Customer service manager entry level jobs

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. COMPENSATION: The salary range for this position is $92,500 to $105,000 . If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Join our Government Solutions Team to help drive the market share growth of our public sector solutions. CGI is providing ERP solutions to State and Local Government clientele, you will enjoy the benefits of being a CGI Partner, be challenged in your workplace and will align yourself with interesting and strategic work. CGI is Seeking an experienced Customer Success Partner to join our team. Advantage Customer Success Partner builds strong client relationships to promote full product adoption, increasing value realization and product satisfaction. proactively manage and build relationships with client leaders, serving as a trusted advisor ensuring a positive experience and success with our products and services. Customer Success Partner works with clients to understand their business priorities and challenges and collaborate on a roadmap to guide them on evolving offerings, system optimization, and best practices. Customer Success Partner plays a key role within the Advantage program, sharing insight gained from clients directly back to our product team, ensuring that future updates address public sector challenges This is a hybrid role, requiring two to three days per week from any of the CGI office. Your future duties and responsibilities: • Anticipate client needs and act in a proactive manner to identify trends, spot risks, and identify growth opportunities • Develop and implement strategies to maximize customer satisfaction and growth • Work in close collaboration with internal teams to ensure outstanding customer experience • Establish and maintain regular client interaction and business planning sessions • In coordination with other relevant Advantage teams, leads the development of resources for customer enablement (customer onboarding materials, quick start guides, best practices, playbooks, webinars and live Q&A sessions) • Maintain a thorough understanding of customer needs, challenges, and priorities • Stay informed about Advantage products, features, and industry trends in order to provide expert guidance to clients • Monitor and report on client performance metrics and customer feedback • Responsible for internal review and reporting of client health. Required qualifications to be successful in this role: • Minimum of 7 to 15 years working with strategic clients and executive level client leadership • Strong executive presence and presentation skills, including exceptional verbal and written communication skills • Proven ability to develop and maintain strong relationships with senior and executive level leaders • Knowledge and experience working with state and local government • Confident, self-motivated team player capable of working independently • Customer-focused mindset and proactive approach to identifying and solving customer issues • Ability to learn and explain technical and product related information • Ability to travel as needed • Experience with ERP solutions is highly preferred • Experience/knowledge with Advantage ERP solution preferred • Negotiation: Strong negotiation and deal-making skills to reach a fair deal • Strategic thinking: Ability to think strategically and execute methodically • Analytical skills: Strong analytical skills with the ability to track and measure partnership performance • Problem-solving: Problem-solving skills to assess situations and generate effective solutions • Self-starter: Knows how to breakdown ambiguous problems into executable steps. • Excellent Communicator: Strong verbal and written communication including excellent • presentation skills. • Excellent interpersonal skills with the ability to build rapport with a variety of groups. • Bachelor s degree CGI anticipates accepting applications through November 30, 2025. *CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,600 -$209,800. At CGI we call our professionals “CGI Partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include: • Competitive base salaries. • Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category. • 401(k) Plan and Profit Participation for eligible CGI Partners. • Flexibility and paid accrued vacation leave, ranging from 10 to 15 days per year, based on the job level, years of relevant prior experience, and years of service. • 8 paid holidays per year & 2 floating holidays per year. • Wellness and Well-being programs. • Comprehensive medical, dental, and vision benefits • Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more. #LI-KB5 Skills: Customer Experience Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Responsible for overall Soft Services Operations functions for specific sites. Responsible for new contract start up, daily monitoring project management support. Monitor monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at each location. Maintains existing customer accounts, acknowledges and handles taking care of their needs, and assures their satisfaction. Maintains or extend existing customer accounts contracts and attracts and develops new accounts. **Primary Job Functions** + Provide oversight and supervision to project managers + Conduct jobsite visits and inspections; implement corrective actions, if necessary. + Monitor overall jobsite and contract performance. + Review all disciplinary actions for employees at the jobsite level + Negotiate collective bargaining agreements with unions + Provide contract support and interpretation to project managers + Negotiate contract modifications with government personnel + Review jobsite monthly reports; evaluate performance and compliance + Communicate with project managers and government representatives via e-mail and phone on a daily basis + Provide staffing estimates in support of the marketing department for potential new contracts + Assist with development of new proposals + Approve all capital expenses at jobsite level + Other duties as assigned. **Education, Experience and Certification** **Required/Preferred** **Education Level** **Description** Required Bachelors Degree Related degree **Required/Preferred** **Years of Experience** **Description** Required 3 years Experience with Operations leadership. Client engagement. Contingency planning, financial reporting and resourcing. **Required/Preferred** **License/Certification** **Description** Preferred Certification Microsoft Certifications **Knowledge, Skills, and Abilities** + Advanced communication skills written and verbally. + Ability to handle client solutions. + Advanced ability to handle high pressure environment. **Financial Responsibility** **Description** Yes 20 million in revenue annually **People Management** Does this role have to manage other people? Complete time sheets, determine goals, etc: **_Yes_** **Travel Requirements** What percentage of their role do they have to leave their base location? Base location is a specific office or home location. Up to 25%. **Disclaimer** **We maintain a drug-free workplace and perform pre-employment substance abuse testing.** J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $ $108,750 $145,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits. Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We're not just part of the tech industry-we're ahead of it. As one of the most exciting and innovative companies in the DC metro area, we are on a mission to reshape the future of software development. Based in Northern Virginia, Antithesis is a well-funded deep tech software company that has emerged from stealth after five years of groundbreaking development. Our suite of autonomous software reliability and testing products is creating a new product category and transforming how companies build software. Our journey began with a bold objective: to build what most engineers considered impossible. And we delivered. Our autonomous testing platform's debut captivated attention on the front page of Hacker News for three days straight, sparking conversation and controversy. Read it for yourself here: ********************************************* Today, as serious tech companies recognize the power of what Antithesis offers, the demand for our platform is growing exponentially. Our client list reads like a who's who of leading tech firms, and our growth is only accelerating. Join Our Mission We are on a relentless pursuit of excellence, driven by a team that believes in the long-term impact of our work. Our office is a hub of innovation-collaborative, technically skilled, and customer-focused. Here, every day presents a new challenge and an opportunity to achieve something great. We tackle these challenges together, in an environment that values fun and creativity as much as it values hard work and results. As we expand our team, we're seeking ‘unicorn talent'-exceptional professionals who are not only highly skilled technically but also excel in customer engagement. If you thrive in a fast-paced environment where innovation meets impact, Antithesis is your arena. Here, you won't just meet your potential-you'll redefine it. Join us, and be a part of a visionary team shaping the future of software development, building revolutionary products, and enjoying every step of the journey. About the Customer Success Manager position As a Customer Success Manager (CSM) at Antithesis, you play a critical role in the post-sale journey of our customers. You are the key point of contact, dedicated to ensuring our clients achieve their strategic objectives using our autonomous software testing platform. Your efforts directly influence customer retention and Net Revenue Retention (NRR), underscoring the importance of your role in our company's success. In this position, you will build and maintain strong relationships with customers, acting as a trusted advisor and advocate. You will be instrumental in translating customer interactions into actionable insights that help shape product improvements and strategic decisions. Your role is pivotal in bridging the gap between Antithesis and our customers, ensuring that their feedback and needs guide our innovation and service enhancements. This role demands strong technical proficiency, excellent communication skills, and a deep understanding of software development, QA, and DevOps practices. Your ability to navigate complex customer dynamics and drive successful outcomes will be key to your success. You should also expect occasional travel to meet with clients and strengthen these essential relationships. As a Customer Success Manager at Antithesis you will be responsible for: Leading Customer Onboarding: Guide customers through a structured onboarding process in collaboration with the Professional Services team to ensure a smooth start, quick time-to-value, and tailored solutions. Driving Product Adoption: Foster deep understanding and effective use of the platform's key technical features through training, resources, and workshops to ensure customers mature their operations and meet their strategic goals. Monitoring Customer Health and Managing Risk: Monitor customer health using metrics like product usage and support interactions, identify at-risk accounts early, and implement strategies to mitigate churn risks, addressing potential risks proactively to ensure long-term customer success. Proactively Managing Customer Relationships: Act as the primary contact for assigned accounts, developing trust-based relationships, conducting regular progress check-ins, and developing strategic account plans. Regularly Distilling Product Feedback: Establish structured processes for gathering and reporting customer feedback to the product team, involving regular synchronization meetings or forums to inform product development priorities. Developing and Executing Playbooks and Customer Success Plans: Develop and execute tailored customer success plans outlining key goals and milestones, and create proactive playbooks for retention and growth, addressing common challenges and opportunities. Leading Quarterly Business Reviews (QBRs): Organize and lead QBRs to demonstrate value delivered, review performance metrics, align with customer priorities, and explore deeper collaboration opportunities. Driving Renewals and Expansions: Manage the renewal process by driving customer satisfaction and value realization, and identify expansion opportunities by uncovering new use cases and features. Developing Customer Advocacy: You will manage customer advocacy through case studies, references, testimonials, and a customer advisory board to enhance market presence and gather strategic insights. Facilitating Cross-Functional Collaboration: Work closely with sales, professional services, and product teams to ensure smooth transitions, address technical needs, and prioritize customer feedback on the product roadmap. Managing Escalations: Act as the primary contact for escalations, coordinate resolutions with support and engineering, and maintain communication with customers during critical incidents. Our ideal Customer Success Manager will have: Qualifications: 4+ years of experience in a customer-facing role, ideally in customer success, account management, onboarding/implementation or similar roles within a B2B technology company with a track record of top performance. Strong technical proficiency (ideally a former software engineer), with the ability to understand complex software systems and concepts as well as effectively use and guide customers on usage of the Antithesis platform. Strong understanding of software development, QA, and DevOps practices. Demonstrated expertise in customer account growth, including identifying new buyers and successfully navigating and growing commercial relationships. Excellent communication, relationship-building, and problem-solving skills. Ability to influence without direct authority and hold cross-functional teams accountable to a timeline. Diplomacy, tact, and poise under pressure when working through customer issues and escalations. Expertise in change management, specifically in adopting new technologies and integrating them into business workflows. Ability to travel up to 25% of the time. Preferred Qualifications: Bachelor's degree in Computer Science or a related technical field. Experience with enterprise B2B SaaS platforms, with a strong preference for experience in developer tools or similar technical products. Certified Customer Success Manager (CCSM) or similar qualifications.

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Manager of Customer Service is responsible for all the critical functions related to provision of front-line customer service in the Customer Account Services division of the department of Revenue and Receivables. Additional duties include, but are not limited to: * Supervision and oversight of a team of three Information Specialists, performing the functions of: * Provision of account-related customer service to Georgetown students, parents, and other customers * Processing of student and non-student payments made by paper check or cash * Implementation of the departmental communications plan * Distribution of checks to university staff and vendors * Refund request review and refund payment authorization and generation for all students * Supporting the Cashiering Unit and other Customer Account Services functions * Supporting other Revenue and Receivables managers and functions Work Interactions The Manager of Customer Service reports to the Associate Director for Customer Account Services and supervises three Information Specialists. The Manager critically supports the efforts of the Student and Systems divisions of the Revenue and Receivables department, making sure those units are properly appraised of all customer feedback, trends, and anomalies, so as to inform the improvement of the department's back-office processing and systems development and maintenance. The Manager works extremely closely with the Registration team in the University Registrar's office and the counselors in Student Financial Services (Financial Aid). Finally, the Manager works with personnel in student affairs and various other student services departments across the various schools of the university to facilitate optimal service to and communication with students regarding account-related matters. Requirements and Qualifications Required * Bachelor's degree * Experience in a finance, accounting, or business operation * Excellent oral and written communication skills Preferred * Advanced degree * Experience in a higher education environment * Experience with the Banner student record system Work Mode Designation This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: *************************************************** Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $47,586.00 - $87,558.13 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at ************ or ********************. Need some assistance with the application process? Please call ************. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website. EEO Statement: GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law. Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your Mission As a Customer Success Manager at UiPath, you'll be the driving force behind our Public Sector customers' success in their AI-powered transformation journeys. You'll strategically guide customers through their post-sales experience, ensuring they achieve their desired outcomes and maximize the value of our automation solutions. Your role will be pivotal in building strong relationships with clients, positioning you as a trusted advisor in their automation strategies. What you'll do at UiPath Develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization Serve as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies Lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams Advise customers on best practices for defining, delivering, and realizing value that aligns with their goals Cultivate and maintain strategic relationships with key clients, becoming their trusted advisor on automation strategies Collaborate with internal teams to ensure a unified, customer-centric approach and effectively communicate client expectations Stay current with industry trends and emerging technologies, contributing to thought leadership and sharing insights to drive innovation What you'll bring to the team Required Qualifications: 5+ years of experience in customer success or consulting roles, with a proven track record of driving customer satisfaction and retention Experience with professional services and support/services attach motions Experience working with Public Sector customers Strong background in a high-growth technology company, preferably in the SaaS or RPA space Excellent communication and interpersonal skills Data-driven mindset with the ability to make informed decisions and drive results Candidates must be authorized to work in the United States for this role Nice-to-have Skills: Experience in operational and technical best practices for executing automation and driving transformation Bachelor's degree in business, technology, or a related field Strategic thinking skills with the ability to navigate ambiguity and lead through influence Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our .

Job Description About Us: VisibleThread is a growing technology business that is expanding at a rapid rate. Our RFP Intelligence Platform changes the way organizations do business by reducing risk, improving efficiencies and ensuring compliance. Our solutions are Enterprise built and some of our major customers include Boeing, Lockheed Martin, and the Canadian Government, to name but a few. Our team: We hire energetic, creative, and passionate people who can work together to drive serious value for our customers. A career with VisibleThread is both rewarding and challenging. We are a fun team, with a flat structure and we offer fantastic career development opportunities to grow within our organization as we expand. Our Customer Success Managers (CSMs) are the best in the business. They are curious, responsive, and empathetic partners to our customers. As a CSM, you will be the trusted advisor for a dedicated portfolio of accounts, acting as a self-starter who proactively guides them to see the immense value our products offer. This is a key role where you will own the post-sale relationship and make a direct impact on customer retention and growth. The CSM must be technically savvy, with demonstrated experience in presenting software solutions and explaining business outcomes from the use of software. Candidates must be located in the DMV area. Typical Day-to-Day Responsibilities include: Onboarding and Adoption: Act as the primary point of contact for new customers, guiding them through the onboarding process and ensuring a smooth implementation of our platform. Help them understand the features and functionalities, provide training and support, and facilitate successful adoption. Drive Strategic Value: Go beyond basic support to understand your customers' business goals, proactively identifying opportunities for them to maximize the value and ROI of our platform. Renewals and Upsells: Proactively identify opportunities for customer growth and expansion within your customer portfolio. Collaborate with the sales team to drive renewals and upsell opportunities, demonstrating the value and ROI our products deliver. Provide accurate and timely information to the sales team regarding customer health, product usage, and potential upsell opportunities. Master and Teach: Become a product expert and confidently demonstrate how to leverage our solutions for their specific use cases. Customer Support: Address customer inquiries, issues, and concerns promptly and effectively, ensuring a high level of customer satisfaction. Collaborate with internal teams, such as technical support and product development, to resolve complex customer problems and escalate issues when necessary. Provide clear and timely communication to customers regarding updates, resolutions, and workarounds. Requirements Recent Graduate: A bachelor's degree in a relevant field is preferred. Graduates with a passion for technology and a desire to pursue a career in customer success are encouraged to apply. Tech Savviness: Strong technical aptitude and familiarity with SaaS solutions. Ability to quickly grasp complex software systems and effectively communicate technical concepts to non-technical audiences. Customer-Focused Mindset: A genuine passion for delivering exceptional customer experiences. Proven ability to empathize with customers, understand their needs, and provide effective solutions. Strong relationship-building skills and a commitment to customer success. Communication Skills: Excellent verbal and written communication skills. Ability to articulate ideas clearly, actively listen to customers, and adapt communication style to different audiences. Proficiency in English is required; additional language skills are a plus. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions. Demonstrated ability to work independently, prioritize tasks, and manage multiple deadlines effectively. Adaptability and Agility: Thrives in a fast-paced, dynamic environment. Ability to quickly adapt to changes, learn new technologies, and navigate ambiguity. A proactive and self-motivated mindset with a willingness to take ownership and drive initiatives. Join our team and be part of an exciting journey, working with cutting-edge Benefits · A supportive place to work with incredible teams worldwide · Genuine career progression opportunities · Attractive remuneration package · 100% paid private medical insurance · Flexible working schedule · Monthly “all hands” and other team-building events

ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas, is currently seeking a Customer Service Manager to support our unprecedented growth by providing support to our Atlantic area. The ideal candidate is a big picture thinker, self-sufficient and someone who thrives in a fast-paced environment.The Customer Service Manager will drive the highest possible level of customer service and sales activity. They are responsible for providing support and training to our team of Customer Service Representatives to improve productivity and establish best practices. They will work both strategically and tactically to improve overall company performance. This position will report to the Area Customer Service Manager. Essential Job Duties: Provide daily support to the Customer Service team, with hands-on, real time coaching Promote and encourage a positive and fun work environment, conducive to learning and creating world class customer experiences Resolve escalated customer inquiries including, but not limited to pricing, billing, documenting complaints and setting up new accounts Track and measure team and individual productivity and quality results and monitor service levels Analyze, summarize and review Key Performance Indicators (KPI's); report findings, interpret data and make recommendations for improvement Monitor staff workloads and call metrics to develop procedures that support efficiency Maximize performance by providing help desk resources and technical advice to maximize the effectiveness of back office software and customer portal Manage time and attendance tracking and approvals Will be required to assist with overflow calls and returning customer calls and emails, as needed, during busy season Education and Experience: Bachelor's degree in business and/or other relevant education/experience Up to 5+ years of customer service experience; with at least 2 years in a supervisory role Propane industry experience highly preferred Experience in a call center environment preferred Ability to translate your skills to other employees through mentoring and training Excellent communication skills Excellent interpersonal skills to deal with customers/employees Demonstrate high level of energy, imitative, professionalism and organizational skills Ability to thrive and operate successfully in a fast-paced environment Able to work a flexible schedule, to include possible OT and weekends Will require travel to various branch location in assigned area PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off A Customer Service/Account Manager at Blank's Insurance Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members and participate in formal and informal meetings as needed. Qualifications Be positive, people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Hold or be able to obtain the insurance license required by the State of Illinois Comparable Office experience or A Bachelor's Degree Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle situations with customers and solve problems without direct supervision. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay & Benefits Package Family Friendly Environment with PTO and generous holiday schedule Professional Development Job Stability in a growing industry Compensation: $18.00 - $21.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at ***************** Job Description Stakeholder Relationship Management: Develop and maintain relationships with farmers, ranchers, agricultural businesses, and other stakeholders to understand their needs and concerns. Communication Facilitation: Serve as a central point of contact for stakeholders, providing information, resources, and assistance as needed. Respond promptly to inquiries and requests for support. Collaboration Coordination: Facilitate collaboration and partnerships between USDA programs, agencies, and external stakeholders to maximize impact and achieve common goals. Outreach and Engagement: Plan and coordinate outreach activities, workshops, and events to engage stakeholders and promote USDA programs and initiatives. Data Management: Maintain accurate and up-to-date records of stakeholder interactions, including contact information, communications, and feedback. Use contact management software or databases to organize and track data. Needs Assessment: Conduct needs assessments and surveys to gather feedback from stakeholders and identify areas for improvement or additional support. Policy and Program Support: Stay informed about USDA policies, programs, and regulations relevant to stakeholders. Provide guidance and assistance to stakeholders in navigating USDA programs and services. Training and Education: Develop and deliver training sessions, webinars, and educational materials to inform stakeholders about USDA programs, best practices, and resources. Reporting and Analysis: Prepare reports and analyses on stakeholder engagement activities, outcomes, and trends. Use data to evaluate the effectiveness of outreach efforts and inform decision-making. Collaborative Projects: Participate in cross-functional teams and collaborative projects within the USDA to support broader departmental objectives. Qualifications Bachelor's degree in agriculture, business administration, communications, or a related field. Previous experience in stakeholder engagement, customer relations, or community outreach, preferably in the agricultural or government sector. Strong communication and interpersonal skills, with the ability to effectively engage and build relationships with diverse stakeholders. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Proficiency in Microsoft Office Suite and contact management software. Knowledge of agricultural issues, policies, and programs is preferred. Ability to work independently and collaboratively in a fast-paced environment. Commitment to the USDA's mission and values, including promoting agricultural sustainability, food security, and rural prosperity. Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

About Henricksen Henricksen (Itasca, IL) is a full-service contract furniture, flooring, and architectural products dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henricksen opened its doors as a small, family-run dealership. Today, Henricksen is a leading national dealership with twelve offices in Illinois, Minnesota, New York, Pennsylvania, Tennessee, Washington DC, and Wisconsin, 300+ full-time employees, and annual sales of $300+ million. With 300+ manufacturer partnerships, Henricksen offers an array of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI's furniture brands include Allsteel, Gunlocke, HBF, The HON Company, and Kimball International. Job Summary The Client Manager will serve as the main support to Account Executive and project team throughout the sales process. They will execute order management requirements for projects as a key collaborator across internal Customer Support team, vendors, and clients. They will act as the central hub that drives overall quality of project delivery, engagement, outcomes, and service. Responsibilities Project Relationship Management. Engage and execute work as directed and in alignment with project role, accountabilities, and core process. Serve as liaison between Account Executive and cross-functional team members (internal and external to the organization). Raise questions proactively to support and escalate issues as necessary. Maintain a comprehensive understanding of customer needs, corporate goals, business practices, and satisfaction/performance criteria. Contribute to overall client relations and ongoing relationships with client personnel and third parties (contractors, A&D firms, etc.). Order Entry and Management. Prepare quotes to clients using specification support software with accurate vendor discounts and Account Executive markups applied. Help with product specifications as necessary or in partnership with the design department. Place orders and maintain status reports. Maintain accountability for required client sign-off verifications. Reconcile manufacturer acknowledgments and vendor invoices. Stay connected with Account Executive, Designer, and Project Manager throughout the quote to order process. Ensure responsible close of sale by obtaining signed sales orders, client purchase orders, deposits, and terms & conditions as required. Logistics and Issue Resolution. Resolve punch-list issues, file freight claims, and place orders for replacement products. Maintain project workbook to ensure ongoing order organization and real-time communication. Identify and resolve issues throughout project implementation, ensuring client and organization satisfaction. Customer Service. Provide timely status reports, follow-ups, and responses to customer requests for products, services, and/or information. Work with service departments to develop service contracts for complex services or major projects. Maintain a professional and positive demeanor across situations, clients, and vendors. Communicate with transparency and professionalism across the project team to promote an exceptional client experience. Adapt to project and client needs in alignment with core process and service level expectations. People & Culture. Perform work and engage in support of organization culture and expectation. Establish and nurture inclusive relationships with colleagues and within project teams. Maintain accountability for ongoing learning and improvements required to perform job. Requirements Qualifications - Education + Experience Required High school diploma or equivalent required Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint) Ability to take direction Detail and task-oriented with proven organizational and problem-solving skills Work independently and collaboratively in a fast-paced, deadline-driven, and team environment Strong customer service and interpersonal orientation Strong verbal and written communication skills Strong ability and willingness for continuous learning and professional development Preferred Knowledge working in 20/20 (CAP) Quoting, Team Design, Quantum and AS400 software programs Previous experience working in the contract furniture, design, or construction industries Exposure/Experience with bidding and quoting Additional Information Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages. As an Equal Opportunity Employer, Henricksen is fully committed to cultivating an inclusive culture that integrates its Core Values in every action, every interaction, and every decision. Salary Description $70,000 - $90,000

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $60,000.00 - $80,000.00

Title: DMV Customer Service Generalist - #00169 Alexandria, Franconia & Other NOVA Customer Service Centers State Role Title: Admin and Office Spec III Hiring Range: Starting at $45,920 - Prior relevant DMV experience may increase the salary up to $47,000 Pay Band: NV 3 Agency: Department of Motor Vehicles Location: ALEXANDRIA CSC Agency Website: ******************** Recruitment Type: General Public - G Job Duties Are you a service-driven professional looking to grow your career with an organization that values trust, respect, and teamwork? The Virginia Department of Motor Vehicles (DMV) is seeking **Customer Service Generalists** for our Alexandria and Franconia Customer Service Centers. If positions become available in other CSC locations in the district they may be filled from this posting. This is your opportunity to make a meaningful impact by helping Virginians access essential services every day. The salary range reflects a 12% Northern Virginia locality adjustment. **What You'll Do: ** As a Customer Service Generalist, you'll serve as the face of the DMV, delivering top-notch service to a diverse customer base. Your daily responsibilities will include, but not limited to: - Communicating DMV policies, procedures, and regulations effectively - Issuing identification cards and processing customer applications - Administering vision screenings, knowledge exams, and in-car road tests - Handling a variety of vehicle registration, titling, and tax/fee collection services - Managing cash and credit card transactions with accuracy and professionalism **Why Join Us?** We provide a supportive, training-focused environment to help you succeed. In addition to professional development and career growth opportunities, we offer: - Competitive salary - Excellent health and retirement benefits - Twelve paid holidays per year - Paid annual, sick, and family/personal leave - Deferred compensation plans **About the Virginia DMV:** Headquartered in Richmond, the Virginia DMV serves more than 6.2 million licensed drivers and ID holders and manages over 8.4 million registered vehicles. We partner with businesses, local governments, and nonprofit organizations to support transportation services across the Commonwealth. Our core values-**Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT)**-guide everything we do. Minimum Qualifications • Strong verbal and written communication skills to engage with a diverse range of customers and stakeholders, especially in high-pressure environments. • Proven ability to provide excellent customer service and resolve inquiries efficiently. • Attention to detail for accurate processing and verification of transactions. • Problem-solving skills for resolving customer issues in fast-paced environments. • Computer literacy and proficiency in using Microsoft Office applications (e.g., Word, Excel). • Ability to read, understand, and interpret complex laws, policies, and DMV procedures. • Ability to analyze and accurately apply DMV regulations and procedures to resolve customer-specific situations. Additional Considerations • Familiarity with DMV processes, including policies and procedures related to licensing, registration, and titling. • Understanding of public sector operations, including government processes, regulations, and customer service protocols. • Proven experience in customer service, handling inquiries, and resolving escalated customer issues. • Demonstrated administrative experience such as document processing, data entry, and maintaining records. • Security Clearances: A criminal background check is required to ensure the integrity of DMV operations. • Driver's License: Must possess and maintain a valid driver's license with fewer than 6 demerit points. • Instructor Certification: Must be 21 years of age and maintain the instructor certification for administering road tests. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable. As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license. Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed. Contact Information Name: DMV Employment Phone: ************ Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

FY26: Building Service Assistant Manager II (Shift 2) 8 hrs/ 12 mos , Gaithersburg Middle School, Ad Closes 12/17/25Job Specific Information: Visit the DMO Operations Training website at *************************************************************************************** for complete requirement information ********************************************************************** The wage range for this position is between $23.08 and $32.04 per hour, based on years of service. For information about benefits, please follow the link below. ********************************************************************** MCPS Official Job DescriptionSummary Description: Under general supervision, performs building cleaning, facilities and grounds maintenance work in schools and administrative buildings. This is the entry and general worker level in the building service staff positions. Employees receive on the job training in the application of simple manual skill and use of cleaning and grounds tools and equipment, and supplies to clean interior of buildings and maintain grounds. Nature of work is repetitive and requires sustained physical effort and involves some heavy work in moving or lifting furniture and equipment with some exposure to accident and injury hazards and disagreeable elements. Employees in these classes are considered emergency personnel and are required to report to buildings during inclement weather. Physical Demands: Sufficient physical strength and freedom from disabling defects to permit the lifting and moving of heavy objects (minimum 50 lbs.) and to perform manual labor. Special Requirements: Employees in this classification are considered emergency personnel and are required to report to buildings during inclement weather. May be required to report to other locations to assist staff in emergency situations. Frequent overtime or night work may be required. Employees must provide a current working telephone number to their supervisor, and update the telephone number on file, as necessary with their supervisor. Employees are provided uniforms and must wear proper attire. Knowledge Skills Abilities:Some knowledge of the methods, materials and practices of building and grounds work. Ability to learn how to properly operate and maintain custodial and grounds care equipment; Ability to learn the proper use of approved cleaning supplies and chemicals. Ability to monitors building spaces and grounds to ensure a safe and secure environment. Must possesses a basic knowledge of emergency facility response procedures. Ability to comprehend and follow instructions. Ability to communicate with customers. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS). Education Training Experience:Completion of the ninth grade required. High School or GED diploma preferred. Experience in general cleaning of buildings and grounds. Other combinations of applicable education, training, and experience, which provide the knowledge, abilities and skills necessary to perform effectively in the position, may be considered.Certificate License:None Job: Building Services / Custodial Job Grade: 11 Senior QualifiedOrganization: Gaithersburg Middle School Primary Location: GaithersburgSchedule: Full-time | 1.000 (80 hours bi-weekly) Working Months: 12Shift: Evening JobJob Posting: Dec 8, 2025, 2:49:34 PM - Dec 17, 2025, 10:59:00 PM

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a quality dining experience by overseeing that the dining room staff is well trained, knowledgeable about all menus and that all dining room employees are providing a high degree of hospitality and service. Job Description Supervise daily operation of dining room(s), room service and convenience store. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff. Qualifications 6+ months of previous Food Service experience. Management experience is not required but a plus. Serv Safe and/or other required local, county or state certifications. You have the ability to switch tasks quickly and often. You have a positive and professional attitude and are good at giving clear direction in a respectful demeanor. You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within. You have a generous amount of patience and the ability to effectively communicate with many different types of personalities. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Toyota Certified at Capital Plaza We are part of the fast-growing Group 1 Automotive, a leader in automotive retail and service. We are looking to add a qualified Automotive Service Lane Manager to our team. In addition to competitive pay, we offer our associates the following benefits: * Industry Leading Pay Plan * Health, Dental, Vision, Life, and Disability insurance * 401(k) plan with company match * Paid Time-Off * Employee Stock Purchase Plan * Employee Vehicle Purchase Program * Professional work environment, with job training and advancement opportunities Responsibilities: * Manage the service drive staff and monitor their performance * Train, develop and motivate the service department staff and monitor their performance * Forecast goals and objectives for the department and ensure they are met * Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction * Maintain daily sales and production records as required by dealership management * Ensure that the service department meets all customer satisfaction (CSI) and financial goals * Establish and maintain good working relationships with customers to encourage repeat and referral business * Handle customer complaints tactfully, promptly, and with concern for the customer * Ensure proper repair techniques are being used * Schedule training as necessary to properly repair and service vehicles * Stay up to date on product changes and new products * Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. * Other duties may be assigned by management * Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors Qualifications: * Management experience in an automotive service department preferred but not required * Supervisory skills * CDK and Xtime experience is a plus * Bilingual - Spanish a plus but not required * Ability to work independently and be self-motivated * A desire to work in a commission, performance-based, environment * Great attitude with high-energy personality * Excellent customer service skills * Professional appearance and work ethic * Ability to work well in a process driven environment * High school diploma or equivalent * Valid driver license in the state that you will work and a good driving record The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $7,500-$8,300. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit ******************* Apply today or refer a qualified friend. * All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify. <

Toyota Certified at Capital Plaza We are part of the fast-growing Group 1 Automotive, a leader in automotive retail and service. We are looking to add a qualified Automotive Service Lane Manager to our team. In addition to competitive pay, we offer our associates the following benefits: Industry Leading Pay Plan Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities: Manage the service drive staff and monitor their performance Train, develop and motivate the service department staff and monitor their performance Forecast goals and objectives for the department and ensure they are met Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction Maintain daily sales and production records as required by dealership management Ensure that the service department meets all customer satisfaction (CSI) and financial goals Establish and maintain good working relationships with customers to encourage repeat and referral business Handle customer complaints tactfully, promptly, and with concern for the customer Ensure proper repair techniques are being used Schedule training as necessary to properly repair and service vehicles Stay up to date on product changes and new products Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. Other duties may be assigned by management Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors Qualifications: Management experience in an automotive service department preferred but not required Supervisory skills CDK and Xtime experience is a plus Bilingual - Spanish a plus but not required Ability to work independently and be self-motivated A desire to work in a commission, performance-based, environment Great attitude with high-energy personality Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment High school diploma or equivalent Valid driver license in the state that you will work and a good driving record The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $7,500-$8,300. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit ******************* Apply today or refer a qualified friend. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify. Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Job Title: Assistant Customer Service Manager Success Factors Job Code: 1300368 Department: Front End Reports To: Customer Service Manager Primary Purpose: Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Duties and Responsibilities: In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service Serve as a model for customer service and instills this value in all associates Manage and achieve Food Lion service standards as delegated by the Customer Service Manager Maintain an efficient and productive Front End operation Support the achievement of budgeted financial and operating results for the Front End Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized Observe and correct all unsafe conditions that could cause associate or customer accidents Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses Ensure compliance with local, state and federal regulations Provide recognition of accomplishments and offer coaching when necessary Train and develop Office Assistants and Cashiers Ensure office functions are completed accurately and on time Communicate all cash variances to the Customer Service Manager Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner Successfully complete Computer Based Training (CBT) and Training Aid courses Perform all other duties and projects as assigned Qualifications: A high school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Must be able to perform the job duties and responsibilities of Office Assistant Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Perform repetitive hand and arm motions Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the Washington, D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point of contact for troubleshooting hardware/software, computer systems, and printer problems. You will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works well with a team, always exhibits excellent customer service skills, and is self-motivated, seeking ways to improve the environment. Salary Range 80-110K Duties and Responsibilities: * Provide supervision of all Call Center personnel assigned to this contract * Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of contract task areas * Train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all computer systems and applications * Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status * Strategically work together with cross-functional teams to provide innovative, customer-focused experiences Basic Qualifications (required): * Five (5) or more years managing and leading Call Center teams utilizing ITIL and Agile methodologies * Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel, PowerPoint, Outlook, and Word * Good interpersonal, Problem-solving, and Time management skills * Strong management skills to manage resources and day-to-day processes * Strong attention to detail, organizational skills, and a commitment to quality * Ability to work independently and collaboratively within cross-functional teams Preferred: * Bachelor's degree in computer science/information systems * ITIL 4 Certification * Help Desk Institute (HDI) Certification - Support Center Manager * ServiceNow certification ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: * Advanced and Managed IT Services * Agile Software Development * DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations * Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: * Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. * Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. * Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the Twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical Insurance * Vision Insurance * Dental Insurance * Life and AD&D Insurance * 401(k) Savings Plan * Education and Professional Training * Flexible Spending Accounts (FSA) * Employee Referral and Merit Recognition Programs * Employee Assistance and Identity Theft Protection * Paid Holidays: 11 per year * Paid Time Off (PTO) * Disability Insurance ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please