge of work planning and scheduling and other supervisory activities * Strong understanding of equipment capabilities and safety requirements. * Clear perspective of maintenance and repair issues in the industry * Planning and management experience * Computer literacy * Reporting experience * Inventory management experience The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $52,440.00 - 62,272.50 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: * Health, Dental and Vision plans * 401(k) Match * Volunteer time off * Short-term and long-term disability * Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options * Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): * 12-25 vacation days depending on years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

Job Description Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process. Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)! QUALIFICATIONS (minimum requirements) Education and/or years' experience required: High School Diploma or G.E.D. Associate's degree in Auto Technology field. Valid driver's license and acceptable driving record. Preferred/Required Skills and Abilities: Mechanical background. Strong communication and customer service skills. Proven experience in automotive service management or a related role. Strong leadership and interpersonal skills. In-depth knowledge of automotive service processes and industry best practices. Familiarity with dealership management software and service lane technology. Ability to analyze data and implement improvements based on performance metrics. Supervision of others/decision making aptitude (if applicable): Supervisory responsibilities are required with this position. ESSENTIAL FUNCTIONS AND ACCOUNTABILITES Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance. Conduct regular team meetings to communicate objectives, share updates, and address any challenges. Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly. Train service advisors in customer service best practices and ensure consistent adherence to service standards. Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery. Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers. Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources. Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders. Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity. Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement. Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies. Encourage ongoing professional development and certification for service advisors. Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories. Negotiate favorable terms and pricing to optimize the cost of goods sold. Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards. Address any issues related to service quality promptly and efficiently. Adhere to work schedule and maintain regular attendance. Performs Wallwork Inc.-wide duties as requested by the designated supervisor. Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. BENEFITS: Health, Dental & Vision Insurance Health Savings Account Employer-Paid Life Insurance & Long-Term Disability 401(k) & Profit Sharing Plan Voluntary Benefits Flexible Spending Accounts Paid Time Off (PTO) Plan Employee Assistance Program Employee Discounts and Special Events

⚙️ Service Manager 🕒 Employment Type: Full-Time 💰 Compensation: Base + Commission 🔧 Job Description: Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a Service Manager who's ready to take charge, lead by example, and help drive our service department to the next level. 🏁 We're a fast-growing dealership built on high standards, real teamwork, and big growth opportunities. If you've got the drive, we've got the career path. ✅ What You'll Do: 🔹 Lead, train, and support a high-performing team of service advisors and technicians 🔹 Manage daily service operations to ensure productivity, profitability, and customer satisfaction 🔹 Maintain CSI standards and ensure timely, quality repairs 🔹 Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency 🔹 Forecast staffing needs and service volume to support store growth 🔹 Champion a winning service culture focused on excellence, speed, and transparency Requirements 📌 What You'll Need: 🧍 ♂️3+ years experience in fixed ops or service management (automotive preferred) 💬 Strong leadership, coaching, and conflict-resolution skills 🚦 Ability to handle a fast-paced environment with ease 🔍 Strong understanding of vehicle systems and repairs 💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus) 🎓 Working knowledge of RO metrics, profitability, and technician productivity 🚘 Valid driver's license & clean driving record 🔧 Ability to manage workflow, customer concerns, and vendor relationships 🔧 A results-driven mindset with a passion for people and process improvement Benefits 🎁 What We Offer 💵 Competitive Pay Commission, monthly and quarterly performance bonuses 🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional 🛡️ 401(k) with Company Match 🎓 Paid Training & Certification 🏖️ Paid Time Off + Holidays 💸 Employee discounts on vehicles, service, and parts 🤝 Positive Team Culture with real career growth

**Job Summary and Responsibilities** The Supervisor of Therapy Services will evaluate, plan, direct, and administer therapy service as prescribed by referring provider. This position will also supervise therapy services and staff in the Medical Wellness Department. **Essential Key Job Responsibilities** + Assists clients to reach his/her maximum performance and level of functioning, while learning to live within the limits of his/her capabilities. + Coordinates Therapy efforts with those of other departments and maintains open communications and good working relations. + Develops, updates, interprets and applies departmental policies and procedures. + Follows hospital policies and procedures and appropriately interprets them. + Manages departmental budgets, goals, productivity and objectives. + Remains clinically proficient in routine work duties of the department. + Approves and edits department time cards. + Participates in employee relations issues within the department. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. **Job Requirements** Bachelor's Degree from an accredited Physical or Occupational Therapy Program MN Licensure in Physical or Occupational Therapy BLS Excellent written and verbal communication skills Organizational skills Ability to engage others and handle conflicts resulting in a positive outcome Ability to establish and maintain positive working relationships with all staff Ability to communicate strategic direction from Leadership to staff in a positive, timely and supportive manner **Where You'll Work** CHI St. Francis Health is a ministry serving the head of the Red River basin located in Breckenridge, Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy, using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry. **Pay Range** $39.18 - $58.28 /hour We are an equal opportunity/affirmative action employer.

Where You'll Work CHI St. Francis Health is a ministry serving the head of the Red River basin located in Breckenridge, Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy, using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry. Job Summary and Responsibilities The Supervisor of Therapy Services will evaluate, plan, direct, and administer therapy service as prescribed by referring provider. This position will also supervise therapy services and staff in the Medical Wellness Department. Essential Key Job Responsibilities Assists clients to reach his/her maximum performance and level of functioning, while learning to live within the limits of his/her capabilities. Coordinates Therapy efforts with those of other departments and maintains open communications and good working relations. Develops, updates, interprets and applies departmental policies and procedures. Follows hospital policies and procedures and appropriately interprets them. Manages departmental budgets, goals, productivity and objectives. Remains clinically proficient in routine work duties of the department. Approves and edits department time cards. Participates in employee relations issues within the department. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements Bachelor's Degree from an accredited Physical or Occupational Therapy Program MN Licensure in Physical or Occupational Therapy BLS Excellent written and verbal communication skills Organizational skills Ability to engage others and handle conflicts resulting in a positive outcome Ability to establish and maintain positive working relationships with all staff Ability to communicate strategic direction from Leadership to staff in a positive, timely and supportive manner Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.

Job Summary and Responsibilities The Supervisor of Therapy Services will evaluate, plan, direct, and administer therapy service as prescribed by referring provider. This position will also supervise therapy services and staff in the Medical Wellness Department. Essential Key Job Responsibilities * Assists clients to reach his/her maximum performance and level of functioning, while learning to live within the limits of his/her capabilities. * Coordinates Therapy efforts with those of other departments and maintains open communications and good working relations. * Develops, updates, interprets and applies departmental policies and procedures. * Follows hospital policies and procedures and appropriately interprets them. * Manages departmental budgets, goals, productivity and objectives. * Remains clinically proficient in routine work duties of the department. * Approves and edits department time cards. * Participates in employee relations issues within the department. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements Bachelor's Degree from an accredited Physical or Occupational Therapy Program MN Licensure in Physical or Occupational Therapy BLS Excellent written and verbal communication skills Organizational skills Ability to engage others and handle conflicts resulting in a positive outcome Ability to establish and maintain positive working relationships with all staff Ability to communicate strategic direction from Leadership to staff in a positive, timely and supportive manner Where You'll Work CHI St. Francis Health is a ministry serving the head of the Red River basin located in Breckenridge, Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy, using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: ******************* ZMNrDJviY What you will do: Under general direction, this position manages a truck-based service business, grows the labor and material business including revenue, gross margin and service asset management. Deploys and maintains standardized tools, systems and support for the Service Team. Manages resources to maximize customer satisfaction and improve productivity and profitability. Effectively recruits, develops and retains employees. Ensures overall operational excellence and service growth. How you will do it: Set and monitor goals for overall team growth and profitability. Lead the efforts of the Service Team to ensure productivity, consistency and quality. Respond and assist with the closure of warranty-related issues. Manage customer relationships and drive issue resolution. Assist with monthly forecasting and management of overhead accounts. Maintain optimum team staffing levels through labor forecasting, planning, and management. Recruit, hire and retain team staff. Work with direct reports and Team Technical Leads to create effective development performance plans. Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports. Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner. Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable. Take responsibility for safety performance and program compliance. Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders. Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors. What we look for: As a leader, you will need to communicate effectively with both internal and external customers, both verbally and in writing. Whether working independently or as part of a team, you will take ownership of issues and resolutions. You are comfortable simultaneously handling a large and diverse number of tasks with tact, cooperation, and persistence. Your proven organizational and time management skills mean you are able to regroup as priorities and objectives change. Customer satisfaction is your priority. Required Qualifications: College degree or equivalent combination of education and experience. A minimum of 10 years' experience in the HVAC field. Preferred Skills/Education/Experience: Bachelor's in a technical field. 5 years of supervisory experience and 1-2 years related site coordination and project management experience. 5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls. Experience using service management software and financial accounting systems. Excellent verbal and written communication skills. Strong computer skills in a Microsoft Office environment. Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels. HIRING SALARY RANGE: $89,000 -119,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI-DS1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Job Title: Service Manager Company: Interstate Power Systems Interstate Power Systems has been a leading distributor of on- and off-highway engines, transmissions, and power generation solutions since 1957. We provide comprehensive parts and service support for vocational trucks, heavy equipment, generators, and more, serving critical industries across the U.S. Our Fargo North Dakota location is seeking a dedicated Service Manager to lead our service operations with a focus on heavy-duty diesel trucks, equipment, and generators. Job Summary The Service Manager oversees the service department at Interstate Power Systems' Fargo facility, ensuring high-quality repair and maintenance services for heavy-duty diesel trucks, off-highway equipment, and generators. This role involves managing a team of certified technicians, coordinating service schedules, maintaining customer satisfaction, and driving operational efficiency. The ideal candidate will have strong leadership skills and extensive experience in heavy-duty diesel mechanics, equipment repair, and generator maintenance. Key Responsibilities Team Leadership: Supervise, train, and motivate a team of factory-trained technicians, fostering a culture of safety, teamwork, and exceptional service. Service Operations: Oversee daily service activities, including diagnostics, repairs, and preventive maintenance on heavy-duty diesel trucks, off-highway equipment, and generators. Customer Service: Build and maintain strong relationships with customers, addressing inquiries, providing repair updates, and ensuring high satisfaction levels. Workflow Management: Schedule and prioritize service jobs to meet deadlines, optimize technician productivity, and minimize downtime for customer equipment. Quality Control: Ensure all repairs meet manufacturer standards and company quality guidelines, conducting inspections as needed. Inventory Coordination: Collaborate with the parts department to ensure availability of necessary parts and manage service-related inventory. Financial Oversight: Monitor service department performance, manage budgets, and achieve revenue and profitability targets. Compliance: Enforce compliance with safety regulations, DOT standards, and environmental policies in all service operations. Reporting: Prepare and analyze service reports, tracking key performance indicators such as turnaround time, customer feedback, and technician efficiency. Qualifications Experience: Minimum of 5 years in heavy-duty diesel truck repair, off-highway equipment maintenance, or generator service, with at least 2 years in a supervisory or management role. Experience with brands such as Detroit Diesel, Caterpillar, Allison Transmission, or MTU is preferred. Education: High school diploma or equivalent required; associate or bachelor's degree in diesel technology, business management, or a related field is a plus. Certifications: ASE certifications, manufacturer-specific training, or other relevant credentials in diesel mechanics or generator repair are highly desirable. Skills: Strong technical knowledge of heavy-duty diesel engines, transmissions, hydraulics, and generator systems. Proven leadership and team management abilities. Excellent communication and customer service skills. Proficiency with service management software, inventory systems, and Microsoft Office. Ability to multitask in a fast-paced environment and make data-driven decisions. Other Requirements: Valid driver's license; CDL is a plus. Ability to lift to 50 pounds and work in a shop environment. Willingness to work occasional evenings or weekends based on customer needs. Preferred Qualifications Prior experience managing a service department in the oil and gas, construction, or transportation industries. Familiarity with DOT regulations and annual inspections for heavy-duty trucks. Knowledge of generator sales, service, and maintenance processes. Employee Benefits: Competitive Wages - Be paid your worth! Tuition assistance - for educational and ongoing career growth Health, dental and vision coverage - begins on the first day of the following month. Paid Time Off - (PTO) starts accruing day one of your full-time employment. Holidays - 6 Holidays and 2 Floating Holidays per year 401(K) - with company matching. Long Term Disability - Supplied Short Term Disability - Supplied Life Insurance - Supplied Healthiest You - Virtual Health Care paid by Interstate. Pet Insurance - We care about our furry friends! Employee Discounts - available on products and services Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested people to apply for this position by submitting a resume for consideration. #IPSRT

Ready to take your career to the next level? Lead a talented team of technicians as a Service Manager at RDO Equipment Co. In this position you'll manage workorders, oversee scheduling, build customer relationships and create a supportive, productive shop environment. Join the team today and build a career you're proud of. What's in it For You: * $60,000 - $85,000 / year * 24% bonus potential * A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page. * A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values. Why RDO? When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. Nestled in the heart of the Red River Valley, RDO's customers in and around Hawley do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day - regardless of what the growing season brings. Ready to join them? What You Will Do: * Managing Work Orders: Staying on top of work orders is key. This means opening and closing orders, keeping track of progress and making sure everything runs smoothly with internal systems. * Scheduling and Workflow Management:It's all about assigning the right techs to the right jobs at the right time. You'll be juggling schedules, managing workflows, and making sure everyone knows where they need to be. * Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process. * Communication: Whether you're connecting with the team or keeping customers in the loop, your main priority is to keep everything running smoothly and ensure everyone is aligned. * Team Management and Development: Leading a team of techs means motivating them, supporting their growth, and handling any issues that come up. It's all about building a strong, talented crew. * Customer Service and Relationship Building: Happy customers are the best customers. You'll be making sure they're satisfied, building strong relationships, and delivering a world class experience every time. * For a complete list of duties and responsibilities, view the full job description here. What You Will Need: * Leadership Abilities: Ready to step into a leadership role with a desire to learn and grow. * Customer Service Skills: You're passionate about delivering top-notch customer experiences. * Tech-Savvy: You're confident using computers and quick to learn new systems. * Experience: Familiarity with our industry is a plus, but not required - we'll support your learning. * Communication: You express yourself clearly, both in writing and in conversation * Pace:You thrive in a fast-moving environment where priorities can shift, and no two days are the same. * Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. Why You'll Love it Here: * Large shop: The service shop in Hawley is spacious, with room for even the largest ag equipment indoors. * Set up for success: From new overhead cranes in the shop to the showroom floor, the facility is designed to make you successful. * Supportive management: Management invested in your success.