Salon Manager
Customer Service Manager Job 33 miles from Jacksonville
The Sport Clips New Bern team is looking for a manager! The Store Manager reports to the Team Leader and is accountable for the effective operation of the business. The Manager's objective is to develop successful Team Members who will in turn develop a profitable, growing business. The Manager is responsible for providing direction and control for day to day operations as well as Stylist duties. We provide leadership and cutting training classes that will help you become the BEST manager in the game.
If interested apply today or call/text *************
Job Requirements:
High School Diploma or GED preferred
Holds valid license issued by the state of residency
Preferred training or certification from hair styling/ cosmetology school or barber school
Computer experience helpful
Some managerial experience preferred
Salary $55,000-85,000 per year
General Manager - University Centre
Customer Service Manager Job 45 miles from Jacksonville
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
about the role
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
what you'll do
All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
Recruit, hire and develop people to drive a culture of high performance and engagement
Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
Represent the brand and understand the competition and retail landscape
Promote community involvement
Adapt team priorities to respond to customer and business partner needs
Provide front line supervision to an operational, service or administrative team
who you are
Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
Ability to lead and inspire others to learn and grow through coaching and mentoring
Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
Strength in driving metrics to deliver results that will meet or exceed business goals
Able to travel as required
benefits at old navy
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
see more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
General Manager | Courtyard Wilmington/Wrightsville Beach
Customer Service Manager Job 45 miles from Jacksonville
Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Oversees hotel operations under the direction of the General Manager
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly
Supervising maintenance, supplies, renovations, and furnishings
Dealing with contractors and suppliers
Ensuring security is effective
Carrying out inspections of property and services
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
Service Manager
Customer Service Manager Job In Jacksonville, NC
At Bubba's 33, you'll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie? Bubba's 33, part of the Texas Roadhouse brand family, is looking for a rockstar Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
* Driving sales, steps of service, and guest satisfaction
* In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
* Providing or directing all Front of House training
* Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
* Managing liquor orders and controlling liquor costs
* Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
* Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
* Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
* Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
* Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
* Understanding, managing, and practicing safe food handling procedures
At Bubba's 33 we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
* A choice of medical plans that are best in class
* Dental and Vision Insurance
* Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
* Adoption Assistance
* Short-Term and Long-Term Disability
* Life, Accident and Critical Illness Insurance
* Identity Theft Protection
* Employee Assistance Program
* Business Travel Insurance
* 401(k) Retirement Plan
* Flexible Spending Accounts
* Tuition Reimbursements up to $5,250 per year
* Monthly Profit-Sharing Program
* Quarterly Restricted Stock Units Program
* Many opportunities to support your community
* Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Part Time Nights and Weekends Customer Service Manager
Customer Service Manager Job 41 miles from Jacksonville
Store - MOREHEAD CITY, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
+ Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
+ Plan and lead the execution of class and in-store events in accordance with Company programs
+ Lead the omnichannel processes
+ Manage and execute shrink and safety programs
+ Assist with cash reconciliation and bank deposits
+ Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
+ Assist with the onboarding of new Team Members
+ Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
+ Serve as Manager on Duty (MOD)
+ Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
+ Acknowledge customers, help locate the product and provide solutions
+ Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
+ Manage and execute the shrink and safety programs
+ Cross train in Custom Framing selling and production
+ In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
**Other duties as assigned**
**Preferred Knowledge/Skills/Abilities**
**Preferred Type of experience the job requires:**
+ Retail management experience preferred
**Physical Requirements**
**Work Environment**
+ Ability to remain standing for long periods of time
+ Ability to move throughout the store
+ Regular bending, lifting, carrying, reaching, and stretching
+ Lifting heavy boxes and accessing high shelves by ladder or similar equipment
+ If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
+ Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**
At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._
EEOC Know Your Rights Poster in English (******************************************************************************************
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers (**************************************************************************************************
Federal FMLA Poster
Federal EPPAC Poster (******************************************************************
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
Customer Service Manager Job 45 miles from Jacksonville
Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Customer Service Manager Job 45 miles from Jacksonville
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested Additional information:Salary: 45Frequency: Per hour Employment type: Full-time
PT Customer Service Leader (373666)
Customer Service Manager Job 33 miles from Jacksonville
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PT Customer Service Leader (Office Assistant)
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
Customer Service - Wilmington, NC
Customer Service Manager Job 45 miles from Jacksonville
Full-Time
We are looking for high energy individuals, with a positive attitude. Experienced or not, don't be afraid to apply,
Shipwreck Harley-Davidson
is a dealership built on training our own; you will not be denied simply because you haven't done it before. So what are you waiting for? Don't you want the people who wear a suit every day to be jealous of not only what you do for a living, but who you are doing it with? ABSOLUTELY NO EXPERIENCE REQUIRED. We will pay to train you. If you are detail oriented, optimistic and have a friendly personality, this might just be the career for you. This career is more centered around building relationships and having fun with customers! Excellent indoor work environment with a great team atmosphere. We have a full benefit package including health, dental and life insurance, paid time off, paid holidays, and 401K. Please email Shawn Hoff to see about joining the excellent team here at Black Jack Harley-Davidson
Job Type: Full-time
Salary: $9.00 - $31.00 per hour
An Equal Opportunity Employer
Benefits:
401K
Paid Vacation & Holidays
Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
Health Flexible Spending Account
ZayZoon Earned Wage Access
Company Discounts
Opportunities for growth and professional development
Schedule:
8 hour shift
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Work Location: In person
Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it's a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.
All statements made by applicants for employment du
ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.
Client Experience Manager
Customer Service Manager Job 45 miles from Jacksonville
WFH Flexible • • Client Experience Description **OWNERSHIP**. As a 100% employee-owned company, every employee is an owner-which adds a powerful and unique dimension to our vibrant company culture and purposeful work. We know that great talent can live anywhere. While we consider North Carolina home, we have team members spread across the U.S. supporting, improving, and growing our WRLife culture. Whether you choose to work from one of our nine office locations, your home office, or a bit of both, we know you'll fit right in with our **hybrid work environment**. This position will be working primarily in the Greensboro area and can be based out of the Greensboro/Triad area or possibly RDU, with the understanding of lots of travel to the Triad area.
Simply put, **we're all-in for the success of employees, because when they succeed, we all thrive.**
**Client Managers/Client Experience Managers (CXMs**) serve as the voice of WithersRavenel and WithersRavenel's clients. CXMs understand each client's unique needs and business challenges and formulate and sell compelling multi-disciplinary WR solutions. CXMs serve as the bridge between WR's clients and WR's project delivery teams through collaboration and relationship building, while also serving as the technical subject matter expert when needed. CXMs look for and create opportunities to evolve solutions and integrate services to drive new/additional revenue streams. CXMs will be Project Champions for Projects, Teams and Clients.
**Duties and Responsibilities**
Program and Client Management
* Be responsive to clients, technical project teams, and all at WR involved with either existing projects or current leads, RFQs, etc.
* Oversee projects and delegate expertise;
* Create and inspire a culture of project management and help drive proven project management tools;
* Forecast workload and address gaps or excessive workloads for projects with input from the Departments;
* Represent WR in communications with clients for assigned projects regularly throughout the entire project;
* Prepare agreements including scope, schedule, fees, and terms and conditions;
* Responsible for the financial performance of projects and proactively address changes in scope, billing processes, schedules, and any settlements.
Client & Business Development
* Actively involved in Project Development helping clients through initial due diligence, project evaluation, etc.;
* Coordinate across the organization to ensure Client experience is tailored to meet (or exceed) the needs and expectations of the client;
* Support WR Business Development team with attendance at BD led Client meetings, interviews, etc. as required; help educate potential clients and close deals;
* Responsible for cultivation of existing relationships including client meetings, proposal and rough budget development, and obtaining feedback in support of Marketing and Department personnel as required;
* Project development related to RFQ responses, interview presentations, meetings with potential clients, etc.;
* Seek opportunities for cross-selling to enhance and expand our existing client relationships during and after projects.
Technical/Practice Leadership
* Use any technical, subject matter expertise to mentor technical teams;
* Analyze complex technical problems and devise new or improved techniques, approaches, and alternative solutions;
* Provide quality control/quality assurance consistent with Company and Department standards (if knowledgeable) and the requirements of our clients.
Leadership
* Serve as team captain and cheerleader ensuring the various project and team components are working together toward a unified goal of meeting the Client's needs;
* Lead, supervise, mentor and monitor Technical Project Managers to achieve the goals and strategies for the Company;
* Implement effective communication, performance management, as well as identify strategic skills needed to achieve Company, Department, Team, and project goals;
* Foster a positive environment; engage in Company, Department, and Team meetings routinely, team building efforts, and community involvement.
Requirements
* Bachelor's Degree in Engineering or equivalent experience
* Professional Engineer, or ability to obtain registration within six months
* 7+ years of engineering/industry experience with demonstrated team management experience
* Self-motivated, engaged, and team-oriented with the ability to work independently under minimal supervision
* Strong leadership and project management skills as well as excellent interpersonal and negotiation skills
* Knowledge of contracts, accounting principles, including budgeting and forecasting
* Execute multiple tasks under tight deadlines and prioritize responsibilities
* Excellent analytical skills and attention to detail
* Excellent oral and written communication skills
* Proven track record of fostering existing client relationships
* Demonstrate personal investment in your career
* Energetic, flexible, confident, and forward thinking
**Working Conditions**
The assignment may require infrequent evening/weekend work and job site visits outdoors. Candidates should enjoy working in collaborative, fast-paced, and client-driven environment.
**Physical Requirements**
The assignment may occasionally require repetitive physical tasks (such as operating a computer), standing and/or sitting for extended periods of time, extended time travelling in a vehicle, and carrying equipment and materials up to 25 pounds.
*The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.*
*WithersRavenel is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, disability, age, military service, or other non-merit factors protected by federal, state, or local laws. At WithersRavenel, we strive to build and nurture a culture where diversity, inclusivity, and belonging are a normal part of doing business, not an initiative. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. By hiring highly talented people who align with our Core Values, we continue to enrich and broaden our ownership community, as well as the employee and client experience. This purposeful approach to diversity and inclusion leads to greater commitment, collaboration, and effectiveness in our culture, work, and lives.*
#LI-Hybrid
Plumber Service Manager
Customer Service Manager Job 37 miles from Jacksonville
Job Description
Why Work with Us?
Competitive Pay: We offer a salary that reflects your expertise and dedication.
Great Benefits: Enjoy Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, plus a company vehicle, phone, and gas card.
Supportive Culture: Be part of a fun, high-performance team that values integrity and dependability.
About Us
Founded in 1976, Michael and Son Services is a premier provider of Electrical, Plumbing, HVAC, and Restoration services across Maryland, Virginia, and North Carolina.
Your Role
As the Plumbing Service Manager, you will:
Oversee daily operations of our service tech team in Wilmington.
Facilitate engaging meetings and training sessions to coach technicians on customer service and technical skills.
Collaborate with management to implement growth strategies.
Analyze data and KPIs to drive improvements in service delivery.
What We're Looking For
To succeed, you should have:
NC Plumbing License a plus
4+ years of residential plumbing experience
Advanced knowledge of plumbing codes
Strong leadership and communication skills
A data-driven mindset for analyzing reports
A true understanding of the difference between a leader and a manager. We are looking for leaders who serve their team.
Apply Today!
If this opportunity excites you, and you're ready to lead with integrity and make a difference, we want to hear from you! Apply now!
#RWG3
Any job offer is contingent upon the results of a background check and drug test.
Service Manager - Wilmington, NC
Customer Service Manager Job 45 miles from Jacksonville
**> Service Manager - Wilmington, NC** **Service Manager - Wilmington, NC** Shipwreck Harley-Davidson Wilmington, North Carolina Locations: Wilmington, Castle Hayne, Leland **Service Manager** Our Harley-Davidson dealership is now accepting applications for a full-time self-motivated **Service Manager** who possess a customer-focused attitude.
An Equal Opportunity Employer
**Benefits:**
* 401K
* Paid Vacation & Holidays
* Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
* Health Flexible Spending Account
* Company Discounts
* Opportunities for growth and professional development
**Position Summary: Service Manager**
* Provide prompt, dependable, high quality vehicle service to (internal & external) customers.
* Ensure service department contributes an acceptable level of gross $ net profit.
* Maximize productivity levels of service technicians.
* Ensure service personnel are alert, well trained, and available when needed.
* Review work-in-progress to ensure quality and timeliness.
* Occasionally assist technicians when they are having difficulty performing service work.
* Make estimates for internal and wreck repairs.
* Establish procedures to initiate and forward all customers paid, warranty and internal repair orders.
* Develop procedures in conjunction with the Parts Manager that ensures a smooth flow of parts to Service Technicians during jobs.
* Become familiar and efficient with all phases of the computer system required for service and parts management.
* Ensure employees keep a clean, efficient, and orderly department.
* Maintain service follow-up programs.
* Grow the volume of service work.
* Maintain budgeted revenue and expense objectives.
* Develop promotional campaigns in conjunction with the Parts & Sales departments.
* Maintain efficiency reports on sales representatives.
* Provide reports to GM, as requested.
* Develop monthly and annual objectives for the department in collaboration with GM,
* Attend training sessions to keep current with service department issues.
**Qualifications and Job Requirements:**
* 2+ years progressive experience within the service department of a motor vehicle dealership.
* Prefer knowledge and experience with sales of Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
* Experience with point-of-sale and parts & service management computer software or the ability to quickly learn due to experience with other systems.
* Current, valid motorcycle license.
*All statements made by applicants for employment du**ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.*
Service Manager
Customer Service Manager Job 45 miles from Jacksonville
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.
Job Description
The Service Manager will provide support to the District Manager and will be required to assume advanced responsibilities in support of the branch and its daily operations. This position will provide support in the terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets.
The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
This position will be responsible for assisting the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians and lower-level supervisory staff (where applicable).
Responsibilities include developing, maintaining and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment installations, preventative maintenance, equipment upgrades and updates, sales support for new systems, establishing and growing customer relationships, and creating and implementing a strategy focused on achieving/exceeding financial and customer satisfaction results. In addition, this position is responsible for continued employee development and increasing employee retention and engagement levels. Manage regular maintenance for service vehicles.
Qualifications
High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelors degree
Experience effectively managing customer relations dealing directly with customers
Ability to effectively demonstrate productivity tools, i.e. Microsoft Office
Achieve targets and goals with minimal supervision.
Strong communication skills verbal and written
Electrical and mechanical service experience
Valid driver's license
Preferred Qualifications
5-7 years demonstrated proficiency in a field service role
Ability to understand financial information such as margins, labor cost, mark-ups and expense control
Working knowledge of Branch operating systems
Customer Relations Management /Sales experience
Associates degree or prior Hobart Service supervisory experience
Additional Information
Why work for us?
Competitive pay
Great insurance options with low premiums
Paid vacation and holidays
401K with company match
Extensive on-the-job, online, and classroom training
Service vehicle, uniforms, and safety equipment provided
Safety-conscious work environment
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [email protected] to request assistance. No other requests will be acknowledged.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Service Lead
Customer Service Manager Job 45 miles from Jacksonville
Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see ***************************************************
Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.
1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
2. Provides feedback to store leadership regarding the team's performance.
3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Residential Services Supervisor
Customer Service Manager Job 38 miles from Jacksonville
Turn your calling into a career at Baptist Children's Homes of NC! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all 100 North Carolina counties and operate locations in 30 communities throughout North Carolina, South Carolina and Guatemala. Learn more about the ministries of Baptist Children's Homes of NC at bchfamily.org! Job Title: Supervisor, Residential Services - Kennedy Home Location: Kinston, NC Method to apply: bchcareers.org SUMMARY The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position. QUALIFICATIONS * High School diploma or equivalent. * Meets the general employment qualifications as outlined in the Personnel Polices of the agency. * Has 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees. * Has a working knowledge of current trends in the field of residential care. * Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams. * Valid driver license and safe driving record. ESSENTIAL DUTIES AND RESPONSIBILITIES Agency * Has a thorough knowledge of purposes, operations and procedures. * Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services. * Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services. * Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH). * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Personal Growth and Skill Development * Maintains a positive attitude and openness to evaluation. * Demonstrates compassion and concern for people. * Maintains and models a standard of personal and professional excellence. * Participates in scheduled in-service training and job related workshops and conferences as needed. * Handles confidential information in a professional manner. Team Member * Responsible for educating, training and monitoring the work of cottage parents in the residential programs. * Provides leadership in scheduling and carrying out an orientation program for new childcare staff. * Plans and implements a program of continuing education and staff development for childcare staff. * Develops and implements 90-day and annual Staff Performance Evaluations. * Schedules and conducts regular team and staff meetings. * Plans and implements weekly schedules. * Manages daily cottage life. * Determines cottage needs, approving all equipment and supplies for the cottages. * Ensures that all cottage purchases are made in accordance with agency purchasing policies. * Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff. * Monitors cottage budgets. * Oversees requisitions for group activities funds, group savings accounts and student accounts. * Monitors clothing inventories and purchases and hair care expenses for youth. * Monitors cottage physical needs and secures timely maintenance requests. * Works with other Administrative Personnel as needed. * Works with other administrative staff in hosting tours groups as they come to the campus and schedules visiting group activities. * Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus. * Works with staff responsible for recreational programming and supports initiatives that enhance and insures success of wellness programs. * Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist Children's Homes of NC. * Works with Support Services in monitoring student work programs. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH. * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Job Specific * Monitors cottage activities and gives assistance and direction to cottage parents. * Give assistance and direction to cottage parents in routine cottage matters. * Gives assistance and direction to cottage parents in the area of therapeutically disciplining and working with children and families. * Gives assistance and directions to cottage parents in the area of securing food, clothing, supplies and equipment. * Gives assistance and direction to cottage parents in relation to campus, church, school and community activities. * Gives assistance and direction to cottage parents in regular cottage maintenance and management. * Gives assistance to Director of Support Services in structuring and implementing the student work program. * Coordinates cottage parents work schedules and ensures adequate staff coverage in cottages. * Works with staff in scheduling and checking out and maintaining agency vehicles. * Sponsors and assists in the training of new cottage parents for at least the first three months of employment. * Monitors health requirements of cottage parents such as routine physical exams, TB tests, Hepatitis B vaccines. * Other areas of responsibilities. * Promotes an atmosphere of encouragement, growth, and positive approach to problem solving, spiritual leadership and mutual respect of children and families. * Supports cottage staff during times when cottages are understaffed. * Insures cottages are staffed and fills in during emergencies. * Works a flexible schedule to facilitate campus needs in consultation with Regional Director. Supervision * Works under the direct supervision of the Residential and Campus Manager * Prepares for and participates in regularly scheduled supervisory conferences. * Conducts 90 day and annual job performance evaluations. * Carries out responsibilities as assigned by the supervisor. * Keeps supervisor informed regarding current status of campus life. EQUIPMENT Ability to operate standard office machines such as copier, computer, fax, calculator, etc. Ability to work within Microsoft, Therascribe, Outlook, Excel and Word software programs. Maintains adequate equipment and supplies for the assigned department to function. LANGUAGE SKILLS Ability to read, write and complete necessary documentation. Ability to effectively present information and respond to questions from clients, customers, resources and the general public. CONTACT WITH OTHERS Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MENTAL / VISUAL / AUDITIORY DEMAND Ability to interpret a variety of instructions in written, oral, diagram, or schedule form and ability to draw conclusions. CONFIDENTIAL DATA Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable the individual with disabilities to perform the essential. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Enters and exits vehicles without assistance. Drives various vehicles. The employee is occasionally required to stand, walk and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions.
Part Time Nights and Weekends Customer Service Manager
Customer Service Manager Job 41 miles from Jacksonville
Store - MOREHEAD CITY, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Mobile Crisis Services Supervisor - Full-Time
Customer Service Manager Job 45 miles from Jacksonville
No Phone Calls Please.
The Mobile Crisis Management Qualified Professional (QP) and Supervisor is responsible for providing all support, services, and treatments necessary to provide integrated crisis response, crisis stabilization, interventions, and crisis prevention activities. Mobile Crisis Management QPs will provide immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance abuse services, treatment, and supports to effect symptom reduction, harm reduction, and/or to safely transition persons in acute crises to appropriate crisis stabilization and detoxification support/services. In addition, the Mobile Crisis Management QP will be responsible for immediate telephonic response to assess the crisis and determine risks, mental status, medical stability, and appropriate response. In the position of a Supervisor, mobile crisis services will be managed and assessed for proper response and follow up.
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS
A Qualified Professional (QP) is an individual who is a) a graduate of a four-year college or university with an advanced degree in a human services related field with documentation of at least one year of supervised experience; b) a graduate of a college or university with a bachelor's degree in a human services related field with documentation of at least two years of supervised experience; c) graduate of a college or university with a bachelor's degree in a field other than human services with documentation of at least four years of supervised experience; d) an unrestricted license (full or provisional), certificate, registration, issued by the board regulating the professional in question and four years of full-time accumulated experience in mh/dd/sa with the population served.
A minimum of one year's experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention strategies within the first 90 days of employment.
In addition to competitive salaries and opportunities for advancement, full-time employees are offered a wide range of benefits to meet their individual needs, which includes:
Medical, Vision, Dental Insurance.
Life Insurance (Paid by Company).
PTO (Paid Time Off).
Paid Holidays
Longevity Pay.
401K Retirement Plan.
Funeral Leave.
FMLA.
Supplemental Insurance offering through Aflac with Payroll Deduction.
Direct Deposit.
Training Opportunities.
Continuing Education Leave for Licensed Professionals (opportunity to gain free CEU's).
Free Clinical Supervision in Greenville (LCSWA/LCASA/CSAC).
General Manager 1 - Multi-Service
Customer Service Manager Job 29 miles from Jacksonville
Returning UsersLog Back InUnit Description When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you. * NEW SALE!* Sodexo is seeking a dynamic General Manager 1 Multi Service for Pender Medical Center in Burgaw, NC.
The General Manager 1 Multi Service will have direct oversight daily operations and frontline staff. Our ideal candidate will be a strong leader with exceptional leadership skills to drive patient satisfaction, employee retention and employee development
The successful candidate should have strong financial acumen, talent management, communication skills and front-line leadership, in addition to a demonstrated track record of developing strong client relationships.
You have:
* Experience in food services operations management
* Knowledge of latest trends and innovations to drive client value
* Track record demonstrating strong leadership skills
* Ability to build and develop a strong team
* Strong organizational skills
* Client relationship skills
* Strong communication skills and ability to interact from frontline to C-suite
* Business development skills to identify and successfully target growth opportunities among existing clients
* Financial and creative problem-solving acumen
Is this opportunity right for you? We are looking for candidates who:
* have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
* have culinary production experience and a strong background in safety and sanitation compliance;
* can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
* prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
* Preference to demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) or is proficient in computer skills and report management experience.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
* Medical, Dental, Vision Care and Wellness Programs
* 401(k) Plan with Matching Contributions
* Paid Time Off and Company Holidays
* Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Electrical Service Supervisor
Customer Service Manager Job 45 miles from Jacksonville
** Watson Electrical** ** Electrical Service Supervisor** Wilmington, NC 28402 **Responsibilities:** Must be able to work within precise limits or standards of accuracy, perform a variety of duties which may change often. Must use reason and logic, perform arithmetical operations rapidly and accurately, see detail in objects or drawings and recognize slight differences in shapes or shadings, and picture flat drawings as 3-dimensional objects. Is accountable for work layout, leading and working along with a crew, and assuring that materials, tools equipment, and information are on the job site in the proper places, ahead of time. Responsibilities include but are not limited to: * Job requires working in all elements, depending on job location, time of year, heat, cold, rain, snow.
* Must be able to utilize construction site sanitary facilities (Porta-Johns).
* Job requires employee to have required personal tools with him at all times (waist tool belt as worn weighs approximately 30 lbs.)
* Work from all types of ladders (step ladders up to 14', “A” frame ladders, all size extension ladders and carry and relocate up to 12' step ladder by himself.)
* Employee's personal weight and personal tools cannot exceed weight limit of ladder.
* Perform work at various heights, up to 90' from ladders, scaffolds, aerial lifts, cat walks or other safe work areas.
* Work in restricted areas (switch gear room, manholes, utility tunnels, crawl spaces, attics).
* Wear personal protective equipment as required in Safety Handbook.
* Able to work 40 hours per week, overtime as required, night shifts; work out of town if needed.
* Plan, direct, and coordinate an entire activity or the activities of others.
* Evaluate information and analyze problems logically to develop solutions.
* Express ideas clearly to others.
* Work with figures quickly and easily.
* Deal with people in actual job duties beyond giving and receiving instructions.
* Work independently.
* Understand the meanings and relationships of words and use language effectively.
* Work with numbers accurately to review budgets, materials, and time schedules.
* Make decisions based on personal judgments.
* Perform a variety of duties which may change often.
* Deal with people in actual job duties and have agreeable working relationships.
* See details and recognize errors in written material, numbers, charts, or tables.
* Communicate well.
* Comprehend and practice safe work procedures as outlined in Company Safety Handbook.
* Operate company vehicles with manual and automatic transmission.
* Positively identify colors of wires and other items as required.
* Comprehend reading and drawing prints and schematics of same.
* Must have the ability to use required power tools.
* Operate equipment, trenchers, lift trucks, etc. in a safe manner.
* Capable of digging trenches, either by use of hand tools or power equipment.
* Operate two handed tools and equipment as required.
* Read and interpret maps, instructional manuals, specifications, work site directions, blue prints and written instructions.
* Operate and work from mechanical personnel lifts (electric or gas powered).
* Work energized circuits and equipment as outlined in Safety Policy.
* Supervise assigned job site employees to complete project.
* Hear and see well (either naturally or with correction).
* Must be able to bend, stoop, squat, crawl, climb, kneel, balance, push, pull and reach over head.
* Lift objects weighing up to 100 pounds, with frequent lifting and carrying of objects weighing up to 50 pounds.
* Constantly move on feet.
* Climb ladders (all types).
* Complete overhead work for full day assignments.
* Must be able to make transition from employee parking area or street into construction work areas and to gain access to all levels of the building, even if the only means of access is by O.S.H.A. approved site construction ladder, or stairs still under construction but acceptable for use.
* Responsible for securing tools and materials from storage areas to complete assigned tasks.
* Repetitive use of arms, hands and fingers.
Mobile Crisis Services Supervisor - Full-Time
Customer Service Manager Job 45 miles from Jacksonville
No Phone Calls Please.
The Mobile Crisis Management Qualified Professional (QP) and Supervisor is responsible for providing all support, services, and treatments necessary to provide integrated crisis response, crisis stabilization, interventions, and crisis prevention activities. Mobile Crisis Management QPs will provide immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance abuse services, treatment, and supports to effect symptom reduction, harm reduction, and/or to safely transition persons in acute crises to appropriate crisis stabilization and detoxification support/services. In addition, the Mobile Crisis Management QP will be responsible for immediate telephonic response to assess the crisis and determine risks, mental status, medical stability, and appropriate response. In the position of a Supervisor, mobile crisis services will be managed and assessed for proper response and follow up.
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS
A Qualified Professional (QP) is an individual who is a) a graduate of a four-year college or university with an advanced degree in a human services related field with documentation of at least one year of supervised experience; b) a graduate of a college or university with a bachelor's degree in a human services related field with documentation of at least two years of supervised experience; c) graduate of a college or university with a bachelor's degree in a field other than human services with documentation of at least four years of supervised experience; d) an unrestricted license (full or provisional), certificate, registration, issued by the board regulating the professional in question and four years of full-time accumulated experience in mh/dd/sa with the population served.
A minimum of one year's experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention strategies within the first 90 days of employment.
In addition to competitive salaries and opportunities for advancement, full-time employees are offered a wide range of benefits to meet their individual needs, which includes:
Medical, Vision, Dental Insurance.
Life Insurance (Paid by Company).
PTO (Paid Time Off).
Paid Holidays
Longevity Pay.
401K Retirement Plan.
Funeral Leave.
FMLA.
Supplemental Insurance offering through Aflac with Payroll Deduction.
Direct Deposit.
Training Opportunities.
Continuing Education Leave for Licensed Professionals (opportunity to gain free CEU's).
Free Clinical Supervision in Greenville (LCSWA/LCASA/CSAC).