Customer service manager jobs in Manchester, NH - 1,273 jobs

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - VirtualUSA - IA - Ames, USA - IA - Ankeny, USA - IA - Cedar Falls, USA - IA - Davenport, USA - IA - Sioux City, USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

The Senior Manager / Associate Director of Clinical Data Management (CDM) will lead and oversee clinical data management activities across Sironax clinical programs, ensuring the delivery of high-quality, compliant, and timely clinical trial data. This role serves as a hands-on leader and subject matter expert, partnering closely with Clinical Development, Biometrics, Medical, Regulatory, and external vendors (CROs) to support decision-making and regulatory submissions. The level (Senior Manager vs Associate Director) will be determined based on experience and scope of responsibility. Key Responsibilities Provide operational and strategic leadership for clinical data management activities across Phase I-III (and IV as applicable) studies. Develop, review, and maintain Data Management Plans (DMPs), CRFs/eCRFs, edit checks, and data review strategies. Oversee database build, UAT, data cleaning, medical coding, and database lock activities. Ensure compliance with global regulatory requirements including ICH-GCP, 21 CFR Part 11, and GCDMP. Manage and oversee CROs and data vendors, including scope definition, oversight, performance tracking, and issue resolution. Apply risk-based data management and quality oversight methodologies to proactively identify and mitigate data risks. Serve as the data management representative on cross-functional study teams and governance forums. Support inspection readiness and participate in audits and regulatory interactions as needed. Contribute to the development and continuous improvement of CDM SOPs, standards, and best practices. Mentor and guide junior data management staff and provide functional leadership as the organization grows. Qualifications Bachelor's degree or higher in life sciences, statistics, computer science, or a related field. 8-10+ years of clinical data management experience within biotech, pharmaceutical, or CRO environments. Demonstrated experience managing end-to-end CDM activities for multiple clinical trials. Strong working knowledge of EDC systems, eCOA, IRT, and data integrations. Hands-on experience with CDISC standards (CDASH, SDTM) and data readiness for regulatory submissions. Experience managing CROs and external vendors in a sponsor oversight model. Strong communication, leadership, and cross-functional collaboration skills. Preferred Attributes Experience supporting IND, NDA, or BLA submissions. Prior experience in a small or mid-sized biotech environment. Ability to operate both strategically and tactically in a fast-paced development setting. How to Apply: If you meet the above criteria and are excited by the opportunity to join our team, please submit your application directly. Please note: We are not accepting applications or outreach from recruitment agencies for this role. All candidates must apply directly.

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers. Compensation Data COMPENSATION: The Hourly rate for this position is $24.00 to $24.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patients and/or family members. Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department. Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections. Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor. Lead, train, and support Patient Services Workers in their roles supporting patients / residents. Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s). Maintains temperature logs for unit refrigerators and freezers. Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed. Assists the clinical staff in ensuring all patients' basic nutrition care needs are met. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Experience as a Patient Services Supervisor required * Demonstrates leadership, interpersonal, communication skills, both written and verbal * Requires strong organizational skills, accuracy, and attention to detail * Must be able to speak, read, and write English. Bilingual abilities preferred, but not required. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Boston

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

About Us: As the largest privately-held global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: Responsible for recognizing and managing all customer needs for assigned key customer account, working closely with other functional leaders. Part of a team responsible for sales and account management activities across multiple portfolio companies in domestic and international venues. Lead a cross functional team to build a contract review process to ensure quotations and proposals meet customer expectations and to respond to RFQs quickly and close deals efficiently. Location: Malden, MA Responsibilities: Serve as the main point of contact and advocate for key customer accounts, ensuring strong relationships and customer satisfaction. Lead customer programs from initiation to delivery, ensuring quality, schedule, and cost targets are achieved. Collaborate with internal teams to resolve challenges, align on priorities, and meet customer requirements. Manage contracts, pricing, and customer portal data to ensure accuracy and compliance. Identify and pursue business growth opportunities in partnership with the Business Development team. Deliver customer presentations, performance reviews, and market insights to support strategic planning. Track and report key performance metrics, drive continuous improvement, and maintain accurate CRM records. Required Qualifications: Bachelor's degree preferred Excellent communication skills, both verbal and written. Excellent Excel skills Proven ability to synthesize data from disparate sources to create information used for critical business decisions. Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Must be able to perform work subject to ITAR/EAR regulations. Preferred Qualifications: 5 years experience in customer-facing or operational role, preferably within Aerospace manufacturing industry or related industries Experience with RFQs, Quotes and contracts Knowledge of commercial and civil aerospace customers, component products, complex assemblies, and programs. Excellent presentation, written and verbal and communication skills. Able to interact and work with employees and customers at all levels within the organizations. Must have a strong financial discipline in business decision process, be highly organized. Comprehensive knowledge of Microsoft Office Suite. Proven record of developing and maintaining customer relationships. Experience in working across functions to improve customer service. Ability to present and contribute key sales data for a sales and operations planning review. Working Conditions: Requires mobility in a manufacturing plant environment while using Personal Protective Equipment. Must be able to frequently sit, stand and walk. Must be able to lift and carry up to 15 pounds. Must be able to have prolonged periods sitting at a desk and working on a computer. Acknowledgements: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893. We are now proud to now be a part of the World Insurance Associates family which provides unparalleled access to even more products and services to assist our customers' insurance needs. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 215 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-KS1

Thrive in the fast-paced start-up environment? Ready to grow your career and make your ideas count? Come join America's Job Exchange! America's Job Exchange (AJE) is actively expanding our Customer Experience Team and looking for passionate Account Managers to continue elevating AJE's customer experience to world class standards. If you have been part of a stellar Account Management team and are excited at redefining the customer experience at AJE, please read on! AJE, a wholly owned subsidiary of Navisite, a part of Spectrum Enterprise, has established itself as a leader in Diversity Recruitment and OFCCP compliance. Hundreds of Fortune 500 corporations and thousands of mid-market and small employers use AJE for candidate sourcing, diversity brand development and OFCCP compliance solutions. Millions of job seekers use AJE to find jobs and take advantage of a broad range of career management tools and services to advance their careers. For more information, please visit:**************************** Here's an overview of our exciting opportunity: As a member of the Customer Experience (CE) team, based in our Andover location, you will help Account Management become a highly-valued resource to AJE customers. The Customer Experience Team delivers a consistent, world-class relationship, high-touch service and invaluable support around compliance, diversity recruiting and local outreach. The Customer Experience Manager is responsible for supporting a set number of assigned accounts that are using AJE to manage their compliance and diversity recruiting needs. Your goal is creating the valued service provider experience with these customers so we expect you to be a passionate and energetic member of this team. As a Customer Experience Manager, you will play a key role in customer communications, trainings and delivering Subject Matter Expert (SME) content so someone with experience and an interest growing customer relationships is a must. Job Description Specific Responsibilities · Manage assigned accounts/territory and build strong customer relationships with established accounts. Identify additional sales opportunities within customer base by cross-selling and up-selling AJE product portfolio by venturing beyond standard career products Responsible for regularly scheduled customer communications, as well as informing customers of service enhancements as they are launched. Respond to customer inquiries in an efficient, effective and timely manner. Engage customer in pursuit of opportunities for account growth and new business. Understanding of company capabilities and services, and effectively communicates all offerings to existing customer base. Reviews customer's accounts to ensure accounts are set up and functioning properly. Reports any disruption in service to accounts to appropriate team members and follows through until resolved. Effectively communicate with key personnel in other departments to ensure customer accounts are up to date. Provide superior customer service. Maintain current knowledge of AJE products, solution sets, customer applications, and competitive product differences. Adhere to all current sales methodologies and processes. Proactively recommend enhancements to leadership to improve processes and support overall team objectives Qualifications · Extremely detail oriented · Technical competence (Excel, Microsoft Word, PowerPoint, etc) · Familiarity with or willingness to learn about OFCCP regulations · Keep up to date about product offerings as well as OFCCP regulations · Motivated, goal oriented, persistent and a skilled negotiator · High level of initiative and work well in a team environment · Excellent written and oral communication skills · Handles stressful situations and deadline pressures well · Undergraduate degree Additional Information If you're interested in this great opportunity and your background is a match to the description above, we'd love to hear from you. Please click on Apply and submit your resume today. If you know someone that may be interested, we welcome you to share this opportunity. We look forward to hearing from you! More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status. Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status. FCC Unit: 00918 - Andover 200 Minuteman Rd Business Unit: Spectrum Enterprise

About the Role We are looking for an exceptional Director of Customer Success who will serve as the operational backbone of our Customer Success organization. Reporting to the SVP of Customer Success, you will be responsible for the day-to-day excellence of a high-performing team scaling from 10 to 50+ enterprise Customer Success professionals. This person will be working with Blitzy Solutions Engineers, Forward Deployed Engineers, and other Software Developers. This is not a traditional management role. You will be the helicopter overseeing all operations, ensuring every customer interaction drives measurable value and expansion. You must have extraordinary emotional intelligence to listen deeply to customers, anticipate needs five steps ahead, and coach your team to do the same. You will be the connective tissue between frontline execution and executive strategy, ensuring operational excellence while maintaining the ability to engage directly with C-suite executives when needed. This role demands exceptional coaching ability. You will spend significant time developing your team through real-time feedback, often in evening coaching sessions after customer engagements. You must love coaching and see it as core to your leadership identity. Your team consists of seasoned professionals managing enterprise accounts, and they need a leader who can elevate their performance through insight, pattern recognition, and strategic guidance. You will help the business meet the operational metrics that drive our success: Net Revenue Retention, customer health scores, expansion pipeline, and team performance. You ensure processes are followed, quality is maintained, and every interaction moves accounts forward. While the SVP focuses on C-level partnerships and strategic expansion, you ensure the engine runs flawlessly. You will report to the SVP of Customer Success. What Success Looks Like You ensure operational excellence across a portfolio of enterprise accounts, driving predictable expansion and retention. You coach daily, developing each team member to operate at the next level of performance. Your team consistently anticipates customer needs, identifies expansion opportunities early, and executes flawlessly. Customer health scores trend positive, NRR exceeds targets, and your team is known for delivering exceptional value. You build deep customer empathy across your team, ensuring everyone can listen between the lines and anticipate what customers need before they articulate it. You identify patterns across accounts and translate them into actionable playbooks. You maintain visibility into every account without micromanaging, knowing when to engage directly and when to empower your team. You hold your own in conversations with CTOs and CIOs when needed, bringing operational insights and customer perspective to strategic discussions. You are the voice of frontline execution in leadership conversations, ensuring strategic decisions are grounded in customer reality. You help build the team from 10 to 50+ while maintaining quality, culture, and performance. You thrive in high-intensity environments, commit fully to the mission, and regularly work extended hours to coach your team and ensure customer success. This intensity excites you rather than drains you. Areas of Ownership Our hiring process evaluates emotional intelligence, coaching excellence, operational rigor, and proven customer success leadership. This is an M4 (Senior Manager) level role requiring demonstrated ability to lead experienced professionals. Successful candidates will demonstrate expertise in: Customer Success Excellence: You have 7+ years of enterprise customer success experience with proven track record of driving NRR, expansion, and customer health metrics. You understand the full customer lifecycle and know how to optimize every stage. Exceptional Coaching Ability: You love coaching and are exceptional at it. You can diagnose performance gaps, provide actionable feedback in the moment, and develop seasoned professionals to operate at higher levels. You regularly coach in real-time and dedicate evening hours to team development. Emotional Intelligence & Pattern Recognition: You have extraordinary EQ. You listen deeply, pick up on subtle signals, and anticipate customer needs five steps ahead. You identify patterns across accounts and translate them into actionable insights. You can read between the lines of what customers say and understand what they truly need. Operational Excellence: You are systems-oriented and process-driven. You implement playbooks, maintain quality standards, and ensure consistent execution across the team. You balance structure with flexibility, knowing when to enforce process and when to adapt. Team Leadership of Experienced Professionals: You have led teams of experienced individual contributors in enterprise environments. You command credibility with senior professionals and earn respect through insight and performance, not title. You maintain high talent density while scaling from 10 to 50+ team members. Executive Engagement Capability: While your primary focus is team enablement and operations, you can hold your own in meetings with CTOs, CIOs, and senior technology leaders. You bring operational perspective and customer insights to executive conversations. High-Intensity Commitment: You commit fully to the mission and regularly work extended hours, including evening coaching sessions. This is standard practice in our high-intensity, high-growth environment. You thrive on this intensity and see it as energizing rather than draining. Ways to Stand Out Proven Customer Success Leadership: You have led enterprise customer success teams at companies like Rapid7, Akamai, Klaviyo, DataRobot, or similar B2B software platforms. Scaling Experience: You have scaled CS teams from 10 to 50+ while maintaining performance standards and culture. Coaching Track Record: Your team members consistently get promoted or recruited for senior roles. You are known as an exceptional developer of talent. Change Management Experience: You have helped customers navigate large-scale technology transformations and understand the organizational dynamics of enterprise adoption. Technical Foundation: You have technical fluency with software development, AI/ML concepts, or enterprise architecture. You can learn technical details quickly and coach your team to do the same. Revenue Operations Expertise: You have experience building CS operations, playbooks, and systems that enable teams to scale efficiently while maintaining quality. Who You Are You are a top 10% performer in enterprise customer success with exceptional emotional intelligence. You have a proven track record of driving team performance through coaching and operational excellence. You have a history of working with technical people such as Solutions Engineers, Forward Deployed Engineers, and other Software Developers. You love coaching and developing people. You dedicate significant time to real-time feedback, pattern sharing, and skill development. Evening coaching sessions after customer engagements are where you thrive. You have extraordinary listening skills and can anticipate customer needs multiple steps ahead. You identify patterns across accounts and translate them into actionable insights for your team. You are systems-oriented and love building operational excellence. You implement processes, maintain quality standards, and ensure consistent execution without becoming bureaucratic. You can engage with C-suite executives when needed, bringing operational insights and customer perspective to strategic conversations. You hold your own in technical discussions even if you lean on experts for deep technical details. You have gravitas with experienced professionals. You have managed senior individual contributors and earn respect through performance and insight, not hierarchy. You are commercially minded and understand that customer success drives revenue. You balance customer outcomes with business results and own revenue metrics. You thrive in high-intensity, fast-moving environments where priorities shift and roles evolve. You commit fully and regularly work extended hours because you are energized by the mission. You have a low-ego, high-output mindset and collaborate seamlessly across Sales, Product, Engineering, and executive leadership. You'll Get … Competitive Salary + TBD Bonus Paid Medical, Dental & Vision Insurance (for you and dependents) 4% 401(k) match Equity Flexible vacation, sick days & work-from-home days Technology allowance (hardware, software, reading materials) The opportunity to build and lead the operational engine of Customer Success at a company reshaping software development with AI Beautiful office environment in Cambridge Crossing surrounded by other startups Unlimited snacks, fizzy water, coffee, espresso, and everything you need to perform at your best Our Values We move Blitzy fast: Time is our most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software to our clients. Hesitation is the enemy of momentum. We have a championship mindset: We operate like a professional sports team-winning together by holding ourselves and each other to high standards, collaborating in-person, and staying mission-focused. We're 'everyday athletes' who value proper sleep and movement so we bring our best selves to work. We have a passion for invention: We're inventors at heart. We start with best practices but push the frontier of what's possible through continuous innovation and iteration. We work for the customer: We deliver outsized value and expand relationships into deep, meaningful partnerships. The customer comes first-which means saying no to transactional relationships so we can deliver immense value for the right partners. What We Ask of You Please ask yourself if you are ready for a challenge before applying. Startups are hard and constantly evolving. Your focus will change week-to-week. If that excites you - not concerns you - you're probably in the right place. We will be in-person and highly collaborative. You'll have seasoned peers, but not all the answers - and that's part of the fun. This is a 100% in-person role in Cambridge, MA. We are building something transformational and we do it together.

Datalign Advisory is a cutting-edge platform that provides AI-driven, data-centric financial advisory services, connecting users with expert advisors to optimize financial decision-making. Our goal is to revolutionize the financial advisory landscape by offering personalized, scalable solutions through advanced technology and data analytics. In 2022, we launched from Cambridge's innovation hub with Link Ventures as our lead investor. Today, we've connected over $50 billion in potential client assets with 13,000 trusted advisors. Job Description: We are seeking a highly motivated and customer-obsessed professional to drive revenue growth and manage key relationships with our advisors. The ideal candidate will bring strong account management experience and a solid analytics background, using data-driven insights to optimize campaigns, gather actionable feedback, and ensure excellent service for both new and existing advisors. What You'll Do: Drive revenue growth through strategic bidding recommendations, budget management, and data-driven decision-making. Monitor advisor KPIs, track month-over-month growth, and identify opportunities to unlock incremental spend. Optimize supply - demand balance by minimizing unmatched leads and addressing gaps in coverage, geography, investable assets, and services. Build and manage strong relationships with new and existing advisors. Lead regular advisor meetings and quarterly business reviews to assess performance, align on strategy, and set growth goals. Fully onboard advisor partners from contract completion through first campaign spend and ongoing optimization. Advise partners on campaign and purchase strategies to maximize ROI and budget efficiency. Collaborate cross-functionally with analysts, product, and engineering teams to derive insights, improve performance, and resolve technical issues. Oversee advisor-facing operational processes to ensure efficiency, accuracy, and scalability. Provide demand-side updates, support quarterly revenue forecasting, and contribute to board-level reporting. Train and mentor team members to ensure consistent execution and knowledge transfer. What You'll Bring: 4-5 years of experience in relationship, partnership, or account management / customer success within ad tech, mar-tech, fin-tech, or digital marketing; experience in financial services or wealth management is a plus. Proven ability to drive revenue growth through campaign optimization, strategic thinking, and data-driven decision-making. Experience onboarding and guiding partners from contract handoff through first campaign spend and ongoing optimization. Strong analytical skills with comfort using data to inform campaign strategy and business decisions. Excellent written and verbal communication skills, with a personable and relationship-focused approach. Highly organized and able to manage multiple partnerships and campaigns while collaborating effectively across teams. Consultative with the ability to think strategically and aligning external partner goals with company targets Some traits we love: Startup DNA: Thrives in fast-paced environments with shifting priorities and multiple responsibilities Growth & Impact Focus: Excited to build from the ground up and see direct results of your work Cross-Functional Collaboration: Works seamlessly across technical teams, leadership, and direct reports Quality Obsessed: Ensures excellence and accuracy in all communications Data-Driven: Uses metrics to guide decisions and continuously improve performance Industry Passion: Genuinely excited about fintech and wealth management AI-Forward: Eager to leverage AI solutions for enhanced communication effectiveness Why You Will Love Working Here Join a fun, collaborative team in our vibrant Kendall Square office, where you'll be surrounded by great startup energy as part of a dynamic incubator alongside other innovative companies. We keep the team fueled with fully stocked snacks, coffee, and catered lunches twice a week-because we believe the best ideas happen when people can focus on the work that matters. We offer comprehensive benefits including healthcare (medical, vision, and dental), 401(k) with company match, as well as cell phone stipend to keep you connected, PTO and company holidays. Join us and you will experience the energy and momentum that comes with building something meaningful in one of the country's top innovation hubs.

A career at Loftware is more than just a job - it's an opportunity to help shape the supply chain of the future. Job title: Director, Customer Success Please note: Visa sponsorship is not available for this role. Loftware is expanding its operations by appointing a Director of Customer Success, reporting to the Chief Customer Officer. The Director will be responsible for ensuring the satisfaction, adoption, retention, referenceability and expansion of our customers while collaborating with the CSS teams of Technical Support and Professional Services as well as Sales, our Partners, Customer Account Management and Product Management. The VP will represent the voice of the customer within the business, helping to drive continuous improvement and success. Key Responsibilities: Develop and actively manage customer relationships as a strategic asset providing value towards 100% gross retention and 115+% net retention. Creation of new opportunities related to the value of license/subscription upgrades, new software modules, add-on sales and add-on service sales. Through onboarding and training, ensure that all customers are fully engaged and getting the value that they expect. Communication & Influence Competencies: Executive Presence: Communicates confidently with C-level stakeholders. Cross-Functional Collaboration: Builds strong partnerships with Sales, Services, Product, and Support. Analytical/Business Acumen Competencies: Understand the direct revenue impact of retention and expansion Present quarterly business performance to senior leadership that aligns with corporate goals. Build out, implement, and document all customer success processes, tools, and roles globally. Core Competencies: Strategic Leadership: Ability to set vision and direction for Loftware's global Customer Success organization. Coaching & Development: Ability to mentor direct reports and build strong leadership capabilities that align with company CS strategy and goals within their teams. Document key Customer Success measurements (NPS, Health score, adoption rate, retention rate, reference ability). Lead remediation efforts for customers needing internal Loftware resources across the organisation. Report internally on customer requirements in an organised fashion to assist product marketing and product management in defining future product requirements. Requirements: The qualified candidate will possess a bachelor's degree or equivalent, along with 7-10 years in a software technology (preferably SaaS) environment and experience leading a Customer Success or account management capacity. Knowledge of the business value of the supply chain (labeling, artwork management and clinical trials systems a plus). Knowledge of Supply Chain practices and the use of, ERP, CRM, WMS or MES systems. Experience with a validated environment a ‘plus'. Customer-focused. Tenacious, intelligent and entrepreneurial in nature Driven to create sustainable corporate profitability and growth by making customers as profitable and productive as possible. Able to build trust and rapport quickly and develop influential relationships at all levels of an organisation. Strong business process and financial acumen in the areas of labelling, clinical trials and artwork management. Competitive drive and determination. Customer advocate - voice the concerns and wants of the customer to the company. Strong interpersonal skills. Strong problem-solving skills. Self-starter with a strong work ethic. Strong collaboration skills across cross-functional teams in other departments. Excellent written and verbal communication skills in English are an absolute must. Any additional languages are a plus. What We Offer: A dynamic role with ownership of key digital channels. Opportunities to work on international campaigns and modern marketing technologies. A collaborative team environment that values innovation and continuous improvement. Competitive compensation and professional growth opportunities. Why Join Us? Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities. Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table. We use the power of the global team. We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development. We win with inclusion At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. About us We make the Supply Chain work At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more. More about us: ***************************************** #Makeyourmark with Loftware and apply today!

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Wentworth Health Partners comprehensive women's health services to Seacoast families. Our OB/GYN physicians and midwives, along with our nurse navigators, help women manage all aspects of their care. Our board-certified providers deliver personalized care in obstetrics and gynecology, including infertility services, maternal-fetal medicine, genetic testing and urogynecology. We are seeking a Supervisor for our Clinical Services team supporting four Women's Health Care practices. This role requires regular on-site presence at all four locations based on practice needs, with the opportunity to work remotely one to two days per week. The practices supported include: • Wentworth Health Partners OB/GYN & Infertility - 15 Old Rollinsford Road, Dover, NH 03820 • Garrison Women's Health - 770 Central Avenue, Dover, NH 03820 • Wentworth Health Partners Dover Women's Health - 700 Central Avenue, Dover, NH 03820 • Center for Women's Health and Wellness - 67 Corporate Drive, Portsmouth, NH 03801 Job Summary The Clinical Services Supervisor position is a Monday-Friday role with eight-hour shifts staggered between 8:00 a.m. and 5:00 p.m. This position provides oversight of Women's Health Clinical Services and will have approximately 20 indirect reports across the supported practices. The role will be responsible for providing leadership and oversight to nursing staff within a specific clinical department or unit. This role involves managing daily operations, ensuring quality patient care, and promoting a collaborative and positive work environment. Does this position require Patient Care? Yes Essential Functions -Provide leadership and supervision to nursing staff within the assigned clinical department or unit. -Ensure the delivery of high-quality patient care by nursing staff, adhering to established standards, protocols, and evidence-based practices. -Collaborate with healthcare providers and other departments to optimize patient outcomes. -Supervise and mentor nursing staff, including registered nurses, licensed practical nurses, and nursing assistants. -Coordinate patient care activities within the clinical department, ensuring efficient and effective care delivery. -Address and resolve issues or concerns raised by staff, patients, or families. -Manage staffing levels, scheduling, and resource allocation within the clinical department to ensure optimal patient care and operational efficiency. Qualifications Education Bachelor's Degree Nursing required and Master's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] required Experience Experience with nursing in a clinical setting 3-5 years required and Leadership and supervisory experience 1-2 years preferred Knowledge, Skills and Abilities - Strong leadership and managerial skills with a focus on achieving positive patient outcomes. - Knowledge of healthcare regulations, accreditation standards, and evidence-based clinical practices. - Excellent communication and interpersonal skills. - Ability to collaborate effectively with interdisciplinary teams. - Commitment to continuous quality improvement and patient safety. Additional Job Details (if applicable) Strongly Preferred: Leadership/Supervisory Experience OBGYN Experience EPIC Experience Remote Type Hybrid Work Location 770 Central Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $34.90 - $67.63/Hourly Grade 8NTEMP At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Jaffarian Toyota is seeking a Customer Service Representative / Greeter! Up to $20+ per hour depending on experience. Competitive guaranteed weekly income! Flexible hours No nights, no Sundays! FT and PT available. What We Offer Health, Dental and Vision Insurance Profit Sharing 401K Short and Long Term Disability RESPONSIBILITIES Meet and greet customers in a professional manner in-person & on the phone Process payments, invoice and other miscellaneous office duties Provide basic information to callers who have general inquiries Handle customer complaints with integrity and poise Provide general administrative and clerical support including mailing, scanning, faxing and copying Maintain office supplies for specific location REQUIREMENTS Bilingual Preferred Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. You will Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs). Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. What we're looking for High School Diploma or equivalent preferred 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting Strong interpersonal skills and a team player mindset Experience resolving customer issues and coaching peers. Familiarity with the point-of-sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements (with or without accommodations) Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly May be exposed to various outdoor weather conditions throughout the workday Crafted for You We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above. Worker Type: RegularPay Range:$20.94 - $29.31

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. The Customer Service Supervisor is responsible for supporting the Customer Service team and assisting the department in maintaining maximum efficiency while providing patients the highest quality level of service. Duties and Responsibilities Assist in holding the Customer Service team accountable for productivity and accuracy goals Assist in setting, monitoring, and reporting key performance indicators regularly Assist in evaluating Customer Service team's performance, writing reviews, and delivering disciplinary action as needed Assist in creating strategies and procedures to meet department and company goals, covering Customer Service team's responsibilities as needed to reach goals Assist in developing, maintaining, and ensuring adherence to standard operating procedures for the Customer Service team, communicating updates and changes as necessary Coordinate and collaborate with other department managers to communicate company policy changes/updates as needed Coach, lead and train individuals on the Customer Service team toward meeting individual and departmental goals, performing additional training as needed Coordinate ongoing training for third party representatives as needed Handle escalations regarding customer service and department specific issues Propose operational changes as needed Lead individual and team meetings as needed Assist in managing workload distribution relevant to specific department needs Display exemplary customer service in all interactions Other tasks and duties as required Basic Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future High School diploma or equivalent required; college preferred At least 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills Bilingual in English and Spanish preferred Competencies Computer Skills Interpersonal Skills Product Expertise Communication skills Results Driven Conflict Management Customer Service Organizational skills Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Direct Reports - Assigned Customer Service team members Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Job Description The Customer Service & Office Manager is a dual-purpose role responsible for leading the customer service team and ensuring the efficient day-to-day operations of the corporate office. This individual serves as a bridge between the front-line staff, the finance department, and executive leadership, ensuring high standards of professionalism, financial accuracy, and facility organization. I. Management & Leadership Team Supervision: Provides day-to-day supervision and leadership for the Customer Service department and all Customer Service Representatives (CSRs). Professional Development: Manages the training, coaching, and professional growth of CSRs to ensure a high-performing team. Talent Acquisition: Collaborates with the HR Manager to recruit, interview, and onboard qualified talent for the department. Escalation Management: Acts as the primary point of contact for complex customer issues, resolving escalated calls in a professional and courteous manner. Process Improvement: Partners with the General Manager to identify operational deficiencies and implement workflow improvements. Inbox Management: Oversees the ********************** inbox, ensuring all inquiries are triaged and directed to the appropriate departments or individuals. II. Office Operations (Office Manager Duties) Facility Oversight: Ensures the office environment is organized, professional, and functional; coordinates with cleaning services and building maintenance as needed. Vendor Management: Serves as the primary liaison for office-related vendors (e.g., IT support, utility providers, office equipment technicians, and stationery suppliers). Procurement: Manages the inventory and ordering of office supplies, kitchen essentials, and branded materials while staying within the departmental budget. Mail & Logistics: Oversees incoming and outgoing mail, deliveries, and courier services. Recordkeeping: Maintains and organizes physical and digital filing systems, ensuring compliance with company data privacy standards. Administrative Support: Provides high-level administrative assistance to the Executive team as needed and assists in the coordination of company events or staff meetings. III. Financial & Customer Logistics Billing Oversight: In collaboration with the Finance department, completes all residential billing functions and provides backup support for commercial billing when necessary. Accounts Receivable: Monitors credit card transactions; ensures all payments are processed and proactively follows up with account holders regarding declined payments. Reporting: Prepares and analyzes regular reports regarding account usage, receivables, and team performance metrics. Onboarding & Maintenance: Exercises precise attention to detail when onboarding new customers and ensures all existing customer accounts are kept accurate and up to date. Sales Support: Ensures customers are fully informed regarding special promotions, "Pre-Buy" options, and Budget Programs. Inter-Departmental Liaison: Maintains fluid communication between Customer Service, Dispatch, and the Service department to ensure seamless fuel deliveries and service calls. QUALIFICATIONS Experience: 6-10 years of experience in office management or customer service leadership. (Experience in the energy/fuel industry is highly preferred). Education: Bachelor's Degree in Business Administration, Communications, or a related field. Leadership: Proven track record in a supervisory role with a strong emphasis on mentorship and team building. Disposition: Ability to remain calm, professional, and solution-oriented in a fast-paced, high-pressure environment. Technical Skills: Expert-level proficiency in Microsoft Office Suite (Word, Excel, Outlook). Availability: Ability to work extended hours as necessary, particularly during peak winter demand seasons. PREFERRED SKILLS Industry Software: Direct experience with Blue Cow and Ignite software. Linguistic Skills: Bilingual in English and Spanish. Industry Knowledge: Prior experience working specifically for a heating oil or propane delivery company.

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Customer Service Banker (Universal Banker) at our Alton , NH branch. MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun's, Best of the Lakes Region. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay begins at $20.64 and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM works closely with our customers alongside Sales, Support, Account Management, Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully. The CSM reports to the Manager of Customer Success within the Services Organization. Responsibilities: · Build and maintain strong relationships within assigned accounts. · Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives. · Educate customers on the use and benefits of the Veracode solutions. · Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives. · Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution. · Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering. · Prepare, schedule, and conduct quarterly account reviews; maintain accurate record of discussions and action items. · Provide monthly account reporting to management and internal stakeholders. · Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. · Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers. · Collaborate with Sales team on account strategy, and identify opportunities for selling products and services within accounts. Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM works closely with our customers alongside Sales, Support, Account Management, Security Consultants, and other Operations and Product Management teams at Veracode to ensure our services are delivered successfully. The CSM reports to the Manager of Customer Success within the Services Organization. Responsibilities: · Build and maintain strong relationships within assigned accounts. · Promote customer satisfaction and loyalty by demonstrating an understanding of their critical business issues and needs while delivering products and services that help them meet their business objectives. · Educate customers on the use and benefits of the Veracode solutions. · Work closely with Veracode Support and other Services teams to ensure a consistently positive customer experiences by providing oversight and management for issues and initiatives. · Work with management team to ensure critical issues are well-documented and properly escalated in an expeditious manner for resolution. · Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering. · Prepare, schedule, and conduct quarterly account reviews; maintain accurate record of discussions and action items. · Provide monthly account reporting to management and internal stakeholders. · Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. · Develop and share best practices with team members to enhance the quality, effectiveness, and efficiency of our overall support of customers. · Collaborate with Sales team on account strategy, and identify opportunities for selling products and services within accounts. · Bachelor's degree and 5+ years of experience in customer-facing role · Experience working with senior and executive management · Possess strong written and verbal communication skills with excellent presentation skills · Demonstrated ability and desire to work and excel in fast-paced environment · Excellent multitasking and project management skills · Proficiency to develop and execute strategic plans · Excellent team player and able to work under own initiative · Ability to effectively facilitate and lead cross-functional teams and resources · Knowledge and practical experience in Application Security · Possess SDLC experience with understanding of Internet and web applications · Ability to learn new technologies · Must possess a proven understanding of corporate business world · Strong critical thinking, analytic, and problem solving abilities · Well-organized and with a high attention to detail · Proficiency with MS Office, Salesforce.com, and WebEx · Willingness and ability to travel up to 25% Skills & Requirements · Bachelor's degree and 5+ years of experience in customer-facing role · Experience working with senior and executive management · Possess strong written and verbal communication skills with excellent presentation skills · Demonstrated ability and desire to work and excel in fast-paced environment · Excellent multitasking and project management skills · Proficiency to develop and execute strategic plans · Excellent team player and able to work under own initiative · Ability to effectively facilitate and lead cross-functional teams and resources · Knowledge and practical experience in Application Security · Possess SDLC experience with understanding of Internet and web applications · Ability to learn new technologies · Must possess a proven understanding of corporate business world · Strong critical thinking, analytic, and problem solving abilities · Well-organized and with a high attention to detail · Proficiency with MS Office, Salesforce.com, and WebEx · Willingness and ability to travel up to 25%