Customer service manager jobs in Montana - 358 jobs

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the organization that's why we invest in an individual's growth and development from day one. All our teams touch every step of the process, which is why our engineering teams are some of the key contributors to our continuous innovations. The fast-paced, agile environment continuously delivers disruptive technologies by providing every team with the resources needed to excel and working directly with end users to understand how to deliver heavy-duty products with high performance. We create best-in-class products by leveraging advanced analysis tools, extensive testing regimes, state-of-the-art manufacturing processes, and cross-functional agility. The Supervisor for the Technical Support Team is responsible for providing guidance, instruction, and leadership to the BRK Technical Service Team and functions as the internal help chain across the Service network. The Supervisor for the Technical Support Team also serves as a liaison between the BRK Technical Support Team Product Management, Service, Quality. Duties and Responsibilities: Coach, develop, & manage Technical Service Advisor team in all areas including product knowledge, policies and procedures as well as performance metrics Manage the Technical Service Advisor team to make sure they are delivering on KPI expectations. Handle escalated customer issues and complaints, investigating and resolving them in a timely manner to achieve customer satisfaction. Drive operational excellence by prioritizing, delegating, and strategizing workload within the Technical Service team and reporting to upper management. Responsible for management of internal “help chain” for service network. Including maintaining Knowledge bases and ensuring internal support forums are up to date. Schedule working hours and shifts while managing employee timekeeping, PTO tracking, and workflow data tracking. Provide recommendations and feedback to leadership on team structure and resource allocation to improve operation effectiveness and utilization of employee skillsets. Identify training opportunities within the team and work with leadership to create standard operating procedures or training content. Schedule, deliver, and manage accessibility to training resources and standard operating procedures. Support with coverage for absent team members as needed. Communicate with other Departments on status of cross-functional issues Lead Continuous improvement activities as needed Education and Experience Requirements: High school diploma or equivalent education Hands on experience in a repair industry a plus Ability to deal with confidential material 5+ years of experience in Customer Service, Technical Support or related field Supervisor experience Working knowledge of MS Office 365 Excellent verbal and written communication, organizational, and interpersonal skills Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.) Milwaukee Tool is an equal opportunity employer.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other on Xers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven't lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we're hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, on Xmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at on Xmaps.com or directly via our LinkedIn page. General Application Information This is not for a specific role. By applying here, you're joining our talent pool for future opportunities . While submitting this general application adds your profile to our Customer Experience talent pool for future consideration, we highly encourage you to check our careers page regularly and apply directly to any open positions that align with your qualifications and interests. This ensures you're actively considered for roles that match your skills, as we typically prioritize applications to specific job postings first when filling open positions. CUSTOMER EXPERIENCE Represent onX in enthusiastic interactions with a community of customers who love and trust the brand. Collaborate with colleagues company-wide who seek your expertise in the customer experience and who invest in customer outcomes. Even if there isn't an immediate opening in Customer Experience that matches your background, we'd love to keep your info on hand for future opportunities. Submit a general application here, and in your cover letter, let us know why you're passionate about onX and what unique skills you bring! Just a reminder: This general application won't replace applying for specific roles, so be sure to check back often and apply for any openings that fit your skills and experience. Want to stay connected? Follow us on LinkedIn! WHERE TEAM MEMBERS ARE LOCATED Location requirements will vary by role and will be detailed in the specific job postings. Our Customer Experience team is predominately based in Missoula, where they have a hybrid of onsite and home office work model. HOW YOU'LL BE COMPENSATED Compensation details will be job-specific and outlined in individual postings. onX is committed to compensating all employees fairly and equitably for their contributions. The pay range for any position will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Service Manager, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.

Employment Type: Full-Time The Perioperative Services Manager provides leadership and oversight for all aspects of surgical and procedural care. This position ensures quality, safety, and compassionate service across the perioperative continuum supporting both clinical excellence and team well-being. Responsibilities Direct, coordinate, and evaluate all perioperative departments including OR, PACU, and sterile processing. Collaborate with physicians and department leads to maintain high standards of care and efficient operations. Develop, monitor, and manage budgets; oversee staffing, scheduling, and performance evaluations. Lead continuous improvement initiatives, regulatory compliance, and staff development. Foster a positive, accountable, and mission-driven work culture aligned with rural values. Qualifications Current RN license (required). Minimum 5 years of perioperative nursing or management experience. Strong leadership, organization, and communication skills. BLS and ACLS required; CNOR or advanced certification preferred. Proven ability to collaborate effectively across interdisciplinary teams. What Makes This Role Special This isn't just leadership, its stewardship. Our rural hospitals depend on strong leaders who can guide teams, nurture collaboration, and bring calm confidence to the OR. Here, you'll lead with purpose and see the impact of your work every single day.

Job Description A hospital outside Great Falls, MT is seeking a Supervisor of Therapy Services to join their growing team! Pay: $77,500.00-$114,400.00/year! Supervisor of Therapy Services Role: Full-time, direct hire position Schedule: Flexible with 5(8), 4(10), and 3(12)-hour shifts/week; Monday-Friday Main supervision is of physical therapy, but will supervise occupational and speech-language therapy divisions, as well Supervisor of Therapy Services will oversee a team of 3-5 therapists at a time Relocation assistance and sign-on are negotiable Supervisor of Therapy Services Requirements: Physical therapy license preferred, but occupational therapy or speech-language pathology licenses will be considered +3 years of experience as a PT, OT, or SLP Supervisor of Therapy Services needs at least 1 year of experience in a leadership role About the Community: A welcoming small-town atmosphere with a strong sense of community Known for its accessibility to outdoor recreational activities like fishing and hiking Offers a low cost of living with access to essential services and a peaceful environment

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Full-Time | In-Office - Missoula| Monday-Friday, 8am-5pm (flexibility ) Base Salary + Variable (TAE): $75,000-$85,000 DOE Benefits: Health, Dental, Vision, 401(k), Paid Time Off, Professional Development Opportunities, Cell phone reimbursement, Paid parking, Team bonding events Reports To: CIO & VP of IT Services Department: Support Services Position Summary The Support Services Manager maintains the operational engine of our service delivery; driving consistency, responsiveness, accuracy, and predictable outcomes that keep clients productive and satisfied. As both a leader and senior technical resource, you will mentor Support Technicians, guide department priorities, and serve as an escalation point for complex technical issues. You will lead performance standards, shape processes, enforce documentation and service expectations, and ensure excellence across all tickets, incidents, and escalation activities. You will collaborate closely with Central Services, Business Services, Professional Services, and Security Services to reduce variables, mitigate risk, and sustain a secure, stable client experience. Success in this role requires expert-level knowledge of Support operations, strong leadership, excellent communication, and the ability to manage both remote and in-office resources with calm, disciplined execution. The Role This is a hands-on leadership role responsible for stabilizing operations, developing people, and elevating the day-to-day support experience for clients. You will drive clarity, remove roadblocks, and maintain rigorous service reliability while fostering an accountable and high-performing Support team. You will ensure continuity of service delivery, uphold standards, and champion the mission of creating world-class IT relationships. What You'll Do Lead, mentor, and develop Support Technicians across onsite and remote environments. Maintain a culture of ownership, clarity, accountability, and superior service delivery. Ensure consistent ticket flow, prioritization, and escalation handling. Serve as senior technical escalation point for complex issues. Monitor metrics and operational dashboards; use data to adjust workload and processes. Enforce response, resolution, and documentation standards to maintain client experience consistency. Identify recurring issues and lead cross-department improvement initiatives. Manage staffing, workload, scheduling, and daily operational performance. Recruit, onboard, and train Support team members. Communicate departmental progress to leadership and key collaborators. Lead meetings that drive accountability, clarity, and measurable outcomes. Partner with Central, Professional, Business, and Security Services to ensure predictable, secure service delivery. What We're Looking For Proven ability to lead high-performing technical teams with confidence and clarity. Strong communicator capable of building trust with clients, staff, and leadership. Knowledge of and experience with support operations, ticketing systems, and MSP workflows. Calm, dependable presence during escalations and pressure-driven situations. Highly organized, detail-focused, adaptable, and self-motivated. Adept at using data to monitor performance, adjust processes, and improve outcomes. Skilled in identifying root causes and driving cross-team operational improvements. Committed to delivering predictable, secure, and timely IT services. Position Roles and Responsibilities Build a reliable, accountable, and engaged team aligned with performance standards and service goals. Create clarity of roles, goals, and expectations for team members. Foster strong internal relationships to produce outcomes across departments. Provide guidance on technical escalations and ensure issues are resolved effectively. Maintain stability in ticket queues by meeting daily response, resolution, and communication goals. Ensure consistent use of tools, documentation practices, and support workflows. Monitor KPIs such as utilization, backlog health, ticket volume, time per ticket, and resource capacity. Communicate progress, challenges, and improvements to management and leadership. Resource Profile Skills & Abilities Leadership and team development across remote and in-office environments. High emotional intelligence and the ability to maintain composure under pressure. Strong analytical and problem-solving skills Strong organizational skills with the ability to manage competing priorities. Excellent written and verbal communication. Technical depth sufficient to handle escalations and guide staff. Education & Certifications AAS/AS/BS in Information Technology, or equivalent IT certifications. Leadership or management training preferred. Experience 6-10 years in technical support, with 3-5 years in a leadership role. MSP/managed services experience is strongly preferred. Strong experience with PSA systems, scheduling tools, and troubleshooting platforms.

Job Description D2B Groups is seeking a dedicated and experienced Irrigation Service Manager to oversee our irrigation services division. In this role, you will be responsible for managing a team of technicians, ensuring effective installation, maintenance, and repair of irrigation systems for residential and commercial properties. Your leadership will be crucial in delivering high-quality services and ensuring customer satisfaction. Key Responsibilities: Manage and supervise the irrigation service team to ensure projects are completed efficiently and on time. Develop service schedules and allocate resources effectively to meet client demands. Conduct site assessments to evaluate client needs and recommend appropriate irrigation solutions. Ensure compliance with safety regulations and irrigation best practices. Train and mentor team members to enhance their skills and knowledge in irrigation technology and systems. Monitor service performance, inspect work quality, and implement continuous improvement initiatives. Maintain strong relationships with clients, providing exceptional customer service and addressing any inquiries or concerns. Requirements 5+ years of experience in irrigation services management or a related field. Proven experience in managing a team of technicians. Strong knowledge of irrigation systems, designs, and installation processes. Excellent leadership, organizational, and communication skills. Ability to analyze data and implement service improvement strategies. Customer-oriented with a strong commitment to service excellence. Valid driver's license and ability to travel to job sites as required. Certifications related to irrigation (e.g., Certified Irrigation Contractor) are a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays)

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT . In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role , setting service standards and ensuring exceptional customer service at every meal. The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we'd love to hear from you. Benefits Offered: Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match! Vacation, Sick Leave, and 6 Paid Holidays! (FT only) Employee Assistance Program! Pharmacy Benefit! On Site & Discounted Childcare! Pay Range: $22.00-$25.00 Position Summary The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines. Essential Job Functions Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met. Ensure customer satisfaction. Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts. Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards. Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations. In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products. Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld. Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents. Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies. Support other culinary-related duties as assigned by the Chef/RED. Qualifications Qualifications At least two (2) years of food service experience, preferably in a senior living or healthcare setting. Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment. Ability to read, understand, and follow recipes, diet orders, and work assignments. Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences. Patient, compassionate, and able to communicate effectively with residents, families, and staff. Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals. Education Requirement High school diploma or equivalent preferred. Additional education in quantity cooking or therapeutic diets is a plus. ServSafe Food Protection Manager Certification (must be obtained within 90 days) Competencies Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner. Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs. Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols. Thoroughness: Ensuring all tasks are completed accurately and to the highest standard. Time Management: Efficiently managing time to meet meal deadlines and service schedules. Physical Demands The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment. Must be able to lift and/or carry weights ranging from 50 to 75 pounds. Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment. Additional Information Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT. In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role, setting service standards and ensuring exceptional customer service at every meal. The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we'd love to hear from you. Benefits Offered: Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match! Vacation, Sick Leave, and 6 Paid Holidays! (FT only) Employee Assistance Program! Pharmacy Benefit! On Site & Discounted Childcare! Pay Range: $22.00-$25.00 Position Summary The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines. Essential Job Functions Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met. Ensure customer satisfaction. Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts. Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards. Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations. In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products. Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld. Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents. Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies. Support other culinary-related duties as assigned by the Chef/RED. Qualifications Qualifications At least two (2) years of food service experience, preferably in a senior living or healthcare setting. Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment. Ability to read, understand, and follow recipes, diet orders, and work assignments. Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences. Patient, compassionate, and able to communicate effectively with residents, families, and staff. Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals. Education Requirement High school diploma or equivalent preferred. Additional education in quantity cooking or therapeutic diets is a plus. ServSafe Food Protection Manager Certification (must be obtained within 90 days) Competencies Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner. Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs. Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols. Thoroughness: Ensuring all tasks are completed accurately and to the highest standard. Time Management: Efficiently managing time to meet meal deadlines and service schedules. Physical Demands The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment. Must be able to lift and/or carry weights ranging from 50 to 75 pounds. Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment. Additional Information Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Full-time Description The Perioperative Services Manager administers, supervises and coordinates all peri-operative services. The peri-operative manager is responsible for the overall direction, coordination and evaluation of the surgical services for the organization. The manager is responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers. This position evaluates clinical practices to maintain a high standard of care and implements improvements as needed. Minimum Qualifications: Incumbents with a strong background in peri-operative services management is necessary A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required Consideration of education and related experiences may be evaluated for outstanding candidates Previous surgical services management experience is required BLS for non-clinical/licensed managers is required ACLS is required for clinical/degreed managers. Facility Information: Barrett Hospital & HealthCare provides the people of southwestern Montana with quality healthcare services. Recognized as a leader in rural health facilities, we have been named as a Top 100 Critical Access Hospital for 14 years and a Top 20 CAH 7 times from among over 1300 critical access hospitals across the nation. We continually strive for clinical excellence, with patient safety our top priority. Barrett Hospital & Healthcare is an 18-bed facility with an impressive array of technology, ancillary services and a thriving physician clinic with regional respect for quality expertise. About our Community: Located in Dillon, Montana, our community is renowned for scenic outdoor experiences, including cross-country, downhill and backcountry skiing, blue ribbon fly-fishing, world-class hunting, and extensive hiking and biking opportunities. Nestled in the northern Rocky Mountains, the City of Dillon is home to an excellent school system and is home to the University of Montana Western campus. We invite you to join our team and enjoy an adventurous Montana lifestyle! Benefits: 403(b) with Employer match PTO/Sick Leave Health insurance Flexible Spending Account / Health Savings Account Dental insurance Vision insurance Employee Assistance Program Life insurance Offering a variety of optional health and well-being plans

Job Responsibilities: Provide leadership, organization, and direction to build a team capable of being profitable and meeting customer requirements Drive DOTP to become part of your everyday culture Drive market-leading customer service with a best-in-class team of industry professionals Demonstrate strong sales leadership Expand market share Develop and implement a Service Center business plan consisting of: sales and gross margin management expense management asset management associate development community support Management of daily operations of the Service Center Monitor sell and cost overrides daily Collaboration of contract and pricing implementation and maintenance with O/S Ensures cycle count procedures are implemented and followed Other duties as assigned Minimum Qualifications and Expectations: 7 years Industry Experience 2 years Management or Supervisory Experience Strong written and verbal communication skills Clean driving record with no major infractions within previous 3-5 years Sales experience in both Contractor and Industrial Markets Knowledge of NCE Operations Physical Requirements and Work Environment: Office/warehouse environment Travel to customer locations Occasional heavy lifting - up to 50 lbs. This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all duties someone in this position may perform. North Coast Electric Company is an Equal Employment Opportunity Affirmative Action Employer. All decisions pertaining to hiring, transfers and promotions will be made regardless of gender, age, race, or any other protected classification.

The Manager Cardiac Service Line (MCSL) (Practice Manager III) serves as the manager responsible for Service Line Operations, financial, technical and administrative aspects of the practice/practices establishing work practices and goals to achieve intradepartmental and Providence H&S goals, crossing over between hospital and PMG. The Manager CSL is responsible for Value Stream Ownership, Lean teaching ( Caregivers and Providers) Member of Providence Cardiovascular Performance Group, Leader for Implementation of System Initiatives, HRO Implementation and education, assist in Supervision of Practice Managers and Leads, Assist in Physician recruiting, Assist in Physician Contracting, Outreach relations, Physician engagement and New Project leadership. Point person for Utilization of Space across CSL, Develop and help maintain all CSL Programs. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 2 years of Training or experience in healthcare administration, clinic management, business, finance, or accounting or equivalent experience. + 4 years of experience in Ambulatory healthcare management. + 4 years of Supervisory experience. Preferred Qualifications: + Bachelor's Degree in Business Administration, Healthcare Administration, Nursing or related field or + Master's Degree in Healthcare Administration or Nursing + Nursing License upon hire. + 4 years of Practice management experience. + 5 years of Ambulatory Practice Management/Supervision experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 401477 Company: Providence Jobs Job Category: Cardio Services Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3501 MISSOULA CARDIOLOGY Address: MT Missoula 500 W Broadway Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT Workplace Type: On-site Pay Range: $49.05 - $77.43 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

This position supervises and oversees a team within the assigned area(s). Serves as a resource and provides guidance and expertise to subordinates in the assigned area(s). Serves as a member of the care coordination team and ensures the team is effectively optimizing quality, patient satisfaction, and utilization of services. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Qualifications: Current Montana licensure in one (1) of the following required: Physical Therapy Occupational Therapy Speech Therapy Minimum of one (1) year leadership experience required. Minimum of one (1) year clinical experience in assigned area(s) required. Current CPR certification required as applicable to assigned area(s). Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Job Specific Duties: Implements specific/individualized treatment plans in accordance with principles of therapy, practice, professional and governmental regulations and standards. Provides clinical consultation of care and services as applicable to assigned area(s). Performs audits of therapy documentation and billing. Ensures accuracy and consistency with CMS, Medicaid, and Medicare Part A & B reimbursement submissions as applicable to assigned area(s). Assists leadership and makes recommendations in regards to operating and capital budgets for assigned area(s). Leads the hiring process, preparation and delivery of evaluations and corrective action for assigned staff. Supervisors may be expected to perform the following tasks regularly: Creates work schedule and assigns employees to specific work tasks. Trains and/or coordinates the training of assigned staff. Oversees and coordinates successful completion of employees' competency assessments and required training. Acts as point-of-contact/subject matter expert for assigned staff. Leads and/or coordinates compliance and quality efforts. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 8 Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.