Customer service manager jobs in Greece, NY - 316 jobs

SummaryWe are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's Grid Automation business. This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.Job Description Key Responsibilities Leadership & Team Development Lead and develop the CIC L2 Technical Support team (Wireless and Optical), fostering collaboration between the Rochester, Burnaby and Markham sites. Coach, mentor, and grow technical specialists to enhance product knowledge, troubleshooting discipline, and professional communication. Establish team goals aligned with regional and global service objectives, promoting ownership and accountability. Conduct regular 1:1s, performance reviews, and knowledge-sharing sessions to sustain engagement and capability growth. Operational & Technical Excellence Oversee day-to-day case operations, ensuring SLA adherence, consistent quality, and proactive issue resolution. Drive best-in-class case management practices, leveraging Salesforce (SFDC), Phone System/Voice analytics, and dashboard metrics. Coordinate escalations with L3/L4 Engineering and Product Line teams to ensure thorough root-cause analysis and corrective actions. Champion continuous improvement in tools, processes, and documentation, including knowledge base content and training assets. Guide lab replication and validation activities to accelerate resolution of complex field issues. Cross-Functional Collaboration Serve as the primary interface between Technical Support, Product Line, and Engineering teams to surface field trends and systemic issues. Collaborate with Product Management to influence new product introduction (NPI) readiness, technical documentation, and support enablement. Partner with Quality and Commercial Operations to track and communicate customer experience metrics (CEI, CSAT, NPS). Contribute to strategic initiatives improving case prioritization, workflow automation (GridBot, Salesforce integration), and regional standardization. Customer Engagement & Escalations Act as a senior escalation point for key customer cases in both Wireless and Optical domains. Review and present case summaries, performance metrics, and root-cause findings to internal and external stakeholders. Ensure timely and transparent communication to customers during critical or high-impact incidents. Promote a strong Voice-of-Customer (VOC) culture, driving systemic changes based on feedback from utilities, partners, and OEM clients. Required Qualifications Bachelor's Degree in Electrical Engineering, Computer Engineering, or related technical discipline. Minimum 5 years of experience in communications systems, networking, or substation automation, including technical support or field operations. Proven leadership or supervisory experience within a technical or customer-facing support environment. Strong understanding of wireless and optical communications technologies, including IP networking, LTE/5G, SONET/SDH, MPLS-TP, or Ethernet. Experience managing distributed teams across multiple sites and remote resources or product lines. Demonstrate ability to drive process improvement and deliver measurable performance outcomes. Excellent interpersonal, communication, and organizational skills, with the ability to influence across functions and geographies. Desired Characteristics Familiarity with GE Lentronics and GE MDS (or comparable industrial networking and communications systems). Working knowledge of Salesforce CRM and customer analytics/reporting tools. Certifications such as CCNA, CCNP, or PMP are an asset. Strong analytical mindset with the ability to balance technical problem-solving and customer satisfaction. Adaptable to changing priorities and comfortable leading through ambiguity. Passion for coaching and building high-performing, customer-centric technical teams. Travel Requirement Ability and willingness to travel up to 25% for customer meetings, training, and internal collaboration between Rochester and Markham locations. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles. The Role: We are looking for our next Customer Care Team Manager within our Order Fulfillment Team. The Customer Care Team Manager will be responsible for the end-to-end Order To Cash process, ensuring on-time order fulfilment in Business-to-Business support at country or sub-regional level; direct people management of country or sub-regional Customer Service organization; driving continuous improvement in work process and CSR capability, and partnering with other functions to delight the customer This position is located Rochester, NY (preferred) or Wilmington, DE . Compensation: The current salary range for this role is estimated to be $99,085 - $134,100. In addition, this position may also be eligible to earn performance-based incentive compensation. The specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location. What You'll Do: Supervise Customer Service Representatives' service level towards internal and external customers Build strong partnerships with internal and external stakeholders Drive continuous improvement in Order to Cash process and Service Level KPIs: on-time delivery, order entry accuracy, monthly compliance performance, customer complaint lead time, etc. Participate in internal/external audit as needed Coach and train direct report lines Participate in creation and maintenance of process documents and SOPs for CS functions As needed, manage or supervise customer orders including domestic, export and consignment orders: Order entry, order confirmation, invoice issuance and order follow-up till good delivery to customers inclusive documentation and problem solving if any As needed, Process or supervise a credit note or a debit note related to a sales order or customer complaint Process or supervise customer complaints and service cases management, and participate in Order to Cash complaint investigation at country or sub-regional level Work directly with Logistics staff to ensure customer requirements are executed Other Order Fulfillment and Site Leadership tasks and responsibilities as required What You'll Need: Education: Bachelor's degree in Supply Chain or Business Administration, or another related discipline Experience: Minimum of 5 years experience in customer service or Supply Chain B2B; OR minimum 3 years' experience customer service AND 2 years' management experience Supervisory Responsibility (if applicable) 8-12 direct reports Work Environment This role spends approximately 50% of the time in an office environment and 50% of the time in the home office (hybrid schedule.) Position Type/Expected Hours of Work This is a full-time position. Days and flexible hours of work are required to meet customer needs Business Travel: Occasional domestic travel will be required; occasional international travel may be required AAP/EEO Statement Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. “AAP, EEO, Drug-Free Workplace” Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you identify yourself in this position, please apply by uploading your resume and let's start the journey together! Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws. As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach. To find out more about our products, values and sustainable development ambitions visit us at **************** and at *******************************

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Have you been told you're a "people person?" Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team, making a difference every day. WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using encouragement and accountability to create a cohesive work unit * Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees * Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced * Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience We're a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you'd enjoy this type of dynamic job, we want to hear from you! WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma with some college course work in business or related field; equivalent experience * Experience: 5-7 years of customer service/call center experience * Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.) * Skills: Effective communication, supervision, organization, time management * Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision * Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures Preferred Qualifications * Additional Experience: 3+ years of supervisory or leadership experience CCS450 2025-64425 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $55,440.00 and $88,660.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We're at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world. Job Description The Customer Experience Manager actively aligns the goals of our external partners with the Nabis Mission and day-to-day operation, while maintaining transparency with the internal organization. This role must maintain a sense of the big picture, along with a rigorous understanding of day-to-day operations/SOP's. They will actively monitor and participate in all external communications to Brands and constantly work with Operations Managers to improve and standardize communication. They will participate in Brands' first orders, meeting with all points of contact, and act as liaisons to all Nabis departments, facilitating introductions and ensuring overall white-glove services. They will train Brands to use the Nabis portal in the most efficient way to align with internal SOP's, while obsessing over the customer. They will ultimately give their 'green light' to let new Brands fly and continuously monitor touchpoints to ensure maintained consistency. They will flag any less-than-perfect situation, communicate solutions to the team, and will work to course-correct by quarterbacking situations. As an active day-to-day air traffic controller for the operation, this role must have professional and effective relationships with all operations members, must be involved in all irregular and escalated matters, and must work with colleagues and GM to flag operational gaps of ownership, take interim ownership, and actively work to close them by assigning ownership. Responsibilities Overall owner of external comms between external partners and Nabis, while maintaining positive tone of partnership in communications (both internally and externally) to strive for customer delight Actively monitor all comms (Zendesk, Slack, Phone, etc) between partners and Nabis. Ensure timely response and effective communication by directly responding and/or monitoring all communications Hold local team accountable to communication metrics (ie response and resolution times) Work closely with Ops Managers to keep them in the loop about non-copied comms (phone calls and texts) - establish SOP's to create visibility across all comms. Serve as a secondary point of contact and closer for all handles. Monitor active threads regularly for timely response and make sure no communications are left unattended. Police archiving of all resolved threads in Zendesk, maintaining manageable inboxes Serve as the primary point of contact on escalated situations, working with GM and Operations Managers to resolve. Conduct Post-Mortems of escalated situations and write/assign SOP's for future instances. Serve as primary handle owner when needed. Work to constantly develop, improve, and standardize Nabis communication to all brands Train team on communication with partners CX Team Manager Manage, coach and develop CX associates, Sr. Associate and supervisor to perform all tasks accurately and efficiently while instilling a positive team culture and working environment Be responsible for teams successes and losses, holding them accountable to established department KPIs and processes Active Voice for Brands to local team and vice-versa with an emphasis on truly solving the problem for customers (rather than passing the ball) Regularly update local operations on Brand developments and provide context on operational impacts. Regularly evaluate operational pain points with Brands and guide Brands to mitigate Brand Operational Onboarding Seamlessly pickup onboarding process from Partnerships manager to facilitate a smooth transition to the CX team. Provide white glove service for Brand's first orders Guide Brands through order creation and overall Nabis process, introducing them to handles and respective managers along the way and ensuring they are using Nabis in a most efficient and effective way Actively following up to offer guidance and solicit feedback from Brands Owning the operation's seamless relationships with brands and stepping in when anything is less than perfect Quarterbacking unprecedented partner requests and situations Establish self as the point of contact for all escalated Brand/Retailer matters Advise Operations Managers on solutions and take point where needed Escalate to GM and Senior Leadership where needed. Diligently handle sensitive situations, reach out to Brands in times of Nabis error, and actively work towards resolutions Orchestrate and manage order changes - communicate with brands and internal team to make these inventory decisions quickly Provide support to managers in resolving inbound inquiries Perform post-mortems on escalated issues and author SOP's to handle at OPs Manager level Connecting Departments and closing operational gaps Write and Connect SOP's between all departments to eliminate operational and ownership gaps Build relationships internally and foster collaboration / cooperation between departments Identify accountability gaps or grey areas between departments and consult with GM on how to establish clear ownership. Regularly evaluate responsibilities by department and work with GM to redraw lines of ownership where needed Proactive Partner relationship development Brand /Retailer insights - actively monitor brand sales v. how much product is incoming/ on shelves - initiate conversations with brands around returning product Actively monitor and track fees, comps and special accommodations Work with Senior Account Executive to understand terms of contracts and flag where not being met Serve as floating backup manager Provide quotes and coordination for p2p's, one-off requests, and new business Qualifications Broad and detailed understanding of the operation with strong internal and external relationships Strong communication skills - timely communication across all platforms (phone, Zendesk, Slack) and ability to determine most effective kind per situation Problem-solving skills and sense of ownership and leadership Detailed understanding of the Cannabis Industry and all aspects of distribution Data and bottom-line driven decision making Ability to communicate between departments with humility and understanding Experience with de-escalation and client retention Must be at least 21 years of age Required Skills Great verbal and written communication 2+ years of customer service experience Keen awareness and understanding Low ego Willingness to learn new softwares and platforms Adaptability Ability to mulit-task and take on more than one project at a time WHY YOU'LL LOVE WORKING AT NABIS Be part of the fastest-growing cannabis startup in the U.S. Fully remote, high-impact, high-ownership engineering role Compensation starting at $80,000 base salary + bonus along with medical, dental, vision and 401k Flexibility and autonomy to drive your work Join a diverse, inclusive team passionate about technology and cannabis Nabis is an Equal Opportunity Employer *Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop strategies and initiatives to enhance and maintain client satisfaction and retention. Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. Facilitate continuous learning opportunities to expand the knowledge base of your staff. Offer proactive development opportunities aligned with corporate goals and values. Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. Generate creative solutions and innovative ideas to increase employee engagement and retention. Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. This job requires up to 25% travel for internal and/or client-facing meetings This role is an onsite position Education and Experience Bachelor's degree required. 2+ years of previous leadership experience in a customer service/customer relationship role Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) Experience with leading other leaders preferred Previous experience in HCM/Direct Payroll Industry Experience working with payroll, HCM, or HRIS software Excellent knowledge of MS Office, including MS Excel Strong interpersonal skills Physical Responsibilities: Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

DISTINGUISHING FEATURES OF THE CLASS: The Tenant Relations Supervisor is a mid-level professional role responsible for coordinating tenant engagement, building community partnerships, and ensuring residents are connected to critical resources that support self-sufficiency and quality of life. This position bridges direct tenant services (specialist-level) and departmental oversight (director-level), with a strong emphasis on relationship-building, program development, and community engagement. The incumbent will supervise tenant engagement processes (not staff initially), build an annual calendar of resident activities, manage communication channels including a dedicated social media presence, and act as a liaison between tenants and community support organizations. TYPICAL WORK ACTIVITIES: Develops and maintains an annual tenant activities calendar , including educational workshops, community events, wellness programs, and resident appreciation events. Creates and manages a Tenant Relations Facebook page to advertise upcoming events, share community resources, and highlight success stories. Acts as a liaison between tenants and community organizations (United Way, ABC, Urban League, Lifespan, Foodlink, Medical Motors, etc.), ensuring residents are connected to available programs such as GED preparation, substance abuse services, case management, food assistance, and employment resources. Conducts tenant outreach to promote participation in support programs and ensures follow-up on referrals. Partners with the Operations Manager and Office Manager to maintain comprehensive tenant profiles that track engagement, needs, and progress. Supports lease compliance efforts by providing proactive resources and interventions for at-risk tenants. Coordinates special events such as health fairs, job readiness clinics, financial literacy workshops, and holiday gatherings. Tracks tenant participation and engagement outcomes; prepares reports for management review. Assists with identifying grant opportunities and, when possible, supports the drafting of applications in coordination with the Director of Resident Services. Represents RHC at community meetings, coalitions, and collaborative initiatives to enhance visibility and partnerships. Responds to tenant inquiries, concerns, and complaints with professionalism and empathy, escalating as needed to management. KNOWLEDGE, SKILLS, AND ABILITIES Strong knowledge of community resources, human services, and housing support programs. Familiarity with case management principles and tenant engagement practices. Ability to build and maintain relationships with diverse populations and community organizations. Excellent written and verbal communication skills, with the ability to create outreach materials and manage social media. Ability to analyze problems, identify solutions, and implement processes that improve tenant satisfaction. Strong organizational skills to coordinate events, maintain records, and track outcomes. Ability to work independently and exercise sound judgment while collaborating with multiple stakeholders. Knowledge of HUD and housing-related regulations is desirable. Familiarity with grant research and application processes is a plus. Tenant Relations Supervisor - Rochester Housing Charities Page 2 MINIMUM QUALIFICATIONS: Bachelor's degree in Human Services, and (2) two years of experience, Social Work, Public Administration, or a closely related field; OR Associate's degree in a related field and three (3) years of full-time experience in human services, case management, housing, or community relations; OR Five (5) years of relevant full-time experience as described above. * NOTE: Experience in B and C may have been gained concurrently with A, or separately. SPECIAL REQUIREMENTS: Possession of a valid NYS Class D driver's license and daily access to a vehicle. Willingness to travel between RHC properties and community partner locations. Office-based with frequent community engagement and site visits. Occasional evening or weekend hours may be required for resident events. ADOPTED: SEPTEMBER 3, 2025

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New York. The base salary for this position at the time of this posting may range from $55,000- $56,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-KS1

Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. The Service Manager (SM) will report directly to the Market Business Service Officer (MBSO) and is responsible for the supervision, management of Service Associates & Receptionists, and execution of all operational service functions within the assigned branches. These operational service functions include but are not limited to money movement, trade support and operational approvals. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Market Sales and Risk teams to ensure execution in all aspects of the business and further support the MBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES: Operational Oversight • Oversee and manage service transaction approvals and processes (e.g., trade supervision, money movement, document handling, cashiering, trading and account maintenance) and ensuring reporting, logs and files are maintained and actioned appropriately • Oversee document handling by conducting quality assurance reviews on execution within operations area as well as the entire branch • Lead select operational remediations within the team and ensure corrective action is taken before deadlines • Ensure appropriate coverage across all branches assigned which may include travel to assigned branches (e.g., both within operations areas as well as offices with reception areas) • Facilitate and manage resolution of client inquiries/requests • Oversee various administrative efforts in the branch • Ensure compliance with Firm policies and procedures by overseeing the execution of regular self audit testing and partnering with the Market Risk Officers on branch exams and corrective action plan implementation relating to the service organization • Participate in national calls to learn about new platform changes, policy and procedure updates, share best practices and learn about other timely updates • Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies • Administer other duties as delegated by the Market Business Service Officer People Management and Communication • Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures • Lead, mentor, and supervise a team of Service Associates & Receptionists, including conducting one on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities, and team building with direct reports • Maintain strong relationships with key partners within the Branch, Market, Region and Home Office including participation in team meetings, regional and national calls • Manage and oversee Service Associates & Receptionists responsible for operations within the branch • Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience • Four-year college degree required or equivalent education • Previous industry experience • Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required • Other licenses as required for the role or by management Knowledge/Skills • Effective written and verbal communication skills • Strong attention to detail • Ability to prioritize and resolve complex needs and escalate as necessary • Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies • Evidence of strong leadership and talent development capabilities • Exceptional organizational and time management skills • Exceptional conflict resolution skills • Ability to manage relationships, motivate and lead groups of people at various levels throughout the market • Knowledge of Firm's Risk & Compliance policies • Ability to think strategically Reports to: • Market Business Service Officer Direct reports: • Service Associates and Receptionists WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $120,000 - $165,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

We are searching for friendly and energetic full -time Customer Service Team Members to join our Tim Hortons team at 20 Main St, in Batavia, NY on the morning shift (5am-1pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. • Ensure coffee and products are always fresh and accurate by following our REV procedures. • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation. • Prepare all products accurately by following the order monitor. • Communicate showcase and product needs to ensure availability for customers. • Regularly monitor and record temperatures of required products. • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards. • Practice proper hand washing techniques and adhere to sanitation guidelines. • Complete all sanitation tasks as outlined. • Health & Safety: • Work in compliance with occupational health and safety legislation. • Follow safe work practices and procedures. • Use required personal protective equipment. • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude. • Ability to work in a fast-paced environment with a sense of urgency. • Strong communication and interpersonal skills. • Ability to work on a team and with multiple employees. • Attention to detail and ability to accurately process orders. • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Provides supervision, guidance, and support to staff and individuals by facilitating the development and implementation of individual treatment or habilitation plans. Provides coordination of individual services and ongoing advocacy and education/training. Minimum Education & Experience * Bachelor's Degree in Human Service related field preferred. * Two-three years' experience working with intellectual and developmental disabilities required. * 3-5 years supervisory experience required. * Valid NYS drivers license required. * Must have access to timely and reliable transportation to transport self to multiple sites.

We are currently seeking a Manager, Bioanalytical Services to join our diverse and dynamic team. As the Manager of Bioanalytical Services at ICON, you will oversee the bioanalytical laboratory operations, ensuring the delivery of high-quality data to support clinical trials and research. You will lead a team of scientists and technicians, manage the bioanalytical workflow, and ensure compliance with regulatory standards to drive scientific excellence and operational efficiency. What You Will Be Doing: Managing the day-to-day operations of the bioanalytical laboratory, ensuring timely and accurate analysis of clinical samples. Leading a team of scientists and lab technicians, providing mentorship and guidance to maintain high performance and scientific integrity. Overseeing the development and validation of bioanalytical methods in compliance with GLP and regulatory standards. Collaborating with cross-functional teams, including clinical and regulatory teams, to ensure alignment of bioanalytical activities with project goals. Ensuring all laboratory processes adhere to quality control procedures and regulatory requirements, and implementing continuous improvement initiatives. Your Profile: Bachelor's or advanced degree in Biochemistry, Pharmacology, or a related field. Proven experience in bioanalytical services, laboratory management, or a related role, with a strong understanding of GLP and regulatory requirements. Excellent leadership and team management skills, with the ability to oversee complex laboratory workflows. Strong problem-solving and organizational skills, with a focus on delivering high-quality data under tight deadlines. Effective communication and collaboration skills, with experience working in cross-functional project teams. Are you a current ICON Employee? Please click here to apply: link

The Dining Services Supervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining Services Supervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner. Qualifications & Education Required: High School Graduate or equivalent is required HACCP/Food Safety Certified is required - St. John's will provide Associate's degree in hospitality management is preferred. Fluent in the English Language At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required. Core Organizational Competencies: St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues. Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends. Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities. Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments. Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service Supervisor Department: Rochester Service Location: Rochester, New York Reports To: Assistant Service Manager Job Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime. Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities. Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** . Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service SupervisorDepartment: Rochester ServiceLocation: Rochester, New YorkReports To: Assistant Service ManagerJob Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities. Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History:Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************ Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

The Dining Services Supervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining Services Supervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner. Qualifications & Education Required: High School Graduate or equivalent is required HACCP/Food Safety Certified is required - St. John's will provide Associate's degree in hospitality management is preferred. Fluent in the English Language At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required. Core Organizational Competencies: St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues. Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends. Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities. Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments. Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

The Strong offers a unique and memorable setting for visitors from around the world, meetings, receptions, and other special events. The Environmental Services Manager oversees and directs the daily operations of the ~12-person Environmental Services team. This includes developing/maintaining workflows, overseeing museum staff and outside vendor contracts, and budgetary responsibilities This position requires an energetic, proactive leader who is passionate about leading a team, customer service, and has strong attention to detail. The Environmental Services Manager is required to make such personal efforts as may be needed to keep up with advances in subject matter information related to this position. The employee must learn the constraints, with particular consideration of the budget, within which this job must be performed and work within those parameters. Essential Duties: The specifications described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervise a team of maintenance and janitorial staff, determining workload, delegating assignments, training, monitoring, and reviewing work performance for quality, accuracy, and completeness. Direct budgeting and other financial responsibilities associated with the Environmental Services team. Direct and oversee outsourced temporary staffing agency relationship and temporary employees. In addition, participate in hiring direct employees and onboarding. Manage various facility projects and maintenance vendors requiring a high level of attention to detail and cleanliness. Plan, develop, and maintain daily, short and long-term goals related to the overall cleaning of the building. Work closely with other museum staff to coordinate setup and removal of equipment with respect to public programs and facility rentals. Offer instruction and advice to environmental specialists regarding museum policies, methods of cleaning, and communication skills needed to work effectively with museum staff and external museum guests. Evaluate environmental staff performance and make recommendations based on results. Work closely with Facility Rental Manager to aid in setup for events, such as staging, tables and chairs. Complete, as needed, uncompleted tasks of the Environmental Services team. Core Values: These are embedded in all roles within the museum. Employees must have the ability to demonstrate, understand, and apply our workplace values. Respect: We treat guests and each other with fairness and respect. We celebrate differences as well as similarities. Our behavior is marked by courtesy, patience, compassion, and tolerance. We serve with honesty and integrity, and we expect trust and loyalty in return. Focus: We share a special sense of purpose based on the museum's mission. We take pride in our dedication to common goals and commit all our talents and efforts to achieving them. Excellence: We strive constantly for excellence and seek continual improvement in all that we do. Each of us takes responsibility for achieving outstanding quality and, in return, our accomplishments are recognized and rewarded. Community: We foster community within and outside the museum through an atmosphere of collaboration, cooperation, and collegiality. Teamwork and flexibility lead to esprit de corps and effective public service. Fun: We are friendly, enthusiastic, inquisitive, and creative. We strive to ensure that the museum is always welcoming, fresh, vibrant, and filled with engaging imagination and fun. Diversity: The Strong is inclusive. It embraces and honors cultural diversity while highlighting common experiences. It engages people of many backgrounds and interests. The museum commits to making its facility, exhibits, and programs accessible to guests of all abilities, ages, classes, ethnicities, gender identities, national origins, races, religions, sexes, and sexual orientation. Work Environment: Work is performed primarily indoors. This role routinely uses standard office equipment such as computers, phones, printers, and copiers. The noise level in the environment is usually low to moderate. The ability to work early and late hours and weekends is required. No travel is expected for this position. Physical Demands: While performing the duties of this job: This position regularly requires full range of mobility in upper and lower body; the ability to reach overhead; the ability to work in various positions, including stooping, standing, walking, bending over, sitting, kneeling, and squatting for extended periods of time; the use or operation of objects, tools or controls; the ability to climb three flights of stairs; and the ability to talk and hear. This position frequently requires the ability to lift, pull, push, and carry up to 25 pounds to complete assigned job tasks. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: Supervisory or managerial experience, particularly with differing administrative areas of responsibility. Forward-thinking with high ethical standards and a strong operational focus. Outstanding verbal and written communication skills with the ability to use English as a first language. Willing and able to work some early and some late hours. Excellent computer skills and proficiency with Windows, Microsoft Word, Excel, Outlook, and a familiarity with using the internet for email. Ability to develop and maintain a broad overview of museum functions while also maintaining attention to detail. Possess a positive, can-do attitude. Ability to work quickly and efficiently. Skilled in working well under pressure and meeting deadlines. Ability to prioritize workload and manage several tasks simultaneously. Detail-Oriented: Must be extremely organized. Careful attention to detail to ensure all communications and documentation contain accurate and appropriate information, and to ensure that all procedures are properly executed. Interpersonal Tact: Frequent contact with individuals within and outside the museum in situations where considerable tact and initiative are needed to impact business results. Excellent listening skills, a high degree of diplomacy and maturity, and the ability to balance empathy and objectivity. Collaboration: We work in a team-oriented environment, so it is vital that our employees maintain effective interpersonal relationships. Team members must be good at active listening, conflict management, cooperation, facilitation, negotiation, and be open to feedback. Communication: Our employees should always communicate and act in a respectful manner when working with others, including those from outside the museum. The ability to handle difficult and stressful situations with professional composure is vital for this position. This job requires the ability to communicate effectively in both oral and written form using the English language. Guest Service: All museum employees provide extraordinary service to our guests. People are filled with anticipation when they visit. When they leave, they feel enriched, are glad they came, and look forward to returning. The environmental services team's work should contribute to these sentiments every day. Problem-Solving: Things don't always go as planned. This job requires knowledge of principles involved in strategic planning, coordination of people and resources, and taking corrective action. The employee should exercise sound judgment in making decisions and be able to independently perform all the duties of the position efficiently and effectively. Time Management: The ability to work well under pressure and handle several projects at once in order to meet the varying needs of the museum is fundamental to this role. The employee must be self-motivated, well-organized, and flexible. A strong ability to multi-task and work with competing deadlines and varying priorities without compromising attention to detail or quality of work is essential. Computer Proficiency: This position requires substantial work on a computer, in databases, and with related equipment. A high degree of comfort and proficiency with computer technology and software, especially Microsoft Office, is important. The ability to learn new systems, as needed, is also beneficial. These qualifications are considered a plus: Bilingual language skills. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Within reason, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employees are expected to accept reasonable assignments whether or not they are specifically included in this position description.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires: call center customer relations PC savvy Call Center Agent duties: Interact with internal and external customers Document Additional Information $12/hr 12 months

SALON MANAGER - Earn $25 to $50 per hour WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Cost Cutters and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. We offer a base pay rate of $16.50 an hour with additional bonuses, so the pay range you could be earning is $25 to $50! for all open positions DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."