Customer service manager jobs in Jacksonville, NC

This organization has built a reputation for industry expertise and trusted product offerings. They continue to invest in growing their retail footprint and developing talent to drive sales and operational excellence. As a District Manager you are the immediate supervisor of retail store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. You are responsible for providing leadership, executing corporate directives and developing strategies to maximize people development. Oversee the overall operations and sales performance of multiple retail locations within assigned district. Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. Attract, develop and fuel a talent pipeline in support of the district, region and brand talent strategy. Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements and comply with Target Store Program to manage overall shrinkage.

District Manager (Wilmington, NC) We're partnering with a nationally recognized retail organization that's growing fast and looking for a District Manager to take the wheel. If you thrive on coaching teams, driving sales, and keeping operations humming across multiple stores-this could be your next big move. What You'll Do: Lead, motivate, and develop a team of store managers to deliver exceptional customer experiences and strong financial results. Conduct daily store visits to assess performance, identify opportunities, and support training, staffing, and operational excellence. Implement and maintain merchandising standards, ensuring each location reflects the brand's look, feel, and energy. Analyze sales trends, market conditions, and performance data to shape strategies that boost growth and profitability. Manage inventory levels, minimize shrink, and uphold loss prevention initiatives. Drive community engagement by identifying and participating in local events that align with brand values. Partner with real estate and operations teams on store openings, remodels, and market expansion opportunities. What's in It for You: This is a direct-hire role based in the Wilmington, NC area, offering an incredible mix of benefits and culture-think car allowance, bonus potential, equity, 401(k) match, unlimited PTO, paid parental leave, and flexible work time. You'll also join a company that values autonomy, creativity, and results (not micromanagement). What You Bring: 5+ years of progressive retail position, including 3+ as a District Manager and small box experience. Proven track record of coaching, developing talent, and leading high-performing teams. Strong business acumen with experience in budgeting, analysis, and operational planning. Polished communicator with the ability to influence leaders across levels. Proficiency in Microsoft Office and comfort with data-driven decisions. Valid driver's license and willingness to travel to stores daily and usually do one overnight a week. Ready to make a measurable impact with a thriving retail brand-without all the corporate red tape? Let's talk.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. FT Manager Customer Service (H) Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

#HealthyBlueCareTogetherCFSP IDD Specialty Care Manager $3,500 SIGN ON BONUS We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Location: We are currently seeking people throughout the State of North Carolina in the following DSS Regions: * Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. * Region 2 counties: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, Wilkes. * Region 3 counties: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin. * Region 4 counties: Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union. * Region 5 counties: Edgecombe, Franklin, Granville, Halifax, Johnston, Nash, Northampton, Pitt, Vance, Wake, Warren, Wayne, Wilson, Greene. * Region 6 counties: Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Perquimans, and Sampson * Region 7 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, Washington. Travel within your assigned DSS Region is required. When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This is a collaborative role with the field care managers for the CFSP program with the advisors supporting the care managers with consulting on complex medical or IDD cases. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The IDD Specialty Care Manager is responsible for coordinating operations and workflows related to Intellectual, Developmental & Disability - IDD case management activities in support of CFSP Foster Care. Serve as coach. Performs case management telephonically and/or by home visits within the scope of licensure. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person health. Manages the most complex cases and provides support to Special Programs case managers. How you will make an impact: * Engage collaboratively with key stakeholders, including families, foster parents, and service teams to craft and sustain individualized treatment plans. * Conducts assessments to identify individual needs. * Develops comprehensive care plan to address objectives and goals as identified during assessment. * Supports member access to appropriate quality and cost effective care and modifies plan(s) as needed. * Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care. * Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning. * Works closely with various state agencies. * Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. * Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life. * Evaluates health needs and identifies applicable services and resources in conjunction with members and their families. * Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care. * Facilitates health rounds with other clinical centered professionals to ensure whole person health. * May lead and work on specialty projects and initiatives. * Assists with process improvements activities. * Trains and mentors staff. * Performs case/chart audits and ensures departmental compliance. * Serves as a member of the leadership team. Minimum Requirements: * Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background. * Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Preferred Skills, Capabilities, and Experiences: * Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is strongly preferred. * Experience serving the children and youth involved in Foster Care and Social Services. * Knowledge of resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, Behavioral Health, therapeutic, and physical health services. * Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred. * Travels to worksite and other locations as necessary. * Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred. * Experience working with specialty populations preferred. * Certified Case Manager Certification preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses. #HealthyBlueCareTogetherCFSP Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Who We Are: At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it's cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 26,000 schools across North America trust KEV to manage over $4 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success. Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K-12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We're headquartered in Toronto, with offices across North America. If you're excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you. Why Join KEV? Work in an industry that benefits children, parents and schools Do meaningful and purpose-driven work, and make a real impact Join a quickly growing organization with real opportunity for learning and growth Passionate and accessible leadership team that cares about people, personally and professionally Job Description: The Customer Success Manager acts as a trusted advisor to KEV customers and drives their success. The CSM works closely with the school district leadership to ensure they are receiving maximum value from KEV solutions. This role requires the CSM to have a strong SaaS (Software as a Service) background, business acumen, and communication skills. The CSM must also effectively collaborate with a wide array of internal teams (Support, Sales, Marketing, Product Development) to represent their customers and optimize the customer experience. Responsibilities Deliver on renewal and payments growth quota Manage customer portfolio in assigned territory, ensuring customer objectives are understood and key customer stakeholders recieve maximum value Main point of contact and trusted advisor to district leadership; advocating for the voice of the customer by representing their feedback, ideas and interests Operate with a zero-churn mindset by proactively monitoring customer health, product usage and adoption to mitigate potential churn risk. Lead regular customer meetings and semi-annual business reviews, often to district executive leadership. Identify additional opportunities for account growth Success Measures Value Realization: Help Customers Achieve Business Outcomes (Adoption, Usage and ROI) Expansion: Cross-sell Lead Generation. Relationship Management: Conduct Executive Business Reviews Customer Health Tracking Advocacy: Partner with Sales and Marketing to generate references, case studies etc. Skills and Experience 3 years of experience in a Customer Success role in a SaaS environment Ability to establish and foster relationships at multiple levels in an organization Proven ability to advise on and facilitate product adoption Previous experience conducting semi-annual business reviews (QBR) Excellent written and verbal communication Strong presentation and problem-solving skills Experience working with cross-functional teams and collaborating to deliver an optimized customer experience and drive value for the customer Self-driven with the energy and resilience to perform consistently and at a high level in a fast-paced, complex environment Payments or accounting knowledge is an asset Why You'll Love Working at KEV Make a real difference every day - At KEV, your work supports children, parents, and schools across North America. We don't just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education. The KEV Way - At KEV, you'll never feel stuck in the status quo. You'll be part of a team that's constantly questioning, improving, and innovating-always with one guiding focus: How does this help our schools and the students they serve? It's a culture that challenges you to do your best work while reminding you why it matters. Grow with us - We're scaling fast, and so are our people. At KEV, you'll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you'll be supported every step of the way. Work alongside excellence - You'll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It's a place where you can do your best work while feeling supported and inspired by the people around you. Celebrate Community and Culture - At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers. What We Offer Competitive compensation - We believe in rewarding great work with fair, competitive pay. Meaningful benefits- Because your well-being matters, both at work and at home. Professional development - We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses. Hybrid model - 3 days in the office to collaborate and connect, with flexibility the rest of the week. Flexible PTO - Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure Office perks - Enjoy a fully stocked snack bar and occasional catered lunches-because we know that great conversations (and ideas) often start around good food. Visit our website for more information and details about working at KEV.

Customer Service & Project Manager: AlphaGraphics of New Bern is not only the oldest commercial printing company in North Carolina but also a future-focused marketing solutions provider offering much more than traditional print collateral. We are a one-stop-shop for signage, high-volume mailing digital marketing, and design, as well as full offset and digital printing in-house. Our tight-knit team in New Bern is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. We are growing our team and are looking for a capable professional to work closely with and report directly to the Lead Account Manager. This is a great opportunity within our company for a well-organized and eager individual who likes customer-facing and project management. This role will be instrumental in the communication and job management of our most important clients. Our ideal candidate is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the ability to manage projects and keep things moving. AG New Bern is a strong and respected brand in the New Bern community and we look forward to adding another quality individual to our team! Responsibilities and Duties Assists the executive team with managing orders, tracking production, etc. Suggests appropriate products and services to meet customer needs and budget Assists in following up on leads and referrals resulting from telephone calls, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including mailings, thank you cards, website, social media, etc. Helps as needed with reports, close-out, invoices, and required paperwork Identifies and resolves customer satisfaction issues Establishes and maintains effective team relationships with all support departments Manages the oversight of their jobs through the prepress and production process Follows all company policies, procedures, and business ethics codes Qualifications and Skills High school diploma or GED required At least two years in retail, inside sales, customer service or executive assistant work Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills Familiarity with Adobe tools a plus The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards. Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour

Job DescriptionLead with Excellence at Michael & Son Services! Position: Full-Time Plumbing Service Manager Salary: $75,000 - $100,000/year Why Join Us? Competitive Pay & Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Employee Discounts, and a company vehicle, phone, and gas card. Supportive Culture: Work with a high-energy team driven by integrity and excellence. About Us Since 1976, Michael & Son Services has been a trusted provider of Electrical, Plumbing, HVAC, and Restoration services across Maryland, Virginia, and North Carolina. Your Role As Plumbing Service Manager, you'll : Lead daily operations of our Wilmington service tech team. Conduct training to enhance customer service and technical skills. Collaborate with management to implement growth strategies. Use data to improve service delivery and team performance. What You'll Bring NC Plumbing License (Preferred) 4+ Years Residential Plumbing Experience Advanced plumbing code knowledge Strong leadership and communication skills A data-driven mindset and a focus on team empowerment Apply Today! If you're ready to lead with integrity and inspire a high-performing team, we want to hear from you! #WPLUMGR2 Any job offer is contingent upon the results of a background check and drug test.

Role OverviewSodexo is seeking an Environmental Services/Custodial Operations Manager for Novant Health New Hanover Regional Medical Center in Wilmington, NC. The Operations Manager will report to the Multi-Service GM managing the daily operations at the 800 bed hospital, with 3 managers and approximately 190 frontline employees. This will oversee 2nd Shift (2pm-11:30pm) with some rotating weekends and holidays.

At Amega Marketing Solutions Group, we stand firmly behind the power of interactive marketing and what it can do for a client. We avoid the classic indirect routes of billboard ads and television commercials, instead focusing on the opportunity to build personal relationships with each potential customer. Our direct approach to marketing is what gives us the edge in this market. By bridging the gap between consumers and clients, we create lasting relationships for the brands we represent that result in bottom line increases. By making the choice to focus on the training and promotion of new staff members, we have helped our team move up the ranks in their own professional development. Each individual creates exceptional promotional campaigns for our clients and delivers the tremendous results that our firm, our consumers, and our clients see again and again. Job Description What's your attitude like under pressure? Are you the Play-maker when everyone else is focused on the problem? I s your desire to make things happen stronger than your will to watch things happen? Does the opportunity to work towards something new and bigger while maintaining stability appeal to you? AMSG'S TRAINING PROGRAM: AMSG provides the opportunity for those looking to excel in the field of sales and marketing by utilizing a hands-on approach in management training. AMSG focuses on developing and enhancing the competitive nature and willingness to lead within every potential candidate. We hire all candidates at entry level for the sole purpose of developing a strong management team from within; with the mentality and knowledge that everyone can get from an entry level position to a management position between 4-6 months. We do not believe in seniority; we promote to management those who get the job done. PHASES OF OUR SALES AND MARKETING MANAGEMENT TRAINING PROGRAM: • Sales & Customer Service: client representative, brand management, direct field marketing, retail customer service • Leadership & Team Building: relationship management with retailer, interviewing, hiring and on-boarding process, training, team management, social media • Management Training: financial, administrative, operational, full recruiting cycle Promotion to a management position should only take eight weeks, once you are fully trained at the Client Representative and Account Manager/Team Leader positions. Promotions are not seniority-based, nor are promotions guaranteed. We believe in a performance-based business structure and workplace. You must be a play-maker. WHY JOIN OUR AMSG'S MARKETING TEAM? We won't sugarcoat it, there are a lot of sales and marketing firms out there with similar business structures and/or training programs. What separates us from the pack? • National Recognition: Ours is an office that continues to be nationally recognized week after week for our consistency in results and ability to set the pace by continuing to be #1 Office in the Nation for our division. • OUR Sales & Marketing Management Training Program: Built it, re-built it, and perfected it. Although AMSG believes in making ongoing improvements in an evolving market, our tried and tested Management Training Program has proven results. • OUR Results: AMSG has trained a volume of driven, entry-level Client Representatives qualifying for promotion to management into Market Managers. . . .NOT TO MENTION [BENEFITS]: • Weekly Pay: Base Pay PLUS Commissions and Incentives • Daily/Weekly/Monthly Bonuses • Ongoing Training and Development with Personal Mentor • Extremely Rapid Advancement Opportunities with a strictly enforced Performance-Based Promotion Structure • Travel Opportunities Qualifications QUALITIES OF OUR MOST SUCCESSFUL MANAGERS: • Coachable / Student-Mentality • Curiosity -- not curious as in second guess everything, but curious as in you always want to know more, you always want to learn more. • Prior Success -- Not necessarily from sales, but could be success from sports/pro-sports/college sports, school, previous employer. • Intelligence - You don't need to be told what to do all the time, you can figure things out. You know what needs to be done and you do it. You are resourceful. • Passion / Desire -- We can't teach this. A passion with focus and desire to do well, an "ALL IN" mentality. REQUIREMENTS • *Full time opportunities are available • Minimum age of 18 years old. • Great communication and verbal skills. • Excellent sales and negotiation skills. • Good organization and time management skills. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Residential Services Supervisor We are seeking a dedicated and compassionate Adolescent Residential Supervisor to join our team. The successful candidate will play a pivotal role in ensuring the safety, well-being, and development of adolescents within a residential facility. As an Adolescent Residential Supervisor, you will lead a team of professionals dedicated to providing support and guidance to young individuals during a critical phase of their lives. Key Responsibilities: - Supervise and support staff in the daily operations of the adolescent residential program. - Develop and implement individualized care plans that meet the emotional, educational, and social needs of residents. - Ensure a safe and supportive environment that promotes respect, personal growth, and positive behavior. - Coordinate with healthcare providers, educators, and families to facilitate comprehensive care for each resident. - Monitor and evaluate the effectiveness of programs and interventions, making adjustments as needed. - Manage scheduling, training, and professional development for residential staff. - Maintain accurate records and documentation in compliance with organizational and regulatory standards. - Foster an inclusive and collaborative atmosphere within the team and among residents. - Address and resolve conflicts or challenges within the residential setting through effective leadership and communication. - Participate in and contribute to program development, strategic planning, and continuous improvement initiatives. Qualifications: - Bachelor's degree in Social Work, Psychology, Counseling, or a related field; Master's degree preferred. - Minimum of 3 years of experience working in a residential setting with adolescents or a similar environment. - Proven leadership and supervisory experience. - Strong understanding of adolescent development and behavior management techniques. - Excellent communication, organizational, and problem-solving skills. - Ability to work collaboratively with a diverse team and external partners. - CPR and First Aid certification or willingness to obtain certification upon hiring. - Ability to maintain confidentiality and display sound judgment in all interactions. Why Join Us: - Opportunity to make a meaningful impact in the lives of young individuals. - Supportive and dynamic work environment where your contributions are valued. - Opportunities for professional growth and development. - Competitive salary and benefits package. If you are passionate about supporting adolescents and have the skills and dedication to lead our team, we invite you to apply for the position of Adolescent Residential Supervisor. Join us in making a difference and fostering a positive future for our residents.

Turn your calling into a career at Baptist Children's Homes of NC! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all 100 North Carolina counties and operate locations in 30 communities throughout North Carolina, South Carolina and Guatemala. Learn more about the ministries of Baptist Children's Homes of NC at bchfamily.org! Job Title: Supervisor, Residential Services - Kennedy Home Location: Kinston, NC Method to apply: bchcareers.org SUMMARY The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position. QUALIFICATIONS * High School diploma or equivalent. * Meets the general employment qualifications as outlined in the Personnel Polices of the agency. * Has 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees. * Has a working knowledge of current trends in the field of residential care. * Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams. * Valid driver license and safe driving record. ESSENTIAL DUTIES AND RESPONSIBILITIES Agency * Has a thorough knowledge of purposes, operations and procedures. * Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services. * Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services. * Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH). * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Personal Growth and Skill Development * Maintains a positive attitude and openness to evaluation. * Demonstrates compassion and concern for people. * Maintains and models a standard of personal and professional excellence. * Participates in scheduled in-service training and job related workshops and conferences as needed. * Handles confidential information in a professional manner. Team Member * Responsible for educating, training and monitoring the work of cottage parents in the residential programs. * Provides leadership in scheduling and carrying out an orientation program for new childcare staff. * Plans and implements a program of continuing education and staff development for childcare staff. * Develops and implements 90-day and annual Staff Performance Evaluations. * Schedules and conducts regular team and staff meetings. * Plans and implements weekly schedules. * Manages daily cottage life. * Determines cottage needs, approving all equipment and supplies for the cottages. * Ensures that all cottage purchases are made in accordance with agency purchasing policies. * Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff. * Monitors cottage budgets. * Oversees requisitions for group activities funds, group savings accounts and student accounts. * Monitors clothing inventories and purchases and hair care expenses for youth. * Monitors cottage physical needs and secures timely maintenance requests. * Works with other Administrative Personnel as needed. * Works with other administrative staff in hosting tours groups as they come to the campus and schedules visiting group activities. * Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus. * Works with staff responsible for recreational programming and supports initiatives that enhance and insures success of wellness programs. * Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist Children's Homes of NC. * Works with Support Services in monitoring student work programs. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH. * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Job Specific * Monitors cottage activities and gives assistance and direction to cottage parents. * Give assistance and direction to cottage parents in routine cottage matters. * Gives assistance and direction to cottage parents in the area of therapeutically disciplining and working with children and families. * Gives assistance and directions to cottage parents in the area of securing food, clothing, supplies and equipment. * Gives assistance and direction to cottage parents in relation to campus, church, school and community activities. * Gives assistance and direction to cottage parents in regular cottage maintenance and management. * Gives assistance to Director of Support Services in structuring and implementing the student work program. * Coordinates cottage parents work schedules and ensures adequate staff coverage in cottages. * Works with staff in scheduling and checking out and maintaining agency vehicles. * Sponsors and assists in the training of new cottage parents for at least the first three months of employment. * Monitors health requirements of cottage parents such as routine physical exams, TB tests, Hepatitis B vaccines. * Other areas of responsibilities. * Promotes an atmosphere of encouragement, growth, and positive approach to problem solving, spiritual leadership and mutual respect of children and families. * Supports cottage staff during times when cottages are understaffed. * Insures cottages are staffed and fills in during emergencies. * Works a flexible schedule to facilitate campus needs in consultation with Regional Director. Supervision * Works under the direct supervision of the Residential and Campus Manager * Prepares for and participates in regularly scheduled supervisory conferences. * Conducts 90 day and annual job performance evaluations. * Carries out responsibilities as assigned by the supervisor. * Keeps supervisor informed regarding current status of campus life. EQUIPMENT Ability to operate standard office machines such as copier, computer, fax, calculator, etc. Ability to work within Microsoft, Therascribe, Outlook, Excel and Word software programs. Maintains adequate equipment and supplies for the assigned department to function. LANGUAGE SKILLS Ability to read, write and complete necessary documentation. Ability to effectively present information and respond to questions from clients, customers, resources and the general public. CONTACT WITH OTHERS Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MENTAL / VISUAL / AUDITIORY DEMAND Ability to interpret a variety of instructions in written, oral, diagram, or schedule form and ability to draw conclusions. CONFIDENTIAL DATA Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable the individual with disabilities to perform the essential. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Enters and exits vehicles without assistance. Drives various vehicles. The employee is occasionally required to stand, walk and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions.

Job Description We are seeking a dedicated and experienced Service Manager to lead our automotive service department. The ideal candidate will possess a strong background in automotive service management, demonstrating exceptional leadership skills and a commitment to delivering outstanding customer service. The Service Manager will oversee daily operations, ensuring that all service work is performed efficiently and to the highest standards while fostering a positive environment for both employees and customers. Responsibilities Manage the day-to-day operations of the service department, ensuring efficient workflow and high-quality service delivery. Supervise and train service staff, guiding them in best practices and fostering a great culture. Oversee service writing, ensuring accurate documentation of services performed and customer communications. Conduct regular vehicle inspections to identify necessary repairs and maintenance needs. Implement strategies and processes to meet and exceed all metrics Maintain strong relationships with customers, addressing any concerns or complaints promptly and professionally. Collaborate with the sales team to ensure alignment between service offerings and customer needs. Monitor inventory levels of parts and supplies, placing orders as necessary to maintain adequate stock. Ensure compliance with safety regulations and company policies within the service department. Skills Strong mechanical knowledge with hands-on experience in automotive service and repair. Proficiency in CDK, TCC, and JLR is a plus. Excellent customer service and writing skills for effective communication with customers regarding their vehicle needs. Proven ability to implement processes to enhance customer satisfaction and drive revenue. Strong sales acumen with experience in auto service management preferred. Exceptional leadership skills with the ability to motivate a team towards achieving departmental goals. Excellent problem-solving abilities and attention to detail in all aspects of service management. Join our team as a Service Manager where you can make a significant impact on our operations while ensuring our customers receive top-notch automotive care.

Qualifications At least 3 years of multifamily property maintenance experience One year of supervisory experience required Expertise in general plumbing, HVAC, appliance repair, electrical, and carpentry work HVAC certification Very strong organizational skills and ability to handle multiple priorities Valid Driver's License & Reliable Transportation Must be available for on-call and weekend work COMPANY SUMMARY: LSA Management is an innovative new property management firm combining the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact providing a unique opportunity to add value for residents, team members, and partners. LSA strives to provide best-in-class property management for apartment communities across the Southeast. Headquartered in Charlotte, LSA Management provides property management services for all Laurel Street communities in Georgia, Virginia and North Carolina. In 2023, this includes 3,000 units in Georgia, North Carolina, and Virginia. By 2030, LSA Management expects to have a management portfolio of over 10,000 units. Laurel Street is a mixed-income housing developer and owner headquartered in Charlotte, North Carolina with a development portfolio of nearly 5,000 units across the Southeast. Our portfolio includes a mix of Low-Income Housing Tax Credit communities and workforce housing developments that serve middle income and market rate households. The Laurel Street and LSA organizations are deeply committed to providing best in class housing opportunities for families of all income levels. POSITION SUMMARY: The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping LSA provide superior customer service to our residents. This includes quality move-in, timely service, superb curb appeal and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager in ensuring the responsibility of overseeing the activities of assigned staff and vendors to ensure the maintenance of the property. Qualifications At least 3 years of multifamily property maintenance experience One year of supervisory experience required Expertise in general plumbing, HVAC, appliance repair, electrical, and carpentry work HVAC certification Very strong organizational skills and ability to handle multiple priorities Valid Driver's License & Reliable Transportation Must be available for on-call and weekend work Job Type: Full-time Pay: $23.00 per hour Benefits: Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Shift: 8 hour shift Day shift Work Days: Monday to Friday Weekends as needed Experience: Supervisory: 3 years (Required) Maintenance: 5 years (Required) License/Certification: Driver's License (Required) EPA Certification (Required) HVAC Certification (Required) Work Location: In person

Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Havelock, NC Job Summary: The primary responsibility of a Service Manager is to manage, direct, train, and evaluate the daily activities of the service department, ensuring the timeliness and quality of work performed and minimizing the costs of parts and labor. The Service Manager is directly responsible for the repairs and maintenance of all equipment at the branch level and for ensuring quality repairs to all equipment as well as responding to equipment failures as they occur in the field. As such, the Service Manager serves as a working team member and individual contributor to the team's overall success. Typical Duties and Responsibilities: * Directly oversee and control the workload of all shop and field service employees * Establish quality and productivity criteria, ensuring that company productivity requirements are being met * Ensure accurate completion of service orders by service team members, including accurate documentation of service orders and part numbers in the appropriate systems * Perform quality checks on serviced items to ensure proper repairs have been completed * Prepare and implement a comprehensive preventative maintenance schedule on equipment, and ensure its compliance * Maintain records of equipment purchases, repairs, maintenance, servicing, and warranties * Control, order, and maintain an inventory of parts and supplies to meet daily service requests * Oversee the accurate and timely estimation of maintenance and repair work through the appropriate tracking systems * Oversee, guide, and complete diagnosis and repairs both in the shop and in the field * Maintain and enforce company Quality/Environmental systems and procedures applicable to daily work activities of all service personnel * Maintain and enforce company safety standards for all service personnel * Ensure that The Mersino Way is a guiding document in the day-to-day activities of each and every project Qualifications: * Bachelor's degree in diesel or truck service repair or a related field * Appropriate equipment repair certifications desired * 3 years of project management and supervisory experience * Planning and organizational skills in handling multiple projects * Ability to read schematics, blueprints, and/or technical manuals * Skills in workflow analysis and management Specific Expectations: * A professional demeanor * Ability to work effectively with others * Ability to multi-task in a changing environment * Ability to work a flexible schedule to meet job requirements * Ability to travel * Excellent written and verbal communication skills * Strong time management and organizational skills * Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled

At LOOKOUT FORD, our goal is to provide LEGENDARY service to our clients. Our approach is to deliver an honest, personalized and sincere experience to our customers at all levels and across all departments. All of this starts with good leadership to guide, train and work with our team of honest, hard working and good people that make up a great team! If you are a service advisor ready to move to the next level of your career or someone already in a leadership position desiring make your mark someplace then we need to talk. Read on to learn more about this incredible opportunity! Benefits Career advancement Health, Dental, and Vision Insurance 401(k) Competitive Pay Paid Training Paid Holidays Life Insurance Fantastic work culture and environment 5-day work week-Closed On Sundays Responsibilities Provide support, training and guidance to our service advisors Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Act as the service liaison between the customer and the service department Provide concierge support for all owner inquiries, whether phone or in person and provide the highest level of service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Satisfaction Scores at or above company standards. Reinforces company policies and adheres to company standards. Maintain good working relationship with factory(s) and foster positive employee relations. Qualifications Prior experience in service sales Previous customer service experience is a must Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Luxury. Innovation. Opportunity. At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential. Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Independence Mall and Mayfaire Town Center serve as key retail destinations, drawing consistent local shoppers and seasonal visitors looking for high-quality shopping experiences. Luxury sales professionals build strong client relationships in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Key Responsibilities Sales Leadership Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching. Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals. Drive business growth by leveraging key product categories and promotional strategies. Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience Uphold REEDS' standard of exceptional service at every client touchpoint. Coach and inspire team members to create unforgettable, personalized shopping experiences. Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success. Use client feedback to improve service strategies and store experiences. Team Development Help attract and retain top-tier talent that reflects the REEDS brand. Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback. Champion ongoing development by encouraging participation in company training programs and performance initiatives. Partner in managing performance, recognition, and professional growth within the team. Operational Excellence Ensure smooth, efficient daily operations and uphold all company policies and standards. Maintain an organized and effective back-of-house that supports store success. Identify opportunities for efficiency and process improvements across all operational functions. Support loss prevention, inventory control, and compliance efforts. Requirements Required Qualifications Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail. Proven track record of driving sales results while delivering exceptional customer experiences. Strong leadership presence with the ability to inspire, guide, and develop a team. Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. Availability to work a flexible schedule including evenings, weekends, and holidays. High School Diploma/Equivalent Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Preferred Qualifications Previous coursework or certification from the Gemological Institute of America (GIA). Passion for jewelry, watches, and gemology. Benefits Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Job Description "Your customer doesn't care how much you know until they know how much you care" Founded in 1976, and based out of Alexandria, VA, Michael and Son Services, Inc. is the premier provider of Electrical, Plumbing, HVAC, and Restoration services in Maryland, Virginia, and the Carolinas. Are you a driven leader with a passion for restoration and customer service? If so, you've come to the right place! We're looking for a Restoration Service Manager to join our fast growing team in Wilmington, NC. Why Should You Work For Us? Competitive salary: $65k-$85k + performance bonuses! Full benefits: Medical, Dental, Vision, 401(k) match Company vehicle, phone, tablet, gas card, and credit card Career growth in a thriving, customer-focused company What You'll Be Doing Responsible for leading and managing a team of salespeople and technicians (with the help of a department admin) Responsible for making sure all required documentation from the field is completed and turned in on time Handle customer concerns and inquiries and drive collections success Responsible for maintaining/ordering all equipment and material Manage P&L and expenses. Conduct safety inspections, weekly team meeting, and interviews What We're Looking For In You! 5+ years of industry experience Xactimate experience Knowledge of insurance industry & adjuster relations Strong customer service & leadership skills Process driven Sales experience Experience with P&L management is a plus Knowledge of the IICRC standards and estimating Don't miss out! We are rapidly expanding and looking for honest, hard working candidates to join our team. Think you have what it takes? Apply today! #MSWM25