Customer service manager jobs in Memphis, TN - 418 jobs

Plant Manager - Extrusion Our client is seeking an experienced and driven Plant Manager to lead their plastic extrusion plant. You are a great fit if your background specializes in profile extrusion such as pipe, fence, siding, decking, or other custom profiles. You will be responsible for overseeing all aspects of the plant, including labor, materials, inventory, and productivity. This is an exciting opportunity for a team-oriented manager who knows how to build a high-energy team and drive results. Responsibilities: Manage all aspects of the extrusion plant, including hiring and managing supervisors, QC, maintenance, fabrication, assembly, shipping/receiving, and other positions Efficiently schedule production for the entire plant and manage materials and inventory Ensure all supervisors and line workers are appropriately trained Maintain a clean, safe, and well-maintained plant environment, including LOTO and housekeeping Participate in and manage continuous improvement initiatives Maintain and report on your budget for the plant. Qualifications: Bachelor's degree in Engineering or Business preferred, but experience in lieu of a diploma will be considered Minimum of 5 years of management experience in a polymer profile extrusion manufacturing operation, such as decking, siding, pipe, window profiles, fence, or similar profiles A "take-charge" personality with excellent problem-solving skills and the ability to manage growth and opportunity Excellent communication skills to interact with R&D, Engineering, Maintenance, and Upper Management regarding challenges or opportunities

Our client, a leading manufacturer of disposable food packaging products, is seeking a Plant Manager to join their team in Quitman, MS where they manufacture Styrofoam cups. Duties and Responsibilities Lead and manage facility Mentor a high-performing leadership and plant team, fostering a culture of accountability, innovation, and continuous improvement Drive world-class safety performance with a zero-incident mindset Deliver on all key KPI targets: Safety, Quality, Service, Cost, and Operational Excellence Achieve world-class OEE and proactive maintenance excellence Collaborate cross-functionally to align the plant's operations with broader business strategies RequirementsProven experience as a Plant Manager or above (scope 200 employees, 24/7 preferred) Demonstrated success in developing, and retaining a high-performing, results-driven leadership team Deep knowledge of Lean Manufacturing principles and systems A servant leadership mindset with the ability to inspire, engage, and empower Strong interpersonal and communication skills to influence stakeholders at every level Experience working with EPS or similar manufacturing processes preferred

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Description & Requirements Forvis Mazars' Private Client tax advisors provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more. Our professionals include CPAs and JDs. Partnering with our financial planners, Wealth Strategists, and Innovation teams expands your flexibility to help clients grow, preserve, and protect wealth. The Private Client Tax Manager serves as a trusted advisor and member of various client service teams and must possess significant knowledge of taxation compliance and consulting related to personal, partnership, trust, estate, gift, and wealth retention strategies as well as charitable entities managed by ultra-high net worth clients. The Private Client Tax Manager participates in client development and team management and conducts research to be current as a subject matter expert. What You Will Do: * Providing tax compliance and tax advisory services to individuals, partnerships, trusts, estates, and private foundations * Developing, building, and managing client relationships as part of the proposal process * Participating in networking activities to further expand business opportunities and client relationships * As a highly impactful team member, maintaining functional expertise and understanding of a client's business or family structure is essential to addressing client concerns and challenges * Assisting with managing, developing, and coaching professional tax staff * Reviewing and managing projects prepared by tax associates and seniors * Effectively delegating responsibilities to others and monitoring efforts of engagement teams * Proficiently using technology tools in regular assignments and demonstrating a commitment to improving work processes through the use of technology * Successfully researching complex tax issues, applying findings to projects, and clearly communicating those findings in writing Minimum Qualifications: * 5 years or more of related experience in public accounting, law firm, or trust department * Bachelor or graduate degree in accounting, finance, or a related field * CPA license or J.D. degree and bar admission * Experience managing multiple client engagements Preferred Qualifications: * Master's degree in Taxation or Law degree * Experience with OneSource tax software #LI-MEM #LI-LW1

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Salaried, Leadership Position with a Growing Company! Starting Salary Up To $66,000 / Year + Benefits & Performance-Based Bonus Opportunity Previous Security Leadership Experience Highly Preferred Plenty of Room for Advancement! Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1508991

The Inside Sales Representative (ISR) is required to independently work and manage all aspects of customer orders in coordination with the Outside Sales Representative (OSR) and all internal departments including, but not limited to, quality, accounting, scheduling and logistics. The ISR controls customer and product development parts/orders, negotiates mode changes and discounts, and provides operations and order status updates, along with other strategic functions that support the commercial department. Timely and accurate execution of the duties and responsibilities of this position prevent the loss of customers and revenue. Duties and Responsibilities: Evaluates and interprets customer material specifications to confirm mill capabilities; challenges operations and quality departments on published mill limits to satisfy customer requirements Creates and manages customer parts and orders against mill lead times, campaign runs, shipping constraints, and credit limits. Resolves any discrepancies. Self-audits parts and orders created by other ISRs. Provides guidance on heat lot requirements; determines reapplication material or generates sales and revenue for additional material to complete production Reaches across departmental boundaries to respond efficiently and consistently to all customers' inquiries; including, but not limited to, order changes, quality concerns, and order delinquencies Confirms purchase order pricing against quotations, price sheets, and contractual parameters. Resolves any discrepancies. Negotiates price discounts and customer acceptance for non-conforming material Utilizes supply chain management measures to make decisions optimizing order levels and on-time delivery performance Establishes and maintains good day-to day working relationships with multiple departments within customer's organization and all internal BRS departments Evaluates root cause, determines alternative options including cost, and makes decision on what solution to offer customers for: shipping mode changes related to equipment issues, late production, over production, and weight referrals Ensures customer compliance with internal and external policies and procedures Performs General account management; assists with back-up coverage for General Accounts Leads continuous improvement projects and publishes summary status reporting to management, as required Qualifications: Bachelor's degree in Supply Chain Management, Finance, Marketing or related discipline 1-3 years of customer service/inside sales experience Ability to respond quickly and accurately; correctly use the English language in reading, writing, and speaking Ability to clearly communicate with internal and external parties regarding issues and changes Ability to manage multiple tasks, to set/adjust priorities, and to meet deadlines; strong organization and analytical skills Open willingness to adopt and use new resources/tools Self-managing; works well with little supervision Proficient use of Microsoft Office and Outlook Working Conditions and Physical Requirements: Fast paced, high intensity office atmosphere. Independent travel for customer visits expected. Timely after hours and weekend support coverage for Scheduling, Operations, and Logistics is required. Must maintain a professional appearance, demeanor, and be adept in both electronic and verbal communications. Supervisory Responsibility: This position does not supervise others.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As Customer Service Manager with Brandon D. Colom State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Brandon D. Colom State Farm is eager to bring aboard your collaborative presence. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented Experience in customer service required Experience in managing customer service preferred Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment Able to obtain Property and Casualty License Able to obtain Life and Health License BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Health benefits Growth potential/opportunities for advancement within my agency

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Area Service Manager _______________________________________________________________ Department: Field Operations Reports To: Territory Operations Manager FLSA: Exempt (Salary) Schedule: Monday-Friday, 8am-5pm (Remote/Travel) Why You Should Join Us! A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc. Positive work environments that offer work/life balance and professional growth Mission-driven work making a global impact with local roots The opportunity to have hands on work experience with industry leading, innovative technology Position Summary The Area Service Manager oversees field operations within a designated territory or area, managing service technicians and independent contractors to ensure high-quality service delivery. This role involves operational oversight, contractor development, and cross-functional support, requiring strong problem-solving skills and a commitment to customer satisfaction. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors Support and troubleshooting with field personnel inquiries Continuous education into 12V technology and advancements Fulfill daily operational duties of assigned area Operate a clean, organized and hazard free work environment Conducts quality assurance inspections of all facilities, at least once quarterly Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Sells and trains new contractor facilities, maintaining and growing the service network Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Directs, coordinates and participates in corporate initiatives to improve efficiency Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Availability to take after-hours and weekend calls Any other duty, as assigned Qualifications High School Diploma or equivalent. 3 years' experience as a Service Technician Ability and desire to travel within designated area/territory Strong written and verbal communication skills Possess excellent telephone skills Detail orientated Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. #LI-Remote

$45,500.00yr - $56,875.00yr Zone Manager Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties based on business need. Open Availability Qualifications and Competencies At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job Description City Auto Memphis is currently hiring a full-time Auto Service Center Manager at our Memphis, TN location. This is a leadership opportunity for an experienced professional who can manage service operations, lead a team, and ensure customer satisfaction. If you're ready to take on a management role in a fast-paced automotive environment, apply today! Pay: $80,000 to $150,000 annually, plus commission Benefits: Health, dental, vision, and life insurance A 401(k) with a 4% match 120 hours of PTO after just 90 days Uniforms Gym membership Employee discounts on vehicles and services Company-sponsored Spartan Races, summer cookouts, holiday events, and appreciation celebrations WHAT SETS US APART City Auto Memphis has been dedicated to serving car buyers across the Mid-South, Middle, and Southeast Tennessee since 1986. Our commitment to honest service and high-quality vehicles has helped us build a trustworthy reputation among our clients. We take great pride in our customer-focused approach, ensuring a welcoming environment for both our employees and customers. Our staff appreciates our positive culture and enjoys working collaboratively as a team. We provide breakfast and lunch on Saturdays and are closed on Sundays. Additionally, we offer competitive pay and excellent benefits to keep our team members satisfied. WHAT WE'RE LOOKING FOR IN AN AUTO SERVICE CENTER MANAGER Previous experience in a dealership is preferred but not required. We just ask that you meet the following qualifications: Valid driver's license 5+ years of service management experience Customer service experience Excellent computer skills Do you have what it takes? Keep reading to see if you'd love this role as our Auto Service Center Manager! YOUR NEW ROLE AS OUR AUTO SERVICE CENTER MANAGER This is a full-time management position. Hours are Monday-Friday, 7:00 AM-6:00 PM and Saturday, 8:00 AM-2:00 PM. As our Auto Service Center Manager, you'll oversee all aspects of service operations, including customer service, shop flow, parts inventory and ordering, payroll, onboarding and termination, and overall profitability. You'll lead a team, ensure smooth daily operations, and maintain high standards of service and efficiency. Join a company that rewards your expertise and commitment, and take the next step in your career. Apply now! Our initial application process is fast, easy, and mobile-friendly. Must have the ability to pass a background check and drug screening test. Job Posted by ApplicantPro

$45,500.00yr - $56,875.00yr Zone Manager Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties based on business need. Open Availability Qualifications and Competencies At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job Description HOUSEKEEPING SERVICES SUPERVISOR Shift: 8 AM - 5 PM | Flexible, on weekends when needed Salary: $60,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary As a Housekeeping Service Supervisor, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department. Essential Duties and Responsibilities: Maintains a high level of cleanliness in assigned areas. Participates in recruitment and staff selection process. Assists with housekeeper scheduling. Assigns established work areas and or project duties. Plans and coordinates project work. Attends and participates in departmental staff meetings, development and training courses. Provides and monitors individual guidance and motivation to employees. Participates in facility Quality Assurance Program as required. Works with chemicals on a constant basis requiring special clothing or safety equipment. Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance. Ensures that all equipment is clean and professional in appearance at all times. Assists housekeepers on an as needed basis. Performs other duties as assigned. Qualifications: 4 years of support services, military, housekeeping, and/or facilities maintenance experience. 1 or more years of supervisory/management experience. Strong work ethic, intense drive, and initiative for quality and customer service. Excellent written and oral communication skills. Excellent problem-solving skills both one-on-one and in group situations. Ability to utilize a participative approach to managing staff. Understanding of budgeting processes and awareness of profit and loss concepts. Excellent administrative and organizational skills and an ability to prioritize. Ability to function appropriately under stressful conditions. CRCST or any other applicable sterile processing certification is preferred. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************* Req ID:1488589 ESFM ASA B GRIFFIN

Job Title: Residential HVAC Service Manager Ready to lead a successful residential service team where your expertise is valued both in the office and in the field? We are looking for a hands-on leader who can effectively manage technicians, ensure top-tier service quality, and isn't afraid to roll up their sleeves and jump into the work. If you excel at teaching, managing, and troubleshooting, join our team! In your role as the Residential HVAC Service Manager, you will be responsible for overseeing all aspects of the service department's daily operations, performance, and training. You will be a player-coach, actively involved in mentoring technicians and completing service work when necessary, ensuring the highest standards of technical skill and customer satisfaction are met. Responsibilities and Expectations Lead, mentor, and train a team of Residential HVAC Service Technicians, providing technical guidance, ride-alongs, and performance coaching. Act as a hands-on manager, assisting technicians with complex diagnostic or repair work, and completing service calls yourself when departmental needs require it. Oversee and optimize the daily scheduling and dispatching of the service team to ensure maximum efficiency and profitability. Track team performance metrics (KPIs), analyze data, and implement strategies to improve service quality, efficiency, and customer satisfaction. Ensure all team activities, including repairs and documentation, comply with local codes, safety standards, and company policies. Manage administrative tasks, including payroll review, warranty tracking, and performance evaluations. Maintain clear and professional communication with management, technicians, and customers to resolve service issues quickly. Utilize mobile technology and software to manage work orders and job documentation; ServiceTitan experience is preferred. Requirements Required: Minimum of 3+ years of experience in residential HVAC service and repair. Required: Prior management or supervisory experience leading a team of technicians. Must be willing and able to teach technicians AND complete hands-on service work themselves. Tech savvy and proficient with mobile devices and applications. Proficient in MS Office Suite (Word, Excel, Outlook). ServiceTitan experience is preferred. Strong leadership, communication, and complex problem-solving skills. Valid driver's license with a clean driving record. What Can We Do for You? Competitive Base Salary of $85,000 - $90,000 plus bonus potential. On-Target Earnings (OTE) up to $100,000 - $110,000. Company Provided Vehicle. $400 Boot and Tool Allowance. A stable work environment where your growth is encouraged and supported. Company breakfast once a month. Paid Insurance: 99% of premiums covered for you, and options to include family as well! (health, dental, vision, life, short-term & long-term disability). Work-Life Balance: 6 Paid Holidays, 1 more for your birthday, and 10 additional days of PTO! 401(k) with Company Match: Build your future with a competitive retirement plan. Paid Training: Including Nexstar training, in-house mentorship, and certification support. The compensation for this position is expected to range between a base salary of $85,000 - $90,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Stewart Plumbing, Heating, and Air - Memphis, TN You're the best-- Now join the best. We're not just looking for a manager. We're looking for a leader who knows how to inspire teams, build systems, drive results, and elevate the customer experience. Stewart Plumbing, Heating, and Air is bringing our premium brand into the HVAC market, and this is your chance to help us do it right from the ground up. Who We Are At Stewart, we deliver "A level of service you forgot existed." We've built a premium reputation in Memphis over decades of residential plumbing service and we're now expanding into HVAC with the same high standards. With a loyal base of over 10,000 residential customers and a reputation built on trust, professionalism, and results, our goal is clear: dominate the Memphis HVAC market with integrity, grit, and top-tier performance. The Mission Build, lead, and grow a best-in-class HVAC service department that delivers 5-star service, strong sales performance, and operational excellence. Your Role · Lead, hire, train, and coach a high-performing HVAC service team that reflects our premium standards. · Set the daily tone for professionalism, energy, and clarity. · Oversee all service operations to ensure safe, efficient, and high-quality delivery. · Optimize scheduling and dispatch coordination to ensure the right tech is on the right job. · Monitor technician KPIs and provide ongoing coaching to drive accountability and growth. · Conduct job site inspections and uphold workmanship standards. · Manage labor, materials, tools, vehicles, and equipment to maintain budgeted margins. · Track department operations, inventory, and maintenance needs. · Ensure compliance with safety regulations, company policies, and local codes. · Resolve customer issues promptly and ensure top-tier satisfaction. · Lead weekly technician meetings and deliver on-the-job training and development. What You Bring · 3+ years of HVAC service management or leadership experience. · Strong background in both technical HVAC knowledge and team development. · Proven ability to drive performance, revenue, and customer satisfaction. · Confident communicator with strong follow-through and organization. · High comfort level with software platforms, KPIs, and data-driven decisions. · A valid driving license and a good driving record. Compensation · $85,000 to $100,000 base salary depending on your experience level. · Strong performance-based bonuses in addition to that. What We Offer · 100% employer-paid health insurance. · Company Paid Life Insurance. · Dental, vision, life, and disability coverage. · 401k with matching. · Paid Holidays. · Paid Time Off. · Company phone, state-of-the-art tools, and ongoing training. · Growth opportunities backed by strong leadership and resources. · A team-first culture built on trust, energy, and mutual respect. This Role Is Ideal for Someone Who Is: · People-oriented and collaborative. · Adaptable and thrives in a dynamic, growth-driven environment. · Results-focused and not afraid of a challenge. Ready to lead something meaningful? This isn't just a job. This is your opportunity to grow a department, shape a culture, and build a legacy inside one of Memphis' most trusted home service brands. Apply now and bring the heat. Literally. Stewart Plumbing, Heating, and Air - A Level of Service You Forgot Existed.

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan. Position Summary The Service Manager is responsible for achieving operating unit gross profit objectives through effective leadership, workforce utilization, and operational oversight. This role ensures that all obligations and contractual commitments are fulfilled in a timely, high-quality manner while fostering customer delight, promoting sales opportunities, and maintaining positive internal and external relationships. Ensure performance of 100% of customer commitments on all assigned service agreements and demand service work. Achieve gross profit targets for each service category assigned: Maintain customer dissatisfaction-related cancellation rate at zero. Keep no-charge time for assigned manpower unit at 1% of revenue or less. Support service sales in generating and pursuing qualified sales leads. Meet or exceed timelines as defined by the service agreement start-up flow chart. Key Responsibilities Service Operations Management Manage assigned service agreements, demand service and facility service agreements. Ensure assigned jobs are completed at estimated gross profit. Allocate labor, tools, materials, and schedules to maximize preventive maintenance and installation efficiency. Monitor and improve field productivity, motivating teams to achieve high output and morale. Scheduling & Coordination Develop, communicate, and monitor service and preventive project schedules to ensure timely completion. Coordinate with vendors, suppliers, and internal teams for material, equipment, and subcontractor needs. Expedite schedules and proactively resolve delays. Financial & Administrative Control Expedite job closeout and billing to maximize cash flow. Control labor, material, tool, and other expenses for optimal cost-benefit. Maintain accurate and timely documentation of field performance, material usage, and customer relations. Customer & Sales Support Address and resolve customer complaints promptly to preserve long-term relationships. Identify and communicate sales opportunities, promoting upgrades and new business. Support the sales team with technical expertise and assistance in salvaging at-risk accounts. Compliance & Quality Ensure compliance with applicable codes, standards, and permits. Provide design assistance when needed. Implement quality assurance programs for service delivery. Personnel Management & Training Lead, delegate, and audit performance of subordinates. Take appropriate personnel actions including hiring, promotions, and disciplinary measures. Train and develop team members to improve technical and customer service skills. Qualifications Required Knowledge: Comprehensive understanding of HVAC systems, codes, and industry standards. Proficiency in office procedures, recordkeeping, and computer applications. Strong grasp of mechanical systems operation. Basic math skills for estimating and cost control. Strong reasoning skills to solve operational skills. Strong written and verbal communication skills with proper grammar and vocabulary. Experience Required: High school diploma or equivalent. Minimum of five (5) years of related experience. Skills & Abilities: Strong organizational skills with attention to detail. Excellent communication and public relations abilities. Ability to motivate, lead, and support teams. Proficiency in Microsoft Office and applicable ERP systems. Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holiday pay. Opportunities for professional development and certification assistance. Equal Employment Opportunity: Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SERVICE MANAGER | SOUTHAVEN KIA LEAD THE SHOP. SET THE STANDARD. DRIVE RESULTS. Southaven Kia is seeking an experienced, results-driven Service Manager to lead daily operations, develop people, and deliver an exceptional customer experience. This role is for a proven leader who understands how to balance people, process, performance, and profitability-not someone learning on the job. ROLE RESPONSIBILITIES Oversee all daily service department operations Lead, coach, and hold accountable service advisors, technicians, and support staff Drive CSI, retention, and first-visit resolution Manage workflow, productivity, quality control, and efficiency Monitor KPIs, labor performance, warranty compliance, and profitability Enforce manufacturer standards, dealership processes, and safety requirements Recruit, train, and develop top-performing service talent Work cross-functionally with parts, sales, and management leadership REQUIRED QUALIFICATIONS Minimum 5 years of Service Manager experience in a dealership environment Brand-specific certification (Kia preferred) or equivalent OEM certification - required Strong understanding of dealership KPIs, CSI, labor management, and warranty processes Proven leadership, communication, and problem-solving skills Ability to lead in a fast-paced, high-volume environment Professional presence with a customer-first mindset WHY SOUTHAVEN KIA Competitive compensation with performance-based incentives Full benefits package (medical, dental, vision, 401(k)) Established service department with growth opportunity Supportive leadership and modern facility Authority to lead, coach, and build a strong team APPLY HERE OR STOP BY WITH YOUR RESUME If you're an experienced Service Manager ready to lead with confidence and accountability, we want to meet you.

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: Supervision of other maintenance employees. Taking a leadership position on special projects. Perform a variety of skilled maintenance and repair tasks. Strong knowledge of accident and safety precautions. Proficient in a specific trade with general maintenance and repair skills. Work independently on routine projects and receive assistance for more complex projects. Occasional need to work overtime for special projects or emergencies. BENEFITS: Generous employer contribution for Medical Insurance through Meritain Health. Employer Paid Vision Plans. Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 12+ paid Holidays. 15 days of PTO. 7 Sick days. Employer Paid Life Insurance. Flexible Spending Account. Nationwide Pet Insurance. Disability Insurance. Laser Correction Discount. Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: Three (3) years experience in property maintenance. Proficient in a specific trade with general maintenance and repair skills. Knowledge of tools, techniques, and terminology of building and mechanical trades. Strong knowledge of accident and safety precautions. Knowledge and experience using a variety of tools and equipment to complete tasks. Great organization and project management skills. Able to implement and improve policies and procedures. Proficient in Microsoft Office Suite. Being knowledgeable in Yardi Software a plus. #Indeed Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at *************************************