Customer service manager jobs in Macon, GA - 257 jobs

Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions * Leading a team of employees * Entry level employee supervision Great if you have: * Retail and customer service experience * Entry level management experience * Sales associate or cashiering experience * High School Diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Reporting: Reports directly to the General Manager Primary Responsibilities: - Manage the collections process - Counsel customers to gain timely lease/merchandise renewals - Confirm customer identification, collect money and obtain customer signatures on lease agreements - Contact customers who have not renewed merchandise agreements - Monitor customer payment history and habits and make recommendations to support the customer to ownership - Maintain customer contact over the phone and through home visits - Update customer information and maintain accuracy - Achieve monthly account goals - Review and close lease agreements with customers - Act as a key holder as necessary - Facilitate returns in collaboration with General Manager - Clean and certify merchandise in the cleaning station for all merchandise personally returned Qualifications/Requirements: - High energy, competitive leader - Two years of retail, restaurant, or related management experience - Two years of college or military preferred - Ability to relocated desired - Excellent interpersonal relationship skills for daily customer contact - Strong telephone manners - Neatly groomed, professional appearance - Valid driver's license - Strong technical skills or working knowledge of electronic products - Routinely lifting, loading, and "dollying" merchandise 50-300 pounds - Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing We Offer: - Extensive Training Programs and Excellent Potential for Upward Mobility - 5 day work week with ALL Sundays off! - Hourly wage + Bonus & Commission opportunities - Medical, Dental, Vision, & Life Insurance benefits - Matched 401K plan after 1 year - Paid Time Off - Paid Holidays - Employee Purchase Discounts - Referral Program

At Aaron's, relationships with our customers are about FIRST names. Our goal is to bring our customer one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron's! Come see why the difference is personal at Aaron's, connect with us today! Reporting: Reports directly to the General Manager Primary Responsibilities: - Manage the collections process - Counsel customers to gain timely lease/merchandise renewals - Confirm customer identification, collect money and obtain customer signatures on lease agreements - Contact customers who have not renewed merchandise agreements - Monitor customer payment history and habits and make recommendations to support the customer to ownership - Maintain customer contact over the phone and through home visits - Update customer information and maintain accuracy - Achieve monthly account goals - Review and close lease agreements with customers - Act as a key holder as necessary - Facilitate returns in collaboration with General Manager - Clean and certify merchandise in the cleaning station for all merchandise personally returned Qualifications/Requirements: - High energy, competitive leader - Two years of retail, restaurant, or related management experience - Two years of college or military preferred - Ability to relocated desired - Excellent interpersonal relationship skills for daily customer contact - Strong telephone manners - Neatly groomed, professional appearance - Valid driver's license - Strong technical skills or working knowledge of electronic products - Routinely lifting, loading, and "dollying" merchandise 50-300 pounds - Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing We Offer: - Extensive Training Programs and Excellent Potential for Upward Mobility - 5 day work week with ALL Sundays off! - Hourly wage + Bonus & Commission opportunities - Medical, Dental, Vision, & Life Insurance benefits - Matched 401K plan after 1 year - Paid Time Off - Paid Holidays - Employee Purchase Discounts - Referral Program

DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Macon, GA. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential. You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital. The Role: To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers. Participating in promotional and re-active sales campaigns will also be bart of the CRM / Customer Service Role. The Main Responsibilities of the Customer Service Role: Providing an excellent standard of Customer Service. Answering customers queries and questions. Sales reporting and tracking day to day progress Qualifications Successful candidates will possess the following attributes: Have good communication skills. Have good organizational skills. Be willing to take responsibility and accountability. Have experience of working alone and as part of a team. Hard working and have a problem solving attitude. You must be enthusiastic, motivated and willing to learn Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button . Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The role will plan, direct, and oversee activities and operations of metered services functions, including Metering, Field Service, Meter Repair, and projects. This position reports to the Customer Care management. Responsibilities: Provides leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department's and MWA's mission, objectives, and values. Oversee and manage multiple projects to include workflows, responsibilities, budgeting, meetings, and operations. Manage the daily operations of metered services through the supervisors and team to ensure accurate and complete meter reading, efficient and effective field work and repairs, successful projects, and overall high-level field customer care. Manage and participate in developing and implementing goals, objectives, procedures, and priorities for the metered services departments; recommend and administer procedures. Plan, direct, coordinate, and review the work plan for the metered services departments, assign work activities and projects, review and evaluate work products, methods, and procedures, and meet with staff to identify and resolve problems. Monitor and manage team performance, metrics, service levels, and quality to facilitate a positive customer experience. Coach, develop, and mentor staff and oversee group activities and productivity. Ensure metered service functions are appropriately resourced. Ensure compliance with safety, legal and regulatory requirements, and that work is conducted in accordance with organizational policies. Conduct parcel and field work audits for stormwater, theft, and other matters, reporting findings as required Maintain accurate records and document all field and meter activities Actively engaged in the hiring and training of the teams Stay informed on the latest industry techniques and methods Develop field-related customer satisfaction goals and coordinate with the team to ensure that goals are being met on a steady basis Prepare and monitor the annual budget and approve expenditures for operations and activities. Apply quality management and process improvement principles to assigned areas of responsibility. Facilitate a good working relationship between metered services and other teams across the MWA to support strategic priorities. Collaborate with peers within the Utility Industry to understand, interpret, and advance strategic objectives and ensure the alignment of the metered services operational plans and activities. Collaborate with other governmental and utility agencies as needed Conducts or assists contractors with various meter testing and other projects Serve as a subject matter expert about Macon Water Authority and Department policies and procedures as it relates to Metered Services Communicate work-related matters in a clear and professional manner Maintain a professional appearance Work extended hours and on a rotating on-call schedule, if applicable. Serve as a backup to coworkers and supervisors Performs other duties as assigned or requested. Qualifications: Five years of progressively responsible work experience in the field, planning, or projects. Two years of practical management experience required with similar responsibilities or job knowledge. Five years of experience working with utility customers; ability to interpret and apply practices as organizational needs require. One year of experience in planning and managing a department budget High school graduate or equivalent Ability to critically think, analyze, and solve issues Effective verbal and written communication skills. Demonstrated ability to provide leadership and execute problem-solving techniques and make independent decisions. Ability to effectively coach, develop, and supervise employees. Ability to work in outdoor elements and an office environment Ability to effectively communicate with internal and external customers. Thorough knowledge of Microsoft Office - Microsoft Word and Excel Thorough knowledge of the principles of plumbing Thorough knowledge of street locations in Macon-Bibb County and the service areas. A valid Georgia driver's license with a clean driving record Physical Requirements: Frequent driving, walking, bending, stooping, sitting, crawling, climbing, crouching, or balancing Ability to work in confined space conditions Ability to lift to waist level, pull, and push up to 50 pounds, occasionally over 50 pounds. Use hands to grasp, write, draw, and operate equipment. Ability to grasp and hold Ability to establish and maintain effective working relationships with the public and other employees. Ability to walk all day under varying climatic conditions Certifications License: Ability to obtain certification(s) or license(s) in: Backflow Erosion & Sediment Control Water Distribution System Operation & Maintenance Environmental Working Conditions: The position requires some exposure to working outside, insect bites/stings, poisonous plants, and possibly reptiles. Frequent exposure to dry conditions, high and low humidity, wetness, and inclement weather. Exposure to dust, outside work, sunburn, and moving objects (such as heavy equipment or road traffic) Occasional exposure to working overwater or working at heights Exposure to chemicals includes, but is not limited to: Gasoline, Diesel Fuel, Motor Oil, Hydraulic Oil, Natural Gas, Exhaust fumes, Insecticides, Chlorine, Asphalt/Tar

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Reviews all corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

is March 2026. Leads and supervises team responsible for enterprise network management and operations activities including network development, network adequacy, and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. JOB QUALIFICATIONS Job Duties: * Oversees national Molina network management and operations function and team. Responsible for the daily operations of the department, including leading and supporting various enterprise-wide provider services activities including education, outreach and resolving provider inquiries. * Develops and deploys strategic network planning tools to drive provider services and contracting strategy across the enterprise. * Facilitates strategic planning and documentation of network management standards and processes. * Develops standards and resources to help Molina health plans successfully develop and refine cost-effective and high-quality strategic provider networks, establishing both internal and external long-term partnerships. * Collaborates with health plan network leadership and operations teams and functional business unit stakeholders to lead and/or support various provider services functions and strategic initiatives with an emphasis on developing and implementing standards, resources, tools and best practices sharing across the organization. * Develops and deploys strategic network planning tools to drive provider services and contracting strategies across the organization; facilitates planning and documentation of network management standards and processes for all line of business. * Oversees national network management and operations provider contracting strategies - identifying specialties and geographic locations to concentrate resources for purposes of establishing a sufficient network of participating providers to serve the health care needs of Molina members. * Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. * Assists with ongoing enterprise-wide provider network development and the education of contracted network providers regarding various health plan procedures and claims payment policies. * Develops and implements tracking tools to ensure timely issue resolution and compliance with all network-related standards. * Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g. claims and encounter data, eligibility, reimbursement, and provider website). * Serves as a resource to support health plam initiatives and help ensure regulatory requirements and strategic goals are realized. * Ensures appropriate cross-departmental communication of provider network initiatives and contracted network provider issues. * Designs and implements enterprise-wide programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and health plans. * Develops and implements enterprise-wide strategies to increase provider engagement in Healthcare Effectiveness Data Information Set (HEDIS) and quality initiatives. * Provides matrixed team support including: new markets provider/contract support services, resolution support, and national contract management support services. * Builds, drafts and/or performs provider communications, training and education programs for internal staff, external providers, and other stakeholders. * Develops and implements strategies to reduce member access grievances with contracted enterprise providers. * Engages enterprise-wide contracted network providers regarding cost-control initiatives, medical cost ratio (MCR), non-emergent utilization, and Consumer Assessment of Healthcare Providers and Systems (CAHPS) to positively influence future trends. * Ensures compliance with applicable company/plan business requirements including state/federal statutes, government sponsored program requirements, and network access standards. * Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration. Job Requirements: * At least 5 years of provider services experience, including experience supporting individual/group providers, hospitals, integrated delivery systems, and ancillary providers with Medicaid, Medicare, and or Marketplace products, or equivalent combination of relevant education and experience. * Understanding of the health care delivery system, including government-sponsored health plans. * Experience with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. * Previous experience with community agencies and providers. * Organizational skills and attention to detail. * Ability to manage multiple tasks and deadlines effectively. * Interpersonal skills, including ability to interface with providers and medical office staff. * Experience with preparing and presenting formal presentations. * Project management experience. * Ability to work in a cross-functional highly matrixed organization. * Effective verbal and written communication skills. * Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications: * Management/leadership experience. * Contract negotiation experience. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do * Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences * Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market * Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results * Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals * Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications * 2 years of experience as a supervisor or manager in business, military or related fields * 2 years of experience in sales, customer service or consumer electronics repair * 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications * Inventory control and/or technology repair experience * Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1010078BR Location Number 001185 Warner Robins GA Store Address 3040 Watson Blvd$53499 - $84864 /yr Pay Range $53499 - $84864 /yr

New PERMANENT Support Services Manager position (Oversees Phlebotomy, send outs and POC, must have MT ASCP, 10k sign on)position at a beautiful, highly-rated facility in the state of GA! Permanent, full time position Excellent pay and full benefits Requirements: Background in lab Impressive work ethic and ability to work in an efficient manner Desire to succeed and be employed at a top healthcare facility -- Shift: many different schedules available! Inquire for more details. Pay rate: Very competitive. Specific salary to be determined after interview This is a permanent, full-time position with great pay and FULL BENEFITS. Click APPLY today. If you are interested in learning more about this job, or if you are a healthcare professional looking for a new position in any capacity, contact Marina - call/text 617-430-7080 or email your resume to marina@ka-recruiting.com Or book a 5 minute phone call here: https://calendly.com/marinaka/job-opportunity-information-meeting

Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.

Job Description Department: Service Reports to: Corporate Service Manager Supervises: Service Clerks/Writers, Service Technicians, Setup Technicians, Ag Tech Students and other service employees Purpose: Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Responsibilities: Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals Coordinates customer clinics, field days, and related promotional events Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to customer billing and ensures all billing follows the company's internal and external credit policies. Ensures all departmental tools, equipment, and vehicles are in good working order Manages recruiting, staffing and employee development activities for employees reporting to this position Communicates to Corporate Service Manager on location facility needs and improvements related to service. Cooperates in efforts to keep the location yard mowed and maintained by making service personnel available to move machinery and maintain the yard appearance. Works collaboratively with sales and parts department in the Customer Account Management (CAM) strategies and providing excellent customer service. Experience, Education, Skills and Knowledge: Experience managing others preferred Knowledge of Turf and Handheld Equipment preferred Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Basic understanding of financial principles relative to Service Department operations Ability to analyze and interpret internal reports Excellent customer service skills High School Diploma or equivalent experience Powered by JazzHR pB0313cEgQ

Position: Full Time Status: Exempt Summary/Objective: The Surgical Services, OR Manager provides leadership, oversight, and daily operational management of all perioperative services within the Critical Access Hospital Operating Room, including pre-operative, intra-operative, post-anesthesia recovery, sterile processing, and surgical scheduling and all outpatient infusion services provided through Surgical Services or perioperative departments. This position functions as a working manager-actively participating in patient care, circulating, assisting, and troubleshooting equipment and instrumentation while ensuring safe, high-quality surgical care and regulatory compliance. The Manager is responsible for staffing, performance improvement, inventory management, equipment maintenance coordination, surgeon collaboration, and maintaining efficient patient flow. This role requires strong clinical expertise, hands-on technical ability, and the ability to lead a small, high-performing OR team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Function as a working manager by circulating, assisting, or scrubbing as needed to maintain safe staffing and workflow. Facilitate daily huddles, OR scheduling meetings, and communication with surgeons, anesthesia, and hospital leadership. Ensure regulatory and accreditation readiness, including CMS, OSHA, AORN, AAMI, infection control, and hospital policies. Oversee perioperative safety processes, including environmental safety, equipment checks, surgical counts, and time-outs. Coordinate care across pre-op, intra-op, and post-anesthesia recovery, ensuring smooth patient flow and adherence to standards. Provide real-time troubleshooting for OR equipment including towers, cameras, scopes, autoclaves, anesthesia machines, and electrosurgical units. Ensure all equipment is functioning properly before each case and support staff with correct setup and usage. Partner with BioMed and vendors to manage preventive maintenance, repairs, and equipment replacement planning. Oversee proper functioning, cleaning, storage, and maintenance of all instrumentation and equipment. Participate in training, simulations, and education related to new equipment or surgical procedures. Oversee surgical scheduling, case coordination, and block utilization. Manage procurement, inventory control, implants, instrumentation, and supply maintenance. Manage vendor relationships, consignment items, and pricing negotiations with Materials Management. Assist with planning for capital purchases and equipment upgrades. Oversee outpatient infusion services, ensuring appropriate staffing, clinical oversight, scheduling coordination, infection control, documentation, and compliance with applicable regulations and hospital policies. Plan, develop, implement, evaluate, and direct Surgical Services programs and activities according to applicable laws and standards. Develop and update departmental policies and procedures; communicate and ensure compliance. Supervise and evaluate surgical personnel; administer coaching, performance evaluations, and corrective actions as needed. Recruit, hire, onboard, and train surgical services staff; ensure adequate staffing levels. Provide staff education and maintain ongoing competency validation. Promote positive employee relations, teamwork, communication, and a culture of safety. Lead or participate in departmental and organizational quality improvement activities. Maintain infection control standards and ensure safe, clean, and compliant environments. Support preparation for inspections and surveys; assist with Plans of Correction and follow-up requirements. Prepare leadership reports on volume, productivity, quality measures, and staffing needs. Ensure accurate documentation, charge capture, and billing compliance Coordinate care and communication with patients, families, medical staff, nursing staff, and interdisciplinary teams. Respond to and resolve patient or family concerns related to surgical services. Interact with and support surgeons and anesthesia providers to ensure efficient surgical workflow and high-quality care. Participate in special projects, meetings, and committees as assigned. Contribute to the growth of surgical services by supporting surgeon recruitment and expansion of case volume. Work surgical services shifts as necessary to ensure coverage and maintain clinical competency. Competencies: Financial Management. Business Acumen. Communication proficiency. Ethical Conduct. Leadership Performance Management. Personal Effectiveness/Credibility Problem Solving/Analysis. Strategic Thinking. Technical Capacity. Supervisory Responsibility: This position is responsible for the direct supervision of all surgical services staff. This position's responsibilities include: interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: This job operates in a professional office environment along with working in surgical operating suites. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and some mechanical equipment. The employee is occasionally exposed to a variety of patient conditions and elements. The noise level is moderate to quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type/Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday; hours are flexible based on the job duties demand. Evening and weekend work may be required based on the needs of the position/job duties. This position requires administrative “on call” responsibilities to be rotated within nursing management team. Travel: This position may require some travel. Travel may be outside the local area and overnight. Required Education and Experience: Graduate of an accredited school of professional nursing in the state of Georgia; valid license as Registered Nurse in the state of Georgia. Current, valid AHA Healthcare Provider training (BCLS and ACLS). At least four to five years management experience required. At least three years supervisory experience. Preferred Education and Experience: Minimum 3-5 years of perioperative experience in an OR setting; CAH or small rural hospital experience strongly preferred. Prior leadership or charge nurse experience required; formal management experience preferred. Strong understanding of sterile processing, instrumentation, and OR equipment troubleshooting. Advance nursing degree; Masters prepared preferred. Prefer AORN certification. Additional Eligibility Requirements: None required for this position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.

WHO WE ARE KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We - more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. One of the KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions. WHAT YOU GET TO DO Be the customer-facing voice for Knapp Inc. You are responsible for all communication between our Customer and your team and the Director RBS Operations. You will attend all production meetings and manage the communication in such a way that our Customers would feel engaged with you and your site team and would see the value we bring to their organization. You are responsible for developing a budget with the Director RBS Operations and then managing that budget with our Customer as deemed necessary. It is critical that you and your team treat our Customer with respect and that you and your team always act in a professional manner. Through your on-site leadership team, you will be responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with efficient and high performing automated storage and retrieval systems, and storage and picking systems installed at our Customer's locations. This also includes being responsible for building and maintaining customer relationships at our Customer site(s) understanding and leading our preventive and predictive maintenance programs, following all SOP's, Safety Policies, etc. You will make sure your leadership team identifies the appropriate time to escalate the issues in compliance with the agreed-upon escalation procedures. Leadership Overview : Provide strategic leadership and guidance to Resident Site Engineering Manager and team Carry out leadership responsibilities in accordance with the organization's policies and applicable laws Perform ultimate site supervision and leadership Oversee candidates in the process of interviewing, hiring, and training of potential site team Plan, assign, and direct work Be responsible to appraise performance of first level management team Reward and disciplining employees as the leader of the leadership team Address complaints and assist in providing appropriate resolutions as and when needed Job Summary: Lead and manage a team to provide first-class maintenance; support in the operation and maintenance of automated storage and retrieval systems, and storage and picking systems, as installed at our Customers location Reporting to the Director RBS Operations , the Site Operations Manager will be eager and determined to succeed, through leadership with regards to responsiveness and service for the Customer Create a safety culture in all activities undertaken by you and your site team Essential Functions and Responsibilities: This position requires a wide range of responsibilities including, but not limited to, the following: Provide excellent customer service to strengthen Knapp's reputation Provide value that our Customer can see and understand Gain a positive reputation by providing a rapid and effective support Manage site budgets and associated commercial activities Oversee tasks by developing team skillsets to ensure delivery of defined Service Level Agreements (SLA) Oversee, as an on-site representative, all system improvements and installations Oversee all training requirements, both technical and regulatory Mentor, coach, teach and develop on-site staff and resources Increase the scope and efficiency of Knapp's support solutions Be an effective manager focused on team development Provide guidance to your team to work against timeframes to complete reactive repairs Interact with the on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner Provide ultimate accountability for the Health & Safety considerations with regard to the assigned tasks and carry out risk assessments Provide monthly summary and detailed reports covering commercial and technical activities Improve the service level and optimize resource utilization through adoption of industry best-practices Manage through direct reports the provision of quality support and maintenance services of all live information systems Plan and implement system security policy Manage through direct reports the daily activities of all personnel Appreciate and value cultural diversity Promote alignment of Material Handling Equipment (MHE) maintenance objectives Resolve any resourcing issues beyond the Resident Site Manager's control or responsibilities Champion internal Maintenance Team review meetings Manage process improvements to ensure that the delivery of services increases customer satisfaction Ensure that the Maintenance Team maintains an excellent level of customer satisfaction while providing reasonable level of commercial return Develop and manage maintenance budgets and cost projections Provide management of the supply chain and, in particular, ensure the cultural alignment of sub-suppliers Provided leadership in the management of maintenance interfacing with Knapp's nominated supplier(s) and sub-supplier(s) Ensure that every team member fully understands the commercial implications of any decision they make Accountable for Quality, Health, and Safety within the maintenance scope Monitor and update the MHE risk register Continually assess and fulfil the supplier's resource requirements Responsible for the production and maintenance of the MHE Planned Preventative Maintenance (PPM) work schedules Assist with the identification and monitoring of the MHE Maintenance Team's interfaces Liaise with the Customer's Operations Shift Managers & supplier's First Line Managers to ensure a safe and an efficient management of the MHE scope of work Assess and report MHE progress and attendance at the meetings Assist the MHE Quality Assurance (QA) and HSE adviser with verifying adherence to all relevant standards and procedures Approve revised MHE documents, drawings and correspondence prior to their issue Manage MHE and the Maintenance Cost Plan (MCP) Monitor progress of associated sub-suppliers Ensure timely supply of the MHE maintenance hardware Assist with MHE Quality, Health, and Safety within the MHE maintenance scope Continue the MHE Health and Safety File Accountable for the ultimate correctness and proper allocation of all spares inventory Serve as the custodian of the site escalation and grievance procedures related to the MHE maintenance scope Participate in work-related performance training and individual improvement programs Perform other duties as required that are commensurate with the role Responsible for responding to and addressing emergency calls WHAT YOU HAVE Authorization to work in the U.S. Passport or ability to obtain passport Work on weekends and/or overtime as required Professional office etiquette is required at all times Occasional travel required Physical requirements may include: sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and reading WHAT YOU WILL GET Industry competitive compensation Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with employer match and no vesting! Paid Vacation & Holidays Paid Parental Leave Subsidized child-care Tuition Reimbursement Pet Insurance Corporate Social Responsibility including recycling, sustainability, and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within! At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you! Opportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for supervising and directing all front-end activities and operations. Key Responsibilites * Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly. * Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy. * Open additional registers whenever three or more customers are in line to minimize wait times. * Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs. * Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies. * Process Western Union and Money Order transactions. * Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files. * Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed. * Enforce dress code and monitor breaks per company and federal guidelines. * Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly. * Use override key only in compliance with company policy. Requirements * Exceptional customer service skills. * Previous cashier or front-end experience is required. * Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress. * Must be able to read and do simple math problems. * Wants to be part of a team in a fast-paced environment * 18 years of age or older Benefits * Weekly pay with direct deposit * Medical, dental, vision, life, and disability insurances * 401(k) with company matching * Opportunities for advancement * Paid holiday, vacation, and sick leave (FT only) * Paid bereavement and jury duty leave (FT only) * Company paid life insurance (FT only) * Scholarship program for High School Seniors Nearest Major Market: Atlanta

DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Macon, GA. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential. You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital. The Role: To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers. Participating in promotional and re-active sales campaigns will also be bart of the CRM / Customer Service Role. The Main Responsibilities of the Customer Service Role: Providing an excellent standard of Customer Service. Answering customers queries and questions. Sales reporting and tracking day to day progress Qualifications Successful candidates will possess the following attributes: Have good communication skills. Have good organizational skills. Be willing to take responsibility and accountability. Have experience of working alone and as part of a team. Hard working and have a problem solving attitude. You must be enthusiastic, motivated and willing to learn Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Previous experience in the following is useful: Human resources, recruiting, entry level, marketing, sales, entry level marketing, marketing rep, field representative, floor supervisor, independent consultant, inside sales, inside sales representative, international sales account manager, internet sales manager marketing account manager, account representative, sales representative, market research, marketing, national account manager, national sales manager, regional sales manager, sales & marketing administrator, sales & marketing manager, sales account manager, sales administrator, sales analyst, sales and marketing, customer service, advertising, sports marketing, sports, restaurant and hospitality industry, retail, cashier, promotional sales, business marketing management, client relations, publishing sales, mortgage sales, loan officer, outside sales, direct sales, sales professional, sales associate, small business marketing, telemarketing Marketing, business management skills, Promotions, Sports, Sales, Public Relations, Entry Level Sales Manager, Administrative Assistant, Receptionist, Entry Level, Assistant, Advertising, Supervisor, customer response, Office Manager, management, business Executive, Sales, Manager, Entry-Level Marketing, business sales development, General Sales, Entrepreneur, Advertising, Inventory, part time retail, part time hotel, valet, Entry level sales rep, Team player, Sports-oriented, entry level sales, New grad entry level management, Part-time, Full-time, business experience, business administration, small business administration, international business, small business management, global business, business sales marketing, marketing business opportunity, business marketing & development, business marketing & advertising, business manager, professional development, s development manager, business consulting manager, management, supervisor, coach, leader, consultant, consulting for businesses, management consulting, supervising businesses, business and communication management, Customer care, sales, customer relations, server, host, hostess, bartender, waiter, waitress, busboy customer acquisition, customer response, customer renewal, customer research, customer effectiveness, customer relationship management, marketing research, marketing programs, promotional marketing, marketing management, businesspeople, labour, labor Additional Information All your information will be kept confidential according to EEO guidelines.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement

As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications 2 years of experience as a supervisor or manager in business, military or related fields 2 years of experience in sales, customer service or consumer electronics repair 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications Inventory control and/or technology repair experience Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Salary: Position: Full Time Status: Exempt Summary/Objective: The Surgical Services, OR Manager provides leadership, oversight, and daily operational management of all perioperative services within the Critical Access Hospital Operating Room, including pre-operative, intra-operative, post-anesthesia recovery, sterile processing, and surgical scheduling and all outpatient infusion services provided through Surgical Services or perioperative departments. This position functions as a working manageractively participating in patient care, circulating, assisting, and troubleshooting equipment and instrumentation while ensuring safe, high-quality surgical care and regulatory compliance. The Manager is responsible for staffing, performance improvement, inventory management, equipment maintenance coordination, surgeon collaboration, and maintaining efficient patient flow. This role requires strong clinical expertise, hands-on technical ability, and the ability to lead a small, high-performing OR team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Function as a working manager by circulating, assisting, or scrubbing as needed to maintain safe staffing and workflow. Facilitate daily huddles, OR scheduling meetings, and communication with surgeons, anesthesia, and hospital leadership. Ensure regulatory and accreditation readiness, including CMS, OSHA, AORN, AAMI, infection control, and hospital policies. Oversee perioperative safety processes, including environmental safety, equipment checks, surgical counts, and time-outs. Coordinate care across pre-op, intra-op, and post-anesthesia recovery, ensuring smooth patient flow and adherence to standards. Provide real-time troubleshooting for OR equipment including towers, cameras, scopes, autoclaves, anesthesia machines, and electrosurgical units. Ensure all equipment is functioning properly before each case and support staff with correct setup and usage. Partner with BioMed and vendors to manage preventive maintenance, repairs, and equipment replacement planning. Oversee proper functioning, cleaning, storage, and maintenance of all instrumentation and equipment. Participate in training, simulations, and education related to new equipment or surgical procedures. Oversee surgical scheduling, case coordination, and block utilization. Manage procurement, inventory control, implants, instrumentation, and supply maintenance. Manage vendor relationships, consignment items, and pricing negotiations with Materials Management. Assist with planning for capital purchases and equipment upgrades. Oversee outpatient infusion services, ensuring appropriate staffing, clinical oversight, scheduling coordination, infection control, documentation, and compliance with applicable regulations and hospital policies. Plan, develop, implement, evaluate, and direct Surgical Services programs and activities according to applicable laws and standards. Develop and update departmental policies and procedures; communicate and ensure compliance. Supervise and evaluate surgical personnel; administer coaching, performance evaluations, and corrective actions as needed. Recruit, hire, onboard, and train surgical services staff; ensure adequate staffing levels. Provide staff education and maintain ongoing competency validation. Promote positive employee relations, teamwork, communication, and a culture of safety. Lead or participate in departmental and organizational quality improvement activities. Maintain infection control standards and ensure safe, clean, and compliant environments. Support preparation for inspections and surveys; assist with Plans of Correction and follow-up requirements. Prepare leadership reports on volume, productivity, quality measures, and staffing needs. Ensure accurate documentation, charge capture, and billing compliance Coordinate care and communication with patients, families, medical staff, nursing staff, and interdisciplinary teams. Respond to and resolve patient or family concerns related to surgical services. Interact with and support surgeons and anesthesia providers to ensure efficient surgical workflow and high-quality care. Participate in special projects, meetings, and committees as assigned. Contribute to the growth of surgical services by supporting surgeon recruitment and expansion of case volume. Work surgical services shifts as necessary to ensure coverage and maintain clinical competency. Competencies: Financial Management. Business Acumen. Communication proficiency. Ethical Conduct. Leadership Performance Management. Personal Effectiveness/Credibility Problem Solving/Analysis. Strategic Thinking. Technical Capacity. Supervisory Responsibility: This position is responsible for the direct supervision of all surgical services staff. This positions responsibilities include: interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: This job operates in a professional office environment along with working in surgical operating suites. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and some mechanical equipment. The employee is occasionally exposed to a variety of patient conditions and elements. The noise level is moderate to quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type/Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday; hours are flexible based on the job duties demand. Evening and weekend work may be required based on the needs of the position/job duties. This position requires administrative on call responsibilities to be rotated within nursing management team. Travel: This position may require some travel. Travel may be outside the local area and overnight. Required Education and Experience: Graduate of an accredited school of professional nursing in the state of Georgia; valid license as Registered Nurse in the state of Georgia. Current, valid AHA Healthcare Provider training (BCLS and ACLS). At least four to five years management experience required. At least three years supervisory experience. Preferred Education and Experience: Minimum 35 years of perioperative experience in an OR setting; CAH or small rural hospital experience strongly preferred. Prior leadership or charge nurse experience required; formal management experience preferred. Strong understanding of sterile processing, instrumentation, and OR equipment troubleshooting. Advance nursing degree; Masters prepared preferred. Prefer AORN certification. Additional Eligibility Requirements: None required for this position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.