Customer service manager jobs in Lafayette, IN

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years - until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and CBRE, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world's largest industries. About the Role The position is responsible for overseeing the deployment and day-to-day success of Buildots on a major client project. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills, and a proactive approach to optimizing project performance. Key Responsibilities: Lead the relationship, implementation, and success of one of Buildots' largest clients. Responsible for the smooth operations of the project and primary point of contact for the entire project team. Continuously work to identify ways to maximize the platform's value for the clients, and map unique needs critical to making Buildots the focal point of their processes. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Understand the complexities and work with our internal project managers to best configure the system to support these projects. Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome, and in turn, continually looking to improve the way we operate Gain insights from data and the use of the system on projects and feedback to the product team to influence the product's roadmap and features. Requirements: Background of at least 5 years in Civil engineering /construction project management Passionate about construction and believe in the impact that using advanced technologies could bring to the construction industry. Proactive and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries, and cultures in person, over the phone or on video calls to deliver complex messages. Great analytical and technical skills Experience as a VDC Manager in construction projects - Advantage Good vibes and a sense of humor - a must-have! You must be located in or near Indianapolis and be able to visit the project site 4 days a week *By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Core Requirements: Bachelor's degree 10+ years of experience in manufacturing operations 5+ years in leadership roles overseeing teams of 100+ employees Preferred Requirements: MBA degree Deep experience with Lean methodologies and continuous improvement initiatives We are seeking a seasoned manufacturing leader to oversee a large, complex aerospace production facility. This role carries full responsibility for plant operations, including manufacturing, supply chain, materials management, planning, facilities, and team leadership. The position is accountable for driving operational transformation, elevating performance across Safety, Quality, Delivery, Cost, and Growth, and aligning the organization to both short-term objectives and long-term strategic goals. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 1,600 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Oversee all plant operations, including manufacturing, supply chain, planning, and facilities. Build and develop a high-performing leadership team and foster a culture of accountability and continuous improvement. Communicate performance updates regularly and align teams to strategic and operational objectives. Lead daily management routines to drive performance across Safety, Quality, Delivery, Cost, and Growth (SQDCG). Manage full operational and financial performance, including P&L, budgets, and cash flow. Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

A leading recycled paperboard and converting operation is seeking an experienced Plant Manager to take full ownership of its integrated mill and converting facility. This role directs two CRB paper machines and a large union workforce, driving performance in safety, production, quality, and asset reliability. This is a high-impact leadership position for a proven mill professional ready to run a complex, fast-moving operation. What You'll Lead · Full operational control of mill and converting operations to meet aggressive goals in safety, quality, and output · Leadership of multi-shift production, maintenance, and support teams, building a culture of accountability and continuous improvement · Execution of OPEX, efficiency, and waste-reduction initiatives across the mill · Delivery of production schedules and strict adherence to quality standards · Oversight of compliance in safety, environmental, and regulatory programs · Monitoring and improving KPIs including run rates, yield, energy, and cost performance · Collaboration with Engineering/Reliability teams to enhance uptime and maintenance strategy · Budgeting, forecasting, and capital planning to support long-term mill performance · Effective labor relations leadership in a unionized environment What You Bring · Bachelor's degree in Paper Science, Chemical Engineering, Mechanical Engineering, or related technical field · 10+ years of paper manufacturing experience, including 3+ years in senior operations or Plant Manager roles · Strong technical expertise with paper machine operations; CRB experience strongly preferred · Demonstrated leadership success within a union workforce · Proven ability to lead OPEX, lean, or continuous improvement programs · Solid financial and analytical skills with a data-driven mindset · Strong commitment to safety, environmental compliance, and operational discipline Why This Role Stands Out · Competitive compensation with performance-based bonus · Full benefits and relocation support · Executive visibility and advancement potential · Opportunity to lead a key integrated operation with major influence on company performance If you're a seasoned mill leader ready to drive operational excellence and take full command of a high-performance facility, we want to hear from you. Work Authorization: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

Follow the Link to Apply: ********************************************************************************************** Jordan Manufacturing Company has been creating innovative outdoor products and providing exceptional customer service for over 45 years , and our success starts with our team. As a growing family-owned and -operated business, we welcome employees of diverse backgrounds and experiences to join us. Jordan Manufacturing supports our team by recognizing achievement and promoting from within, ensuring a work-life balance, collaborating to achieve excellence, operating with integrity and prioritizing safety every day. Giving back to the community and to our team are also a tradition at Jordan Manufacturing. We hold annual food drives and support local charities, and celebrate our employees with appreciation lunches, achievement awards, core value awards and holiday gift baskets each year. Why should you join the Jordan Manufacturing family? We truly value every member of our team and strive to live and work by our core values: · Celebrate: Recognize our achievements, learn from our mistakes · Healthy Balance: When your life works, your work works. · Always Collaborate: Teamwork makes the dream work. · Integrity: Doing what is right, not necessarily what is easy · Safety: It's everyone's responsibility · Excellence: It's not a skill, it's an attitude Jordan Manufacturing is seeking an experienced and visionary Vietnam General Manager to lead our Long An operations and drive strategic growth in alignment with our global objectives. This role is ideal for a dynamic leader who excels in manufacturing, commercialization, and supply chain management, with the ability to build high-performing teams and foster a culture rooted in collaboration, integrity, and excellence. The GM will oversee daily operations, financial performance, quality, compliance, and continuous improvement initiatives while strengthening relationships with local partners and integrating global standards with local practices. If you thrive in a fast-paced, culturally diverse environment and are passionate about operational excellence and innovation, we invite you to join our growing family-owned company and help shape our future success in Vietnam. Job Title: Vietnam General Manager Job Purpose: The Vietnam General Manager key responsibilities include setting company goals, monitoring budgets, developing and overseeing productivity goals, ensuring legal compliance, leading global cross-functional efforts, fostering a productive work environment, and maintaining key stakeholder relationships, all while adapting global strategies to meet local regulations and company growth plans. Reports To: Chief Operations Officer Location: On-site at facility in Long An, Vietnam Department : Supply Chain Classification : Full-time, Exempt, Manager Job Duties and Responsibilities: Strategic Leadership: Developing a strategic framework with U.S. executive leadership and implementing the company's overall strategy for Vietnam, aligning it with global objectives. Spearheading strategic growth, driving commercial success, and ensuring operational excellence within a consumer centric and customer service-oriented framework. The ability to collaboratively develop and implement long-term strategic plans and adapt to diverse market changes. Strong leadership skills, including strategic thinking, decision-making, and the ability to motivate teams. Financial Management: Demonstrated expertise in financial management, budget control, and profitability improvement. Overseeing budgets, managing costs, monitoring financial performance, and driving profitability. Lead cost-saving initiatives to improve margins without compromising product quality. Operational Oversight: Managing day-to-day operations to ensure efficiency, quality control, and cost-effectiveness across all departments. Develop and implement lean manufacturing principles, automation strategies, and culture of process improvements. Manage plant capacity planning, capital planning, and proactively address production constraints. Manage workforce and training programs to pace with seasonal volume fluctuations. Team and Talent Management: Leading, mentoring, and developing local teams, fostering a positive work environment, and ensuring proper training. Foster a high-performance culture emphasizing accountability, teamwork, and professional growth. Stakeholder Relations and Cultural Adaptation: Building and maintaining strong relationships with key stakeholders, including customers, local authorities, and community partners. Integrating global corporate culture with local Vietnamese practices and fostering a culture of respect and inclusion. Excellent interpersonal and communication skills in English and potentially Vietnamese, with the ability to engage diverse groups. Innovation and Change Management: Driving innovation, leading change initiatives, and fostering a culture of continuous improvement within the local operation. Quality Assurance & Compliance: Enforce strict quality control processes to meet customer and regulatory requirements. Oversee work with the Product Development and technical teams to enhance product quality and consistency Maintenance & Facility Management: Oversee preventive and corrective maintenance programs for all machinery and infrastructure. Ensure optimal functioning of equipment to minimize downtime. Maintain a safe and compliant work environment with proper facility upkeep and hazard control. Compliance and Risk Management: Ensuring all business activities comply with local Vietnamese laws, regulations, and international standards. Ensure compliance with local labor laws, safety regulations, ethical sourcing, and environmental standards. Required Qualifications Education Bachelor's degree in Engineering, Business Administration, or related field or equivalent experience Experience 10+ years of proven leadership experience in commercialization, manufacturing, and global supply chain operations. Experience preferred in global commercialization of diversified business models. Strong financial acumen with experience in budgeting, cost control, and P&L management. Proven track record in plant management, production planning, and workforce leadership. Knowledge, Skills, & Abilities Strong expertise in lean manufacturing, Six Sigma, and process optimization. Experience in equipment maintenance, facility operations, and production automation. Good decision-making, planning, organizational coordination and execution capabilities. Familiarity with international compliance standards (BSCI, WRAP, ISO, etc.). Experience preferred with U.S. retail compliance requirements including, but not limited to, SMETA, GRS certification, OTIF standards, and brand packaging compliance standards. Excellent communication skills in English and Vietnamese. Proficiency in ERP/MES systems, production tracking, and data-driven decision-making. Benefits Jordan Manufacturing offers an excellent work environment and benefits for full-time employees, including: Paid Holidays Paid Time Off (PTO) Paid Bereavement Leave Military and Jury Duty Leave 401k Health Insurance Vision & Dental Insurance HSA and FSA Options Employee Assistance Program Life Insurance Short- and Long-Term Disability Working Conditions Environment Position is located in Long An, Vietnam. Essential physical requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to walk plant floor and stand for lengthy periods on plant floor. Must be able to lift 15 pounds at times. As part of the hiring process, Jordan Manufacturing may conduct a background check and pre-employment drug screen with an applicant's signed consent. The background check may consist of prior employment verification, reference checks, education confirmation, criminal background, or other information, as permitted by law. Results of any pre-employment check will be considered as part of the hiring process, but may not necessarily disqualify a candidate from employment. Third-party services may be hired to perform these checks. All offers of employment and continued employment are contingent upon a satisfactory background check.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** You are: You are an expert in customer support and contact centers, with an understanding of the software that enables them. You understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've experimented with or implemented GenAI solutions and understand how they can be used to drive efficiencies and enhance the experience for both customers and agents. You've previously led a customer support transformation and understand large scale technology delivery. You understand how to identify and quantify cost savings or revenue opportunities, identify initiatives to realize value, and can execute against them. Additionally, you are familiar with the selling process, and you've pitched proposals and solutions to help solve client problems. Working in an agile, fast-paced environment at the forefront of new trends energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills? Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders. The Work: * Evaluate clients' current customer service offerings and organizations, identify gaps and opportunities, to generate and prioritize recommendations, offering strategic solutions that address their unique needs and business goals * Quantify business cases, estimating the value impact of your recommendations, and sequence transformation roadmaps to realize benefits over time * Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences * Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions * Help advise on how technologies, including CCaaS, CRM, and GenAI can be leveraged to deliver on target outcomes such as revenue growth, cost-savings, and improved experiences * Advise clients on ways to measure success and improve their customer-centric metrics * Establish relationships with client stakeholders and build long-term partnerships for Accenture * Identify opportunities and drive new business development efforts to help new and existing clients transform their customer service * Manage and coach junior team members, and continue to grow your own expertise * Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Here's What You Need: At least 8 years of experience in a role with customer support, executive ownership, leadership, and selling duties such as: * Working in-depth with customer service and support business processes and capabilities * Solutioning and selling new ideas and proposals * Incorporating experience design and analytics into customer service, and support processes * Leading and understanding large, complex global transformation projects At least 5 years of experience working with: * Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem * Customer service platform technologies such as Salesforce and Dynamics * Artificial intelligence and front-end digital platforms * Bachelor's degree Bonus Points If: * Your Bachelor's degree is in engineering, computer science, information systems, or business * You have an MBA or equivalent graduate degree * You were responsible for a customer support organization * Have hands on experience with artificial intelligence and conversational design * Have expertise working with organizations within Banking, Capital Markets, Insurance sectors. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 #LI-NA Locations

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Any Indiana office -Hybrid 3 days a week WHAT YOU'LL DO: You will find EPIC to be a fast‐paced and fun environment and a workplace in which you truly can make a difference. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Enthusiasm and zest for your learning experience • Strong verbal and written communication skills • Interpersonal Skills - enjoy working with people • Service Oriented • Willingness to learn and take direction from others You will be involved in various activities including lunch and learns, external workshops relevant to communication, time management, business etiquette skills as well as insurance operations training. There are core duties listed below where a designated mentor will be assigned to further develop Account Assistant's knowledge of insurance, finance, sales and marketing. Overall Duties Include: • Certificate Requests • Follow up on Notices of Cancellation • Auto ID Card Issuance • Policy Change Requests • Check Mailbox Daily • Online Rating for Small Business • Follow up for Renewal Policy Issuance • Renewal Proposals • Binders • Invoicing • Process Audits • Post Documents to EPIC Portal • Update Sagitta • Obtain Loss Runs • Policy Checklists • Run M&S Reports • Obtain Premium Finance Quotes • Run MVRs • Paperless Filing • Obtain Loss Runs • Create Loss Summary Tracking • Prepare Acord Applications Service • Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client accounts in a timely and accurate manner • Responsible for timely, accurate invoicing and monthly expirations; • Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity • Other duties may be assigned. Personal and Organizational Responsibilities • Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities • Maintain cordial and effective relations with clients, co‐workers, carriers, wholesalers, vendors, and other business contacts • Maintain up‐to‐date proposals, insurance summaries, workflow logs, manuals or other required documentation and records • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company. • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance • Other duties may be assigned. WHAT YOULL BRING: • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. REASONING ABILITY • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • College Degree • Must obtain California Property and Casualty license within 90 days of date of hire • Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast‐paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SG1 #LI-Hybrid

Come join our amazing team and work in a hybrid role based out of our Westfield office! The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of assigned team as well as the quality and efficiency of the assigned processes. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $69,000/yr - $79,00.00/yr plus annual bonus. What you'll do: Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and applicable laws, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Ensure staff receive proper training to perform the job functions assigned to them. Responsible for conducting interviews and providing recommendations to hire to Sr. department leaders. Monitor and measure individual performance within the team(s) and provide feedback at minimum twice per month with the associate. Handle escalated bankruptcy matters and work with attorney firms on litigated matters that require resolution. Conduct regular monthly team meetings and weekly huddles to maintain communication across the department. Identify process gaps within the bankruptcy processes and identify and implement solutions. Manage any personal issues working with management and human resources. Function as the subject matter expert on investor and regulatory requirement Perform other duties and special projects assigned. What you'll need: High school diploma or equivalent work experience. Five (5+) plus years' experience in a bankruptcy role in the banking, finance or mortgage industry. Three or more years in a lead or supervisory role in bankruptcy. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3840 East Market Street Location: USA Marshalls Store 1620 Logansport INThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that have allowed us to become part of their communities. As a Lead CSR, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining station organization, and preparing any food to make their every stop a Good stop. If you enjoy making people smile and are looking for a great opportunity, join us today! Good Benefits Competitive pay (paid weekly) Holiday pay, employee discounts and rewards Flexible scheduling Employees receive a fuel discount of $.20/gallon up to 12 gallons per transaction and up to 4 transactions per month!

JOB TITLE: Alumni Success Manager DEPARTMENT: Learning Outcomes REPORTS TO: Director of Alumni Enrichment POSITION TYPE: Full-time, exempt Summary: The Alumni Success Manager recruits, evaluates, and supports the Volunteers who assist our Chapters. The primary point of contact on Volunteer matters, they work closely with the wider Office of Administration team, to ensure Volunteers are ready, willing and able to support our Chapters. DUTIES AND RESPONSIBILITIES: Identify prospective volunteers, generate leads and convert to Advisor. Track volunteers, and record skills and performance through the CRM. Work closely with Learning Outcomes, to support the development of guides and training resources. Support the Director of Alumni Enrichment to develop a volunteer recognition program. Ensure volunteers are properly informed about key dates and operational priorities. Support the awareness and training of Volunteers through the Lambda Chi Academy and our peer-to peer learning opportunities. Utilize Salesforce to find and pull data to support Advisors. Facilitate volunteer pipeline development through Alumni Associations/Housing Corporations. Partner with the Communications Officer to execute Chapter and local area outreach. Perform other related duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree from four-year college or university. Five to seven years of experience in fundraising, volunteer management or a related field. Experience working within Microsoft Office Suite, Zoom, and Monday.com. Experience working with Salesforce preferred, but not essential. Fraternity/sorority membership preferred, but not essential. KEY PERFORMANCE INDICATORS (KPIs) Certified High Pis Ensure 95% of Lambda Chi Alpha Chapters have a Certified High Pi. Encourage completion of the Volunteer Certification Process & Advisor Orientation Certified Advisor Board Members Ensure 50% of Lambda Chi Alpha Chapters have Certified Advisory Boards. Encourage completion of the Volunteer Certification Process & Advisor Orientation. Advisor Communications Ensure 95% of High Pis are subscribed to Advisor Communication. Ensure 50% of Advisory Board Members are subscribed to Advisor Communication. Trained Advisors Ensure a minimum of 50 Advisors attend Neville Advisors College. Ensure 100 Advisors attend Affinity Training Groups. Support the development and execution of Affinity Training sessions. Internal Team Support Ensure that internal teams are kept fully appraised of challenges and progress. Ensure that internal queries are dealt with in a timely manner. Ensure that internal teams are fully supported. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Travel is required The employee must occasionally lift and/or move more than 10 pounds The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Are you a sales-driven individual with a passion for building relationships and a love for dogs? Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand, educating dog parents on the benefits of our wellness services and driving membership sales. If you're a self-starter who thrives in a goal-oriented environment and genuinely enjoys connecting with people (and their pups!), we want to hear from you. What You'll Bring to the Pack: We're searching for an energetic and results-focused individual who is excited to hit the ground running. This position requires: Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales. Exceptional customer service skills with a knack for building rapport and trust. Proficiency with computer systems and technology. A genuine passion for dogs and a belief in the importance of their health and wellness. Reliable transportation. Willingness to work in a smoke-free environment. Your Mission: Drive Sales & Create Raving Fans As a Front Desk & Membership Sales Associate, you'll be instrumental in growing our membership base and ensuring an exceptional experience for every customer. Key responsibilities include: Proactively educate customers on our health and wellness services, confidently articulating the value and benefits to drive membership sales. Achieve and exceed key performance indicators (KPIs), including average ticket price and rebook ratio, through strategic membership sales, service add-ons, and retail product recommendations. Actively develop membership leads and consistently follow up with potential members to convert them into loyal Scenthound families. Manage incoming calls, efficiently schedule customer appointments, and meticulously maintain customer profiles and records. Accurately handle daily cash transactions and manage the cash drawer. Expertly manage customer expectations, resolve concerns, and implement strategies to maximize membership retention. Maintain the highest standards of cleanliness and presentation in the reception area, adhering to all Scenthound sanitary practices. Undertake additional tasks and duties as assigned by the Scenter Manager. Perks & Benefits: We believe in rewarding our team members for their hard work and dedication. Clear career growth path with direct opportunities for advancement to Assistant Manager and Manager positions. Competitive hourly base pay, uncapped sales bonuses, and tips, providing significant earning potential. Merit-based pay increases recognizing your performance and contributions. Complimentary Scenthound service membership for your furry friend. Skills & Abilities That Will Make You Shine: Unwavering confidence in selling services and products, with a persuasive and customer-centric approach. Exceptional ability to connect with both canine and human customers, providing outstanding service that builds lasting relationships. A quick learner who can master our services and products to effectively educate dog parents, speaking passionately about our values and culture. Excellent verbal and written communication skills for clear and effective interactions with team members and dog parents, both in person and over the phone. A resourceful and independent problem-solver, guided by Scenthound's values and culture. Strong attention to detail in all tasks, from managing appointments to handling transactions. Superb time-management and organizational skills, ensuring efficient scheduling and operations. High level of accountability, holding yourself and others to Scenthound's standards of excellence. If you're ready to make a significant impact on our business while helping dogs live healthier, happier lives, we encourage you to apply!

Benefits: Bonus based on performance Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Employee discounts Profit sharing Job Description: 1830 Chophouse is accepting applications for an experienced and passionate Restaurant Manager to join our team. As a Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a service manager you should have excellent communication skills and a passion for customer service and exceeding guest expectations. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, conducting ongoing staff training, assisting in beverage purchasing and menu development, and assisting in private party execution, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties. JOB DUTIES: Manage and oversee the entire restaurant operation during your shifts Deliver exceptional guest services Assist in developing the sales and service skills of FOH staff Respond efficiently to customer questions and issues Assist management team in controlling costs Create and nurture a positive working environment Implement innovative strategies to improve productivity, sales, and service quality. JOB REQUIREMENTS: Fine dining experience as either a supervisor or manager Extensive food and beverage knowledge Computer literacy Familiarity with restaurant management software is a plus Experience in event planning is a plus Strong leadership, motivational and people skills Good financial management skills Critical thinker with problem-solving skills Good time-management skills Great interpersonal and communication skill BENEFITS & PERKS: Flexible Schedule 5 day work week Free Meals Ongoing training No Late Nights Growth Opportunities Bonus Plan Holidays Off

Service Manager - Ed Martin Buick GMC (Carmel, IN) Join a Growing Dealership with a Family-Owned Legacy Ed Martin Buick GMC is expanding! We've recently added a state-of-the-art service department expansion to support our growing customer base, and we are looking to add a skilled and motivated Service Manager to lead our high-performing team. As part of the Ed Martin Automotive Group - one of Indiana's most respected and fastest-growing automotive groups - you'll be joining a company that values integrity, customer satisfaction, and employee development. With 13 brands across 12 locations and a reputation for excellence, we're proud to be “The Only Name You Need to Know.” Responsibilities Lead and manage all service department operations, including advisors, technicians, and support staff Maintain and improve CSI scores through exceptional customer service practices Oversee daily scheduling, workflow management, and shop efficiency Coach, train, and develop service team members Ensure service processes, warranty procedures, and safety standards are followed Monitor department financial performance, including gross profit, expenses, and efficiency metrics Collaborate closely with Parts & Sales leadership as well as Group Fixed Ops leadership Help maintain a positive and professional work environment that supports team success Qualifications Proven success in automotive service management or assistant service management (minimum 3 years preferred) Strong leadership and communication skills Ability to multitask in a fast-paced, high-volume environment Proficient with dealership DMS (Reynolds experience preferred but not required) Customer-first mindset with strong problem-solving skills Desire to grow and build a best-in-class service operation Why Join Ed Martin Buick GMC? Family-owned, community-focused organization Newly expanded, modern service facility Excellent earning potential & comprehensive benefits Supportive leadership team & ongoing professional development Stable, respected, and growing automotive group Opportunity to shape and lead a growing service department Schedule & Pay Full-Time, on-site in Carmel, IN Competitive salary + performance bonuses Benefits include health, dental, vision, 401(k), paid time off, and more How to Apply If you are a driven, customer-focused leader looking for your next great opportunity, we want to meet you. Apply today and join a dealership that values its people as much as its customers. Submit your resume to: ******************** or apply online at edmartin.com/careers We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Fourth Street Residential is growing and on the lookout for a skilled Maintenance Supervisor to join our team in the Carmel Woods area in Indiana. The Maintenance Supervisor will ensure that our residents receive exceptional care, and our property maintenance operations run smoothly. As our Maintenance Supervisor, your responsibilities will include maintaining the physical aspects of our community, ensuring the quality of living spaces, coordinating repair services, responding to customer service requests, and adhering and leading our safety policies. You will serve as a leader, providing the team with all the necessary tools, resources, and a positive work environment. Come work with an amazing team of individuals and us and help us provide an unparalleled living experience for our residents. Responsibilities, Essential Duties & Expectations: The Maintenance Supervisor will collaborate with the Community Manager and the Facilities Director to address all property maintenance concerns as well as manage the Maintenance Technician and any Independent Contractors. Oversee, schedule, perform and complete all preventative maintenance tasks, in addition to responding to resident issues promptly and appropriately while all the while paying attention to the fine details. Responsible for understanding Fair Housing Regulations Hire, train, supervise, motivate, evaluate, and apply necessary disciplinary actions to direct reports, including maintenance, grounds, and/or maintenance technicians. Deliver exceptional customer service by ensuring all maintenance requests from residents are addressed in a timely and responsible manner, including the resolution of any issues. Respond quickly and appropriately to emergency service requests (after-hour emergency) calls and property disasters (fires, floods, freezes, etc.). Ensure that maintenance work orders are completed within the assigned timeframe, and that most apartments are ready within five business days of vacancy. Have overall responsibility for the maintenance expense budget. Responsible for the inventory, ordering, and delivery. Ensures the team completes work in accordance with all required compliance standards and applicable OSHA regulations. Remove snow and ice as necessary. Report unusual or extraordinary circumstances regarding the property or residents. Be responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the service, custodial and grounds department under the direction and with the approval of the community manager. Maintain MSDS sheets as well as replacement logs. Clean and maintain work areas, tools, and equipment. Responsible for being reliable on a day-to-day basis while fulfilling all obligations in an honest and ethical manner. Job requires accepting criticism and dealing calmly and effectively with his stress situations. Education and/or Qualifications: A minimum of four years of experience in maintenance and repair experience required for property management is required. At least two years of maintenance supervisor experience leading a team is required. Technical skills and experience servicing and repairing items associated with carpentry, painting, plastering, HVAC, and minor electrical tasks and appliances. High School degree or equivalent required, bachelor's degree in Property Management, Business, or related field preferred. Experience with the Yardi maintenance on call system. Job Knowledge, Core Competencies and Expectations: Technical skills and experience in carpentry, painting, HVAC, plumbing, minor electrical tasks, appliances, and general installation or repairs. Keep detailed financial and nonfinancial records. Effective negotiating skills. Anticipate the needs and wants of team members and residents by being organized, detail orientated and prepared and acting quickly. Excellent analytical skills, attention to detail, and project management skills. Excellent communication and interpersonal skills, both written and verbal. Familiarity with emergency procedures and ability to perform assigned tasks in such situations. Physical Requirements, Working Conditions and Other factors: Must be able to reach, bend, stoop, stand and lift up to 50 pounds. Must be able to sit for prolonged periods of time. Moderate noise level in the work environment. Must be able to walk the property for inspections, tours and meeting potential clients in a variety of weather conditions. Must have a valid driver's license. HVAC, EPA Certified, CAMT and CPO certification preferred. Must be able to work on an on-call situation.

As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. You will Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs). Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. What we're looking for High School Diploma or equivalent preferred 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting Strong interpersonal skills and a team player mindset Experience resolving customer issues and coaching peers. Familiarity with the point-of-sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements (with or without accommodations) Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly May be exposed to various outdoor weather conditions throughout the workday Crafted for You We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above. Worker Type: RegularPay Range:$19.08 - $26.71

Specific Responsibilities Library Administration Participate in managers' meetings Assist Director in development and implementation of Board approved policies Assist Director with the budget and annual report Hire, train, supervise, and evaluate staff for positions of employee grades six through nine per established procedures Participate in professional development activities to maintain at least Librarian Certificate 5 or designated equivalent Ensure library policies and procedures are followed Perform other duties, including special projects, as assigned by Director Supervise Patron Access Services Staff Supervise, train, and evaluate staff with responsibilities regarding circulation, interlibrary loan, and outreach delivery service Approve employee time sheets Develop staff work schedules Reconcile daily cash transactions according to internal control procedures Assign special tasks or projects as necessary Supervise Windfall Branch Supervise, train, and evaluate Patron Access Services Assistants assigned to Windfall Working with the Director, promote community engagement with Windfall residents Assign special tasks or projects as necessary REQUIRED SKILLS Leadership: Ability to lead and motivate a team. Supervision: Experience in hiring, training, evaluating, and disciplining staff. Time Management: Effective time management to handle multiple responsibilities. Problem-Solving: Ability to address and resolve issues that arise. Customer Service: Strong customer service orientation. Communication: Excellent verbal and written communication skills. Organization: Strong organizational and planning abilities. Attention to Detail: Meticulous attention to detail for accurate record-keeping. Flexibility: Adaptability to changing priorities and responsibilities. Professional Development: Commitment to ongoing professional growth. QUALIFICATIONS Must have high school diploma or equivalent Must have at least 60 hours of post-secondary experience Must have prior work experience May have at least one year of library experience (preferred) May have some supervisory experience (preferred) Must have some experience (two years preferred) with a specialized area of library work (circulation, ILL, collection management, youth services, etc.) Must have, or be able to obtain, at least Librarian Certificate 5 within the first three years of employment The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. This job description is subject to change as the needs and requirements of the job change.

Job DescriptionService Manager - Ed Martin Buick GMC (Carmel, IN) Join a Growing Dealership with a Family-Owned Legacy Ed Martin Buick GMC is expanding! We've recently added a state-of-the-art service department expansion to support our growing customer base, and we are looking to add a skilled and motivated Service Manager to lead our high-performing team. As part of the Ed Martin Automotive Group - one of Indiana's most respected and fastest-growing automotive groups - you'll be joining a company that values integrity, customer satisfaction, and employee development. With 13 brands across 12 locations and a reputation for excellence, we're proud to be “The Only Name You Need to Know.” Responsibilities Lead and manage all service department operations, including advisors, technicians, and support staff Maintain and improve CSI scores through exceptional customer service practices Oversee daily scheduling, workflow management, and shop efficiency Coach, train, and develop service team members Ensure service processes, warranty procedures, and safety standards are followed Monitor department financial performance, including gross profit, expenses, and efficiency metrics Collaborate closely with Parts & Sales leadership as well as Group Fixed Ops leadership Help maintain a positive and professional work environment that supports team success Qualifications Proven success in automotive service management or assistant service management (minimum 3 years preferred) Strong leadership and communication skills Ability to multitask in a fast-paced, high-volume environment Proficient with dealership DMS (Reynolds experience preferred but not required) Customer-first mindset with strong problem-solving skills Desire to grow and build a best-in-class service operation Why Join Ed Martin Buick GMC? Family-owned, community-focused organization Newly expanded, modern service facility Excellent earning potential & comprehensive benefits Supportive leadership team & ongoing professional development Stable, respected, and growing automotive group Opportunity to shape and lead a growing service department Schedule & Pay Full-Time, on-site in Carmel, IN Competitive salary + performance bonuses Benefits include health, dental, vision, 401(k), paid time off, and more How to Apply If you are a driven, customer-focused leader looking for your next great opportunity, we want to meet you. Apply today and join a dealership that values its people as much as its customers. Submit your resume to: ******************** or apply online at edmartin.com/careers We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.