Customer service manager jobs in Lincoln, NE - 517 jobs
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Client Manager - US Large Market
American Express 4.8
Customer service manager job in Lincoln, NE
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
**Job Responsibilities:**
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
+ Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment
+ Ability to effectively influence and manage change and display solid leadership skills.
+ Sells with integrity, in alignment with compliance and internal partner business requirements.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023645
$89.3k-150.3k yearly 3d ago
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Client Manager - Healthcare
Alliance Medical Staffing 4.4
Customer service manager job in Omaha, NE
At Alliance Medical Staffing, we're people who serve, helping people who serve. No matter how you look at it, there's a whole lot of serving going on in our world and that's just the way we like it.
What do we do? We connect nurses and allied health clinicians with hospitals and healthcare facilities across the country and around the corner. And we're very good at what we do.
As a company and employer, We share a purpose for helping others and the drive to make a difference. And we offer great opportunities for personal and professional growth.
At Alliance Medical Staffing, you'll find a great place to work and a career home.
But the only way to really get to know us, is to join us. We think you'll fit right in.
Client Manager -
The Client Manager will manage new and existing clients within the long-term care and acute care space. The Client Manager is integral to client management, retention, saturation, growth and building long-term relationships. This role will focus on account expansion within systems and facilities. This role will require staffing for all LTC positions ranging from CNAs, LPNs, RNs, and interim leaders such as DONS and NHAs.
Job Responsibilities:
Contact new and existing LTC Clients to determine staffing shortages for traveler and contract opportunities
Maintain and grow footprint within LTC systems and clients to increase headcount and revenue
Communicate, understand, and develop relationships with various clients - covering all areas of needs, understanding contracts, facility requirements around placement, billing, and job descriptions
Work daily with Placement Consultants to match and present qualified healthcare professionals for placement in job openings based on facility needs and requirements
Organize potential candidates for openings based on good job match, quality and value to Alliance Medical Staffing and the client
Assist Operations Team and Placement Consultants in accessing, organizing, and sending pre-employment paperwork from placed Travelers to Client facilities
Ongoing follow up with current facilities prior to, during and post start to check on Travelers' status
Work with Operations Team and Placement Consultants to help resolve any personal or professional issues with Travelers and the client
This position involves independent negotiations with clients regarding bill rates and independent judgment regarding the Traveler qualification process
This position is largely based on independent judgment as Client Managers are viewed as a single point of contact for our Clients
The scope of responsibility for this position is supervisory in nature not clinical in nature
Job Qualifications:
College degree OR 2+ years of strong sales experience
Preferences:
Experience recruiting, selling new clients, and managing existing clients
Experience as a recruiter or client manager role
Staffing industry experience
Travel Nursing experience
Medical field and/or terminology background
Some of the benefits we offer…
Insurance: health, dental, vision, and company-paid life insurance
Flexible PTO
Competitive compensation as part of our total rewards package
(6) paid Holidays
Why us?
We live our Values in all we do
Relaxed culture and casual dress
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
$95k-124k yearly est. 4d ago
Site & Service Manager - Wastewater Treatment
Ecolab 4.7
Customer service manager job in Omaha, NE
Join Ecolab's Nalco Water group providing onsite reliable and efficient operations while keeping people safe and reducing environmental impact. Help our customers reduce water, energy, and other natural resource consumption, improve productivity, and reduce operational risk.
What's in it For You:
On-the-Job Training to start or develop a career in a high demand field
Opportunity for a long term, advanced technical career path
Access to best-in-class resources, tools, and technology
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
High safety standards and excellent training
What You Will Do:
Manage operators in their day-to-day duties to operate and maintain the Industrial Wastewater Plant, including DAF, pumps, valves, filters, and other equipment
Collect Water samples - Perform testing on lab samples, analyze and record results and data in accordance with company and regulatory requirements
Conduct routine basic preventative maintenance such as oil changes, greasing, and replacing parts with basic hand tools
Comply with all OSHA, EPA and Company Safety Programs and requirements
Maintain Chemical & parts Inventories
Perform visual inspections of plant equipment and perform preventative and emergency maintenance as needed
Minimum Qualifications:
High school diploma or equivalent
Ability to obtain Iowa DNR certification within 12 months if not already certified
Must be 18 years of age or older
Must be authorized to work in the U.S.
Basic computer & communication skills internally with team and externally with customers
Preferred Qualifications:
Previous Experience in Industrial Wastewater Treatment, particularly with laboratory procedures.
Experience in heavy industry- particularly metals manufacturing
Physical Demands:
Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing vertical ladders, talking and hearing
Must be able to pass a drug screen and physical exam
Must be willing to work indoors and outdoors in all seasons and weather
Position Details:
Location: Oakland, Iowa
Four direct reports: operators & technicians
Day Shift, some after-hour or weekends as needed
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation, and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability, and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$81.2k-121.7k yearly Auto-Apply 13d ago
Customer Success Manager
National Research Corporation 4.0
Customer service manager job in Lincoln, NE
At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.
Our associates. . .
Have Purpose - we do work that matters for our partners, the community, and the healthcare industry.
Innovate with us to move healthcare forward.
Give back to the community with paid volunteer time off.
Think Boldly - we have big ideas and are empowered to "think like an owner."
Fit your role and do what you love.
Grow and develop along a career path designed by you.
Feel Connected - our favorite thing about our workday is each other.
Support one another - no one says, "That's not my job."
Celebrate with each other at beer:30, virtual events, and company gatherings.
Be Understood - we are each unique and want to live our best lives at work and home.
Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.
Who we want
* Do you build great customer relationships that inspire loyalty?
* Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business?
* Do you easily multitask and juggle the many demands on your time while engaging and following up with customers?
* Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers?
What you will do
As a Customer Success Manager, you will partner with healthcare organizations and provide innovative solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote portfolio development, expansion, retention and loyalty. In addition, you'll strategize with Growth Team members to devise and facilitate customer success plans, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health's solutions. Finally, you'll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the ChallengerTM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding.
What you need
* Bachelor's Degree Required
* Healthcare experience a plus
* The ability to travel up to 30%.
* Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customerservice and sales
* Effective presentation and facilitation skills
* Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred
* High learning agility and ability to think critically
* Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through
* A valid driver's license is required
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 - $120,000 exclusive of fringe benefits or potential bonuses. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Again, hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.
NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C.
In general, NRC Health's positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities.
Inclusion & Belonging
At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.
Have Purpose. Think Boldly. Feel Connected. Be Understood.
$70k-120k yearly Auto-Apply 30d ago
Retail Customer Service Manager
Michaels 4.2
Customer service manager job in Lincoln, NE
Store - LINCOLN-48TH ST, NELead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customerservice.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$33k-54k yearly est. Auto-Apply 60d+ ago
Customer Success Manager
Companycam 3.7
Customer service manager job in Lincoln, NE
Hi, we're CompanyCam.
We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.
But don't let that corporate description fool you-the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!
The Role
As a Customer Success Manager, you'll play a critical role in helping customers get long-term value from CompanyCam. You'll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth. Through proactive outreach and meaningful conversations, you'll help customers solve real problems while ensuring they fully understand how CompanyCam supports their business goals. This role is essential to reducing churn, increasing engagement, and driving expansion across our customer base. You'll work closely with Sales, Marketing, and Product to ensure our customers feel supported at every stage of their journey.
Location: Candidates must permanently and currently reside in Lincoln, Nebraska or the surrounding metro area.
What You'll Do
Proactively engage with customers to monitor account health and drive successful adoption
Educate and train customers on CompanyCam features, best practices, and new product updates
Identify at-risk accounts and execute thoughtful retention strategies to reduce churn and downgrades
Manage renewals by guiding customers through contract continuation and addressing concerns
Partner with Account Managers to identify and qualify growth opportunities such as add-ons or expanded usage
Advocate for customer needs internally while aligning with CompanyCam's business goals
Develop and contribute to training resources that improve customer education and product usage
The Impact You'll Have
At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems-and we believe that kind of work is best done by a team that reflects the world around us.
I
n this role, you'll drive impact by:
Improving customer retention by proactively addressing risk and strengthening relationships
Increasing product engagement and revenue through education, adoption, and expansion efforts
Elevating the customer voice across the organization to influence better outcomes and experiences
Showcasing customer success to help others understand the value of growing with CompanyCam
What You'll Bring
Experience in a customer-facing role, ideally within a SaaS environment
Strong written and verbal communication skills with the ability to lead quality customer conversations
Proven ability to work independently while managing a book of business
A high level of empathy and a customer-first mindset balanced with business goals
Strong problem-solving and strategic thinking skills
Ability to identify trends and opportunities through customer usage and feedback
Bachelor's degree in Business Administration or Communications, preferred
A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.
Benefits & Compensation
This is a salaried/hourly position at CompanyCam. Our starting salary range is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other benefits.
CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.
For any accommodations or technical issues related to the online application or interview process, please email ******************* and we'll respond promptly. Please do not include any medical or health information in your message.
Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.
$48k-67.2k yearly Auto-Apply 12d ago
Customer Experience Coordinator - Omaha, NE
Veterinary Emergency Group (Veg
Customer service manager job in Omaha, NE
Job Description
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work .
THE JOB
As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
WHAT YOU'LL DO
Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nurses and doctors updated on customer needs for a seamless care experience.
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital
WHAT YOU NEED
2+ years of experience in a customerservice role
Advanced knowledge in computer programs and practice management software
Highly organized, with strong attention to detail
A strong communicator; able to interact positively with anyone and everyone
A strong multitasker, able to thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don't need to worry about your student debt
Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
$55k-101k yearly est. 7d ago
Enterprise Customer Account Manager
UKG 4.6
Customer service manager job in Lincoln, NE
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
+ Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
+ Attend industry events, trade shows, and conferences relevant to your customer base.
+ Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
+ Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
+ Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
+ Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
+ Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
+ Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
+ Share new product offers and innovations during business reviews to drive sales.
+ Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
+ Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
+ At least 8 years of experience driving full cycle sales management process
+ Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
+ Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
+ Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP
**Preferred Qualifications:**
+ Proven track record of building and growing customer relationships in an Enterprise territory.
+ Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
+ Strong consultative selling skills with the ability to understand customer/prospect business requirements.
+ Excellent communication and presentation skills.
+ Ability to work collaboratively with internal stakeholders and leverage executive relationships.
+ Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
+ Superior negotiation, written and verbal communication skills
+ Up to 50% travel
**Equal Opportunity Employer: **
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** .
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$38k-55k yearly est. 40d ago
Client Experience Manager
Retire Smart Holdings, Inc.
Customer service manager job in Omaha, NE
Join our Dynamic Team as Client Experience Manager!
Are you passionate about delivering an outstanding client experience and leading a team in a collaborative, fast-paced environment? Do you excel at building and maintaining strong client relationships, mentoring others, and streamlining service operations? If so, we would love to connect with you! Our growing independent Insurance and Financial services firm is seeking a dedicated Client Experience Manager to oversee our client service team and ensure our clients receive the highest level of personalized support and care. This is a key leadership role with direct impact on both client satisfaction and operational excellence.
What You'll Do:
Lead and manage the Client Service Team, fostering accountability, collaboration, and growth
Serve as the direct communication link between the Client Service Team and the Executive Team
Take ownership of all client escalations, ensuring timely, thoughtful, and effective resolution
Build and maintain strong client and vendor relationships that align with the firm's mission and strategy
Implement, refine, and scale processes within our CRM to create efficiency and consistency
Continuously look for ways to elevate the overall client experience
Develop and enhance onboarding systems that ensure smooth, professional client transitions
Design and implement training programs to onboard and upskill team members
Provide progress updates to the Executive Team on key initiatives, milestones, and completion timelines
Assist with hiring process
Establish & monitor performance metrics
Provides timely & constructive performance feedback to support employee development
Oversee corrective action in a fair and consistent manner in line with company policy
Experience You'll Bring:
Bachelor's degree or 5yr related prior management experience highly preferred
Proven success leading a fast-paced client service team with measurable results
Excellent analytical and problem-solving skills with a proactive mindset
Exceptional written and verbal communication skills with attention to detail
Strong interpersonal skills with the ability to inspire confidence and trust
Ability to prioritize competing demands and drive projects to completion
Proficient with Microsoft office suite
Bonus Points
Active Life, Health, and Annuities License
Experience with Wealthbox CRM, Orion, Wealthscape, or AI-driven client tools
Experience at an RIA or Wealth Management Firm
What You'll Get:
Amazing Benefits: Comprehensive medical, dental, vision, and 401(k) plans (with matching options)
Generous PTO Package: Enjoy a balanced work-life schedule
Continuous Development Opportunities: Grow both personally and professionally with ongoing training and development
Charitable Giving Participation: Be a part of our commitment to making a difference in the community
Team-Centric Environment: Join a collaborative team dedicated to our core motto: “Do the right thing, for the right reason, at the right time.”
General Physical Requirements:
Ability to sit for extended periods of time
Ability to walk short distances within the office
Ability to lift & carry up to 50lbs
Ability to reach above and below shoulder level to access items or equipment
Who We Are:
Retire SMART is an independent financial advisor firm. Through a SMART Plan process, we help take the uncertainty out of our clients' financial future so they can enjoy the retirement they have always imagined. We are proud to serve clients who are engaged and happy with our exceptional service. Each contact we have with a client is an opportunity to make them feel welcome and well cared for.
Our team takes pride in being the best at what we do. We work hard and have fun. We are constantly learning. We help each other achieve goals as a team and encourage each other's personal development. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!
If you're ready to make a meaningful impact and grow with a forward-thinking firm, we invite you to apply and be a part of our journey! Retire SMART is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.
$61k-102k yearly est. 60d+ ago
Plumbing Service Manager
Clarion Home Services Grp 4.3
Customer service manager job in Omaha, NE
Join a company that values growth, teamwork, and respect! We are looking to add a Plumbing ServiceManager to join our team. If you have the motivation and the right skill set, we have the right spot for you. With more than 35 years in the business, Burton Plumbing has expanded to not only specialize in plumbing services, but heating and air, and electrical services. With our expansion comes growth potential and we want you! We are searching for a skilled and motivated Plumbing ServiceManager to join our team. This key role would be responsible for doing ride a longs while also working in the field to bring in revenue. Other responsibilities include site safety, plumbing repairs, site field reports and supervision of other plumbers. If you are looking for a long-term, rewarding career with a well-established company, then this is the place for you. What We Offer:
Benefits that start on the 1
st
of the month following hire date
Great Growth Opportunities
Fantastically fun work culture
Medical (three affordable medical plans to choose from), Dental and Vision Insurance
Company paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.
Company paid Short-Term and Long-Term Disability
Optional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
401k with company match
Professional and Personal Development, Including Continued Education Assistance
Paid vacation and major holidays
Compensation: $100,000 - $150,000 Salary & Bonus
Key Responsibilities:
Team Leadership: Manage and lead a team of plumbing service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.
Service Operations: Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.
Technical Expertise: Utilize your in-depth knowledge of plumbing systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.
CustomerService: Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.
Inventory and Resource Management: Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.
Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.
Qualifications:
Must have Journeyman or Master Plumbing license
Proven experience in plumbing servicemanagement or a similar role, demonstrating leadership capabilities and technical proficiency.
Strong understanding of plumbing systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.
Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.
Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.
Experience with Service Titan preferred
Valid Driver's License and insurable driving record
Must be able to pass a background check and drug screen.
$100k-150k yearly 60d+ ago
Customer Service Sr Associate
Nebraskamed
Customer service manager job in Omaha, NE
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
As a CustomerService Senior Associate, you'll play a pivotal role in efficiently resolving patient concerns and promoting customer satisfaction. Collaborate with patients, guarantors, and third-party payers to address care, billing, and payment inquiries. Exceed productivity and quality benchmarks, actively contribute to team goals, and adhere to policies and regulations. Join us in maintaining excellent customer relations, advocating for patients, and contributing to a positive organizational environment.
If you have questions about applying for the CustomerService Associate, please contact Jana Whitmarsh at **************************
Details
Monday-Friday
Train 7:00a-3:30pm 6-8 weeks, then regular schedule 9am - 5:30pm
ECCP location in the
Mutual of Omaha building, 33rd and Farnam Omaha, Nebraska.
Potential to work from home after 6 months of training is completed.
Ability to type a minimum of 40 words per minute with 95% accuracy required.
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: CustomerService Senior Associate
Responsible for prompt and accurate customer relations in a fast paced environment. Responsible for maintaining excellent communications with customers and managing the resolution of patient concerns. Concerns vary in reason and may be clinical or financial in nature. Serve as a patient advocate and collaborate between departments, external agencies, and the patient while building strong relationships to promote customer loyalty while adhering to organizational mission, vision, and values.
Required Qualifications: CustomerService Senior Associate
High school education or equivalent required.
Minimum of three years of higher education with coursework in a relevant field such as business, healthcare, or a related discipline, OR equivalent combination of education and experience in a relevant professional setting.
Ability to interact with customers over the telephone and face to face required.
Knowledge of patient billing process required. Ability to research and problem solve required.
Analytical, organizational, team, project management, and self-directing skills required.
Excellent verbal and written communication skills and ability to work with diverse customer base required.
Knowledge of Microsoft Office, Microsoft Excel, databases, and payer applications required.
Ability to type a minimum of 40 words per minute with 95% accuracy required.
Preferred Qualifications: CustomerService Senior Associate
Associate's degree in business administration or related field preferred.
Knowledge of collection laws, liens, and bankruptcies preferred.
Membership in hospital or professional revenue cycle organization preferred.
Knowledge of medical terminology, ICD, CPT, and HCPCS coding preferred.
Highly developed knowledge of hospital and/or professional revenue cycle processes required.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
$24k-47k yearly est. Auto-Apply 9d ago
Customer Experience, Program Manager | Central Region
Irhythm Technologies 4.8
Customer service manager job in Omaha, NE
Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
Position: Program Manager, Customer Experience
Location: Remote - National US
About this role:
The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.
Scope of Work:
* Ability to perform role effectively for an average of 6 opportunities concurrently.
* Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
* Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
* Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
* Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
* Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
* Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
* Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and CustomerService to effectively meet the needs of our customers and drive adoption of the Zio service.
* Accountable to prioritizing work that meets the needs of iRhythm business goals
* Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
* Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems
Requirements
* Bachelor's degree required, Master's degree preferred:
* Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree.
* Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
* Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
* Strong communication and presentation skills
* Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
* Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
* Strong understanding of the healthcare landscape and experience in cardiology preferred
* Ability to multi-task and prioritize in a fast-paced environment
* Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
* Must be able to travel up to 50%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$112,000.00 - $145,000.00
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
$32k-44k yearly est. Auto-Apply 48d ago
Customer Care Manager - State Farm Agent Team Member
Shawn Benge-State Farm Agent
Customer service manager job in Omaha, NE
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
You May Be a Great Fit as a Customer Care Manager at Shawn Benge - State Farm Agent if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Compensation: Competitive salary + bonuses + benefits
Agency Type: High-performing, fast-growing insurance agency with standards
ABOUT US: Were not your typical insurance agency.
Were a high-producing, high-expectation, high-energy team that believes insurance can be professional, human, and sometimes even fun. We protect families, businesses, and futures and we do it with excellence, accountability, and humor.
Were now looking for an Office Manager who can run the engine while keeping the culture strong.
THE ROLE
As our Office Manager, you are the heartbeat of daily operations. You dont just manage tasks you manage people, expectations, processes, and professionalism.
RESPONSIBILITIES
Customer Experience:
Ensure every client feels respected and well taken care of
Monitor service quality and follow-up
Handle escalations professionally
Protect the agency reputation
Team Leadership:
Support the agents direction
Lead by example Ninja
Maintain positive culture
Operations:
Maintain workflows and documentation
Improve systems and processes
Culture & Responsibility:
Set the professional tone
Uphold agency and company values
WHO YOU ARE
Organized, confident, and dependable
Calm under pressure
Accountable and honest
Detail-oriented
Customer focused
Team oriented
EXPERIENCE
Customerservice or leadership experience
Office management or operations background
Insurance experience preferred but not required
WHY THIS ROLE
You will be respected, trusted, heard, and valued. You will play a vital role in agency success.
READY TO APPLY?
Apply today and tell us why you are the Office Manager every great agency needs.
$34k-48k yearly est. 4d ago
Manager of Overnight and Outdoor Experiences
Omaha's Henry Doorly Zoo and Aquarium 3.6
Customer service manager job in Omaha, NE
Job Title: Manager of Overnight and Outdoor Experiences
FLSA Status: Exempt
Hours: Full-time (Tuesday - Saturday with some flexibility required)
Pay Rate: Range starts at $62,135/year
The Manager of Overnight and Outdoor Experiences is a full-time position reporting to the Director of Community Learning and Engagement. This position leads the development, delivery, and evaluation of engaging, mission-driven overnight programs at the Omaha Zoological Society - encompassing both the Zoo and Wildlife Safari Park (WSP). This role also oversees outdoor education initiatives at WSP and collaborates closely with fellow education managers to support their specific programs throughout the park.
This manager plays a critical part in advancing the mission, goals, and values of the Zoo and WSP by ensuring exceptional experiences for visitors, volunteers, and staff. Through innovative and educational programming, the Manager of Overnight and Outdoor Experiences creates opportunities for guests to build meaningful connections with wildlife and the natural world, inspiring support for habitat and species conservation.
Duties and Responsibilities/Essential Functions
(including but not limited to)
:
Promote positive and impactful visitor experiences by developing high-quality overnight and outdoor programming to guests of all ages throughout the Zoo and Wildlife Safari Park, fostering meaningful connections to the organization and its mission.
Guide the creation of innovative, inclusive overnight and outdoor experiences at WSP that generate revenue and cultivate meaningful connections to wildlife and conservation.
Guide the creation of inclusive, mission-driven overnight programs at the Zoo that engage guests and motivate conservation-minded behaviors.
Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator, with responsibilities including regular performance observations, evaluations, and the ongoing support and professional development of staff.
Collaborate with education managers to support education programs that intersect with WSP operations, such as backstage experiences and formal education partnership initiatives.
Oversee budgets and revenue for overnight programs and outdoor experiences across the Zoo and WSP to ensure responsible, effective use of resources, and grow revenue.
Develop and implement professional development for coordinators and part-time staff in programs.
Collaborate with the visitor experience research and evaluation manager to assess the impact and effectiveness of overnight and outdoor experience programs, ensuring continuous improvement based on data and visitor feedback.
Provide excellent customerservice to general visitors through interpersonal and communication skills.
Develop community partnerships to develop and promote outdoor and overnight experiences.
Work with the marketing team to promote all overnight and outdoor experience programs at the Zoo and Wildlife Safari Park to the public.
Ensure all programs within this portfolio align with the organization's interpretation plan.
Assist in preparation of grant proposals and newsletter articles (e-news, Facebook, and Zooprints).
Work closely with the Education management team to foster a positive, collaborative work culture and drive progress toward strategic education goals.
Assist with other Education duties as assigned.
Knowledge, Skills, and Abilities:
Demonstrated excellence in leadership, communication, decision-making, initiative, strategic planning, and relationship-building, with a strong commitment to safety.
Proven ability to engage and work effectively with diverse audiences across all age groups and backgrounds.
Proficient in Microsoft Office 365, including Word, Excel, and PowerPoint; working knowledge of point-of-sale systems.
Strong commitment to excellence and high professional standards.
Outstanding written, oral, and interpersonal communication skills.
Ability to collaborate with all levels of management and cross-functional teams.
Strong organizational, problem-solving, and analytical skills.
Ability to manage multiple priorities and adapt to changing demands.
Flexible, enthusiastic, and able to work in a dynamic environment with shifting priorities.
Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
Sound judgment and the ability to make timely, well-informed decisions.
Flexibility in scheduling: ability to work weekends, holidays and after-hour assignments as necessary. The regular work week for this position will be Tuesday - Saturday.
Supervisory Responsibilities:
Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator
All leaders are expected to:
Foster connection, trust and transparency by leading with honesty, consistency, and inclusion. Leaders who embody these principles build a sense of
community -
creating an environment where team members feel seen, valued and united in purpose. This foundation enables teams to thrive and share in the joy of working together toward common goals.
Maintain two-way communication by regularly connecting with team members and encouraging dialogue. Open communication fuels
innovation
by ensuring all voices are heard and ideas are shared, driving our collective impact.
Create space for feedback - both giving and receiving - and follow up meaningfully. By valuing feedback, we promote an environment of
care,
where growth and improvement are supported, leading to impactful outcomes for both individuals and teams.
Model accountability and responsiveness by owning outcomes and addressing issues timely. This demonstrates
care
for the team's well-being and ensures that our actions have a meaningful, positive i
mpact
on the organization.
Promote psychological safety by supporting open expression without fear of retaliation or judgment. A psychologically safe environment is fundamental to fostering
joy
in the workplace and enables everyone to contribute to our collective success with confidence.
Qualifications:
Bachelor's degree in education, environmental education, fisheries & wildlife, biology, or a related field preferred.
Experience in supervising, mentoring, and motivating staff or volunteers.
Understanding of budget development, monitoring, and financial oversight.
Experience in grant writing and grant management.
Valid driver's license required.
Candidates might be required to pass a pre-employment background check, drug test, and possess a valid driver's license with a good history.
Work Environment/Physical Effort:
The employee must be able to travel regularly between two work locations: Omaha's Henry Doorly Zoo & Aquarium and the Wildlife Safari Park in Ashland, Nebraska.
Ability to walk extended distances throughout the Zoo and Wildlife Safari Park in varying weather conditions.
Ability to stand, sit, kneel, bend, twist, reach overhead, and climb as required to perform job duties.
Ability to lift, push, pull, and move up to 20 pounds regularly and up to 40 pounds occasionally, using safe and proper lifting techniques.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.
$62.1k yearly 1d ago
Manager II - Customer Care - Enterprise
Toast 4.6
Customer service manager job in Omaha, NE
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Role will be hybrid 2-3 days if near a Toast office* - will only be considering candidates who are located in the Omaha, NE area.
Bready
* to make a change?
As an Manager II, Customer Care - Enterprise, you will actively manage a team of agents for the Enterprise campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Omaha, Nebraska office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast POS issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines.
To thrive as an Manager II, Customer Care - Enterprise at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions, feel a sense of ownership in Brand Success, and excel in ambiguous environments. The Enterprise Care manager will actively manage a team of agents that are responsible for executing our Enterprise and Upper Mid-Market accounts, delivering a high-touch, personalized, and proactive support experience.
This role is responsible for ensuring optimal customer journey experiences through weekly client meetings, collaboration, process refinement, and team development, focusing on technical troubleshooting, product knowledge, and innovative customer engagement.
About this roll* (Responsibilities)
Lead and develop a team, ensuring performance and adherence to schedules.
Drive process improvement and innovation through communication and problem-solving.
Facilitate brand management with smooth client transitions and ensure satisfaction through cross-functional collaboration.
Analyze data, conduct reviews, and implement project management to optimize customer care.
Maintain brand consistency and utilize Google Suites for transparency and reporting.
Maintain availability for flexible scheduling to meet client needs.
Do you have the right ingredients*? (Requirements)
3+ years of experience performance managing and coaching, for instance a Team Lead or Manager
4+ years of experience in a role responsible for customer satisfaction and championing the customer experience
Success operating independently and navigating competing priorities in a constantly changing environment
Experience solving complex customer issues with a sense of urgency and professionalism
Strong communication, problem-solving, and project management skills.
Proficiency in Google Suite and ability to work flexible hours.
Special Sauce*
(Non-essential Skills/Nice to Haves)
Experience with customerservice contact platforms and ticketing systems
Experience working in the tech industry or for a SaaS company
Open to schedules that may include weekends, holidays and nights
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range$95,000-$152,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$33k-39k yearly est. Auto-Apply 19h ago
Operations Manager- Service (Omaha)
TK Elevator 4.2
Customer service manager job in Omaha, NE
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in Omaha, Nebraska. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline
* Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
* Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner
* Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations
* Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability
* Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs
* Enforces Cancellation Reduction Program
* Works with Branch Manager and service and repair Sales Managers to address customers' needs
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
* Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers
* Administer parts program for contract service and repair to meet budget expectations and customer satisfaction
EDUCATION & EXPERIENCE:
* Thorough knowledge of the elevator industry and general management methods within the elevator industry
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Ability to define problems collect data, establish facts and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
$31k-37k yearly est. 50d ago
Service Manager Opportunity in Pacific Junction, IA
Talon Recruiting
Customer service manager job in Pacific Junction, IA
Talon Recruiting has partnered with a leading AG dealership. We are in search of a ServiceManager in Pacific Junction, IA. The ServiceManager will oversee the service department operations. Daily duties include, but are not limited to: *Establish, implementation and adherence to company-wide best practices for service department.
*Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff.
*Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service.
*Initiate procedures and leadership practices to create a business environment for participative management.
*Supervise training and development of the service organization team.
*Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required.
*Travel to customer site and locations within area of responsibility as required
Compensation and Benefits:
*Very competitive Salary and bonus
*401(k)
*Medical, dental and life insurance.
*Paid time off including vacation, sick days and holidays.
$43k-71k yearly est. 60d+ ago
Service Operations Manager
Agrivision Equipment and Prairieland Partners
Customer service manager job in Pacific Junction, IA
Who We Are:
AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is a joint venture between two of the top John Deere Dealerships in the United States. By joining forces, we continue to lead the charge in technology, innovation, and best-in-class service and support for our respective customers. Our purpose is to lead agriculture in rural America.
We credit our success to our knowledgeable, competitive, hardworking, and passionate employees that strive for excellence in everything they do. We live out our Guiding Principles of Integrity, Servant Leadership, Courageous Innovation, and Performance.
With over 100 years of experience in the agricultural industry we have a rich heritage, growth mindset, and entrepreneurial spirit. Today, we have a strong presence in numerous locations with our support spanning through western Iowa, eastern Nebraska, central and eastern Kansas, and northwest Missouri.
We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required. We can train with the right individual who is willing to work hard and make customers their #1 priority.
Look Forward. Adapt Often. Lead Always.
General Purpose:
The Service Operations Manager is responsible for advancing the performance, consistency, and growth of service operations across AVE-PLP LLC. This role partners closely with dealership leadership, aftermarket teams, and the Director of Aftermarket to balance strategic development with hands-on operational execution.
The Service Operations Manager leads service process standardization, program development, and performance improvement while leveraging enterprise and customer data to guide decisions. The role also serves as an innovation and growth catalyst-identifying new service business opportunities, incubating new concepts, and determining when initiatives should be scaled and operationalized across the organization.
In addition, this role provides direct leadership for the Service Performance Specialist team and the Service Training team, ensuring strategy, process, and training initiatives are effectively translated into consistent execution at the dealership level.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Service Process & Performance Management
Lead the development, implementation, and continuous improvement of service processes and procedures across all locations.
Identify operational inefficiencies and performance gaps, and develop practical solutions to improve technician productivity, service throughput, and customer satisfaction.
Ensure service processes align with company standards, manufacturer requirements, and long-term growth objectives.
Common Practice & Process Implementation
Establish and maintain common service practices that drive consistency, scalability, and accountability across the enterprise.
Support dealership leadership during process rollouts and change initiatives, ensuring adoption and sustained execution.
Serve as a subject matter resource for service operations best practices and performance improvement.
Service Program Development
Design, implement, and manageservice programs that increase customer retention, service absorption, and overall aftermarket profitability.
Collaborate with parts, service, and sales teams to ensure programs are clearly communicated, executable, and measurable.
Monitor program effectiveness and refine programs based on performance data and feedback.
Enterprise & Customer Data Analysis
Analyze enterprise-level service, technician, and customer data to identify trends, risks, and opportunities for improvement or growth.
Translate data insights into actionable recommendations for dealership leaders and executive management.
Track and report on key service performance indicators to support data-driven decision-making.
Growth, Innovation & Market Opportunity Identification
Identify new markets, customer segments, and opportunities to expand the service business.
Evaluate emerging service offerings, technologies, and business models that enhance service revenue and customer value.
Partner with leadership to assess strategic fit and financial viability of new service opportunities.
Incubation & Operationalization of New Initiatives
Lead or support pilot programs and start-up service initiatives remember programs to test new concepts and approaches.
Evaluate pilot results to determine readiness for broader rollout or operationalization.
Develop the processes, documentation, tools, and metrics required to scale successful initiatives across the organization.
Leadership of Service Performance Specialists
Lead, coach, and manage the Service Performance Specialist team responsible for operationalizing service strategy and process alignment at the dealership level.
Set clear priorities, expectations, and success metrics for the team.
Ensure effective collaboration between Service Performance Specialists, dealership service leaders, and aftermarket leadership.
Use feedback from the field to refine service processes, programs, and support models confirming continuous improvement.
Service Training Strategy & Team Leadership
Provide leadership and direction for the Service Training team and overall service training strategy.
Ensure training programs align with service processes, programs, performance expectations, and business objectives.
Oversee development and delivery of training for servicemanagers, technicians, and parts personnel.
Continuously evaluate training effectiveness and adjust content, delivery methods, and focus areas to support execution and performance.
Qualifications
Knowledge, Skills, and Abilities:
Strong understanding of dealership service operations and aftermarket performance drivers
Ability to balance strategic vision with practical, location-level execution
Data-driven decision-making and analytical problem-solving skills
Proven people leadership and cross-functional collaboration abilities
Change leadership with the ability to influence without direct authority
Innovative, growth-oriented mindset grounded in operational discipline
Experience:
Experience in service operations, aftermarket management, or dealership operations (multi-location experience preferred)
Demonstrated experience leading teams and driving enterprise-wide process improvement
Strong communication, organizational, and leadership skills
Experience developing and executing service programs and training strategies
Additional Requirements/Licenses/Certifications:
Must have reliable transportation.
Must have a valid driver's license.
Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.
Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional outdoor work in extreme weather conditions (hot/cold); walking on uneven terrain; occasional exposure to insects.
Occasional exposure to moving mechanical parts; fumes or airborne particles and vibration.
The noise level in the work environment is moderate.
Personal Protective Equipment (PPE) required including cold weather gear, eye protection, gloves, and provided uniform.
A clean and safety-conscientious working environment is required.
Work may involve long hours and overtime during holidays, weekends, and evenings.
Required to rotate on-call responsibilities for up to one week at a time.
Physical Activities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
While performing the duties of this job, the employee is regularly required to talk or hear.
May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis and working in confined space and manual dexterity required to complete work tasks through safe and proper operation of power and hand tools, and motor vehicles.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.
Moderate physical work involving lifting, pushing, or pulling of objects up to 50 pounds frequently and 75 pounds occasionally.
AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is an Equal Opportunity Employer and does not discriminate against any person in any condition of employment based on race, color, creed, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, or veteran status.
$31k-54k yearly est. 5d ago
Laboratory Services Supervisor
Certified Laboratories 4.2
Customer service manager job in Omaha, NE
About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc.
We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp.
We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you.
The Opportunity
We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.
In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.
Key Responsibilities
* Lead, deliver, and oversee training for new and current laboratory personnel.
* Mentor and coach team members, providing ongoing performance feedback and development support.
* Evaluate training effectiveness and manage corrective action plans when needed.
* Maintain a collaborative, respectful, and safety-focused workplace culture.
* Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
* Conduct internal audits related to training and test performance.
* Maintain trainer qualifications and required certifications.
* Process samples and perform testing as needed across multiple laboratory areas.
* Maintain the ability to perform all functions reporting to the supervisor.
* Oversee test results and reporting, including communication of out-of-specification results.
* Address client needs in collaboration with the Management Team.
* Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
* Stay current with industry trends, scientific literature, and professional development opportunities.
* Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.
Education & Experience
* Bachelor's degree in Life Sciences or a related field required.
* Master's degree in Life Sciences or a related field preferred.
* Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
* Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
* Working knowledge of LIMS and Microsoft Office is required.
Skills & Competencies
* Strong written, verbal, and interpersonal communication skills.
* Excellent organizational and time-management abilities.
* Critical thinking and independent problem-solving skills.
* Ability to interpret written, verbal, and visual instructions.
* Comfortable working in a fast-paced, deadline-driven environment.
* Ability to lead and supervisor a team.
Sunday -Thursday
Sunday shift starting at 10am
Monday-Thursday shift starting at 2pm
$35k-52k yearly est. 11d ago
Physician Services Supervisor
Real Radiology LLC
Customer service manager job in Omaha, NE
Job Description
About the Job
At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.
Be part of a team that's transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!
The Role
The Physician Services Supervisor is responsible for overseeing the daily operations of licenses, applications, and verifications within the Physician Services team. Ensuring timely and accurate completion along with compliance is critical. This role is a frontline leader that provides support and guidance, performance management, problem solving, and training. This position is full time and in the office during regular business hours.
Job Functions
Oversee physician services team coordinating daily activities to meet goals
Monitor employee performance, providing guidance and clear feedback
Conduct annual performance reviews for employees
Provide ongoing training and development opportunities
Address and resolve employee concerns, conflicts, and disciplinary actions
Serve as a liaison between employees and management
Identify areas of improvement and solutions, providing feedback to management
Ensure accuracy and compliance with credentialing and licensing requirements
Manage license renewals, state license applications, hospital privileging, and credentialing processes
Communicate with State Boards, hospitals, and other entities to resolve deficiencies or application issues
Obtain necessary fees from accounting and ensure payments are processed correctly
Maintain accurate and up-to-date documentation in internal systems
Support the Physician Services department with projects, tasks, and assignments
Preferred Talents
Strong understanding of medical credentialing, licensing, and privileging processes
Knowledge of healthcare accreditation standards
Understanding of state medical board regulations and their impact on licensing
Awareness of HIPAA regulations
Strong communication skills, written and verbal
Proactive approach to challenges and improvements
Effective problem solving and decision making
Ability to motivate and develop team members
Ability to foster a positive and productive work environment
Attention to detail and organized
Proficient in computer literacy and Microsoft Suite
Experience using spreadsheets, reporting tools, and document management systems
Qualifications Preferred
Undergraduate degree or equivalent work experience
2 + years medical experience directly relating to radiology
BENEFITS & PERKS
Comprehensive benefits package, including retirement and profit sharing
Paid time off and flexibility to support your personal life
Fuel for your day with company sponsored lunches & snacks
How much does a customer service manager earn in Lincoln, NE?
The average customer service manager in Lincoln, NE earns between $26,000 and $72,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Lincoln, NE
$44,000
What are the biggest employers of Customer Service Managers in Lincoln, NE?
The biggest employers of Customer Service Managers in Lincoln, NE are: