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Best states for a Customer Service Manager
Quoted Expert
Andrew Gilliam
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Are you wondering which place in the United States is the best state for customer service managers? Knowing how challenging it is to figure out where to start your career or where to move to advance your career, we decided to bring you a list of best states for customer service manager jobs.In order to help you decide which state is the best for customer service managers, we ranked all 50 states and the District of Columbia from best to worst for customer service manager jobs.
We figured that the best places for customer service manager jobs has three things everyone would agree on. There would be high annual wages, good career prospects (no matter what phase of the career you are in), and a lot of job opportunities.Delaware is the best state, and Long Branch is the city with the highest pay for customer service managers.
10 best states for customer service managers in 2025
1. Delaware
Total Customer Service Manager Jobs: 599 Average Annual Salary: $77,435 Lowest 10 Percent Earn: $43,000 Highest 10 Percent Earn: $138,000 Location Quotient: 1.092. Wisconsin
Total Customer Service Manager Jobs: 2,703 Average Annual Salary: $74,403 Lowest 10 Percent Earn: $43,000 Highest 10 Percent Earn: $128,000 Location Quotient: 1.113. Connecticut
Total Customer Service Manager Jobs: 1,608 Average Annual Salary: $77,070 Lowest 10 Percent Earn: $44,000 Highest 10 Percent Earn: $133,000 Location Quotient: 1.114. District of Columbia
Total Customer Service Manager Jobs: 707 Average Annual Salary: $101,282 Lowest 10 Percent Earn: $57,000 Highest 10 Percent Earn: $177,000 Location Quotient: 0.965. New Hampshire
Total Customer Service Manager Jobs: 820 Average Annual Salary: $70,900 Lowest 10 Percent Earn: $41,000 Highest 10 Percent Earn: $121,000 Location Quotient: 1.076. New Jersey
Total Customer Service Manager Jobs: 3,257 Average Annual Salary: $80,208 Lowest 10 Percent Earn: $45,000 Highest 10 Percent Earn: $141,000 Location Quotient: 0.947. California
Total Customer Service Manager Jobs: 13,590 Average Annual Salary: $74,346 Lowest 10 Percent Earn: $41,000 Highest 10 Percent Earn: $134,000 Location Quotient: 1.068. Rhode Island
Total Customer Service Manager Jobs: 477 Average Annual Salary: $77,675 Lowest 10 Percent Earn: $45,000 Highest 10 Percent Earn: $133,000 Location Quotient: 0.899. New York
Total Customer Service Manager Jobs: 5,276 Average Annual Salary: $77,682 Lowest 10 Percent Earn: $44,000 Highest 10 Percent Earn: $136,000 Location Quotient: 0.9410. Ohio
Total Customer Service Manager Jobs: 4,715 Average Annual Salary: $64,194 Lowest 10 Percent Earn: $35,000 Highest 10 Percent Earn: $115,000 Location Quotient: 1.05
Customer Service Manager JobsNear Ashburn, VA
How Zippia determines the best states to be a customer service manager
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer service manager
| Rank | State | Average Salary | Lowest 10% Earn | Population | Job Count |
|---|---|---|---|---|---|
| 1 | Delaware | $77,435 | $43,000 | 961,939 | 599 |
| 2 | Wisconsin | $74,403 | $43,000 | 5,795,483 | 2,703 |
| 3 | Connecticut | $77,070 | $44,000 | 3,588,184 | 1,608 |
| 4 | District of Columbia | $101,282 | $57,000 | 693,972 | 707 |
| 5 | New Hampshire | $70,900 | $41,000 | 1,342,795 | 820 |
| 6 | New Jersey | $80,208 | $45,000 | 9,005,644 | 3,257 |
| 7 | California | $74,346 | $41,000 | 39,536,653 | 13,590 |
| 8 | Rhode Island | $77,675 | $45,000 | 1,059,639 | 477 |
| 9 | New York | $77,682 | $44,000 | 19,849,399 | 5,276 |
| 10 | Ohio | $64,194 | $35,000 | 11,658,609 | 4,715 |
| 11 | Virginia | $72,661 | $39,000 | 8,470,020 | 4,082 |
| 12 | Washington | $72,431 | $42,000 | 7,405,743 | 3,099 |
| 13 | Texas | $54,281 | $30,000 | 28,304,596 | 9,811 |
| 14 | North Carolina | $58,353 | $32,000 | 10,273,419 | 4,458 |
| 15 | Pennsylvania | $65,818 | $37,000 | 12,805,537 | 4,472 |
| 16 | Maryland | $72,694 | $40,000 | 6,052,177 | 2,303 |
| 17 | Massachusetts | $71,496 | $41,000 | 6,859,819 | 3,303 |
| 18 | Nevada | $58,303 | $32,000 | 2,998,039 | 880 |
| 19 | Arizona | $49,189 | $27,000 | 7,016,270 | 3,369 |
| 20 | Michigan | $54,373 | $30,000 | 9,962,311 | 3,299 |
| 21 | Illinois | $53,614 | $30,000 | 12,802,023 | 5,088 |
| 22 | South Carolina | $48,575 | $27,000 | 5,024,369 | 2,127 |
| 23 | Maine | $46,335 | $27,000 | 1,335,907 | 715 |
| 24 | Alabama | $48,062 | $27,000 | 4,874,747 | 2,065 |
| 25 | Colorado | $50,185 | $30,000 | 5,607,154 | 2,792 |
| 26 | West Virginia | $50,802 | $28,000 | 1,815,857 | 635 |
| 27 | Indiana | $47,976 | $27,000 | 6,666,818 | 2,811 |
| 28 | South Dakota | $54,643 | $33,000 | 869,666 | 255 |
| 29 | Oregon | $51,795 | $30,000 | 4,142,776 | 1,540 |
| 30 | Vermont | $48,122 | $28,000 | 623,657 | 331 |
| 31 | Florida | $43,885 | $25,000 | 20,984,400 | 8,028 |
| 32 | Louisiana | $44,122 | $25,000 | 4,684,333 | 1,519 |
| 33 | New Mexico | $49,092 | $27,000 | 2,088,070 | 740 |
| 34 | Tennessee | $43,795 | $25,000 | 6,715,984 | 2,558 |
| 35 | North Dakota | $48,183 | $29,000 | 755,393 | 330 |
| 36 | Minnesota | $46,123 | $27,000 | 5,576,606 | 2,731 |
| 37 | Kentucky | $40,962 | $23,000 | 4,454,189 | 1,768 |
| 38 | Georgia | $43,233 | $24,000 | 10,429,379 | 4,612 |
| 39 | Wyoming | $42,238 | $25,000 | 579,315 | 273 |
| 40 | Alaska | $46,829 | $29,000 | 739,795 | 301 |
| 41 | Nebraska | $44,445 | $27,000 | 1,920,076 | 605 |
| 42 | Hawaii | $46,844 | $30,000 | 1,427,538 | 299 |
| 43 | Utah | $37,067 | $21,000 | 3,101,833 | 1,509 |
| 44 | Kansas | $44,491 | $26,000 | 2,913,123 | 1,003 |
| 45 | Mississippi | $38,976 | $22,000 | 2,984,100 | 928 |
| 46 | Montana | $40,993 | $25,000 | 1,050,493 | 464 |
| 47 | Arkansas | $29,384 | $17,000 | 3,004,279 | 1,200 |
| 48 | Missouri | $41,919 | $24,000 | 6,113,532 | 2,131 |
| 49 | Idaho | $41,863 | $24,000 | 1,716,943 | 580 |
| 50 | Iowa | $37,975 | $22,000 | 3,145,711 | 1,440 |
| 51 | Oklahoma | $34,137 | $20,000 | 3,930,864 | 1,119 |
Highest paying states for customer service managers
| Rank | State | Avg. Customer Service Manager Salary |
|---|---|---|
| 1 | Delaware | $77,435 |
| 2 | Wisconsin | $74,403 |
| 3 | Connecticut | $77,070 |
| 4 | District of Columbia | $101,282 |
| 5 | New Hampshire | $70,900 |
| 6 | New Jersey | $80,208 |
| 7 | California | $74,346 |
| 8 | Rhode Island | $77,675 |
| 9 | New York | $77,682 |
| 10 | Ohio | $64,194 |
| 11 | Virginia | $72,661 |
| 12 | Washington | $72,431 |
| 13 | Texas | $54,281 |
| 14 | North Carolina | $58,353 |
| 15 | Pennsylvania | $65,818 |
| 16 | Maryland | $72,694 |
| 17 | Massachusetts | $71,496 |
| 18 | Nevada | $58,303 |
| 19 | Arizona | $49,189 |
| 20 | Michigan | $54,373 |
| 21 | Illinois | $53,614 |
| 22 | South Carolina | $48,575 |
| 23 | Maine | $46,335 |
| 24 | Alabama | $48,062 |
| 25 | Colorado | $50,185 |
| 26 | West Virginia | $50,802 |
| 27 | Indiana | $47,976 |
| 28 | South Dakota | $54,643 |
| 29 | Oregon | $51,795 |
| 30 | Vermont | $48,122 |
| 31 | Florida | $43,885 |
| 32 | Louisiana | $44,122 |
| 33 | New Mexico | $49,092 |
| 34 | Tennessee | $43,795 |
| 35 | North Dakota | $48,183 |
| 36 | Minnesota | $46,123 |
| 37 | Kentucky | $40,962 |
| 38 | Georgia | $43,233 |
| 39 | Wyoming | $42,238 |
| 40 | Alaska | $46,829 |
| 41 | Nebraska | $44,445 |
| 42 | Hawaii | $46,844 |
| 43 | Utah | $37,067 |
| 44 | Kansas | $44,491 |
| 45 | Mississippi | $38,976 |
| 46 | Montana | $40,993 |
| 47 | Arkansas | $29,384 |
| 48 | Missouri | $41,919 |
| 49 | Idaho | $41,863 |
| 50 | Iowa | $37,975 |
| 51 | Oklahoma | $34,137 |
Expert opinions on the best states for customer service managers
Are there any particularly good places in the United States for Customer Service Managers to find work opportunities?
Andrew Gilliam
Customer Experience innovator and change agent,, Informa Tech
A few cities are garnering lots of attention as emerging hubs for big tech; their living costs are exploding, and competition for a few prestigious jobs is fierce. There are plenty of challenging, meaningful, and well-paid jobs with less recognizable but respectable firms all across the U.S. Don't forget about them! Additionally, as businesses continue to embrace remote work, geography is becoming less important by the day.
Customer Service Manager best states FAQs
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Updated January 8, 2025