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Care Manager MSW Per Diem Day
Providence 3.6
Customer service manager job in Orange, CA
The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care managementservices for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access.
Providence caregivers are not simply valued - they're invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Master's Degree in Social work from an accredited CSWE program
1 year SW experience in any healthcare setting.
1 year experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program.
Preferred Qualifications:
Basic understanding of acute medical surgical healthcare terminology, prior case management experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 410053
Company: Providence Jobs
Job Category: Care Management
Job Function: Clinical Care
Job Schedule: Per-Diem
Job Shift: Day
Career Track: Clinical Professional
Department: 7540 SJO CASE MGMT
Address: CA Orange 1100 W Stewart Dr
Work Location: St Joseph Hospital-Orange
Workplace Type: On-site
Pay Range: $36.81 - $57.15
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Orange, CA-92866
$31k-49k yearly est. 3d ago
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Care Manager MSW Per Diem Day
Providence 3.6
Customer service manager job in Fullerton, CA
The Inpatient Master of Social Work (MSW) Care Manager provides professional, comprehensive patient centric care managementservices for at risk patients in an acute care environment. Accountabilities include assessment and planning, coordination of care, discharge planning, documentation of interventions, regulatory compliance and patient advocacy. The goal of the Inpatient Care Management MSW is to ensure the continuity of care for vulnerable patients by identifying needed resources to address social, financial, cognitive/behavioral or legal barriers to care access.
Providence caregivers are not simply valued - they're invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Master's Degree - Social work from an accredited CSWE program.
1 year - SW experience in any healthcare setting.
1 year - Experience in acute care setting or successful completion of TIPs program or Case Management Orientation Program.
Preferred Qualifications:
Basic understanding of acute medical surgical healthcare terminology, prior case management experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 410464
Company: Providence Jobs
Job Category: Care Management
Job Function: Clinical Care
Job Schedule: Part time
Job Shift: Multiple shifts available
Career Track: Clinical Professional
Department: 7510 SJMC CASE MGMT
Address: CA Fullerton 101 E Valencia Mesa Dr
Work Location: St Jude Medical Center
Workplace Type: On-site
Pay Range: $36.81 - $57.15
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Social Services, Keywords:Social Work Manager, Location:Fullerton, CA-92834
$31k-49k yearly est. 2d ago
Head of Customer Success
Capitalizeus
Customer service manager job in Newport Beach, CA
Capitalize is transforming the $6 trillion commercial real estate (CRE) debt market with AI-driven technology that enhances transparency, improves lead quality, and accelerates deal efficiency. We empower capital markets, investment sales, lenders, and investors with the data and technology needed to fuel revenue growth and enable smarter decision-making. Join us in reshaping the future of CRE finance through AI and innovation.
Summary
Comp: $90K-$120K base + 20-30% bonus
Location: Preferred in Newport Beach, CA (open to hybrid across LA / OC / San Diego)
Capitalize.io is one of the fastest-growing AI/proptech companies in commercial real estate. We help commercial mortgage brokers, lenders, investment-sales brokers, and CRE investors source new deals using real-time liens, maturities, SREO portfolios, borrower contact data, distress signals, and AI-driven matching. 300+ companies rely on Capitalize today - and we're scaling fast.
We're hiring a high-performing, analytical, PLG-native Head of Customer Success to take full ownership of the customer lifecycle. This person will drive activation, adoption, retention, and expansion across a high-velocity book of SMB and mid-market accounts.
Core Responsibilities
Reduce churn by building proactive engagement, renewal, and risk-mitigation processes
Increase adoption via hands-on onboarding, scalable training, and customer education
Drive seat expansion & PQLs by identifying usage gaps and spotting product-qualified signals
Build repeatable playbooks for onboarding, lifecycle management, health scoring, renewals, and QBRs
Work cross-functionally with Product to relay customer feedback and influence roadmap
Partner with Sales to optimize handoffs, expansion workflows, and commercial strategy
Implement systems, dashboards, and analytics to track health, activation, NRR, and usage
Own renewals, churn metrics, customer satisfaction, and lifecycle KPIs
Build and manage onboarding sequences, lifecycle nudges, and automated touchpoints
Improve help center content, documentation, and customer training materials
Handle customer escalations with urgency and professionalism
What We're Looking For
3-6 years in SaaS Customer Success or Account Management
Experience in product-led or hybrid PLG SaaS environments
HubSpot power user (workflows, filters, lifecycle automations, sequences; certified is a plus)
Highly analytical - comfortable using dashboards to identify risk, guide strategy, and optimize retention
Strong process-builder: can create scalable onboarding, lifecycle, and expansion frameworks
Proven examples of improving activation, retention, or expansion
Player-coach mentality - willing to execute while building the long-term CS function
Excellent communication skills; collaborative with Sales, Product, and founders
Industry fit preferred: CRE data, proptech, financial data platforms, or data-heavy SaaS
Preferably located near Newport Beach HQ (hybrid options available across LA/OC/SD)
Competitive Compensation : Base salary with lucrative commission structure.
Professional Development : Opportunities for career growth and advancement.
Work Environment : Collaborative and innovative company culture with a focus on employee well-being and work-life balance.
Capitalize provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
$90k-120k yearly 2d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Customer service manager job in Riverside, CA
The Student ServicesManager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career ServicesManager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 5d ago
Plant Manager
Westlake Royal Building Products
Customer service manager job in Rialto, CA
The Plant Manager is responsible for overseeing all aspects of manufacturing operations. This role ensures production efficiency, quality control, safety compliance, and team development in alignment with company goals and strategic initiatives.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
· Lead plant operations to meet production targets, quality standards, and safety goals.
· Oversee the layout and optimization of equipment, workflow, and workforce utilization specific to concrete tile manufacturing.
· Develop and execute operational strategies to improve throughput, reduce waste, and enhance product quality.
· Foster a culture of continuous improvement using lean manufacturing principles (e.g., Kaizen, Six Sigma).
· Collaborate with cross-functional teams including Sales, Product Development, and Supply Chain to ensure customer satisfaction and timely delivery.
· Manage plant budgets, including operating and capital expenditures, aligned with market demand and business forecasts.
· Ensure compliance with OSHA, EPA, and other relevant safety and environmental regulations.
· Promote a safe work environment and lead initiatives to achieve zero-injury performance.
· Train and develop supervisory and managerial talent within the plant.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's degree in Engineering, Industrial Management, or a related technical field.
Experience
Minimum 10 years of progressive leadership in manufacturing operations, preferably in building materials or concrete products. Experience with lean manufacturing and continuous improvement methodologies is highly desirable.
Skills
- Strong leadership and team-building capabilities.
- Proficiency in interpreting financial reports, P&L statements, and operational KPIs.
- Ability to manage multiple priorities in a fast-paced production environment.
- Excellent organizational, communication, and decision-making skills.
- Familiarity with ERP systems and manufacturing software tools.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk, bend, and lift up to 35 lbs.
Vision requirements include close, distance, color, and peripheral vision.
WORK ENVIRONMENT
· Must be able to work in a manufacturing environment with moderate noise levels and exposure to dust and heat.
Our compensation reflects the cost of labor across several US markets. The pay range
$140,000 - $182,000 per year
is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience, and skillset. Westlake is a total compensation company. Depending on the position offered, sign on payments, and other forms of compensation may be offered as part of a total compensation package (also to include a full range of medical and other benefits).
$140k-182k yearly 5d ago
General Manager
HRI Hospitality
Customer service manager job in Dana Point, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!**Pay Range:**$190,000.00-$275,000.00# JOB DESCRIPTION**Job Title**: General Manager **Department:** Executive Office **Supervision Exercised:** Hotel Department Heads**Supervision Received:** VP of Operations**JOB SUMMARY**The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.**MINIMUM REQUIREMENTS****Education*** Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.* High school diploma or equivalent with extensive hospitality management experience considered.**Experience*** Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.* Proven success in hotel operations, sales, financial performance, and team leadership.* Experience with branded hotel systems and compliance standards preferred.**Skills and Knowledge**The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.* Strong leadership, organizational, and interpersonal skills.* Excellent financial management, forecasting, and analytical abilities.* Proven ability to drive sales initiatives and maintain key client relationships.* Strong communication and presentation skills, both verbal and written.* Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.* Demonstrated ability to foster teamwork and uphold service and brand standards.## JOB DUTIES## Leadership & Operations## ·Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.## ·Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.## ·Conduct daily property tours of operational departments, addressing issues proactively through department heads.## ·Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.## ·Participate in Manager-on-Duty (MOD) coverage as scheduled.## ·Ensure all departments adhere to established productivity levels and checkbook accounting procedures.## ·Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.## ·Maintain procedures for handling the hotel safe and conduct monthly safe audits.## ·Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.## Financial Management## ·Meet all financial review deadlines and corporate reporting requirements.## ·Conduct monthly financial reviews with department managers and supervisors.## ·Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.## ·Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.## ·Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.## ·Conduct monthly credit meetings and actively participate in hotel credit and collection policies.## Sales & Revenue Generation## ·Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.## ·Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.## ·Meet with on-site contacts and clients regularly to support ongoing business development and retention.## ·Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.## Talent Development & Compliance## ·Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.## ·Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.## ·Provide development opportunities through training, mentorship, and participation in corporate training programs.## ·Ensure service and brand standard training occurs regularly in each department.## ·Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.## ·Ensure fair and equitable treatment of all employees in accordance with company and brand policies.## ·Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance.## Guest Relations & Property Standards## ·Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.## ·Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.## ·Ensure training and accountability for guest service excellence across all departments.## ·Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.## Additional Responsibilities## ·Complete required corporate training modules and certifications as assigned.## ·Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.
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$64k-125k yearly est. 1d ago
Manager, New Clinic Openings & Local Marketing Activation
Hydration Room
Customer service manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
$85k-95k yearly 5d ago
General Manager
Castle Park
Customer service manager job in Riverside, CA
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Manager role is an active one where you're on your feet, coordinating multiple team members, and problem‑solving in real time.
Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it's way better).
ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a General Manager
GENERATE & MONITOR CENTER REVENUE
Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales. Review and control labor costs and other expenses.
BE AN OPERATIONAL PRO
Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team.
TRAIN YOUR TEAM
Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
REVIEW CENTER PERFORMANCE
Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly.
RALLY THE TROOPS
Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.
MAKE GUESTS PRIORITY #1
Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied.
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE
As a General Manager, you're a customerservice pro who knows what it's like to work in a fast-paced environment and who thrives in that energy. You're highly attuned to the guest experience, accountable for your performance (and that of the teams you'll manage), and are a strong team player across the board. You're also an extraordinary problem‑solver and trouble‑shooter and have at least a few years of full service restaurant management experience under your belt.
DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world‑class team
5+ Years of Management Experience related to full service kitchen, bar, restaurant, and food service operations
Bachelor's Degree
Basic business math, accounting skills, and strong analytical/decision‑making skills
Strong Team Player
Exceptional “People Developer”
CustomerService Pro
Knowledge of POS register systems
Solid Communication Skills
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location‑based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visitir.luckystrikeent.com.
The pay range for this position is $140,000 to $170,000..
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:************************************
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$140k-170k yearly 2d ago
General Manager
CJ Logistics Corporation
Customer service manager job in Riverside, CA
At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.
Candidates must complete an application at: ************************************************
Now Hiring: General ManagerLead the Team. Drive the Future.
CJ Logistics America is on the move - and we needbold, visionary leadersto keep our Riverside, MO operations running smooth and efficient with a high level of customerservice. If you're passionate about team building, operational excellence, and making impactful decisions at scale, this is your opportunity to step into a high-impact leadership role with a growing organization!
Position Overview:
As the General Manager, you will take the reins of one of our highly visible distribution centers - managing people, performance, and P&L with precision. From building powerful teams to delighting customers, your leadership will set the tone for safety, service, and strategic growth in an environment that never slows down.
Salary Range: $105,000 to $130,000 per year
Schedule: Ability to work a flexible schedule to maintain a cadence of visibility on all shifts.
What You'll Do:
Inspire & Drive Results - Lead, coach, and empower your team to exceed expectations.
Drive an Inclusive and Accountable Work Environment: Proactively resolve complex conflicts, inspire cross-functional teamwork, and ensure rigorous compliance with all company policies and regulations.
Champion a people-first approach to engagement by actively listening to employee feedback, promoting a supportive and inclusive environment, inspiring innovation, and providing opportunities for growth and meaningful contribution. This creates a highly motivated and loyal team.
Own the Numbers - Use data and analytics to drive operational improvements and hit budget goals.
Champion Continuous Improvement - Implement smart solutions that cut costs and boost productivity.
Be the Face of CJ - Foster strong, daily customer relationships that build trust and loyalty.
Lead with Purpose - Drive ESG initiatives, safety programs, and culture-building events across your site(s).
Tackle other duties like a pro - all within your training and expertise.
What You Bring to the Table:
Bachelor's degree or equivalent experience (preferred)
5+ years of leadership experience in supply chain or warehouse management
A proven track record of team development, process optimization, and P&L responsibility
Strong knowledge of distribution center operations and regulatory compliance
Exceptional communication, collaboration, and strategic planning skills
Travel as Needed: Expect approximately 10% travel to support our dynamic operations.
Why CJ Logistics America?
Be part of a fast-growing, global logistics leader
Work in a performance-driven, people-first culture
Take the lead on transformative projects and high-visibility initiatives
Grow your career with ongoing development and promotion opportunities
Benefits and More:
Competitive compensation package + annual performance bonus eligibility
Full benefits: Medical, Dental, Vision, and Life Insurance
401(k) with company match
Paid Time Off & Holidays
Tuition Assistance
A fast-growing company with a global reach and a startup spirit
A culture that values innovation, continuous improvement, and performance
Your next big opportunity is just one click away. Lead with purpose. Grow with intention. Succeed with CJ Logistics.
Apply Today and Redefine What's Possible in Logistics.
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
At CJ Logistics America, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third‑party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer‑packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Aff... [EEO statement truncated for brevity]
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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$105k-130k yearly 1d ago
General Manager - Gahan House Riverside
Kaizen Lab Inc.
Customer service manager job in Riverside, CA
At Murphy Hospitality Group, we pride ourselves on anexceptionally high standard of quality service and products. It takes the bestpeople to reach this higher standard of excellence. We believe in extensivetraining and providing our people with an excellent benefits program,competitive wages and professional development opportunities. At MHG it's allabout the people!
Gahan House Riverside
At the Gahan House, we believe in great beer, great food, and providing the highest level of service through our genuine hospitality. We aim to elevate the brew-pub experience for every guest by using fresh local ingredients in both our handcrafted beers and delicious food. The 'Gahan Experience' is a memorable one and that's because of our people, beer and food.
As General Manager, You Will
The General Manager oversees all aspects of restaurantoperations, including front of house and back of house. The General Manager leadsand collaborates with the entire team and fosters a culture that is safe,inclusive and fun! The General Manageris laser focused on ensuring the guests have a memorable experience that only Gahan House can provide.
The Duties
Execute the financial, marketing, and human resource strategies that ensure the successful operation of the restaurant
Accountable for restaurant financials (e.g. labour costs, cost of goods sold and costing team schedules)
Communicate the Gahan House vision to all team members, reinforce MHG core values and lead by example
Work with HR team to execute hiring strategy, ensuring restaurant is staffed appropriately
Oversee training plans, ensuring all staff have the required knowledge and skill to perform their roles and that MHG's standards and operating procedures are met
Lead, mentor and positively coach employees to achieve their career goals and restaurant goals and objectives
Work with the Assistant General Manager to plan and execute private events and reservations
Promote and market the restaurant - get involved in the community! (e.g. attend off-site events, volunteer events, community events and fundraisers, etc.)
Provide leadership and a passion for excellence regarding food, beverage and menu development
Build and maintain authentic relationships with guests and team members; handle high level requests and complaints as required
Provide conflict resolution and problem-solving techniques as required
Jump in to assist the team on the floor in any front of house duties as required
Lead weekly Management meetings communicating all financial, operational, marketing and HR related strategies
Communicate and collaborate with all internal MHG functions and departments; work closely with Head Office on MHG initiatives
Who You Are
You have a passion for the restaurant industry and providing the ultimate guest experience
Highly organized, able to balance various priorities and get things done
An agile leader who is resilient and thrives in a fast-paced environment
A action-oriented leader who builds trust and confidence within their teams
Ability to take direction and delegate tasks and provide direction as needed
A positive, goal-oriented individual with a desire for personal and professional development within the hospitality industry
A clear communicator with exceptional interpersonal skills
Able to resolve conflict, solve problems, think and act on the fly
What You Bring
Previous Restaurant Management experience is required
A post-secondary diploma/degree in business or hospitality is considered an asset
What We Offer
Competitive compensation
Annual bonus program
Health & Dental benefits
Growth & Professional Development Opportunities
Wellness & Fitness programs
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$63k-125k yearly est. 3d ago
Executive General Manager, Water Utility
American Society of Plumbing Engineers 3.7
Customer service manager job in Chino, CA
A regional wastewater treatment agency is seeking a visionary General Manager responsible for overseeing all operational activities, strategic planning, and fiscal management. The ideal candidate will have deep expertise in water and wastewater operations and a strong understanding of local regulatory issues. Compensation includes a competitive salary starting at $401,250 annually, with scheduled cost-of-living adjustments and a generous benefits package.
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$117k-193k yearly est. 1d ago
General Manager
Tappi 4.0
Customer service manager job in Chino, CA
The Inland Empire Utilities Agency (IEUA/Agency) is a regional wastewater treatment agency and wholesale distributor of imported water serving approximately 950,000 people across 242-square miles throughout western San Bernardino County. The Agency is committed to supporting the needs of its service area and safeguarding public health through significant investments in a diverse water supply portfolio, reliable municipal/industrial wastewater collections and treatment services, and other related utility services in a regionally planned and cost-effective manner.
Under policy guidance from the elected Board of Directors, the General Manager is responsible for the planning and directing of all operations and services of the Inland Empire Utilities Agency. This includes fiscal controls, evaluation of activities, operations and services, overseeing the development and implementation of the Agency's strategic direction, long-range wastewater and water resource plans, and planning for the development and construction of transmission and treatment facilities for the Agency's regional system. The ideal General Manager for the Inland Empire Utilities Agency is a visionary, strategically minded executive with deep expertise in water, wastewater, and recycled-water operations, along with a strong understanding of local, regional and statewide environmental, regulatory, and resource-management issues. This leader brings recognized credibility within the California water community and a demonstrated ability to guide complex public-sector or utility organizations through political transitions, crises, major organizational shifts, and periods of growth and modernization. The new salary for the General Manager (effective January 1, 2026), is $401,250 annually. Annual Cost-of-Living Adjustments including a scheduled 3% base salary increase effective July 2026, and January 2027. The Authority also offers a generous benefits package.
If you are interested in this outstanding opportunity, please visit our website at ********************** to apply online. If you have any questions, please do not hesitate to call Mr. Gary Phillips at **************. Filing Deadline: January 5, 2026
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$66k-132k yearly est. 1d ago
General Manager
Miguelsrestaurant
Customer service manager job in Corona, CA
Join Miguel's Family!
Do you believe food is more than just a meal? At Miguel's, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.
We're looking for someone who:
Has a contagious smile & a passion for creating positive experiences.
Excels at communication and building rapport with guests.
Thrives in a team environment and is always willing to help.
Maintains a positive and can-do attitude.
Has flexible availability, including nights and weekends (a plus!).
We offer:
Great Compensation (DOE)
Paid Time Off (PTO) & (PSL) Paid Sick Leave
Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
Company Paid Life Insurance
401(k) Plan with up to 4% Company Match
One Year Anniversary Day
Free Employee shift meal
General Manager Position Summary:
The General Manager is the Front and Back of the House team's leader and has full business responsibility for a QSR restaurant. S/he represents the brand and business within the community and builds and internally develops his/her team comprising of AGM, Shift Supervisors, and restaurant team members covering BOH and FOH responsibilities.
Essential Duties and Responsibilities
Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
Creates a positive work environment across the team and in the work environment to promote sales and retention of top talent.
Manages the financial and operational performance of the business to meet and exceed the locations and overall company's goals/metrics (as currently represented by its Business Scorecard).
Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints
Actively and constantly sources, solicits, interviews, and selects top talent from an ongoing pool of external, internal, and referred candidates to fulfill current and future needs.
Leads by example through formal performance management, training, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
Completes other duties as assigned by Area Manager
Obtain a SERV Safe Certification within 90 days of hire
Requirements
Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact
Proven ability to lead, manage and motivate a team
Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
High School Diploma or Equivalent
Additional Info
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essentialfunctions.
Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment
Job Details:
Career Advancement/Career Plan:We promote heavily from within.
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$64k-125k yearly est. 3d ago
Brand General Manager - Bang
Monster Beverage Corporation 4.1
Customer service manager job in Corona, CA
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game‑changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
Responsible for leading all strategic marketing and communications efforts for the assigned brands. Set brand direction and drive successful marketing programs to achieve maximum sales and profitability. Ensure timely implementation of company marketing strategies and programs, coordinate unit sales and marketing efforts related to these, operate within an established budget, and continually evaluate unit personnel performance and needs.
The Impact You'll Make:
Responsible for leading the brand management teams who develop and drive the strategic brand positioning, vision, goals and measuring and reporting performance of all marketing campaigns, and assess against goals. Oversee the translation of brand strategies into brand plans, brand positioning and go‑to‑market strategies.
Monitor the brand results against individual business plans on a monthly and quarterly basis, with quarterly review with the Chief Marketing Officer (CMO).
Coordinate unit marketing efforts to fall in line with Company objectives, utilizing local marketing talent and internal team programs as applicable.
Oversee marketing and advertising activities to ensure consistency with product line strategy.
Identify key account volume contributors and assign to field sales a regular call frequency, tracking results of same.
Evaluate brand personnel needs and assess individual performances toward identifying and meeting those needs, working through and with direct reports. Training, directing and developing brand teams.
Develop and manage marketing spends and budgets. Ensure that Company operational standards, policies, procedures, and practices are followed in a timely and consistent manner.
Monitor market trends, research consumer markets and competitors' activities to identify opportunities and key issues.
Who You Are:
Prefer a Bachelor's Degree in the field of Business Administration, Marketing, Communications or related field of study.
More than 10 years of experience in interacting with non‑technical teams and developing actionable marketing strategies based on data, analytics and technology.
More than 5 years of experience in consumer packaged goods (CPG) industry preferred.
Computer Skills: Microsoft Office, Social Media, Click Up and Nielsen.
Possession of superior analytical and organizational skills.
Possession of superior communication skills, both verbal and written.
Monster Energy provides a competitive total compensation. This position has an annual estimated salary of USD $191,250 - USD $255,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$59k-114k yearly est. 5d ago
Chino - Management - General Manager
Angry Chickz
Customer service manager job in Chino, CA
Posted Wednesday, January 7, 2026 at 8:00 AM
The General Manager is responsible for managing the daily operations of the restaurant including the selection, development, and performance management of employees within the standards of Angry Chickz. In addition, they oversee inventory and ordering of food and supplies, optimize profits and ensure guests are satisfied with their dining experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
Prepare team schedules and assign specific duties for each shift.
Maintain high levels of engagement with guests and team members
Responsible for active guest frequency and recovery
Quality standards of service and guest satisfaction
Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
Monitor food preparation methods, recipes, and portion sizes.
Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
Manage restaurant inventory to ensure proper management of product
Review and manage P&L statements to measure productivity and restaurant sales goal.
To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Active Learning -Understanding the implications of new information for both current and future problem-solving and decision-making.
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$64k-126k yearly est. 1d ago
General Manager
Professional Engineers of North Carolina 4.2
Customer service manager job in Chino, CA
The Inland Empire Utilities Agency (IEUA/Agency) is a regional wastewater treatment agency and wholesale distributor of imported water serving approximately 950,000 people across 242-square miles throughout western San Bernardino County. The Agency is committed to supporting the needs of its service area and safeguarding public health through significant investments in a diverse water supply portfolio, reliable municipal/industrial wastewater collections and treatment services, and other related utility services in a regionally planned and cost-effective manner.
Under policy guidance from the elected Board of Directors, the General Manager is responsible for the planning and directing of all operations and services of the Inland Empire Utilities Agency. This includes fiscal controls, evaluation of activities, operations and services, overseeing the development and implementation of the Agency's strategic direction, long-range wastewater and water resource plans, and planning for the development and construction of transmission and treatment facilities for the Agency's regional system. The ideal General Manager for the Inland Empire Utilities Agency is a visionary, strategically minded executive with deep expertise in water, wastewater, and recycled-water operations, along with a strong understanding of local, regional and statewide environmental, regulatory, and resource-management issues. This leader brings recognized credibility within the California water community and a demonstrated ability to guide complex public-sector or utility organizations through political transitions, crises, major organizational shifts, and periods of growth and modernization. The new salary for the General Manager (effective January 1, 2026), is $401,250 annually. Annual Cost-of-Living Adjustments including a scheduled 3% base salary increase effective July 2026, and January 2027. The Authority also offers a generous benefits package.
If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Mr. Gary Phillips at (916) 784-9080. Filing Deadline: January 5, 2026
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$63k-120k yearly est. 5d ago
General Manager
Bearflag Fish Co
Customer service manager job in Huntington Beach, CA
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Position Objective:
The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards.
Operational Leadership:
Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
Develop and implement effective sales and profitability strategies.
Leadership and Staff Management:
Lead, inspire, and train staff to promote a culture of high performance and exceptional customerservice.
Manage shift operations, including scheduling, staff training, and performance evaluation.
Create and maintain a positive and productive work environment for all employees.
Financial Management:
Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.
Guest Experience and Compliance:
Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
Ensure strict compliance with all health and safety regulations, including food safety standards.
Regulatory and Administrative Responsibilities:
Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
Handle HR issues and communicate effectively on urgent matters.
Regularly review and update compliance protocols and staff training to meet industry standards.
General Functions & Responsibilities:
Actively participate in community events and foster relationships with local businesses and stakeholders.
Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
Perform other duties as assigned, providing flexible and responsive leadership.
Requirements:
A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
Deep understanding of P&L statements, budgeting processes, and cost control measures.
Availability to work flexible hours, including evenings, weekends, and holidays.
Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.
Seafood knowledge!
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$64k-126k yearly est. 3d ago
General Manager
Align Precision Corp
Customer service manager job in Garden Grove, CA
Description The General Manageris responsible for the overall performance of the business unit - driving operational excellence, ensuring high product quality, maintaining a culture of safety and accountability, and delivering strong financial results. The role requires a strong, visible leaders who can engage at all levels of the organization, from the production floor to the executive team. The ideal candidate is a proven operator with deep manufacturing experience, a passion for continuous improvement, and the ability to foster a culture of collaboration and high performance.
Essential Duties and Responsibilities include, but are not limited to:
Leads and manages all daily operations of the manufacturing plant, including production, supply chain, quality, EH&S, and facilities, working with departmental managers to ensure business unit goals are accomplished in a timely and cost-effective manner.
Delivers on financial targets includes sales, revenues, EBITDA, and cash flow.
Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.
Ensures standards for overall plant performance, ensuring product quality, equipment, and operator performance are maintained at a high standard and that cost‑effective technology is used to maximize production.
Compiles and analyzes daily/weekly/monthly reporting.
Oversees site‑level capital expenditures, preserving fixed assets and recommending purchases of new equipment and technology.
Implements cost effective systems of control over operating expenditures, manpower, wages, and salaries.
Controls and minimizes labor overtime, premium freight and repair expenses and/or equipment when necessary. Implements and maintains preventative maintenance programs.
Champions a safe work environment, enforcing adherence to safety standards and OSHA/industry standards.
Takes a hands‑on approach with the ability to pre‑emptively identify potential production/quality issues on the plant floor.
Leads, mentors, and develops site leadership and frontline teams, building bench strength and developing successors. Advises site managers on issues related to safety, security, employee relations, scheduling, and training/development while ensuring adherence to company policy as well as fair and equitable practices.
Promote a team‑oriented, high‑integrity culture aligned with the company's mission and values.
Qualifications:
Experience and Education:
Bachelor's degree or equivalent experience
10+ years of progressive leadership experience in a manufacturing environment, preferably within the aerospace, defense and/or precision machining industries.
Prior experience leading a plant or full P&L site highly preferred
Technical Skills:
Demonstrated success in achieving financial and operational targets
Strong understanding of quality systems (e.g. AS9100, ISO9001) and regulatory requirements in aerospace and defense
Hands‑on leader who engages directly on the floor and is comfortable in a fast‑paced, technical environment
Proven experience driving lean manufacturing, Six Sigma, or other process improvement methodologies. Certification (e.g. Lean, Six Sigma Green/Black Belt) are a plus.
Excellent communication, leadership, and interpersonal skills. Able to inspire, influence, and hold others accountable
Physical Requirements:
Must be able to walk and stand for extended periods of time while on the production floor.
Ability to climb stairs, stoop, kneel, and reach as necessary to interact with all areas of the facility
Must be able to list and carry up to 25lbs occasionally
Ability to work in a manufacturing environment with exposure to machinery, loud noise, and varying temperatures.
Must be able to wear required personal protective equipment (PPE) as needed
Ability to move between office and production areas frequently throughout the day.
Specific vision abilities include close and distant vision, depth perception and ability to adjust focus.
Supervisory Responsibilities :
Recruits, interviews, hires and trains new staff.
Oversees the daily operations of the business unit
Provides constructive and timely feedback
Handles performance management, development, and termination of employees.
Travel Required : up to 20%
Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company. We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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$64k-126k yearly est. 5d ago
Store Manager - Fashion Island
Rothy's 3.7
Customer service manager job in Newport Beach, CA
Store Manager
Newport Beach, CA - Fashion Island
At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.
Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort. From classic shoes to carry‑everywhere bags, we create essentials for wherever you go.
Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly‑owned factory, and are growing our community every day.
About the Team
Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out‑of‑this‑world customerservice skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team.
Are you ready to bring our brand to life at our Rothy's store? As the Store Manager, you prioritize exceptional customer experience while also keeping the store's engine running. You drive efficient store operations and will be enthusiastic and effective in supporting a high‑performing and engaged store team. You actively partner across other stores and other departments to collaborate on solutions‑oriented problem solving, to implement improvements, and position our retail team for success. You are an ambassador of Rothy's mission and core values and represent this in the lived experience of our customers, employees, and communities. You are responsible for the success and impact of your store.
What you'll do
Effectively communicate Rothy's brand story, values, and mission to customers and team members
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Build and maintain community through in‑store activations/events. Take part in planning and execution of two activations per month to drive brand awareness and incremental volume opportunities
Collaborate with the Regional Director and proactively train the team on SOPs, store guidelines, and expectations
Deliver customer‑oriented and product insights back to the Retail and HQ team
Report on sales, returns, and relevant store statistics with accuracy and in a timely manner. Understands how their area impacts related parts of business operations
Hire, lead, develop and motivate an incredible team of store associates and management to deliver an excellent in‑store experience for our customers; coach for high performance and closely manage employee relations concerns with values‑based leadership
Demonstrate good judgment on key work and core issues. Develop critical thinking and advanced problem‑solving skills
Execute and continuously improve our operational processes and make sure your store hits or exceeds financial expectations
Responsible for daily staffing and payroll optimization, inventory management, and management of our internal systems to process orders and manage inventory effectively
Partner and communicate in decision making with visual business partners to drive brand standards and optimize sales opportunities
You are
You are excited to be a part of a new and growing retail organization and love being a part of a team leading through positive intent
You can easily take initiative on performance matters based on metrics and observations
You are an excellent communicator that is able to report in a clear and concise way, both in person and virtually
You have strong operational experience and can easily adapt to changes while managing multiple priorities in an ever‑changing environment
Able to learn quickly, think critically, propose solutions and take productive action without being requested to do so
Able to analyze data and information to better understand the business and our customers
Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products
A high degree of flexibility and willingness to take on a variety of large and small projects
18 years of age or older
You have
You have 4‑6 years of retail experience, preferably with a background in footwear/accessories, with at least 2 years proven success in a management role responsible for leading a team and store in a fast‑paced setting
You have extensive experience in store openings, training teams thoroughly, and leading by example
You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible
You lead with kindness and love working with customers and internal team members alike
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Able to work on your feet up to 8 hours a day in a busy store environment; able to bend and lift up to 25 pounds
Our benefits
Medical, dental and vision insurance
4 weeks of paid time off plus paid holidays and paid wellbeing leave
Life insurance (for you and your family)
Flexible Spending Accounts & Wellness Benefits
401(k) with employer match
Commuter benefits
Employee Discount Program
Retail Bonus Incentive Plan
Pay Range
$31.00 - $35.00 per hour
Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.
Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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$31-35 hourly 2d ago
General Manager - MRF
Company 3.0
Customer service manager job in Whittier, CA
General Manager - MRF page is loaded## General Manager - MRFlocations: Whittiertime type: Full timeposted on: Posted Yesterdayjob requisition id: JR105107**Summary**The General Manager works in all business aspects (revenue growth and managing cost) of Material Recovery Facility (MRF). In addition, the General Manager will ensure the highest standards of environmental safety and operational excellence by effectively managing the day-to-day operation and continuous improvement of assigned MRF.**Job Description*** Manage performance of operations and maintenance managers.* Manage the day-to-day operations and maintenance, meeting performance standards and productivity metrics.* Full P&L responsibility of Material Recovery Facility and Transfer Station, including all business aspects of operation (revenue growth, cost management, compliance, personnel development, capital projects, and budget development).* Effectively lead team of 100+ employees in operation that includes MSW (Mixed Solid Waste) Processing, Transfer Station, Transportation, and Maintenance.* Responsible for ensuring optimal workflow, staffing levels, and equipment utilization to achieve production and financial goals.* Develop and coach staff; effectively communicate goals and expectations, and provide feedback on performance to employees.* Ensure that facility is in compliance with all Federal, State, OSHA and Local regulations and requirements.* Lead scheduled Operations meetings with Leadership Team.* Review and analyze monthly financial/operational results with Board of Directors and Executive Team.* Develop annual operating budget which includes revenue, cost projections, and capital projects.* Manage Sales of Commodities, ensuring quality, competitive pricing, and movement of material.* Effectively interact and communicate with vendors, customers, and other business associates.* Well versed in all aspects of Waste and Recycling operations, including latest equipment and technology.* Ensure the training and development of the skills of the workforce by providing proper guidance and coaching.* Engaging in the interview process in order to hire the most talented and qualified personnel.* Establish the necessary procedures to ensure overall safety of employees, customers and visitors.* Engage employees to create a safe, energetic work environment through feedback and recognition.**Required Qualifications:*** Previous experience in a waste-recycling industry.* Bachelor's Degree (Engineering preferred)* 7 to 10 year's management experience.* Experience managing a manufacturing operation with mechanical and processing equipment.* Knowledge of DOT, OSHA, Dust Control, and other related state and federal regulations.* Must have demonstrated leadership, problem solving and organizational skills.* Good interpersonal skills and ability to coach and develop subordinates.* Excellent communication and customerservice skills.* Ability to effectively interface with general public and regulatory agencies as well as political contacts.* Ability to perform physical requirements of the position with or without reasonable accommodations.**Preferred Qualifications:*** Previous experience in a waste-recycling industry or industrial or manufacturing environment.**Physical/Environmental Demands:*** Physical: + Seeing, hearing, & smelling continuously. + Problem solving, oral/written communication, analytical ability, organization, concentration, working with interruptions & interpersonal abilities continuously. + Eye/hand coordination continuously. + Climbing (Stairs/Ladders), standing, walking, fingering (typing), handling (holding), & calculating frequently. + Balancing, bending, crouching, kneeling, pushing, reaching, sitting, wrist motion occasionally.* Environmental: + Exposure to dust, smoke, fumes, odors, noise, grease, oil, hot/cold temperatures, vibration, & unprotected heights continuously. + Exposure to electrical hazards, chemicals, standing on concrete, and uneven or slippery surfaces occasionally. + Works inside & outside.**Benefits:*** Competitive wages* Comprehensive benefit package Medical, Dental, Vision* 401K* Employee Assistance Program* Life Insurance* Paid Vacation and Sick Time* Career plan* Recognition programs* Professional development learning* An exceptional work environment**Salary:** $148,553 - $219,931/year## **Benefits:*** Competitive wages* Comprehensive benefit package Medical, Dental, Vision* 401K* Life Insurance* Paid Vacation and Sick Time* Career plan* Recognition programs* Professional development learning* An exceptional work environment*Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran*
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How much does a customer service manager earn in Moreno Valley, CA?
The average customer service manager in Moreno Valley, CA earns between $38,000 and $127,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Moreno Valley, CA
$70,000
What are the biggest employers of Customer Service Managers in Moreno Valley, CA?
The biggest employers of Customer Service Managers in Moreno Valley, CA are: