Customer service manager jobs in North Charleston, SC

Our business is growing, and our need for strong project management to lead our preconstruction department into the new year is YOU! Project expertise: commercial and industrial Corporate Office Healthcare Hospitality Industrial Business Parks Primary Responsibilities: Estimating and lead estimating group on design phase cost estimates Ability to read drawings, geo-tech reports and specifications. Identify Utility conflicts and Bypass areas. Perform quantity take-off of Pipe & Appurtenances/Concrete/Sitework, requiring quantity counts, linear quantity measurement. Ability to formulate a unit price as needed. Solicit Subcontractor/Supplier participation via phone and/or E-mail. Write RFI's to Engineers. Proficient in scope analysis, ability to estimate deficiencies as needed. Project RFQ and RFP development Establish project database for proposals Create construction schedule for estimates in P6 Coordinate and establish the project budget (GMP) Projects ranging from 10 Million to 80 Million, Hard Deadlines, and must be able to multi-task efficiently. Developing and maintaining long term beneficial relationships with key vendors and subcontractors. Participate in pre and post construction review. Preferences/Qualifications: 7-10 years estimating and PreCon experience . Field Experience is a plus. Previous experience with Hard Bid Municipal Commercial Projects. Ability to understand construction terminology. Strong communication and organizational skills Computer proficiency in MS Outlook, Word, Excel and knowledge of MC2 preferred. Valid Driver License and ability to commute to job sites

TWP is seeking a Store Manager, at our upcoming Charleston, SC location. This role will be responsible for driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a sales floor and operations-centric role, focused on creating an environment in which feedback is constant, and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. Further, this individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service. Establish returning client business for the store by developing and maintaining long-lasting relationships. Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations. Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each. Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last. Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships. Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team. Maintain organization, upkeep, and cleanliness of both the front and back of the house to ensure optimum merchandise flow and accuracy. Recruit, hire, onboard, and train all new hires. Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader. Ensure the integrity of payroll and the payroll process. Actively support and embrace Diversity, Equity, and Inclusion initiatives. Ensure that the sales floor is meticulously maintained and reflects the brand. Cultivate an environment which promotes teamwork and comradery. Remain coachable and open to feedback to continuously develop in your role. REQUIREMENTS: 3+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry. 2+ years of previous sales experience required. A demonstrable understanding of relationship-driven selling. Ability to constantly bend, open, lift, carry and move merchandise. Ability to work daily with telephone, POS and computer equipment. Proficiency in Microsoft Office Suite preferred. Ability to work on a flexible schedule which may include days, nights, weekends, and holidays. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others

At Choate Construction, we take pride in our people and our projects. As one of the Southeast's leading general contractors, we're committed to delivering nationally recognized commercial construction services across our offices in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Savannah, and Tampa. About the job: We have an excellent opportunity for a Senior Preconstruction Manager. This role is responsible for providing leadership in the preconstruction phase of projects to assure success. This role will assure the Company estimates are accurate, complete and reflect the actual requirements of the project. They should have a skill set beyond technical proficiency and capable of managing very large, complex, specialized and/or multiple projects. The Senior Preconstruction Manager prepares detailed estimates (conceptual, schematic, design development, construction) and analyzes cost models during the Design Development and/or bidding period. Skills And Qualifications Proven success of promoting the growth and development of Client and Designer relationships. Initiate and maintain liaison with client and Architect and/or Engineer contacts to facilitate successful project execution. Attend client initiated meetings and ceremonial events as well as maintaining regular contact to ensure their satisfaction with on going projects for marketing purposes. Seek and identify new work opportunities and inform the DM and Business Development of potential projects with current and potential new Clients. Regularly participate in presentations to secure new work for Choate Construction Company. Actively participate in industry-related organizations to network and promote the interests of Choate Construction Company. Can demonstrate the ability to interact with Owners with positive results. Can communicate both written and verbal skills and carry themselves professionally Ten (10) to Fifteen (15) years of construction experience as a Preconstruction Manager with demonstrated capacity to manage the above duties and responsibilities. Sixteen plus years of construction experience. Demonstrated leadership ability of project teams with successful outcomes. Preferred four (4) year degree in a construction related curriculum. Must be proficient in Bluebeam software for the creation and modification of PDF documents. Must be proficient in Sage Estimating software. Must be proficient in Estimating Software, Togal AI, iSqF. What we offer: Comprehensive Medical, Dental & Vision Coverage Options Short-Term & Long-Term Disability Employee Stock Ownership Plan (ESOP) Student Loan Reimbursement Program 401(k) plan Charitable contribution matching Paid Time Off (PTO) Stewardship Day Clearly defined Company Core Values and Purpose At Choate Construction Company, we are 100% employee-owned, providing excellent employment opportunities in a dynamic and challenging environment. The firm is built on the skills and efforts of each employee and strives toward continuous development of a growing and prospering business. Choate Construction is an Equal Opportunity Employer. We are committed to providing a safe work environment and to fostering the well-being and health of its employees. Choate is a Drug Free Workplace and pre-employment drug screening in required for all new hires.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. * Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. What you'll do * Drives operational excellence * Creates an environment that cares for our frontline team members and celebrates the team successes * Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies * Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service * Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors * Promotes an environment of mutual respect and trust between frontline team members * Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity * Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance * Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels * Ability to work extra hours when there are operational needs * Ability to work rotating shifts including weekends, holidays and days-off All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience * Previous airport customer service experience * 2 years experience leading others * Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications * Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment * Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate * Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems * Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. * Strong decision making skills * Ability to work independently as well as collaboratively * Ability to work under demanding operational conditions * Ability to prioritize and execute with a sense of urgency and preciseness * Ability to use sound business judgment to resolve issues with internal and external customers * Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation * Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. * Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement. * Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Applicable valid driver's license as required by local authorities, if applicable What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Onboarding Manager, MM Team Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business. What is the Onboarding Manager, MM role at Connecteam? As Connecteam's MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of Connecteam from day one. You'll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value. Your main responsibilities will include: Leading onboarding projects with mid-market clients, ensuring timely and successful implementation of Connecteam Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly Delivering advanced training sessions for admins, managers, across multiple departments or locations Supporting integration and technical setup needs in collaboration with internal teams Managing onboarding timelines and project milestones to ensure smooth handoff to Customer Success Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals Identifying and addressing risks early to ensure a successful go-live and long-term retention Acting as the customer advocate within Connecteam, influencing product development and cross-team collaboration Continuously improving onboarding processes for scalability, efficiency, and client satisfaction Which qualifications you'll need: Fluent English (spoken and written) - MUST 2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST Experience working with mid-market or enterprise clients Strong project management skills, with the ability to manage complex timelines and multiple stakeholders Experience with integrations and technical product setup - advantage Exceptional communication, training, and presentation skills Highly organized, detail-oriented, and proactive in managing onboarding projects A team player who thrives in a fast-paced and dynamic environment Growth mindset, resilience, and high motivation to help customers succeed Be energetic, happy and positive - MUST A team player! Challenge seeker! A self learner and independent! Good under pressure and in a fast paced environment! Hungry to conquer the market! Work hard, but also play hard! We love fun! What We Offer: At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth. If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations. Join us in our journey to empower clients and deliver exceptional value. Apply now! Benefits: Medical coverage. Insurance plan. Paid time off for vacation, sick days 401K Salary range: 80K-95K We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

Benefits: Competitive salary Dental insurance Paid time off Vision insurance Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service. As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. You'll play a key role in maintaining a professional and positive customer experience while helping drive growth. We are seeking a leader who demonstrates our Core Values: Coachable - Open to feedback and willing to grow. Respectful - Treats customers and employees with professionalism and kindness. Work Ethic - Dedicated to delivering excellence every day. Willingness to Help - Ready to support the team and customers alike. Reliable - Dependable and consistent in leadership and performance. Responsibilities: Lead, train, and support the customer service team to ensure excellent performance. Serve as the main point of contact for escalated customer issues and resolve them professionally. Oversee scheduling, data entry, and customer account management. Monitor customer service metrics, retention, and satisfaction. Assist with inside sales, upselling, and service recommendations when needed. Foster a positive, team-oriented work environment. Ensure communication with customers is clear, professional, and solution-focused. Requirements: Previous management or supervisory experience in customer service preferred. Strong leadership, coaching, and problem-solving skills. Excellent communication and relationship-building abilities. Ability to multi-task in a fast-paced environment with attention to detail. Proficiency in computer systems, data entry, and office tools. Reliable, punctual, and team-oriented. What We Offer: Competitive hourly pay (above industry average, based on experience). Two-week Vacation Opportunity to lead and grow with a respected company. Supportive, team-focused environment. Sick Days Eight paid holidays Retention bonus Opportunity Monday - Friday 40 Hours Compensation: $37,500.00 - $45,000.00 per year Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Subscriber Management Team (SMT) Member / Lead Minimum Security Clearance: Secret eCRAFT: CSE2 / SISS2 Education: Bachelor's degree Years of Experience: 3 Description The Subscriber Management Team (SMT) supports Defensive Cyber Operations by serving as the primary point of contact for Defense Health Agency subscribers. This role focuses on account management, compliance tracking, documentation management, and customer coordination in support of enterprise cybersecurity operations protecting Department of Defense (DoD) information systems. The SMT gathers, organizes, tracks, and maintains subscriber and tool-related information to ensure timely documentation, compliance reporting, and operational readiness. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders across multiple organizations. Duties and Responsibilities Serve as the central point of contact for subscribers regarding computer network defense tool accounts and access requests Manage and track system access requests, documentation submissions, and compliance artifacts Coordinate with subscriber organizations to ensure timely and accurate completion of required documentation Monitor compliance status and provide updates and reports to leadership as required Track, review, update, and submit documentation in accordance with established processes and timelines Maintain and administer Standard Operating Procedures (SOPs) and supporting documentation Support monitoring tools and interfaces to validate account status and compliance Deliver responsive and professional customer support to internal and external stakeholders Manage and prioritize multiple tasks to meet short-suspense deadlines Support process improvement initiatives, project coordination, and sustainment activities Required Skills Experience in an operational cybersecurity, managed security services, or similar information technology environment Experience using the Military Health System Help Desk ServiceNow ticketing system Experience using Microsoft Teams Experience with Jira and Confluence Experience working with Microsoft SharePoint Basic understanding of network hardware, protocols, and enterprise network operations Familiarity with Internet Protocol (IP) address management, network assignment, and subnetting Ability to navigate security monitoring tools and interfaces such as Splunk or Trellix ePolicy Orchestrator Experience managing documentation workflows and compliance submissions Project management experience High attention to detail with a proactive, self-motivated work approach Desired Skills Ability to work effectively in a dynamic, team-oriented environment and adapt to changing priorities Experience identifying deficiencies and obstacles to achieving organizational objectives Experience with asset management and tracking Strong verbal and written communication skills Ability to explain technical concepts to audiences with varying levels of technical understanding Logical and analytical problem-solving abilities Ability to work independently with minimal supervision Strong understanding of common enterprise information technology environments Knowledge of network security procedures, best practices, and implementation concepts Proficiency with desktop productivity tools including Adobe Acrobat, Microsoft Excel, and Microsoft Word Experience, Education and Certification Requirements Bachelor's degree in a relevant technical discipline or a minimum of three (3) years of equivalent work experience Must possess a Department of Defense (DoD) 8570 Information Assurance Management (IAM) Level I certification Additional Information Position may require up to 20% travel as mission needs dictate Benefits at 3 Reasons Consulting At 3 Reasons Consulting, we are committed to supporting the well-being of our team with a comprehensive benefits package that includes both company-paid and shared-cost options. Our benefits are designed to enhance your health, financial security, and work-life balance to help you thrive personally and professionally as a valued member of our team. Company-Paid Benefits Short/Long Term Disability Basic Life Insurance Direct Payroll Deposit Leave Accrual Holidays 401(k) Match Employee / Company Shared Benefits Additional (Voluntary) Life Insurance 401(k) Medical Coverage Dental Coverage Vision Care Plan Flexible Spending Account Plan 3 Reasons Consulting is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment and hold all 3 Reasons employees accountable to protect this mission. We do not discriminate on the basis of race, color, gender, religion, national origin, sexual orientation, age, marital status, veteran status, military status, disability status, or any other characteristic protected by federal, state, or local law. All applicants will receive consideration for employment without regard to protected bases.

Store - CHARLESTON-WEST ASHLEY, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties And Responsibilities Responsibilities: Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handles the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and performs overrides Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). Maintain alertness and call for assistance when needed to service customers per service standards Check prices quickly and accurately Is courteous and helpful to other associates Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer-based training (CBT) and training aid courses Perform the task of cashier when scheduled or as needed per the surge plan guidelines Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained Perform the task of Food Lion To-Go Runner when scheduled or as needed. Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity Perform all other duties as assigned

The Customer Service Representative supports daily lumberyard operations by assisting customers with product returns, order processing, and general inquiries. This role requires strong communication skills, basic construction or building-materials knowledge or willingness to learn, and the ability to work in a fast-paced, physical environment. The CSR ensures customers receive accurate information, efficient service, and a positive overall experience. Requirements - Resolve customer issues, returns, and product questions professionally. - Assist with phone inquiries and inventory checks - Work closely with yard staff to fulfill orders - Maintain a clean, organized counter area

Job Description Pay: $80k - $90k per year (base + bonus potential) American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day. What We Offer: Insurance access after 31 days of employment Low-cost medical insurance (starting at ~$5/week) Dental and vision insurance options Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off & holiday pay Company-paid life insurance Responsibilities What You'll Do: Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching Oversee daily operations to ensure safe, efficient, and high-quality service delivery Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits Resolve customer issues and ensure top-tier customer satisfaction Coordinate with dispatch to optimize technician selection and scheduling Conduct job site inspections and monitor workmanship standards Track departmental operations, inventory, tools, vehicles, and maintenance Ensure compliance with safety regulations, company policies, and local codes Provide ongoing on-the-job training and development for technicians Lead weekly technician meetings and monitor key performance indicators (KPIs) Qualifications What You'll Bring: 5+ years of HVAC service experience Strong knowledge of gas piping, electricity, plumbing, and air flow Unrestricted Journeyman license and HVAC code knowledge (preferred) Valid driver's license with a good driving record Strong leadership, communication, computer, and math skills Ability to manage people, operations, and budgets effectively Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Role OverviewLive and work near the water! Beaufort, SC is just 45 minutes from beautiful Hilton Head Island. Sodexo is seeking a dynamic Environmental Services Operations Manager for Beaufort, SC, located one hour south of Charleston, SC. Beaufort Memorial sits on the water overlooking the beautiful bay of Beaufort. This is a long term client and is full service for Housekeeping and Patient Transport supporting Day Shift (6:00am). Including the main hospital, there are 13 office buidlings and one new hospital under construction. This position will oversee a team of 45 and will support this progressive organization by providing leadership for our EVS team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings. The successful candidate will need to submit to a drivers license verification, as driving a vehicle to support the business at our locations is required. What You'll DoResponsible for driving client satisfaction Is seen as a leader and can drive projects and initiatives through sound strategic methodology Effectively manage the Unit Operating System;Support an inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;have customer service and/or guest satisfaction skills in a health care or hospitality settingpossess strong leadership skills and has the ability to work independently to drive programs and initiatives;monitor compliance and reach project target dates of completion;are results and safety driven. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Job DescriptionBenefits: Free uniforms Opportunity for advancement Training & development Do you have leadership experience and are looking for a new challenge? Join our team and take your career to the next level! Power washing experience is NOT required for this role. As a Power Washing Field Service Manager, you will be responsible for providing excellent service to our customers and completing jobs to the highest standards. With over 30 years of experience in the industry, we are committed to providing our team with the best tools, equipment, and training to ensure their success. We offer opportunities for career growth and advancement, as well as training and certification programs to help you develop your skills. We promote from within and offer a safe and secure working environment. With a variety of projects and tasks, you'll never be bored. Power Washing Field Service Manager Responsibilities: Supervise your power washing team to ensure jobs are completed to the customers satisfaction Utilize your experience to guide and mentor other team members Ensure that tasks are performed in a professional and efficient manner Abide by cleaning procedures checklists and ensure all jobs are completed to the highest standard Power Washing Field Service Manager Benefits and Perks: Competitive pay Opportunities for career growth and advancement Use of company tools, equipment, and vehicles Training and certification programs Promotion from within Safe and secure working environment Variety of projects and tasks Optional weekend shifts are available Power Washing Field Service Manager Qualifications: Minimum one year of proven leadership experience Ability to climb ladders and walk on roofs with confidence Ability to perform general labor and carry and lift up to 50lbs Valid Driver's License Join our team and be part of a dynamic company that values its employees and is committed to providing excellent service to our customers. Apply now and take the next step in your career as a Power Washing Field Service Manager!

The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005642 CHS - Oncology Access Team Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology. Additional Job Description Education: Associate's degree in related field required. Bachelor's preferred Experience: Minimum of 1 year of physician office/clinic experience required or equivalent combination of education and experience If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Bathrooms of CharlestonCall Center Manager Charleston, SC | Base Pay + Appointment Bonuses | Full-Time | Leadership Role Organized. Professional. Strong communicator. Bathrooms of Charleston is hiring a Call Center Manager to oversee inbound and outbound lead management for our one-day bath division. This role ensures our sales team receives well-qualified appointments and supports the overall customer experience. About Bathrooms of Charleston We provide one-day bath upgrades and full bathroom remodeling services throughout the Charleston region. Clients count on us for professionalism, responsiveness, and quality work. What You'll Do Manage all incoming calls and set sales appointments Reach out to leads from digital sources and marketing campaigns Conduct outbound calls to potential customers Oversee call scripts, messaging quality, and team performance Handle scheduling, reporting, and basic administrative tasks Collaborate with sales and marketing teams to improve lead flow What You Bring Previous call center, customer service, or administrative experience Strong phone communication skills Ability to organize, track, and prioritize daily tasks Comfortable coaching others and improving processes Positive attitude and professional demeanor What We Offer Competitive base pay Bonuses for appointments set Opportunity to build and grow a call center team Supportive environment with long-term career potential Ready to Lead? Apply now to help drive growth for a company focused on customer service and team success.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Paid time off Training & development Opportunity for advancement ROLE DESCRIPTION: As a customer service manager with Kali Render Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.

Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Job Description The Service Manager is responsible for leading and managing the Service Department, Mobile Service and Quick Lane. This role ensures operational excellence, profitability, high customer satisfaction, and full compliance with Ford Motor Company processes and warranty requirements. The Manager will oversee all service advisors, technicians, parts counter staff, warranty administration, Quick Lane operations, and shop workflow. Ford experience is strongly preferred. Key ResponsibilitiesLeadership & Management Provide daily leadership to the Service and Parts teams, ensuring strong communication and a positive culture. Recruit, train, coach, and develop department staff (service advisors, technicians, parts employees, Quick Lane team). Set clear performance expectations, KPI goals, and accountability processes. Create and maintain a productive, safe, and efficient working environment. Operational Excellence Manage all elements of Service and Parts operations, including dispatch, workflow, scheduling, shop loading, technician productivity, and parts inventory strategies. Strengthen warranty processes, quality control, and compliance with Ford policies (including OASIS, recalls, SSSC, FSA, and warranty documentation standards). Oversee Quick Lane efficiency and customer throughput. Maintain strong working relationships with Ford regional teams, FMC field reps, and warranty auditors. Financial & KPI Management Drive profitability for both departments by managing labor gross, parts gross, effective labor rate, CP hours, warranty efficiency, and expense control. Achieve NADA-benchmarked performance in hours per RO, upsell penetration, and technician proficiency. Reduce parts obsolescence, improve special-order parts accuracy, and maintain proper inventory levels. Develop and execute monthly department forecasts, budgets, and growth strategies. Customer Experience Ensure a high-level customer experience on every RO, maintaining top-tier Ford Service Experience Index (NPS) scores. Implement consistent processes for write-up, multi-point inspections, communication, follow-up, and delivery. Resolve customer concerns and escalations professionally and promptly. Oversee service marketing efforts and retention programs (service reminders, maintenance packages, etc.). Process, Compliance & Safety Maintain strict adherence to Ford, state, and federal guidelines, including warranty, safety, and environmental standards. Lead regular process audits and implement corrective actions where needed. Ensure proper utilization of dealership systems such as Xtime, CDK/Reynolds, vAuto (for internal), and Ford DMS integrations. Parts Department Oversight Oversee the Parts Manager and all parts operations (retail, wholesale, internal, and Quick Lane supply). Ensure accurate stocking levels, bin integrity, and proper ordering practices. Manage parts-to-service collaboration to minimize delays and increase RO efficiency. Maintain target days-supply, reduce aged inventory, and enforce lost-sales reporting. Required Qualifications Ford dealership experience strongly preferred (service manager or fixed operations background). Minimum 3-5 years of service management or fixed operations leadership. Strong understanding of Ford warranty administration, diagnostics process, recall management, and FMC systems. Proven track record of driving department growth, increasing CSI/SEI, and improving operational KPIs. Ability to multitask and manage multiple teams in a fast-paced environment. Strong leadership, communication, and conflict-resolution skills. Proficient with dealership software (Dealertrack, Xtime, Parts Inventory Systems, Ford OASIS, PTS, DMS integrations). Preferred Attributes High energy, team-first leadership style. Process-driven mindset with relentless follow-up. Exceptional customer service philosophy. Ability to mentor and develop future leaders within Fixed Ops. Strong understanding of dealership financial statements, forecasting, and expense control. Compensation & Benefits Competitive salary + performance-based bonus structure Health, dental, and vision insurance options Paid time off and holidays 401(k) with available employer match Company vehicle or demo allowance (optional) Ford training and ongoing leadership development