Customer Service Manager remote jobs

Deliver with Flexibility Unlock your earning potential and work on your own terms The following information aims to provide potential candidates with a better understanding of the requirements for this role. Become a delivery driver and take advantage of flexible scheduling to suit your lifestyle. Whether you're looking for a part-time gig, a full-time income, or something in between, we have the perfect opportunity for you. With our vast network of customers and merchants, you'll have access to a wide range of delivery opportunities, including food, groceries, retail items, and more. As a delivery driver, you'll enjoy: Multiple ways to earn: Make money delivering a variety of items, from restaurants to grocery stores and beyond. Flexibility: Choose when and how much you want to work, making it easy to balance your schedule with other responsibilities. Predictable earnings: Know exactly how much you'll make before accepting an order, so you can plan your day accordingly. Quick and easy start: Sign up in minutes and get started right away, with minimal training required. Requirements include: 18+ years old: You must be at least 18 years old (21+ to deliver alcohol) and have a valid driver's license. Reliable vehicle: You'll need access to a car, scooter, or bicycle (in select cities), as well as a smartphone. Social security number: You may need to provide your social security number (only in the US). Ready to get started? Apply now and begin earning money on your own terms! xevrcyc Remote working/work at home options are available for this role.

Deliver with Flexibility and Earn Extra Cash As a delivery professional, you will have the opportunity to work on your own schedule and earn extra cash in a variety of ways. Whether you're looking for a part-time or full-time gig, this role offers flexibility and earnings potential. Find out if this opportunity is a good fit by reading all of the information that follows below. Multiple Ways to Earn: Deliver meals, groceries, and retail orders to maximize your time and earnings. Total Flexibility: Work when it works for you. Set your own hours and work as much or as little as you want. Know Your Earnings: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant Cash Flow: Get paid the same day you work with no deposit fees or waiting. Quick and Easy Start: Sign up in minutes and get started fast. xevrcyc Basic Requirements Must be 18 years old (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click Remote working/work at home options are available for this role.

Work on Your Own Terms Be your own boss and deliver with DoorDash to earn extra cash in your spare time. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. About the Job As a Dasher, you'll have the chance to work multiple shifts and choose which deliveries you accept. This flexible opportunity allows you to set your own schedule and work as much or as little as you want. xevrcyc Multifaceted earning potential Full control over your schedule Clear and transparent payment structure Remote working/work at home options are available for this role.

Delivering Freedom: A Flexible Gig Opportunity Why Deliver with DoorDash? Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Dashing with us is an exciting opportunity for anyone seeking a part-time, seasonal, or flexible gig. Our platform offers diverse earnings opportunities, allowing you to maximize your time and earn extra cash on your terms. Multifaceted Earnings: Whether delivering meals, groceries, or retail orders, our platform provides various earning opportunities to suit your needs. Total Flexibility: Dash when it works for you. Set your own schedule and work as much-or as little-as you want. Clear Pay Model: Know the minimum amount you'll make before accepting any offer, ensuring transparency in your earnings. Instant Cash Flow: Get paid the same day you dash with no deposit fees or waiting periods. Quick and Easy Start: Sign up in minutes and get on the road fast. Simple Process: Just pick up, drop off, and cash out. Payday is in your pocket. xevrcyc Basic Requirements Age Eligibility: 18+ years old (21+ to deliver alcohol) Vehicle Options: Any car, scooter, or bicycle (in select cities) Licenses and IDs: Driver's license number and social security number (only in the US) Smartphone Access: Consistent access to a smartphone How to Sign Up Apply Now: Click Remote working/work at home options are available for this role.

About This Job We are seeking a Flexibility Delivery Specialist, someone who is reliable, organized and comfortable working independently. As a Flexibility Delivery Specialist, you will have the opportunity to make deliveries on your own schedule, choosing when and how much you want to work. Do you have the skills to fill this role Read the complete details below, and make your application today. Job Description As a Flexibility Delivery Specialist, you will be responsible for delivering items to customers in a timely and efficient manner. You will use your vehicle (car, scooter or bicycle) to travel to locations, pick up items and deliver them to customers. You will need to be able to lift and carry items, as well as navigate through different environments. You will also be responsible for maintaining accurate records of your deliveries, including tracking the status of each item and communicating with customers about any issues that may arise. Required Skills and Qualifications You must be at least 18 years old You must have a valid driver's license (in some areas) You must have a reliable vehicle (car, scooter or bicycle) You must have access to a smartphone Benefits This role offers flexibility and independence, allowing you to choose when and how much you want to work. You will also have the opportunity to earn extra income by delivering items to customers. xevrcyc Additional Information If you are looking for a job that allows you to work on your own schedule and earn extra income, this may be the perfect opportunity for you. Remote working/work at home options are available for this role.

Delivery Opportunities Dash with Flexibility Please make sure you read the following details carefully before making any applications. You can maximize your earnings and work on your own terms as a delivery professional. With multiple earning opportunities, you can pick up, drop off, and cash out without worrying about complex pay models. Total Freedom: Set your own schedule and work as much or as little as you want. No Waiting for Payday: Get paid the same day you dash with no deposit fees or waiting period. Easy Sign-up Process: Join us in minutes and get on the road quickly. xevrcyc Requirements Age Restriction: 18+ years old (21+ to deliver alcohol) Vehicle Requirements: Any car, scooter, or bicycle (in select cities) Licenses and Identification: Driver's license number and social security number (only in the US) Remote working/work at home options are available for this role.

Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for a tech-savvy and dedicated Customer Success Manager who will be accountable for onboarding and providing post-implementation support to our clients. Through ‘get-to-know-you' calls, email conversations, and on-site visits, you'll build strong partnerships that will strengthen our client relationships. You'll be the first point of contact for your assigned accounts, acting as subject matter expert and friendly face of our business. ONLY APPLICANTS BASED IN BROWARD OR DADE COUNTIES, WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Plan and execute restaurant implementations both locally and throughout the US utilizing sound judgment and service industry expertise to ensure outstanding results. Build restaurant menus, activate order roles and order flows specific to customer's needs. Maintain a “Customer-First” attitude with the ability to wow customers in all day-to-day interactions while exercising independent judgment and building strong relationships. Business-savvy approach to dealing with customers - taking time to understand their needs and working toward delivering the best-desired outcome. Establish a trusted advisor relationship with customers via email, phone, and on-site visits. Conduct discovery meetings to deep dive into specific customer requirements (menu, items, promotions, integrations, etc.), to match our platform solutions against the needs of the customer. Plan and execute training sessions pre-and-post onboarding. Perform hardware and software staging while collaborating with 3rd parties such as network infrastructure companies. Leverage prior restaurant and service industry expertise to provide top-notch consultative value to customers and companies. Act as project and account manager for your customers in the assigned market. Promote Company as the top leader in POS solutions in the territory. Who You Are: Must have 3-5 years of prior restaurant/hotel/hospitality experience (general manager, assistant manager, bartender, waiter, waitress, shift manager, hostess, maitre'd, sommelier, chef, FOH, BOH, or server) - demonstrating an all-encompassing understanding of restaurant operations and business models. Must be a “people person” - outgoing, friendly, and comfortable interacting with customers at length. High EQ - patient, composed, assertive, and able to listen with attentiveness and care. Basic to a mid-level understanding of standard technologies (networks, Wi-Fi, cloud technology, iOS, and Windows operating systems) Sales and/or Account Management experience is a plus. Project management experience preferred. MS Office Skills (Excel, PowerPoint, Word) Excellent analytical and troubleshooting skills. CRM (Salesforce, MS Dynamics, etc.) preferred. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more! About Us: Tabit uses business intelligence and point-of-sale technology, a real-time decision support system, and mobile applications to provide 360-degree holistic solutions that streamline restaurant operations, extend sales opportunities, and elevate the overall experience for both operators and their customers. Our platform uses business intelligence and point of sale to provide 360o holistic solutions that streamline restaurant operations, extend sales opportunities, and elevate the overall experience for both operators and their customers.

Job Title: Remote Customer Success Manager Hourly Pay: $5900 - $6800/month We are seeking a passionate and proactive Customer Success Manager to join our remote team. In this role, you will help ensure that customers achieve their goals using our products and services while nurturing long-term relationships. If you enjoy working closely with clients, improving retention, and driving success, this is the ideal opportunity for you! Job Responsibilities: Onboard new clients and guide them to maximize the value of our products Address specific client needs by explaining product features and benefits Monitor customer health and proactively reach out to ensure ongoing success Develop and implement strategies to improve customer retention and growth Collaborate with product and support teams to resolve any customer issues Analyze customer feedback and trends to drive improvements in service offerings Qualifications: Strong communication and relationship-building skills Prior experience in customer success, account management, or support roles Ability to analyze data to identify trends and resolve customer pain points Comfortable using CRM software and customer management tools Self-motivated with the ability to work independently in a remote environment Reliable high-speed internet and a quiet, dedicated workspace Perks & Benefits: 100% work from home flexibility Competitive hourly pay: $34 - $39 Paid training and continuous professional development Opportunities for career advancement in customer success or leadership roles Flexible hours with options for weekend or evening shifts Supportive team culture with open communication

About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher Work From Home: Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required. EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k/Profit Sharing w/Safe Harbor Match Growth opportunities - 90% of leadership positions are filled from within! Apply ONLINE at ****** LSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

At Veriff, we're on a mission to make the digital world a safer place. Our AI-powered identity verification platform helps companies around the globe verify the identities of their customers - faster, more accurately, and more securely than ever before. We're trusted by some of the world's most innovative brands to keep their ecosystems secure, inclusive, and accessible. We're looking for a Director of Lifecycle & Customer Marketing to design and execute an end-to-end strategy that fuels pipeline, strengthens customer relationships, and builds the Veriff brand. About the Role Veriff is entering its next phase of growth, and we're investing in a more holistic approach to customer engagement, retention, and advocacy. As the Director of Lifecycle & Customer Marketing, you will define and lead the strategy that drives engagement across the entire customer journey, from activation and onboarding to advocacy and expansion. You will be responsible for how Veriff builds long-term relationships with customers, ensuring every touchpoint-from automated nurture programs to executive events-deepens trust, accelerates adoption, and fuels growth. This is both a strategic and hands-on role that blends leadership, creative storytelling, and operational excellence. You will collaborate closely with Product Marketing, Demand Generation, Content, Customer Success, and Account teams to align lifecycle programs with business priorities and measurable outcomes. What You'll Do Lifecycle Strategy and Customer Growth Define and own Veriff's end-to-end customer lifecycle strategy, covering activation, renewal, and expansion. Develop frameworks and programs that increase retention, upsell, and customer lifetime value across all customer segments. Partner with Account Management and Customer Success teams to design lifecycle programs that support expansion and retention within key accounts. Apply Account-Based Marketing (ABM) principles to customer engagement through targeted events, digital activations, and personalized campaigns for strategic accounts. Work with RevOps and Marketing Ops to establish strong governance, measurement, and compliance standards for customer communications. Integrate lifecycle programs into product usage data, campaign signals, and CRM workflows to deliver timely, relevant messaging. Drive customer segmentation and personalized communication strategies in collaboration with data and analytics teams. Customer Marketing and Advocacy Activation Lead Veriff's customer marketing efforts, amplifying customer stories through digital, social, and experiential channels. Develop and scale a formal customer advocacy program, identifying champions, cultivating referenceable customers, and encouraging participation in events, webinars, case studies, and media opportunities. Build a strong community of trusted advocates who are eager to share their Veriff experience and represent the brand in public forums and private networks. Partner with PMM, CS, and Sales to translate customer outcomes into content that supports pipeline generation and deal acceleration. Own the customer communications strategy for product launches, events, and key announcements to ensure consistency and impact. Begin laying the groundwork for a future Customer Advisory Board by identifying the right mix of advocates, defining participation models, and collaborating with leadership to shape how Veriff gathers ongoing customer insight and influence. Measurement, Reporting, and Optimization Define and track lifecycle KPIs such as activation rate, engagement, retention, expansion, and advocacy. Partner with Data team to build dashboards that visualize customer engagement and growth impact. Develop testing frameworks for nurture, onboarding, and retention programs, and continuously optimize based on performance data. Translate insights into actionable plans that improve conversion, retention, and advocacy across audience segments. Leadership and Team Development Start as a team of one with cross-functional support, but eventually build and lead a high-performing team across lifecycle, customer marketing, and email operations. Mentor and develop team members, ensuring alignment with campaigns, content, and product marketing initiatives. Champion customer marketing as a strategic growth driver across Veriff, influencing how the company communicates, celebrates, and learns from its customers. Foster strong collaboration between marketing, sales, and customer success teams to create an integrated and consistent customer experience. What You Bring 10+ years of B2B SaaS marketing experience, with at least 4-5 years leading lifecycle or customer marketing programs. Proven experience building multi-stage lifecycle programs that drive engagement, retention, and expansion. Demonstrated success developing customer advocacy or reference programs and integrating them into sales and marketing activities. Experience partnering with account and customer success teams to design programs that support strategic account growth and retention. Strong understanding of ABM practices and how to apply them to customer marketing initiatives, including events and digital programs. Deep familiarity with marketing automation platforms (HubSpot, Marketo, or equivalent) and CRM data structures. Strategic thinker with strong analytical skills and the ability to connect data to measurable business impact. Excellent communicator and cross-functional collaborator who can align product, sales, and marketing around shared goals. Strong writing and messaging skills, with the ability to create or edit copy that is clear, persuasive, and on-brand. Solid understanding of data governance, privacy regulations, and best practices for compliant customer communication. Compensation: The salary ranges for this role is between $175,000 - $195,000 Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law Why Veriff? We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind. Some of our favorites include... Full-remote job within the USA Extra recharge days per year on top of your annual vacation days Stock options that ensure you share in our success 401(k) matching Extensive, medical, dental, and vision insurance to ensure you're feeling great physically and mentally Learning and Development and Health & Sports budgets that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-CY1 #LI-Remote

SummaryThe Customer Services Manager will lead customer fleet management processes, and report to the SSS Projects & Services Leader, North America Region, of the GE PCS business.Job Description Roles and Responsibilities Manage storage (BESS) and solar power segment customers, including warranty obligations, service agreements, and spare parts and services orders. Drive customer satisfaction trough effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery. Meet GE business expectations by managing spares orders, action plans, safety, quality, schedule, cost, margin, cash flow, and risks. Communicate goals, deliverables, strategies, risks, and opportunities as required internally within GE. Collaborate with internal GE functions and business entities to manage service orders and activities. Protect GE's reputation and technology in the market place. Promote a diverse and inclusive work environment which encourages employees to achieve excellence in all project and service management metrics. Required Qualifications Minimum Bachelor's degree (Engineering preferred) OR minimum of 5 years of field service experience Minimum 3 years of customer management experience (GE experience preferred) Desired Characteristics Storage or Solar power plant sales, design, procurement, project management, construction, operations, maintenance, and/or service experience Fluent in the English language; Strong oral and written communication skills Ability to understand technical and commercial conversations Proven track record of leading multi-cultural teams Strong interpersonal and influence skills Ability to work under pressure Position is a work from home and based in US, with preference for Pittsburgh, PN, or Houston, TX and up to 30% travel is required Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Manager, Claims Intake Customer Service POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. *Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. The Claims Customer Service Manager is the key person responsible for developing and maintaining an excellent service culture. The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs). In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers. Strong interpersonal, organizational, analytical, and communication skills are required. What you will be doing Manage a team consisting of 12-15 associates tasked with providing exceptional phone and transaction-based customer service, cultivating an environment of inclusiveness within the team. Oversee the operation of a call center team to include setting performance metrics and team goals as well as ensuring the achievement of those metrics through effective management. Communicate effectively with employees to provide coaching and feedback, identify development opportunities pertaining to personal and professional growth, and reinforce positive results. Drive individual and team accountability, motivate and manage team to meet and exceed service goals and increase productivity, with the result of delivering quality service efficiently. Implement activities that drive employee engagement and support the desired company culture. Act as point of contact for the team in handling escalated situations, providing feedback, and identifying process improvements to improve customer experience. Drive quality phone service by being involved in call quality (SQM) initiatives. Coach for results using daily, weekly and monthly reports from surveys and feedback. Collect and analyze data to maximize resource efficiency through scheduling and work allocation, monitoring past trends, applying knowledge of future events and understanding of capacity model data. Develop and maintain partnerships with training, quality, compliance, legal, and other areas to reinforce system, departmental, and administrative procedures. Promote a sense of teamwork within the team and company. Acquire, maintain, and enhance product and technical knowledge to provide World Class Service to all customers he/she interacts with (internal and external) Work with leadership to understand business strategy, direction, tactical and strategic requirements and recommend process improvements as appropriate. Other duties and/or special projects as assigned. Provide recognition and celebrate successes. What you bring Demonstrated ability to build and lead a strong motivated team by providing guidance, feedback and day to day direction for associates Excellent collaboration skills Proven ability to influence, negotiate and communicate with internal and external customers through verbal and written formats Ability to interpret data and analyze trends on inventory/capacity/service levels Demonstrated effective coaching and feedback skills Nice to have Bachelor's Degree or a minimum 4+ years prior leadership experience Prior leadership experience in a contact center environment, specifically Claims contact center LOMA, AHIP, or other Insurance Industry designation Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $110,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Job Description About the Role: Steer Health is a mission-driven company that is transforming the healthcare experience with AI-powered patient engagement and practice automation. We are seeking a highly experienced and strategic Director of Customer Success to lead and scale our Customer Success team. You will be responsible for building a world-class post-sales organization, defining our customer success strategy, and ensuring our early-stage healthcare customers achieve their desired outcomes. This is a critical leadership role that will directly influence our retention, expansion, and long-term growth. What You'll Do: Customer Success Leadership Build, scale, and lead the Customer Success organization, including Customer Success Managers, Implementation Specialists, and Support staff. Set a clear vision, define roles and career paths, and foster a culture of accountability, collaboration, and excellence. Establish consistent processes and methodologies for onboarding, training, success planning, and client engagement. Serve as an executive sponsor for strategic accounts, ensuring alignment between customer objectives and Steer Health's solutions. Optimize for Growth Design and execute data-driven strategies to deepen product adoption across Steer Health's suite of solutions, ensuring customers unlock maximum value. Develop playbooks and success frameworks that identify cross-sell and upsell opportunities within existing accounts. Partner with Sales to drive account expansion and maximize Net Revenue Retention (NRR). Collaborate with Product and Marketing teams to capture customer feedback, identify feature gaps, and co-create adoption campaigns. Implement lifecycle strategies to reduce churn risk and extend customer lifetime value (CLV). Customer Engagement & Retention Lead customer journey mapping to ensure a consistent and seamless experience from onboarding through renewal. Build strong relationships with executives and decision-makers in client organizations, positioning Steer Health as a trusted advisor. Monitor customer health scores, usage patterns, and engagement data; proactively address risks with targeted interventions. Drive customer advocacy by fostering referenceable clients, case studies, and participation in community forums or events. Ensure high renewal rates through structured QBRs, success reviews, and proactive engagement strategies. Operational Excellence Define and manage KPIs for Customer Success, including adoption metrics, retention rates, NRR, CSAT, and time-to-value. Oversee the implementation of systems, tools, and automation (e.g., CRM, CS platforms) to support scale and efficiency. Analyze customer trends, churn drivers, and expansion opportunities; use insights to refine strategy and execution. Partner with Finance and Operations to forecast renewals, expansions, and churn with accuracy. Continuously refine processes to increase efficiency, scalability, and the impact of the CS team. Requirements Experience: At least 5+ years of experience in a customer success leadership or management role, with a proven track record of managing and growing a team of CSMs. Industry Expertise: Strong experience in the healthcare or health-tech industry, with a deep understanding of the unique challenges and opportunities in the space. Startup Mindset: Demonstrated experience working in a fast-paced, early-stage startup environment. You should be comfortable building processes from scratch and thriving in ambiguity. Skills: Exceptional communication, leadership, and analytical skills. Proven ability to influence stakeholders and drive results. Benefits Impactful Work: Help hospitals and health systems use technology to improve care delivery and operational outcomes High Ownership: You'll be the strategic lead and go-to contact for some of our most important customers Startup Agility: Join a nimble, collaborative team where your ideas and initiative will shape how we grow Flexibility: Fully remote role with flexible hours and strong autonomy Career Growth: Significant opportunity to grow your career as Steer scales Insurance - Health, Dental and Vision

MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we've built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we're hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You'll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools Track and enforce performance standards across shifts and regions Surface issues and solutions before they escalate with no need for micromanagement Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: Richpanel (CRM) Shopify (DTC) Recharge & Checkout Champ (subscriptions) Stripe (payments) Slack, WhatsApp (team communication) KPIs You Will Own: Trustpilot Score: 4.5+ CSAT Score: 4.0+ First Response Time: Under 8 hours Oldest Ticket: Under 1 day Agent Output: 80+ tickets/day per agent Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: 5+ years leading CS teams of 30-100 agents in high-volume eCommerce or subscription brands Proven success managing internal teams and outsourced BPOs Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch Tactical operator who personally reviews tickets and holds the team to high standards Past experience turning around underperforming teams or CS orgs Strong communicator with direct, proactive leadership style Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: Career-defining opportunity to lead a CS transformation from the inside out Zero corporate red tape with full autonomy and direct access to founders Massive ownership over outcomes in a growing company High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: You avoid hard conversations or shy away from accountability You need layers of direction before taking action You want to sit at a strategic level without doing hands-on leadership You get overwhelmed by speed, growth, or changing priorities You'd rather manage status quo than drive real change How to Apply: If you're an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity.

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

The Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team. The MCS is responsible for all methods of communication and achieving KPI metrics that align with the corporate strategy. The MCS will lead a team of agents and mentor their supervisor who oversees the day-to-day operations for General buyer interaction. The MCS will support, guide & develop the Supervisor to ensure effective & efficient department operations and to build a strong bench strength within the team. The MCS will analyze operational processes, establish escalation procedures and oversee the customer experience as well as present new initiatives that will drive customer service excellence. Responsibilities Ensures strategic business goals are communicated, understood and executed by the entire team Oversees the performance management, career development and direction for the Supervisor and indirectly the entire team Manages & handles 2nd level escalations from both internal and external customers Creates & monitors the annual departmental budget, reviewing on a monthly basis to ensure we remain on target. Determines necessary corrective action as necessary. Reviews departmental processes and analyses data to ensure best in class service is being delivered Cascades & champions corporate strategic projects and acts as a SME for all initiatives related to Customer Care Perform other duties as assigned. Qualifications 2-3 years in a people management role 2 Experience working with cross functional teams Ability to multitask while meeting strict deadlines Ability to execute in high pressure situations Strong problem-solving skills Effective conflict resolution Excellent verbal and written communication skills Must be extremely organized with a high degree of attention to detail Develop new policies or modify existing ones, targeting cost reduction, customer experience and resource enhancements-3 years customer service and/or operational support Office and/or remote work environment. Travel 3-4 times a year, as required for training, face to face meetings, and strategy sessions

Who We Are Jasper Health pairs people experiencing cancer with American Cancer Society-certified counselors for virtual, 1-on-1 support.. Our team of healthcare, technology, and consumer industry experts are dedicated to making cancer care a more human experience. Jasper Health raised $25M in Series A funding led by General Catalyst. The round, which was joined by new and existing investors Human Capital, W Health Ventures, Redesign Health, and 7wireVentures, brings Jasper Health's total funding to approximately $31 million. Jasper Health has a passionate team of world-class leaders in digital health, oncology, customer-centered design, and data science. We are rapidly adding talent to our team - come join us! Reporting to the Director of MSO Operations, this role will be responsible for the strategic direction and leadership for the overall administrative operations, which includes staff and service administration. This role is to effectively and efficiently manage the development and directions of the operational processes to drive the growth of revenue, technical productivity and promote high quality satisfaction while building relationships (internal and external) and ensuring the integration of strategic plans with company operations. Role and Responsibilities Verifying insurance: Checking the status of new and existing patients' insurance, and updating information as needed Obtaining pre-authorization: Calling to get pre-approval for recommended services and procedures Explaining financial responsibilities: Informing patients of their financial obligations Educating patients: Teaching patients about their insurance coverage Informing clinical staff: Notifying relevant clinical staff of denials Answering questions: Answering questions about billing and insurance Calculating cash estimates: Estimating cash for patients' upcoming visits or procedures Verifying customer and insurance data: Reviewing, correcting, deleting, or reentering data Maintaining confidentiality: Protecting patient information and maintaining customer confidence Strong understanding of medical terminology, such as CPT codes, diagnoses, and treatments. Ability to interact with patients and insurance companies over the phone and in person. Reviewing batch claims for submission. Reviewing and working ERAs and denials. Collecting co-payment, deductible, co-insurance and posting payments. Knowledge, Skills, and Abilities Required 3-5 years of experience in each of the following areas Customer/member service experience preferably from a health plan with a high-volume call center Provider Relations - experience dealing with provider calls and handling referrals Claims and billing - experience with insurance verification, member benefits and eligibility, explanation of benefits, ERA, etc. General administrative skills - Microsoft, Google docs, etc. Benefits Includes Flexible Paid Time Off (PTO) Health, Dental and Vision Insurance Short Term / Long Term Disability Life Insurance 401(k) Retirement Plan Flexible Spending Accounts Employee Assistance Program And more… Conditions of Employment You must be authorized to work in the United States Applicants will be required to pass a background check as a condition of employment Equal Employment Opportunity Policy Jasper Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #li-remote

Function as first point of get in touch with to client questions, providing comprehensive information on offered solutions that straighten with needs, helping the consumer in helping make informed selections. Reviews client asks for as well as brings in referrals based on particular trip requirements, guaranteeing sensible assumptions that advertise a specialized client bottom. Takes possession of procedure and proactively corresponds with client; settles problems; adapts interaction approach to align along with customer demands; jobs collaboratively around teams to instil consumer confidence and construct loyalty. Stays abreast of all product/service improvements, device updates, and improvements to demands, optimizing effectiveness as well as efficiency Understands take a trip paper demands; makes use of tools and resources to make sure reliable as well as well-timed processing. Advertises greatest methods as well as quality assurance, follows plans and procedures, and maintains standards of job to make sure conformity. Maintains consumer documents in proprietary data source, using body performance to guarantee precise entry of data that takes full advantage of productivity. Screens have job and preserves updated consumer account through quick article of notes, assistance paperwork, and interactions. Supplies customer support and utilizes purchases strategies to maintain customers; teaches customers concerning added-value items that might gain them. Excels in a fast-paced, compelling workplace. Execute multiple tasks as well as get through systems at the same time. Represents our worths as well as high amount of professionalism and trust through continually adhering to CIBT's Customer Commitment, Standards of Work, and also unity; strives to meet department and private efficiency measures. Various other duties as delegated. PROFICIENCIES: The observing competencies have actually been determined as critical for effectiveness in the role and also will be referred to in the course of the examination, reviews, and analysis procedure. Team effort: teaming up with people. Communication: offering and also communicating relevant information Complication dealing with: studying, creating and reporting, recommending solutions, understanding customer's requirements. Organizing and Undertaking: delivering results and also appointment client expectations, organizing as well as arranging. Campaign: taking possession of client connection, inquiring, taking timely action. Adapting and Problem management: adjusting and reacting to change, dealing with stress and drawbacks. Knowledge: learning our devices, items and procedure, keeping abreast of regulatory adjustments. LEARNING/ TRAINING AS WELL AS KNOWLEDGE: BA/BS or even Representatives Degree and two years' adventure or equivalent combo. Previous experience functioning in a call center atmosphere Very good: experience in high-end retail, traveling, hospitality, or embassy/consulate connections UNDERSTANDING, CAPABILITIES, CAPABILITIES: Fluent in English along with sturdy interaction as well as interpersonal skills: crystal clear written and verbal communication along with demonstrated understanding of communication methods and styles; verbalize clearly as well as briefly in an expert as well as friendly way without slang or complex language. Very beneficial: facility in second language. Excellent organizational as well as opportunity control abilities: abide by target dates as well as adjust to changing conditions; deal with higher volume while preserving exceptional attention to detail; monitor very own work and self-edit. Capacity to issue address; analyse details and apply competence as well as give options. Able to adjust to transforming situations and focus on job accordingly. Go-getter with desire to present ownership and also devotion to task. Efficiency with pc software application, knack for finding out brand-new plans as well as dedication to information honesty. FUNCTIONING PROBLEMS AND ALSO AREA: Office environment: direct exposure to personal computer display screens, operating closely with others in an open workplace atmosphere. This role will be actually 100% remote/work coming from home PHYSICAL DEMANDS: Sharp-sightedness; capability to watch computer monitor for complete work schedule, around 8 hours Sitting for lengthy time frame Manual dexterity for running a computer, keyboard as well as computer mouse Representing working a phone along with potential to impart comprehensive relevant information efficiently as well as accurately