Customer service manager jobs in Manteca, CA

San Francisco, CA (On-site) Compensation: $150,000-$200,000 base salary + benefits + performance upside The Company A fast-growing real estate investment platform specializing in institutional-quality Multifamily & Student Housing assets is seeking a Director of Investor Relations to support its expanding national capital-raising efforts. The firm has an exceptional track record, a reputation for disciplined execution, and a growing pipeline of equity raises for new development & value-add opportunities. The culture is entrepreneurial, high-energy, & deeply relationship-driven, ideal for someone who thrives in a fast-paced environment & wants to grow with a scaling investment platform. The Role The Director of Investor Relations will work directly with the Founder to raise capital, manage existing investor relationships, and expand the firm's network among family offices, high net worth individuals, & institutional partners. This is a highly visible, investor facing role suited for someone who combines financial knowledge with strong sales instincts, charisma, and relentless follow-through. This person will represent the firm externally, help shape investor messaging, prepare materials, maintain reporting structure, and manage a growing book of investors across the country. Key Responsibilities Lead capital-raising efforts for active & upcoming Multifamily and Student Housing investments Build & maintain relationships with family offices, HNWIs, institutional partners & university-affiliated housing groups Represent the firm externally in meetings, events, conferences & investor presentations Develop compelling pitch materials, investor decks & reporting packages (quarterly updates, performance summaries, etc.) Manage all investor communications, follow-ups, compliance documentation & CRM tracking Support due diligence processes with prospective equity partners Work closely with the Founder on strategic fundraising initiatives & investor targeting Travel regularly with the Founder for roadshows, meetings & capital partner visits Maintain detailed organization across reporting, documentation & investor data Serve as a cultural ambassador, representing the company with professionalism, energy & credibility Required Experience Extensive experience in Investor Relations, Capital Markets, Fundraising, or Investments within Multifamily and/or Student Housing real estate Experience raising capital from family offices strongly preferred Background in Multifamily and/or Student Housing is a major advantage Proven ability to manage investor communications, reporting, & due diligence Strong sales instincts, charisma, confidence, & ability to tell a compelling story Highly organized with exceptional attention to detail Experience working alongside founders or principals in fast-paced, entrepreneurial environments Ability to thrive in a demanding, “always-on” culture that values grit, responsiveness & ownership Compensation: $150,000 - $200,000 base salary + benefits If you feel this is an opportunity you want to learn more about, feel free to use the LinkedIn prompt to apply or email directly to **************************** to explore further.

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.

Role Description Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more. Key responsibilities include, but are not limited to: Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation Strong ability to manage a high volume of accounts 50+ Focus on building Client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish Client and Category goals and objectives Partners with merchandizing team for JBP/JBP+ needs Strives to build strong relationships across the entire Client team (brand, agency, shopper, ecommerce) Key focus on demand generation, proactive and strategic selling and program management through IO Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals Works in lockstep with Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature Provides a map and strategic plan to attain and exceed account quota Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns Develop partnerships with *** Merchandizing teams (NCD/ASM) Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives Ownership of improving opportunity win rate*** deal slip rate*** sales cycle duration, client outreach and other relevant sales metrics Provides account-level forecasting predictions Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage Continuously monitor, learn and develop knowledge of retail media landscape Client travel as needed Qualifications: BS/BA degree - Marketing, Business or other appropriate discipline. 4+ years of sales/retail/media experience Strong understanding of advertising/retail media space Intermediate Skills with Microsoft Office products. Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level Effective communicator both oral and written A history of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset Strong leadership, collaboration, and strategic skill sets based on previous experience. Positive, people-oriented, and energetic attitude with a willingness to learn.

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.

ABOUT US: About IICOMBINED Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. KEY RESPONSIBILITIES 1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate. 2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance. 3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied 4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles. 5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement. KEY WORKING RELATIONSHIPS The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S. SKILLS & EXPERIENCE · Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area · High School graduate or equivalent; college degree preferred · Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment · Ability to motivate staffs through strong leadership and interpersonal skills · Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail) · Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred) · Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business REQUIREMENTS · This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift. · Required to work a minimum of 40 hours per week including weekends. · Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches. · Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving. · May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale · Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher. · Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others. · Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

The application window is expected to close on: January 16th, 2026. Note: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The position is open to remote candidates in the United States, preference will be given to candidates in the Eastern Region. Meet the Team Isovalent, now part of Cisco, is the company founded by the creators of Cilium and eBPF. Cisco Isovalent builds open-source software and enterprise solutions solving networking, security, and observability needs for modern cloud native infrastructure. The flagship technology, Cilium, is the choice of numerous, industry-leading, global organizations. Your Impact We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. This leader will lead a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching & Networking, Kubernetes Networking, Security, and Observability. This role is critical in ensuring customer adoption across the US and Canada, and value realization of the Isovalent and Cisco Hypershield suite of products. This person will bridge advanced technical leadership, people management and customer lifecycle management. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: * Lead, coach, and develop a geographically distributed team of high-performing Customer Success Architects and drive operational excellence through adoption of new tools, systems and processes for leading post-sales activities. * Foster a culture of innovation, continuous learning, collaboration, and technical excellence. * Partner closely with People Team, Finance and Talent Acquisition to attract and retain top talent in cloud-native and networking domains. * Improve and track KPIs for account health, usage metrics, upsell opportunities, and customer satisfaction (e.g. CSAT). * Align with Sales, Product Management, Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field enablement activities for new product features or services. * Lead your business. Understand pressure points, key performance indicators and continuous metrics to monitor in order to continuously capture current capacity and future growth needs. Minimum Qualifications * Bachelor's + 12 years of experience or Master's + 8 years of experience or equivalent industry experience * 7+ years of experience in customer-facing post-sales roles (Customer Success, Solutions Architecture, Professional Services) to include enterprise customer success practices focused on adoption, retention, upsell, and expansion. * 3+ years in people management to include leading highly distributed technical teams across multiple time zones. * Demonstrated experience in cloud-native infrastructure, Kubernetes, networking, or security domains to include multi-cloud/hybrid domains networking models. Preferred Qualifications * Experience working with cloud-native security observability tools, hands-on experience or certifications in Kubernetes (CKA, CKS), major cloud platforms (AWS, Azure, GCP), or network certifications (CCIE, etc.). * Exceptional communication and interpersonal skills, with the ability to influence technical and executive stakeholders. * Experience scaling customer success operations across North America. * Experience in building digital adoption programs Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $178,800.00 to $230,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $178,800.00 - $265,500.00 Non-Metro New York state & Washington state: $162,000.00 - $256,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: Manage a team responsible for operations between AMD and its customers. Build strong and sustaining relationships at operational and managerial levels within both the customer's and AMD's organizations. Leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast, and other operational issues. Drive the team to achieve organizational goals, develop employees, and measure and improve team performance. THE PERSON: A dynamic leader with proven managerial skills, capable of inspiring and guiding the team to success. Brings project management expertise to efficiently oversee complex initiatives. Possesses sharp problem-solving abilities, adept at identifying issues and implementing effective solutions. Communicates clearly and confidently, with strong oral and presentation skills to convey operational concepts to customers, management, and team members. Skilled in managing and resolving conflicts, ensuring a harmonious and productive work environment. Experienced in developing and nurturing customer relationships, fostering trust and collaboration for long-term success. KEY RESPONSIBILITIES: * Manage customer facing team which is responsible for all operational aspects between AMD and its customers. * Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity. * Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners. * Build consensus within team and help to remove obstacles for employees. * Develop self and team, providing the tools and training to achieve goals, support career planning, and to enhance the organization's capability. * Mentor and coach team to proliferate knowledge and strive to close any gaps. * Enable effective and efficient service through operational excellence and customer collaboration. * Provide leadership and collect feedback in the implementation of new processes in support of the strategy. * Engage with customers through quarterly business reviews and operational meetings. * Provide guidance and support on operational issue resolution. * Support customer operations through a high level understanding of business processes and procedures. PREFERRED EXPERIENCE: * Solid managerial skills and project management experience are essential. * Understanding of business strategy and the ability to identify areas for process improvement. * Experience with Data Center customers is a plus. * Strong problem-solving skills and the ability to implement solutions effectively. * Ability to write executive communications. * Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to manage conflict both internally and externally. * Experience in developing and strengthening customer relationships. * Strong analytical skills with the ability to manage cross-functional dependencies. * Ability to deal with uncertainty. * Mentoring skills, including making recommendations for rewards, providing feedback, and coaching. ACADEMIC CREDENTIALS: Bachelor or Master's in business, Supply Chain Management, or similar. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

Job Title: Customer Service Manager Location: Lodi, CA Employment Type: Full-Time- Monday - Friday FLSA Status: Exempt Salary Range: $60,000- $95,000 annually (good-faith estimate upon hire) Additional Compensation: This position includes eligibility for quarterly incentives and employees may be considered for annual performance-based salary increases; eligibility and amount are determined by individual performance and business needs. Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity. About Oak Valley Community Bank We're proud to be opening our newest branch and are looking for a dynamic Customer Service Manager to help us build a strong, service-driven team from the ground up. If you have banking experience and are passionate about banking, ready to lead a team, and thrive in a collaborative, customer-focused environment, we'd love to meet you. What You'll Do As a Customer Service Manager , you'll play a key role in the daily operations and success of our branch. You'll support the Branch Manager and lead by example to deliver exceptional service, drive sales, and foster a positive team culture. Key Responsibilities: Lead and motivate a team to deliver outstanding customer service. Support daily branch operations including compliance, security, and lending. Promote a sales and service culture through coaching and development. Assist customers with banking needs, including loan applications and product education. Ensure the branch is organized, efficient, and compliant with bank policies. Act as the acting Branch Manager when needed. Encourage professional growth and provide mentorship to team members. Engage in business development and cross-selling opportunities. Maintain open communication and a positive, solutions-oriented mindset. Who You Are You're a self-motivated , self-aware leader who's ready to take the next step in your banking career. You bring a strong sense of integrity, empathy, and accountability to your work and are excited to help shape the culture of a brand-new branch. Ideal Qualifications: 1+ years of experience in banking operations, sales, or customer service. Experience supervising or leading small teams. Strong knowledge of banking regulations, products, and services. Comfortable with lending activities and cross-selling. Excellent communication, organizational, and time management skills. Basic understanding of HR policies and labor laws. Proficient in Microsoft Office and banking software systems. Strong problem-solving and analytical skills. Why Join Us? Be part of a new branch launch and help build something special. Work in a supportive, community-focused environment. Enjoy opportunities for growth and development . Competitive salary and benefits package. Equal Pay & Opportunity Statement Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity This position is vital within the Adobe Experience Data & Journeys Ecosystem & Team. The Customer Journey Management B2C is a solution set within this ecosystem that aims to interact with each customer, in any channel, at any time. The solutions in this set coordinate and provide tailored customer interactions across various channels, such as email, web, app, mobile, and in-person, during crucial customer moments. The Technical Program Management Director plays a crucial role in shaping the B2C Business future within the Data & Journeys Portfolio. They drive strategic technical program execution to achieve outcomes supporting the Customer Journey Management B2C portfolio promise. This role partners strategically in execution and advises cross-functional solution leadership and teams. Responsibilities include end-to-end execution and governance of complex, cross-functional initiatives, periodic planning, operational excellence focusing deeply on quality & customer-centric approach, and tailored communications. The incumbent of this role connects the dots, tells the story, identifies gaps, and leads teams effectively, utilizing data for decision-making and operations, planning with assumptions, measuring success, and collaborating with a team of technical program managers. Key Responsibilities * Technical Roadmap: Develop and put into action the program strategy for B2C products to align with business objectives and market trends, in collaboration with Product & Engineering. * Lead cross-functional teams in managing large-scale programs across diverse global organizations. * Technical Program Management: Coordinate complex technical programs, ensuring achievements are met, risks are managed, and dependencies are effectively prioritized. Develop detailed program plans, assign resources, track risks/issues, and manage dependencies across teams. * Dependency, Risk & Compliance Management: Maintain a deep, technical end-to-end understanding of solutions, their upstream/downstream dependencies, and the critical changes needed to support initiatives. Identify potential risks, drive mitigation strategies, and ensure adherence to security, compliance, and regulatory standards. * Collaborator Management: Serve as a connection between technical and non-technical collaborators, ensuring transparent communication regarding project status, risks, and deliverables. Engage and persuade collaborators at various levels, from frontline team members to VPs, SVPs, and C-level executives. * Interactions: Effectively relay information to technical and non-technical teams, offering perspectives on architecture decisions and guaranteeing clarity regarding program goals. Craft high-level presentations, messages, and program updates for senior leadership, ensuring they align with business objectives. * Operational Excellence & Efficiency: Promote guidelines in portfolio management, program management, solution management, release management, quality, and scalability using agile methodologies. Drive portfolio data hygiene for data-driven decision-making, capacity planning, and roadmap priorities. * Team Management: Partner, coach & mentor team of technical program managers for execution & operational excellence, encouraging a culture of accountability, collaboration, and innovation. What you need to succeed * Bachelor's or Master's degree in Computer Science, Engineering, or a related field preferred, or equivalent experience. * Over 15 years of technical program management expertise, including more than 5 years in a leadership capacity involving team supervision. * Experience working with cloud platforms (AWS, Azure, Google Cloud) and enterprise integrations (APIs, microservices, middleware). * Background in managing Technical Programs within the B2C Industry. * Expertise in agile methodologies, software development lifecycle, build processes, quality of services and overall release management. * Strong critical thinking skills to link ideas with analytical and problem-solving abilities, incorporating data, metrics, and indicators to support execution and decision-making. * Excellent verbal, written, and presentation skills, with the ability to tell a story, negotiate, persuade, and communicate with diverse audiences. * Ability to manage multiple complex programs in a fast-paced environment, bringing to bear data-driven decision-making. * Enthusiastic about achieving goals, customer-centric, and committed to improving customer experience, with a strong customer-centric attitude, team efficiency, and focus on metrics. Success Metrics: * Timely and high-quality delivery of technical programs and initiatives. * Improvement in cross-team collaboration and efficiency. * Reduction in program risks and bottlenecks. * Enhanced customer happiness and adoption of B2C products. * Continuous improvement in program management processes and methodologies. This role provides an outstanding opportunity to develop the technical direction of a B2C product while leading a high-performing team to drive business impact and innovation! Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $170,700 -- $315,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

Location: This role requires periodic travel to one of our California locations: Concord, Fresno, Los Angeles, Newport Beach, Ontario, Pasadena, Rancho Cordova, San Francisco, San Leandro or San Mateo To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items related to the servicing of clients. Assists clients with policy coverage, exclusions and related questions and assists Producers in servicing clients. Services client accounts with oversight of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments. Conducts renewal process with oversight of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance rate and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf), prepares proposal, and oversees accuracy of insurance binder. Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team. Maintains client files in appropriate systems; prepares billing and provides standard office/administrative support. Service Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues. Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client's policies in a timely and accurate manner. Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes. Responsible for timely, accurate invoicing and monthly expirations. Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity. Other duties may be assigned. Marketing In conjunction with the Sales Team, determine strategy which includes coverage determination, target pricing, marketing determination. Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies. Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers. Prepare proposals and provide other technical support in the sales process as needed. Work with the Sales Team to refer current and prospective clients to E.P.I.C.'s Employee benefits, and Private Client Departments for solicitation for those lines of business. Other duties may be assigned. Personal and Organizational Development Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities. Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts. Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records. Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company. Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance. Other duties may be assigned. Work effectively to resolve problems or enhance service in a timely manner. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ensure expert knowledge is maintained. KEY COMPETENCIES Full knowledge of Property Casualty lines of coverage and services. Recognize problems and respond appropriately. Able to analyze situations logically in order to draw solid conclusions. Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel. Strong attention to detail and time management abilities. Strong ability to multi-task and assign priority. Ability to work effectively and efficiently both with and without direct supervision. Ability to work effectively and efficiently in a team environment as well as independently. Strong interpersonal communication skills, both written and oral EDUCATION and/or EXPERIENCE High school diploma or G.E.D. equivalent required. College degree preferred. Two or more years of experience in mid-size brokerage or carrier. Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS California Fire and Casualty Broker License Valid Driver License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. COMPENSATION: The national average salary for this role is $100 000.00 - $120 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-MS2

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Training & development Vision insurance Company parties Free food & snacks Were hiring for a full-time Customer Experience Manager! A Little About Us Waterworks Aquatics is a premier swim school with 38 locations across California and Denver. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming techniques. Summary of Position: As a Customer Experience Manager, you will oversee office operations, ensuring efficient and high-quality customer service. Youll ensure Waterworks aligns with its customer service vision by providing accurate information, fostering engagement, creating a memorable customer experience, and maintaining a productive office environment. You will also be responsible for driving the overall growth and success of your center. Primary Responsibilities: Provides constant feedback and development to Customer Experience Experts, Senior Customer Experience Experts, and Shift Leads. Ensures teams have clear responsibilities, specific duties, and projects assigned daily. Oversees proper execution of growth and retention tactics by team members. Ensures office flow/operations are in line with Waterworks standards at all times Keeps team members on task with the primary objective of helping families in person and on the phone. Manages current staffing levels to ensure the office is optimally staffed at all times and suggests areas where we can cut hours to keep expenses down when possible. Helps boost morale around the workplace and acts as a positive role model for others. Ensures team members complete continual training assignments on time and with a 100% pass rate. Oversees the onboarding process of new office team members and ensures training program is properly being executed with each trainee. Ensures weekly company meeting messages/objectives are effectively communicated to the team and are being executed each week. General Qualifications: Minimum of a high school diploma 3-5 years experience in direct team management (required) 3-5 years experience in customer service (required) Certified in CPR (Adult, Child, Infant), AED, and First Aid Must be able to work full time hours and one weekend day Must be goal driven and showcase ability to meet deadlines Must be a creative problem-solver and solutions oriented Must demonstrate impeccable follow through Must be able to communicate effectively with team members and families Must maintain a calm demeanor during periods of high volume or unusual events to keep the facility operating efficiently while still setting a positive example Must demonstrate a professional and confident demeanor with team members and families Must be able to lead by example and create a positive and fun working environment Join Our Team! Heres Why: We offer competitive compensation and offer a bonus program because we like to reward hard work. Stable hours. Get the hours you need. Best of all, get those hours while working in a fun and positive workplace. Additional benefits. We offer medical, dental, vision, disability, life insurance, and 401K. We provide company sponsored events, incentive programs, team building events, appreciation days, and more.

Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Why Victor? Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career! Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions! Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more! Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness! JOB SUMMARY The Community Services Supervisor is directly responsible to the Executive Director for the day-to-day operations of the program services. The Community Services Supervisor manages the functioning of service delivery teams, which provide a wide array of community-based youth and family support services. These services may include child and family team planning, resource acquisition, case management and linkage, interagency collaboration, prevention and early intervention, outreach and engagement functions, and community education activities. ESSENTIAL FUNCTIONS Monitors and controls the delivery of community service programs in accordance with Agency standards and acceptable professional practices. Monitors and ensures that documentation and case records are developed and maintained in accordance with Agency and all relevant funding stream requirements. Provides supervision and performance management of program staff. In partnership with the Executive Director, develops, maintains, and assures implementation of on-the-job training and orientation of new staff. Provides support and oversight of specific program referral and intake processes, as well as collaborating with stakeholders regarding access to services by identified target populations; maintains high quality service delivery and good working relations within the community being served. Implements and maintains quality assurance systems and reporting programs related to community services and participates on Quality Improvement teams as assigned. Provides direct community-based services as needed to ensure program and service delivery continuity. Develops and maintains effective relationships with community agencies and stakeholders such as Social Services, Adult and Juvenile Justice, Mental Health, and education. Provides on-call services for service delivery team as needed. Completes other duties as assigned. MINIMUM REQUIRED EDUCATION AND EXPERIENCE Bachelors' degree in a behavioral science field, in addition to demonstrated leadership or supervisory qualities, skills, and abilities. Must have verbal and writing skills in the English language, and the ability to write concise, informative professional reports and all assigned documentation in a timely manner. POSITION/PROGRAM REQUIREMENTS Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Personnel Policy: Motor Vehicle Operating Standards. Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) test, drug screening test and provide proof of COVID-19 vaccination(s). Must be willing to complete a personal background investigation conducted by the State of California. Must obtain First Aid Certification. Must obtain a CPR Certification (only when required by local county or program). Must be flexible to work nights and weekends, may need to work a split-shift, varying schedule according to operational need. Must be willing to work within a culturally integrated workplace and be willing to respect human differences based upon protected classes as defined by state, federal and local laws, or any other condition that distinguishes people from one another. PHYSICAL REQUIREMENTS Have an adequate range of body motion and mobility to work in a residential, office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently. Physically able to walk up and down stairs routinely. Physically able to perform CPR and First Aid as trained. Must be able to sit for prolonged periods of time in a vehicle for traveling to recreational activities, home visits, DCFS and court locations which may be up to 100 miles driving distance. Requires the ability to utilize computer and telephone systems, which includes the coordination of eye and hand and fine manipulation by the hands and fingers for typing, writing and working with files. DESIRED QUALIFICATIONS Completion of a clinical program with a Masters' or Ph.D. degree in Social Work, Psychology, or a closely related field of behavioral or medical science from an accredited educational institution. Previous work with severely emotionally disturbed children, seriously mentally ill adults, and at risk families. Possess basic knowledge related to public regulations and guidelines governing the operations of mental health and social service programs. Previous experience working within a MediCal certified site and familiarity with MediCal billable standards and expectations. Knowledge of, and experience with, the Mental Health Services Act funding streams, programming, and stakeholder processes. Pay Range: $66,560 - $87,100 annually DOE Benefits: Low cost Medical, Dental and Vision Life Insurance plan for employee and family 8 Paid Holidays, PTO and Sick pay Retirement Savings Plan (403B) 100% Employer Funded Retirement Plan Employee Assistance Program Mileage Reimbursement Verizon Wireless Discount Employee Referral Bonus Program Wellness Benefit

Opportunity Type SUPERVISOR EMPLOYMENT OPPORTUNITY Position Title CUSTODIAL SERVICES SUPERVISOR Posting Number S2555 Close/First Review Date 12/14/2025 Department Custodial Work Location Evergreen Valley College Position Status Full Time Salary Range $88,510 - $113,403 Annual Salary (Range S-103: Supervisor 2025-2026 Salary Schedule). Starting salary placement is generally at Step 1. Benefits Summary In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Managers, Supervisor and Confidential employees earn 22 days per year of vacation, up to 12 sick leave days and 6 administrative leave days. There are currently 20 paid holidays. Position Description POSITION SUMMARY The Custodial Services Supervisor reports to the Facilities Manager at Evergreen Valley College. The work schedule 12 months per year; 40 hours per week; Monday - Friday; 4:00 p.m. - 12:30. A 2.5% swing shift differential will be added to the salary. POSITION PURPOSE Under general direction, the Custodial Services Supervisor assigns and reviews the work of staff responsible for providing custodial services for an assigned campus; oversees and participates in all work activities; and performs a variety of technical tasks relative to assigned area of responsibility. NATURE and SCOPE The Custodial Services Supervisor assists in developing daily work schedules, training custodians, providing needed supplies, solving unusual or difficult problems, and cleaning assigned areas. DUTIES and RESPONSIBILITIES 1. Plan, prioritize, assign, supervise and review the work of staff responsible for custodial maintenance of buildings and facilities on assigned campus. 2. Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures. 3. Establish schedules and methods for providing custodial services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly. 4. Participate in the selection of custodial staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 5. Participate in the preparation and administration of the Custodial budget; submit budget recommendations; monitor expenditures. 6. Prepare reports on operations and activities. 7. Supervise and evaluate the performance of assigned staff; interview and participate in selecting employees; train, counsel, discipline and terminate personnel according to established policies and procedures. 8. Distribute custodial supplies and material; maintain supplies and equipment inventory; requisition supplies and equipment. 9. Transport, store and maintain records on hazardous waste materials. 10. Perform minor repairs to equipment. 11. Operate assigned equipment and vehicles. 12. Stay abreast of new trends and innovations in the field of custodial maintenance. 13. Maintain records and reports on personnel and work performed. 14. Perform related duties and responsibilities as required. EMPLOYMENT STANDARDS Knowledge of: 1. Operations, services and activities of a custodial maintenance program. 2. Principles of supervision, training and performance evaluation. 3. Modern and complex principles and practices of facilities maintenance. 4. Pertinent Federal, State, and local laws, codes and regulations. 5. Methods, procedures, materials and equipment used in custodial maintenance. 6. Record keeping methods and techniques. 7. Safe work practices. Skills and Abilities: 1. Supervise, organize, and review the work of lower level staff. 2. Interpret and explain District policies and procedures. 3. Perform the full range of custodial duties. 4. Ensure the proper and safe use of cleaning chemicals and solvents. 5. Prepare clear and concise reports. 6. Make minor repairs to custodial equipment. 7. Distinguish hazardous chemicals. 8. Communicate clearly and concisely, both orally and in writing. 9. Use Microsoft Office software effectively including email communication. 10. Establish and maintain effective working relationships with those contacted in the course of work. 11. Maintain mental capacity which allows for effective interaction and communications with others. 12. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Required Qualifications EDUCATION AND EXPERIENCE 1. Equivalent to the completion of the twelfth grade or any combination of education, training, or certification that provides the required knowledge and skills 2. Two years of increasingly responsible custodial experience. 3. Lead or Supervisory experience. Licenses and Requirements: 1. Possession of, or ability to obtain, an appropriate valid California driver's license. District's Diversity * Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination. * Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Desired Qualifications Foreign Degree For positions that require a degree or coursework: Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered. Working Environment Working Conditions: 1. Typical indoor/outdoor environment. Physical Conditions: 1. This classification requires oral communication with individuals and small groups, including persuasive communication; visual comparison; listening; interpretation of data to draw conclusions; climbing ladders and stairs; bending; pulling; pushing; moving moderate to heavy objects; reaching overhead; stooping; exposure to fumes, changing weather conditions, dust and other environmental factors; exposure to chemicals; manual dexterity; operating a motor vehicle; attention to details; and flexibility in order to perform the essential functions. About San Jose/Evergreen Community College District The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% - Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants. Important Information EQUAL OPPORTUNITY EMPLOYER STATEMENT San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. CONTACT Employment Services, Human Resources, SJECCD 40 S. Market Street, San Jose, CA 95113 Phone: ************** Email: ******************************* Employment Website: ****************************** District Website: ************** APPLICATION PROCEDURES Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request. 1. A completed online San José-Evergreen Community College District APPLICATION. 2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement). 3. A current RESUME/CURRICULUM VITAE 4. TRANSCRIPT - (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees). Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement. OTHER APPLICANT INFORMATION 1. Only complete application materials will be considered. No exceptions. 2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee. 3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. 4. Application materials become the property of the District and will not be returned or duplicated. 5. Travel expenses to attend the interview are the responsibility of the candidate. 6. Meeting the minimum qualifications does NOT assure an interview. 7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position. * Suggested services that provide foreign degree equivalency evaluation to U.S. degrees: Academic Credentials Evaluation Institute, Inc. Website: *************************** Education Records Evaluation Services Website: ************ International Education Research Foundation Website: ******************** World Education Services Website: ***********

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Supervises, assigns, coordinates, and evaluates the work of clerical staff performing complex billing and/or collection processes; monitors work flow and implements changes to maximize billing productivity; assists with establishing standards for work performance; ensures claims are billed timely and correctly to maximize reimbursements and increase cash flow. Confers with insurance representatives, internal and external agency staff and others on billing matters and answers questions that involve researching and abstracting technical data and detailed explanation of regulations, policies or procedures; refers matters that may require policy decisions to management. Confers with other departmental sections to assure timely and accurate flow of information necessary to patient account billing; reviews documents and system data for charge errors; participates on task forces and committees as assigned. Researches accounts; resolves or handles more difficult and complex billing problems, appeals, and complaints; troubleshoots system issues and recommends improvements. Trains staff in complex billing and collection procedures, policies and practices; orients new employees to billing and collections; researches and answers questions and applies billing and collection rules, regulations, and guidelines; updates staff to changes in policies, standards and regulations; disseminates information affecting other departments quickly and accurately. Prepares and audits claims, statements and reports from a variety of sources; performs technical clerical accounting work; monitors accounts and prepares reports. KNOWLEDGE Medical terminology, coding, procedure and diagnosis codes; completion of UB04 and CMS 1500 claims forms, government, managed care and third party payer billing, electronic claim submission systems and hospital patient accounting systems; accounts receivable methods and procedures; claim attachment specifications; regulatory and legal guidelines; appeals processes; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations relating to submission of hospital claims; evaluate and establish priorities; gather, organize, input and maintain account data; provide/obtain detailed information to/from others, even in difficult situations; develop, create and deliver educational projects to clerical and professional staff; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility-Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Frequent decision making, concentration, and public contact; Special Requirements-Some assignments may require working weekends, nights, and/or occasional overtime; Environmental-Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: *************/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo.