Customer service manager jobs in Hawaii - 385 jobs

A leading bank in Honolulu seeks a Branch Manager to oversee daily operations and drive sales growth. The successful candidate will implement strategies for new business development, coach branch employees, and ensure compliance with banking regulations. With a focus on exceptional customer service, you'll develop relationships within the local community. Candidates must have a bachelor's degree, a minimum of seven years in banking, and strong leadership skills. The role offers a competitive salary and bonus package. #J-18808-Ljbffr

About the Company We are a bona fide, Hawaii-kine institution. Since opening in 1966, Zippy's has grown from a local plate-lunch joint into a beloved, family-owned restaurant chain. Recently recognized as one of the top family-run businesses in America, Zippy's is more than a workplace - it's a part of everyday life in Hawai'i, respected across generations. About the Role As the Customer Experience Director, you'll lead high-impact, cross-functional work that strengthens the customer experience as we continue to evolve and grow. You'll bring structure, clarity, and momentum to strategic projects - aligning stakeholders, managing timelines, and keeping a customer-first lens throughout execution. Success in this role look like: smooth rollouts, fewer friction points, better customer satisfaction, and teams aligned around what matters most to our guests. What You'll Do: Lead and deliver cross-functional initiatives tied to the company's strategic roadmap, from planning through implementation. Champion the voice of the customer during transitions, ensuring the experience stays seamless as systems and processes change. Map customer journeys and create clear visual tools that highlight key touchpoints and improvement opportunities. Identify and recommend solutions that support business goals and reduce customer friction. Support change management with thoughtful communication plans and feedback loops - minimizing disruption for guest and teams. Use data to guide decisions, frequently reviewing customer, operational, and competitive insights. Facilitate project updates and meetings to ensure transparency, accountability, and alignment. Manage expectations and remove roadblocks, resolving conflicts and driving consensus across diverse teams. Track progress against the CX roadmap, adjusting priorities based on performance, customer feedback, and benchmarks. Capture milestones and outcomes to support on-time delivery and strong cross-department communication. What You Bring: Five+ years of leading strategic, cross-functional projects (enterprise scale preferred) Strong data analysis skills and comfort translating insights into action Experience with project management tools and methods (planning, timelines, risk management, stakeholders) Experience supporting enterprise change and implementation initiatives. Core Skills: Customer-first mindset and strong understanding customer-centric solutions Excellent verbal and written communication skills Strong planning or organization (prioritization, goal-setting, timeline management) Collaborative leadership style with the ability to build partnerships and meet shared objectives. Nice To Have: Familiarity with restaurant technology/systems (POS, online ordering, loyalty, kitchen systems, etc.) Restaurant operations or management experience Meeting facilitation skill and the ability to guide individual and group discussions Pay & Benefits: Base salary begins at $120,000 (final offer based on experience and qualifications) Benefits include: Medical, Dental, & Vision Paid Vacation and Sick leave Short-Term Disability 401(k) with Employer Match Life Insurance Employer-paid Employee Assistance Program (EAP) Duty Meals Transportation Subsidy Continuing Education Wellness Offerings Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Zippy's is an equal opportunity employer, and we're committed to building an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.

Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. " Customer Service, Supervisor, Airline, Service, Manufacturing, Retail

The General Manager leads the execution of the strategic initiatives, daily operations, and safety/satisfaction of our guest and employees for all Blue Hawaiian Helicopters and Blue Hawaiian Activities. This position will lead and is fully responsible and accountable for the development and implementation of Blue Hawaiian's brand growth, revenue plan, budget, operational certificate, fleet, communications, customer experience/service, operational goals, safety, and policy/procedure compliance in accordance with Air Methods strategic direction, mission, vision and values. Fiscally accountable for Blue Hawaiian P&L, provides vision and direction to the field management teams to ensure safe, professional, and efficient services. Core Responsibilities for all jobs at this level. In-depth understanding of the strategic company plan through collaboration, alignment of goals, objectives and work performance Proactive strategy development for a functional discipline / strategic development of long-term policy Accountable for and leads the development, implementation, and success of functional or departmental strategic initiatives Accountable for P&L for their departments or function Autonomy to act and make decisions within financial guidelines and / or company policy Essential Functions and Responsibilities include the following: Participate as a member of the Air Methods Leadership team to promote successful Blue Hawaiian operations This role is accountable for the overall annual operating, capital budget, profitability, growth and financial performance of Blue Hawaiian Drive the alignment and hold Blue Hawaiian leadership accountable for the achievement of operational objectives and KPIs consistent with corporate strategy. Direct and hold Blue Hawaiian Leadership accountable to the delivery of services to ensure high levels of quality and business practices which meet and strive to exceed established standards of operations Build and cultivate a strong culture of teammate engagement at all levels Foster a collaborative, productive and efficient team environment that supports positive relationships. Work closely with senior leaders, key divisions and facilitate and coordinate subject matter authorities across organization to implement recommended solutions Operate within the organization's formal and informal structures, build positive working relationships across departments and collaborate with others to build consensus and drive results. Establish strong customer relationships, protocols, and standards as well as service level targets Develop new hotel and supply relationships as well as maintain existing partnerships, while appropriately expanding the activity portfolio. Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 40% Subject to applicable laws and Blue Hawaiian policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiians' employment practices and policies. Supervisory Responsibilities Directly supervises employees in Blue Hawaiian Activities department. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience Bachelor's degree (BS/BA) from four-year college or university and fifteen (15) or more years related experience and/or training, or equivalent combination of education and experience 10 years' professional experience in sales management and/or customer service (ideally in the hospitality industry) Master's degree in business (MBA) preferred. Extensive experience in tourism and transportation services preferred. Expert-level knowledge of the local area and attractions Knowledge of travel and/or ticket industry and concierge experience preferred Current knowledge of general aviation and clinical regulations that pertain to the Company's business activities and geographical areas of responsibility. Skills Exceptional interpersonal communication, relationship building, sales and customer service skills Ability to manage and resolve conflict Problem solving skills and ability to propose solutions Ability to multitask and to change focus quickly in a changing environment Adaptable and able to support change within the business Timeliness and professional appearance Self‑motivated with the ability to work independently in a sales‑driven environment Creative Thinker Computer Skills Advanced experience with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook Certificates, Licenses, Registrations None Minimum pay USD $217,000.00/Yr. Maximum Pay USD $282,000.00/Yr. Benefits Hiring Salary Range: $217,000.00 - $282,000.00 Final compensation for the role will depend on several factors, including a candidate's qualifications, skills, certifications and relevant work experience and may fall outside the range shown. This position is bonus eligible. For more information on our industry‑leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60‑1.35(c) #J-18808-Ljbffr

A global logistics company is seeking a Site Manager in Honolulu, Hawaii. This role involves managing financial operations, overseeing site activities, and ensuring high levels of customer satisfaction. The ideal candidate should have at least a 4-year college degree in a related discipline and leadership experience, including a strong understanding of financial management and customer relationship skills. The position offers opportunities for career development and requires the ability to adhere to safety standards while managing site operations. #J-18808-Ljbffr

Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.* We love all pets like our own* We're the future of the pet industry* We're here to improve lives* We drive outstanding results together* We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.**Position Overview**The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.**Position Responsibilities**The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.**People*** Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.* Attract, hire, and retain a diverse team of top talent.* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.* Create a professional environment that inspires and encourages the growth and engagement of partners.* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.* Responsible for all partner performance management in the Pet Care Center.* Demonstrate and support a continuous improvement and growth mindset.**Performance*** Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.**Process*** Ensures the proper health, appearance, welfare, and proper handling of all animals.* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.**Other Essential Duties*** **MODEL INSPIRING LEADERSHIP**. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.* **PROMOTE SAFETY**. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.* **FOSTER A COLLABORATIVE CULTURE**. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.* **PRIORITIZE TALENT DEVELOPMENT**. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.* **ENGAGE AND BE PRESENT.** Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.**Education and Experience*** In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.* Excellence in communication and computer skills are also required.* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.* A working knowledge of general business practices is highly desirable, as are strong organizational skills.* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.**Supervisory Responsibility**The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.**Work Environment**The #J-18808-Ljbffr

A leading smoothie company in Wailuku, HI is seeking a passionate General Manager to oversee store operations and create unforgettable guest experiences. The role involves managing a high-performing team, achieving sales targets, and ensuring brand standards are upheld. Candidates should have a minimum of 2 years of management experience, strong leadership skills, and a commitment to exceptional customer service. This position offers a dynamic environment with growth opportunities, flexible scheduling, and competitive benefits. #J-18808-Ljbffr

A leading eyewear company in Honolulu seeks a Store Manager for LensCrafters. In this role, you will lead the store's operations, driving sales and delivering exceptional customer experiences. Ideal candidates will have over 4 years of management experience, strong business acumen, and the ability to manage a high-performing team. Competitive salary range is $29.35 - $50.80, with additional benefits including healthcare and retirement savings. #J-18808-Ljbffr

Openings: Honolulu, Hawaii: $125,840 annually About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status BCI seeks a dedicated and passionate Protective Services Supervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider. About the Role: The Protective Services Supervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence. Essential Functions Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors. Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts Read and interpret documents such as police reports, local and state law, instructions and procedure manuals Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements Learn Healthcare facility-specific procedures and policies Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors Communicate with and support management in achieving training and development objectives and goals for training Other duties as assigned Minimum Qualifications HSD or GED 5+ years experience in security, military, or law enforcement related experience Combined with 3+ years as healthcare security lead Security management, organizational leadership, or similar field California issued Security Guard Card Management of multiple security officers Strong de-escalation skills Excellent verbal and written communication skills Ability to pass Physical Agility Test upon employment Ability to pass Physical Agility Test on an annual basis as a condition of continued employment Preferred Qualifications Law enforcement or military police management Healthcare security supervisor experience Exposed Firearms Permit/Armed Security License

A leading jewelry retailer in Honolulu is seeking a dynamic Store Manager to oversee daily operations and drive sales performance. The ideal candidate will excel in training and leading a team, maintain store security, and ensure high customer service standards. The role requires a minimum of 2 years in retail with a focus on high-value merchandise. Join a team that values integrity and customer experience. Interested candidates should email their resume with job title and location. #J-18808-Ljbffr

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Pieology General Manager Full Time Store Mgmt Pieology HI #008144 - 2615 S King St, Honolulu, HI, US 30+ days ago Requisition ID: 1972 Salary Range: $20.00 To $29.00 Hourly Start your career at Pieology and be part of a team that supports your success. We provide the tools and resources for your growth. Your success is important to us, and we're here for you! The General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. The General Manager is responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience. Key responsibilities include finding, hiring, and developing employees, conducting new hire orientation, and developing the training plan for each new hire. You're also responsible for scheduling and deploying the team correctly, addressing performance issues, assisting in the resolution of customer issues, and managing the restaurant budget and financial plans. The successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. Job responsibilities include, but not limited to: Drive excellent customer service and maintain company standards. Ensure Crew Members and Shift Supervisors complete all assigned duties and serve safe, quality food in a friendly manner. Analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets. Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied. Manage the restaurant budget and financial plans. Engaging in clear, consistent communications with field leadership and restaurant staff on a frequent basis. Building an effective team through training and development; and supplying meaningful and timely performance feedback. Ensure food safety, quality, and sanitation. This includes but is not limited to receiving shipments and maintaining proper storage of ingredients and supplies. Ensure the facility and equipment's are maintained to Pieology standards. Follow proper opening and closing procedures. Maintain guest and employee safety. Minimum Qualifications: 18 years or older Obtain a food handler's certificate according to state or local requirements. Legally authorized to work in the United States Must have reliable transportation. Maintain a professional appearance and good hygiene standards. Ability to work flexible hours, arrive at work on time and be dependable. 2 years food management experience (Preferred) 2 years drive-thru experience (Preferred) Requirements: Ability to contribute to the team and maintain a positive attitude and strong work ethic. Demonstrate a friendly attitude and great customer service skills. Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise. Act in a friendly, courteous, and helpful manner with guests and co-workers. Communicate ideas, suggestions, and concerns in a constructive and professional manner. Make timely decisions to meet guest and business needs appropriately. Ability to make quick and appropriate decisions. Take ownership and responsibility to solve problems. Physical Requirements: Able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods. Disclaimer: You are applying to Cotti Foods Group, a franchisee of Pieology Corp. Franchisees are independent business owners who set their own wage and benefits programs that can vary among franchises. #J-18808-Ljbffr

This role is a Store Manager program designed for experienced store managers who are ready to step into a leadership role with Cost.U.Less. The bench position prepares candidates to lead a Cost.U.Less store team effectively and oversee day-to-day operations when a Store Manager position becomes available. The role combines hands‑on learning with advanced management experience, offering a pathway to develop deeper insights into Cost.U.Less operations, goals, and strategies. MITs collaborate closely with experienced Store Managers and company leadership to refine their skills and transition smoothly into a Store Manager role. Must be flexible to work in any geographic area that Cost.U.Less operates within the South Pacific including, but not limited to, Guam, Fiji, American Samoa and Hawaii. Joining NWCI gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture. NWCI is a leading retailer to under‑served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information. Key Accountabilities Provide supervision and overall leadership to the store. Ensure Best Practice standards are communicated to, and adhered to by store staff. Communicate, implement, and support on all direction from corporate office, regional manager, and field support personnel. Be involved in the planning and execution of store resets. Monitor compliance with Federal, State, Territory, and local regulations that impact our daily business operations. Monitor all expense lines, providing guidance to local staff on "best business practices" and put controls into place to reduce cost, improve productivity, and improve bottom line profits. Control local purchases to insure tight inventory turns and control inventory dollars. Communicate to procurement staff and regional manager competitive issues, merchandising opportunities, product lines to ensure our customers get the right items, at the right price, items are in stock, and customers can easily find the items in our stores. Develop, communicate, and implement effective monthly operational plans that are aligned with the regional programs and objectives (NWCI), including financial and fiscal responsibilities. Report on all tax, duty, rate changes to corporate office as soon as available. Contribute to the development of the store's operating plan and capital budget. Communicate plans to management and junior staff. Achieve the performance targets set out in these plans. Report on any variances to plan as shown on monthly financial statements. Provide effective and timely communication to the operational staff and to the Regional/Corporate office. Coordinate those activities which require inter‑departmental input with the appropriate person or department, such as procurement, maintenance, advertising, human resources. Assist Category Managers in continually communicating, improving, and refining the product mix being offered, recommending promotions, markdowns, pricing to ensure consistent inventory turns and clarity of offering. Assist Accounting department in proper coding of expenses so that expenses hit the correct line items on financial statement. Communicate with logistics using proper reporting structure to identify discrepancies and assist in keeping inventory reports accurate. Report on going issues to regional. Submit all monthly reports as required within time deadlines. Provide operational and merchandising training to operational staff following programs and techniques. Train store personnel in product familiarity, proper adjacencies, merchandising standards, housekeeping, and signing to achieve sales and profit targets. All managers trained to provide a safe and sanitary environment for our customers and employees. Maintain operational and financial standards to reduce shrink. Understand efficiency of operation as a low‑cost model driving bottom line profits. Staff development to manager and junior staff. Identify individuals capable of becoming managers (all levels) within current staff. Develop individualized training program to achieve capabilities to move to next level. Report on progress and capability of managers/supervisors in training program. Recommend individuals for promotion based on successfully completing training program. Communicate managers available for transfer to other locations. Desired Skills & Experience Prefer college degree - Minimum 12th grade education. 5 year experience in managing large retail store or big box preferred. Familiarity with US product mix. Strong oral and written communication. Good business acumen. Ability to multi‑task. Problem‑solving capabilities. Computer skills: Excel, Word, Windows. Working Conditions Ability to travel 3‑4 weeks a year. Ability to work flexible hours, including weekends and holidays. Willing to be hands‑on in a physical, fast‑paced environment. Work in areas of natural disasters. Must be flexible to work in any geographic area that Cost.U.Less operates within the South Pacific including, but not limited to, Guam, Fiji, American Samoa and Hawaii. Positions will be advertised externally; however internal candidates will receive first consideration based on qualifications. NWC employees are encouraged to bring forward applications of external candidates that meet the qualifications of this position. NOTE: If an existing employee is selected for a posted position they will be required to remain in that position a minimum of one year prior to applying for other posted positions unless authorized by their current supervisor. New employees to the company must also remain in their position a minimum of one year prior to applying for posted positions unless authorized by their supervisor. This position adheres to the Corporate Job Posting Guidelines. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted. #J-18808-Ljbffr

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. California Pay Range $19.50 - $22.87 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + The starting salary for this role is $58,000 annually, commensurate of experience. + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Career growth opportunities + Paid Training to expand your skills and knowledge + Comprehensive Medical, Dental, & Vision benefit options after 30 days + Up to 40% off the base rate of any standard Hertz Rental The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * Va driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1

Job Details Salary Range: $58,000.00 - $70,000.00 Salary Lead the Blend - Become a Jamba Hawaii General Manager! Our Mission: Making eating better, easier, and way more fun! Your Mission: Help us bring that vision to life every single day. Since Y2K, Jamba has been the go‑to lifestyle influencer in Hawaii-leading the pack with refreshing smoothies, ono acai bowls, and that local flair you can only find at Jamba Hawaii. Now, we want YOU to be part of the movement! We're looking for talented and enthusiastic GENERAL MANAGERS (GMs) to join our Jamba Ohana in beautiful Hawaii! As a Jamba GM, you're the captain of the ship-responsible for overall store operations, creating unforgettable guest experiences, and driving sales performance. Your mission? Maximize profitability, inspire your team, and deliver brand excellence every single day. You'll develop strong Team Members, Shift Managers, and Assistant GMs while keeping the aloha spirit alive in everything you do! What You'll Do: Champion a culture of exceptional guest service and lead by example Oversee all aspects of store operations-from food prep to guest interactions Set and achieve sales targets while optimizing operational efficiency Manage inventory, order supplies, and control costs Mentor, train, and develop a motivated, high‑performing team Create strategies to boost guest satisfaction and loyalty Address guest concerns with professionalism and positivity Collaborate with regional and corporate teams to uphold brand standards Position Perks & Benefits: Bonus Opportunities Flexible scheduling (must be available for all shifts including mornings, evenings, weekends and holidays) Full‑time opportunities Free on‑duty shift meals + discounts on Jamba Hawaii products and merchandise Whirl'd Class training and development with career growth opportunities Free uniforms Additional benefits like health insurance, life insurance, 401K and Vacation! Qualifications Position Qualifications: Minimum age: 18 years old High school diploma or equivalent required; BA/BS in Business or related field preferred Minimum 2 years of successful management experience with direct P&L accountability Experience coaching and developing teams in a retail or restaurant environment Required Availability nights, weekends, and holidays Service, hospitality, or retail/restaurant experience preferred Must have experience supervising line staff and management positions Strong interpersonal, leadership, and financial skills Proven problem‑solving and organizational abilities Ability to apply sound judgment and lead with optimism Tech‑savvy with Microsoft Office and POS systems Reliable transportation Current ServSafe certification (or ability to obtain within 30 days) Food Handler Permit as required by local law Compliance with all local Health Department requirements Ready to lead with flavor and aloha? Join the Jamba Hawaii Ohana today and blend your future with ours! #J-18808-Ljbffr

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The overall mission of the LensCrafters at Macy's Store Manager is to be a leader and business owner within the marketplace and LensCrafters organization. The Store Manager establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience, establishing high standards of performance and operational excellence through exceptional high performing talent and adherence to all policies and procedures. MAJOR DUTIES AND RESPONSIBILITIES Drive quality and improvement to meet/exceed all key performance indicators Ensure LensCrafters is known as the leading optical provider within Host/community/market Demonstrate deep understanding of retail business and the capability to transfer knowledge to superior sales and business results Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth Propose and execute business plans to maximize sales and profit, identifies root cause of issues and address recovery opportunities Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences Manage profits and expenses for the store Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and great accountability Recruit and select high caliber, success oriented talent, top-grade team and create talent pipeline for succession planning Follow workforce management guidelines to optimally staff store, ensuring the right level of talent scheduled appropriately based on the needs of the business Execute visual directives to achieve a consistent company message and high standards. Effectively leads Doctor of Optometry co-planning business meetings Leverage insurance plans with local companies and attends local health fairs Adhere to and ensure compliance of team to Company and Host policies and procedures Perform administrative duties to include cash, payroll, inventory management, technical application and understanding Ensure all Company approved safety programs are implemented and maintained Work weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met BASIC QUALIFICATIONS High School graduate or equivalent 4+ years management/supervisory experience A proven track record of delivering results and positive growth Excellent business and financial acumen including operational analysis Comprehensive knowledge of retail operations, processes and policies Strong basic math skills Familiarity with cash register, computers and calculators Strong command of the English language for all correspondence PREFERRED QUALIFICATIONS College degree or equivalent Previous experience in leadership position within retail and customer service Knowledge of basic optics Knowledge of current store merchandise State licensure (if applicable) and/or ABO Certification in non-licensed states Pay Range: 29.35 - 50.80 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr