Customer Service Manager Jobs in Muscatine, IA

Job DescriptionJob Overview: Rantizo is seeking a proactive and customer-focused Senior Manager of Customer Success to join our team in Iowa City. This senior role is essential to driving customer retention and expanding revenue opportunities through renewals, cross-sales, and upsells of Rantizo's drone technology and software solutions. The Senior Manager of Customer Growth will also oversee customer support, software onboarding, repairs, and training to ensure customers receive maximum value from their investment in Rantizo’s solutions. Key Responsibilities • Renewals and Account Expansion: Manage the renewal process for existing clients, identifying and executing strategies for contract renewals, cross-selling additional products, and upselling enhanced services to increase revenue. • Customer Relationship Management: Develop strong, trusted relationships with key accounts, acting as their primary point of contact and advocate within Rantizo, ensuring a seamless experience and high levels of customer satisfaction. • Software Onboarding: Lead the onboarding process for new customers, coordinating with technical and product teams to ensure that clients are effectively set up and fully utilizing Rantizo’s software solutions. • Customer Support and Repairs: Oversee the support and service process, including coordinating drone repairs, addressing customer inquiries, troubleshooting issues, and ensuring timely resolution for all customer concerns. • Training and Education: Develop and deliver comprehensive training programs for customers, covering safe and efficient drone operation, software functionality, and best practices to ensure successful use and adoption. • Customer Growth Strategy: Work with Sales, Product, and Marketing teams to design and implement growth strategies that drive cross-sales, identify new opportunities for service expansion, and increase customer lifetime value. • Data-Driven Decision Making: Monitor customer usage, feedback, and support metrics to identify trends, proactively address potential issues, and implement process improvements. • Reporting and Analysis: Regularly report on customer growth metrics, renewal rates, upsell success, and customer satisfaction, providing actionable insights to inform overall customer success and sales strategy. Qualifications • Experience: 5+ years of experience in customer success, account management, or sales within the tech, agriculture, or drone industries, with a strong track record in renewals, upselling, and cross-selling. • Customer-Centric Mindset: Deep commitment to customer success and satisfaction, with the ability to empathize with customers’ operational needs and challenges. • Technical Aptitude: Ability to learn and effectively communicate Rantizo’s drone and software technologies, including troubleshooting basic issues and facilitating onboarding and training. • Leadership Skills: Demonstrated ability to take initiative, drive strategy, and lead cross-functional efforts, with strong organizational and project management skills. • Analytical Skills: Proficient in data analysis and comfortable using CRM tools, customer success platforms, and reporting software to inform decision-making. • Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey technical information and engage clients across various communication channels. Powered by JazzHR T5RTVg2yCB

Overview Join Allied Universal® Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a diverse and inclusive team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Job Description Allied Universal® Janitorial Services, an Allied Universal® Company, is hiring a Area Manager. The Area Manager is responsible for staff management, business operations, and customer relations within an assigned geographical area for a leading nationwide provider of Janitorial services in Retail, Facilities, Education, and Commercial Office Buildings. RESPONSIBILITIES: Manage Multiple Site Supervisors plus a sizeable hourly staff of cleaners at multiple accounts; provide ongoing guidance and direction; hire and develop line supervisors and staff; identify performance goals and provide ongoing training, coaching and feedback; proactively identify performance issues and provide immediate feedback; assess and determine best course of action; address union relations issues; assist in resolving grievances; and address non-union employee relations issues, as necessary. Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality; implement cost reduction, profit enhancing strategies; direct and execute new customer/contract start-up operations; identify start-up team, develop action plans, implement services in a timely and cost effective basis; continually assess financial performance of accounts/contracts, identify problem areas, implement plan to address concerns; financially manage and ensure account profit and productivity goals are met introduce new products and/or services, negotiate terms and insure contract supplies and equipment requirements are met; identify ongoing financial and operational efficiencies Present account contract bids; discuss issues, follow-up with changes and implement contract/services on a timely basis; schedule and conduct visits and inspections at all customer/site locations; walk through facility, identify, and discuss problems, issues, and solutions; develop action plan to address; provide feedback to project managers and/or staff; leverage relationships and build new business opportunities Manage and control staff expenses; communicate company business and travel expense policies; function as communication leader QUALIFICATIONS: High School diploma equivalent (e.g., GED) Minimum of five (5) years of experience in managing operations in the services industry, preferably in the cleaning and maintenance business Experience with the development and maintenance of budgets and labor costs and monitoring financial information Strong interpersonal skills; able to effectively influence others through positive, proactive communication style Leadership skills with ability to positively impact customer and employee relations Excellent attentive and active listening skills Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines Proficiency in all Microsoft Office applications and able to effectively utilize all available office management technology Sound independent judgment and discretionary skills Outstanding oral and written communication skills Results-oriented, balancing a sense of urgency for immediate problems with proactive planning and problem identification PREFERRED QUALIFICATIONS: College degree in Business Administration/Management Experience working with and negotiating union contracts Ability to speak, read, and write the Spanish language Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID2024-1291918

Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant Department: Operations - Restaurant Reports to: Division President FLSA: Exempt Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment • Deliver best in class Gold Standard service • Lead by Example • Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management • Has the final authority over discipline and termination decisions • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk – ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool – ensuring the candidate exemplifies the 3 I’s; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles • Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines • Takes responsibility for financial results • Serves as a resource to colleagues and as a mentor to less experienced Managers • Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position’s key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred • Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience • ServSafe certified • Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures • Positive, motivating communication skills • Strong organization and time management skills • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances • Ability to read, write, perform mathematical calculations and analyze data • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach • Able to work in excess of 50 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate • Able to see across the restaurant to monitor and oversee the operation • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics • Food Management System • Labor Management System • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments). We use eVerify to confirm U.S. Employment eligibility.

Job Description LOVE TO TALK SPORTS? Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham’s Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Dunham’s is an Equal Opportunity Employer Responsibilities Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

Job Description: Plant Manager We are seeking an experienced and dynamic Plant Manager to lead and oversee operations at our manufacturing facility. The ideal candidate will drive operational excellence, ensure safety and quality compliance, and lead continuous improvement initiatives to achieve production and business objectives. Key Responsibilities: Manage daily plant operations, including production, maintenance, quality assurance, and safety compliance. Develop and implement strategies to optimize plant efficiency, reduce costs, and meet production targets. Lead, mentor, and develop a high-performing team, fostering a culture of collaboration and accountability. Ensure compliance with all safety, environmental, and regulatory requirements. Monitor key performance indicators (KPIs) and implement action plans for continuous improvement. Collaborate with supply chain, engineering, and other departments to ensure smooth operations and address challenges. Develop and manage the plant's operating budget, ensuring alignment with company objectives. Drive the implementation of lean manufacturing principles and other process improvement methodologies. Lead and support initiatives to enhance product quality, customer satisfaction, and operational excellence. Maintain effective communication with senior leadership, providing regular updates on plant performance and progress. Qualifications: Bachelor's degree in Engineering, Business Management, or a related field; an MBA is a plus. 8+ years of experience in manufacturing, including 3+ years in a leadership role as a Plant Manager or similar. Strong knowledge of manufacturing processes, safety standards, and regulatory compliance. Proven ability to manage budgets, drive process improvements, and achieve operational goals. Demonstrated leadership and team-building skills, with the ability to motivate and inspire employees. Excellent problem-solving, decision-making, and communication skills. Preferred Skills: Experience with lean manufacturing, Six Sigma, or other process improvement methodologies. Familiarity with ERP systems and production planning tools. Background in managing large-scale production facilities or multi-site operations.

Maschio Gaspardo Spa, a leading company in Italy and internationally in the design and production of agricultural equipment, is looking for a candidate to join as a Service Manager (M/F) at our subsidiary located in Dewitt, Iowa (US). Key Responsibilities: Champion the resolution of customer & dealer technical issues by providing high-quality solutions in a timely manner Provide technical support and trouble shooting to dealers and customers on product behavior. Responsible for regional quality control for machines and parts, which includes initial delivery, PDI, and quality throughout the warranty period. Process timely warranty claims and provide oversight and reporting. Evaluate claims for frequency and financial trends then recommend product improvements Work cross-functionally with internal teams such as engineering, manufacturing, sales, service, and product management to determine the technical root cause and identify a corrective solution Participation in North America Farm shows engaging customers with sales, applications, and technical questions. Participate in VOC and VOD activities to gain product performance insights Support in-field product demonstrations and product walkarounds with dealers and customers Work with customers, dealers, and internal stakeholders to ensure continous product & process improvements. Participate in the global academy program to become a certified trainer of the MGNA dealer network Prepare Technical Training materials, specific to the region, ensuring dealers are properly trained in operation, maintenance, and technical service of Maschio Gaspardo products. Support technical publications with service manual design. Coordinate with writers, editors, and illustrators to produce high-quality documentation Create & manage the production / distribution of service and technical bulletins Define and report KPIs to monitor product quality, team productivity, and performance improvements Ensure regulatory compliance. Responsible for product safety and performance. Keep accurate records and produce reports for management as needed Necessary Requirements: Bachelor's degree or technical degree Knowledge of problem resolution tools such as 7-step, or 8D processes 5+ years experience in Agricultural, or construction equipment Excellent communication skills, both written and verbal Detail-oriented with great organizational skills Ability to professionally manage difficult customer situations Ability to establish and maintain positive working relationships with co-workers, dealers, and customers Microsoft Office (Excel, Microsoft Word) skills required This job advertisement is addressed to both genders and to people of all ages and nationalities.

The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Proven experience within electrical manufacturing environment Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: Perform duties as front-end manager Assist customers with returns Manage registers Assist customers as needed Provide excellent customer service Starting full-time range - $19.25 - $20.25 per hour Excellent Customer Service Skills Basic Computer Skills Desire To Learn Trustworthy And Dependable Super Friendly Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (877) 303-4547.

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

Job Details LOLLI AND POPS CORAL RIDGE - CORALVILLE, IA Part Time $8.25 HourlyJob Posting Date(s) 12/03/2024 01/06/2025Description Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Davenport, IA As a Restaurant Area Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $85K - $75K Salary Equal Opportunity Employer Key Responsibilities Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant District Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time Be able to thrive in a quick paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Oversee our front-end team and assist with store customer service. What You'll Do + Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep + Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks + Ensuring retail-readiness + Work in a retail and food environment + Ensure a high level of customer-focused service for our shoppers + Maintain a safe and productive environment for our employees + May spend periods of time working in walk-in coolers and freezers What We're Looking For + Supervisory or managerial experience preferred, preferably in a grocery, food service, or retail environment + Demonstrated retail customer focused service experience and skills + Familiarity with organic and natural foods + Enthusiasm for working in fast-paced creative environment + Attention to detail and ability to efficiently perform assigned tasks + Ability to lift and carry up to 50 pounds on occasion during a shift + Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Starting Wage: $16.00/hr Negotiable based on experience and tenure This is a full-time position with a benefits package.

The Waldinger Corporation, a growing Mechanical, Electrical, Plumbing, and Sheet Metal industry leader, is adding a Service Manager to our team! We seek a driven, business-minded professional with strong analytical skills. The Service Manager builds long-term business value by helping to acquire and retain high-quality customers and employees and ensure successful growth of a profitable operation. This is a great opportunity to join a rapidly growing organization. Responsibilities: * Quotes repairs, orders parts, and obtains approval from customers. Writes proposals for new work and negotiates service contracts. Aids in selling maintenance contracts, replacing equipment, and other service work. * Coordinates with Service Dispatcher for manpower on work orders. Purchases equipment, material, and subcontracts. * Investigates and resolves customer complaints. * Promotes a culture of employee safety through continuous coaching, motivating, and setting clear expectations that are in compliance with Waldinger's policies. Participates in monthly safety training and ensures technicians are following proper safety procedures. * Assists with attracting and retaining technicians. Supervises and maintains close working contact with Service Techs. Evaluates skills and performance and plans training to develop employees. * Supports Service Techs by helping with technical problem-solving and delivery of materials and supplies to expedite job completion with timeliness and accuracy. * Reviews service tickets and makes any needed adjustments prior to billing. Requirements: * Five years HVAC/technical experience * Supervisory experience * Proficiency with Microsoft Office * Strong communication skills and attention to detail * Acceptable driving record We Offer: * Paid holidays * Health, dental and vision insurance * Growth potential with a stable company * Paid vacation * Health club reimbursement * Wellness plan with lifestyle spending account * 401k with company match and profit-sharing * Continuing education and advancement opportunities * Tuition reimbursement * Term, AD&D and Dependent Life insurances * Prepaid Legal The Waldinger Corporation is a full-service mechanical, electrical, sheet metal and service contractor operating under a people-first approach. The Waldinger Corporation has branches throughout the Midwest United States and has built a reputation of success since 1906. The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love-a lesson we learn from our pets-and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you * Paid weekly * Flexible schedule * Health benefits: medical, dental, vision * 401k * Tuition assistance * Associate discounts and perks * Paid time off for fulltime associates * Career pathing * Development opportunities The impact you'll make PetSmart's Customer Service Supervisor, or as we like to call it, 'Customer Service Lead', has shared responsibility for the oversight of the safety of people and pets, customer experience, and pet care operations within the store. This role also shares responsibility of store cleanliness, and associate engagement. This job will also be responsible for upholding the company's vision, mission, values, and strategy within the store. Depending on business need, this position may be full time or part time. This is a key holder position. * Customer Experience: Responsible for customer experience and outcomes conducted over the telephone, in person or online, and responding to customer concerns. Promotes and coordinates store events and marketing for Adoptions, Banfield/IVO Partnerships and Shot Clinics. * Brand Integrity: Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics. Ensures safety environment for our associates, pets, and pet parents. * People Leadership: Promotes our culture of belonging by championing our resources and fostering a safe and inclusive workplace. Facilitates the associate experience and supports associate development. What we're looking for * Passion for pets and people and the desire to grow a fulfilling career. * 2+ years of retail experience in a customer-focused environment. * Leadership experience preferred. * High school diploma or equivalent required. * Proficiency in computer applications. * Strong written and verbal communication skills. Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! * This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at ********************************* PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Specifics Department: Service Reports to: Location Manager Type of Employment: Full-Time Wage Type: Salary At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team. Purpose Manages service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and assists with development of department personnel. Responsibilities include but not limited to: Communicates, enforces and monitors service department processes to ensure customer satisfaction Creates annual location service department goals and budget, in alignment with the organization's financial and operational objectives Executes service department marketing plan with the direction from corporate service manager and marketing manager Coordinates customer clinics, field days, and related promotional events Ensures that all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to customer billing Manages recruiting, staffing and employee development activities for employees reporting to this position Assists with the development and training of service personnel and completes performance reviews of service staff May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments and Managing Others Maintains knowledge of John Deere and competitive products Experience, Education, Skills and Knowledge: Minimum 3 years' experience in Service Department operations High School Diploma or GED equivalent Basic understanding of financial principles relative to Service Department operations Familiar with John Deere and competitive products Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to analyze and interpret internal reports Must maintain a valid driver's license with an insurable driving record Must have basic knowledge of equipment safety procedures Ability to work varying shifts, weekend, extended hours, and holidays Ability to speak effectively one-on-one and within a group Working Conditions & Requirements: All weather conditions Sitting for extended periods of time Standing for extended periods of time Lifting at least 75 pounds Office and Workshop setting Travel as needed This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. M anagement reserves the right to revise the job or require different tasks be performed as assigned . Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract and the employment relationship remains “at will.” Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.

**Member Service Supervisor (Bilingual Spanish/English)** Req #6656 **Job Description** Posted Sunday, May 5, 2024 at 4:00 PM The Call Center Member Services Supervisor is responsible for leading the call center staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the Office Manager and/or Call Center Manager. ****This is a hybrid position, but on site as needed**** ****Must be bilingual in Spanish/English***** * Complete Daily/Weekly/Monthly Audits * Plan, allocate and prioritize workload to meet operating requirements * Establish monitor and ensure adherence to quality and quantity standards * Measure performance with key metrics such as call abandonment, Average Handle Time, availability , etc. * Handle Employee/Customer Service Issues * Recommend organizational adjustments to efficiently and effectively accomplish assigned objectives * Prepare monthly/annual results and performance reports * Maintain clean office environment * Enforce company policy and procedure * Train staff * Ability to complete all job tasks for positions supervised * Travel as needed * Maintain confidential information/documentation * This is a 10am-7pm Supervisor shift Required Skills & Experience: * 1 plus years of supervisory or Customer Service experience (Candidates from similar industry's encouraged to apply) * **Bilingual (Spanish) Required** * Education: HS degree, some college or more preferred * Proficient in MS Office Suite * Ability to work in a fast paced environment * Excellent communication skills -- written and verbal * Excellent customer service skills and attitude * Ability to delegate/prioritize work flow * Ability to work independently or in a team environment * Ability to coach, mentor, train staff * Occasional overtime as needed **Job Details** Pay Type Hourly Scan this QR code and apply! For more information, refer to .

We have an immediate opening for an Intake Supervisor- Infusion Services for our Iowa City office UI Health Ventures is an independent management corporation that provides a variety of healthcare services for University of Iowa Health Care. We work closely with neighborhoods and communities throughout eastern Iowa to provide high quality health care services. We employ dedicated professionals in health care, management, and technology to provide services and manage the operations and business practices of these facilities. We offer a generous benefit package including; medical, dental, vision, prescription drug plan, generous PTO(Personal Time off) plan, paid holidays, life insurance, LTD, 401k plan, additional voluntary benefits, and employee discounts. You can learn more about our company and other current job openings by visiting our direct website at: *************************** Position Summary Assists with clinical coordination of the referral and resupply processes at UI HomeCare offices as well as Transition Care Coordinators at UI Hospital. This position will provide cross functional support across Intake Coordinators, Patient Resupply and Transition Care Coordinators based on staffing needs. Position Responsibilities Supervise and Guide: Oversee staff to ensure the delivery of quality patient care, enhancing patient and referring provider satisfaction. Assist with Patient Admission:Facilitate the admission process to UICH services, including: Entering patient information into the electronic health record. Verifying and explaining insurance benefits. Reviewing admission forms with patients and/or their families. Collaborating with providers to determine specific discharge needs. Documentation: Obtain signed orders and other necessary supporting documentation. Patient-Centered Care: Deliver care that is appropriate to the patient's health literacy. Referral Coordination: Manage the referral process for infusion therapy services in collaboration with pharmacy, referral sources, and subcontracted home care staff. Patient Resupply: Coordinate patient resupply process to ensure timely orders and deliveries. Communication: Maintain communication with all members of the interdisciplinary team regarding patient status changes or orders. Staff Education: Participate in the education and training programs for Intake and Transition Care staff. Compliance: Adhere to UICH's Compliance Program and Code of Conduct and ACHC Accreditation Standards. Additional Duties: Perform other duties as assigned. Education Requirements High School diploma or GED required. Experience Requirements 1-3 years of supervisory or management experience required. Effective interpersonal and team-based skills. Excellent verbal and written communication skills. Excellent customer service skills including in person and via remote (phone, video, etc.). Experience with EMR systems and patient charting. Desired Qualifications Infusion therapy related patient care services Infusion delivery methods Strong knowledge of payer requirements for infusion therapies Understanding of billing codes and reimbursement Ability to problem solve and arrive at creative solutions to issues. Brightree and EPIC software experience. Bachelor's degree or higher is desirable. Physical Demands Sit at a desk, working on a computer for periods ranging from 15 minutes to hours at a time. Must be able to lift 20 lbs. UIHV is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy(including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associated preferences. Persons who need assistance or accommodations with the application or interview process may contact UIHV at ************. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UIHC clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville, IA. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UIHC Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing Proficient in computer software applications such as Word, Outlook, and Excel Excellent written and verbal communication skills A minimum of 2 years related quality or technical experience Previous supervisory experience Must Possess (or obtain within one year of hire) and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution) Desired Qualifications: Familiarity with UIHC supervisory functions such as ELMS and performance reviews Experience managing in a union environment Experience in a medical field that includes a sterile processing component Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information

The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members' participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture™. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the team's progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the company's plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old. We want people to become their best at Barrel House (BH), working with BH and being a part of BH. This includes teammates, guests, and our community. Our culture and atmosphere are at the core of how we do things. At Barrel House we focus on SUCCESS & VALUES within Barrel House Culture. If your values and actions align with the Barrel House We CARE Culture, your potential within our organization is nearly limitless! If you would like to be at your best and engage with us at a high level, this guide in its entirety may provide greater insight and value toward your growth within our organization. We recommend you read this so you know what to expect through your journey and experience with BH. The expectation is to learn how we communicate and make decisions, so that those working with us and alongside us will contribute, challenge, and grow toward the same goals. We CARE Culture C - Create a Positive Experience A - Attention to Guest Needs R - Respond Appropriately and Politely E - Exceed Guest Expectations