Customer service manager jobs in Fayetteville, NC - 467 jobs

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSALP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Exempt: Yes Department: Operations Reports To: Director, Field Services and Fabrication Date Prepared: June 08, 2018 Date Revised: September 01, 2021 Safety Sensitive: No This position will be responsible for ensuring that the System Specialist's and Customer Service Technicians in their region are working to achieve and maintain our 5 objectives as well as focusing on our customers needs and demands. *THIS IS A SAFETY-SENSITIVE JOB FOR PURPOSES OF THE ARKANSAS MEDICAL MARIJUANA AMENDMENT* ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manage a team of 4 to 5 System Specialists to ensure our customers are serviced properly. 2. Evaluate employees and develop an employee retention program. 3. Budget (manage overtime, manage travel, truck inventory, parts inventory). 4. Work with Training Coordinator to maximize employee development. 5. Develop and refine procedures that ensure worker safety. 6. Hire and fire employees. 7. Ensure that Service objectives are met. 8. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Due to the nature of this work, you must be 18 years of age or older to apply. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 4 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Drivers License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS HACCP Certified SOFTWARE SKILLS REQUIRED Advanced: Spreadsheet Intermediate: Alphanumeric Data Entry, Contact Management, Presentation/PowerPoint, Word Processing/Typing Basic: 10-Key, Accounting, Database INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the work operations of a group of employees, all performing basically the same type of work. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of small organizational component and the organization's clientele. MENTAL DEMAND Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Supervises a moderate size group (8-15) of employees engaged in important, complex operations, consisting of employees in different classifications who perform a wide variety of duties. Supervises the following departments: East and West service units RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $150,000 to $1,000,000. ACCURACY Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job. ACCOUNTABILITY FREEDOM TO ACT Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight. ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. Small. Job creates a monetary impact for the organization from $100,000 to $1mm. IMPACT ON END RESULTS Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.) WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to toxic or caustic chemicals; frequently exposed to fumes or airborne particles, outdoor weather conditions, wet or humid conditions, risk of electrical shock; and occasionally exposed to work near moving mechanical parts, work in high, precarious places, extreme cold, extreme heat. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to walk; and frequently required to stand, sit; occasionally required to use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision. ADDITIONAL INFORMATION Not indicated. WHAT WE OFFER: · Medical, Dental, & Vision Insurance · Basic Life Insurance · 401k Retirement Plan · Paid Holidays · Paid Vacation · Employee Assistance Program · Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If an employee requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

Job Summary: Builds and maintains relationships as point of contact for assigned key relationships for qualified defined contribution retirement plans utilizing our Record-keeping platform; resolves team escalations, documents procedures and identifies areas for process improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Provides client support and customer service on day-to-day issues with clients by responding timely and effectively either orally or via written communication * Acts in a pro-active manner with assigned clients and builds relationships to ensure retention * Works with Plan Sponsors, Brokers, Registered Investment Advisors, Trust Companies and other Third-Party Vendors, including auditors to respond to requests for specialized reports, communicate fund actions, consults on client inquiries and researches/resolves issues * May participate in final Sales presentations as well as prepare and facilitate client/advisor meetings when needed * Performs under pressure with minimal direction * Meets competing deadlines in a very fast paced, dynamic and demanding environment with a high degree of urgency and accuracy * Focuses on learning in everyday activities and events * Collaborates with and openly shares knowledge with colleagues * Regular, reliable, and punctual attendance Management Responsibilities (None) Required Education, Experience and Certificates, Licenses, Registrations * 5+ years of experience working in a related position in the retirement services sector * Strong MS Office skills to include Excel Preferred (but not required) education or skills for this role are * Bachelor's degree in a business related field or industry experience * DST experience Competencies * Verbal and Written Communication Skills * Independent * Time Management * Diplomatic * Creative Problem Solver * Integrity * Analytical Thinker * Resourceful * Team Player * Sound Judgment * Results Driven * Exhibits Personal Credibility * Forward Thinking * Planning and Organizing * Project Management Travel: Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. No associate is permitted to work at a location outside the United States for any length of time, except for approved business travel on a limited basis. Exempt Associates traveling outside the United States on personal travel or while on PTO may work on a limited basis (e.g., occasionally checking and responding to business-critical emails or dialing into business-critical meetings) from their personal devices but not from a company-provided computer. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT Manager Customer Service (H) Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Store - ATL-FAYETTEVILLE, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

This role is eligible for full-time remote employment within the US. Please note that we unfortunately cannot sponsor H1B visas at this time. Who We Are Arpio is building the next generation of disaster recovery for the cloud. Modern enterprises face a growing list of threats to their cloud applications. With the increasing complexity of cloud-native environments, we know resilience to these threats is about more than just data. That's why, at Arpio, we have built a best in class SaaS offering that makes it easier than ever to protect your entire AWS infrastructure from catastrophic downtime. Behind the scenes, we are a small but mighty team (YC W21) who love to tackle hard problems and learn new things. We are fired up about working together to build an innovative new product and company from the ground up. About the Role Our Customer Success team helps Arpio customers protect their applications from the unexpected, using Arpio's innovative SaaS platform. As a Senior Technical Customer Success Manager, you will serve as an integral part of our growing team, focusing on customer satisfaction and retention for large enterprise organizations. In this role, you will establish yourself as a trusted partner to our enterprise customers throughout their lifecycle with Arpio. You will report to the Head of Customer Success to track customer goals & health, and partner with a Solution Engineer to navigate complex implementations. Responsibilities Lead implementation and onboarding processes with customers, using Customer Success best practices to document and accelerate onboarding and migration plans Track time to value and success metrics for Arpio customers Proactively monitor customer health to identify potential risks and areas of opportunity to optimize customer usage and drive adoption Lead quarterly business reviews with customers to share product updates and drive renewals and expansion Collaborate with engineers to triage and troubleshoot technical issues, ensuring timely resolution for customer-reported issues Partner with cross-functional teams to share customer feedback and act as a customer advocate for product improvements, as well as new features and requirements What We're Looking For 7+ years of experience in a technical, customer-facing Customer Success or Account Management role Previous experience using CSM tools such as SalesForce, Hubspot, Intercom, etc. and ticketing tools such as Jira Strong understanding of AWS services, cloud computing and networking technologies, and a desire to continue to learn new technologies Excellent communication skills with a proven ability to collaborate and build relationships with customers Keen attention to detail, as well as the ability to also see the bigger picture and identify opportunities for improvement Curious and capable problem solving skills Enthusiasm for working at an early stage company and diving in to take on the challenges and opportunities involved AWS Certified Cloud Practitioner certification (or willingness to complete within 90 days) Azure Fundaments (AZ-900) certification (or willingness to complete within 90 days) Salary and Benefits Competitive salary and company equity package Fully employer-paid health benefits package; 75% employer-paid dental, vision and life insurance $150/month home office stipend or company-subsidized co-working space membership near you Unlimited PTO policy Small, collaborative team environment with lots of autonomy Opportunity to learn and work on the cutting edge of cloud technology

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive value realization, adoption, and growth by building strong relationships, understanding business objectives, and aligning our solutions to customer needs. You will manage and expand customer engagement across multiple departments, lead renewal and expansion conversations, and mitigate churn risk. You will also collaborate with internal teams to ensure satisfaction throughout the customer lifecycle. This role is ideal for individuals who are passionate about customer advocacy, enjoy working cross-functionally, and thrive in a fast-paced SaaS environment. Your responsibilities: Act as the primary point of contact for your customer portfolio, building trusted relationships across both operational and executive stakeholders Own renewal strategy and drive gross revenue retention, upsell, cross-sell, and multi-year commitments Identify and execute on expansion opportunities through data analysis, usage trends, and business objectives Serve as the primary escalation point for customer issues, coordinating with Support, Product, and Client Services to resolve challenges Build and execute account plans that balance growth and risk mitigation Understand customer objectives, align Global Relay solutions, and proactively deliver insights, benchmarking, and best practices Create customer champions and advocate for customer needs internally Conduct regular Executive Business Reviews (EBRs) with accounts, using data-driven insights to reinforce value and secure renewal commitments Participate in strategic customer programs, feedback sessions, training initiatives, and industry events Enhance customers' target operating models and optimize to improve satisfaction and usage Maintain accurate and up-to-date information in Salesforce CRM About you: 3+ years of experience in Customer Success, Account Management, or Strategic Client Services - preferably in SaaS, financial services, compliance, or a regulated industry Proven ability to manage a portfolio of mid-sized accounts with varying degrees of complexity Strategic thinker with the ability to communicate clearly and influence across all levels, including executives Comfortable analyzing customer data to uncover insights, drive adoption, and identify risks or opportunities Excellent project management, communication, and presentation skills Experience with Salesforce or a similar CRM platform Resourceful, proactive, and collaborative with a strong customer-first mindset Bachelor's degree required; Master's degree is a plus Nice to Have: Experience working with mid-market customers in a compliance-driven SaaS environment Prior involvement in creating or scaling customer success playbooks or enablement initiatives Experience with customer lifecycle programs, customer journey mapping, or voice-of-customer programs What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit ********************

We are searching for our next great Firehouse Subs General Manager in Columbia, South Carolina! This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety...and hiring the best! Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants. Benefits: We offer Medical, Dental, and Vision for our full-time employees 401K (after 1 year of full-time employment) Bonus Plan (Monthly and Yearly) Free Meals Paid Time Off (PTO) Additional Requirements: Able to work on your feet for up to 13 hours at a time Able to lift up to 50 lbs Open availability - ability to work weekends and some nights required Cash handling skills required Familiarity with Microsoft office required Top notch customer service skills Ability to lead and develop a strong team Requirements: Possess a positive attitude; be ready and willing to manage their team and serve customers, every day with a smile. Be able to hire, train and motivate a high-performance team. Understand and be able to manage food and labor costs. Understand a Profit and Loss Statement and operate restaurant at maximum profitability. 1+ years of management experience As the General Manager, you will: General Managers ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business. General Managers ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represent Firehouse Subs in a professional, positive manner at all times. Communicate effectively to the Area Manager/Owner any and all issues that may impact our business. Maintain restaurant equipment in full working order and communicates problems immediately to Area Manager/Owner. Any other duties assigned by the Area Manager/Owner.

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Customer Service & Project Manager: AlphaGraphics of Downtown Raleigh is not only the oldest commercial printing company in North Carolina but also a future-focused marketing solutions provider offering much more than traditional print collateral. We are a one-stop-shop for signage, high-volume mailing digital marketing, and design, as well as full offset and digital printing in-house. Our tight-knit team in AlphaGraphics - US698 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. We are growing our team and are looking for a capable professional to work closely with and report directly to the Vice President of Sales and Vice President of Operations. This is a great opportunity within our company for a well-organized and eager individual who likes customer-facing and project management. This role will be instrumental in the communication and job management of our most important clients. Our ideal candidate is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the ability to manage projects and keep things moving. AG Downtown Raleigh is a strong and respected brand in the Raleigh/Triangle community and we look forward to adding another quality individual to our team! Responsibilities and Duties Assists the executive team with managing orders, tracking production, etc. Suggests appropriate products and services to meet customer needs and budget Assists in following up on leads and referrals resulting from telephone calls, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including mailings, thank you cards, website, social media, etc. Helps as needed with reports, close-out, invoices, and required paperwork Identifies and resolves customer satisfaction issues Establishes and maintains effective team relationships with all support departments Manages the oversight of their jobs through the prepress and production process Follows all company policies, procedures, and business ethics codes Qualifications and Skills High school diploma or GED required At least two years in retail, inside sales, customer service or executive assistant work Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills Familiarity with Adobe tools a plus The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. Compensation: $37,500.00 - $50,000.00 per year At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Family Services/ERSEA Manager - HEADSTART - FAYETTEVILLE, NC Amount of Travel Required: 40% Salary: $70,000 / annually OVERVIEW OF GENERAL RESPONSIBILITIES AND DUTIES Provide supervision for the Family Services and ERSEA service areas for Head Start/Early Head Start. The Family Services/ERSEA Manager is responsible for implementing family stability and services, delivering high-quality support to children and families. This role ensures data integrity in database systems and requires a profound knowledge of Head Start Performance Standards, Child Abuse regulations, and North Carolina Childcare Licensing Regulations. Strong leadership skills are essential for planning and directing work, building effective relationships, and communicating clearly. The manager oversees ERSEA and Family and Community Engagement requirements, developing and implementing strategies across all Head Start programs. The focus is on monitoring service delivery, ensuring compliance, and promoting best practices in case management and family advocacy. The Family Engagement and Community Partnership Manager reports directly to the Deputy Director of Head Start Programs. Supervise and evaluate the Children and Families management and coordinating staff in the areas of family services and family engagement. Ensure the timely recruitment, eligibility determination, and enrollment of children into the Head Start and Early Head Start Programs. Develop an annual recruitment plan. Ensure that all program enrollment and attendance goals are met. Plan and evaluate Head Start/Early Head Start and assuring compliance with Head Start Performance Standards in the assigned areas of responsibility. Ensure that direct reports and subordinates in the family services area provide family support, family goal planning, and family engagement activities and opportunities for enrolled families. Ensure that direct reports develop family engagement plans and coordinate parent committee involvement and meetings. Serve as advisor to program committees, councils and consortia, including the ERSEA Committee. Implement an ongoing monitoring process in the assigned areas of responsibility that assures specific program objectives and activities are completed in a timely manner Establish and maintain an internal communication system including but not limited to: 1) a reporting system that generates periodic reports of activities and progress towards program objectives, 2) systematic and periodic reports for advisory committees, councils, staff, parents and board and, 3) an internal record system which assures compliance with all funding regulations. Cooperate with the Leadership and Management Team members in establishing and maintaining collaborative relationships with other community agencies. Support Action Pathways, Inc. mission and programs. Perform other job-related duties as assigned Performance Dimensions: Maintain program policies and procedures. Develops positive working relationships with team members and staff. Demonstrates productivity and efficiency. Interacts with vendors and staff in a professional, friendly and hospitable manner. Great written and verbal communication skills are essential for the position. Good organizational and managerial skills. Exceptional problem- solving and decision making skills, excellent communications and interpersonal skills; knowledge of fundamentals of family support services and child development and health services. PLEASE NOTE All childcare providers and household members who have incurred any pending charges, indictments or convictions (other than minor traffic offenses) since the last qualification letter was issued by the DHHS Criminal Background Check Unit must notify the operator of such charges within five business days or before returning to work, whichever comes first. The operator must notify the Criminal Background Check Unit within one business day of being notified. 10A NCAC 09 .2703. Any new charges or convictions could result in disqualification. In addition, if the individual has been placed on the Responsible Individual List (RIL), Child Maltreatment Registry (CMR), or the Sex Offender Registry (SOR), this will result in disqualification. QUALIFICATIONS Minimum : Bachelor's Degree in Social Work - Preferred : Master's Degree in Social Work, Psychology, Sociology, Health Administration or related field with at least three (3) years working with Head Start / Early Head Start or social service environment. Candidate should have experience in management and supervision and working with disadvantaged children and their families. Experience: One (1) to three (3) years management experience. A minimum of three (3) years Early Education experience. Head Start/Early Head Start experience preferred. Proven experience in the philosophy and practices of Head Start/Early Head Start (or comparable child development programs) & family engagement and community partnerships practices. Proven knowledge of Head Start Program Performance Standards and Head Start Act. Demonstrated experience in managing programs in a data-managed or data-sensitive environment. GENERAL REQUIREMENTS Certificates & Licenses It is the employee's responsibility to obtain and keep current all certifications, licenses, physicals, etc., at all times. The employee must have a valid driver's license and reliable transportation. The employee must be in good health as evidenced by an annual physical and TB test with negative results. The employee is encouraged to obtain and maintain CPR and First Aid Certifications. OTHER REQUIREMENTS Employees must have effective analytical and problem-solving skills. The ability to exercise sound judgment in evaluating situations and arriving at conclusions is required. Must have demonstrated supervisory and leadership skills. Must be able to communicate effectively with a wide variety of people between staff and parents, agency representatives and to advocate for new or improved services for Head Start families. Must have demonstrated ability to plan and evaluate work of subordinate employees. Employees must be capable of expressing ideas both orally and in writing. The employee must be able to pass a criminal background check and pass substance abuse tests. The employee must be able to complete a criminal background check and maintain an active Criminal Background Check (CBC) Qualification letter through the North Carolina Department of Health and Human Services Division of Child Development. Must have a thorough knowledge and understanding of the needs and characteristics of low-income children and families. Must be familiar with community programs and resources for children and families, including those with special needs. Fluency in Spanish as a second language is preferred. CONDITIONS OF EMPLOYMENT Background check with state and Federal law enforcement agencies required. Selected applicants must submit to a pre-employment substance abuse screening test and receive a negative result for the use of drugs and alcohol as specified in agency policies. Must submit and receive negative results for random testing of same. The employee must have a valid North Carolina Driver's License. Must be able to pass a post-offer physical examination. Action Pathways, Inc. is an “at-will” employer. Either the employee or Action Pathways, Inc. may terminate the employment arrangement at anytime, with or without cause. Management has the exclusive right to alter this at anytime without notice. The job description or announcement is not an employment agreement or contract. EMPLOYEE BENEFITS PACKAGE: Competitive pay Zero-cost Health, Dental, Vision, Life Insurance, Short-Term Disability (Employee only) Retirement plan with 5% employer matching Paid Vacation/Sick/Personal leave 13 Paid Holidays Paid professional development training Education assistance Auto mileage reimbursement for official travel Employee discounts Bragg Mutual Credit Union Membership Employee Recognition Events HOW TO APPLY Applicants must apply online at **********************

Veterinary and Scientific Services Manager Employment Type: Full-time Duration: Continuing appointment Remuneration: $140,157 - $148,769 pa HEW Level 09 (plus 17% employer superannuation) Drive world-class animal welfare at a top 50 global university Collaborate in a supportive and expert research community Be surrounded by extraordinary ideas - and the people who discover them The Opportunity Lead a dynamic program of veterinary care, research animal skills training and scientific services at the Monash Animal Research Platform (MARP). At the centre of a skilled and committed veterinary team, this position drives excellence in animal welfare and research support. It ensures the highest standards of quality and compliance, while building powerful collaborations between the animal services team, researchers and external partners. We welcome applications from across the globe and offer visa sponsorship and relocation support to ensure a seamless move. International candidates can click here for additional information. This role shapes the future of MARP's veterinary care, scientific services and training programs, creating a workforce that is highly skilled, motivated and committed to best practice. It combines expert technical advice with innovation, adopting new technologies and using data-driven insights to elevate animal welfare and service quality. By strengthening capability and innovation, this role helps deliver biomedical research that makes a real difference on a global scale. Postgraduate qualifications and extensive relevant experience, or an equivalent combination of education, training and expertise, form the foundation for success in this role. Registration or eligibility for registration as a Veterinary Surgeon in Victoria is essential, along with deep knowledge of research animal management, animal welfare and regulatory compliance. This is the opportunity to lead veterinary and scientific services that directly shape exceptional animal welfare and research outcomes. Join MARP in advancing a mission that combines technical excellence, innovation and collaboration at the highest level. About Monash University At Monash, work feels different. There's a sense of belonging, from contributing to something ground-breaking - a place where great things happen. We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed. Learn more about Monash. Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us. Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents. To Apply Addressing the key selection criteria is optional, however please ensure your cover letter highlights your key offerings to this position. For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups. We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at ************************* in an email titled 'Reasonable Adjustments Request' for a confidential discussion. Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University. Enquiries: Dr Christine Findlay, General Manager, **************************** Position Description: Veterinary and Scientific Services Manager Applications Close: Please submit your application as soon as possible for this fabulous opportunity to join Monash University. Interviews will be held as strong applicants are identified. Applications will close when the role has been filled, no earlier than Tuesday 20 January 2026, 11:55pm AEDT. Supporting a diverse workforce Email Job Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present. Whatsapp Facebook LinkedIn Email App

Job Description Hiester Automotive Group is currently seeking a full-time Automotive Assistant Service Manager to join our winning team and help oversee the daily operations of the Service Department. We are a family owned and operated business and provide an excellent work environment. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us! Essential Responsibilities (include but are not limited to): The Assistant Service Manager is responsible for: Customer Relations Service Advisor Training Conduct Service Meetings Dispatch incoming work Multi-point inspection report/training Test drive with customers Monitor technician 3 Cs - complaint, cause, and correction Monitor shop efficiency Assist technicians Monitor shop supply consumption Qualifications: Prior Manager Experience. Dealership experience preferred. Excellent communication and customer service skills Self-motivated, goal-oriented and ability to work in a fast-paced environment Ability to perform a variety of tasks simultaneously Current, Valid Drivers License CDK experience preferred General Motors Experience preferred Employee Benefits: Medical, Dental, Vision insurance coverage available Basic Life Insurance, Voluntary Life Insurance, Accident, and Short-Term Disability coverage available 401k with company match Employee discounts on vehicle purchases, parts and service Opportunities for advancement

Job DescriptionDescription: Shealy Truck Centers is in search of someone to represent our company by running and operating our WNC Service Department as the Service Manager. We are currently in the process of building a new facility in Fletcher, NC to open in late summer 2026. This position will start in Candler, NC and will move to Fletcher, NC once the new dealership is finished! Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu and we also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us! Service Manager Benefits: Weekday Shift with hours of operation being 7am to 6pm Great PTO Plan 401k plus employer match Medical benefits Dental benefits Life insurance Salary + Bonus Position Service Manager Responsibilities (some of them): Responsible for customer relations by ensuring customer satisfaction, maintaining contact with customers, etc. Responsible for personnel training and development Responsible for productivity and job scheduling Responsible for ensuring accuracy of work performed and quality control over jobs Responsible for Service Department organization Responsible for building maintenance Responsible for ensuring repair orders and warranty claims are processed expeditiously with correct charges and clear and easy to understand write ups. Responsible for ensuring a great culture and environment for the service personnel. Planning and Budgeting Asset Management and Control Responsible for providing excellent customer service Responsible for maintenance and control of assigned tools and equipment Safety - assures that the work environment is sage and in compliance with OSHA Requirements: Service Manager Requirements: High School Graduate, preferably a post high school degree or professional industry related training Good technical aptitude Dependable Ethical Honest Accountable Trustworthy Must be a team player, and have a positive attitude Ability to maintain control and focus under stress Good interpersonal skills Sense of urgency in getting things accomplished Ability to motivate other to work towards a common goal Ability to develop and to encourage others to reach their full potential Empathy for needs of the customer, strong desire to excel in satisfying customers Very good problem-solving skills Good at multi-tasking Thrive in a fast paces environment Enjoys training and continuous learning Able to use and be proficient on computer as multiple software programs are utilized daily We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward. Team Management Supervise and lead a team of field technicians, including termite and moisture remediation specialists. Assign tasks, provide guidance, and ensure the team adheres to company protocols, safety standards, and regulatory requirements for general pest control, termite treatments, and moisture control services. Field Operations Oversight Manage and monitor daily field activities, ensuring pest control, termite, and moisture remediation services are delivered efficiently, safely, and in compliance with industry regulations and company policies Oversee scheduling and workflow for inspections, treatments, moisture barrier installations, vapor barrier replacements, dehumidifier installations, and related structural remediation. Quality Assurance Conduct regular inspections of pest control, termite, and moisture remediation work performed by technicians to maintain high service standards. Verify that treatments meet manufacturer specifications, warranty requirements, and state guidelines. Customer Interaction Handle customer interactions on-site, addressing concerns, explaining termite and moisture control solutions, and ensuring satisfaction. Resolve escalated service issues, including warranty claims or follow-up treatments. Training and Development Train and mentor field technicians on pest control, termite treatment methods (e.g., liquid, bait systems), moisture remediation practices, safety procedures, equipment usage, and customer service skills. Provide ongoing training to keep the team current on industry best practices, inspection techniques, and regulatory updates. Inventory and Equipment Management Manage inventory levels of pesticides, termiticides, moisture remediation materials (e.g., vapor barriers, dehumidifiers), tools, and equipment. Ensure technicians have the necessary resources and coordinate maintenance and calibration of termite and moisture control equipment. Health and Safety Compliance Enforce safety protocols, including confined-space entry and handling of moisture remediation equipment. Conduct safety audits and promote a strong culture of safety across pest control and remediation operations. Documentation and Reporting Maintain accurate records of pest, termite, and moisture remediation services, inspections, and follow-ups. Prepare performance, quality control, and compliance reports for management review. Problem-Solving and Troubleshooting Address technical and operational challenges in pest control, termite treatments, and moisture remediation. Support technicians in resolving complex issues such as persistent infestations, structural moisture damage, or inaccessible treatment areas. Regulatory Adherence Stay updated on evolving pest control, termite, and moisture remediation regulations, treatment methods, and industry best practices. Ensure all field operations comply with local, state, and federal laws. Requirements: Minimum of three years of pest control service experience, with strong knowledge of termite treatment methods and moisture remediation practices preferred. Prior supervisory or operations management experience with a results-driven company. Proven leadership capabilities. State Certified Applicator license or ability to obtain one, with endorsements covering termite work. Knowledge of building construction and crawlspace moisture control systems is a plus. Strong communication skills and the ability to lead teams effectively. Commitment to learning and sharing knowledge with others. Detail-oriented, organized, and customer-focused. Physical and Work Environment Requirements Ability to lift up to 50 pounds for handling products, materials, and equipment. Must be able to drive a company vehicle for branch operations, inspections, and site reviews. Ability to work in confined spaces such as crawl spaces and attics, sometimes in high heat, humidity, or other challenging environmental conditions. Capable of kneeling, crouching, crawling, and climbing ladders as required for inspections and moisture remediation work. Comfortable with potential exposure to dust, insulation, pests, and low-clearance areas during inspections. Willingness to work occasional Saturdays per branch schedule and additional days based on business needs. Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

GRADE: 61 SALARY: $31,680.00 annually with benefits package DESCRIPTION OF WORK: The primary purpose of this position is approving and arranging Medicaid transportation for clients. KNOWLEDGE, SKILLS & ABILITIES: Significant knowledge of office or work unit procedures, methods and practices. Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Significant knowledge of accounting procedures, mathematics and their application in the work environment. Ability to learn and independently apply laws and departmental rules and regulations covering programs and services. Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations. Ability to apply a variety of work-related formulas or mathematical calculations. Ability to record, compile, summarize and perform basic analysis of data. Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature. May require ability to supervise and coordinate the work of other staff, student workers or volunteers. MINIMUM EDUCATION AND EXPERIENCE: Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience. PREFERENCE MAY BE GIVEN TO THOSE WITH BI-LINGUAL SKILLS AND/OR DSS EXPERIENCE. APPLY: ********************************************** NC State Application form (PD-107) and college transcripts required. Form PD-107 can be downloaded here: *************************************************************************** Application deadline: Friday, January 30, 2026, at 5:00 p.m. SAMPSON COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER All offers of employment are conditional pending candidate undergoing pre-employment Alcohol & Drug testing and producing satisfactory test results. All offers of employment are conditional pending candidate undergoing pre-employment Alcohol & Drug testing and producing satisfactory test results.

Atlantic Emergency Solutions offers competitive pay and comprehensive benefits package at or above industry standards. Compensation is based on experience and certifications. Any payrate advertised in this ad is not provided or authorized by Atlantic Emergency Solutions. At Atlantic Emergency Solutions, we have a clear and concise mission: to be the region's premier provider of fire and emergency vehicles and equipment solutions that help first responders save lives and protect property. To support our mission, we employ qualified people to keep us on the leading edge of our markets. Atlantic Emergency Solutions has an immediate opening for an experienced full-time Service Center Manager. The Service Center Manager is responsible for managing the day to day operations for the location to include, but not limited to: Developing and maintaining customer relations; Overseeing the operational costs and service center profitability; Overseeing the scheduling of work in the shop; Overseeing the closing of repair orders & parts tickets; Handle Customer complaints; Dealer relations; Service work contracts. Warranty claim processing & claim payment receipts; Additionally, the Service Center Manager will be responsible for personnel management to include recruitment and selection, professional training and develop, employee relations, and performance management. Requirements Individuals must be highly motivated, possess excellent organizational and time management skills, demonstrate exceptional oral and written communication skills, and demonstrate the ability to motivate others to perform at their peak to create a positive and productive work environment. Successful candidates must have at least 5-7 years of experience in a related field and at least three years of supervisory/lead experience and will require a pre-employment drug screening and satisfactory driving record. Competitive pay and benefit package, including employer paid medical, dental and life insurance. Atlantic Emergency Solutions is an Equal Opportunity Employer. This means that we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Service Manager is responsible for overseeing daily operations of the service department, ensuring exceptional customer satisfaction, maximizing department profitability, and managing a team of service advisors, technicians, and support staff. Responsibilities: Oversee daily operations of the service department, ensuring a smooth, efficient, and profitable workflow. Manage, hire, and mentor a high-performing team of technicians and service advisors. Act as a key point of contact between customers and the service team, ensuring clear communication and a seamless customer experience. Maintain high levels of customer satisfaction by ensuring prompt, courteous, and professional service. Ensure work orders are efficiently distributed among technicians and prioritize repair needs. Monitor performance metrics and implement process improvements to increase productivity and customer retention. Ensure proper documentation of all service transactions and maintenance of accurate service records. Continuously seek ways to enhance the dealership's reputation through positive customer experiences. Comply with all company policies, procedures, and safety standards. Other duties as assigned. Qualifications: Strong technical knowledge of automotive systems and repair procedures. Proven experience managing a service department or team within a dealership or automotive environment. Strong communication skills and basic match skills. Exceptional leadership, interpersonal, and customer service skills. Highly organized with the ability to multitask and prioritize effectively. Professional, friendly demeanor with a commitment to customer satisfaction. Valid driver's license and a clean driving record. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Vehicle Purchase Discounts Employee Discounts on Parts and Service Repairs Aggressive Employee Referral Program with Bonus Opportunities You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

JOB TITLE: Service SupervisorREPORTS TO: General Manager MISSION STATEMENT: At Wisco Taco Foxtrot, our mission is simple: serve up inventive flavors, Wisconsin charm, and laid-back fun; one taco and cocktail at a time. We're here to bring people together in a vibrant, welcoming space that feels like your favorite hangout. Whether you're staying for hours or just stopping in, WTF is your go-to spot for food, fun, and unforgettable moments. OUR CORE VALUES INSPIRE WONDER Innovate with Flavor | Surpri se and Delight FOSTER HOSPITALITY Inclusive Culture | Home Away from Home PURSUE EXCELLENCE Exceptional Every Time | Details Matter | Quality First DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Ownership Mindset CULTIVATE COMMUNITY Team Collaboration | Community Connection | Celebrate Often POSITION SUMMARY:The Service supervisor is responsible for helping to manage the daily operations of the food and beverage operation, including guest service, inventory, and safety. The Service supervisor will work closely with the General Manager and Kitchen Manager to deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To be successful, you should exhibit leadership experience in food and beverage service, operational applications, and employee training techniques. You will have high standards when it comes to guest experience, understand brand standards, and you will take ownership and pride in your work. DUTIES AND RESPONSIBILITIES: Service Standards Responsible for daily operations, ensuring the quality and standards set forth by the General Manager Attend weekly manager meetings to receive service focus points, discuss details of upcoming events and programming, and communicate any operational needs or service bottlenecks Work a variety of scheduled floor shifts throughout the week to fill in staffing gaps, support the team, and lead by example, using any down time to find efficiencies, generate ideas for programming, events, and menus, and find areas of improvement for staff training Monitor that food quality is consistent, appealing, and prepared to guest specifications Be the expert whenever you are managing - understand the POS, steps of service, and menus inside and out Guest Experience Interact with guests to obtain feedback on quality of service and food in outlets Resolve guest complaints and coordinate with the General Manager to resolve issues Ensure consistency on each shift for guest perception - notice the small details (are we set up in time, is the team off their phones, do we have clean menus, are the tables wiped, is our host present etc.) Financial Performance Reconcile daily audit materials. (i.e., timesheet authorizations, perpetual inventories, void transaction reports, cash drops, and guest ledger entries) Review employee schedules and punch clocks to eliminate unnecessary labor overages and to ensure that guest service, operational needs, and financial objectives are met Collaborate with the General Manager to brainstorm programming and events Health and Safety Standards Enforce all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department Coordinate cleaning program and make recommendation for improvements Enforce Early Bird Night Owl/Wisco Taco Foxtrot human resources policies in all aspects of employee and guest relationships Team Hiring, Retention, and Mentorship Stay up to date with websites, newsletters, meetings, and emails to ensure that you and your teams are advised of actions, programs and initiatives Support and coach associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Wisco Taco Foxtrot's core values Maintain high level of day-to-day communication and interaction with team members, guests, vendors, and contractors, always in a mature and professional manner Advocate and maintain a team culture built on service excellence, professionalism, teamwork, and an environment to have fun, learn and succeed QUALIFICATIONS: Minimum of 1 year restaurant/bar leadership Strong leadership skills and the ability to train, coach, develop and motivate others Possess or have ability to obtain Food Handlers and Tips Certification within six months of commencement of employment Attention to detail Highest level of integrity and a hands-on management style Experience with Toast point of sales system preferred Exceptional organizational and operational skills, and detail-oriented with proven time management skills Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management, including writing, speaking, and public speaking *Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays EDUCATION: High School Diploma / GED required Higher education degree in hospitality management or related field or equivalent work experience preferred PHYSICAL ABLITIES: Ability to be on your feet and alert for extended periods of time Ability to lift up to 35 lbs. as needed Continuous use of hands and arms Continuous bending, reaching, and twisting Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. COMPENSATION: starting at $20/hr

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. . At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************