Entry Level Customer Success Opportunity
Burke, VA
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Fannie Mae, Merck, Okta, or Salesforce among many other leading organizations in the National Capital Region area.
Are you eligible?
You can apply to Year Up United if you are:
- 18-29 years old
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Cyber Security
- Data Analytics
- Helpdesk/Desktop Support
- Project Management Support
- Banking & Customer Success
- Business Fundamentals
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Burke, VA-22015
KFC General Store Manager
Gate City, VA
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
Client Service Manager
Vienna, VA
Are you passionate about delivering exceptional client service and providing critical support to advisors in a dynamic and collaborative environment? A growing financial firm is seeking a detail-oriented Client Service Manager who thrives on building relationships, exceeding expectations, and ensuring an outstanding client experience.
This is a hybrid position (3 days in office) after the first 90 days. Candidates must be local to the Northern Virginia/DC area.
Key Responsibilities:
As a Client Service Manager, you will play a vital role in ensuring smooth client interactions and operational excellence. Your responsibilities will include, but are not limited to:
Providing account information and maintaining client relationships.
Managing account opening procedures, maintaining accurate records, scheduling appointments, and processing client paperwork and deposits.
Acting as the first point of contact for clients, setting the tone for a positive experience.
Proactively resolving client concerns and cultivating strong relationships.
Handling urgent client calls with professionalism and sound judgment.
Ensuring compliance with industry regulations and company policies.
Welcoming guests and clients, delivering exceptional service.
Qualifications:
Bachelor's degree (preferably in a business-related field).
Knowledge of basic financial products and industry practices.
Proficiency in Word, Excel, Outlook, and CRM platforms.
Desired Qualifications:
Active Series 65 and/or 7 (a plus but not required)
Brokerage client service experience
Knowledge and understanding of brokerage systems or applications
Experience interacting directly with clients and delivering outstanding customer service.
This position offers an excellent opportunity to work in a supportive and fast-paced environment that values innovation and growth. If you're detail-oriented, client-focused, and ready to take on a rewarding role, we'd love to hear from you!
Customer Service Case Manager
Arlington, VA
Why you want to work here:
Gain valuable experience within the nonprofit sector in a professional office environment. This is a great opportunity for a recent college graduate desiring to positively impact others.
Serve as liaison for parents, provide exceptional customer service support in navigating fee assistance program policies and procedures.
Update client information and data into automated database system.
Coordinate and monitor resolution to concerns from parents regarding fee assistance program.
Maintain respectful, professional working relationship with military families.
Maintain high-ethical standards including maintaining strict confidentiality.
Assist with special projects and other functions as needed to accomplish company objectives.
Job Qualifications for Customer Service Case Manager:
Completed Bachelor's degree or strong office and customer service experience
Excellent customer service skills, prior office experience
Good communication skills (oral, written, and listening).
Conflict resolution skills.
Arlington, VA
Hybrid
$20/hr
F&I Manager - EXPERIENCE REQUIRED
Newport News, VA
** Newport News, VA Full Time** **Strong Employee Benefits Program at Casey Auto Group** * Medical, Dental and Vision Insurance * FSA/HSA * Prescription Drug Coverage * Life Insurance * Short and Long Term Disability * Legal Resources Coverage * 401(k) Retirement Savings Plan
* Vacation and Holidays
* Employee Discounts
* Freshbennies/Teledoc
* Washington Football tickets (in the owner's private suite and field tickets)
* Christmas party
* VIP tickets/clubhouse tickets to LPGA Championship Golf Tournament, live music events, family fun events (Monster Truck Show, Disney on Ice), NASCAR tickets at Richmond International Raceway
* Captain's Cup Program - Top performance bonus eligibility monthly.
* President's Club
FOR IMMEDIATE PLACEMENT The Casey Auto Group was founded by the late Arthur M. Casey in 1958 as a single franchise dealership. Today the organization is still a family owned and operated business that consists of six locations in Newport News and Williamsburg. Now with 7 of the best American and Import vehicle lines from entry level to high-line luxury, the Casey Auto Group continues to meet and exceed Hampton Roads' transportation needs. We are driven to be the very best, and we're always looking for passionate, motivated professionals who share that same drive to join us. Perhaps you're one of them. **Responsibilities**
* Provide recommendations and assistance to customers to arrange the financing of their purchases.
* Present customers with additional product offerings to enhance their vehicle and ownership experience.
* Ensure sales are structured to produce the highest profitability.
* Maintains proficiency and certifications as required for the position.
* Accurately desks deals, submits deals to lenders for approval, and effectively closes deals.
* Ensure every deal is fully aligned with local, state and federal guidelines.
* Prepares paperwork, contracts and delivers deals.
* Accurately audit team deals Post-Sale and deeply analyze for improvements.
* Guarantee the expeditious funding of all contracts.
**Qualifications**
* **Previous Auto Sales and F&I experience required.**
* **Strong F&I performance track record, Minimum PVR Avg $2100+**
* Current Active VA Drivers License
* Strong negotiation/presentation skills, and closing ability with above average CSI
* Excellent verbal/written communication skills
* Professional appearance
* Flexible Schedule to include days, evenings, weekends and holidays.
* Eagerness to improve
* College degree preferred or equivalent experience
* Knowledge of dealership finance and insurance procedures
* Proficient at structuring deals for maximum profitability
* Well-versed in title laws and registration process
**We Provide:**
* Excellent professional team environment
* Top Pay Plan in the Tidewater Region
* VERY strong Management and Desk Support
* Demo
* Advanced F&I Management Training
* Opportunity for Advancement
Base Plus Commissions: $150,000.00 to $210,000.00 /year
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Apply for F&I Manager - EXPERIENCE REQUIRED**
Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Military Experience **Equal Employment Opportunity Information** (Voluntary Disclosures)
Casey Subaru is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Casey Subaru are based on business needs, job requirements and individual qualifications, without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Casey Subaru. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.
Answering these questions is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.
**Veteran status**
Casey Subaru is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Casey Subaru to take affirmative action to employ and advance in employment veterans in the following classifications.
A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.
A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Licensed Insurance Customer Service Account Manager
Centreville, VA
The primary responsibility of this role is to interact with customers and prospects via phone and email. This position involves making and answering phone calls, explaining insurance coverages to customers, making appropriate policy changes, and selling new policies to new and existing customers.
Salary Range: $45,000.00 - $55,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Retirement Plan
Requirements
Prior insurance experience, specifically property & casualty insurance desired.
Ability to obtain state Property & Casualty/Life insurance licensing
High School diploma or GED.
College degree preferred.
Must have proficiency in Google Workspace (email, docs, sheets, etc).
Ability to work efficiently and in many cases, multi-task during busy moments of the day.
Must have a servant's heart in order to maintain the reputation of the agency as the best insurance agency in the area.
Responsibilities
Speak to customers on the phone and via email to process policy changes such as vehicle and coverage changes, mortgage company updates, billing questions and adding/removing drivers.
Communicate with mortgage companies and lienholders/banks to get them proper documentation.
Follow up with customers on requests that come from insurance carriers.
Speak to prospects on the phone, gathering information, advising on coverages for new insurance policies.
Follow up with prospects who have been provided insurance quotes.
Data entry of prospect information into an insurance company quoting system.
Provide guidance to customers at the time of an accident/claim.
Hamdan Resources, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer (EEO/AA), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship and/or authorization to work within the U.S.is required for most positions.
Lab Services Manager
Harrisonburg, VA
**Information Technology** ** Lab Services Manager** * 20000870 * Harrisonburg, Virginia, United States * Information Technology * Information Technology * Full-time Staff (Classified) * James Madison University **Working Title:** **Lab Services Manager** **State Role Title:** Information Technology Manager I
**Position Type:** Full-time Staff (Classified)
**Position Status:** Full-Time
**FLSA Status:** Exempt: Not Eligible for Overtime
**College/Division:** Information Technology
**Department:** 100125 - IT - Computer Labs
**Pay Rate:** Pay Range
**Specify Range or Amount:** $85,000 to $90,000
No
No
No
**Beginning Review Date:** 01/02/2025
**About JMU:**
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment
**General Information:**
IT Computing Support is accepting applications for the position of Lab Services Manager. The successful candidate will lead and manage a team of staff that delivers and maintains shared-use computing facilities for academic instruction and related uses. This is an in-person/onsite position.
**Duties and Responsibilities:**
Duties and Responsibilities:
• Provides technical leadership supporting a complex environment of both general and departmental computing labs as well as numerous technology classrooms, conference rooms, and printing stations.
• Manages staff.
• Directs and participates in planning, implementing, managing, and maintaining computing labs, technology classrooms, and related shared-use computers.
• Contributes to the IT team and makes suggestions for service improvements.
• Promotes services and communicates to the public about service availability using multiple methods (digital signs, websites, etc.).
• Interacts and consults with stakeholders to plan and optimize services.
• Monitors and adapts to trends in usage, feedback, industry best practices, and advances in technology.
**Qualifications:**
Required:
• Significant relevant experience in Information Technology.
• Experience configuring and managing many (100+) computer endpoints in a professional environment, including shared use workstations.
• Proficiency with Microsoft and Apple computing environments including major applications such as Microsoft Office.
• Demonstrated understanding of computer networking and security best practices.
• Strong customer service skills, troubleshooting skills, and an ability to communicate effectively.
• Ability to work independently, work as part of a team, and to foster collaborative relationships.
• Ability to learn new technology and share knowledge within a team.
• Ability to analyze customer needs, design solutions, and deliver results effectively.
• Ability to manage multiple priorities in a changing environment with flexibility and creativity.
Additional Considerations:
• Experience administering workstations in an academic environment.
• Experience in cloud endpoint management solutions like Microsoft Intune, Jamf Pro, or similar.
• Experience administering virtual desktops in a cloud environment like Azure, AWS, or similar.
• Experience managing a team of technical professionals.
**Additional Posting Information:**
**Conditions of Employment:**
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
**EEO Statement:**
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
**Reasonable Accommodation:**
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Lab Services Manager
Harrisonburg, VA
* 20000870 * Information Technology * Information Technology * Full-time Staff (Classified) * Opening on: Dec 18 2024 * Administration and Finance * 100125 - IT - Computer Labs **Working Title:** **Lab Services Manager** **State Role Title:** Information Technology Manager I
**Position Type:** Full-time Staff (Classified)
**Position Status:** Full-Time
**FLSA Status:** Exempt: Not Eligible for Overtime
**College/Division:** Information Technology
**Department:** 100125 - IT - Computer Labs
**Pay Rate:** Pay Range
**Specify Range or Amount:** $85,000 to $90,000
No
No
No
**Beginning Review Date:** 01/02/2025
**About JMU:**
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment
**General Information:**
IT Computing Support is accepting applications for the position of Lab Services Manager. The successful candidate will lead and manage a team of staff that delivers and maintains shared-use computing facilities for academic instruction and related uses. This is an in-person/onsite position.
**Duties and Responsibilities:**
Duties and Responsibilities:
• Provides technical leadership supporting a complex environment of both general and departmental computing labs as well as numerous technology classrooms, conference rooms, and printing stations.
• Manages staff.
• Directs and participates in planning, implementing, managing, and maintaining computing labs, technology classrooms, and related shared-use computers.
• Contributes to the IT team and makes suggestions for service improvements.
• Promotes services and communicates to the public about service availability using multiple methods (digital signs, websites, etc.).
• Interacts and consults with stakeholders to plan and optimize services.
• Monitors and adapts to trends in usage, feedback, industry best practices, and advances in technology.
**Qualifications:**
Required:
• Significant relevant experience in Information Technology.
• Experience configuring and managing many (100+) computer endpoints in a professional environment, including shared use workstations.
• Proficiency with Microsoft and Apple computing environments including major applications such as Microsoft Office.
• Demonstrated understanding of computer networking and security best practices.
• Strong customer service skills, troubleshooting skills, and an ability to communicate effectively.
• Ability to work independently, work as part of a team, and to foster collaborative relationships.
• Ability to learn new technology and share knowledge within a team.
• Ability to analyze customer needs, design solutions, and deliver results effectively.
• Ability to manage multiple priorities in a changing environment with flexibility and creativity.
Additional Considerations:
• Experience administering workstations in an academic environment.
• Experience in cloud endpoint management solutions like Microsoft Intune, Jamf Pro, or similar.
• Experience administering virtual desktops in a cloud environment like Azure, AWS, or similar.
• Experience managing a team of technical professionals.
**Additional Posting Information:**
**Conditions of Employment:**
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
**EEO Statement:**
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
**Reasonable Accommodation:**
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
The Center for Global Engagement (CGE) is seeking an Associate Director of Operations. This position will report to the Director of Study Abroad, and supervise 2-3 team members on the operations side of the Study Abroad unit, including the Enrollm...
Manager , Certification Services
Dulles Town Center, VA
We are seeking a Certification Services Manager to support our client in Dulles, VA. Please see below to find the job description and desired qualifications;
GENERAL DESCRIPTION: Management level member of the client's maritime operations team. Manages and oversees certification services to ensure compliance with International Conventions and Maritime Laws and Regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Oversee the processing, approval and issuance of Continuous Synopsis Records (CSR), Minimum Safe Manning (MSM), Civil Liability Convention (oil cargo, bunkers, wrecks), Long Range Identification and Tracking, Radio License and Transshipment License, including data collection and entry, preparation, and dissemination documents to clients and government agencies.
• Develop QA compliance objectives and ensure that targets are achieved through gathering relevant data and producing statistical reports.
• Continuously evaluate certification procedures and processes and develop recommendations for corrective action, process improvement and delivery of service to client.
• Monitor communication with clients to ensure accurate and timely responses to requests.
• Maintain records of client feedback, such as, complaints, complements and recommendations for improvement and follow up with Supervisor.
• Review international and national laws and regulations related to certification to ensure documents are maintained up to date and prepare revisions as needed, coordinating with the appropriate program manager. • Respond to inquiries regarding certification policy and requirements.
• Provide input on certification services to program managers for preparing annual budget.
• Trains and supervise staff.
• Performs other duties and projects as required.
GENERAL QUALIFICATION GUIDELINES:
Experience, Education and Certification
• Bachelor of Science, Maritime Transportation/Engineering or Equivalent
• Trained as an ISM and 150-9000 Auditor preferred Knowledge, Skills and Abilities
• Ability to operate as a team leader and work in a team environment
• Ability to organize and prioritize work, delegate effectively and meet deadlines
• Well developed interpersonal and communication skills
• Proficient knowledge of Microsoft Office application and use of general office equipment
• Speak and understand English
• Able to lift approximately 15 - 20 lbs
Ford GMC Service Manager
Bedford, VA
Berglund Ford GMC is looking for a talented, energetic, and self-motivated individual to join our winning team as an Automotive Service Manager. If you are great with customers, driven, and have a passion for the automotive industry, then this is the place for you. Berglund Automotive Group is a family-owned auto group of new and used car dealerships serving Roanoke, Salem, Lynchburg, and Bedford.
If you are you looking to grow your career and run a service department with huge upside potential, then look no further.
What We Offer
• Relocation assistance available for qualified candidates
• Uniforms provided
• Company pays for all training including I-Car and Manufacture requirements
• Discounts on products and services
• Work environment OSHA certified to current Air Quality Standards
• Highly productive shop
• Career advancement opportunities, promote from within
• Inspection certification reimbursement and training expenses paid to further your career
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Excellent growth potential with growing organization
• Life, Disability, & Health Insurance
• 401 K
• Paid Vacation
Responsibilities
• Assist customers in servicing, repairing and explaining each service need.
• Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
• Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
• Keeps abreast of new products, features, accessories and attend product training as required.
• Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
• Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
• Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
• Past experience as a Service Manager is required.
• ASE Certification
• Strong focus on providing excellent customer service.
• Passion to train and develop a team
• A high school diploma is required.
• Clean and valid Driver's License
• Ford and/or GMC Experience
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Service (Maintenance) Manager - 2000 West Creek
Richmond, VA
Job Details 2000 West Creek - Richmond, VA $30.00 - $33.00 HourlyDescription
Capital Square Living (CS Living) is a fully-integrated property management company based in Richmond, VA. CS Living was built on the strong foundation of the Capital Square brand-listed by Virginia Business on their “Best Places to Work in Virginia” report in 2019 and their “Fantastic 50” reports in 2019 and 2020 - Capital Square Living has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits.
Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for Best Places to Work by Virginia Business Magazine.
Summary
As a Service Supervisor at CS Living, you will oversee and perform technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the CS Living's standards for cleanliness, appearance, safety and overall functionality.
Primary Responsibilities
Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, safety standards and code requirements
Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move ins by completing the pre-move-out inspection, creating a list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work
Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and CS Living standards
Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed
Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines
Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies and practicing the correct use of tools and equipment
Demonstrates customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services and assigned work orders with efficiency and urgency
Knowledge and Skills Requirements
High School diploma, GED, or related experience and/or training
Team members must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring device
Demonstrated ability to apply principles of logical thinking to define and correct problems
Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems
Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company and answer questions related to department operating policies
Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs to maintain records of information and develop and provide information for manager's use
Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative and legal documents
Work Hours
Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property).
Work Location
Onsite at our properties. Team members work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous.
Service Manager Trainee
Richmond, VA
A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.
Duties & Responsibilities
Sales, Profit and Productivity
Customer Service
Merchandise Presentation and Facility Maintenance
Knowledge, Skills, and Abilities
Strong people management and leadership skills
Approachability
Customer Focus
Drive for Results
Integrity and Trust
Strong verbal and written communication skills
Presentation Skills
Sound business sense
Strong organization and time management skills
Practical math skills
Practical reading skills
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Extensive standing, walking, pushing and reaching.
Need full range of motion for reaching, bending and stooping.
Repetitive movement of hands, arms and legs.
Lifting of heavy equipment of up to 50 pounds.
May work outside and be exposed to weather.
Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Minimum Educational and /or Experience Level
Two years related experience in retail management, preferably automotive
Completion of two-year college or technical school program
Equivalent combination of education and experience with proven results
Certificates, Licenses, and/or Registrations
Current, valid drivers license issued in state of residence
Equipment Safety Certification
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Service Manager
Richmond, VA
Type: Direct Hire Salary: $50,000 - $85,000 per year + Bonus! Schedule: Monday – Friday, 1st Shift Lingo Staffing is partnering with a client in the commercial roofing industry to find a dedicated Service Manager. While experience in the roofing industry is not required, the ideal candidate would possess strong B2B sales expertise, team leadership, and exceptional customer service skills.
Benefits:
Competitive Compensation: Base salary with bonus opportunities.
Company Vehicle: Take your career on the road with a provided vehicle.
Comprehensive Benefits: Enjoy medical, dental, and vision coverage.
Retirement Security: Company-paid retirement plan.
Paid Time Off: Recharge with a generous PTO package.
Qualifications
Associate's degree or higher (business focus is a plus but not required).
Proven experience in B2B sales and cold calling.
Management experience, including team leadership and performance oversight.
Exceptional customer service skills.
Key Responsibilities
Sales Leadership: Drive B2B sales efforts, including cold calling and client relationship management.
Team Management: Lead and motivate a team of 8-10 professionals, ensuring high performance and collaboration.
Customer Service: Maintain strong client relationships through proactive communication and service excellence.
#INDSTO
Ford GMC Service Manager
Bedford, VA
Berglund Ford GMC is looking for a talented, energetic, and self-motivated individual to join our winning team as an Automotive Service Manager. If you are great with customers, driven, and have a passion for the automotive industry, then this is the place for you. Berglund Automotive Group is a family-owned auto group of new and used car dealerships serving Roanoke, Salem, Lynchburg, and Bedford.
If you are you looking to grow your career and run a service department with huge upside potential, then look no further.
What We Offer
• Relocation assistance available for qualified candidates
• Uniforms provided
• Company pays for all training including I-Car and Manufacture requirements
• Discounts on products and services
• Work environment OSHA certified to current Air Quality Standards
• Highly productive shop
• Career advancement opportunities, promote from within
• Inspection certification reimbursement and training expenses paid to further your career
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment
• Excellent growth potential with growing organization
• Life, Disability, & Health Insurance
• 401 K
• Paid Vacation
Responsibilities
• Assist customers in servicing, repairing and explaining each service need.
• Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
• Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
• Keeps abreast of new products, features, accessories and attend product training as required.
• Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
• Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
• Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
• Past experience as a Service Manager is required.
• ASE Certification
• Strong focus on providing excellent customer service.
• Passion to train and develop a team
• A high school diploma is required.
• Clean and valid Driver's License
• Ford and/or GMC Experience
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Assistant Service Center Manager
Virginia
Geared for the Driven
Interested in a rewarding career with great pay, outstanding benefits, and the opportunity to grow? Valvoline Instant Oil Change (VIOC) is hiring Assistant Managers in training. Our award-winning promotional program was designed to get you from hourly employee to management in no time. You'll enjoy a wealth of benefits and support to help you reach each new milestone and have some fun in between. That's putting your career into your own hands!
What you'll do
As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also enjoy playing a role in your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
-Deliver a positive first impression to each guest with a warm and friendly greeting
-Build trust and win repeat, loyal customers
-Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
-Responsible for inventory, labor management and financial performance of the service center.
-Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
-Mentor, lead and train the team to optimize their development
-Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
-Provide superior customer service leadership
How you'll succeed
-You are friendly and willing to work as part of customer-focused team
-Have effective interpersonal, oral communication skills
-Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
-Knowledge of cash handling, facility and safety control policies and practices
-Ability to occasionally lift up to 50 pounds
-Be able to stand for extended periods of time and climb stairs
-Have full mobility and are able to twist, stoop and bend
-High school diploma or equivalent
-Six months of supervisory experience or related experience/training preferred
Why choose a career with VIOC?
For over 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate 8 locations in Virginia and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing, and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!
Benefits include:
-Competitive pay with monthly, quarterly, and yearly bonus potential
-We promote from within- a commitment we are passionate about
-No late evenings
-Tuition reimbursement
-Paid Life Insurance
-Health Insurance (Dental, Vision, Medical) -Paid vacation and holidays -Matching 401(k) -Paid on-the-job training -Safety shoes offered through the company
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dining Services Manager
Chesapeake, VA
Job Title: Dining Services Manager Foodservice operations
Tidewater, Virginia
$82,000 base salary
Top tier benefits
Health, dental, and vision.
401K
Vacation
PTO
We are seeking a dynamic Dining Services Manager who will play a pivotal role in shaping the strategic direction and operational success of our dining services. This position requires a professional adept at balancing strategic planning, financial oversight, and community engagement to deliver exceptional dining experiences.
Key Responsibilities:
Collaborate in the development and evaluation of long-term strategic plans, offering critical insights to enhance the dining services' trajectory and effectiveness.
Assess, refine, and contribute to policies and governance frameworks, ensuring adherence to standards and regulations.
Oversee the financial management of the dining facility, including budget approvals and financial performance assessments, to sustain financial health aligned with objectives.
Participate actively in board meetings, providing informed perspectives and contributing to discussions that drive successful operational and strategic decisions.
Advocate for dining services within the community, building strong relationships and promoting the programs value and contributions.
Qualifications:
Bachelor's degree in Business, Hospitality Management, Public Administration, or a related field.
Proven experience in board leadership or governance roles is highly advantageous.
Strong strategic thinking capabilities, with a proven track record in shaping organizational vision and leadership.
Proficiency in financial management, including interpreting financial statements, budgeting, and implementing financial controls.
Exceptional communication and interpersonal skills for effective collaboration and stakeholder engagement.
A strong commitment to ethical conduct, integrity, and alignment with the organization's mission and values.
To learn more about the role please send a highly professional resume to ****************************
Presented by Tom Bull with Gecko Hospitality
Applications are treated with confidentiality.
Service Manager
Richmond, VA
Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
POSITION OVERVIEW
Our Service Managers lead, coach, and motivate the team of Service and Tire Technicians for their store, ensuring the highest quality of service delivery and outstanding customer service!
A CLOSER LOOK UNDER THE HOOD
Service Managers are pivotal to successful day-to-day operations and leadership of each of our locations. Below are the primary responsibilities to help you get a feel for a "day in the life."
* Leads the Service Technician and Tire Technician team, including evaluating performance, providing training, and assisting with hiring, discipline, and termination.
* Monitors and manages the workflow in service bays and keep sales staff informed on wait times.
* Facilitates clear and consistent communication between the shop and customers.
* Ensures every vehicle has been inspected for needed services, appropriate recommendations are given, and customers are satisfied with the services performed.
* Promotes a safe work environment and ensures all safety policies are followed.
* Meets or exceeds Tire Discounters performance standards for quality and speed of service.
* Drives customer satisfaction and continually reinforces that the customer is our highest priority!
* Promotes company culture of cooperation and collaboration among all team members.
* Partners with sales staff as needed to assist customers and help with other tasks.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Service Manager.
Service Manager->General Manager->Regional Manager
COMPENSATION PLAN
Pay: $50,000 - $80,000+ Effective Rate
Our Service Managers have earning potential of $80,000+ annually with base hourly rate, overtime, monthly SPIFFs and monthly bonus opportunities factored in.
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
* Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
* Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
* Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
* Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
* Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
* Previous mechanic experience or experience working in automotive service and repair. (ASE Certifications are preferred but not required)
* Prior management/supervisory experience -- effective at coaching, motivating and leading teams.
* Excellent communication and customer service skills.
* Great organization and multi-tasking capabilities.
* Strong work ethic, drive and goal orientation.
* Must have and maintain a valid driver's license
* Availability to work Saturdays.
* Authorized to work in the USA and at least 18 years of age.
* We are focused on safety, but Service Managers should be comfortable with occasional exposure to mechanical hazards and outside weather conditions.
Water/Wastewater Services Manager
Richmond, VA
Wendel is a 300+ person nationally recognized and innovative Architecture, Engineering, Energy Efficiency, and Construction Management firm. We collaborate with private and public entities to holistically approach facility and infrastructure projects in the built environment. Our clients benefit from our full-service integrative capability that allows us to tackle technically complex projects with our own in-house experts. With multiple regional offices, Wendel presents the opportunity to work on an exciting variety of projects in a collaborative team-oriented culture. If you are looking to make a real impact, to challenge the status quo, and develop and implement solutions with real results, then Wendel is the place for you!
We are seeking an Engineering Manager in our water/wastewater services team, responsible to lead four main efforts in our northern Virginia region: 1) Managerial leadership, 2) Technical leadership, 3) Quality assurance, and 4) Business development.
Projects will focus on municipal engineering services. Position goals will include project leadership/management, proposal development, basis-of-design, project and team oversight, quality reviews, team mentoring, recruiting, hiring, and expanding Wendel's presence in NVA.
This role includes leading projects, mentoring teams, career path growth and longevity, potential for firm ownership, and more. Wendel is seeking a professional leadership skillset to help us continue building our national presence, expanding our engineering capabilities and bench-strength, and growing our project portfolio.
Our culture offers a collaborative work environment. You will be supported and mentored by industry leading professionals whose goal will be to help you grow in your career.
Responsibilities:
Expert in all facets of municipal engineering services including water treatment, wastewater treatment, and linear distribution.
Verse in applicable codes and standards.
Review, analyze, assess, make recommendations, etc. for systems.
Coordination with leaders and managers on company initiatives and project commitments.
Business development leadership, including expansion of our Virginia portfolio.
Recruiting and supporting growth of an engineering team in northern Virginia.
Preliminary assessments and high-level project strategy.
Field investigation and condition assessment of existing systems.
Proposal preparation including statements of qualifications.
Development of basis of design scopes of work, schematics, etc.
Presentation and report writing.
Make decisions based on independent evaluation(s) that are in the best interests of clients, projects, and teams.
Meeting with clients to lead and support projects throughout design and construction.
Review work performed by others; correct, teach, and mentor to build technical skillsets.
Work directly with and lead teams, in a collaborative manner, focused on group success.
Skills/Requirements:
Bachelor's degree in Civil or Environmental Engineering.
PE license is required.
Expertise in multiple technical areas of civil and municipal engineering.
Capable and responsible for QA/QC on assigned tasks and projects.
Ability to lead development of construction documents, and support bidding and construction activities during implementation.
Excellent communication skills, written, oral and presentation.
Ability to collaborate with internal staff and clients.
Experience with Microsoft Office software.
Experience with AutoCAD/Revit software is a plus.
Experience with building modeling is a plus.
Team player.
What we offer:
Employee-focused company culture and work environment.
Work-life balance including:
Hybrid work policy
Flexible work
Great benefits including:
Medical, dental, and vision
401k match
PTO
Life insurance
HSA and FSA options.
Career advancement opportunities with Career and Professional Development.
Tuition reimbursement.
Parking reimbursement.
Wellness programs and health stipend.
Year end bonus potential.
A real path to company ownership.
Salary Range: $125,000 - $190,000
Wendel is committed to providing fair, competitive, and market-informed compensation. Salary offered will be determined based the successful candidates' relevant education, experience, knowledge, skills, and abilities. The salary offered will also take into consideration regional adjustment factors.
Hear from Our Team: We asked our employees to share what they love most about working at Wendel, and the overwhelming response was everyone loves working in an environment where the team has each other's backs. They also liked our flexible, hybrid work policy. With nationwide project and office locations, Wendel presents the opportunity to work on an exciting variety of projects with a diverse group of clients. They said they like our respect-based and team-oriented culture, and our transparent communication philosophy.
Helping our employees reach their professional goals is important to us, and we take pride in providing a variety of professional development opportunities. We utilize an annual career development process, for every employee that ensures career mobility, growth, and company ownership potential. If you are looking to make a real impact, challenge the status quo, and achieve high-performing results, Wendel is the place for you!
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Wendel is an Affirmative Action, Equal Opportunity Employer and provides a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, protected veteran status or disability status. We are a VEVRAA federal contractor and request priority referrals of protected veterans.
Service Manager (188979)
Virginia
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications
Valid driver's license
High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
Management experience
Experience in industrial sales or customer service
Availability to start within two weeks after offer made/accepted
Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday .
To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?
Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
The Pohanka Automotive Group is a reputable automotive dealership group committed to delivering exceptional service and customer satisfaction. We take pride in our team of skilled professionals who work together to provide outstanding automotive service experience. As our business continues to grow, we are seeking a highly motivated and customer-oriented individual to join our team as a Service Manager.
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the service team to ensure efficient and high-quality service delivery. Your primary responsibility will be to provide exceptional leadership, outstanding customer service, assist in managing workflow, and maintain a smooth service process.
Responsibilities:
Ensure customers have a positive dealership experience.
Ensure exceptional customer service throughout the service process, managing department expectations and satisfaction.
Collaborate with the service team to resolve any customer complaints or issues promptly and effectively.
Organize and coordinate the daily workflow of the service department.
Assist in managing and resolving scheduling conflicts or other operational challenges.
Develop and oversee the overall service process, ensuring compliance with company policies and standards.
Manage and hire technicians and service advisors.
Collaborate with technicians, advisors, and other service staff to maintain a smooth and efficient service workflow.
Maintain accurate records of service orders, invoices, and customer information in the database.
Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of tasks.
Foster a positive and collaborative team environment, promoting effective communication and teamwork.
Adhere to all safety protocols and ensure a clean and organized work environment.
Adhere to all manufacturer guidelines as it pertains to warranty procedures and repairs.
Qualifications and Requirements:
High school diploma or equivalent; relevant certification or associate degree is a plus.
Previous experience in an automotive service manager or director's role.
Strong customer service skills with the ability to handle customer inquiries and complaints professionally.
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Solid understanding of automotive service processes, including service scheduling and workflow management.
Proficient computer skills with experience in using service management software and databases.
Strong communication and interpersonal skills to effectively collaborate with team members and customers.
Ability to thrive in a fast-paced and dynamic work environment.
Attention to detail and commitment to maintaining high service quality standards.
Why Work Here:
Competitive compensation
Schedule flexibility
A culture that values collaboration and innovation
A Supportive and inclusive work environment
Employee Recognition Programs
Opportunities for Advancement
Team Environment
Company Sponsored Events
Team Bonding Events
Performance Bonus
Professional Development
Military Friendly Employer
Benefits and Perks: We strive to offer amenities, events, and community outreach opportunities that support the local communities we serve as well as the growth of our teams. Some of the benefits you can expect when you join include:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Company Paid life insurance, short-term and long-term disability.
FSA (Flexible Spending Account)
Paid Time Off
401K with Match
About the Dealership
The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 21 dealerships throughout Northern Virginia, Maryland, and Washington DC. and Texas. Established in 1919, the Pohanka Automotive Group was founded based on a set of firm beliefs - making it easy for the customer and the team member, delivering excellent customer service and establishing long-term relationships. Throughout the decades, Our Pohanka Community Outreach partners with over 1,200 local organizations, contributing more than 2 million dollars annually. Are you ready to join our Team?
The Pohanka Automotive Group has won many awards including the Time Magazine National Quality Dealer Award, the Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service, and commitment to the industry, the community and the nation, and the Distinguished Service Citation from the Automotive Hall of Fame. Pohanka is the only dealership group to have received all three of these awards. We're interested in helping your career and adding to your resume because we know that better employees lead to happier customers! Add to your experience, develop your skill set and realize your potential with our team.