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Become A Customer Service Manager

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Working As A Customer Service Manager

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $70,547

    Average Salary

What Does A Customer Service Manager Do

A Customer Service Manager ensures customer satisfaction through providing problem-solving resources. They keep accurate records and document customer service actions and discussions.

102 Customer Service Manager jobs

Mommy Jobs Online
Ashburn, VA
Inbound Customer Service Agent

$24,960 Estimated

Mommy Jobs Online
Ashburn, VA
Inbound Customer Service

$30,000 Estimated

Mommy Jobs Online
Ashburn, VA
Independent Contractor Customer Service Agents

$24,960 Estimated

Mommy Jobs Online
Ashburn, VA
Customer Service Representative

$30,000 Estimated

Royal Farms
Ashburn, VA
Customer Service Associate

$31,350 Estimated

Career Division
Ashburn, VA
Customer Service Positions

$30,000 Estimated

M. C. Dean, Inc.
Ashburn, VA
CUSTOMER SERVICE 1 (PART-TIME) - ASHBURN, VA

$26,000 Estimated

Home Depot
Ashburn, VA
Customer Service / Sales

$21,780 Estimated

M.C. Dean, Inc.
Ashburn, VA
CUSTOMER SERVICE 1 (PART-TIME) - ASHBURN, VA

$26,000 Estimated

Digital Realty Trust
Ashburn, VA
Senior Technical Customer Success Manager

$88,379 Estimated

Dominos
Ashburn, VA
Customer Service Rep(04399) - 43300 Southern Walk Plaza Suite 112

$30,000 Estimated

Verizon Communications
Ashburn, VA
Service Program Manager

$65,034 Estimated

Fairfield Residential
Ashburn, VA
Assistant Maintenance Service Manager

$41,823 Estimated

Oracle
Ashburn, VA
CX / CRM Product Manager

$146,910 Estimated

Mommy Jobs Online
Ashburn, VA
Customer Service - Beauty Skin Care Consultant

$31,720 Estimated

Pizza Hut
Ashburn, VA
Production / CSR

$30,000 Estimated

Bank of America
Ashburn, VA
Client Service Representative

$40,133 Estimated

Croppmetcalfe
Ashburn, VA
Service Plumber - Experienced

$50,620 Estimated

Tad PGS, Inc.
Ashburn, VA
Service Technician

$59,093 Estimated

Fairfield Residential
Ashburn, VA
Maintenance Service Technician

$59,093 Estimated

Add To My Jobs

Real Customer Service Manager Salaries

Job Title Company Location Start Date Salary
Customer Service Manager (Medical Supplies) Lynx Medical Management LLC Englewood, NJ May 18, 2015 $222,352
Manager, Customer Service Analytics Netflix, Inc. Los Gatos, CA Jun 13, 2016 $216,757
Customer Service Manager Dong Chuel America, Inc. San Diego, CA Nov 19, 2014 $144,685
Manager-Customer Service Analytics Netflix, Inc. Los Gatos, CA Jun 13, 2013 $143,083 -
$275,000
Customer Service Manager/Product Manager Dan Desmet & Associates, Inc. Suwanee, GA Sep 22, 2013 $139,089
Technical Customer Service Manager Emeter Corporation Foster City, CA Sep 16, 2016 $137,700
Customer Service Manager Lr/Hs Liebherr Mining & Construction Equipment Inc. Houston, TX Oct 21, 2016 $131,844 -
$160,000
Senior Customer Service Manager (CSM) Yammer, Inc. New York, NY Mar 01, 2012 $120,000
Customer Support & Services Manager Nokia Networks Us Son LLC Bothell, WA Oct 01, 2015 $115,000
Customer Service Manager Cisco Systems, Inc. Costa Mesa, CA Dec 25, 2016 $113,402 -
$147,300
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Top Skills for A Customer Service Manager

CustomerServiceRepsProceduresFrontEndAssociatesEnsureCustomerSatisfactionISOCustomerComplaintsPayrollFinancialServiceDepartmentServiceDeskSafetyCustomerServiceIssuesCustomerRelationsCompanyPoliciesLossPreventionDataEntryAuditCustomerInquiriesDailyOperationsInventoryControl

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Top Customer Service Manager Skills

  1. Customer Service Reps
  2. Procedures
  3. Front End Associates
You can check out examples of real life uses of top skills on resumes here:
  • Promoted to manager position to recruit, train and supervise 100+ customer service reps, senior reps and supervisors.
  • Have ability to read, analyze, and interpret general business periodicals, professional journals, technical, and regulatory procedures.
  • Develop, update and manage the necessary department processes and procedures for the front end associates.
  • Supported production manager with solutions for quality control to ensure customer satisfaction.
  • Communicate associate evaluation deadlines to the responsible supervisors in a clear and timely manner.

Top Customer Service Manager Employers

What Kind Of Companies Hire a Customer Service Manager

  1. Wal-Mart
  2. Hobby Lobby
  3. Office Depot
  4. Fifth Third Bank
  5. At&T
  6. Amazon
  7. Wal Mart
  8. Kmart
  9. Bed Bath & Beyond
  10. Cub Foods
What type of job are your looking for?
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Customer Service Manager Videos

Career Advice on becoming a Mortuary Services Manager by Nicola W (Full Version)

A Day in the Life - Health Services Manager

Career Advice on becoming a Client Services Manager by Richard D (Full Version)