Customer service manager jobs in Huntington, NY

Long Island & NYC Pay: Competitive, based on experience We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems. This is a long-term career role with real advancement - not a typical retail job. Why This Opportunity Stands Out You'll step into an organization with: A dedicated support structure (Ops Manager + Unit Managers) Strong training, coaching, and development programs Clear operational standards, systems, and KPIs Consistent mentorship and real visibility into multi-unit operations Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles What You'll Be Responsible For Leadership & Team Development Coach, train, and mentor team members to hit performance goals Build an accountable, engaged, high-energy culture Participate in hiring, onboarding, and ongoing coaching Operational Excellence Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns Maintain store standards, compliance, and cleanliness Execute daily workflows and ensure smooth store operations Sales & Customer Experience Drive upselling, engagement, and customer satisfaction Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals) Ensure every customer receives a premium UPS Store experience Business & Performance Management Analyze performance reports and implement improvements Control labor, supplies, inventory, and operational costs Set daily priorities and maintain strong store execution Who Thrives in This Role You may come from: Retail management Hospitality or service leadership Logistics or shipping operations Customer service leadership Assistant manager or manager roles in fast-paced environments Ideal candidates are: Strong communicators Naturally great coaches Confident decision-makers KPI-driven Positive, reliable, and customer-focused What We Offer A structured, supported management environment A high-performing, well-resourced network Clear career path & opportunities for advancement Training, coaching, and ongoing development Competitive pay based on experience Ready to Lead With Us? If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect. Apply today or message us to learn more.

Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash Brands Curriculum Certification Bonuses Opportunities Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Insurance Paid-Time Off 401k Responsibilities: Operations Management Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. Labor Management: Effective use of labor to maximize utilization and class mix. Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement Local Marketing: Develop and implement a local marketing strategy to promote the school's programs and ensure continuous growth and community involvement. Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type Full-time Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 40+ hours a week (typically 40 hours a week; seasonality can impact this) Work Location: On-site Requirements 3-5 years of management experience leading large teams. (30+ employees) High school diploma or equivalent required; a bachelor's degree in recreation, sports management, business administration, or a related field is preferred. Strong written and verbal communication skills. Ability to multi-task in a fast-paced environment while being agile and taking initiative. Strong critical thinking skills and proactive approach to problem-solving. Must be able to lift 30 lbs. and be on your feet for long periods. CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) Lifeguard and Certified Pool Operator certifications preferred. Aquatics management or swim instruction experience is a plus.

The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Work location: Rye Brook, NY Salary Range: $60,000-$80,000 is what we expect to pay based on experience and qualifications. Role Summary: Associate Client Managers in the Private and Commercial Banking Group are key components in the single point of contact service model. ACM's will provide customer service, transaction support and general relationship maintenance for clients alongside providing administrative coordination and support to the banking group head and client managers in their banking group. Typical responsibilities include opening accounts, assisting customers with transactions, verifying customer information and documentation, fielding customer requests, consistently reviewing and adhering to bank policy, developing new bank business on a limited basis, providing support in the loan underwriting, documentation, and implementation processes, visiting clients, providing reports, and demonstrating products. Key Skills: * Customer service - being able to WOW our clients with the best service, treating them to feel as they are our ONLY client. * Communication - strong verbal and written skills * Multi-tasking - staying on top of multiple priorities with varying deadlines. * Process orientation - being able to adhere to the bank's policies and processes for task completion. * Being proactive - taking initiative and responsibility to resolve client problems under limited supervision. Technology Strengths: * Microsoft Outlook: primary communication method for internal and external clients * Microsoft Word: drafting customer correspondence or memos * Microsoft Excel: creating or updating client statements. * Salesforce and nCino knowledge are a plus. Must-Haves: * At least 6 years banking experience - preferably in a business/commercial banking or private client setting * A "can-do" attitude * The desire to learn and grow in a fast-moving organization. * The ability to occasionally travel to different work locations and client locations. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Department Support Employment Type Full Time Location Melville, NY Workplace type Onsite Compensation $140,000 / year The impact you'll make What you will bring As a member of the KWI team you will receive About KWI KWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI Merchandising and mobile POS, retailers can execute omnichannel flawlessly, and right at their fingertips - clienteling, endless aisle, mobile checkout with the latest payment options, inventory management, and ecommerce.

Job Description We are seeking a Full Time, Hourly, Front End Manager position. This is an hourly position that requires a flexible schedule to include nights, days, weekends, and holidays. The position reports to the Assistant Manager and is dedicated to Front End Supervisory functions, Cash Office processing duties, training and developing associates, managing customer service standards, problem solving, efficient front-end operations, and managing breaks and meals for maximum store coverage and service. Key Responsibilities: Coordinates coverage for and trains staff for Service Desk Functions may perform Service Desk functions as required Responds to and Solves Customer Service Inquiries Perform Cash Office Functions, research discrepancies ,follows up on all overages/shortages, maintains cash accountability Monitors Cashiers and Customer Flow Coordinates and Monitors Merchandise Returns Prepares and Monitors Front End Area for Efficient Operations Trains Cashiers Must have excellent customer services skills Qualifications: Previous Retail Supervisory Experience Required. Must have sufficient availability to work required schedules Ability to effectively communicate verbally and in writing with customers, associates and managers. Ability to read and interpret documents and reports such as: cash variance, sales reporting, various forms of tender, price tags, merchandise descriptions, in store signs, safety rules, operating and maintenance instructions and procedure manuals. Ability to perform basic addition, subtraction, multiplication and division. Ability to continually stand regularly bend, twist, stoop, climb (step stool/ladder) and reach handle, process, lift and push merchandise. Here at John's Farms, we pride ourselves on providing our customers with a happy, helpful and enjoyable shopping experience. In order to accomplish this, we rely on our employees to be respectful, kind and hard working. John's Farms has been a family-owned store for over 30 years with many employees joining that family and working there way up the ladder over the years. John's Farms is looking to provide a healthy, enjoyable and productive work environment for new employees for years to come. We are a single private store which makes our attention to detail greater and our hospitality unmatched to larger big chains. We look forward to working alongside you to continue to sever our community.

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well-trained, experienced and people focused team. It is workplace as a service. As we expand our network of locations, we are looking for the next best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. This is the perfect role for anyone aspiring to or have run their own business unit and those who can combine a love for hospitality and managing a team with the challenge of achieving revenue and business goals. Your Future Role: Experience Coordinator Do you enjoy creating lasting impressions and building long-term professional relationships? Do you have an engaging personality and love for hospitality? Are you fulfilled by the opportunity to contribute to someone's day in small, but profound ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience Coordinator! You are the team member that our members see every day, and the backbone of our daily operations. Seamless event execution, professional appearance and friendly, courteous demeanor are all essential ingredients in being successful in this role, as is the ability to think ahead and anticipate people's needs. You love people and people love you. All this can be accomplished by: * Providing a warm and professional welcome to visitors and users of the lab at reception. * Effectively handling phone and in person requests for assistance. * A keen attention to detail to anticipate Member needs. * Opening and closing the lab location so that its ready for business and meeting our brand standards. * Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member and common areas. * Light cleaning duties with strong attention to detail to ensure the Lab is always up to brand standard for our Members. * Assisting in delivering Meeting & Events booked into the lab including set-up, catering, and clean-up. * Creating a community through contributions to member events and fostering ways to engage members and the local community. * Generating interest in the lab by assisting with certain local marketing activities. * Knowing the Lab's Members to ensure the best possible handling of requests, visitors, and service requirements. * Updating, charging, and maintaining accurate member information in billing software. * Being knowledgeable of all other lab locations, our products and services, and acting as a brand champion. * Serving as backup to other similar positions at other Serendipity Lab locations nearby (if applicable) Requirements: * Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. * Support and interact with members, visitors and lab staff * Hearing - Ability to receive detailed information through oral and telephone communication. * Talking - Clearly expresses ideas by means of spoken word. * Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) * Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks and Benefits: * Competitive hourly rate * Paid sick leave * Potential bonus up to $500 per quarter * 50% Paid Short-Term and Long-Term Disability * 401K -through TriNet & Empower Retirement Services * Employee Assistance Program (EAP) * Commuter Benefits * Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more * Generous Paid Time Off, Sick Time and company paid holidays * Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. * Employee Referral Program Essential Knowledge, Skills, and Abilities: * Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills * Experience in delivering a high level of hospitality and handling customer service request * Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision * A high attention to detail and being keen to deliver great experiences * Being a self starter but being open and willing to take direction * Knowledge of Microsoft Office suite, including Word, Excel and Outlook * Planning, managing, and executing events or meetings * High School Diploma or equivalent * Minimum 1 year experience in a hospitality position Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws.

Job Title Customer Manager Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 11 December 2025 At Asda, we want you to find your everything. As our Customer Manager, you'll be the champion of customer experience in store-ensuring every interaction leaves a lasting impression. You'll lead by example, coaching colleagues to deliver outstanding service, resolve issues with empathy, and promote our brand values at every opportunity. You'll take ownership of customer satisfaction, loyalty, and service standards across the store. Whether it's supporting front-end operations, managing feedback, or driving service improvements, you'll make sure our store is a place customers love to shop. What makes a brilliant Customer Manager: • Customer-obsessed: You understand what great service looks like and inspire others to deliver it. • Brand ambassador: You promote our values and ensure every customer interaction reflects our brand promise. • Empathetic leader: You support your team to handle customer queries confidently and professionally. • Service-focused: You monitor service standards, respond to feedback, and drive continuous improvement. • Collaborative: You work across departments to ensure a seamless customer journey. • Proactive: You identify opportunities to enhance customer experience and act on them. What you'll bring: • Experience managing or supervising in a customer-facing retail or hospitality environment. • Strong communication and people skills. • A passion for customer service and team development. • Confidence in handling customer feedback and resolving issues. • Flexibility to work a range of shifts, including weekends and evenings. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: * Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user * Discretionary company bonus scheme * Access to an enhanced electric car scheme * Free eye test for you and your nominated user * Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover * Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more * Company pension * Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support * Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated * Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. * Colleague recognition programme * Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Hamilton Connections is currently recruiting for an experienced Account Manager / Customer Service professional, for a newly established and growing local area company. This opportunity is not starting immediately and will most likely by the end of this year if not early 2026. This will be a full-time, day shift (between 8am-5pm) Monday through Friday position. It will also start out as a contract to hire opportunity, with the intention of going fully permanent. However, a direct-hire may be considered for the right candidate. Main Responsibilities:- Providing great customer service, both over the phone and via email.- Responding to clients with information, quotes, and product updates.- Managing the companies direct contact with public relations agencies- Providing various administrative and sales support as needed - Additional project management responsibilities as the position/company grows Requirements:- Exceptional customer service skills- Self-motivated and proactive with the willingness to learn- Ability to multi-task and manage various time sensitive projects - Prior knowledge of beauty/cosmetic products, a big plus- Strong computer skills including: Outlook, Work, and Excel- Combination of work experience and/or education, Bachelors Degree is preferred With this being a new position and company, the starting salary will be based on the experience level of the candidate and the level of responsibilities taken on. This position will offer full medical/health, 401k, and PTO once permanent. If qualified please submit your resume with salary requirements to this posting.

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! LOCATION: 250 Miller Place, Hicksville, NY 11801 HOURS: 8:30am-5pm (flexibility required); Monday to Friday FULL TIME: Benefits Eligible In this role you will: Oversee workflow for the department. Create an environment that facilitates open communication with team members and acts in a professional and courteous manner when interacting with team and department members. Motivate and utilizes staff effectively through fostering a positive, supportive work environment. Support departmental staff in the performance of their duties. Investigate and resolve problems regarding tests and results in order to ensure accurate and efficient service. s. Provide support to the joint venture and attend joint venture related meetings as advised. Communicate via, phone, face-to-face and email with other departments in the lab for problem resolution. Schedule employee shifts and breaks; responsible for coverage when replacements cannot be found Approve time off and overtime Documents and records employee productivity Documents performance issues and address them accordingly as well as complete annual performance assessments. Ensure compliance with HIPAA requirements by respecting and maintaining the confidentiality of information relative to patients and clients. Participate in the interview and selection process of candidates. Oversee training of new employees and retraining for existing employees. Continuously communicates with patients and doctors' offices, and internal departments. All you need is: 2 year Associated Degree or equivalent. Minimum 5 years working in a customer service driven environment. Minimum 1 year Supervisory experience, preferred. Excellent customer service skills including excellent oral and written communication. Ability to handle a heavy call volume Excellent interpersonal skills with management, team members, patients, clients and partners. Ability to make immediate decisions and sound judgment calls. Proficient skills in keyboard and operating computer system. Leadership abilities to successfully coach, counsel, and motivate staff while maintaining composure and professionalism. Proper judgment when exposed to confidential information. Creative problem solving skills. Salary minimum to max is $65,000 to $80,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: 1st Shift (United States of America) Job Category: Laboratory Operations Company: Sunrise Medical Laboratories, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Store - LI-COMMACK, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.50 - $23.00 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New York. The base salary for this position at the time of this posting may range from $55,000 to $60,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR C3HN8xqu4V

Job Description Join GEICO Commack, a dynamic and innovative team situated in the heart of Commack, New York. We are on the lookout for a Customer Service Supervisor who thrives in a vibrant environment and enjoys leading a team to new heights. As part of GEICO Commack, you will have the opportunity to work closely with a talented group of individuals dedicated to delivering exceptional service. In this on-site role, you will play a crucial role in ensuring that our customer service teams provide the best possible experience for our valued clients. Your leadership will be vital in fostering a positive work atmosphere, implementing effective service strategies, and exceeding customer expectations. If you're passionate about customer service and leadership and seek to create a meaningful impact while contributing to our company's success, GEICO Commack is the place for you. We invite you to become a driving force in our team-oriented culture. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Career Growth Opportunities Retirement Plan Profit Sharing Comfortable Work Environment Team Outings Monthly Bonus Program Responsibilities Leadership: Oversee the daily operations of the customer service team, ensuring that all client inquiries and issues are resolved promptly and efficiently. Performance Monitoring: Track and evaluate team performance against service metrics, providing feedback and coaching where necessary to enhance customer satisfaction. Training and Development: Facilitate the onboarding and ongoing training of customer service representatives, fostering a supportive and knowledge-sharing environment. Problem Resolution: Act as an escalation point for complex customer issues, working to deliver swift and effective solutions. Communication: Maintain open lines of communication with other departments to ensure smooth operations and a unified approach to customer care. Continuous Improvement: Identify opportunities for process improvements within the customer service department to enhance productivity and service quality. Reporting: Prepare regular reports on customer service activities, trends, and team performance for senior management review. Requirements Experience: Proven experience in an insurance customer service role, with at least 2 years in a supervisory or managerial capacity. GEICO Supervisory experience preferred. Bilingual (English/Spanish) preferred. Leadership Skills: Strong leadership abilities with the capability to inspire and motivate a team. Communication: Excellent written and verbal communication skills. Problem-Solving: Demonstrated ability to solve problems efficiently and effectively. Time Management: Strong organizational skills with an ability to manage multiple tasks and priorities. Analytical Skills: Ability to analyze data and identify trends for improvement. Education: A bachelor's degree in Business, Management, or a related field is preferred. Customer-Focused: Passionate about delivering exceptional customer service and meeting the needs of clients. Flexibility: Willing to work in a dynamic, fast-paced environment.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Long Island, NY. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes, & reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned.

Job Details Port Chester NY - Port Chester, NY $60000.00 - $65000.00 SalaryDescription At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation POSITION: Customer Experience Manager The Shade Store is seeking Customer Experience Manager candidates to join our Client Services team at our headquarters location in Port Chester, NY. Ideal candidates have a strong customer service background with a proven ability to resolve complex customer issues with strong problem-solving abilities, while consistently offering empathetic assistance. They excel at collaborating across teams to provide timely solutions and demonstrate exceptional attention to detail. Proficiency in managing customer interactions, documentation, and follow-up is crucial for success in this role. Experience in luxury retail or hospitality operations is a plus. RESPONSIBILITIES: Provide exceptional customer service by handling customer inquiries via phone, email, and text. Maintain a customer-centric approach, ensuring each customer feels valued and supported. Analyze customer issues using critical thinking, develop effective action plans, and resolve problems in a proactive manner. De-escalate and resolve challenging customer service opportunities with empathy, ensuring positive customer experience. Accurately document customer interactions and maintain detailed records for follow-up and reporting. Collaborate with cross-functional teams to resolve complex issues and provide timely solutions. Follow up with customers to ensure their concerns are addressed and provide updates on resolution timelines. Continuously improve product knowledge and stay up to date on company policies and procedures. Perform other duties as needed to support the customer service team and meet department goals. WHAT WE ARE LOOKING FOR: A minimum of 2 years' experience in a customer service role, with frequent customer interactions via phone and email. Excellent oral and written communication skills. Strong customer-centric mindset, with the ability to maintain a professional demeanor under pressure and meet deadlines. Collaborative team player with the ability to work cross-functionally to achieve team goals. Proficient in managing Outlook, phone systems, and Microsoft applications, including Word, PowerPoint, and Excel. Strong critical thinking, problem-solving, and resolution skills with a proactive, action-oriented approach. Ability to work various shift times and Saturdays depending on business needs. Experience in industries such as hospitality, healthcare, or airlines is a plus. WHY WORK AT THE SHADE STORE We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS: Competitive salary Medical Benefits 401k with Company Match Up to $100k Life Insurance & Short-Term Disability (Employer Paid) Legal and Pet Insurance Plans Employee Assistance Program Product Discount THE SHADE STORE offer is contingent upon: Successful completion of reference and background checks Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date ABOUT US: Visit our website at **************************************************** to learn more about The Shade Store and our career opportunities. The base salary range for this role is $60k-$65k, commensurate with experience. The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions. Primary Duties/Responsibilities: Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis. Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely. Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely. Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies. Manage call escalations for customers with appointments, and scheduling conflicts. Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division. Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs. Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's. Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State. Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives. Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies. As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management. Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results. Computer skills are required. Incumbent must have a passion for serving customers and providing an exceptional customer experience. Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary. Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns. Qualifications Education/Experience/Background: Bachelor's Degree or 5 years of experience managing a team. Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance. Plumbing experience is a plus, but not required. Direct supervision of union workforce. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of NYS Regulations, meter testing and NY Sanitary Code. Budgeting for Meter Service operations. Required Certification/Licenses/Training: Valid Driver's License. New York State Backflow Testing Certification (not required for employment). Additional Information Pay Range: $73000 to $89000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Sr. Specialist - Regional Customer Success Operations, Services Sr. Specialist - Regional Customer Success Operations, Services Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Regional Customer Success teams play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for customer experience, this team is accountable for a strong onboarding experience, providing ongoing strategic support, and fostering long-term relationships. They work collaboratively with cross-functional teams to address customer needs, gather feedback on product improvements, develop tailored strategies that enhance customer satisfaction and retention, build customer advocacy to support our B2B marketing campaigns and create leads for value expansion for our Business Development teams. By focusing on proactive engagement and personalized service with our customers, the team is dedicated to driving customer value and contributing to the overall growth of the organization. About the Role Are you passionate about building scalable operations that empower customer-facing teams to deliver exceptional value? Join Mastercard's Services Customer Success team as a Customer Success Operations Sr. Specialist. In this role, you'll help shape the future of customer success operations across a global, growing organization. You'll support the development of tools, processes, and insights that enable our teams to deliver consistent, high-impact customer experiences. The Sr. Specialist of Services Global Customer Success Operations reports to a member of the regional customer success leadership team and will support the development and delivery of strategic priorities for Customer Success within Mastercard Services. The primary focus of the role will be to support best-in-class Customer Success Operations Mastercard Services' business. You will be working within the region to enable common operating models and playbooks across CS teams, including developing flexible frameworks for key tools and customer segmentation strategies, creating a strong measurement framework of metrics and KPIs to evaluate performance and provide actionable insights to our colleagues. Responsibilities will include: Strategy & Process Design Support the execution of the Customer Success (CS) Operations roadmap for Mastercard Services Partner with leadership to define and evolve playbooks, risk detection, segmentation strategies, and engagement frameworks; with clear tracking of outcomes Support the implementation of scalable CS practices across diverse product lines and customer segments Systems & Tools Support the configuration and adoption of Gainsight and other systems in the CS tech stack (e.g., Salesforce, Tableau) Implement integrated workflows that support white-glove, scaled, and digital CS motions Collaborate with internal teams to train, support adoption, and collect feedback to prioritize enhancements and ensure seamless user experiences Metrics & Insights Track KPIs to measure CS performance and customer health Build dashboards and reports for stakeholders ranging from executives to front-line teams Track leading indicators of positive outcomes and perform analysis to identify trends that enable action Collaboration & Enablement Work with Product, Value Enablement, and Program teams to embed CS metrics into broader business KPIs Champion CS best practices across the organization and support change management initiatives Conduct research on emerging trends (e.g., AI in CS) to inform strategy and innovation All About You: Operational Excellence experience in the areas of sales strategy and operations, sales excellence, delivery excellence, etc. Proven ability to design scalable processes and translate technical capabilities into business value Strong verbal and written communication skills to effectively convey the vision, goals, and progress of customer success initiatives Ability to work globally and cross-functionally; persuasive through influence with stakeholders to gain buy-in Strong analytical skills with experience in visual storytelling and a skill for choosing appropriate graphs and visuals to deliver an impactful message with data Experience integrating with other technology solutions in the customer success space (e.g. Gainsight, Salesforce, Tableau, etc.) to create seamless and easy-to-use processes Takes a high degree of ownership, optimizing processes to enhance efficiency and fostering a culture of excellence and continuous improvement Experience in a shifting organizational environment, training colleagues, and ensuring adoption of new processes and technologies including AI Passionate about delivering for our customers; always exhibits & champions a customer-centric mentality Experience with Gainsight or similar CS platforms, a plus Analytical skills required and ability to distill information quickly for executive level updates and QBRs Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $88,000 - $141,000 USD O'Fallon, Missouri: $77,000 - $123,000 USD

We are seeking a Full Time, Hourly, Front End Manager position. This is an hourly position that requires a flexible schedule to include nights, days, weekends, and holidays. The position reports to the Assistant Manager and is dedicated to Front End Supervisory functions, Cash Office processing duties, training and developing associates, managing customer service standards, problem solving, efficient front-end operations, and managing breaks and meals for maximum store coverage and service. Key Responsibilities: Coordinates coverage for and trains staff for Service Desk Functions may perform Service Desk functions as required Responds to and Solves Customer Service Inquiries Perform Cash Office Functions, research discrepancies ,follows up on all overages/shortages, maintains cash accountability Monitors Cashiers and Customer Flow Coordinates and Monitors Merchandise Returns Prepares and Monitors Front End Area for Efficient Operations Trains Cashiers Must have excellent customer services skills Qualifications: Previous Retail Supervisory Experience Required. Must have sufficient availability to work required schedules Ability to effectively communicate verbally and in writing with customers, associates and managers. Ability to read and interpret documents and reports such as: cash variance, sales reporting, various forms of tender, price tags, merchandise descriptions, in store signs, safety rules, operating and maintenance instructions and procedure manuals. Ability to perform basic addition, subtraction, multiplication and division. Ability to continually stand regularly bend, twist, stoop, climb (step stool/ladder) and reach handle, process, lift and push merchandise. Here at John's Farms, we pride ourselves on providing our customers with a happy, helpful and enjoyable shopping experience. In order to accomplish this, we rely on our employees to be respectful, kind and hard working. John's Farms has been a family-owned store for over 30 years with many employees joining that family and working there way up the ladder over the years. John's Farms is looking to provide a healthy, enjoyable and productive work environment for new employees for years to come. We are a single private store which makes our attention to detail greater and our hospitality unmatched to larger big chains. We look forward to working alongside you to continue to sever our community.