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Customer Service Manager Full Time jobs

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  • Customer Service-Self Storage Manager

    Public Storage 4.5company rating

    Richmond, VA

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! ] Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. ] Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) ] Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0286 ]
    $14 hourly 34d ago
  • Manager of Customer Success

    Mystudio

    Fairfax, VA

    MyStudio is a software-as-a-service suite of products that gives fitness, martial arts, and other membership-based business studio owners the freedom that comes from automating and simplifying how customers buy from them - making them more money at all hours of the day, saving them money, and granting them more time. About the Role We're looking for a Customer Success Manager - Onboarding to lead and elevate our Onboarding team. You'll play a pivotal role in driving client satisfaction, reducing churn, and developing a high-performing team. Responsibilities Team Leadership: Oversee and mentor the Customer Success team, managing performance, KPIs, and growth. Customer Escalations: Address and resolve client issues effectively. Process Optimization: Streamline workflows and identify automation opportunities. Cross-Department Collaboration: Partner with teams across the company to improve processes and enhance client outcomes. Strategic Impact: Drive key metrics like net revenue retention and upselling through strategic initiatives and risk management. Requirements 7+ years in account management and 3+ years in leadership roles. Strong communication, coaching, and change management skills. Proven ability to analyze data, resolve conflicts, and inspire teams. Experience with CRM tools (HubSpot preferred). A proactive, customer-focused mindset with a knack for problem-solving. Please note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities are subject to change. Why Work For MyStudio? The chance to get in on the “ground floor” of a tech company with startup energy The ability to make a difference from day one The power to make a positive difference in fitness, children's education, and other membership-based industries doing admirable work A competitive salary, bonus program, and benefits, commensurate with your experience Health insurance, 401K, paid time off, and sick leave for full-time team members Compensation Range: $85,000 - $90,000 base salary plus performance based bonus Work Environment In-office position based in Fairfax, VA, a suburb of Washington, DC. Interested? Please read this posting carefully, visit our website (***************** learn about us, and then apply. We are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check.
    $85k-90k yearly 2d ago
  • Treasury Management Client Service Sr. Manager

    Capital One Careers 4.7company rating

    Richmond, VA

    West Creek 7 (12077), United States of America, Richmond, VirginiaTreasury Management Client Service Sr. Manager As part of our Treasury Management Servicing team, we work with commercial clients, both proactively and reactively, to engage on all servicing needs. Our associates are on the frontline, delivering on our commitment to provide an exceptional client experience. At the Sr. Manager level, you will lead a call center in a dynamic, fast-paced environment. You will provide direction and coaching to your team to bring out the best in each individual as well as the team. You will be required to balance risk to Capital One while delivering an industry leading experience to clients. General Responsibilities: Leverage knowledge of treasury management products, process, project, risk and technology to help direct reports think and act differently when solving problems. People Leadership This role will have direct accountability for 3 managers and 20+ indirect reports across geographies / time zones Empower, develop, coach, and recognize team to reach personal, professional, and team goals Stay connected and aware of team performance as it relates to people leadership, inclusion and engagement Client Experience Balancing people / process / risk decisions with impact to the client experience will be a critical success factor. The ideal candidate consistently utilizes customer-back design thinking in decision-making and regularly evaluates/strengthens how we measure the client experience Ability to identify customer pain points and work with team and/or partners to find solutions Serves internal and external clients to resolve customer issues and escalations Ensures all service requests are processed per Service Level Agreements Process Management Understand and own the client experience with process updates and changes Analyze call center data and prepare reports for senior leadership Understand process performance through an overtime view of metrics and anomalies Learn and apply industry knowledge to improve our process Lead direct reports in creating a culture focused on daily and monthly performance Independently make connections to vision and create grounded recommendations Project Management Work backwards from a 6-12 month destination when serving as customers for strategic and improvement projects Proactively provide clear, succinct updates to problems and progress using facts and data Keep internal and external stakeholders (client, sales, service, operations, product) informed of status, risk and issues to delivery Risk Management When complaints, problems and/or issues arise, work with partners driving to root cause and identifying sustainable, repeatable solutions Supports audits and examinations in the Treasury Management Servicing area Responsible for the upkeep and maintenance of policy and procedures Working knowledge and tracking of top controls, risks and events/issues Desired Attributes and Skills: To be successful in the role, associates should exhibit the following: Exceptional people leaders who embrace diversity and inclusion and who can lead transformational change Passionate about both delivering a great client experience and complying with laws and regulations Forward leaning into technology, automation, and emerging financial products Fluid in adapting to and embracing change for themselves and with others Intellectually curious, inquisitive, and open minded Integrated thinkers and creative problem solvers with impeccable judgment Exceptional and confident communicators, negotiators, and influencers Tenacious in pursuing and achieving their goals and objectives Motivated to achieve results through teamwork and collaboration Proactive about their own development and learning with an optimistic, growth mindset Basic Qualifications: High School Diploma, GED or equivalent certification At least 5 years of experience in people management At least 5 years of experience in customer service, client services, business process management or project management At least 2 years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs) Preferred Qualifications: Bachelor's Degree or Military experience 6+ years of experience managing a call center 6+ years of experience in customer service, client services, business process or project management 4+ years of experience with Treasury Management 6+ years of experience in people management Lean, Agile, Six Sigma or Project Management (PMP) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. #CommOps Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $78k-105k yearly est. 2d ago
  • Service Supervisor/Manager

    Cox-Powell Corporation

    Williamsburg, VA

    About Us: Cox Powell Corporation is a highly regarded Mechanical Contractor serving Hampton Roads near the scenic Chesapeake Bay. We are currently seeking a Field Operations Supervisor to join our dynamic team. As the Field Operations Supervisor, you will play a pivotal role in overseeing HVAC projects and service operations. If you have hands-on experience with rooftop units, VRF systems, boilers, and cooling towers, and are passionate about delivering top-notch HVAC solutions, we want to hear from you. Field Operations Supervisor--We are looking for an employee that can handle multiple tasks within our HVAC Service Division. Knowledge of Roof top units 5 to 100 ton, VRF systems, boilers, gas heaters, cooling towers, chillers, pumps, storage tanks, light controls knowledge. Strong communication skills Knowledge of HVAC service work Meet tech on site to review scope of work to be performed for Service repairs Pick up material for PM or projects in their travels during the day if needed Perform Quality Control of Maintenance and service related work Perform service repairs in times of need. Assure that PM sites are kept clean and tidy Check labor spent on PM's of quoted hours Provide goals and expectations with techs on PM's Help trouble shoot service repairs when needed Aid in training of younger Tech's and apprentices Aid when needed completing jobs/projects Aid at times with controls Division Perform inspections of work that has been completed Q/C service and projects Meet inspectors on site as needed Assist Managers with job safety. Must have organizational skills, good drivers record, and can-do attitude. Conditions Must be a TEAM player and good leadership skills Able to climb on ladders and work from heights safely Ability to perform physical activities including standing, sitting, kneeling/squatting. Able to lift 75 lbs. as required Efficient and organized Able & willing to work extended hours and overtime if required. Hourly position overtime after 40 hours worked /week. Must pass a Criminal background check and substance abuse screening, Benefits: Company Sponsored comprehensive Health & Dental 100% company paid life insurance Vision, legal, Short Term Disability & various other group plan options Flexible Spending Option 401K participation with company match Paid Vacation & Holidays Company logo uniforms Annual Shoe Allowance Company Cell phone Company Truck with gas card Cox-Powell Corporation IS AN EQUAL OPPORTUNITY EMPLOYER Cox-Powell Corporation is proud to be an equal-opportunity employer. If you're ready to make an impact in the HVAC industry and be a part of our growing team, apply today!
    $41k-69k yearly est. 16d ago
  • General Manager

    Club Pilates 3.6company rating

    Arlington, VA

    Club Pilates is a franchise offering Pilates studio opportunities to make the method accessible to more people. Equipped with Pilates Reformers, EXO-Chairs, and Spring Boards, our studios provide a premium strength-training workout. As the largest network of group Pilates studios globally, we are committed to bringing the benefits of Pilates to individuals of all fitness levels. Role Description This is a full-time on-site role for a General Manager at Club Pilates in Arlington/Falls Church, VA. The General Manager will be responsible for overseeing daily operations, managing staff, ensuring quality service delivery, and driving business growth. Additionally, the General Manager will be tasked with marketing the studio, fostering community relationships, and maintaining studio equipment and facilities. Qualifications Previous experience in management, preferably in the fitness or wellness industry Strong leadership and communication skills Knowledge of Pilates or willingness to learn about the method Experience in sales, marketing, and customer service Ability to manage and motivate a team effectively Excellent organizational and time-management skills Relevant certification or degree in Business, Sports Management, or a related field
    $53k-105k yearly est. 2d ago
  • Manager Customer Service

    Graybar Electric Company 4.6company rating

    Sterling, VA

    Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. **In this role you will:** * Assist the Branch Manager in managing resources within the branch * Supervise and mentor customer service, administrative, warehouse, and transportation functions * Staff all service and administrative functions and monitor performance of related employees * Implement customer-facing service solutions and e-commerce solutions * Set branch schedules, establish procedures, and resolve service failures * Collaborate with Branch Manager in managing profitability, expenses, and assets **What you bring to the table:** * SAP and Microsoft Office experience * Supervisory and leadership skills; ability to motivate and support a team * Problem solving and conflict resolution skills * 5+ years experience required * 2 year degree preferred **Compensation details:** The expected starting rate of pay for this position is $95,000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics. **The Value of Graybar:** At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: * Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits. * **Life Insurance** coverage for you and options for your family. * Save on expenses with **Flexible Spending Accounts.** * Enjoy our **Disability Benefits** at no cost to you. * Share in our success with **Profit Sharing Plans.** * **401(k) Savings Plan** with company match to help secure your future. * **Paid Vacation & Sick Days** to spend time away from work or in case of an illness. * Rest and recharge during our **Paid Holidays** throughout the year. * Volunteer with **Community Time Off** to give back to the community. * **Predictable Work Schedules** to plan your life: no weekends or nights for most roles. * Celebrate your and others' achievements with our **Employee Recognition Program.** * Reach your career goals with our **Educational Reimbursement** and **Career Development Programs.** * And **More Perks** that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.****Apply now and find out what's next for you.**** Equal Opportunity Employer/Vet/Disabled
    $95k yearly 26d ago
  • Customer Service Registrar PRN

    HCA 4.5company rating

    Fredericksburg, VA

    Schedule: PRN (As Needed) | Must Be Available To Cover Varying Shifts Do you want to join an organization that invests in you as a Customer Service Registrar PRN? At Spotsylvania Regional Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. Benefits Spotsylvania Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Customer Service Registrar PRN like you to be a part of our team. Job Summary and Qualifications As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage. What you will do in this role: * Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels * Provide exemplary Customer Service * Ensure charts are completed and accurate * Verify all insurance and obtain pre-certification/authorization * Calculate and collect patient liability amounts * Ensure that all necessary signatures are obtained for treatments * Process patient charts according to paperwork flow needs and established productivity standards * Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information * Assign Insurance Plans (IPlans)accurately * Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system. * Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. * Understand/explain policies regarding services, pricing, insurance billing, and payment of account. What qualifications you will need: * 1 year of related experience preferred. * Demonstrates proficiency in Microsoft Office applications required Learn more about a day in the life of a Registrar ********************************** HpzS5dpbE Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Customer Service Registrar PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $64k-85k yearly est. 17d ago
  • Electrical Service manager

    Rosendin Electric 4.8company rating

    Virginia

    Our customers lead some of the most complex construction projects in the nation and continually come to us for our expert knowledge, scalability, quality, and innovation. **Electrical Service manager** **Locations:** Office VA Sterling **State/Territory:** VA **Job Category:** Project Management **Employment Type:** Full Time * * Electrical Service manager **Description** Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. ****Committed. Innovative. Engaged.**** If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! ****YOUR NEXT OPPORTUNITY:**** The Service Manager is responsible for providing overall management and direction for several small projects and multiple service calls. ****WHAT YOU'LL DO:**** * Provide initial client contact to assess client needs for their facility or service call. * Prepare a complete estimate, budget for the service call or small project with a detailed review of client requirements. * Negotiate and maintain terms and rates with clients for facilitating and sustaining service accounts. * Manage financial aspects of contracts with the service project assistant (progress billings, rental equipment, income / expenses) to protect the company's interest and simultaneously maintain good relationship with the client to ensure profitability of this function. * Prepare monthly cost reports under the supervision of a Division Manager. * Schedule regular visits with sustaining service accounts to assure client satisfaction. * Fulfill division objectives, policies, procedures and performance standards within the boundaries of corporate policy. * Maintain a complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group. * Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate. * Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager. * The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. ****WHAT YOU'LL NEED TO BE SUCCESSFUL:**** * Advanced technical and customer service skills * Able to meet deadlines and work within budgets * Extensive knowledge of safety protocols and procedures * Must be able to apply innovative and effective management techniques to maximize employee performance * Must be committed to working in a team atmosphere * Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred Advanced skills in Excel * Ability to prioritize and manage multiple tasks, changing priorities as necessary * Ability to work under time pressure and adapt to changing requirements with a positive attitude * Effective oral and written communication skills as required for the position * Ability to be self-motivated, proactive and an effective team player * Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others ****COMPETENCIES:**** * Financial awareness * Communication * Customer focus ****WHAT YOU BRING TO US:**** * Bachelor's degree in Construction Management, Civil Engineering, Structural Engineering or other related discipline * Minimum 10 years' experience in a construction or project management role • Can be a combination of education, training and relevant experience ****TRAVEL:**** * Up to 50% ****WORKING CONDITIONS:**** * General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning * Noise level is usually low to medium; it can be loud on the jobsite. * We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. * Occasional lifting of up to 30 lbs. Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. ****YOU Matter - Our Benefits**** * ESOP - Employee Stock Ownership * 401K * Annual bonus program based upon performance, profitability, and achievement * 17 PTO days per year plus 10 paid holidays * Medical, Dental, Vision Insurance * Term Life, AD&D Insurance, and Voluntary Life Insurance * Disability Income Protection Insurance * Pre-tax Flexible Spending Plans (Health and Dependent Care) * Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Open Position Electrical Service manager
    $92k-120k yearly est. 26d ago
  • Customer Service Manager

    Hobby Lobby Careers 4.5company rating

    Chester, VA

    New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: Perform duties as front-end manager Assist customers with returns Manage registers Assist customers as needed Provide excellent customer service Starting part-time range - $15.00 - $16.00 per hour Excellent Customer Service Skills Basic Computer Skills Desire To Learn Trustworthy And Dependable Super Friendly Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (877) 303-4547.
    $15-16 hourly 4d ago
  • Lab Services Manager

    Virginia 4.5company rating

    Harrisonburg, VA

    **Information Technology** ** Lab Services Manager** * 20000870 * Harrisonburg, Virginia, United States * Information Technology * Information Technology * Full-time Staff (Classified) * James Madison University **Working Title:** **Lab Services Manager** **State Role Title:** Information Technology Manager I **Position Type:** Full-time Staff (Classified) **Position Status:** Full-Time **FLSA Status:** Exempt: Not Eligible for Overtime **College/Division:** Information Technology **Department:** 100125 - IT - Computer Labs **Pay Rate:** Pay Range **Specify Range or Amount:** $85,000 to $90,000 No No No **Beginning Review Date:** 01/02/2025 **About JMU:** James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment **General Information:** IT Computing Support is accepting applications for the position of Lab Services Manager. The successful candidate will lead and manage a team of staff that delivers and maintains shared-use computing facilities for academic instruction and related uses. This is an in-person/onsite position. **Duties and Responsibilities:** Duties and Responsibilities: • Provides technical leadership supporting a complex environment of both general and departmental computing labs as well as numerous technology classrooms, conference rooms, and printing stations. • Manages staff. • Directs and participates in planning, implementing, managing, and maintaining computing labs, technology classrooms, and related shared-use computers. • Contributes to the IT team and makes suggestions for service improvements. • Promotes services and communicates to the public about service availability using multiple methods (digital signs, websites, etc.). • Interacts and consults with stakeholders to plan and optimize services. • Monitors and adapts to trends in usage, feedback, industry best practices, and advances in technology. **Qualifications:** Required: • Significant relevant experience in Information Technology. • Experience configuring and managing many (100+) computer endpoints in a professional environment, including shared use workstations. • Proficiency with Microsoft and Apple computing environments including major applications such as Microsoft Office. • Demonstrated understanding of computer networking and security best practices. • Strong customer service skills, troubleshooting skills, and an ability to communicate effectively. • Ability to work independently, work as part of a team, and to foster collaborative relationships. • Ability to learn new technology and share knowledge within a team. • Ability to analyze customer needs, design solutions, and deliver results effectively. • Ability to manage multiple priorities in a changing environment with flexibility and creativity. Additional Considerations: • Experience administering workstations in an academic environment. • Experience in cloud endpoint management solutions like Microsoft Intune, Jamf Pro, or similar. • Experience administering virtual desktops in a cloud environment like Azure, AWS, or similar. • Experience managing a team of technical professionals. **Additional Posting Information:** **Conditions of Employment:** Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. **EEO Statement:** James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. **Reasonable Accommodation:** If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    27d ago
  • Lab Services Manager

    James Madison University 4.2company rating

    Harrisonburg, VA

    * 20000870 * Information Technology * Information Technology * Full-time Staff (Classified) * Opening on: Dec 18 2024 * Administration and Finance * 100125 - IT - Computer Labs **Working Title:** **Lab Services Manager** **State Role Title:** Information Technology Manager I **Position Type:** Full-time Staff (Classified) **Position Status:** Full-Time **FLSA Status:** Exempt: Not Eligible for Overtime **College/Division:** Information Technology **Department:** 100125 - IT - Computer Labs **Pay Rate:** Pay Range **Specify Range or Amount:** $85,000 to $90,000 No No No **Beginning Review Date:** 01/02/2025 **About JMU:** James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment **General Information:** IT Computing Support is accepting applications for the position of Lab Services Manager. The successful candidate will lead and manage a team of staff that delivers and maintains shared-use computing facilities for academic instruction and related uses. This is an in-person/onsite position. **Duties and Responsibilities:** Duties and Responsibilities: • Provides technical leadership supporting a complex environment of both general and departmental computing labs as well as numerous technology classrooms, conference rooms, and printing stations. • Manages staff. • Directs and participates in planning, implementing, managing, and maintaining computing labs, technology classrooms, and related shared-use computers. • Contributes to the IT team and makes suggestions for service improvements. • Promotes services and communicates to the public about service availability using multiple methods (digital signs, websites, etc.). • Interacts and consults with stakeholders to plan and optimize services. • Monitors and adapts to trends in usage, feedback, industry best practices, and advances in technology. **Qualifications:** Required: • Significant relevant experience in Information Technology. • Experience configuring and managing many (100+) computer endpoints in a professional environment, including shared use workstations. • Proficiency with Microsoft and Apple computing environments including major applications such as Microsoft Office. • Demonstrated understanding of computer networking and security best practices. • Strong customer service skills, troubleshooting skills, and an ability to communicate effectively. • Ability to work independently, work as part of a team, and to foster collaborative relationships. • Ability to learn new technology and share knowledge within a team. • Ability to analyze customer needs, design solutions, and deliver results effectively. • Ability to manage multiple priorities in a changing environment with flexibility and creativity. Additional Considerations: • Experience administering workstations in an academic environment. • Experience in cloud endpoint management solutions like Microsoft Intune, Jamf Pro, or similar. • Experience administering virtual desktops in a cloud environment like Azure, AWS, or similar. • Experience managing a team of technical professionals. **Additional Posting Information:** **Conditions of Employment:** Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. **EEO Statement:** James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. **Reasonable Accommodation:** If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you. The Center for Global Engagement (CGE) is seeking an Associate Director of Operations. This position will report to the Director of Study Abroad, and supervise 2-3 team members on the operations side of the Study Abroad unit, including the Enrollm...
    26d ago
  • Supervisor, Customer Service Management

    Cardinal Health 4.4company rating

    Richmond, VA

    **What the Operations Supervisor, Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team operations within the Access & Patient Support department. Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. **What is expected of you and others at this level** + Coordinates and supervises the daily activities of operations, or business support staff + Administers and executes policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Effective communication and collaboration with client + Learn all areas of the program and shares subject matter expertise + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations **Responsibilities in this role** + Supervises Access Patient Support staff that are performing customer services and enrollment activities as well as reimbursement staff performing benefit investigations for pharmacy and medical benefit coverage + Overseeing the staffing schedule to meet the requirements as outlined by client contracts and company policy and procedures to include standard operating policies and work instructions. + Directly supervises employees in the Access Patient Support Center in accordance with the organization's policies and applicable laws + Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary + Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors + Applies expertise to solve standard and non-standard problems within own area + Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts + Provides direction in discussing and creating development plans + Provides input into succession planning process for own work area + Aligns individual goals for self and others with work area/functional goals + Builds confidence and respect of others through a positive and energizing style + Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles + Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area + Identifies specific opportunities for long-term change within own work team or product/service + Builds customer relationships, interprets customer needs and assesses their business requirements + Leverages customer knowledge to develop alternative solutions and shares key learnings with others + Resolves day-to-day or routine problems using defined processes + Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence + Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success + Effectively listens to and explains difficult issues to reach shared understanding and build alignment + Passionate about developing oneself and others + Effective communication skills + Adaptable and flexible + Self-Motivated and dependable + Critical and creative thinking + Organized, Punctual, and efficient **Qualifications** + Bachelor's degree or equivalent work experience preferred + 3-5 years experience in the Healthcare field preferred + Strong leadership skills + Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation + Advanced knowledge of healthcare reimbursement preferred + Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel + Excellent observation skills to easily identify trends and problems while providing solutions + Superior written & verbal communication skills + Required to effectively present information in a one-on-one and small group situations to customers, clients, and other employees + Ability to effectively mediate situations in which parties are in disagreement and facilitate a positive outcome. Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Thrive in a competitive and dynamic team environment + Experience in phone based customer service preferred **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. + This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $65,500 - $93,550 **Bonus eligible:** **No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/06/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $33k-40k yearly est. 8d ago
  • Manager of Structural, Grounds and HVAC Services

    Christian Broadcasting Network 4.0company rating

    Virginia Beach, VA

    Facilities Maintenance - Virginia Beach, VA The Christian Broadcasting Network (CBN) is seeking a Manager to oversee, train, motivate and evaluate our Building Services' Structural, Grounds Services, and HVAC teams, as well as provide strategic planning for the department. Our positive and dedicated Facilities Maintenance team is led by management who came from the field - they're technicians, too! We enjoy a great balance between work and personal life. CBN offers excellent benefits including paid sick and vacation time, health and life insurance, paid holidays, department and ministry-wide chapel time, a substantial tuition reduction through a partnership with Regent University, and opportunities for career growth. The successful candidate will have the following qualifications: * Strong experience in construction and building structural activities, including renovation and revisions * Strong experience with builder's work drawings with ability to design field changes as needed * Experience with operating various tools and equipment used in facilities maintenance * Strong leadership skills with ability to motivate, train, and evaluate staff * Strong project management and organizational skills with ability to oversee multiple projects simultaneously * Strong decision-making skills with ability to make solid recommendations * Excellent written and oral communication skills * Excellent computer skills with Microsoft Office products and software related to facilities management * Excellent interpersonal skills with ability to establish professional rapport with all levels of management, staff, vendors, and contractors * Self-motivated with ability to work independently as well as be an effective member of a team * Ability to competently respond to emergencies in a calm and positive manner * Ability to work flexible and additional hours to complete assignments on schedule * Strong ability to work well under pressure and consistently meet deadlines * Ability to lift up to 50lbs, walk, bend, stoop, climb and stand for extended periods of time * Valid driver's license with satisfactory driving record CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions. If you meet the listed qualifications and are in agreement with CBN's mission and purpose, please click apply or visit our CBN Job Board at *********** for application and benefit information. We are unable to give full consideration to resumes without applications.
    $54k-73k yearly est. 7d ago
  • Manager, Cardiovascular Services - 2090

    Valley Health 4.2company rating

    Front Royal, VA

    The Manager has oversight and responsibility for the daily operations of Cardiovascular Services areas at Warren Memorial Hospital to include the Cardiac Catherization Lab, Cardiovascular Lab, and Chest Pain Center, in collaboration with other Valley Health facilities providing cardiovascular services. Responsibilities include, but are not limited to: * Lead the strategic planning and development of the cardiovascular service line at Warren Memorial Hospital * Provide guidance, clinical expertise, and mentoring members of the healthcare team while utilizing available resources to achieve optimal patient outcomes * Engage physicians in dialogue regarding scheduling of cases, supplies and instrumentation needed, daily troubleshooting, etc. * Participate in annual capital budget planning and attendance at New Technology Committee when products affecting their service line are presented. The Manager will also serve as the Coordinator of the American College of Cardiology (ACC) Chest Pain Center program. Responsibilities under this function include but are not limited to: * Support for the development, planning, presentation and evaluation of professional employee education activities. * Champion promotion of research and evidence-based practice (EBP). Support scholarly dissemination of EBP. * Promote professional and specialty certification. * Collaborate with nursing leadership and other professionals in teaching, consultation, management, research, facilitation and change agent activities. * Serve as clinical expert to shared governance council and committee members. Education Bachelor's degree required MS, MHA, or MBA highly preferred Experience Three years Cath Lab experience required One year experience with progressive management in Cath, CV, and/or EP lab(s) preferred Certification & Licensure Licensed as a Registered Nurse in Virginia required BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) -AHA approved required. *New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. ACLS Certification (Advanced Cardiac Life Support) required with 30 days of hire Qualifications Strong leadership skills Superior attention to detail with excellent verbal and written communication skills. Collaborative approach to problem solving. Effective interpersonal skills to facilitate work in a team environment and to collaborate with a variety of leaders and professionals. Demonstrated understanding of the impact of documentation and coding on quality measures. Excellent organizational and prioritization skills. Strong ability to track data, analyze and interpret numbers, and make recommendations based on data synthesis in a clear and logical representation to management and peers. Ability to independently handle multiple ongoing or recurrent tasks. Knowledge of medical terminology, anatomy and physiology. Ability to interpret/analyze patient outcomes. Ability to work well under tight timelines. Ability to work as part of a team serving multiple customers. Knowledge of and ability to use computers and applications including Microsoft word, excel, & one note, among others. Knowledge of registry maintenance and related regulations. Ability to collect data on patient outcomes. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.
    $43k-63k yearly est. 10d ago
  • BMW Entry Level Service Manager

    Rosenthal Auto 4.6company rating

    Alexandria, VA

    Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently hiring an Entry Level Service Manager for our award-winning BMW of Alexandria dealership. If you are hardworking, passionate, dedicated and open to grow within our team; please apply! BMW Entry Level Service Manager Benefits: * Up to $130,000 Annual Income potential based on experience and performance * Annual Longevity Bonus * Flexible schedule * Service management experience is not required * Fully staffed Service Advisors and multiple Service Managers already in place * Paid Training and certification for future advancement into Service Manager * Assistant Service Managers with 1 or more years of experience encouraged to apply * BMW Service Advisors with 2 or more years of experience encouraged to apply * Service Advisors with 3 or more years of experience with Other Brands encouraged to apply * Prime location with lots of potential for growth * 30+ BMW Technicians in place with additional Service expansion in progress * Corporate support for IT, Advertising, Training, HR, Accounting, etc. * Potential for future advancement in company * #1 BMW Sales Volume Dealer in Region * One of the largest Center of Excellence BMW dealerships in the area * Paid time off and 401k * Medical, Dental, Vision, Short and Long-term disability, and Life Insurance * Employee discounts on vehicle sales, parts, and service * Career advancement opportunities * ...and more! BMW Entry Level Service Manager Responsibilities: * Forecast and meet monthly, quarterly, and annual goals * Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know * Hire, train, motivate, and support all members of the service department * Assist with any escalated client situations in alignment with the Rosenthal Automotive mission statement * Maintain high customer satisfaction standards (CSI) * Serve as a liaison between the dealership and BMW factory representatives * Perform managerial tasks such as payroll corrections, time off requests, etc. BMW Entry Level Service Manager Qualifications: * Automotive experience within a service department required * Service Manager experience strongly preferred * Service Advisor with 2+ years of experience encouraged to apply * Proven track record of excellent CSI * A valid driver's license and a good driving record, per company standards * An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience * Process and detail oriented with developed organizational and computer skills * Professional personal appearance * Excellent oral and written communication abilities * Confident in ability to work under pressure and prioritize Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we arent so focused on what youve done, but what you can achieve. Please submit your resume for immediate consideration. Job Type: Full-time, Entry-Level position
    $130k yearly 60d+ ago
  • McGeorge Toyota - Service Lane Manager

    McGeorge Toyota 4.0company rating

    Virginia

    Job Title: Service Lane Manager Reports to: Service Manager McGeorge Toyota is seeking a Service Lane Manager that can take our Service Department to the next level. Job Responsibilities and Requirements Maintain profit and efficiency goals set by Service Manager Strive for harmony and teamwork with all departments Ability to maintain CSI and retention per manufacturer Conduct daily one-on-one meetings with each Service Writer to identify strengths and potential service issues Monitor automotive repair/maintenance to prevent operational delays Work with Service Manager to set departmental objectives Recruit, interview and train service lane staff Review and evaluate service sales performance Staff and Support Service Writer teams relative to production requirements Ensure all staff up to date on certification training Maintain department finances within parameters established by Service Manager Assure proper repair-order flow/maximize productivity Monitor/control all warranty activity to ensure compliance with policies and procedures Adhere to dealership policy on client vehicle care and operation Set Service Writer schedules Conduct performance evaluations with service lane staff Participate in operational planning Provide on-the-job training for Service Writer staff Ensure the quality of customer service provided by service department 2+ years of management experience New car dealership service experience and CDK knowledge is a plus! Benefits Health, dental, vision, life, STD and LTD insurance, 401k with Company match Paid time-off Job Type: Full-time
    $68k-104k yearly est. 60d+ ago
  • Part Time Sales & Service Manager, Williams-Sonoma Virginia Beach, VA

    Williams Sonoma 4.4company rating

    Virginia Beach, VA

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities · Create engaging experiences for customers by sharing expertise on enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts · Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria · Effective communication, organization and leadership skills · Proven ability to motivate and influence others through personal actions and examples · 1-3 years retail sales experience with shift supervision experience preferred · 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $94k-138k yearly est. 13d ago
  • Fire Protection Service Manager

    Atlantic Constructors Inc. 3.9company rating

    Charlottesville, VA

    * Until Filled (EST) * 608 - Service Fire Protection * 110 Newcomb Road North, Charlottesville, VA, USA * Competitive * Base + Bonus * Full Time * *Full Health Benefits, Paid Vacation, 401K* Email Me This Job **At ACI we build our company and our culture not by counting people, but by making our people count!** Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years. **Benefits:** Atlantic Constructors is dedicated to providing its employees and their eligible family members with a wide range of benefits. From competitive benefits to on-site wellness programs, we provide resources to support you and your family's health, well-being and happiness. We have created a comprehensive benefits package that includes: * Medical Insurance Plans * Dental Insurance Plan * Vision Insurance Plan * 401(K) Retirement Plan with Generous Company Matching * Health Savings Plan Atlantic Constructors offers competitive benefits, for more information check out our on our website. **Summary/Objective:** Manages day-to-day operations for the service fire protection field trade. Provides guidance, supervision, and direction to fire protection staff consisting of service technicians and helpers. Ensures safety, job quality, ACI standards, productivity, and customer satisfaction is maintained at every stage regarding fire protection field staff. Strong relationship building skills with management, staff, customers, and vendors to cultivate a positive work environment. **Essential Functions:** * Oversee fire protection field manpower to ensure construction efforts on fire protection projects are constructed in accordance with design, budget, and schedule * Oversee all day to day fire protection field personnel transferring from jobs to ensure quality, standards, and productivity * Ensures that changes and problems are documented and relayed and serves as a team member and leader * Communicates with service team regarding open issues and progress during planning phases and build process * Focus on quality of output to meet the goals of the vision of the company * Establish and maintain standards within the department * Oversee and responsible for interviewing, hiring, and training fire protection employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems * Ensures that proper safety and incident reporting procedures are followed and brings problems to supervisor, safety or HR * Oversee total fire protection field trade service effort to ensure project is constructed in accordance with design, budget and schedule * Ensures all company, client, and project policies, procedures, standards, etc., are followed by the fire protection field staff * Maintain fire protection field personnel log and documentation files * Provide direction to planning, scheduling, and engineering functions as required * Performs other duties as assigned **Supervisory Responsibility:** Yes **Required:** * 5 years of commercial fire protection experience and/or equivalent combination of vocational training and experience * Heavy knowledge of installing and servicing commercial fire alarm systems * NICET Certification preferred but not required (Also Backflow certification preferred but not required) * Proficiency in fire protection field supervision - especially with fire alarm * High regard for safety standards with organizational skills * Extensive knowledge of fire protection system installation/service inspections/ repairs * Eagerness to take on challenges and work through adversity is necessary * Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills * Must be able to pass post-offer pre-employment drug screen, and may be required to satisfactorily complete additional background checks as required (i.e. DMV, criminal history) * Must adhere to all company policy and procedures * Clean driving record * Must be available, and have the means to report to multiple job sites as assigned The work environment and physical demands required would be representative of those that must be met by an employee to successfully perform the essential functions of this job, and may include, but are not limited to the following: **Work Environment:** * May work in varying temperatures; both inside and outside, including inclement weather, heat, humidity, cold, and dampness * May work in areas with exposure to moderate/high noise levels * May be exposed to fumes or airborne particles including dust * May be required to work in confined spaces or from high heights **Physical Demands:** * This role routinely uses construction equipment such as heavy machinery, hand and power tools * While performing duties of the job the employee may work aloft, climb, bend, pull, reach overhead, stand/walk for long periods of time and lift up to 50 lbs. * Frequently is required to use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms * Must be able to correctly identify all colors of a color-coded cable/wires and see close vision, distance vision, depth perception, peripheral vision and ability to adjust focus **Travel:** * May require travel (typically not overnight) **Preferred:** * OSHA 30 and Frist Aid/ CPR * Fire protection Master's License (DPOR) * NICET 2 * Prior military experience * HS diploma or GED equivalent Fire Protection, Fire Alarm, Fire Protection Service Manager, Fire Alarm Service Manager, Fire Protection Fire Alarm Manager Fire Alarm Manager Fire Alarm Manager Fire Alarm Manager Fire Alarm Manager You must select a location. You must select an education status answer. You must select a seeking status answer.
    $56k-80k yearly est. 27d ago
  • Customer and Trading Manager - Online

    Sainsbury's Bank Plc

    Hampton, VA

    Customer and Trading Manager - Online 281819 FULL\_TIME Retail Manager Permanent St. Clares Store, Sainsbury's Supermarkets Ltd 303 Uxbridge Road, Hampton Greater London, TW12 1AW From £31,650 There's nothing our customers love more than a delivery to their doorstep, right when they want it with everything they ordered and brilliant service. It makes for a fast-paced working environment too, which is ideal for anyone who wants to learn all about retail management and put it into practice - quickly. It's busy, and you'll be responsible for everything that happens during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. Online is all about the pace and organisation keeping your team engaged, our vans on the road and our customers happy. That means the team is super-busy as they pick, pack, prepare and deliver online orders to our customers' doorsteps, from early until late. You'll manage your team's performance and time, making sure they feel supported and that everything gets done. Whilst on shift you'll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you'll be planning shift patterns and activities in advance. And at the end of your shift, you'll do a thorough handover to the next Manager. We'll give you the time and space you need to do all that properly. Because when a team works really well together, our customers notice. Who you are This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. You'll ultimately be responsible for making everything as good as it can be. We're an award-winning diverse employer so you'll nurture a team where everyone feels supported to be themselves. How you can develop When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you're ready to take on more. Remember, you'll be part of the Sainsbury's team so you'll never, ever be short of options. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click ‘apply' to start your Sainsbury's journey 2024-12-04 11:08:44 ** Customer and Trading Manager - Online** ** Salary: From £31,650 Location: St. Clares Store, Hampton, TW12 1AW Contract type: Permanent Business area: Retail Closing date: 18 December 2024 Requisition ID: 281819** There's nothing our customers love more than a delivery to their doorstep, right when they want it with everything they ordered and brilliant service. It makes for a fast-paced working environment too, which is ideal for anyone who wants to learn all about retail management and put it into practice - quickly. It's busy, and you'll be responsible for everything that happens during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted. **What you'll be doing** Our purpose is that driven by our passion for food, together we serve and help every customer. Online is all about the pace and organisation keeping your team engaged, our vans on the road and our customers happy. That means the team is super-busy as they pick, pack, prepare and deliver online orders to our customers' doorsteps, from early until late. You'll manage your team's performance and time, making sure they feel supported and that everything gets done. Whilst on shift you'll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you'll be planning shift patterns and activities in advance. And at the end of your shift, you'll do a thorough handover to the next Manager. We'll give you the time and space you need to do all that properly. Because when a team works really well together, our customers notice. **Who you are** This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that. Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. You'll ultimately be responsible for making everything as good as it can be. We're an award-winning diverse employer so you'll nurture a team where everyone feels supported to be themselves. **How you can develop** When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. There are plenty of opportunities for you to stretch and develop your skills so just let us know when you're ready to take on more. Remember, you'll be part of the Sainsbury's team so you'll never, ever be short of options. **What we'll give you** Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: * Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. * Free food and hot drinks provided for Colleagues in all our stores. * Generous holiday entitlement, maternity and paternity leave. * Pension - we'll match 4-7% of your pension contributions. * Sainsbury's share scheme - build up an investment at discounted rates
    27d ago
  • Duty Manager Cargo Services

    Swissport International 4.3company rating

    Virginia

    We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. **Job Summary** As a Cargo Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met. The expected pay rate is $60,000/yearly. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. **Your activities** * Effectively manages staff time to reduce dependence on overtime * Ensures applicable safety and quality standards are met * Maintains as well as up-dates company's and customer manuals and documentation * Implements and monitors the local emergency plan * Develops and maintains good relations with customers and airport authorities * Find solutions to conflicts and irregularities * Attends and contributes to internal meetings * Comply with company Standard Operating Procedures (SOP) and policies * Perform related duties as assigned **Your profile** * High school diploma or equivalent required. Degree preferred * A minimum of 5 years warehouse management experience * Ability to deal with conflict * Communication skills * Ability to work under pressure * Customer focus and quality awareness * Must be able to work flexible working hours **What we offer** * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
    26d ago

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