Customer service manager jobs in Mississippi

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period. DUTIES and ESSENTIAL JOB FUNCTIONS: Assist in recruiting and staffing activities. Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories. Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets. Provide superior customer service leadership. Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications. Participate in store opening and closing activities. Ensure the safe deposit of all company funds in the designated bank. Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures. Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees. Operate store in store manager's absence. Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit controls. Ability to learn and perform IBM cash register functions, including those necessary to generate reports. Knowledge of inventory management and merchandising practices. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.) Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes. Effective oral and written communication skills. Effective interpersonal skills. Effective organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a retail environment preferred for external candidates COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the Store Support Center and store employees. Fosters cooperation and collaboration. Interacts tactfully yet directly with employees and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Note: This position requires some travel with limited overnight stays Dollar General Corporation is an equal opportunity employer. #CC#

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan. Position Summary The Service Manager is responsible for achieving operating unit gross profit objectives through effective leadership, workforce utilization, and operational oversight. This role ensures that all obligations and contractual commitments are fulfilled in a timely, high-quality manner while fostering customer delight, promoting sales opportunities, and maintaining positive internal and external relationships. Ensure performance of 100% of customer commitments on all assigned service agreements and demand service work. Achieve gross profit targets for each service category assigned: Maintain customer dissatisfaction-related cancellation rate at zero. Keep no-charge time for assigned manpower unit at 1% of revenue or less. Support service sales in generating and pursuing qualified sales leads. Meet or exceed timelines as defined by the service agreement start-up flow chart. Key Responsibilities Service Operations Management Manage assigned service agreements, demand service and facility service agreements. Ensure assigned jobs are completed at estimated gross profit. Allocate labor, tools, materials, and schedules to maximize preventive maintenance and installation efficiency. Monitor and improve field productivity, motivating teams to achieve high output and morale. Scheduling & Coordination Develop, communicate, and monitor service and preventive project schedules to ensure timely completion. Coordinate with vendors, suppliers, and internal teams for material, equipment, and subcontractor needs. Expedite schedules and proactively resolve delays. Financial & Administrative Control Expedite job closeout and billing to maximize cash flow. Control labor, material, tool, and other expenses for optimal cost-benefit. Maintain accurate and timely documentation of field performance, material usage, and customer relations. Customer & Sales Support Address and resolve customer complaints promptly to preserve long-term relationships. Identify and communicate sales opportunities, promoting upgrades and new business. Support the sales team with technical expertise and assistance in salvaging at-risk accounts. Compliance & Quality Ensure compliance with applicable codes, standards, and permits. Provide design assistance when needed. Implement quality assurance programs for service delivery. Personnel Management & Training Lead, delegate, and audit performance of subordinates. Take appropriate personnel actions including hiring, promotions, and disciplinary measures. Train and develop team members to improve technical and customer service skills. Qualifications Required Knowledge: Comprehensive understanding of HVAC systems, codes, and industry standards. Proficiency in office procedures, recordkeeping, and computer applications. Strong grasp of mechanical systems operation. Basic math skills for estimating and cost control. Strong reasoning skills to solve operational skills. Strong written and verbal communication skills with proper grammar and vocabulary. Experience Required: High school diploma or equivalent. Minimum of five (5) years of related experience. Skills & Abilities: Strong organizational skills with attention to detail. Excellent communication and public relations abilities. Ability to motivate, lead, and support teams. Proficiency in Microsoft Office and applicable ERP systems. Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holiday pay. Opportunities for professional development and certification assistance. Equal Employment Opportunity: Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Key Responsibilities: 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes Direct Manager/Direct Reports: Position Reports to District Manager Position has 4-9 Direct reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: At least 3 years prior merchandising and/or operational experience At least 3 years leadership experience, preferably big box retail Must be legally permitted to work in the United States Ability to work a flexible, minimum 55 hour weekly schedule At least 2 years prior merchandising and/or operational experience At least 2 years leadership experience, preferably retail Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Ability to interpret sales reporting documents Experience in leveraging sales and profit opportunities through shrink management and safety performance

The Customer Service Manager oversees the day-to-day activities of the customer service function in a poultry processing facility including overseeing the customer service team to facilitate interactions between scheduling, processing and shipping including order entry, scheduling follow-up, scheduling 3rd party truck for product shipment etc. This role ensued the prompt shipping of product to meet customer demand. Job Responsibilities • Oversee the customer service team to ensure smooth flow between processing and delivery to customer ensuring product arrives as requested • Review and follow-up on processing and shipping schedules to ensure schedules are followed, communicating any issues or roadblocks with appropriate personnel to ensure product is available to fulfill orders • Facilitate communication between internal departments (Sales, Processing, Shipping and Customers) to resolve shortages, issues, product return, etc to ensure customers receive their orders as requested or are notified of any issue in a timely manner • Create or schedule processing orders ensuring processing matches cut sheet liaising with Sales on processing schedules to ensure product availability • Work with customers to resolve complaints, returns and/ or refusals • Partner with company locations on internal product transfers moving excess product to locations with shortages or secure excess product to fulfill location's internal orders need • Schedule trucks with 3rd party vendor or liaise with corporate logistics team for product pick-up and delivery, mange internal database (E2Open) and/ or liaise with corporate logistics team to ensure product is efficiently and effectively shipped to customer is a timely manner • May perform duties in other areas (Purchasing, Inventory Mgmt, A/R, etc) as requested • Mentor, train/ cross train employees, providing feedback for opportunities to improve and areas where excelling • Perform other related duties as directed Knowledge, Skills and Abilities • Understanding of the working relationships between internal departments with the ability to liaise between departments to resolve issues and dissolve roadblocks to facilitate an exceptional customer experience • Ability to lead and motivate a team, setting clear priorities and ensuring team members understand their roles and responsibilities • Ability to work in a fast-paced environment using excellent organizational skills and precise attention to detail. • Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency with strong problem-solving skills, using established procedures to address and resolve routine and complex customer service issues • Ability to communicate clearly and effectively, both orally and in writing with all levels of the organization and external vendors with the ability to explain information clearly and convey exceptions; multi-lingual preferred • Ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements. • Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload. Education The position requires a bachelors' degree in Business Administration, Management, or related field; experience and education may be substituted for degree. Experience The position requires a minimum of two (2) years of related customer service experience. SUPERVISORY ROLE: • This role is a Leader of Leaders role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict Management WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Wayne-Sanderson does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients in the Mid-Atlantic United States. How will you make an impact in this role? **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Experience with the following industries preferred: Food & Beverage, Retail, Business & Professional Services, Financial Services, Information Technology, Media & Entertainment. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021826

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Bridesmaids in Biloxi, MS is looking for one customer service to join our team. We are located on 2600 Beach Blvd Suite 62. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you. Available shifts and compensation: Available shifts on Sundays and Mondays. Compensation is $9.00 - $11.00/hour. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

To coordinate and supervise the activities of Event Services employees involved in the set-up of on and off campus activities. Salary Grade: 11 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department. Essential Duties and Responsibilities: The following examples are intended as illustrations only of the various types of duties assigned in positions allocated to this classification. The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position. 1. Supervises employees and student workers in setting up facilities for meetings, concerts, banquets and other events. 2. Supervises the set up and breakdown of various size tents for campus activities. 3. Coordinates proper staffing for assigned duties. 4. Verifies that adequate and proper supplies are available to carry out assigned tasks. 5. Maintains inventory of equipment. 6. Interviews and hires staff; train employees. 7. Coordinates department moves. 10. Assists Event Services coordinator with inventory 11. Event Services Fleet Manager 12. Purchasing of equipment with approval by Coordinator and Senior Coordinator 13. Building Manager of Event Services offsite facility 14. Audio Video Backup for Union/Event Services Crew with sound engineering experience 15. Member of Emergency Management Team Union/Event Services 16. Other duties as assigned Minimum Qualifications: 1. High school education or equivalent. 2. Three years of related supervisory working experience. 3. Organizational skills and the ability to effectively deal with people. 4. Willingness to work long hours. -or- Any equivalent combination of experience, education, and/or training approved by the Human Resources Department Working Conditions and Physical Effort Frequent Night and Weekends Must be able to lift and carry minimum of 50lbs Instructions for Applying: Link to apply: *********************************** Equal Employment Opportunity Statement: MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population. What do I do if I need an accommodation? In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************. If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Be part of an exciting new chapter with Exxel Outdoors! Join our newly established Tupelo team as a Logistics and Free Trade Zone Manager. This is a great opportunity to make an impact, streamline logistics operations, and contribute to the success of our growing facility. Be part of a dynamic team within a leading outdoor products company known for innovation, quality, and collaboration. This could be the perfect opportunity for you! POSITION SUMMARY: The Logistics and Free Trade Zone Manager for International and Domestic Transportation assists in the procurement functions for all Exxel Outdoors brands by performing managerial and administrative functions, customer service, transportation, customs correspondence, sourcing, and other FTZ related compliance needs. This position works closely with all divisions and handles confidential information and works to ensure the best cost and most effective utilization of logistics options and FTZ opportunities for the business. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for transportation and routing logistics for all of Exxel's internationally & domestically sourced products. Ensure all orders are shipped on time and with correct routing Distribute order tracking report Report container efficiency by brand, port and factory Responsible for the US Customs clearance and assurance of Customs compliance of documentation and record maintenance. Remains up to date on customs changes and issues. File ITN, import valuation, country of origin determination, HTS determination, document retention, assist declarations, monitoring and auditing U.S. Customs broker, performing denied party screening, auditing entry documents, and developing import/export procedures and manuals Responsible for small parcel, LTL, TL and ocean freight negotiations. Obtains lowest cost consistent with service required. Assures company service requirements are met. Insures negotiated contracts are adhered to. Analyze, report and distribute carrier metrics based on performance and cost Reviews and approves all invoices for customs brokerage, freight, small parcel, LTL & air freight. Manage Ocean Freight and Booking Platform Management Manage insurance claims as needed for damaged & missing goods. Manages direct import, foreign to foreign, port of entry & export orders Communicates status of orders and month projection Confirm orders are invoiced systematically per incoterms Manage shared report for INTL orders Manage international 3PL orders and performance Communicates status of orders and month projection Confirm orders are invoiced systematically per incoterms Reports and distributes domestic DCs receiving metrics Reports duty and tariff allocation by brand Logistics Invoice Approval Liaison with factories, carriers and Asia office Must be able to improve existing systems and procedures for more efficiency and cost savings. Process and reconcile daily FTZ admissions (CBP Form 214) and weekly entries (CBP Form 3461/7501). Maintain compliance with CBP regulations, FTZ Board requirements, and company trade policies. Monitor FTZ inventory control system for accuracy and reconcile discrepancies. Ensure timely filing and recordkeeping of FTZ documentation. Support internal and external FTZ audits and respond to Customs inquiries. Ensure all import data aligns with FTZ and ERP systems Partner with procurement, logistics, accounting, and manufacturing to ensure proper classification and valuation of imported goods. Provide training or guidance on FTZ procedures and compliance best practices. Other projects outlined by leadership QUALIFICATIONS/SKILLS Experience in international logistics management. Experience with HTS (Harmonized Tarriff Schedule) Classifications. Prior experience working in a U.S. Free Trade Zone. Understanding of duty deferral and inverted tariff benefits. Bachelor's degree in business or Logistics. Licensed broker preferred Knowledge of international shipping practices; US customs brokers, tariffs, classifications; and transportation costs. Must have experience in Contract Negotiations. Prior experience with customs compliance. Prior experience with Ocean Freight. Must have excellent communication and interpersonal skills, and negotiation techniques. Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions. Must be self-motivated Strong excel and technical computer skills. BUDGET QUALIFICATIONS Owns the cost center for this area of responsibility. Responsibility to negotiate lowest and most efficient pricing for the business WORK ENVIRONMENT Commercial office facility located in Tupelo, MS. OTHER DUTIES AS ASSIGNED This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Key Responsibilities: 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes Direct Manager/Direct Reports: Position Reports to District Manager Position has 4-9 Direct reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: At least 3 years prior merchandising and/or operational experience At least 3 years leadership experience, preferably big box retail Must be legally permitted to work in the United States Ability to work a flexible, minimum 55 hour weekly schedule At least 2 years prior merchandising and/or operational experience At least 2 years leadership experience, preferably retail Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Ability to interpret sales reporting documents Experience in leveraging sales and profit opportunities through shrink management and safety performance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients. **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. + Experience working in Media & Entertainment, Business Services, Financial Services, or Food & Beverage verticals preferred. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021831

Be part of an exciting new chapter with Exxel Outdoors! Join our newly established Tupelo team as a Logistics and Free Trade Zone Manager. This is a great opportunity to make an impact, streamline logistics operations, and contribute to the success of our growing facility. Be part of a dynamic team within a leading outdoor products company known for innovation, quality, and collaboration. This could be the perfect opportunity for you! POSITION SUMMARY: The Logistics and Free Trade Zone Manager for International and Domestic Transportation assists in the procurement functions for all Exxel Outdoors brands by performing managerial and administrative functions, customer service, transportation, customs correspondence, sourcing, and other FTZ related compliance needs. This position works closely with all divisions and handles confidential information and works to ensure the best cost and most effective utilization of logistics options and FTZ opportunities for the business. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for transportation and routing logistics for all of Exxel's internationally & domestically sourced products. Ensure all orders are shipped on time and with correct routing Distribute order tracking report Report container efficiency by brand, port and factory Responsible for the US Customs clearance and assurance of Customs compliance of documentation and record maintenance. Remains up to date on customs changes and issues. File ITN, import valuation, country of origin determination, HTS determination, document retention, assist declarations, monitoring and auditing U.S. Customs broker, performing denied party screening, auditing entry documents, and developing import/export procedures and manuals Responsible for small parcel, LTL, TL and ocean freight negotiations. Obtains lowest cost consistent with service required. Assures company service requirements are met. Insures negotiated contracts are adhered to. Analyze, report and distribute carrier metrics based on performance and cost Reviews and approves all invoices for customs brokerage, freight, small parcel, LTL & air freight. Manage Ocean Freight and Booking Platform Management Manage insurance claims as needed for damaged & missing goods. Manages direct import, foreign to foreign, port of entry & export orders Communicates status of orders and month projection Confirm orders are invoiced systematically per incoterms Manage shared report for INTL orders Manage international 3PL orders and performance Communicates status of orders and month projection Confirm orders are invoiced systematically per incoterms Reports and distributes domestic DCs receiving metrics Reports duty and tariff allocation by brand Logistics Invoice Approval Liaison with factories, carriers and Asia office Must be able to improve existing systems and procedures for more efficiency and cost savings. Process and reconcile daily FTZ admissions (CBP Form 214) and weekly entries (CBP Form 3461/7501). Maintain compliance with CBP regulations, FTZ Board requirements, and company trade policies. Monitor FTZ inventory control system for accuracy and reconcile discrepancies. Ensure timely filing and recordkeeping of FTZ documentation. Support internal and external FTZ audits and respond to Customs inquiries. Ensure all import data aligns with FTZ and ERP systems Partner with procurement, logistics, accounting, and manufacturing to ensure proper classification and valuation of imported goods. Provide training or guidance on FTZ procedures and compliance best practices. Other projects outlined by leadership QUALIFICATIONS/SKILLS Experience in international logistics management. Experience with HTS (Harmonized Tarriff Schedule) Classifications. Prior experience working in a U.S. Free Trade Zone. Understanding of duty deferral and inverted tariff benefits. Bachelor's degree in business or Logistics. Licensed broker preferred Knowledge of international shipping practices; US customs brokers, tariffs, classifications; and transportation costs. Must have experience in Contract Negotiations. Prior experience with customs compliance. Prior experience with Ocean Freight. Must have excellent communication and interpersonal skills, and negotiation techniques. Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions. Must be self-motivated Strong excel and technical computer skills. BUDGET QUALIFICATIONS Owns the cost center for this area of responsibility. Responsibility to negotiate lowest and most efficient pricing for the business WORK ENVIRONMENT Commercial office facility located in Tupelo, MS. OTHER DUTIES AS ASSIGNED This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Key Responsibilities: 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes Direct Manager/Direct Reports: Position Reports to District Manager Position has 4-9 Direct reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: At least 3 years prior merchandising and/or operational experience At least 3 years leadership experience, preferably big box retail Must be legally permitted to work in the United States Ability to work a flexible, minimum 55 hour weekly schedule At least 2 years prior merchandising and/or operational experience At least 2 years leadership experience, preferably retail Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Ability to interpret sales reporting documents Experience in leveraging sales and profit opportunities through shrink management and safety performance