Food Services Leader
Customer service manager job in Erie, PA
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.16 - $20.58 / hour
Qualifications
Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Service Manager
Customer service manager job in Erie, PA
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
60,000.00 - 75,000.00
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
Driving sales, steps of service, and guest satisfaction
In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
Providing or directing all Front of House training
Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
Managing liquor orders and controlling liquor costs
Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
A choice of medical plans that are best in class
Dental and Vision Insurance
Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
Adoption Assistance
Short-Term and Long-Term Disability
Life, Accident and Critical Illness Insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
401(k) Retirement Plan
Flexible Spending Accounts
Tuition Reimbursements up to $5,250 per year
Monthly Profit-Sharing Program
Quarterly Restricted Stock Units Program
Many opportunities to support your community
Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Auto-ApplyRetail Store Assistant Manager
Customer service manager job in Geneva, OH
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Industrial Client Service Leader - Electric Utilities
Customer service manager job in Erie, PA
can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our successfully growing business with electric utility clients across the US. This person will lead our growth in the utility sector by identifying promising new opportunities, winning exciting new projects and growing key client accounts. This individual will bring experience identifying and selling consulting, engineering, design-build and EPC (engineer, procure, construct) projects to electric utilities including T&D, substations, generation, civil works, geotechnical, and environmental projects.. This individual has helped utility clients successfully implement power grid upgrades, expansion, resilience, and sustaining capital projects and programs as well as general infrastructure and facility capital projects, comply with environmental requirements, or address other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by:
- Leading business development, client engagement, client service management, and strategic marketing for multiple major utility clients in the U.S.
- Developing and maintaining high value relationships with utility clients
- Growing market share by partnering with senior project managers and key technical specialists as they work for clients to deliver high quality projects
- Collaborating with our award-winning technology group to stay at the forefront of leading-edge tools that improve project delivery for clients
- Implementing short and long-term strategies that contribute to the growth and profitability of CDM Smith
**Job Title:**
Industrial Client Service Leader - Electric Utilities
**Group:**
IND
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of related experience.
- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
-Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
- EPC business development experience in industrial markets with demonstrated client relationship building in the investor-owned and publicly-owned power utility sectors.
- Bachelor's or Master's degree in engineering preferred
- Excellent interpersonal and communication skills.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
30%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$119,829
**Pay Range Maximum:**
$209,726
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Lead Customer Service Representative
Customer service manager job in Girard, PA
Shift Availability Flexible Availability Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
* Leading a team of employees
* Entry level employee supervision
Great if you have:
* Retail and customer service experience
* Entry level management experience
* Sales associate or cashiering experience
* High School Diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Hiring Range: $14.00 to $14.00
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
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Senior Customer Service Representative
Customer service manager job in Erie, PA
We have an opportunity for a Senior Customer Service Representative at our Urick Ductile Solutions facility in Erie, PA! The Senior Customer Service Representative serves as the director of first impressions and the primary point of contact for all customer interactions. This position supports our Professional Tools division and plays a vital role in maintaining Urick's long-standing commitment to customer satisfaction.
Urick Ductile Solutions is a ductile iron foundry producing a wide variety of high-quality castings for diverse markets. Our organization is customer-centric, which has led to exceptionally strong customer relationships built on trust and reliability.
In this Role, Your Responsibilities Will Be:
Serve as the main contact for all customer inquiries and communications.
Manage shipping documentation, internal and external portals, and change order requests.
Collaborate with production scheduling to address expedite requests.
Communicate updates related to lead times, shutdowns, surcharges, and price schedules.
Support and serve as back-up for the Shipping Coordinator as needed.
Oversee and track the invoicing process.
Support new product development by tracking samples through the manufacturing cycle.
Lead accounts receivable collection efforts in coordination with the accounting department.
Process and document RMAs (Returned Material Authorizations) in partnership with the quality department.
Maintain product sales representative commission schedules and approve payments.
Update internal systems with current customer contacts, ship locations, remarks, and product notes.
Work with key suppliers to expedite purchase orders and communicate updates to scheduling, sales, and customers.
For this Role, You Will Need:
High School Diploma or GED
Previous experience in a customer service or similar role.
Experience in a manufacturing environment.
Positive and professional demeanor with an outgoing personality.
Strong computer skills and a system-savvy approach.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, etc.).
Excellent analytical, organizational, and decision-making skills.
Strong verbal and written communication abilities.
Ability to think on your feet, problem-solve creatively, and propose clear solutions.
Must be authorized to work in the United States without current or future sponsorship
.
Preferred Qualifications that Set You Apart:
Associate degree or equivalent experience.
Experience working with ERP systems.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-BC3
Auto-ApplyCare Experience Manager
Customer service manager job in Erie, PA
Salary:$45,000.00 per year Details At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.
As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day.
Why You'll Love This Role
* On-call - phone-based support only, and you'll be paid for your time
* No hands-on clinical work required - focus on coordination and communication
* Be part of a purpose-driven team that's passionate about making a difference
* Opportunities for advancement and career growth
* Build lasting relationships with families and caregivers
* Make an impact in your community
What You'll Do
* Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction
* Manage caregiver schedules to ensure the right match of skills and availability
* Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding
* Maintain accurate and up-to-date records, schedules, and reports
* Participate in the on-call rotation - phone support only, and paid
* Help build a strong, engaged caregiver team by fostering a positive, supportive work environment
* Handle problem-solving with professionalism and empathy - turning challenges into opportunities
* Manage performance and support the retention of caregivers through engagement and timely feedback
What We're Looking For
* Bachelor's degree or equivalent work experience
* 2+ years of experience in sales, customer service, or a fast-paced office environment
* Strong organizational and time management skills
* Excellent communication, relationship-building, and problem-solving skills
* Comfortable using MS Office and learning new systems quickly
* Experience in recruiting or healthcare (preferred but not required)
Bonus Points If You
* Thrive in fast-paced environments
* Are proactive, adaptable, and solution-oriented
* Genuinely enjoy helping others
* Want to grow into leadership or regional roles
Travel Requirements
Minimal local travel may be required for meetings, patient visits, or training sessions.
If you're ready to join a team where your work truly matters - and where you're supported to grow both professionally and personally - we want to hear from you!
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Client Manager
Customer service manager job in Erie, PA
Discover a Career That Empowers You - Join HUB International!
At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people.
Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.
As one of the world's largest insurance brokers - and a proud
Stevie Award-winning workplace
- HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.
Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you.
We currently have an opportunity for a Client Manager to join our Employee Benefits team.
The Client Manager (CM) will support the Benefits Consultant (BC) as the day-to-day contact in providing strategic brokerage and consulting services to assigned health and welfare benefit plan (EB) clients, having the primary responsibility of making BC more efficient. The CM is viewed as a team player who helps the BC with meeting planning, benchmarking, marketing, timely release of reporting to clients, annual notices, contract reviews, and maintaining internal systems/checklists. Travel to meet and present to clients is required.
The CM will interface with BC and Subject Matter Experts (SMEs) directly for assigned clients, involving leveraging individuals appropriately in service-related activities to support client needs. In general, the CM will support BC with executing strategies, preparing materials/reports, keeping internal systems up to date, and acting as the day-to-day contact for clients. BCs will lead service teams to provide overall strategy to clients within an assigned book of business. SMEs will support the BC and CM with coordinating/presenting materials related to specific topics.
In this role, you will:
Respond promptly and professionally to the service needs of clients and BCs (internal customers).
Assist BC in adding lines of coverage to existing accounts.
Market coverage via RFP process, organize responses, and produce spreadsheets and other related items while verifying their accuracy.
Work with clients to deliver employee communications and open enrollment materials.
Prepare renewals, contact clients for updated information, create renewal proposals and handle other renewal activities in coordination with the BC.
Assist BC in client renewal changes such as new carrier implementation, adding new products, etc.
Prepare meeting summaries and follow-up items, making sure all follow-up items are addressed.
Possess a detailed knowledge of the client's business and industry.
Establish and maintain strong and productive professional relationships with cognizant insurance carriers and key vendor partners, including a detailed familiarity with carrier and key vendor partner products and services in support of assigned clients.
Broad knowledge of insurance products and usages and ability to work independently.
Maintain required internal client filings.
Ensure that all client service needs are promptly and professionally delivered.
Possess a mastery of the various HUB resources and tools that are available via “HUB Today.”
Have knowledge about and comply with HUB systems, procedures and state/federal insurance regulations.
Maintain applicable licensing by participating in continuing education.
Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using various media to the client.
This job description is intended to describe the level of work required by the person performing the work. The principal duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise.
What you offer us:
Bachelor's degree
At least 2 years of EB brokerage experience servicing clients with 100 or more employees
State Life, Accident, and Health license
Exceptional written and verbal communication skills
Proficiency with Microsoft Office Suite
High energy, detail-oriented self-starter
Significant skill in handling competing demands and projects
Excellent organizational skills and ability to prioritize and delegate responsibility
Strong and efficient time management skills
What we offer you:
A rewarding job that helps local businesses in the community
Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
Generous time-off policies
A work/life balance because that's important for all of us
Learn from the expertise of your coworkers
Growth- HUB is growing, and so can your career
Be part of a motivated team
Additional benefits based on qualifications of applicant
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experience Required Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Auto-ApplyCustomer Service Supervisor - Greenville
Customer service manager job in Greenville, PA
Job Description
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity: Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Restaurant Service Manager - Full Service - Erie, PA
Customer service manager job in Erie, PA
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in Erie, PA
As a Restaurant Service Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week
Attainable Bonus Program
$55K - $65K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
Customer Service Supervisor - Greenville
Customer service manager job in Greenville, PA
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity : Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Auto-ApplyService Leader
Customer service manager job in Erie, PA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Auto Care Center Service Manager
Customer service manager job in Fredonia, NY
Hourly Wage: **$21.5 - $34.5 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts: **Mid-Shift, Closing**
Location
**Walmart Supercenter #1949**
10401 BENNETT RD, FREDONIA, NY, 14063, US
Job Overview
These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Manager, Pt. Financials Services
Customer service manager job in Ashtabula, OH
Under the direction of the Patient Financial Services Director, the PFS manager is responsible for directing the PFS staff to include, Billing, Collections, Customer Service, Cash Posting, and Denial Management. Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to the Patient Financial Service areas. Responsible for continued improvement in staff through education and training. Must possess strong verbal and written communications skills as well as excellent customer service skills to work with internal and external areas. In conjunction with the Director must be able to meet performance goals to include cash collections, A/R days, production by area, and denial reduction. Three years of healthcare industry experience with an emphasis in billing and collections. Two years of managerial responsibilities is required.
Required Length and Type of Experience:
* Minimum three years of hospital billing and collecting experience.
* Minimum of two years of managerial experience.
Education, Knowledge, Skills and Abilities
* Associate's degree or two years advanced education, preferred. Bachelor's Degree in a related field, preferred.
* Possess computer system knowledge with emphasis in Excel.
* Knowledge of healthcare patient accounting and healthcare insurance coverage.
* Confidential and strong communication skills, both verbal and written.
* Knowledge of third party requirements, Medicare/Medicaid regulations, and electronic filing of claims.
* Excellent customer service skills required to deal with internal and external customers.
* Proper use of standard office equipment.
Service Manager - Meadville
Customer service manager job in Meadville, PA
Whether you are just starting your management career or are an experienced Service Manager, we are the RIGHT PLACE FOR YOU!
We are a TOP PAYING company with a competitive base salary plus a GENEROUS commission and incentive program to boost earning potential even further! (Note: the above salary range includes monthly incentives)
We offer a COMPREHENSIVE retirement savings plan, medical, dental and other VALUABLE insurance plans.
Earn up to 20 PAID TIME OFF days per year .
NEVER work on a Sunday or major holiday.
Become part of a high-performance team where you are VALUED and RESPECTED .
What You Will Do: Our Service Manager deliver exceptional customer service while assisting the store manager with facility operations.
Supervise Service Department Personnel
Review Vehicle Inspections
Create Service Estimates
Present Service Estimate - Informs Customer
Secure Parts Required for Repairs
Assist Customers as Needed
Achieve Sales Objectives
Manage Parts Inventory
Drive Company and Store Processes
Ensure Work Quality and Integrity
Follow / Support Established Phone Processes
Support Manager in All Operations
Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
AD&D Insurance
401k
Paid Time Off ( earn up to 20 days/year )
Supplemental insurance plan options
Job Requirements:
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Knowledge of consumer tire products and services
Understanding of mechanical service needs and guidelines for state inspections, etc.
Valid driver's license, acceptable MVR and pre-employment testing
Auto-ApplyService Center Manager
Customer service manager job in Dunkirk, NY
Geared for the Driven At Buffalo Lube Associates, LP, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
* The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
* Responsible for inventory, labor management and financial performance of the service center
* Mentor, lead and train the team to optimize their development
* Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
* Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
* Provide superior customer service leadership
* Build trust and win repeat, loyal customers
How you'll succeed
* You are friendly and willing to work as part of customer-focused team
* Have effective interpersonal, oral communication skills
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
* Knowledge of cash handling, facility and safety control policies and practices
* Reliable transportation to and from work
* Ability to occasionally lift up to 50 pounds
* Be able to stand for extended periods of time and climb stairs
* Have full mobility and are able to twist, stoop and bend
* High school diploma or equivalent
* 2 years managerial/supervisory experience in the quick lube/automotive business is required
Benefits include:
* Competitive pay starting at $16.50 to $17.50 per hour
* Flexible work schedule
* On-the-job training
* Paid weekly As a Service Center Manager, you will blend technical and management skills to lead, develop and train
* Company provided uniforms and tools
* We promote from within- a commitment we are passionate about
* No late evenings
* Tuition assistance program*
* Paid time off and holidays*
* Medical, dental, vision, and 401(k) savings plans*
* Terms and conditions apply, and benefits may differ depending on location
Buffalo Lube Associates, LP is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email **************************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Lead Customer Service Representative, Full or Part Time
Customer service manager job in Erie, PA
Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
* Leading a team of employees
* Entry level employee supervision
Great if you have:
* Retail and customer service experience
* Entry level management experience
* Sales associate or cashiering experience
* High School Diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Customer Service Supervisor - Greenville
Customer service manager job in Greenville, PA
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity : Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Auto-ApplyService Leader
Customer service manager job in Geneva, OH
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Auto Care Center Service Manager
Customer service manager job in Fredonia, NY
Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.