Customer service manager jobs in Hamilton, OH - 1,315 jobs

Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required.

This is a responsible and technical leadership position within the Public Works Department with responsibility for overseeing the maintenance and management of the Boone County's fleet assets. This role involves a wide range of responsibilities related to fleet operations, including preventive maintenance, repairs, equipment procurement, fleet sustainability, and ensuring compliance with safety and operational standards. The Fleet Services Manager also coordinates closely with other County departments and external agencies, ensuring efficient and reliable fleet support across a broad range of public services. Major Essential Duties Plan, direct, and manage the operations of the Fleet Services Division, ensuring efficient maintenance, repair, acquisition, and disposal of vehicles and equipment in compliance with applicable regulations, safety standards, and budgetary constraints. Develop and implement policies, procedures, and programs for preventive maintenance, asset management, vehicle replacement, and fleet sustainability in coordination with County departments and partner agencies. Manage and oversee fleet procurement activities, including the development of technical specifications for new vehicles and equipment, bid evaluations, vendor selection, and contract administration. Analyze fleet usage and maintenance data to evaluate performance, optimize lifecycle costs, identify trends, and support capital planning and budget development. Oversee surplus vehicle and equipment disposition, ensuring compliance with legal and financial procedures while maximizing return on investment. Oversee the division's budget preparation and monitoring, including cost analysis, forecasting, and procurement strategies for parts, fuel, tools, and services. Lead and supervise Fleet Services staff, ensuring appropriate training, certifications, and adherence to safety standards. Ensure compliance with environmental, safety, and regulatory standards, including emissions testing, hazardous materials handling, and workplace safety laws. Serve as the primary liaison to County departments and external stakeholders, providing consultation and assistance on fleet needs, service expectations, and performance metrics. Utilize and manage fleet management software systems to track maintenance schedules, repair history, parts inventory, and operational data; generate and present reports for decision-making. Develop emergency response protocols and coordinate fleet readiness for natural disasters or other critical incidents, ensuring continuity of service for essential operations. Conduct performance evaluations, workforce planning, and succession development to align staff competencies with long-term strategic fleet goals. Minor Essential Duties Assist with the Department's snow removal operations Ability to take on new tasks or projects to support evolving business needs Supervisory Responsibilities Supervise Fleet Services staff including: Support hiring, training, development and work assignments Evaluate job performance Provide complaint and problem resolution Enforce policies and procedures Relationships The Fleet Services Manager performs duties within the Public Works Department, under the direct supervision of the Public Works Director Requirements Qualifications Education and/or Experience Graduation from a standard high school, vocational school or the equivalency supplemented by considerable experience in automotive and equipment maintenance or any combination of experience/training which provides the desired knowledge, skills and abilities to perform required duties in the Fleet Services Division Language Skills Ability to communicate effectively in English both orally and in writing Ability to read, analyze, and interpret policies, procedures, equipment manuals, and safety documents. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals Reasoning Skills Solves practical problems while dealing with several abstract and concrete variables Interprets a variety of complex technical and instructional information Makes decisions which serve the county's best interest and follows the missions and objectives of the Public Works Department Certificates, Licenses, Registrations Possession of a valid Commonwealth of Kentucky driver's license Possession of or ability to obtain within one year a valid Commonwealth of Kentucky Class A commercial driver's license OSHA 30-Hour General Industry or Construction certification required, or ability to obtain within the first 12 months of employment. Ability to obtain and maintain a recognized professional fleet certification, such as Certified Automotive Fleet Manager (CAFM), Certified Equipment Manager (CEM), Certified Public Fleet Professional (CPFP), or other equivalent fleet management certifications as approved by the department. Must possess or obtain the following NIMS Training certifications within the first 6 months: ICS-100: Introduction to Incident Command System IS-700: Introduction to the National Incident Management System Other Knowledge and/or Skills Proficiency with computer applications, including Microsoft Office Suite (Word, Excel, Outlook), Microsoft Teams, and fleet management software systems. Knowledge of the operating principles of gasoline and diesel engines, and the characteristics and maintenance requirements of a variety of automotive and mechanical equipment Ability to work with other departments, county and other agency personnel Ability to work effectively with limited supervision on a daily basis Physical Demands While performing job duties, the employee could reasonably be expected to: Regularly (over 2/3 of regular working day) Stand or walk Talk or hear Lift and/or move up to 50 pounds Operate a motor vehicle Occasionally (under 1/3 of regular working day) Sit Reach with hands and arms Use hands to type, handle papers, tools etc. Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Work Environment The work environments described in the preceding paragraphs represent those encountered while performing the essential job functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level is usually moderate to high Comments Must display the following: Positive communication Objectivity Willingness to solve problems Commitment to Boone County's best interests Must adhere to the applicable provisions of the Public Works Department Rules and Procedures, the Boone County Personnel Policies and Procedures, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and policies set forth by appropriate authorities Must be neat in appearance Must be 18 years or older Must maintain confidentiality when required Salary Description salary 80k, however negotiable with experience

Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time. Authority Brands Inc is an Equal Opportunity Employer. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $20.60 - $30.90 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (**************************************************************************** UpdateUrns=urn%3Ali%3Aactivity%3A**********048001024) **Your role at Clorox:** As a Shopper Experience Manager you will have the chance to create demand in-store and online, by developing marketing strategies and programs that will influence shopper behavior and stimulate demand. Partnering closely with the Business Unit, Field Sales Team and Walmart merchants for their eComm business at Walmart. **In this role, you will:** + Lead innovative marketing ideas and generate business results: Integrates knowledge of Clorox/Brand objectives, customer strategies and consumer/shopper insights to develop customer specific strategies and business building programs. + Provide input into both the Connected Customer Planning (CCP) and One Demand Planning (ODP) processes + Contribute to Shopper Experience capability building: Leverage shopper marketing and retail tools, processes, resources. Supports agency/vendor/marketing partner relationships to ensure consistent high-quality work. + Drive Shopper Marketing efficiency and ROI: Works within assigned budget to ensure effective and efficient spends. Gives input into strategies/plans based on pre/post event analysis. **What we look for:** + 5+ years of CPG Brand Marketing or Customer Marketing (at top tier CPG company) + 5+ years of Consumer Products Sales experience + Previous experience interpreting shopper data to develop strategies and evaluate campaign performance + Marketing, consumer insights and shopper behavior knowledge + Understanding of key Clorox processes + Strong communication and influencing skills + Analytical thinking + Attention to detail + Team player + BSc in Marketing or related experience **Workplace type:** The ideal Shopper Experience Manager will be based out of Bentonville, but open on location for qualified candidates. If candidate is within 50 miles of a Clorox Hub location, they will be in office 3x per week in accordance with the Hybrid 2.0 Policy. Please note that this role will require travel to Bentonville anywhere from 2-3 times per quarter. \#LI-Hybrid **Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.** Learn more (********************************************************************************************************* **.** **[U.S.]Additional Information:** At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. -Zone A: $128,000 - $252,200 -Zone B: $117,400 - $231,200 -Zone C: $106,700 - $210,200 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. **Who we are.** We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world. **This is the place where doing the right thing matters.** Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo. **Our commitment to diversity, inclusion, and equal employment opportunity.** We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (*********************************************** . The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (*********************************************************************************************** . Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at ***************** . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses. The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Director of Customs House Brokerage (Licensed) is responsible for overseeing U.S. Customs compliance and related actions and procedures of both our corporate offices and surrounding branches as well as Business Development in CHB services for the organization. Director of Customs House Brokerage (CHB) responsibilities and essential job functions include, but are not limited to the following: Responsible for the profitability and performance of the CHB Division Principal corporate license holder for the business responsible to U.S. Customs and Border Protection Responsible for developing and overseeing a diverse portfolio of solutions that address areas of trade compliance for companies seeking to import or export their products Oversee the full compliance and U.S. Customs regulations for all branches Manages the custom entry team and consulting team Manages processes for auditing clients' documentation, and customs entries Expand our customer base to ensure continuous growth in revenue by way of customer spend and margin Maintenance of existing compliance procedures and review for any improvements or changes Increase service offerings through business development and prospecting potential clients Motivate others by example and encourage their development by setting a positive example and productive work environment that fosters learning Implementation and training of any customs software or updates to any compliance systems Primary point of contact for customs and other regulatory agencies Qualification, Knowledge, Skills, and Abilities: Bachelor's Degree in related field of study preferred Practicing U.S. Customs Broker License Required Minimum of 5-7 years of Customs regulations, Customs clearance, and Customs brokerage Minimum of 5-7 years of management experience supervising teams in multiple branches Demonstrated knowledge of Title 19 CFR, Harmonized Tariff Schedule, and ACE Entry Summary Business Rules and process Document Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities The ability to communicate clearly and persuasively via email, verbally, and in presentations, tailoring your messaging to the appropriate level of audience Excels in high stress situations with Senior and C-level executives with the ability to not only present clearly but also effectively overcome objections with skillful persuasion using data-driven negotiation and tact Strong organizational skills with ability to manage deadlines and prioritize workload, and make adjustments to meet business needs Ability to work in a blended role of operations and sales in an office environment Manages complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance Ability to communicate complex concepts in easy-to-understand terminology Contributes to building a positive team spirit and puts success of team above own interests Ability to read, write, and speak English fluently Ability to travel to meet the demands of training and customer expectations Industry expert in international freight forwarding focused on high volume accounts Proficient in Cargowise Software System Proficient in Microsoft Office Suite

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-LF1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $86,900 - $113,000 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match Position Summary: The Customer Manager will represent Bimbo Bakeries USA, across all brands. This position will be responsible for the sales and profit of all BBU products within assigned Customers. This position will also be responsible for managing corporate selling efforts; including promotional strategies, new items, displays, marketing initiatives. This position will be required to build and maintain solid business relationships with all decision makers within the Customer as well as with internal business unit partners. Key Job Responsibilities: * Ensure compliance with all BBU safety programs promoted by the organization. * Ensure a safe working environment for all associates through safety programs promoted by the organization. * Responsible for overall sales of all BBU company products in Cincinnati, Columbus and Michigan Kroger Divisions. * Provide leadership and direction for all assigned Customer activities serving as a liaison between Customer team and Sales Operations organization. * Provide strategic direction and plans for assigned Customers with the intension of positively impacting and influencing BBU's short and long-term strategic priorities, with a specific focus on growing share and optimizing trade dollars. * Responsible for any headquarter and member/group level business reviews with assigned Customers. * Convey timely contracts, incentive programs and marketing initiatives, and maintain up-to-date customer pricing files both internally via BBU's systems and with within Customers' systems. * Garner competitive intel and develop action items that bring about overall improvement to BBU strategic brand portfolio. * Responsible for pre and post analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities. * Work with Customer Planning team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotional activity, marketing programs, marketing contracts, display execution, category management, thus optimizing total trade spend. * Full year projection and volume forecast accuracy * Develop and present business plans to attain sustainable growth and achieve true profits on an as-directed cadence. * Responsible for cultivating and maintaining long-term productive relationships with all retail customers assigned. * Represent the company professionally during customer interaction and business activities. Key Behavioral Competencies: * Ability to respond effectively to direction if needed; works primarily as an independent contributor. * Ability to work independently with limited supervision but maintain strong cross-functional relationships across teams * Guides junior colleagues to set tasks and achieve objectives within project timeline. * Accountable to lead entire projects having modest scope/impact or portions of projects having considerable scope/impact to business results. * Ability to manage an advanced area of work. * Ability to manage a moderately complex problem. * Ability to exchange detailed information and communicate messages to reach consensus. * Ability to manage a project budget. * Seek potential new business and perform special projects and assignments as requested by Leadership. * Ability to provide a high level of customer support and service * Results achiever * Experience and expertise in customer negotiations. * Excellent presentation and communication skills required. * Additional duties as assigned. Education and Work History: * Bachelor's Degree in Sales, Marketing or Business-related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted. Ideal candidate will possess: * 5-7 years of related experience in customer relations or sales. CPG/DSD experience is preferred. * Strong project management skills. * At least 6 months experience leading and influencing others. * A combination of training and experience that results in demonstrated competency to perform the work may be substituted. * Requires excellent written and oral communication skills, as well as the ability to effectively negotiate and influence others. * Excellent organizational and planning skills. * Computer skills and proficiency, specifically PowerPoint, Excel, and Word, SharePoint and Outlook is required. * Bilingual - English/Spanish a plus. * Must have strong analytical skills including financial reporting. * Strong working knowledge of sales processes and procedures, space management programs and DSD operations. * P&L, business analysis & merchandising experience preferred. * Knowledge of Market6, 84.51, IRI, and margin miner a plus. * Travel Required 75% or as needed across the country. Physical Demands: * Able to use a variety of communication methods on frequent basis. * Use a notebook computer and standard office equipment printers, fax, phone etc. * Able to sit, stand, stoop and have use of hand motor coordination regularly. * Use various forms of transportation for extended periods of time on periodic basis. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Purpose The Reading Rock Customer Experience Manager is an entrepreneurial driven individual who manages the day-to-day operations of the Customer Service Department and is focused on promoting and enhancing Reading Rock Business. Essential Duties and Responsibilities Takes personal accountability for job duties and results. Sales to support growth with functions including order fulfilment and customer selections through various consultations with retail and wholesale customers. Process cash, account, counter, and showroom sales through order entry as well as consultative role. Assist outside Sales with customer relationships as it relates to the selection process and order fulfilment. Coordinate the fulfilment of back orders and special-order products with purchasing, the customer, yard, and dispatch. Consistently establishes personal accountability and promotes excellence and coordinates continuous improvement in productivity, quality and service. Coach, train, and support employees to deliver excellence in customer service. Provide honest feedback to employees who are not meeting job requirements and take appropriate actions when employee support efforts do not yield desired outcomes. Manage and adjust the workflow to ensure efficiency in customer service, cross functionality of team, and effective focus on continuous improvement when customer flow is low. Support profitable growth by identifying selling opportunities through add on sales and new walk-in business. Collaborate with the Sales team to maintain and increase margins. Manages order processing and fulfillment, hiring/training/directing personnel, enforcing safety policies. Maintains/upgrades displays, samples, and other merchandise necessary to successfully show and sell the various product groups from the Distribution Center. Assist Outside Sales Associates to enhance customer satisfaction. Drive operational excellence with all stakeholders. Vigorous compliance with Standard Operating Procedures (SOP), Work Instructions (WI), policies, procedures, and performance standards. Retain proper paperwork in a safe location and sustain a clean appearance for visiting customers. Work with the appropriate sales professional to resolve matters affiliated with all key internal and external stakeholders for prompt and equitable resolutions. Understand and articulate the 4P's, Reading Rock Core Values, and the Customer Service Commitment. Comply with policies in accordance with Reading Rock core values. Other position-related duties as needed & assigned. Travel required: 10% Education, Knowledge, and Skills Bi-lingual preferred (English/Spanish) High School Diploma: 2-year degree preferred Construction Industry Experience: preferred, not necessary Customer Service Experience: 3+ years preferred. Valid driver's license and good driving record. Basic ability to communicate, both verbally and in writing, using the English language. MS Office, MS Excel, MS Word, ERP Team Leadership: Work in a team-based platform and lead by example to implement continuous improvement initiatives to ensure the Industry's Best Customer Experience. Industry Awareness: Stay abreast of the ever-changing needs of our customers to help properly position for sustained growth. Competencies: Analytical Thinking-Problem Solving Business Acumen Customer Service Oriented Leadership Quality Orientation Work Standards Supervisory Responsibilities: Yes (Salary - Exempt) Work Environment: Manufacturing & Distribution Environment. Frequent exposure to noise, fumes, and dust. Work Schedule: Monday through Friday, additional based upon business needs. Physical Demands: This position frequently lifts heavy objects up to 80 lbs., walks and stands for long periods of time and performs strenuous physical labor. The employee lifts, pushes, pulls, or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity: hands, arms, legs, and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics, and information on computer screens is required. Acknowledgement: This job description is not intended to be an all-inclusive list of duties and standards of the position. Critical features of this job are described under the headings above. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Equal Employment Opportunity Employer and a Drug-Free Workplace

Essential Functions: Communicates daily workflow processes to Account Representatives, ensuring AR's understand daily workflow priorities; identify and resolve any potential issues that may arise. Develops customer service plans to address customer requirements and communicates those plans to all involved parties within Packaging Operations. Reviews all purchases for Turnkey Packaging customers prior to approval. Develop and administer training for AR's and other admin support staff as needed. In conjunction with Production Management and AR's, supports daily production schedule to meet customer delivery dates. Maintain excellent working relationships with customers and suppliers by researching and responding to inquiries and issues concerning purchase orders, invoices, shipments, inventory counts, etc., in a timely, professional and efficient manner. Review Customer required reporting as needed with the AR regarding Receiving, Shipping, Invoicing, Production etc. Identify potential automation opportunities for required reporting Identify and communicate any signs or trends of customer dissatisfaction. Ensure all customer invoices are created accurately and sent out timely. Follows A/R reports for potential collection concerns. May be required to contact a customer regarding past due receivables. Monitors productivity of office personnel; provides performance feedback as needed. Communicates and provides support for corporate communications applicable to Packaging. Event coordination i.e. Thanksgiving luncheon, Christmas luncheon, town hall gatherings and celebrations Other (Marginal) Functions: Ability to function as an AR backup on all processes. Ensure there is support and staffing for all office functions. Seeks out and recommends continuous process improvement ideas. Job Specifications: Bachelor's degree or equivalent combination of education and experience. Prefer 5 years' experience in general office environment required. Prior supervisory experience with emphasis on leadership, supervision, motivation, communication and planning. Must be able to effectively prioritize, execute under pressure, meet deadlines, while being accurate and detail oriented. Excellent interpersonal and communication skills, both written and verbal. Must be computer literate, have working knowledge of Microsoft Office applications, Excel proficient, and ability to learn other software applications which support the Packaging operation.

Requirements Job Requirements Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job Type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restritctions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Store - DAYTON-BEAVERCREEK, OHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $16.80 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 4317 Feedwire Rd Location: USA Marshalls Store 0253 Centerville OHThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.