Q: How much do customer managers make?

Customer managers make around $65,000 a year. However, the average salary range is from $60,000 to $100,000 annually. The average hourly rate for a customer manager is around $35 to $50 an hour.

Question 1

How long does it take to become a Customer Service Manager?

Accepted Answer

It takes 3 years of professional experience to become a customer service manager. That is the time it takes to learn specific customer service manager skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 6 to 8 years years to become a customer service manager.

Question 2

Do you need a degree to be a service manager?

Accepted Answer

No, you do not need a degree to be a customer service manager. The minimum educational requirement for this position is a high school diploma or GED.

However, many companies highly prefer to hire employees with an associate's or bachelor's degree. Employers often look for candidates with a degree in business administration or management.

Question 3

How much do client success managers make?

Accepted Answer

Client success managers make an average of $73,000 annually, or $35 hourly. The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations. The result is a range in reported salary that largely depends on company size and role responsibility.

Question 4

How much do customer managers make?

Accepted Answer

Customer managers make around $65,000 a year. However, the average salary range is from $60,000 to $100,000 annually. The average hourly rate for a customer manager is around $35 to $50 an hour.

Question 5

What education is needed to be a customer service manager?

Accepted Answer

While a degree is not needed to be a customer service manager, most companies look to hire people with at least an associate's degree. More commonly, companies look for individuals who hold a bachelor's degree in business administration or management.

Question 6

What qualifications do I need to be a service manager?

Accepted Answer

The typical qualification to be a service manager is a degree in business administration or management. A person should also possess at least five years of experience working in customer service, though many jobs look for ten years of experience.

Question 7

What skills are needed to be a customer service manager?

Accepted Answer

Customer Service Managers need a combination of leadership, communication, and problem-solving skills to be successful in their role. The skills are essential for the functioning of the role and ensuring that the entire department is running effectively.

Question 8

What is a good starting salary for a Customer Service Manager?

Accepted Answer

A good starting salary for a customer service manager is $28,000 in the United States. That puts you in the 10th percentile of annual income for a customer service manager in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service managers is $51,787, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service manager can vary by state.

Question 9

How much do customer service managers earn?

Accepted Answer

The median salary for customer service managers is around $65,000 a year. The average salary range, however, is from $60,000 to $100,000 annually.

As always, the amount of money a person makes in a role depends largely on their educational background, level of experience, company, and location. Entry-level customer service managers generally only make around $50,000 annually, while experienced customer service managers can make over $100,000 a year.

Question 10

How much does a customer service manager make an hour?

Accepted Answer

The average hourly rate for a customer service manager is around $35 to $50 an hour. The median salary is about $65,000 a year for customer service managers with a few years of experience in the role.

Question 11

Can a customer service manager make 100k?

Accepted Answer

Yes, you can make $100,000 per year as a customer service manager. The chances of earning over $100k for a customer service manager are actually pretty good because the highest-paid customer service manager positions typically pay at least $94,000 per year. The average annual salary is $51,787 for customer service manager jobs. For example, customer service managers in District of Columbia whose salaries are in the 90th percentile earn an average salary of $180,000.

Question 12

How much does a customer service supervisor earn?

Accepted Answer

A customer service supervisor earns an average of about $62,000 a year. However, in the U.S., customer service supervisors can earn anywhere from about $26,000 to about $100,000 a year.

Customer service supervisors in the U.S. earn the most in San Francisco, where the average salary is about $73,000 a year, or 16% more than the national average.

Question 13

What percentage of Customer Service Managers are female?

Accepted Answer

63.1% of customer service managers are female in the United States. This is 2.0 percentage points higher than last year. Additionally, the percentage of female customer service managers has increased by 4.3 percentage points since 2010. That means there are a total of 133,513 female customer service managers in the U.S. and 78,078 male customer service managers in the United States. Note that Zippia's estimate accounts only for the 211,591 people with the specific job title of customer service manager and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Question 14

What are some customer service skills to put on a resume?

Accepted Answer

Some customer service skills to put on a resume include technical expertise and interpersonal skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.

Question 15

What are the skills required for a customer service manager?

Accepted Answer

The skills required for a customer service manager are a mixture of hard and soft skills needed to help meet and exceed customer needs. These skills include team building, leadership, customer engagement, strategic thinking, data-driven, customer advocacy, and emotional intelligence.

Question 16

What does a customer service manager do?

Accepted Answer

A customer service manager supervises the daily operations of the customer service department. A customer service manager ensures that the company's customer base is satisfied and loyal.

Frequently asked questions about customer service managers

Questions about becoming a customer service manager