Commercial Insurance Client Service Manager
Customer service manager job in Lafayette, LA
The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.
Supervisory Responsibilities: None
Essential Tasks:
Prepare endorsement requests to send to insurance carriers
Follow-up on receipt of endorsements to existing policies
Processing endorsements, including invoicing and delivery to client
Processing of audits, including verification of rates, exposures, and prior premiums
Handling/processing of cancellations and billing issues
Communication with staff and clients as needed to gather needed information for changes to policies
Knowledge of and adherence to, agency procedures
Provide technical support to Marketing Executives and Producers as needed
Establish and maintain relationships with both internal and external clients
Core Competencies:
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
2 years of experience in property and casualty servicing preferred
Licensing and Credentials:
Active Property and Casualty license required (company will help candidate obtain licensure if
needed)
Systems:
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Location:
This is an in office role at our Lafayette, LA II location.
Physical Requirements:
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all direction
Benefits & Compensation:
Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee wellness program
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled.
Compression Services Leader
Customer service manager job in Lafayette, LA
*To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. * Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ********************
We are currently looking for a Compression Services Leader for our Jackson, MS or Lafayette, LA office.
POSITION DESCRIPTION:
This position is responsible for routine preventative and predictive maintenance throughout the Boardwalk system. In addition, this position oversees planned and unplanned maintenance/repairs on reciprocating engines/compressors, along with troubleshooting support to resolve equipment issues. This is accomplished by supporting various maintenance and capital projects, equipment inspections, coordinating engine analysis and emission testing on compression equipment, and providing information and recommendations to improve equipment efficiency and reliability, while reducing operating and maintenance costs.
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
Minimum of 5 years' experience in compressor station operation, including reciprocating engines.
Strong computer skills, proven leadership abilities, project management capabilities, good written and verbal communications skills.
Proficiency in Microsoft Excel and Word
Demonstrated ability to drive process improvements and manage change.
A strong work ethic with demonstrated initiative.
Experience in budgeting and resource management.
Thorough understanding of combustion and compression principles
Strong mechanical troubleshooting skills
Experience trending and analyzing operating data
Able to travel up to 30% of the time
Valid driver's license and clean driving record
PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
Working knowledge of CAT control systems
High-speed compressor package experience, including foundation/frame alignment
Previous supervisory experience
Previous experience in project estimating, master service agreements, scope of work documents, project scheduling, and project cost tracking
Familiarity with OMS (Operation Maintenance System)
Working knowledge of force feed lubrication systems
Knowledge of shaft alignment procedures
CAT 3600 training and certification
Ariel compressor training and certification
Proficient utilizing SIS Web
Experience with engine catalyst and emissions compliance
REQUIRED EDUCATION:
High school diploma
PREFERRED EDUCATION:
Associates or Bachelors degree
ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hire.
Boardwalk Pipelines, LP is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.
Lead Customer Service Representative, Full or Part Time
Customer service manager job in Lafayette, LA
Store 2************ NE Evangeline Trwy, Lafayette, Louisiana 70501Shift AvailabilityFlexible Availability
Job Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision
Great if you have:
Retail and customer service experience
Entry level management experience
Sales associate or cashiering experience
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Auto-ApplyClient Service Manager
Customer service manager job in Lafayette, LA
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
If you have experience in the commercial (property/casualty) insurance environment, supporting a book of middle-to-large market accounts and have a valid property/casualty license, we are looking for a Client Service Manager who will be responsible for the day-to-day account management of Gallagher's relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Gallagher delivers to clients.
How you'll make an impact
What a day will look like
* Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews.
* Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
* Answer client questions on applications and requested renewal information.
* Communicate and maintain good working relationships with markets.
* Assist in preparing renewal strategy documents and proposals.
* Prepare and/or check market submissions.
* Analyze quotes from carriers and negotiate terms and conditions.
* Responsible for binding of renewal coverage and the accuracy of programs that are bound.
* Process certificates, endorsements, invoices, policies, endorsements, and audits.
* Responsible for certificates, endorsements, audits, invoicing, and policy checking.
* Provide a high level of day-to-day technical support to the team.
* Ensure that all documentation is received on a timely basis and is accurate.
* Manage policy and endorsement follow up system, including maintaining reminder system.
* Prepare proposals and presentations to existing clients and prospective new clients.
* Navigate carriers' web sites to obtain endorsements, loss runs, renewal policies, and invoices.
* Communicate with markets for renewal policies, endorsement requests, and invoices.
* Assist other team members to balance workloads when needed.
* Provide backup for other team members during their absence.
* Undertake various duties as assigned.
Skills and experience that will lead to success
* Strong technical property and casualty knowledge
* Background in account management, servicing, placement and negotiation of property and casualty coverages
* Ability to solve problems and think independently
* Strong written and verbal communication skills
* Ability to pay attention to detail while working under pressure
* Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines
* Be energetic/have a sense of urgency
About You
Required
* Current Property and Casualty License.
* Bachelor's degree with 3+ years client service management experience-OR-High School degree/GED with 5+ years client service management experience.
Preferred
* Commercial (property/casualty) insurance knowledge and experience managing client relationships.
* Solid financial acumen.
Behaviors
* Proficient in using technology as a tool to maximize productivity and quality.
* Strong written and verbal communication skills.
* Comfortably engage others in consultative discussion.
* Effectively manages/balances multiple and sometimes competing priorities.
* Works in a self-directed manner.
#LI-WM1
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Industrial Client Service Leader - Industrial Water and Wastewater
Customer service manager job in Lafayette, LA
can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects across CDM Smith's target industrial client markets and capabilities. This individual has helped clients successfully implement industrial infrastructure and facility capital projects, meet water management objectives, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major industrial clients in the U.S. including hi-tech facilities
- Developing and maintaining high value relationships with industrial clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Industrial Water and Wastewater
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- Consulting, Design, and EPC business development experience in industrial markets with demonstrated client relationship building in at least one of the following client sectors: oil/gas, chemicals, food/beverage, manufacturing, data centers, high tech, and power.
- Strong technical knowledge and job-related practical experience with industrial water and wastewater management, including treatment systems, wastewater reuse, and regulatory compliance.
- Bachelor's degree in engineering preferred.
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Service Manager (Scott/Lafayette)
Customer service manager job in Scott, LA
Job Description
Service Manager
Pay Range: $75,000 - $100,000 per year (based on experience) Schedule: Full-time, Monday-Friday, 7:00 a.m. - 5:00 p.m. Work Setting: In-person
About the Role
Next Level Solutions is looking for an experienced Service Manager on behalf of one of our amazing clients with openings in both Lafayette and Houma, Louisiana. This is a full-time, in-person opportunity for a motivated leader who takes pride in maintaining efficient operations, exceptional customer service, and a strong, team-oriented culture within the service department.
The Service Manager will oversee daily operations, lead and develop team members, monitor departmental performance, and ensure compliance with all safety and manufacturer guidelines. The ideal candidate is hands-on, proactive, and skilled in building positive relationships with customers and employees alike.
Key Responsibilities
Manage daily operations of the service department to ensure efficiency, profitability, and high customer satisfaction.
Partner with service advisors and warranty managers to maintain communication and resolve issues promptly.
Hire, train, and motivate team members; conduct annual performance reviews.
Forecast and monitor department goals and key performance metrics.
Maintain accurate reporting systems and communicate results to upper management.
Conduct quality checks, road tests, and ensure all work meets high service standards.
Maintain compliance with all federal, state, and local safety and environmental regulations.
Administer warranty claims and ensure proper documentation and processing.
Coordinate with sales, parts, and body shop departments to improve overall profitability.
Monitor technician productivity, shop cleanliness, and tool/equipment maintenance.
Establish and maintain strong relationships with customers to drive repeat and referral business.
Foster teamwork and professionalism within the department and across all business areas.
Qualifications
High school diploma or equivalent required; advanced education or manufacturer certifications preferred.
5+ years of experience in service management, preferably in a heavy-duty or medium-duty truck or automotive environment.
Strong leadership, communication, and organizational skills.
Proficiency with computer systems and basic math functions.
Valid Louisiana driver's license required.
CDL and/or MX certification preferred (company will pay for certification).
Physical Requirements
Frequent walking, standing, and movement throughout the service shop.
Ability to climb ladders, kneel, crouch, and lift as needed.
Exposure to noise, vibration, exhaust fumes, and typical shop materials.
Benefits
401(k) with company match
Health, dental, and vision insurance
Paid time off
Professional development assistance
Certification reimbursement program
If you're an experienced leader who thrives in a fast-paced environment and enjoys coaching teams to deliver exceptional results, we'd love to hear from you.
Service Manager - Security
Customer service manager job in Lafayette, LA
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Service Manager - Security
Baton Rouge
Zip Code : 70827
1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience
Valid Driver's License - AU Driver Policy Requirements
Salary: 55k/yr
Allied Universal is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal?
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability
Safety and Compliance:
Respond to escalated issues professionally, coordinating with clients and internal teams
Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies
QUALIFICATIONS (MUST HAVE):
Must possess one of the following:
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience in leading development, and retaining a diverse team while building positive client relationships
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
Proficiency in web-based applications and computer systems, including Microsoft Office
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
Excellent oral and written communication skills
Knowledge of safety protocols and delivery service
Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Professional, articulate and able to use good independent judgment and discretion
Experience managing a dispersed workforce in a multi-location operation
Law enforcement, military and/or contract or proprietary security services, or facility management experience
American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
Previous payroll, billing and scheduling experience
Aptitude with security systems; CCTV, Access Control, and badge administration
Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)
BENEFITS:
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1497132
Auto-ApplyWireline Service Supervisor
Customer service manager job in Broussard, LA
The Service Supervisor position includes set up, trouble shooting and breakdown of equipment sent out to various customer locations. This will include interaction with the client's representatives and all other involved contractors. The Service Supervisor must correctly and safely operate and install Supreme Services products in a safe and environmentally conscious manner. The Service Supervisor must have a competent understanding of the equipment and all components associated with the materials to include experience in preparation for assembly for all necessary job specific equipment as per customer specifications.
Job Requirements
The Service Supervisor position is a non-entry level position. On the job training will be provided specific to applications of company policies and procedures
The Service Supervisor must show competency in the following areas:
The rigging-up and rigging-down of job specific equipment.
Maintaining and troubleshooting of all job-related equipment.
Capable to complete a job- load out with required equipment under no supervision.
Knowledge of basic computer skill.
Conduct job specific meetings before and after completing operations with clients and contractors using Power-point presentation.
Current possession of a Transportation Worker Identification Credential (TWIC) card is preferred or ability to successfully obtain said credential.
PHYSICAL REQUIREMENTS:
Heavy Work classification; Maximum 100 lbs. lifting; carrying objects up to 50 lbs.
Long periods of sitting, standing, stooping, bending, kneeling and reaching.
Push / Pull while exerting manual force.
Manually tightens or loosens screw type connections using overhand swing of 5 lb. - 10 lb. mull.
Repetitive motions and manual handling of material above or below shoulders height.
Works at a rapid pace.
Repeated ascending/descending stairs and ladders.
Opening/closing heavy doors (e.g. marine watertight doors).
Tasks requiring high levels of manual dexterity.
Participating in emergency response drills.
Swimming (emergency evacuations) (Offshore Locations Only)
Education
High School Diploma or GED
Experience
3-5 Years experience
Design & Service Center Manager - Signet Jewelers - Ambassador Row Courtyards
Customer service manager job in Lafayette, LA
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Join our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we have plenty of opportunities for your growth and success. Start as an Apprentice Jeweler completing administrative/clerical tasks and polishing jewelry, and work toward becoming a Bench Jeweler. We are also looking for candidates with knowledge of stone setting, sizing, polishing and jewelry repair. Working with our team gives you the opportunity to advance from beginner to artisan in a unique promote-from-within environment.
DESIGN & SERVICE CENTER MANAGER
Title: Design & Service Center (DSC) Manager
Reports To: DSC District Manager
Reporting to this Position: Administrative Coordinator, Jewelers, Jeweler Apprentices
Job Summary:
The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager you're an expert of all of them. In the DSC's fast-paced, dynamic environment you exhibit composure as you learn from each new challenge. You build and inspire a high-performing team of unique individuals who deliver the best repair journey for our customers. You create a solid team by recruiting, hiring and having an amazing retention plan. You develop and implement training sessions to improve performance and are responsible for mentoring, motivating and coaching your team.
The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans. Responsible for the maintenance, organization, cleanliness, and safety of the DSC. Ensures that all customers have a wonderful repair journey with Signet by providing work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation of team member performance and sets up action plans where needed to improve performance and holds the team accountable, as well as yourself, to expectations. As manager, you oversee operations and drive core metrics such as Quality, On-time delivery, First-Time-Right, Inventory, Audits and overall profitability by improving margins.
Additional responsibilities include supporting stores with repair sales, questions and possible visits to store locations for additional support. You may also be assigned additional tasks by the District Manager to support the district or partner on new initiatives.
Essential Duties and Responsibilities:
· Follow Quality Control procedures on every job prior to delivery to stores by utilizing the 5 critical check point process
· Provide estimates back to stores within 24 hours on cost and turnaround time
· Order parts within 2 days of receiving a job
· Communicate to stores any discrepancies on jobs immediately within 24 hours
· Communicate to stores receipt on any jobs that will be delayed and not meet original promise date within 24 hours
· Review parts daily and delegate ordering task to Administrative Coordinator (AC), Apprentice or Jewelers, as assigned by the manager
· Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities
· Do same day Jared jobs to meet customers' expectations
· Offer solutions and partnership as needed
· The recruiting and vetting of candidates to fill open positions
· Attend and participate in district meetings
· Visit local stores when time allows
· Perform the tasks and skillsets, minimum of B level jeweler
· Live Signet's Core Values
· Other duties as assigned
Administrative:
· Oversees daily operations of the Design & Service Center
· Identifies supply needs and delegates orders to AC, Apprentice or Jewelers, as assigned by the manager
· Organizes jobs and distributes to production jewelers daily and throughout the day
· Identifies and prioritizes rush jobs and special orders
· Maintains control of supply orders and keeps the right level of inventory on hand
· Oversees daily production and billing
· Maintains an oversight of receiving and shipping
· Ensures all equipment is in working order daily
· Controls the security access to the DSC and ensures all repairs and supplies are safe
· Communicate reoccurring concerns with merchandise via the portal and the district manager
· Communicate concerns with store partners to the district manager
· Have weekly communication with your district manager to discuss weekly performance
· Review your AP detail report and discuss any discrepancies with your district manager
· Report weekly metric numbers to your district manager
· Create weekly Team Member schedules and publish them in a timely manner
· Ensure all team members follow time and attendance policy by punching in and out correctly
· Ensure all team members follow lunch break and rest break policies
· Review payroll punched hours and make corrections if necessary
· Make appropriate schedule changes for DSC demand needs
· Forecast workloads by reviewing capacity daily and update district manager if needed
· Ensure all custom jobs are processed correctly by utilizing our custom systems
· Oversee all follow-up on custom jobs
· Ensure all information required for custom jobs is completed before sending to CAD
· Review all reports daily (morning report, production report, FTR report, VOC, sales)
· Utilize and identify areas of improvement using your Profit and Loss report
· Oversee the workflow process of your DSC
· Adhere to all policies and procedures for shipping to stores and outside vendors
· Communicate with stores and outside vendors when needed
· Train team on use of PPE and review yearly
· Train team on the safety data sheets and SDS book and regulations
· Know Repair Support contacts at home office
· Complete inventory task once per month and submit to district manager
· Follow scrap and sludge tank policies and procedures for processing
· Complete all training assigned to you in a timely manner
· Complete all MyWork tasks daily
· Know how to use Smartsheet in the portal
· Attend and participate in Teams/Zoom meetings when scheduled
· Know how to use an incident report
Supervisory Responsibilities:
· Understand and uphold Human Resources and Loss Prevention Policies and Procedures
· Recruit Design & Service Center Team Members utilizing the Talent Acquisition Guide
· Train all DSC Team Members in their areas of responsibility
· Coach Design & Service Center Team Members to improve their performance
· When applicable, hold Team Members accountable to improve their performance or modify current behaviors
· Conduct company directed Quarterly Check-In and/or Performance Appraisal as assigned
· Hold two huddles daily with your team to set direction for the day
· Oversee that Team Members complete safety training, quizzes and training modules
· Conduct weekly One-on-Ones with all Design & Service Center Team Members
· Monitor Jewelers' production performance daily
Qualifications:
· Proven ability to drive amazing customer service
· Ability to drive performance with a team
· Effective communication skills
· Ability to effectively trains others
· Experience with performance and driving metrics
· Managing multiple tasks
· Ability to adapt to challenges while remaining calm in a constantly challenging and ever-changing environment
· Previous management experience preferred
· Analytical thinker
· Previous experience with coaching others
· Must be a solid team player
· Leadership capabilities
· Must have the minimum skill set of a Level B Jeweler
· Continually strive to improve skills to Level A and Level AA Jeweler
Certificates, Licenses, Registrations:
· Must have a valid driver's license and proof of insurability.
Education and/or Experience:
· Minimum of High School Diploma or GED preferred
· Minimum skill set of Level B Jeweler
· Associates or Bachelor degree in related field preferred but not required
· Computer Aided Design (CAD) skills preferred but not required
· Computer Aided Manufacturing (CAM) skills preferred but not required
· Previous management experience
· GIA Gemology training
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
· Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; see well enough to discern differences in quality of merchandise.
· Travel by car is regularly required, you must have reliable transportation. Air travel and overnight travel may be required.
Work Environment:
The work environment characteristics described here are representative of those for a team member while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
· Workweek hours will vary and will regularly includes some weekend, evening, early mornings, holiday and extended hours
· Overtime required - varies
· Design & Service Center environment
· The noise level in the work environment is usually moderate to high
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.
Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.”
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyOffshore Service Supervisor I-III - Cement - 204696
Customer service manager job in Lafayette, LA
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
Job Duties
* Under general supervision, coordinates and oversees cementing service line work at the well site, providing quality service to the customer.
* Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels.
* Ensures customer satisfaction with work performed.
* Coordinates and directs the activities of service operators.
* Coordinates the clean up, repair, and preparation of equipment for the next job.
* Plans and performs necessary calculations for the total job at the well site as needed.
* Leads the site crew comprised of Halliburton and/or non-Halliburton employees.
* Evaluates individual performance levels of the crew and trains operators to improve their job performance.
* Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.
* Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations.
* Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.
* Promotes and takes an active part in the Quality Improvement Process.
Qualifications
* Skills are typically acquired through a high school diploma, or similar education, and
* One year of experience as Service Operator-Cementing, II.
* Given the nature of oil field service work, the ability to communicate effectively with others is necessary.
* Candidate must meet the minimum developmental standards for this job classification.
* Has necessary working skills within the service line and a general understanding of other service functions.
Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Supervisor II or Service Supervisor III.
World Class Benefits:
At Halliburton, we're committed to providing you and your family with a comprehensive and affordable benefits package - which means we offer support for your physical, emotional, financial and parental needs, both now and in the future. When you join our team, you'll have access to a wide range of resources designed to help you thrive at work and at home. By clicking here, you can review a summary of the benefits available once you join.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
100 South Park, Lafayette, Louisiana, 70508, United States
Job Details
Requisition Number: 204696
Experience Level: Experienced Hire
Job Family: Operations
Product Service Line: Cementing
Full Time / Part Time: Full Time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
Assistant Manager - Service
Customer service manager job in Brusly, LA
The Assistant Manager is responsible for supporting the management in all operations of a Walk On's Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. The assistant manager must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On's systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The assistant manager must promote a fun and welcoming work environment through positive reinforcement and teamwork. The assistant manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The assistant manager must have the ability to promote sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs.
JOB DUTIES
Ensure proper staffing levels by recruiting and interviewing talented team member following company guidelines.
Manages FOH team members, including scheduling, performance feedback, and discipline.
Is responsible for ongoing training and professional development of all team members, with a focus on the FOH team.
Effectively communicates with management team and corporate team to ensure Walk-On's service standards without issue.
Drives daily, weekly, monthly, and quarterly sales goals through internal incentives.
Prepares daily and weekly labor projections based on business performance.
Recognizes accomplishments and creates a performance based workplace where WINNING is standard.
Attracts customers by working with LSMs to develop and implementation of in store marketing and advertising programs.
Works with LSMs to evaluate in store marketing program results and identify and track changing demands.
Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.
Coaches and develops talent within the FOH team.
Responsible for adhering to Walk-On's systems and standards to increase production and productivity.
Coaches Walk-On's hospitality standards to ensure each guest has a memorable “Game Day” experience.
Celebrates the wins with the team creating an energetic and supportive work environment.
Ensures guest satisfaction by monitoring food quality and service standards through guest interactions.
Responsible for recruiting, training, coaching, developing, and counseling FOH team.
Responsible for all ATC, local, and state government requirements and regulations.
Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card).
Maintains safe, secure, and healthy facility by adhering to Walk-On's/Ecosure safety and sanitation guidelines.
Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback.
Responsible for demonstrating the Walk-On's identity in appearance, demeanor, values, and ethics as outlined in the Walk-On's Manager Code of Conduct.
Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste.
Responsible for order, inventory, and display of all merchandise.
Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels.
Responsible for setting the standard in both work ethic and attitude.
Hold him or herself and team accountable for all wins and losses.
SKILLS / QUALIFICATIONS
Must have 2 years of management experience in a full service, high volume restaurant.
Solid track record of success in previous assignments demonstrating upward career tracking.
Strong communication and leadership skills.
Ability to work as a TEAM with management staff and employees.
Imaging Services Supervisor
Customer service manager job in Lafayette, LA
If you are searching for a chance to use your expert knowledge to improve the lives of patients and their families, IU Health, Indiana's largest comprehensive health system with 16 hospitals and more than 34,000 team members, has the career you are looking for!
This position is fulltime, days. Supervising for the inpatient x-ray department. Responsibilities include overseeing inpatient, outpatient and emergency room x-rays, fluoroscopy, surgery procedures and pain management imaging. The shift is Monday - Friday at Arnett Hospital.
New hire bonus available for those that qualify!
Working with the Manager and/or Director, is responsible for planning, directing and coordinating the daily functions and workflow of assigned departmental personnel. Supervises Imaging Services personnel involved in CT, MRI, Nuclear Medicine, Ultrasound, Diagnostics, Non-Invasive Cardiology, Vascular Lab, Interventional, Neurodiagnostics or Mammography procedures. Ensures department rules, regulations, procedures and protocols are properly followed.
Basic Life Support certification required. May also require Advanced Life Support certification, if applicable.
Requires active status through one of the following: American Registry of Radiology Technology (ARRT), the American Registry of Diagnostic Medical Sonographers (ARDMS), Nuclear Medicine Technology Certification Board (NMTCB), American Registry of Magnetic Resonance Imaging Technologists (ARMRIT), or Cardiovascular Credentialing International (CCI), as required per specific modality. Must have at least one advance imaging credential, if supervising advanced modalities. May be required to have additional certifications dependent on department needs.
Requires license from Indiana State Department of Health, as required per specific modality.
Requires knowledge of state and federal laws relative to assigned area.
Requires ability to maneuver equipment and improvise positions when the condition of the patient does not permit routine positioning.
5-7 years of experience, per specific modality, preferred.
#LI-Onsite
Auto-ApplyCommercial Service Center Manager
Customer service manager job in Lafayette, LA
Provide uncompromised quality and effective service to customers and employees. Manage all operational aspects within the Service Center territory, including meeting revenue, sales, and P&L goals. Heavy responsibility for personal sales goals as well.
Job Functions and Responsibilities
50-70% of the time prospecting and cultivating relationships with local business owners and networking with Commercial-based organizations
Explain and train on inspection, treatment, materials, and sales procedures in accordance with company standards and regulatory requirements
Provide motivation, direction, and assign tasks to achieve all Service Center goals consistent with company guidelines as they relate to revenue, sales and profit
Recruit, interview, and hire staff
Ensure proper and complete sales & service documentation
Maintain proper equipment and material inventory, employee records, vehicle records, and customer records within company and government guidelines
Managefleetandteammembersforefficiencyandsafetyandensureprofessionalism
Required Qualifications and Experience
Excellent Leadership, communication, and interpersonal skills
Proventrackrecordindeliveringstrongsalesresultsandleadingteamstodeliversuperiorsales
Proven ability to multi-task with strong organizational skills
Proficient in Microsoft Word, Outlook, and Excel
Basic math skills
Ability top as any state regulatory agency required licensing/certification exams
Able to work a 40hour(minimum) work week
Possess current Driver License in the state where you work
Ability to pass back ground and drug screening tests
Has less than 3 moving violations within the past 3 years and no DUI/DWI in the past 7 years
High school degree or equivalent
Physical Requirements
Constant mobility, including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching, and standing for long periods
Climbing into attic sand crawling in crawlspaces
Operation of hand and power equipment
Listening to loud noise from tools and equipment
Long hours of physical labor
Lifting up to 50
Work both indoors and outdoors, in all weather conditions
Exposure to vegetation, dust, dirt, insects, and animal remains
Career Path Opportunities
Commercial Sales Manager
Commercial Technical Training Manager Regional Vice President
Senior Vice President
Benefits
Competitive Compensation Work-Life Balance
Awards and Recognition Programs Career Mapping
Professional and Career Development Training Upward Career Mobility
401K Matching
Medical, Dental & Vision Insurance
Employer-Paid Life Insurance
Ancillary Products: Disability, Cancer, Accident, Voluntary Life, Auto and Home Insurance, Employee Assistance Program
Health & Wellness Programs Holidays
Paid and unpaid time off
Job Segment: Pest Control, Sales, Manager, Commercial
About Arrow
Arrow Exterminators was founded in 1964 and remains a family-owned business today. With 87 service centers operating in 11 states, we are the 6th largest pest control company in the U.S, the 2nd largest privately owned. We believe in going BEYOND THE CALL in everything that we do to provide uncompromised service to our customers at a great value. We are tenaciously persistent about providing the highest quality of services to protect the environment and the well-being of the public we serve. #ArrowExterminators
Arrow Exterminators specializes in Pest Control, Termite Protection, Mosquito Prevention and Control, Fire Ant Control, Wildlife Control and Exclusion Services, Handyman Services, Insulation Services, New Construction Treatments, Lawn Care Service, and providing documentation for Real Estate Transactions. We offer these services in both residential and commercial situations.
We are an Equal Opportunity Employer and Drug-Free Workplace
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
Manager - Government Services (Program Administration)
Customer service manager job in Lafayette, LA
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
We are looking for a Manager - Government Services (Program Administration) who is responsible for assisting in the management of large, multi-faceted projects and/or multiple projects simultaneously. They will assist the team through all phases of a program including strategic planning, work planning, mobilization, execution, and closeout consistent with established program delivery processes to meet the scope, schedule, budget and other contract requirements
Note: this is a hybrid role, where you would be required to work out of our local office or client's location 2 or more days a week.
What it Means to Work for EisnerAmper:
* You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
* You will have the flexibility to manage your days in support of our commitment to work/life balance
* You will join a culture that has received multiple top "Places to Work" awards
* We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
* We understand that embracing our differences is what unites us as a team and strengthens our foundation
* Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
What Work You Will be Responsible For:
* Evaluates client needs, recommends project approaches, and understands engagement scope, manages activities for completing work, and assists with oversight of overall quality control of client deliverables.
* Assists the team through all phases of a program including strategic planning, work planning, mobilization, execution, and closeout consistent with established program delivery processes to meet the scope, schedule, budget and other contract requirements.
* Ensures that the scope of work is completed to the satisfaction of the client and key stakeholders, while simultaneously ensuring that quality, financial, risk management, business and policy expectations are met.
* Serves as one of the firm's primary contacts with the client.
* Provides leadership and facilitates technical and management collaboration amongst project team members and the client.
* Participates on proposal writing teams including writing and coordinating submissions
* Assists with preparation of written reports, deliverables, and other materials for clients
* Communicates and works with the client on a variety of issues potentially including progress and status, scope, schedule and budget as well as progress of deliverables, client reviews, technical input, and comment resolution.
* Facilitates collaboration with external agencies, if required, and other stakeholders as needed to enable successful development and implementation of complex project workflow and processes
* Ensures compliance with applicable policies and procedures, laws and regulations, and keeps current on compliance-related areas.
* Exhibits excellent client service skills including the identification of opportunities to provide additional services to clients and/or non-clients.
* Ensures that engagement procedures comply with professional requirements and identifying engagement efficiencies.
* Estimates effort and resources required for responsibilities and ensures all are prioritized effectively and delivered on time.
* Collaborates with engagement leaders to ensure that the scope of work is completed to the satisfaction of the client and key stakeholders, while simultaneously ensuring that quality, financial, risk management, business and policy expectations are met.
* Builds and maintains trusted relationships with diverse group of clients, team members, managers, and subject matter experts.
* Maintains required CPE hours for Firm and applicable licensing standards.
Basic Qualifications:
* Bachelor's Degree
* Experience in a consulting/advisory practice
* 5+ years of program management experience
* At least 1-year experience directly leading/managing a large program
Preferred Qualifications:
* Master's Degree
* Project Management Institute's (PMI) Project Management Professional (PMP) certification, or other related professional certification is preferred
* Experience managing projects using established project management principles (e.g., PMBOK, Agile, or Lean), including scoping, scheduling, budgeting, and monitoring deliverables
* Demonstrated ability to supervise project teams, including assigning responsibilities, monitoring progress, and guiding team performance
* Experience with federally funded grants management programs and reporting requirements, including ARPA, IIJA, EPA, FEMA, or Broadband is desired.
* Experience managing multiple projects of various sizes, including the development of a project plan, managing a team, creating, and managing project budgets.
* A strong policy background including a comprehensive understanding of the Uniform Guidance, Title 2 of the Code of Federal Regulations (CFR) Section 200, and post-award grant management activities and compliance requirements is desired.
* Experience supporting programs from initiation through closeout in a supervisory capacity managing scope, schedule, budget, and risks to ensure client satisfaction is desired.
* Experience collaborating with cross-functional departments and external stakeholders, communicating with clients, and ensuring compliance with company policies and industry standards is desired.
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.
About our Government Sector Services Team:
EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements.
Keeping up with ever-changing regulatory requirements, Governmental Accounting Standards Board ("GASB") pronouncements and federal grant administrative requirements can be overwhelming. Our team can help you navigate these requirements while displaying transparency with the people you serve.
EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients.
Should you need any accommodations to complete this application please email: *********************************
#LI-Hybrid
#LI-IN1
Preferred Location:
Baton Rouge
Auto-ApplyMarketing Company Storage Manager
Customer service manager job in Lafayette, LA
If you are organized, tidy and an excellent communicator, consider becoming U-Haul Company's newest Storage Clerk. In this role you will help carry out storage facility operations to ensure that customers receive the highest quality of care. In exchange, U-Haul offers excellent benefits.
U-Haul Offers:
Full medical coverage, if eligible
Prescription plans, if eligible
Dental and vision plans
Registered Dietitian Program, if eligible
Gym Reimbursement Program
Weight Watchers, if eligible
Virtual doctor visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University
Business-travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation and sick days, if eligible
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident coverage
24-hour physician available for kids
MetLaw Legal Program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels and more
LifeLock identity theft protection
Savvy consumer-wellness programs - from health-care tips to financial wellness
Dave Ramsey's SmartDollar Program
U-Haul Federal Credit Union membership
Storage Clerk Primary Responsibilities:
Schedule and facilitate auctions.
Train facility housekeepers.
Coordinate with marketing company president and executive assistant to complete new builds.
Storage Clerk Minimum Qualifications:
Proficiency with technology
Management experience
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyRestaurant Zone Manager
Customer service manager job in Lafayette, LA
Initial hiring pay range (based on location, experience, etc.): $15 / hour
At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
One Pass Gym Membership Program
Tuition Reimbursement
Crewmember Assistance Program
Pet Insurance
Perks & Rewards for Restaurant Managers:
Weekly Pay!*
Competitive pay
Paid Time Off & Sick time
8 paid Holidays a year**
Early closure for company events
Casual Work Attire
Perkspot Employee Discount Programs
*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
**Some locations may vary
Job Description
Your Role at Raising Cane's:
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in management responsibilities of one restaurant zone's operations.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities:
Purpose of the position:
Ensures operations meet Raising Cane's standards in one restaurant zone during a shift
General to the role:
Enforces Raising Cane's policies and standards
Manages assigned zone according to Raising Cane's operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Directs crewmembers during a shift
Provides exemplary customer service
Supports execution of reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned
Qualifications
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, execute and convert plans into action to solve problems
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Must complete all required Raising Cane's company training programs
1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience
Must be 18 years of age or older
High school diploma or equivalent preferred
Additional Information
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Store Manager 10787
Customer service manager job in Lafayette, LA
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyCommercial Insurance Client Service Manager
Customer service manager job in Lafayette, LA
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Client Service Manager for our Lafayette, LA office.
Client Service Managers at this location are Responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include:
Processes and Invoices policies
Assists clients with making coverage changes and completes all service requests efficiently
Maintains detailed customer records in the management system (Epic)
Answers or refers insured's questions and concerns regarding policies
Core Competencies:
Leadership: Display leadership skills and ability to motivate fellow employees
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Location:
Employee can base out of our Metairie, Covington, or LaPlace, LA office.
Experience:
1-2 years of Commercial Insurance experience is preferred
Licensing and Credentials:
Active General Lines or Property & Casualty License required (company will help candidate obtain licensure if needed)
Systems:
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Physical Requirements:
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee Wellness Program
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Service Supervisor I-III - Cementing - 204690
Customer service manager job in Lafayette, LA
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
Job Duties
* Under general supervision, coordinates and oversees cementing service line work at the well site, providing quality service to the customer.
* Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels.
* Ensures customer satisfaction with work performed.
* Coordinates and directs the activities of service operators.
* Coordinates the clean up, repair, and preparation of equipment for the next job.
* Plans and performs necessary calculations for the total job at the well site as needed.
* Leads the site crew comprised of Halliburton and/or non-Halliburton employees.
* Evaluates individual performance levels of the crew and trains operators to improve their job performance.
* Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.
* Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations.
* Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.
* Promotes and takes an active part in the Quality Improvement Process.
Qualifications
* Skills are typically acquired through a high school diploma, or similar education, and
* One year of experience as Service Operator-Cementing, II.
* Class A CDL Licensure is required.
* Given the nature of oil field service work, the ability to communicate effectively with others is necessary.
* Candidate must meet the minimum developmental standards for this job classification.
* Has necessary working skills within the service line and a general understanding of other service functions.
Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Supervisor II or Service Supervisor III.
World Class Benefits:
At Halliburton, we're committed to providing you and your family with a comprehensive and affordable benefits package - which means we offer support for your physical, emotional, financial and parental needs, both now and in the future. When you join our team, you'll have access to a wide range of resources designed to help you thrive at work and at home. By clicking here, you can review a summary of the benefits available once you join.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
100 South Park, Lafayette, Louisiana, 70508, United States
Job Details
Requisition Number: 204690
Experience Level: Experienced Hire
Job Family: Operations
Product Service Line: Cementing
Full Time / Part Time: Full Time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
Assistant Manager - Service
Customer service manager job in Brusly, LA
Job Description
The Assistant Manager is responsible for supporting the management in all operations of a Walk On's Sports Bistreaux while exhibiting leadership and direction to the Front of House (FOH) team. The assistant manager must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On's systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The assistant manager must promote a fun and welcoming work environment through positive reinforcement and teamwork. The assistant manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The assistant manager must have the ability to promote sales and maximize financial success through in-store marketing, controlled inventory costs, and labor costs.
JOB DUTIES
Ensure proper staffing levels by recruiting and interviewing talented team member following company guidelines.
Manages FOH team members, including scheduling, performance feedback, and discipline.
Is responsible for ongoing training and professional development of all team members, with a focus on the FOH team.
Effectively communicates with management team and corporate team to ensure Walk-On's service standards without issue.
Drives daily, weekly, monthly, and quarterly sales goals through internal incentives.
Prepares daily and weekly labor projections based on business performance.
Recognizes accomplishments and creates a performance based workplace where WINNING is standard.
Attracts customers by working with LSMs to develop and implementation of in store marketing and advertising programs.
Works with LSMs to evaluate in store marketing program results and identify and track changing demands.
Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.
Coaches and develops talent within the FOH team.
Responsible for adhering to Walk-On's systems and standards to increase production and productivity.
Coaches Walk-On's hospitality standards to ensure each guest has a memorable “Game Day” experience.
Celebrates the wins with the team creating an energetic and supportive work environment.
Ensures guest satisfaction by monitoring food quality and service standards through guest interactions.
Responsible for recruiting, training, coaching, developing, and counseling FOH team.
Responsible for all ATC, local, and state government requirements and regulations.
Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card).
Maintains safe, secure, and healthy facility by adhering to Walk-On's/Ecosure safety and sanitation guidelines.
Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback.
Responsible for demonstrating the Walk-On's identity in appearance, demeanor, values, and ethics as outlined in the Walk-On's Manager Code of Conduct.
Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste.
Responsible for order, inventory, and display of all merchandise.
Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels.
Responsible for setting the standard in both work ethic and attitude.
Hold him or herself and team accountable for all wins and losses.
SKILLS / QUALIFICATIONS
Must have 2 years of management experience in a full service, high volume restaurant.
Solid track record of success in previous assignments demonstrating upward career tracking.
Strong communication and leadership skills.
Ability to work as a TEAM with management staff and employees.