Customer service manager jobs in Hammond, IN - 2,583 jobs

Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $156,600 to $174,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Performs advanced technical/engineering problem solving in support of nuclear plant operations while acting as a resource and technical expert to engineers. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations. Primary Duties and Accountabilities Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs. Provide technical expertise and consultation through direct involvement and as a subject matter expert when consulted to identify and resolve equipment and system problems Directly fulfill engineering and technical leadership accountability regarding short-term and long-term programs that impact site operations Perform engineering and technical tasks as assigned by supervision applying general engineering principles Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications. Perform independent research, reviews, studies and analyses in support of technical projects and programs. Recommend equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations. All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.) Minimum Qualifications Bachelor's degree in Engineering (Chemical, Civil/Structural, Electrical, Industrial, Mechanical, or nuclear) OR related science OR License Professional Engineer OR Active/Inactive SRO License with 5 years of engineering or related experience, which shall include 1 year of nuclear power plant experience Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Electrical Engineering degree/experience strongly preferred Supervisory or managerial experience Professional Engineer Registration Advanced technical degree or related coursework

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S. Position Summary: The Hub Plant Manager will directly manage production and maintenance teams on a daily basis to ensure safe & efficient plant operations. Additionally the Hub Plant Manager will be directly responsible for safety, quality, and regulatory requirements as they relate to personnel and the plant. The Hub Plant Manager will also be responsible for measuring operational efficiency and monitoring staffing needs to ensure the plant operates safely and efficiently. Position Accountabilities: Provide leadership in safety and quality under Matheson's corporate guidelines and directives Serve as front line supervisor for plant production team Provide response and reporting to the Regional General Manager regarding customer issues related to production. Demonstrate and maintain a high level of customer focus, and customer commitment and ensure plant personnel demonstrate and maintain the same. Track and control all plant expenses to ensure monthly and annual corporate goals are achieved Develop and lead plant projects, control their schedule, and manage expenses to ensure projects are completed on time and within budget. Work directly with other Matheson locations to ensure the efficient use of corporate assets Work directly with corporate management for the procurement of assets Develop and update contingency and emergency plans Provide training in the areas of safety, quality, processes, and procedures Manage plant vendors and contractors Maintain clear thinking and professional composure in high pressure situations Required Experience: Experience with principles and operation of mechanical equipment such as pumps and compressors. Experience with reading and understanding flow diagrams and P&ID's 5+ Years plant, production, manufacturing, or equivalent experience 5+ Years of management experience with team of 10 or more Experience in industrial gas filling or production preferred Education & Skills Bachelor's degree, in engineering or other technical degree preferred Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pm Compensation: $80k-$100k + 0%-20% of the base salary based on performance 3 days in office 2 days WFH Medical, Dental, Vision, 401k 15 Days PTO Responsibilities: • Build and maintain strong relationships • Monitor and manage customer credit in collaboration • Supervise customs declarations and clearance processes • Lead and manage the assigned product team • Review sales contracts and purchase orders • Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork. • Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms. • Identify and recommend improvements to operational procedures Requirements: • Must have manufacturing experience •Proven experience in a supervisory role within customer service or related fields. • Exceptional communication and interpersonal skills • Ability to manage and prioritize multiple tasks while maintaining attention to detail. • Familiarity with preparing and reviewing contracts, invoices, and other trade-related documentation. • Proficiency in managing customer credit and payment follow-ups. • Experience in customs declaration and clearance processes. • Analytical skills to identify risks and implement solutions for process improvements.

The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.

Exciting Career Opportunity: Call Center Manager / Lead Compensation: $75K-$90K/yr (On-Track Earnings) Job Type: Full-Time, Onsite Industry: Floor Coatings / Concrete Coatings / Epoxy Why Join Us? TORQ Coatings is a growing coatings company seeking a hands-on Call Center Manager (or Lead) to oversee and optimize our customer service hub. This role is crucial for protecting the customer experience and driving operational excellence. If you are focused on quality and process improvement, this is an excellent opportunity. What sets us apart: High Earning Potential: $75K-$90K/yr (On-Track Earnings) Local Impact: Directly influence customer satisfaction and retention Stability: Full-time, onsite role in a rapidly scaling business Autonomy: Own and optimize all call center processes, staffing, and quality Growth Path: Opportunity to lead a growing team and integrate new AI tools Your Role: What You'll Be Doing Build and maintain efficient schedules, coverage, and SLAs for incoming customer calls (Queue & Staffing) Review calls, provide consistent coaching, and enforce scripts/quality standards (Quality & Coaching) Protect the overall customer experience by focusing on tone, empathy, and clear next steps (Customer Focus) Own and document call flows, escalation rules, and knowledge base documentation (Process Ownership) Maintain clear communication with sales, operations, and field teams regarding call center issues, trends, spikes, and demand (Cross-Team Communication) Ensure service levels are consistently hit (speed to answer, abandon rate, wait times) Minimum Requirements 1+ year leading a team in a call center or similar customer service environment Proven ability to manage schedules, coverage, and service level agreements (SLAs) Experience with quality monitoring and call representative coaching Ability to build and document repeatable processes and escalation rules Strong focus on customer empathy and satisfaction Openness to integrating and working with new AI tools Located near or willing to commute to the Lombard, IL office (Onsite) Compensation & Schedule Earnings: $75K-$90K/yr (On-Track Earnings) Benefits: Stability, career development, and the opportunity to lead a critical team Schedule: Full-Time, Onsite with a commitment to covering call center operating hours in Lombard, IL Our Core Values: TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just another supervisory job-it's your opportunity to apply operational rigor and quality control to a vital customer-facing team. Join our team and take your career to the next level in a company that values great service, process control, and team communication. APPLY HERE! #CallCenter #CallCenterManager #CustomerServiceManager #OperationsManagement #ContactCenterJobs #TeamLeadJobs #LombardJobs #QualityAssurance #CustomerExperience #NowHiring #ServiceLevelAgreement #ProcessImprovement #CoachingAndMentoring

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities. Provide overall direction for plant in areas of profit, costs, service, performance and general leadership. Responsible for maintaining and/or enhancing customer relationships, plant assets and a positive employment atmosphere. KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES Provide leadership and direction to the plant in areas such as safety, sanitation, quality, customer service and maintenance. Develop site budget within corporate guidelines and manage plant resources including assets, inventory, and materials, to optimize profitability. Maintain a clear understanding of customer expectations for accuracy, quality and timelessness and develop methods for meeting or exceeding those expectations. Communicate company philosophy and policies clearly to hourly and management personnel. Create a positive working environment for all employees, which support continuous improvement, reinforce company philosophy and policies and treats every individual with respect. Provide leadership to the management team in setting plant goals and standards, then achieve them. Develop strong management team members through the effective use of performance management processes and tools Monitor plant performance and develop/implement action plans to address areas of concern or opportunities in a timely fashion. This position has responsibility for Food Safety and Quality within their influence. The associate in this job has the responsibility to report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems. To ensure adequate resources are available to support the development, implementation, maintenance and ongoing improvement of the Food Safety Management System. As the leader of the facility Management Team, designate an SQF Practitioner with appropriate responsibility and authority. Ensure that all staff members are informed of their responsibility to report food safety problems to personnel with authority to initiate action. Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel. Ensure that food safety fundamentals and safety plans are reviewed when changes are made which may affect food safety and quality. Perform any other duties as assigned. Minimum Education High School Diploma Undergraduate or graduate degree in business, or related field Minimum Experience Food manufacturing experience- Essential Experience with customer interaction- Essential Demonstrated salaried and hourly management skills- Essential Minimum Knowledge/ Skills/ Abilities P & L Management- Essential Objective Setting- Essential Project Management- Essential Contract Administration- Essential Staff Management- Essential Metric Development- Essential Communication Skills- Essential Apply today and join our rapidly growing team! - Inc. 5000 #124 fastest growing company in the Midwest. (2025) - Inc. 5000 #10 fastest growing company in the Midwest. (2022) - Inc. 5000 #165 fastest growing company in the Midwest. (2021) - Inc. 5000 #1,085 fastest growing company in the USA. (2023) - Inc. 5000 #622 fastest growing company in the USA. (2022) - Inc. 5000 #479 fastest growing company in the USA. (2021)

The Plant Manager provides leadership and strategic direction for all aspects of plant operations, including production, quality, supply chain optimization, and cost management. This role is responsible for driving operational excellence through Lean principles, implementing innovative manufacturing processes, and developing a high-performing team to achieve organizational goals. Key Responsibilities: Champion value stream mapping and process improvement workshops to identify and implement strategic improvements in production, quality, and labor utilization. Provide leadership to ensure effective utilization of plant personnel, equipment, and materials. Drive cross-functional collaboration to implement and sustain operational improvements. Investigate and implement innovative manufacturing processes to reduce costs and improve product quality. Apply Lean manufacturing principles to design, validate, and optimize world-class manufacturing processes. Develop and maintain a highly skilled operational team across all functions. Ensure production schedules align with facility capabilities, customer requirements, and financial objectives. Manage performance through SQDIP metrics and maintain operational records in compliance with the local Quality Management System (QMS). Optimize supply chain and internal operations to achieve cost efficiency and operational excellence. Develop site budgets and organizational structures to maximize order fulfillment and employee engagement. Lead cross-functional root cause investigations related to quality, safety, and human resources. Create and execute talent development plans, including multi-skilling and stretch goals. Develop and justify a multi-year capital plan to address equipment replacement and production line improvements through automation. Collaborate with regional teams to modernize operations through digital enablement and sustainability initiatives. Operate effectively in a high-mix manufacturing environment, balancing complexity with efficiency and quality. Requirements: Minimum 5 years of experience in plant operations or engineering. Proven leadership and supervisory skills with an empowering and accountable approach. Strong understanding of Lean manufacturing principles and practical application. Experience developing manufacturing strategies (MTO, MTS, ETO) and driving cultural transformation toward operational excellence. Ability to build relationships with staffing agencies and supplier networks. Demonstrated success in fostering a safety-first culture and representing the organization as a safety leader. Strong financial acumen with experience managing budgets and cost structures. Excellent communication, organizational, and problem-solving skills. Preferred Qualifications: Bachelor's degree in Operations Management, Business, Manufacturing, Industrial Engineering, or related field. Experience leading multi-disciplinary teams through change and cultural transformation. Working knowledge of industry regulations and standards (ISO 9001, 14001, OSHA, STPS, CCOHS). Proficiency in data analysis and performance metrics using ERP systems (SAP preferred) and other business management tools (CRM, MES, MRP, BI).

Job Title: District Manager - Dealer Operations Payroll Status: Exempt/Salaried Reports to: Whole sale operations manager-west Purpose: To develop and implement sales strategies for assigned area that produces results and grows our portfolio of fuel customers. Works to set and achieve target performance standards; provides feedback and takes appropriate action to achieve sales results. Able to generate sales and builds sales and marketing infrastructure for the organization. Develops and builds lasting relationships with customers and prospects to develop future growth. Duties and Responsibilities: Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include, but are not limited to, assessment of current state of account, competition within the target, key decision-makers, overall fuel budget, issues/pain points within the target and within the customer's marketplace, current solutions, technologies and products, opportunities for new product and service offerings, and action plan to optimize spend potential throughout the assigned account. Acts as primary negotiator on behalf of True North in contract negotiations, renewal negotiations, terms and execution. Ability to evaluate all aspects of a customer's business to negotiate the best deal possible. Further develop existing relationships and establish new business relationships throughout current or target markets. Monitors competition by gathering current marketplace information on pricing, products, marketing, techniques, etc. Establishes new accounts by planning and organization of daily work schedule to call on existing or potential customers/prospects. Manage assigned dealer network in all aspects of the business including credit, delivery, software, hardware, sales, promotion, maintenance, capital and insurance. Develop annual goals and initiatives and report on progress. Ensure assigned dealers maintain required image standards; ensure expectations are met by visiting each location and performing MMP and White Glove inspections. Ability to problem solve when equipment, site, software needs repair or replacement. Ability to guide dealers in direction to maintain and /or purchase new equipment. Achieve weekly, monthly, quarterly and yearly new business goals. Prepare weekly/monthly/quarterly reports as required. Other duties as assigned. Qualifications and Requirements Bachelor's Degree in Marketing or related field preferred. Previous sales experience in the oil and energy industry. Previous point of sale experience required. Must be proficient in Microsoft Office software, word and excel. Demonstrated ability to work with/through others to achieve desired results. Excellent negotiation and communication skills. Must possess and maintain a valid driver's license and eligibility for coverage under the company's motor vehicle insurance policy. Must be highly motivated, have a strong sense of urgency, initiative and able to work independently with little supervision. Must be able to lift and move objects weighing up to 75 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, stooping, climbing and reaching throughout the course of the shift. Frequent use of hands and fingers to handle or feel and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. True North LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Berkot's is seeking Store Manager applicants for all 20 store locations. Job Responsibilities: Leading all department managers in a positive way to promote learning, growth and helping them achieve company financial goals for their department. Purposeful complete store walks every day to identify and solve problems. To identify opportunities that can be embraced to improve customer satisfaction, sales and overall store experience. Leading all employees in a way that promotes success and high morale in all team members. Reviewing all department schedules to ensure they are written accurately to serve our customers at a high level while maintaining company payroll goals Reviewing all department ordering to ensure all departments are ordering accurately and efficiently. To maintain inventory levels at a standard that keeps our customers satisfied and shrink under control. Hiring and implementing coaching and corrective action involving store employees Observe repairs or hazardous conditions and address them quickly by following store protocols. Reading and understanding P&L statements and utilizing the information on them to improve their store. Store managers are empowered to be creative in merchandising their store. There are company directives, but a lot of creative freedom is given to merchandise in a fun and impactful way. Store managers are expected to build a culture of customer comes first and handle customer concerns personally and, in a way that builds strong relationships with all our customers. Be community centered and approachable by everyone who enters our stores. Requirements: Ability to stand for 5 hours Ability to lift 40 lbs Highschool Diploma or GED 2-3 years of grocery experience highly preferred Job Type: Full-time Benefits: 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off Schedule: 5-9 Hour shifts per week, ranging from 8am-5pm. Working key days for major holidays. We are closed on Christmas day.

The Illinois Environmental Council Education Fund (IECEF) is looking for a self-motivated and experienced individual for the role of Senior Manager of Policy, Energy. This role will join the energy programs team as an expert in power sector advocacy, supporting our work in coalition building, stakeholder education, and advocacy. This full-time sr. manager-level position is responsible for supporting the organization's energy policy agenda with an emphasis on the power sector and the deployment of renewable energy across Illinois. This role will be supervised by the Director of Policy, Energy. This position can be located in Springfield or Chicago, IL. The position is full-time and may include evening and weekend work, and occasional travel within Illinois. About You We're looking for someone who is excited by the challenge of addressing the biggest issues facing Illinois. You should be a stellar communicator with excellent attention to detail who enjoys digging into legislative issues and working with broad coalitions of partners to build power and execute on legislative priorities. We are a small, dynamic team that relies on each other to produce high-quality work. We strongly encourage candidates from all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our organization. IEC/IECEF is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. Responsibilities Sr. Manager of Policy, Energy, will be responsible for the following. Education Draft content for educational materials for key stakeholders. Communicate environmental priorities through public speaking and other outreach. Organize and conduct events and tours with decision-makers and key stakeholders. Coalition Building Administer and lead coalitions, as assigned, including setting agendas, meeting times and location, group messaging, goals, strategies, and tactics. Consult our affiliates to build on their expertise in certain fields. Coordinate with partner organizations to develop and implement effective strategies and tactics. Policy and Advocacy Under the guidance of the IEC legislative team, build relationships with and join meetings with legislators and decision-makers. Under the guidance of the IEC legislative team, testify in the state legislature on clean energy topics. Build relationships with identified stakeholders through IEC power analysis to ensure environmental champions in targeted regions. Develop legislative priorities with coalition partners and support the drafting of bills for our clean energy priorities. Track policy trends and proposed local renewable energy projects and their respective decision timelines (in coordination and with support from external partners). Support tracking implementation of the Clean and Reliable Grid Affordability Act. Develop policy expertise in issue areas as assigned, including an understanding of current legislation and comparative laws in other locations, with a focus on the power sector (e.g., grid infrastructure, energy markets, large energy users such as data centers), building decarbonization, and the clean energy economy. Organizational Leadership Contribute to fundraising efforts, including grant applications & foundation reporting related to IEC's advocacy work. Connect and engage with IEC affiliate members as assigned. Other items as assigned Qualifications Strong knowledge of clean energy policy and programs, as well as the Illinois policy-making process, is a plus. Advocacy and/or political campaigns experience is a plus. Passion for environmental advocacy, democracy, and environmental justice. Excellent project management skills. Excellent communication skills. Strong time management skills. Excellent interpersonal skills and ability to work with diverse groups and people. Commitment to and knowledge of equity, diversity, inclusion, and allyship work. Proficiency in using Zoom and both the Microsoft and Google software suites. Highly organized. Ability to coordinate multiple tasks and work independently. Interest in environmental issues and policies. Issue expertise in environmental and climate issues. Proven understanding of legislative process in IL General Assembly. Strong writing skills - able to draft concise summaries, briefs, or reports. Experience or interest in public interest work, advocacy, or lawmaking. Physical Requirements: Have the ability to: Operate a computer. Sit at a desk for extended periods. Ability to participate in meetings, events, or activities, including outdoor settings, that may extend over long periods. Communicate and exchange information. Equal Opportunity Employer IEC/IECEF is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender expression or identity, religion, age, national origin, ancestry, marital status, protective order status, veteran status, sexual orientation, citizenship status, genetic information, ancestry, religion, pregnancy, certain arrest or criminal history records, homelessness, and use of lawful products outside of work during non-working hours, or any other protected characteristic as outlined by federal, state, or local laws. Equity, Allyship and Powerbuilding Values IEC/IECEF is always working to ensure that everyone on our team feels engaged and supported in all areas of the organization's operations as we work to become a fully inclusive, multicultural, and anti-racist organization. We are only as powerful as the people in our movement and those we serve. Building power for people and our environment in Illinois requires us to actively combat social and political power dynamics that disenfranchise marginalized communities across a broad range of issues beyond those that fall squarely within traditional environmental policy. When marginalized communities are empowered, environmental protections become more possible. Thus we are called to stand in solidarity as allies with those fighting for justice and to strengthen our democratic institutions where power drives policy change. About Our Pay and Benefits The Sr. Manager position is a full-time permanent position located in Springfield or Chicago, IL. Benefits include health insurance, dental insurance, a 401(k) plan, and vacation. Salary range is $70,000 to $80,000, commensurate with experience. Cover letter MUST include salary requirements. Candidates with salary requirements above the listed salary range will not be considered. How to Apply Introduce yourself to us as a colleague. Show us your future here and let us know what you'd bring to our organization! We value great writers, so be yourself, be creative, and take your time with the application. Applications will be reviewed on a rolling basis with the closing date for the posting on 1/5/2026. To apply please send a cover letter with salary requirements and resume to: Samira Hanessian, Director of Policy, Energy at *******************

Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients. We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments. This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused. ESSENTIAL DUTIES & RESPONSIBILTIES: Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals. Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution. Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery. Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials. Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations. Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits. Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes. Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business. Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability. QUALIFICATIONS: Education: Bachelor's degree. 5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required. Extremely strong written and verbal communication skills. Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment. Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively. Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority. Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions. Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator). QUALITIES & ATTRIBUTES: Positive, proactive individual who takes initiative and follows through on projects/responsibilities. Quick learner and highly motivated self-starter who can work with limited guidance. Confident, compelling communicator with developed presentation skills. Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality. Ability to thrive in a dynamic environment. Superior organizational skills and attention to details. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

General Manager - Freight Forwarding Operations -Multi-State Leadership | $75K-$85K + Fully paid Benefit premium Elk Grove Village, 100% on site / Multi-State Oversight (15-20% Travel, including International) Reports to COO | Oversees 7 Branches (U.S. & Toronto) $75,000 - $85,000 Annually | Full Benefits + Auto Allowance or Company Vehicle Must have experience in air shipment in freight forwarding or logistics to be considered , Ability to read financials, help with budgeting, where to focus on to improve, cost etc. and have experience negotiating with airlines and trucking companies - national contracts Compensation & Benefits Salary: $75,000-$85,000 (Exempt) Medical, Dental, Vision, Term Life/AD&D, and HRA - 100% Company Paid 401(k) with Company Match 16 Days PTO + 6 Paid Holidays Auto Allowance ($500/month) or Company Vehicle Opportunities for international training and development About the Role We're seeking an experienced and strategic General Manager to join our growing organization and provide leadership across multiple branch locations in the U.S. and Canada. Reporting directly to the COO, this role will play a pivotal part in driving operational excellence, financial performance, and national vendor partnerships within our air and ocean freight forwarding operations. This individual will oversee two direct reports, with indirect leadership responsibility for seven branch managers across multiple states - and will have an expanding leadership scope as the organization grows. Travel will average around 15-20%, including monthly visits to domestic branches and occasional international travel (Toronto and Japan for training sessions). Key Responsibilities Lead, coach, and develop branch leadership teams to meet performance and profitability goals. Create and implement strategic business plans aligned with company objectives and growth targets. Oversee branch budgets, financial performance, and cost optimization efforts. Negotiate and manage national contracts with airlines and trucking companies to ensure competitive pricing and reliable service. Analyze financials and performance metrics to identify areas of improvement and operational efficiency. Ensure safe, compliant, and effective inbound/outbound logistics and warehouse operations. Partner with senior leadership to drive process consistency and performance across all branches. Foster a professional, collaborative, and goal-driven workplace culture that aligns with company values. Qualifications Minimum 7 years of experience in air and/or ocean freight forwarding, domestic cargo movement, or 3PL operations. Proven experience negotiating large-scale transportation or logistics contracts (airlines, trucking, or freight partners). Strong financial acumen with the ability to read and interpret financial statements, budgets, and P&L reports. Exceptional leadership skills with the ability to manage across multiple locations. Excellent communication, analytical, and problem-solving abilities. Bachelor's degree preferred (High School Diploma or GED required). Why Join Us This is a unique opportunity to join a well-established, logistics organization known for precision, professionalism, and long-term growth. If you thrive in a structured yet global environment and excel at driving results through leadership and strategy, we'd love to meet you. Apply today to join our leadership team and help shape the future of our logistics network. Alternative job title: Regional Operations Supervisor - Freight Forwarding Logistics Operations Supervisor Transportation Operations Manager Branch Operations Supervisor Supervisor of Freight Operations National Operations Supervisor - Logistics & Transport Operations Supervisor - Freight Forwarding Logistics Operations Supervisor Transportation Supervisor Warehouse & Logistics Supervisor Freight Operations Supervisor Branch Operations Supervisor ✈️ Freight Forwarding / Air Cargo Focus Freight Forwarding Manager Freight Forwarding Supervisor Air & Ocean Freight Operations Manager International Freight Director Air Cargo Operations Manager Global Logistics Manager Global Logistics Supervisor Air Freight Supervisor Air & Ocean Export Supervisor Import/Export Supervisor Freight Forwarding Team Lead Cargo Operations Supervisor International Logistics Supervisor

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.95 - $22.22 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. About The Role We're hiring a Director of Customer Journeys to shape how we deliver connected, personalized digital experiences across the entire customer lifecycle-from first touch to long-term success. This is a foundational role at the intersection of marketing, product, and customer success. You'll lead our journey strategy across digital channels, using AI, data, and ABX principles to make every interaction relevant, timely, and impactful. You'll also help establish a cross-functional Digital Experience Council-bringing together key partners across the org to align on experience priorities, share insights, and drive consistency across touchpoints. What You'll Do * Define and lead our customer journey strategy across lifecycle stages and personas * Activate AI-powered personalization and orchestration across web, product, and portal experiences * Embed ABX principles into how we engage accounts-from awareness through expansion * Stand up and lead a Digital Experience Council to align priorities and scale best practices across GTM, product, and CS teams * Identify key journey moments and own roadmap for digital touchpoint optimization * Partner with analytics and marketing ops to build insight loops and test/learn models * Help evolve our Martech and data foundation to support real-time, journey-based experiences What You Bring * 10+ years in digital experience, lifecycle/ABM/ABX, or personalization strategy * Strong grasp of AI, behavioral data, and buyer journey design * Experience driving cross-functional collaboration at the enterprise level * Strategic mindset, clear communicator, bias toward action Why It Matters As Okta scales, so do our customers' expectations. This role builds the foundation for a unified, AI-powered journey that delivers value at every step and brings teams together to make it happen. #LI-remote P11550_3081377 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $200,000-$300,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$178,000-$268,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: ***************************** The annual base salary range for this position for candidates located in Canada is between:$161,000-$241,000 CAD What you can look forward to as a Full-Time Okta employee! * Amazing Benefits * Making Social Impact * Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ********************************************* U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ****************** Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at *************************** How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: * Alcohol or other substance use disorder (not currently using drugs illegally) * Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS * Blind or low vision * Cancer (past or present) * Cardiovascular or heart disease * Celiac disease * Cerebral palsy * Deaf or serious difficulty hearing * Diabetes * Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders * Epilepsy or other seizure disorder * Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome * Intellectual or developmental disability * Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD * Missing limbs or partially missing limbs * Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports * Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) * Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities * Partial or complete paralysis (any cause) * Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema * Short stature (dwarfism) * Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money? At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction. You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed. Compensation & Benefits Hourly or Commission-Only Options (depending on experience) Average Weekly Pay: $800-$1,500 Bonus Incentives: cash prizes, team trips, and contests Paid Training and continuous mentorship from industry leaders Career Growth: opportunities to move into leadership or management Travel Opportunities - regional events, retreats, and conferences Fun, supportive environment - team nights, networking, and recognition events Engage with customers to understand their needs and provide tailored solutions. Represent top brands with professionalism and enthusiasm during face-to-face interactions. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Participate in ongoing training sessions to refine your sales and communication skills. Contribute to a positive team environment by sharing insights and supporting colleagues. Track and report sales activities and outcomes to ensure transparency and accountability. Adapt to changing market trends and customer preferences to maintain a competitive edge. Experience in customer service or sales is a plus, but not required. Ability to engage and communicate effectively with diverse customers. Proven track record of working collaboratively in a team setting. Strong problem-solving skills to tailor solutions to customer needs. Willingness to learn and adapt to new sales techniques and market trends. Ability to maintain professionalism and enthusiasm in face-to-face interactions. Comfortable with tracking and reporting sales activities for transparency and growth.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech. Position Overview Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value. This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration. Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale. Key Responsibilities Product Strategy & Ownership Define and communicate the personalization vision, strategy, priorities, and KPIs Lead CRM and personalized campaign execution with cross-functiona Evaluate and integrate Martech platforms to scale customer engagement. Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration. Strategic & Analytical Leadership Link tactical execution to enterprise business strategies. Use data to measure performance, optimize campaigns, and drive improvements. Identify problems, create scalable solutions, and optimize operational processes. Champion continuous improvement and stay ahead of industry trends. Customer Journey & Personalization Translate journey insights into digital tools that improve targeting, relevance, and conversion. Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI. Deliver personalized use cases like real-time content, contractor training, and behavioral tracking. Manage relationships with external vendors and agencies supporting digital marketing efforts Background in customer journey mapping or omni-channel orchestration Data Activation & Optimization Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.) Oversee platform implementation and evolution. Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels. Leadership & Collaboration Lead cross-functional teams in a matrixed environment to deliver measurable outcomes. Build strong partnerships across marketing, product, IT, and analytics. Foster a culture of innovation, agility, and customer-centricity. Compliance & Best Practices Ensure marketing campaigns comply with data privacy laws and industry regulations. Maintain deliverability best practices for email and messaging platforms Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives. Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution. Partner with sales and customer support teams to align marketing initiatives with customer needs. Qualifications 10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools Proven track record driving personalization, segmentation, and data-driven marketing at scale Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA) Strong ability to turn technical architecture and customer insights into scalable business solutions. Demonstrated success leading cross-functional teams and delivering measurable results. Entrepreneurial mindset with strong problem-solving and innovation skills Excellent analytical, communication, and collaboration skills If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Join Us as Director, Customer Success At Behaviorally, we're reshaping the way the world's top brands understand and influence consumer decisions at the point of purchase. With deep behavioral expertise and a digital-first approach, we guide clients across retail and CPG landscapes through complex shopper journeys-both online and offline. We help leading FMCG/CPG companies to boost sales with effective packaging and shopper strategies. Our PackPower Score™ is the industry standard metric for packaging design, linking directly to sales to predict pack performance. Why Behaviorally? We are the global market leader in digital shopper research, but what sets us apart is how we work: Digital-first, behavior-focused: We prioritize agility, speed, and relevance Human-centered: We put people-shoppers, clients, colleagues-at the core of every decision Growth-oriented: We invest in our people and are proud to promote from within Transparent and grounded: We share goals, results, and accountability-top to bottom Join a team of curious minds, candid communicators, and committed collaborators who are passionate about redefining what shopper research can be. We Value Every Voice At Behaviorally, inclusion isn't a buzzword-it's a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We're proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences. Let's define the future of shopper research together. Apply now to join Behaviorally. We're seeking a Director of Customer Success in Chicago, IL to lead strategic client relationships, ensure commercial growth, and elevate the impact of our behavioral insights. You'll be at the helm of some of our most significant accounts, developing solutions that shape shopper behavior and drive brand growth. This is more than an account role-it's an opportunity to influence how Fortune 500 companies think about consumer behavior, lead high-performing teams, and leave a measurable mark on a fast-growing, forward-thinking business. As Director, Customer Success, you will have the opportunity to: Lead High-Impact Client Relationships - Manage a portfolio of key client accounts generating annual revenue, ensuring consistent value delivery and long-term growth. Accelerate Client Growth - Develop strategic account plans that unlock new opportunities, drive retention, and maintain a healthy pipeline of proposals Broaden Client Engagement - Begin introducing clients to the full range of Behaviorally's product offerings, including quantitative, qualitative, and AI-enabled solutions. Deliver Consistent Excellence - Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics. Plan with Precision - Develop accurate revenue forecasts across weekly, monthly, quarterly, and yearly intervals to support business planning and resource allocation. Strengthen Client Partnerships - Cultivate and grow trusted relationships with client stakeholders, acting as a key advisor on research solutions and behavioral insights. Elevate Team Output - Work collaboratively to deliver high-quality, insight-driven work that aligns with our behavioral framework and productized approach. Execute Strategic Goals - Drive progress against Behaviorally's corporate KPIs and play an active role in key company initiatives. What You Bring: 6+ years of experience in market research, customer success, or a related client-facing role Proven ability to manage complex client relationships with measurable revenue impact Solid grasp of research methodologies-quantitative, qualitative, and emerging AI-based approaches Team player with experience leading and building collaboration to deliver client projects Excellent communication skills-capable of articulating insights clearly and persuasively to both internal teams and clients A commercial mindset, strategic thinker, and detail-oriented executor Naturally curious, self-motivated, and confident navigating ambiguity in a fast-paced environment What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That's why our benefits go beyond the basics: Unlimited PTO Days Holiday Pay - your time matters Hybrid work flexibility - 2-3 days onsite at our Chicago, IL office Competitive salary with performance bonus opportunities Health and wellness benefits 401k match Company-sponsored team events, recognition programs, and celebrations