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We are seeking a Director of Customer Value to act as the primary liaison for Customer leadership and partner with C-level executives within our largest, most strategic customers to guide them through their digital transformation with Adobe. This rol Director, Business, Sales, Data Engineer, Customer Engagement, Technical Support, Retail, Transportation

Adonis is the leading AI Orchestration platform for healthcare payments, purpose-built for healthcare organizations seeking to transform their revenue operations. Adonis is headquartered in New York City, and raised $31 million in Series B financing in 2024. Our mission is to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. Traditional Revenue Cycle Management processes often struggle with inefficiencies, costing providers up to 15% or more of their potential revenue. Adonis addresses these challenges by leveraging advanced automation, data science, and AI to create the infrastructure that RCM teams need to detect vulnerabilities, optimize workflows, and deploy precise solutions that drive reliable and scalable financial outcomes. Whether identifying issues before they escalate, recommending tailored resolutions, or automating the deployment of those resolutions, Adonis creates a seamless, future-proofed approach to RCM. About the Role: Adonis is hiring a new Director of Customer Success to lead our CS team across hospitals and health systems. In this role, you'll lead and scale our enterprise post-sale organization while remaining deeply engaged in implementation, time-to-value, and complex customer outcomes. This role blends strategic leadership with hands-on execution and owns retention, expansion, and implementation excellence. What You'll Do: Strategic Customer Leadership Own enterprise customer outcomes across onboarding, adoption, expansion, and renewal. Partner with Executive Sponsors, VPs of Revenue Cycle, and operational leaders. Lead executive business reviews and long-range success planning. Team Leadership & Development Build, mentor, and lead a high-performing Client Success team. Establish operating rhythms, playbooks, and performance standards. Coach on executive communication, RCM expertise, and value storytelling. Implementation & Time-to-Value Own implementation quality and outcomes for enterprise customers. Directly engage in complex or high-stakes implementations. Improve internal playbooks to accelerate time-to-value. Product & Roadmap Influence * Distill customer feedback to influence product and engineering priorities. * Act as the voice of the customer internally. Account Growth & Retention * Drive NRR, logo retention, and expansion revenue. * Identify new RCM use cases and AI workflow expansion opportunities. RCM Thought Leadership * Act as a strategic RCM advisor, not just a product expert. * Guide customers through change management and KPI improvement. We'd love for You to Have: 8+ years experience with enterprise customers. Background in Healthcare SaaS and/or Revenue Cycle Management. Proven team leadership with hands-on execution. Strong analytical, communication, and storytelling skills. The base salary range for this position is $170,000 to $200,000. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer competitive equity and benefits packages. Perks at Adonis Competitive Equity Packages Employer paid medical insurance Employer paid dental insurance Employer paid vision insurance Employer funded HSA Parental Leave Commuter Benefits Office Lunches Everyday Office Snacks Generous PTO Located in 3 World Trade Center with easy access to all trains and the path, and amazing views of the city At Adonis, we're super excited to have moved into a new office space. We are a hybrid company where our team members spend time in office, to enjoy the exciting perks that we have. Adonis is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Adonis, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

As a Senior Customer Success Manager at Balance, you will be the strategic lead for our most valued and complex enterprise accounts. Your mission is to ensure clients aren't just satisfied-they're thriving. You'll take full ownership of the relationship, leading onboarding, driving adoption, and executing retention and expansion initiatives. This role blends the relationship-building strength of account management with the structure and rigor of project management. It's ideal for someone who is customer-obsessed, thrives in high-accountability, cross-functional environments, and is excited to own the customer journey-from kickoff through renewal. You should be comfortable in fintech (especially payments and credit) and energized by complexity, ownership, and delivering meaningful outcomes. OTE Range: 120,000- 150,000 Responsibilities Who You Are: You have 5+ years of experience in Customer Success, Account Management, or related roles, with a strong track record managing enterprise B2B accounts You have deep understanding of fintech, particularly in payments and/or credit, this is key to understanding our customers' needs You've led complex customer implementations or expansions, and can operate like a project manager, aligning internal and external teams toward shared outcomes You're highly organized and own your accounts like a business, you plan ahead, follow through, and are accountable for results You're data-literate and analytical, you use metrics to spot trends, communicate performance, and inform decisions You're proactive, flexible, and comfortable navigating fast-paced, early-stage environments You value collaboration but know how to work independently and juggle multiple initiatives with shifting priorities Preferred Background: Experience in customer-facing roles at fintech companies Background in credit, underwriting, or financial services-a strong plus! Track record of success in early-stage or high-growth companies Experience managing a book of business and renewals Strong presentation skills with the ability to conduct QBRs with executive stakeholders Requirements 5+ years of proven work experience in a customer success or a similar role Experience in working with enterprise clients Exceptional ability to communicate and foster positive business relationships, A proven record in growing accounts and initiating upsell and cross-selling opportunities Accountability and personal organization are essential // Strong project management skills // Detail-oriented mindset Excellent analytical skills Proficiency in providing technical support Background in Fintech (Payments and Credit), or SaaS companies Background in early-stage companies (culture of flexibility and agility) is an advantage Experience in managing and executing renewals - is a must! Please note: We are not able to provide relocation assistance or work visa sponsorship for this position. Candidates must be authorized to work in the United States at the time of application. This role requires the ability to work onsite in New York City at least 3 days a week.

Meet Method We built Method to propel the next decade of consumer finance. Method's APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consumer finance one step closer to being autonomous. We are built on the tenets of consumer permissioned data access to enable financial institutions to deliver the most competitive products and seamless experiences to the consumer. We have helped 45+ million users connect 350+ million liability accounts, credential-less, save millions in interest and fees and get access to billions of dollars in personalized loans. We have partnered with some of the world's largest fintech companies - including Robinhood, Bilt Rewards, SoFi, PenFed, Figure, Happy Money and Aven - to deliver frictionless, personalized and engaging user experiences. We're a team of 50+ people spread across offices in Austin, SF, New York City and Washington D.C! We're excited to continue the momentum working alongside our investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. To learn more about us, check out our blog! The impact As Method's Head of Customer Success, you'll architect and execute the post-sales engine that drives Method's growth. Reporting directly to the CEO, you'll build world-class customer relationships while establishing the systems, processes, and teams that transform our high-growth fintech product into a predictable, scalable revenue driver. You'll own the entire customer lifecycle, from signed contracts through onboarding, steady-state operations, renewal, and expansion. This isn't just a relationship role; it's an operational leadership position where your success is measured by Time-to-Value (TTV), Net Revenue Retention (NRR), and the efficiency of the CS organization you build. Your influence extends far beyond traditional customer success. You'll shape product development by translating customer insights into actionable roadmap priorities, inform go-to-market strategy, and bridge the gap between customer needs and engineering execution. This is a rare opportunity to define customer success at a company poised for significant growth- building both the high-touch relationships and the scalable infrastructure that will carry us through our next phase of evolution! What you'll do Build the CS Operating System - Design and manage the day-to-day operating cadence. Establish clear reporting structures for team OKRs, health scores, and cross-functional KPIs that provide transparent visibility into our book of business. Lead and scale the team - Build, mentor, and empower a high-performing customer success organization. Create the conditions for your team to thrive while moving from "manual heroics" toward repeatable, scalable workflows. Accelerate Time-to-Value - Own and relentlessly optimize the onboarding and implementation lifecycle. Remove bottlenecks to ensure customers realize ROI as quickly as possible and experience seamless success from day one. Become a trusted advisor - Develop deep expertise in customers' businesses, challenges, and objectives. Position Method as an essential strategic partner in their success. Define and enforce service standards - Establish clear SLAs for support and implementation. Build internal accountability loops that ensure consistent delivery of high-quality service. Champion customer insights - Serve as the voice of the customer internally. Quantify feedback and market signals, translating them into prioritized product and strategy recommendations that keep Method ahead of the curve. Who you are Seasoned leader with 10+ years in client-facing roles, including experience leading customer success strategies, managing fintech partnerships, working with API products, and building high-performing teams. Data-obsessed and systems thinker. You use data to support volume and SLA performance. You enjoy building the infrastructure (tooling, playbooks, dashboards) as much as the strategy. You enjoy building the infrastructure (tooling, playbooks, dashboards) as much as the strategy. Commercially savvy - You understand CS as a profit center and are comfortable discussing NRR, churn cohorts, expansion pipelines, and the strategic priorities that fuel customer success. Self-starter and owner - Proactive, decisive, and naturally inclined to take initiative. You can manage complex situations by quickly mobilizing resources across the company. Proven track record in consulting, pre-sales, technical customer success, or similar roles demonstrating measurable operational and commercial impact. Naturally curious about emerging technologies and fintech trends, staying ahead of industry evolution. Exceptional collaborator who builds strong relationships across diverse teams and organizations. Extra awesome Experience in finance or fintech industries. Track record in early-stage or startup environments. Familiarity with Linear, Retool, and modern CS tech stacks. -- The annual US base salary range for this role is: $200,000 - $250,000. #J-18808-Ljbffr

About Adaptive Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from Andreessen Horowitz (a16z), the OpenAI Startup Fund, and Abstract Ventures. The round marked NVIDIA's first AI cybersecurity investment. Adaptive was founded by Brian Long and Andrew Jones, repeat entrepreneurs who have built and scaled category-defining companies. Brian and Andrew previously co-founded Attentive, which grew to more than $500M in annual revenue and a $10B+ valuation, and TapCommerce, which was acquired by Twitter. Together, they bring deep experience building high-growth, product-led businesses at massive scale as Adaptive builds the security layer for the AI era. Trusted by leading banks, technology companies, and healthcare organizations, Adaptive protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started. The Role We are rapidly growing our Customer Success team. This is a foundational role with the autonomy to define and shape our customer onboarding and support processes from the ground up. You will act as the first line of defense for our clients-owning all aspects of implementation, onboarding, and technical support. As the "face of the product", you will ensure customers see immediate and lasting value from our platform. You'll partner directly with leadership and Engineering to rapidly troubleshoot issues, relay product feedback, and identify areas for improvement-ensuring a world-class experience for our users. This is an opportunity to make a significant impact, influence how we scale, and grow your career alongside a fast-moving, well-funded startup. Responsibilities Own all aspects of customer implementation, onboarding, and support. Conduct kick-off calls with new customers to ensure a successful setup and clear expectations. Act as the first responder for customer-reported issues, providing prompt troubleshooting and ensuring timely resolutions. Proactively monitor support channels (email, chat, etc.) and respond efficiently to customer inquiries. Collaborate with Engineering to escalate and resolve complex incidents, surfacing broader product or platform health concerns as needed. Partner with internal teams (Product, Design, Leadership) to continuously improve the customer experience, tools, and processes. Act as the voice of the customer, providing product feedback and identifying gaps or new feature opportunities. Strive to exceed customer expectations in response quality, timeliness, and overall satisfaction, ensuring customers achieve ongoing success with our platform. Qualifications 4+ years of experience in a Customer Success, Implementation, Client Support, or similar role at a SaaS company. Strong troubleshooting and problem-solving skills Excellent written and verbal communication skills and a customer-first mindset. Demonstrated ability to multitask, prioritize, and thrive in a fast-paced startup environment. Experience working with cross-functional teams to identify solutions to technical problems and quickly remediate for clients. A growth mindset and willingness to learn rapidly-both from customer interactions and from working closely with engineers and product managers. What We Offer The opportunity to define and standardize the customer experience from day one, ensuring your work directly shapes how we scale. A supportive, inclusive environment where every team member's contribution is valued. A culture that promotes continuous learning and growth, with access to resources and mentorship to advance your skills and career. The chance to work on challenging products that will impact millions of people. Compensation & Benefits Competitive compensation and a fantastic office atmosphere. Premium healthcare and wellness benefits. Environment This role is located in New York City, requiring the candidate to work onsite five days a week. You'll be part of a highly collaborative team that values real-time communication and hands-on problem solving. Ready to Apply? If you are eager to apply your skills in a dynamic, collaborative environment, and are passionate about building robust onboarding and support systems, we would love to hear from you. Join us in defining how our company scales, and become a cornerstone of our customers' success.

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind: Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company. Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better. Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success We're Looking For A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications. In this job, you will: Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients Manage all current customer data Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform Finding comfort in working in a fast-paced startup environment Believing no task is too small and no task is too tall Requirements 7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization Experience in e-commerce Experience with large- to enterprise-sized customer book of business Creative problem solver with a determination to succeed Independent and motivated, with the wisdom to seek help where needed An entrepreneur Highly articulate, ability to communicate effectively both when speaking and writing Highly organized, with the ability to juggle multiple projects in a fast-paced environment Comfortable collaborating with different teams (product, sales, marketing, etc.)

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Senior Customer Success Manager Reports to: VP of Customer Success | Grace (. | LinkedIn Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We're seeking a Senior Customer Success Manager who thrives at the intersection of marketing strategy and performance analytics. You'll partner with marketers and business leaders at companies ranging from independents to major brands, helping them leverage premium media content from outlets like Travel + Leisure , Food & Wine , and AFAR to drive measurable demand, bookings, and revenue. This role requires someone who understands B2B customer success at scale. You'll need to be equally comfortable discussing marketing strategy with executives and troubleshooting technical integrations with operations teams. You'll work with sophisticated customers who demand proof, not buzzwords-and you'll need analytical thinking, industry knowledge, and the ability to diagnose complex problems without obvious answers. What You'll Do Own strategic relationships for a portfolio of high-value accounts, developing deep understanding of each customer's business model, competitive positioning, and growth objectives Analyze multi-layered performance data like engagement metrics, attribution, and market trends to identify optimization opportunities and deliver actionable recommendations Lead quarterly business reviews that connect platform performance to broader business objectives, using data to tell compelling stories about impact Partner with internal teams (Product, Operations, & Partnerships) to advocate for customer needs, refine strategies, and ensure seamless technical implementations Design and execute testing strategies to continuously improve campaign performance across channels, content types, and audience segments Identify expansion opportunities based on demonstrated ROI and build champions within customer organizations Proactively monitor account health and intervene before issues escalate - investigating data discrepancies, diagnosing performance drops, anticipating seasonal challenges What We're Looking For 5+ years in Customer Success, Account Management, or consulting with enterprise/mid-market accounts Bachelor's degree from an accredited university or college required, with a focus/concentration of hospitality, business, and/or marketing strongly preferred Business fluent: You understand your customers' business models, competitive dynamics, and economic drivers; can discuss marketing performance and ROI intelligently Analytically sharp: Comfortable with performance data, attribution models, and spotting patterns without drowning in spreadsheets. Strategic communicator: Seamlessly shift between casual troubleshooting and executive presentations; explain technical concepts without jargon Intellectually curious: Approach ambiguous problems as puzzles to solve; energized by complexity; have strong opinions loosely held Customer-centric operator: Balance empathy with accountability; build trust through reliability and actually knowing customers' business; view criticism as valuable data Hospitality, marketing technology, or media experience strongly preferred Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge ad tech. We offer competitive compensation, comprehensive benefits, and the opportunity to shape the future of hospitality marketing. What We Offer Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Exact compensation for this role is determined based on a number of factors including experience, skill level, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our team during the hiring process. In addition to the salary range listed, this role is eligible for commission-based compensation. Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

MS Shift is expanding-and we're hiring a motivated and customer-centric Customer Success Manager to help our clients get the most from our security and operations software suite. You'll be the face of MS Shift post-sale: leading onboarding, providing training, ensuring adoption, and driving customer satisfaction. This is a hands-on role where your communication and problem-solving skills will directly influence retention, renewal, and customer growth. Key Responsibilities Customer Relationship Management Serve as the main point of contact for assigned customer accounts. Build trust with key stakeholders and ensure customer satisfaction throughout the lifecycle. Conduct regular check-ins and quarterly business reviews. Upsell & Cross-sell Support Identify opportunities for account expansion and work with Sales to close deals. Position new features, modules, and services to existing customers. Track and report pipeline activities in Salesforce. Cold Calling & Prospecting Conduct outbound cold calls to re-engage dormant accounts or expand within existing accounts. Maintain a minimum of 240+ minutes of daily talk time (calls, demos, customer check-ins). Onboarding & Retention Guide customers through onboarding, ensuring a smooth setup and early adoption. Monitor customer health and take proactive steps to reduce churn. Escalate issues internally and ensure timely resolution. Demos & Training Deliver tailored product demos to prospects and customers. Conduct training sessions and webinars to improve product adoption. Create or share training resources to enable customer success. CRM & Reporting Use Salesforce CRM daily to log activities, calls, demos, and customer engagement. Maintain accurate records of upsell opportunities, renewals, and risks. Provide reports on account health and expansion opportunities. Internal Collaboration Work closely with Sales, Product, and Support teams to ensure seamless customer experience. Share customer insights and feedback to improve product and processes. Qualifications 8+ years of experience in Customer Success, Account Management, or Sales within a SaaS/Tech company. Experience with upselling, cross-selling, cold calling, and product demos/training. Strong working knowledge of Salesforce CRM (activity tracking, pipeline reporting, dashboards). Excellent communication, relationship-building, and problem-solving skills. Strong organizational skills with the ability to manage multiple accounts at once. Bachelor's degree in Business, Communications, or related field preferred. Key Performance Indicators (KPIs) Customer Retention & Renewal Rate Net Revenue Retention (NRR) Upsell / Cross-sell opportunities generated & closed 240+ minutes daily talk time Demo-to-adoption conversion rate Salesforce activity logging accuracy & timeliness Compensation & Benefits Competitive base salary. 10% sales commission on each ARR upsell. Performance bonus opportunities tied to customer success KPIs. Health, dental, vision, and retirement benefits. Career growth and professional development opportunities. MS Shift is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, disability status, or veteran status.

🚫 Please Note: We are not accepting outreach from external recruiters or agencies for this role. Customer Success Experience: 3-5 years in Customer Success, Operations, or Technical Account Management About North The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud technology. As AI accelerates demand for scalable infrastructure, cloud costs are soaring, and most teams still rely on spreadsheets to manage them. At North, we're building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently, without wasting time or money. Backed by top-tier investors and trusted by global customers like Brave, The New York Public Library, and SumUp, we're assembling a world-class team to redefine how businesses manage cloud infrastructure. About the Role We're hiring a Customer Success Manager to join our growing team in New York. You'll be the primary point of contact for customers-helping them get onboarded, understand their cost data, and see continuous value through automation and insights. You'll work closely with our Engineering and GTM teams to translate technical savings into business impact, ensuring our customers not only save money but scale smarter. What You'll Do Own customer relationships post-sale: onboarding, adoption, and ongoing engagement. Collaborate with our team to analyze spend, surface savings opportunities, and communicate results clearly. Build and maintain dashboards and reports that highlight customer impact and ROI. Partner with Eng. to share feedback, shape features, and improve the user experience. Develop repeatable playbooks for account management and renewal processes as we scale. Become a trusted advisor to engineering and finance leaders managing cloud spend. What We're Looking For 3-5 years of experience in Customer Success, Technical Account Management, or Operations. Big plus: experience with FinOps or cloud infrastructure (AWS, GCP, Azure). Data-driven and comfortable working with metrics, dashboards, and financial modeling. Excellent communicator who can translate technical value into clear business outcomes. Based in New York City (hybrid) with ability to collaborate in-office with our team. Startup experience: comfortable building structure in fast-moving environments. Nice to Have Experience supporting customers in cloud, DevOps, FinOps, or infrastructure-heavy environments. Familiarity with AWS and GCP cost structures, billing models, and optimization levers (RI/Saving Plans, commitments, rightsizing, anomaly detection). Ability to translate data into insights using tools like Looker, Tableau, Metabase, or BigQuery. Background working with modern SaaS tools (e.g., Notion, Linear, HubSpot, Snowflake, dbt, Jira). Prior experience at a fast-growing startup where you built or operationalized CS processes from 0→1. A passion for making complex technical concepts simple and accessible. Comfort working closely with engineers, FinOps practitioners, and product managers. Strong storytelling skills-turning dashboards, data, and outcomes into crisp narratives for customers. Interest in cloud economics, cost efficiency, and helping companies scale more intelligently. Work Setup Hybrid role based in New York City, with an office in Dumbo, Brooklyn. Benefits Unlimited PTO 16-week fully paid parental leave (20 weeks at 50% for mothers) Company-wide breaks: last week of August & Dec 23-Jan 3 30-day sabbatical every 4 years Ramp card for approved expenses Compensation $90-120k base salary depending on experience Equity included Join us! The public cloud is evolving fast, and North is leading the way in transforming cloud finance management. If you're looking for a high-impact role at a fast-growing startup, we'd love to hear from you. Apply today!

The Mission: Why accessi Be? The internet was designed to be open to everyone, but for people with disabilities, it remains full of barriers. At accessi Be, we are changing that. We are the market leader in AI-powered web accessibility solutions, and we are on a mission to make the internet inclusive, one line of code at a time. We are looking for an experienced and mission-driven Manager, Accessibility Services to lead our team of Accessibility Experts and oversee the delivery of world-class accessibility services across audits, VPATs, consulting, and training. This role is central to accessi Be's commitment to helping organizations achieve and maintain digital accessibility at scale. You will own delivery processes, develop best-in-class auditing methodologies, collaborate closely with Product and R&D, and strengthen accessibility fluency across the entire company. Key Responsibilities: Team Leadership & Operations Lead, mentor, and manage a team of Accessibility Experts and related specialists. Oversee end-to-end delivery of accessibility services including: Accessibility Audits, VPAT / ACR creation, Accessibility consulting engagements and customer and internal training programs Build scalable, efficient delivery processes ensuring quality, consistency, and operational excellence. Establish and continually refine auditing practices, frameworks, and tools. Customer Experience & Vendor Ecosystem Ensure a best-in-class customer experience across all professional services engagements. Manage and collaborate with external vendors, contractors, and ecosystem partners. Work closely with Customer Success, Support, and other customer-facing teams to align service delivery with customer needs. Cross-Functional Collaboration Partner with R&D and Product to bring accessibility insights into product direction and innovation. Support Sales teams with technical expertise, scoping, and accessibility thought leadership. Collaborate with internal stakeholders to develop GTM strategies in existing and new territories. Accessibility Knowledge & Internal Enablement Drive company-wide accessibility knowledge, standards, and practices. Design and deliver accessibility training for internal teams, especially Product and R&D. Promote an accessibility-first culture across accessi Be. Requirements Experience 5+ years of managerial experience leading accessibility teams in either: An in-house accessibility department within an enterprise organization, or a professional accessibility service provider / agency. Strong knowledge of WCAG, Section 508, EAA, ARIA, and accessibility testing methodologies. Proven experience building accessibility processes, methodologies, and scalable service delivery systems. Experience collaborating extensively with Product, R&D, Sales, and customer-facing teams. Skills & Qualifications IAAP WAS or IAAP CPWA certification is required; additional certifications are a plus. Deep understanding of digital accessibility across web, mobile, design, and document formats. Exceptional communication, stakeholder management, and presentation skills. Ability to translate complex accessibility requirements into clear, actionable guidance. Advantages Perks Why You'll Love Working Here Scale & Leverage: In this role, your impact is exponential. Every agency you empower helps hundreds of websites become accessible. Growth: We are scaling fast, and our Partner Program is a massive focus for the company. The Vibe: We work hard, but we don't take ourselves too seriously. Expect a collaborative culture, open doors, and a team that actually likes each other. The Perks: Competitive Salary + Uncapped Commission, Equity, Comprehensive Health Benefits, Generous PTO. Salary Expectations: $120,000 - $140,000 base salary Qualities

The Customer Experience Manager is responsible for strategically growing organizational development by driving base business expansion across our vending, micro-market, and office coffee service (OCS) portfolio. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, while also leading internal training efforts to strengthen service delivery and client satisfaction. LifeWorks Restaurant Group in partnership with Aramark Refreshments Services delivers inspired break experiences through a full portfolio of snacks, coffee, tea, cold brew, and fresh food options, all tailored to meet the unique needs of our clients. Backed by Aramark's national scale and expertise, our local team continues to create welcoming spaces where employees and guests can recharge, connect, and enjoy a true sense of community. Compensation Data COMPENSATION: The salary for this position is $75,000 to $85,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Develop and manage relationships within an existing client base across LifeWorks Restaurant Group in partnership with Refreshments Services' vending, micro-market, and OCS segments to support execution of growth initiatives. Upsell service solutions to target accounts to ensure revenue growth by upgrading current programs and/or introducing new products and services. Lead training and development efforts for internal teams to enhance service consistency, client engagement, and operational excellence. Document client visits with respect to risks, opportunities, and relevant action plans. Forecast sales activity and revenue achievement using sales automation/client management platforms. Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction. Stay informed on industry trends and innovations to proactively introduce enhancements to clients. Qualifications 1-3 years of proven experience in sales, marketing, or supervisory/leadership roles, preferably in vending, micro-markets, or OCS. Bachelor's degree or equivalent experience required. Strong organizational, time management, and leadership skills. Effective communication skills with clients, client customers, and internal support teams. Ability to adapt to changing demands and manage multiple priorities. Proficiency in Microsoft Office applications. Experience in contract-managed services is desirable. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Manhattan Nearest Secondary Market: New York City

Location: Soho, NYC | Full-Time | Reports to Director of Operations About the Role AFLALO is a modern house, blending opulence with a provocative, contemporary vision. As Studio Sales & Client Experience Manager, you will shape how clients encounter AFLALO from day one-curating refined in-studio experiences, building long-term VIP relationships, and driving meaningful sales through personal connection. This is an opportunity to set the clienteling standard for our Soho studio and establish a foundation of loyal, repeat clients. This role is designed to grow with the business. The initial scope is broader, offering hands-on exposure to client experience across multiple touchpoints and the opportunity to help establish standards and processes from the outset. Responsibilities Welcome and assist all in-studio clients-walk-ins, styling appointments, and events Offer personalized styling and warm, concierge-level service Build and maintain a CRM of VIPs and top clients, tracking preferences and purchases Follow up post-visit to encourage retention and repeat purchases Respond to client inquiries related to orders, product information, returns, and exchanges via email and phone Coordinate gifting, guest lists, and thoughtful touches for top clients Maintain an elegant, orderly studio that reflects the AFLALO aesthetic Share client feedback and insights with the merchandising and operations teams Schedule Full-time, 5 days per week Weekend availability required (Wednesday-Sunday typical) Qualifications 5 years of luxury retail, showroom, or client development experience Proven record of driving sales through VIP clienteling Strong styling sensibility and ability to curate wardrobes for discerning clients Highly polished, warm, and discreet with excellent communication skills Deep understanding of luxury service standards and CRM best practices Driven, entrepreneurial spirit-eager to build a new client base from the ground up Compensation & Rewards Base salary: $75K-$90K Uncapped commission tied to client sales and long-term retention

Service Manager - AV Systems & Client Support Compensation: $80,000-$95,000 + incentives Employment Type: Full-Time, Exempt Our client is seeking an experienced Service Manager to lead and grow their AV service and preventative maintenance programs. This role owns day-to-day service operations, technician management, and client relationships while driving recurring service revenue and operational excellence. The Service Manager serves as the central link between clients, technicians, project teams, and leadership in a fast-paced, service-driven environment. Responsibilities Develop, manage, and grow service and preventative maintenance agreement programs Drive recurring service revenue through renewals, upsells, and new client relationships Oversee daily service operations including intake, prioritization, scheduling, escalation, and resolution Manage and support service technicians, schedules, performance, and field activity Partner with leadership on technician training, development, and accountability Serve as the primary point of contact for service clients, providing clear communication on scope, timelines, and resolution Track service KPIs including response times, utilization, and job progress Maintain accurate service documentation, work orders, and billing records Identify and implement process improvements to increase efficiency and service quality Promote a culture of responsiveness, accountability, and client satisfaction Qualifications 5-10+ years of experience in commercial AV service, technical operations, or service management Strong working knowledge of AV systems and troubleshooting (control, DSP, audio/video, conferencing, networking) Experience managing service programs, maintenance agreements, and technician teams Strong organizational skills with the ability to prioritize in a fast-paced environment Clear, professional communication skills and strong sense of ownership Proficiency with ticketing systems, Microsoft Office, Google Workspace, and Excel High School Diploma required; Associate's Degree in AV Technology or Operations preferred CTS, CTS-I, or CTS-D certification preferred Benefits Medical, Dental, Vision, and Life Insurance Paid Time Off Bonus Incentives About Theater Outsource TheaterOutsource.com is the entertainment industry's dedicated recruiting partner - connecting top-tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology. We work with manufacturers, integrators, and production companies nationwide - delivering permanent placements with no upfront cost and a 90-day guarantee. We deliver the Talent. ***************************

The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler. Key Responsibilities Regulatory & Administrative Management Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations. Ensure full compliance with all legal, regulatory, and reporting obligations. Oversee collections, tenant accounts, and arrears management. Manage payroll for all site employees. Utilize Yardi and AvidXchange for financial, operational, and invoicing functions. Operations & Maintenance Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety. Manage ongoing and planned capital improvement projects, including: Gas pipe replacement Roof replacements Facade work Mechanical and structural upgrades Coordinate and supervise 3rd‑party contractors for apartment and building renovations. Leasing & Marketing Oversee the renovation, marketing, and leasing of all vacant units. Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover. Financial Management Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations. Negotiate and manage vendor contracts. Support ownership with long‑term capital planning. Staff Leadership & Supervision Supervise and support: 25 handymen and porters 6 office staff members Ensure high performance through training, delegation, and ongoing evaluation. Maintain strong communication across all departments and foster a professional, accountable workplace culture. Qualifications Extensive experience managing rent‑stabilized, multi‑building residential portfolios. Strong knowledge of NYC housing regulations and compliance standards. Demonstrated ability to manage large field and office teams. Proficiency with Yardi and AvidXchange platforms. Strong organizational, communication, and problem‑solving skills.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Acquiring Partners & Programs (GAPP) in Merchant Services US (MSUS) are tasked with making American Express "Welcomed Everywhere and Used Every Day." Through innovative programs like OptBlue, the business focuses on high growth relationships in the Merchant Acquiring arena that are transforming how American Express is accepted and welcomed. This is an exciting opportunity to join a fast-paced, dynamic team managing relationships with Third-Party Partner banks and sales channels that sit under the OptBlue program. These relationships are significant, complex, and critical to achieving American Express's strategic objectives for merchant acceptance. In this role, you will manage our partner relationships by working across a broad set of areas and teams both within American Express and with our partners. The successful candidate will also lead more tactical growth opportunities to unlock and implement initiatives (i.e. Debit) with the partners across their sales and marketing organizations to drive American Express merchant coverage and spend on the network. This role is responsible for: Orchestrating Program Management, Driving Welcome Acceptance, Unlocking Partner Participation Marketing Initiatives, and Facilitating New Partner Integrations (i.e. Debit) * Deepen senior level relationships with partners to help strategically position American Express and help grow and maintain a robust sales pipeline across all partner sales channels. * Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within American Express and with partners. * Accelerating growth and driving enterprise goals across this partner set by negotiating and implementing initiatives with sales and marketing organizations that drive American Express Merchant coverage and spend on the network. Key areas of focus: * Strategy Development: Unlock Card Member spend in partnership with a portfolio of Third-Party Partnerships (TPPs) by focusing on Merchant enablement, activation, Vibrant Acceptance, and other strategic enterprise initiatives (i.e. Debit). * Partner Management: Establish and deepen relationships with TPPs to identify and implement growth initiatives across the partner portfolio. * Negotiation: Leverage partner executive, sales, and servicing relationships to uncover and implement exciting growth opportunities such as expanding American Express value-added products and services for partners and Merchants. * Collaboration: Partner with internal business team members including Marketing, Analytics, Business Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to our partners. * Business Development: Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services. Represent American Express and promote our industry specific value at industry forums / events / trainings to establish American Express as an essential partner. Minimum Qualifications: * 5+ years of relevant business experience required Qualifications: Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer. Self-starter with the ability to think creatively and strategically in a world of evolving payment trends and innovations Excellent client relationship skills with demonstrated ability to influence C-level executives with business partners. Proven influencing and negotiation skills with confidence to challenge opinions and perceptions and offer unique insights. Excellent relationship management and collaboration skills with the ability to influence internal and external partners. Strong sales mentality with a focus on driving bottom line performance. Proficient in identifying and driving new opportunities that advance and deepen our relationships. Strong business acumen - especially in the merchant acquiring, emerging payments and payment processing industry. Strategic problem solver with ability to work through complex business and operational problems and identify clear action plans and drive resolution. Excellent oral/written communication and presentation skills are a must. Solid project management skills and the ability to lead multiple accounts and initiatives in parallel. Bachelor's Degree required; MBA preferred. Location: New York City or Phoenix; operating under a hybrid-work arrangement Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $23.69 - $35.54 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Mason Interactive | Hybrid (3 days in office) | $85K-$110K Who We Are Mason Interactive is a 30-person full-service digital agency with offices in Brooklyn and Charlotte. We work with clients in education, fashion, wellness, and luxury across all channels: paid search, paid social, SEO, programmatic, creative, and affiliate. What You'll Do Own paid search performance. No hand-holding. You will manage campaigns across a diverse client base, identify growth opportunities, and speak up when you see potential. Our client services team handles client calls so you can focus on what matters: driving results. Collaborate across channels. Work with our SEO, paid social, programmatic, and creative teams to build integrated campaigns that actually work together for your clients. Think like an owner. Take full accountability for performance. Challenge strategies when data says otherwise. Push for better results. What You Need 5+ years managing paid search campaigns with proven results Agency experience juggling multiple clients and collaborating across teams Advanced Google Ads & Microsoft Ads expertise Owner mentality- you take responsibility and drive improvements Detail-oriented but not afraid to speak up about big picture opportunities Self-motivated- thrives in hybrid environment with minimal oversight What We Offer Competitive salary $85K-$110K plus discretionary bonuses for driving client growth Hybrid flexibility 3 days Brooklyn office, 2 days remote Full benefits offerings- health, dental, vision, 401(k) matching Growth budget for certifications and training Collaborative culture work with specialists across all digital channels Diverse clients from universities to luxury brands to wellness companies Apply now to join our Brooklyn team. Mason Interactive is an equal opportunity employer. #J-18808-Ljbffr