Customer service manager full time jobs

*Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing. Functions within the standards, policies, procedures and guidelines of the Organization. • Works collaboratively with physicians in developing programs and patient care services. • Coordinates and integrates interdepartmental and intradepartmental services. • Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas. • Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services. • Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures. • Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose: The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director. Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services. *What we are looking for:* * Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred. * Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required. * Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required. * Effective Communication Skills * Possesses excellent business acumen, project management, and problem-solving skills. * Possesses ability to coach and mentor associates. * Ensures the professional / technical expertise of associates *What you will do:* * Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards * Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established. * Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets. * Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field. * Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate. * Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives. * Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

$10,000 Sign On Bonus for Full-Time! Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. Benefits: Comprehensive health insurance - medical, dental and vision. 401K with matching funds. DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays. Flexible scheduling. Tuition reimbursement and student loan forgiveness. Zero cost uniforms. Responsibilities: Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications: Current RN state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. Ciena Healthcare: We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. IND123

About the Role We are looking for a highly skilled and experienced operational leader to play a critical role in the refinement, design and integration of Customer Service strategies and programs. Reporting to the Senior Vice President of Sales and Service, this person will direct and oversee the customer service operation at Matic. Responsibilities Create and communicate an overall vision for service and retention within the Agency, setting goals and recommending improvement plans based on trends Evaluate, refine and develop processes and procedures to drive maximum performance of the Customer Service and Retention teams Manage medium to large projects and initiatives that drive efficiency and effectiveness Work directly with our Agency Operations, Workforce Management, and Sales teams to effectively implement cross-functional programs Develop service level standards focused on issue resolution and response times Implement systems that capture and report on service metrics including customer feedback Be involved with potential E&O customer escalations Provide feedback to Training, QA and Sales Requirements Bachelor's degree in a business or finance related field is preferred A minimum of five years of related experience required, with prior management experience in insurance sales, service or underwriting with increasing levels of responsibility preferred Proven track record of leading highly effective teams and driving results Strong analytical skills, service and contact center technology acumen, and ability to synthesize large amounts of data to determine and direct meaningful change in the business Ability to work well under pressure, to prioritize and deliver business results Excellent interpersonal skills; strong verbal & written communicator w/an ability to be effective in a business-to-business setting and to all levels of executive leadership Must be able to travel up to 15% of the time How Matic Stands Out Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options Unlimited Paid Time Off Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution 401(k) Retirement Plan Continuing education, licensing and professional development paid for by Matic A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. Job Overview: As a Customer Success Manager, you'll be responsible for the day-to-day site level administration of the risk compliance program including monitoring daily compliance, property level training, onboarding of new properties and general oversight of an assigned portfolio of properties. You'll be a valuable member of a growing team of entrepreneurial minded professionals focused on disrupting the multifamily risk compliance industry and will have the opportunity to assist in the development of the company's operational platform. What You'll Do: * Serve as the primary point of contact to property level staff members to assist in training, customer service and technical account questions and issues. * Monitor daily compliance of assigned portfolio and communicate directly with property level teams to ensure processes, procedures and best practices are being executed to maintain anticipated compliance levels. * Help train staff on sales practices to reach the company's targeted goals for the property damage waiver product. * Track daily key account metrics for your portfolio and assist in forecasting for financial performance and budgetary purposes. * Assist in onboarding and integrating new customers and their respective properties to the Foxen platform in a logical and timely manner. * Clearly communicate the progress of monthly, quarterly and annual initiatives to internal and external stakeholders. * Participate in strategic planning and development of the firm's operational platform. What You Bring: * Strong communication and interpersonal skills (friendly, personable, positive personality). * Excellent organizational and time management skills, and the ability to prioritize and multi-task. * Positive attitude with a willingness to quickly learn and adapt to new systems. * Previous customer service experience strongly preferred. * Previous experience as a Customer Success Manager or in Property Management preferred. What We Offer: As a Customer Success Manager, you'll receive a competitive base salary, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time position, reporting to the Customer Success Lead. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking an experienced and strategic Client Success Vendor Manager to lead our vendor management function and oversee a team of Vendor Leads responsible for the day-to-day management of vendor relationships. This role ensures that all vendor partnerships deliver maximum value, meet performance expectations, and align with organizational goals. The ideal candidate is a collaborative and results-driven leader with strong experience in vendor governance, contract management, and operational excellence. This role will play a key part in shaping our vendor strategy, driving continuous improvement, and ensuring our vendor ecosystem supports the company's growth and service excellence objectives. Key ResponsibilitiesLeadership & Oversight Lead, mentor, and develop a team of Vendor Leads responsible for managing vendor relationships, performance, and compliance. Set clear performance objectives, KPIs, and accountability frameworks for the vendor management team. Foster a culture of collaboration, continuous improvement, and professional development. Vendor Strategy & Governance Develop and execute the organization's vendor management strategy, ensuring alignment with corporate objectives and budgetary goals. Oversee governance frameworks to ensure consistent evaluation, selection, and onboarding of vendors. Partner with executive leadership and key stakeholders to identify strategic vendor opportunities and cost optimization initiatives. Contract & Relationship Management Oversee complex contract negotiations and renewals, ensuring favorable terms, risk mitigation, and compliance with organizational policies. Serve as an escalation point for high-impact vendor issues, disputes, and performance challenges. Build and maintain strong executive-level relationships with key vendor partners to drive collaboration and innovation. Performance & Risk Management Oversee performance scorecards and metrics across all vendors, ensuring accountability to service-level agreements (SLAs) and key performance indicators (KPIs). Identify systemic risks within the vendor ecosystem and develop mitigation or contingency strategies. Ensure all vendor engagements adhere to legal, financial, and regulatory requirements. Cross-Functional Collaboration Collaborate with internal training, leadership, procurement, finance, and operations teams to ensure vendor support aligns with business priorities. Communicate vendor performance insights and recommendations to senior leadership. Champion process improvements and digital solutions that enhance vendor visibility, reporting, and performance management. Qualifications Education: Bachelor's degree in Business Administration, Supply Chain, or a related field (MBA preferred). 7+ years of experience in vendor management, procurement, or supplier governance, with at least 2-3 years in a leadership or management role. Proven track record in leading teams, negotiating large-scale contracts, and managing multi-million-dollar vendor portfolios. Strong analytical, strategic planning, and communication skills. Proficiency in vendor management systems, procurement tools, and performance dashboards. Work Environment Location: Hybrid (Columbus, OH) Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. Job Overview: As a Customer Success Manager, you'll be responsible for the day-to-day site level administration of the risk compliance program including monitoring daily compliance, property level training, onboarding of new properties and general oversight of an assigned portfolio of properties. You'll be a valuable member of a growing team of entrepreneurial minded professionals focused on disrupting the multifamily risk compliance industry and will have the opportunity to assist in the development of the company's operational platform.What You'll Do: Serve as the primary point of contact to property level staff members to assist in training, customer service and technical account questions and issues. Monitor daily compliance of assigned portfolio and communicate directly with property level teams to ensure processes, procedures and best practices are being executed to maintain anticipated compliance levels. Help train staff on sales practices to reach the company's targeted goals for the property damage waiver product. Track daily key account metrics for your portfolio and assist in forecasting for financial performance and budgetary purposes. Assist in onboarding and integrating new customers and their respective properties to the Foxen platform in a logical and timely manner. Clearly communicate the progress of monthly, quarterly and annual initiatives to internal and external stakeholders. Participate in strategic planning and development of the firm's operational platform. What You Bring: Strong communication and interpersonal skills (friendly, personable, positive personality). Excellent organizational and time management skills, and the ability to prioritize and multi-task. Positive attitude with a willingness to quickly learn and adapt to new systems. Previous customer service experience strongly preferred. Previous experience as a Customer Success Manager or in Property Management preferred. What We Offer: As a Customer Success Manager, you'll receive a competitive base salary, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time position, reporting to the Customer Success Lead.

Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking an experienced and strategic Client Success Vendor Manager to lead our vendor management function and oversee a team of Vendor Leads responsible for the day-to-day management of vendor relationships. This role ensures that all vendor partnerships deliver maximum value, meet performance expectations, and align with organizational goals. The ideal candidate is a collaborative and results-driven leader with strong experience in vendor governance, contract management, and operational excellence. This role will play a key part in shaping our vendor strategy, driving continuous improvement, and ensuring our vendor ecosystem supports the company's growth and service excellence objectives. Key ResponsibilitiesLeadership & Oversight Lead, mentor, and develop a team of Vendor Leads responsible for managing vendor relationships, performance, and compliance. Set clear performance objectives, KPIs, and accountability frameworks for the vendor management team. Foster a culture of collaboration, continuous improvement, and professional development. Vendor Strategy & Governance Develop and execute the organization's vendor management strategy, ensuring alignment with corporate objectives and budgetary goals. Oversee governance frameworks to ensure consistent evaluation, selection, and onboarding of vendors. Partner with executive leadership and key stakeholders to identify strategic vendor opportunities and cost optimization initiatives. Contract & Relationship Management Oversee complex contract negotiations and renewals, ensuring favorable terms, risk mitigation, and compliance with organizational policies. Serve as an escalation point for high-impact vendor issues, disputes, and performance challenges. Build and maintain strong executive-level relationships with key vendor partners to drive collaboration and innovation. Performance & Risk Management Oversee performance scorecards and metrics across all vendors, ensuring accountability to service-level agreements (SLAs) and key performance indicators (KPIs). Identify systemic risks within the vendor ecosystem and develop mitigation or contingency strategies. Ensure all vendor engagements adhere to legal, financial, and regulatory requirements. Cross-Functional Collaboration Collaborate with internal training, leadership, procurement, finance, and operations teams to ensure vendor support aligns with business priorities. Communicate vendor performance insights and recommendations to senior leadership. Champion process improvements and digital solutions that enhance vendor visibility, reporting, and performance management. Qualifications Education: Bachelor's degree in Business Administration, Supply Chain, or a related field (MBA preferred). 7+ years of experience in vendor management, procurement, or supplier governance, with at least 2-3 years in a leadership or management role. Proven track record in leading teams, negotiating large-scale contracts, and managing multi-million-dollar vendor portfolios. Strong analytical, strategic planning, and communication skills. Proficiency in vendor management systems, procurement tools, and performance dashboards. Work Environment Location: Hybrid (Columbus, OH) Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients in the Mid-Atlantic United States. How will you make an impact in this role? **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Experience with the following industries preferred: Food & Beverage, Retail, Business & Professional Services, Financial Services, Information Technology, Media & Entertainment. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021826

Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.

Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: * Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. * Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. * Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. * Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: * High school diploma and prior experience as a Field Service Technician * Prior experience as a Dispatcher and/or Supervisor preferred * Strong technical/repair knowledge * Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience * Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Columbus Job Segment: Branch Manager, Maintenance, Service Manager, Warehouse, Field Service, Management, Manufacturing, Customer Service

Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Services Manager to join our firm. The Practice Services Manager will support the business performance and daily operational needs of the firm's Practice Groups, playing a key role in advancing Practice Group and the firm-wide strategic goals. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices. The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment. Key Responsibilities: Review and analyze monthly financial reports on attorney productivity, time entry, workflow, and other firm metrics to monitor key performance indicators. Highlight trends and key insights from the analysis and help identify opportunities for improving performance against goals. Promote appropriate and effective delegation of work based on expertise and experience. Collaborate with colleagues in Finance, Pricing, Legal Project Management, Data & Innovation and other departments to address ongoing and ad hoc information, reporting and technology needs. Support the planning and execution of Practice Group meetings and retreats by coordinating with appropriate administrative departments, preparing and communicating agendas and materials, and developing and executing action items. Facilitate communication and collaboration within and across Practice Groups to enhance teamwork and cross-functional cooperation. Proactively identify opportunities for process and practice improvements. Partner with Practice Group members to develop and implement best practices and promote knowledge sharing across Practice Groups. Support and manage Practice Group initiatives by engaging administrative departments to ensure Practice Group Leaders and Practice Groups receive support in all service areas. Partner with the Director(s) of Practice Services and Practice Group Leaders to develop specific financial goals, objectives, targets, and measures for each Practice Group and for the Department as a whole. Assist with the annual revenue budget preparation and the management of other planning processes. Participate in the formulation of Practice Group expense budgets. Develop and manage specific Practice Group budgets. Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates. Monitor and analyze Practice Group performance, including financial review, provide recommendations for corrective action when necessary, and assist with follow-up. Understand and apply Practice Group, attorney, and client profitability models. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability. Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement. Participate in and assist with follow-up activities to performance evaluations for associates and partners. Assist with the integration of attorneys into Practice Groups, with emphasis on new associates. Coordinate with Practice Group members and other firm personnel to ensure a smooth transition of client work and the proper handling of administrative tasks related to attorney retirements or departures. Assist in the development, execution, and monitoring of Practice Group and Department business plans. Support Practice Group Leaders to drive strategic and profitable growth and provide targeted support in the execution and management of day-to-day initiatives and activities toward that goal. Participate actively in Department/Practice Group/Partner meetings, retreats and special events. Assist in the development, execution, and tracking of strategic initiatives, goals and long-term plans for the Practice Group(s) and Department(s). Job Requirements: Bachelor's degree required. J.D. or MBA highly desirable. Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting. Experience in a professional services firm required; law firm experience is highly desirable. Experience as a practicing attorney is helpful but not required. Demonstrated career progression involving increasingly complex leadership or management assignments and responsibilities. Demonstrated diplomacy and professional presence to build relationships and gain the confidence of internal stakeholders as a trusted advisor. Strong client service and team mindset. Strong client service orientation and collaborative mindset; able to work effectively with multiple stakeholders to achieve buy-in and results. Commitment to handle confidential and sensitive information with the appropriate discretion. Strong interpersonal and management coaching skills. Strong planning and organization skills. Excellent written and verbal communication skills. Ability to manage multiple projects and competing priorities at once, problem solve, and work well under tight time constraints. Strong business and financial acumen; sound judgment and analytical thinking with strong attention to detail. Motivated self-starter. Proactive approach and the ability to work “hands-on”, as required. Ability to work effectively with individuals at all levels, including in challenging situations. Cultural awareness to individuals from a broad range of backgrounds, including race, ethnicity, religion, gender, sexual orientation, gender identity and disability. Ability to understand unconscious bias and its effect on recruiting, hiring, performance and advancement. Ability to quickly shift priorities in a fast-paced and growing environment. Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.

Evening Zone Manager - Retail (11am-8pm) EMPLOYMENT CLASSIFICATION: Full Time Jennifer Thompson DEPARTMENT: Retail  SUMMARY: Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts. DUTIES AND RESPONSIBILITIES: Service: Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures Operations: Facilitate opening and closing of stores Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions Ensure store merchandising standards are consistently executed per the company guidelines Coordinate, monitor and align team resources to maximize sales and service potential Resolve basic IT /register issues and escalate as necessary Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately Prepare for and participate in inventories; verify high risk counts Financial/Business: Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events Communicate daily with the team; look for additional ways to drive business through product, processes, or people People/Leadership: Serve as the Manager on Duty providing leadership during assigned shifts Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Monitor and address performance issues in a timely manner through a partnership with AGM or GM Contribute feedback on Associate reviews and provide input on Associate counseling Other duties as assigned

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job DescriptionDescription: Soleo Health is seeking a Nursing Operations Manager, Provider Services in Dublin, OH. Join us in Simplifying Complex care! Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Nursing Operations Manager, Provider Services is responsible for overseeing the operational and clinical nursing services within managed and affiliated provider locations. This role combines clinical expertise with strategic operational management to ensure high-quality patient care, operational efficiency, regulatory compliance, and team collaboration. Responsibilities include: Manages direct and indirect skilled nursing care to patients. Such provisions of care include but are not limited to: Patient assessment, clinical and environmental Patient and caregiver teaching Skilled nursing care Implementation of physician orders Monitoring patient response Response to emergency patient needs Psychosocial support Collaborate with the Senior Nurse Manager to plan, organize, and execute clinical and operational activities that align with organizational goals and strategic initiatives. Responsible for direct training and onboarding of clinical staff as directed by the Senior Nurse Manager. Assures that departmental staff complete orientation, maintain clinical competence, participate in continuing education, receive counseling, and are evaluated in a timely manner. Assist with interviewing and hiring of nursing staff as requested by the Senior Nurse Manager. Assist with designing and revising instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, and auditing tools. Assess client needs on an on-going basis and work with the Senior Nurse Manager to ensure the client needs are handled efficiently. Respond to inquiries and assistance requests from the Virtis team members. Work with the procurement, billing and clinical teams as needed to assist with inventory reconciliations. Coordination of patient care including denial support during the Intake process. Manage clinical nursing staff as directed by the Senior Nurse Manager. Foster a team attitude between clients and Virtis Health departments. Embrace all company strategic objectives, policies, and procedures, AIC standards, accreditation standards and other appropriate state and federal regulations. Adhere to Standards of Conduct as defined in company handbooks, guides and manuals. Reports to the Senior Nurse Manager any known or suspected violations of policies and procedures, regulations or standards of conduct. Assist with EHR training and clinical template development. Frequent travel to client offices will be required for this role. Schedule: Full Time, Hybrid, Monday to Friday 8am - 5pm Travel is expected at least 50% IgNS certification preferred, but not required Requirements: Graduate of an accredited school of nursing; Bachelor's in Nursing (BSN) preferred Current RN licensure in good standing as required by the state(s) of practice (will require multiple individual state licenses) Minimum of 5 years in nursing practice within relevant fields such as home infusion, specialty infusion, or critical care, with a minimum of 2 years in an operations or management role. Strong knowledge of healthcare operations, EHR and IT interfaces. Excellent written and verbal communication, with proficiency in MS Office (Word, Excel, PowerPoint). Advanced certifications (e.g., CRNI, IgCN) are a plus. Ability to manage multiple complex projects in a fast-paced clinical environment. About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. 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