Food Services Leader
Customer service manager job in Summerville, SC
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.16 - $20.58 / hour
Qualifications
Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Plant Manager
Customer service manager job in Summerville, SC
Job Title: Plant Manager - Manufacturing
Position Type: Full-Time
Reports To: General Manager
We are seeking an experienced and results-driven Plant Manager to lead our manufacturing facility in Summerville, SC. The ideal candidate will have a proven track record in optimizing plant operations and overseeing both semi-automated and fully automated manufacturing equipment. This is a hands-on leadership role requiring strategic vision, operational expertise, and a strong focus on safety, quality, and continuous improvement.
Please note:
No relocation bonus is provided at this time; only candidates local to the Charleston, SC metro area will be considered.
Key Responsibilities:
1. Plant Leadership and Operations Management
Lead and manage all plant operations, ensuring production goals, quality standards, and safety targets are consistently met.
Develop and execute operational strategies to optimize efficiency, throughput, and cost management.
Drive a culture of continuous improvement using lean manufacturing principles, Six Sigma, or other operational excellence methodologies.
Monitor key performance indicators (KPIs) across production, maintenance, safety, and quality.
2. Maintenance Department Oversight
Directly manage a large, diverse maintenance department including maintenance technicians with varying specialties (electrical, mechanical, PLC, hydraulic/pneumatic, etc.).
Oversee preventive and predictive maintenance programs to minimize equipment downtime and maximize overall equipment effectiveness (OEE).
Implement maintenance best practices for both semi-automated and fully automated machinery, ensuring safety and operational reliability.
Collaborate with engineering and operations teams to support equipment upgrades, modifications, and installation of new machinery.
3. Production and Equipment Management
Ensure seamless operation of semi-automated and fully automated equipment, including robotics, conveyor systems, and other manufacturing technology.
Identify bottlenecks, implement process improvements, and ensure consistent product quality.
Maintain strict adherence to operational, safety, and quality standards.
4. Team Development and Leadership
Mentor, and develop plant personnel to build a high-performing workforce.
Foster strong collaboration between maintenance, production, quality, and engineering teams.
Conduct performance reviews, set goals, and drive accountability throughout the plant.
5. Compliance and Safety
Maintain compliance with OSHA, environmental, and company safety regulations.
Lead safety initiatives and ensure a proactive safety culture throughout the facility.
Investigate incidents, implement corrective actions, and track safety metrics.
Qualifications:
Bachelor's degree in Engineering, Manufacturing, Industrial Management, or related field (preferred).
Minimum 8-10 years of experience in manufacturing operations, including at least 5 years in a plant management or senior operations leadership role.
Proven experience managing large maintenance teams and complex automated manufacturing equipment.
Strong knowledge of maintenance practices for semi-automated and fully automated systems, including robotics, PLCs, hydraulics, and pneumatics.
Exceptional leadership, problem-solving, and communication skills.
Experience with lean manufacturing, continuous improvement initiatives, and production metrics management.
Ability to work in a fast-paced, high-volume manufacturing environment.
Must be local to the Charleston, SC metro area.
Compensation & Benefits:
Competitive salary, commensurate with experience
Performance-based bonuses
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Opportunities for professional development
Food Services Leader
Customer service manager job in Summerville, SC
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.16 - $20.58 / hour
Qualifications
Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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STORE MANAGER CANDIDATE in North Charleston SC
Customer service manager job in North Charleston, SC
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
#CC#
Senior Preconstruction Manager
Customer service manager job in Mount Pleasant, SC
At Choate Construction, we take pride in our people and our projects. As one of the Southeast's leading general contractors, we're committed to delivering nationally recognized commercial construction services across our offices in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Savannah, and Tampa.
About the job:
We have an excellent opportunity for a Senior Preconstruction Manager. This role is responsible for providing leadership in the preconstruction phase of projects to assure success. This role will assure the Company estimates are accurate, complete and reflect the actual requirements of the project. They should have a skill set beyond technical proficiency and capable of managing very large, complex, specialized and/or multiple projects. The Senior Preconstruction Manager prepares detailed estimates (conceptual, schematic, design development, construction) and analyzes cost models during the Design Development and/or bidding period.
Skills And Qualifications
Proven success of promoting the growth and development of Client and Designer relationships.
Initiate and maintain liaison with client and Architect and/or Engineer contacts to facilitate successful project execution.
Attend client initiated meetings and ceremonial events as well as maintaining regular contact to ensure their satisfaction with on going projects for marketing purposes.
Seek and identify new work opportunities and inform the DM and Business Development of potential projects with current and potential new Clients.
Regularly participate in presentations to secure new work for Choate Construction Company.
Actively participate in industry-related organizations to network and promote the interests of Choate Construction Company.
Can demonstrate the ability to interact with Owners with positive results. Can communicate both written and verbal skills and carry themselves professionally
Ten (10) to Fifteen (15) years of construction experience as a Preconstruction Manager with demonstrated capacity to manage the above duties and responsibilities.
Sixteen plus years of construction experience.
Demonstrated leadership ability of project teams with successful outcomes.
Preferred four (4) year degree in a construction related curriculum.
Must be proficient in Bluebeam software for the creation and modification of PDF documents.
Must be proficient in Sage Estimating software.
Must be proficient in Estimating Software, Togal AI, iSqF.
What we offer:
Comprehensive Medical, Dental & Vision Coverage Options
Short-Term & Long-Term Disability
Employee Stock Ownership Plan (ESOP)
Student Loan Reimbursement Program
401(k) plan
Charitable contribution matching
Paid Time Off (PTO)
Stewardship Day
Clearly defined Company Core Values and Purpose
At Choate Construction Company, we are 100% employee-owned, providing excellent employment opportunities in a dynamic and challenging environment. The firm is built on the skills and efforts of each employee and strives toward continuous development of a growing and prospering business.
Choate Construction is an Equal Opportunity Employer. We are committed to providing a safe work environment and to fostering the well-being and health of its employees.
Choate is a Drug Free Workplace and pre-employment drug screening in required for all new hires.
Store Manager
Customer service manager job in Charleston, SC
TWP is seeking a Store Manager, at our upcoming Charleston, SC location. This role will be responsible for driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a sales floor and operations-centric role, focused on creating an environment in which feedback is constant, and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. Further, this individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.
RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
Establish returning client business for the store by developing and maintaining long-lasting relationships.
Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations.
Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each.
Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last.
Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships.
Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team.
Maintain organization, upkeep, and cleanliness of both the front and back of the house to ensure optimum merchandise flow and accuracy.
Recruit, hire, onboard, and train all new hires.
Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader.
Ensure the integrity of payroll and the payroll process.
Actively support and embrace Diversity, Equity, and Inclusion initiatives.
Ensure that the sales floor is meticulously maintained and reflects the brand.
Cultivate an environment which promotes teamwork and comradery.
Remain coachable and open to feedback to continuously develop in your role.
REQUIREMENTS:
3+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry.
2+ years of previous sales experience required.
A demonstrable understanding of relationship-driven selling.
Ability to constantly bend, open, lift, carry and move merchandise.
Ability to work daily with telephone, POS and computer equipment.
Proficiency in Microsoft Office Suite preferred.
Ability to work on a flexible schedule which may include days, nights, weekends, and holidays.
COMPETENCIES:
Customer focus
Drive for results
Team player
Time management
Personal credibility
Business acumen
Communication
Managerial courage
Managing performance
Motivating others
Customer Service Manger
Customer service manager job in Summerville, SC
Job DescriptionBenefits:
Competitive salary
Dental insurance
Paid time off
Vision insurance
Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service.
As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. Youll play a key role in maintaining a professional and positive customer experience while helping drive growth.
We are seeking a leader who demonstrates our Core Values:
Coachable Open to feedback and willing to grow.
Respectful Treats customers and employees with professionalism and kindness.
Work Ethic Dedicated to delivering excellence every day.
Willingness to Help Ready to support the team and customers alike.
Reliable Dependable and consistent in leadership and performance.
Responsibilities:
Lead, train, and support the customer service team to ensure excellent performance.
Serve as the main point of contact for escalated customer issues and resolve them professionally.
Oversee scheduling, data entry, and customer account management.
Monitor customer service metrics, retention, and satisfaction.
Assist with inside sales, upselling, and service recommendations when needed.
Foster a positive, team-oriented work environment.
Ensure communication with customers is clear, professional, and solution-focused.
Requirements:
Previous management or supervisory experience in customer service preferred.
Strong leadership, coaching, and problem-solving skills.
Excellent communication and relationship-building abilities.
Ability to multi-task in a fast-paced environment with attention to detail.
Proficiency in computer systems, data entry, and office tools.
Reliable, punctual, and team-oriented.
What We Offer:
Competitive hourly pay (above industry average, based on experience).
Two-week Vacation
Opportunity to lead and grow with a respected company.
Supportive, team-focused environment.
Sick Days
Eight paid holidays
Retention bonus Opportunity
Monday - Friday 40 Hours
Customer Service Manager
Customer service manager job in Charleston, SC
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyMid Market Customer Success Onboarding Manager
Customer service manager job in Charleston, SC
Onboarding Manager, MM Team
Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
What is the Onboarding Manager, MM role at Connecteam?
As Connecteam's MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of Connecteam from day one. You'll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value.
Your main responsibilities will include:
Leading onboarding projects with mid-market clients, ensuring timely and successful implementation of Connecteam
Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly
Delivering advanced training sessions for admins, managers, across multiple departments or locations
Supporting integration and technical setup needs in collaboration with internal teams
Managing onboarding timelines and project milestones to ensure smooth handoff to Customer Success
Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals
Identifying and addressing risks early to ensure a successful go-live and long-term retention Acting as the customer advocate within Connecteam, influencing product development and cross-team collaboration Continuously improving onboarding processes for scalability, efficiency, and client satisfaction
Which qualifications you'll need:
Fluent English (spoken and written) - MUST
2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST
Experience working with mid-market or enterprise clients
Strong project management skills, with the ability to manage complex timelines and multiple stakeholders
Experience with integrations and technical product setup - advantage
Exceptional communication, training, and presentation skills
Highly organized, detail-oriented, and proactive in managing onboarding projects
A team player who thrives in a fast-paced and dynamic environment
Growth mindset, resilience, and high motivation to help customers succeed
Be energetic, happy and positive - MUST
A team player!
Challenge seeker!
A self learner and independent!
Good under pressure and in a fast paced environment!
Hungry to conquer the market!
Work hard, but also play hard! We love fun!
What We Offer:
At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth.
If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations.
Join us in our journey to empower clients and deliver exceptional value. Apply now!
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days
401K
Salary range: 80K-95K
We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Auto-ApplyBaggage Service Lead Agent
Customer service manager job in Charleston, SC
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
FT Customer Service Leader
Customer service manager job in Charleston, SC
Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.
Duties And Responsibilities
Responsibilities:
Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
Greet each customer and uses his or her name whenever possible
Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
Check the bottom of every cart and under all baby seats for items before completing an order
Follow correct bagging procedures for the correct use of bags by type
Scan customers' order and handles the payment transaction, per standard practice
Avoid personal conversations with other associates when customers are present
Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
Follow procedures for refunds and error correction
Make every attempt to maintain accurate cash control
Follow procedures and performs overrides
Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
Maintain alertness and call for assistance when needed to service customers per service standards
Check prices quickly and accurately
Is courteous and helpful to other associates
Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
Report any register malfunction to the Customer Service Manager or MOD
Ensure the MVP savings center KIOSK is filled with paper and properly working
Observe and correct all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required on front end
Successfully complete computer-based training (CBT) and training aid courses
Perform the task of cashier when scheduled or as needed per the surge plan guidelines
Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
Perform the task of Food Lion To-Go Runner when scheduled or as needed.
Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
Perform all other duties as assigned
Service Supervisor
Customer service manager job in North Charleston, SC
Job Details Charleston Marine - Offsite Jacksonville, FL - Jacksonville, FLDescription
The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority.
Key Responsibilities:
Team Leadership & Development:
Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work.
Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment.
Provide guidance on new employee training and conduct periodic performance reviews.
Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development.
Motivate team members and track their continued development and training.
Work with other Hiller support teams to ensure smooth operations of Service Department functions.
Assist in building a high-performance team that operates efficiently and effectively.
Customer Relationship Management:
Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction.
Support sales efforts by providing technical expertise and participating in customer interactions when needed.
Service Operations:
Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs.
Ensure technicians are correctly charging their time to assigned jobs for accurate costing.
Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls.
Monitor and ensure that team members maintain up-to-date required certifications.
Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians.
Health & Safety:
Promote a culture of safety within the team and ensure compliance with safety protocols.
Work with Safety partners to ensure employees have the required tools and PPE for their work.
Conduct regular safety briefings and address any safety concerns promptly.
Additional:
Assist in managing multiple ongoing tasks and projects simultaneously.
Provide regular updates to the Service Manager on team performance and operational challenges.
Other duties as assigned.
Qualifications
What We Are Looking For:
Education, Licensure & Certifications:
High school diploma or equivalent
NICET Level II in related fire protection systems required; Level III preferred.
Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems.
Experience:
7+ years of experience in service, testing, and inspections of fire protection systems.
Thorough knowledge of NFPA standards and local codes.
Knowledge, Skills, Capabilities:
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Critical thinking and problem-solving skills
Ability to prioritize and manage multiple tasks efficiently
Proficiency in Microsoft Office products
Technical expertise in fire protection systems
Customer service-oriented mindset
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.
Capable of standing, walking, bending, and kneeling for extended periods.
Ability to work at heights and in confined spaces as needed.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Environmental Services / Custodial Operations Manager 2
Customer service manager job in Beaufort, SC
Role OverviewLive and work near the water! Beaufort, SC is just 45 minutes from beautiful Hilton Head Island. Sodexo is seeking a dynamic Environmental Services Operations Manager for Beaufort, SC, located one hour south of Charleston, SC. Beaufort Memorial sits on the water overlooking the beautiful bay of Beaufort.
This is a long term client and is full service for Housekeeping and Patient Transport supporting Day Shift (6:00am).
Including the main hospital, there are 13 office buidlings and one new hospital under construction.
This position will oversee a team of 45 and will support this progressive organization by providing leadership for our EVS team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings.
The successful candidate will need to submit to a drivers license verification, as driving a vehicle to support the business at our locations is required.
What You'll DoResponsible for driving client satisfaction Is seen as a leader and can drive projects and initiatives through sound strategic methodology Effectively manage the Unit Operating System;Support an inclusive workforce.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;have customer service and/or guest satisfaction skills in a health care or hospitality settingpossess strong leadership skills and has the ability to work independently to drive programs and initiatives;monitor compliance and reach project target dates of completion;are results and safety driven.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Manager, Oncology Referral Call Center
Customer service manager job in Charleston, SC
The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005642 CHS - Oncology Access Team
Pay Rate Type
Salary
Pay Grade
Health-29
Scheduled Weekly Hours
40
Work Shift
The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology.
Additional Job Description
Education: Associate's degree in related field required. Bachelor's preferred
Experience: Minimum of 1 year of physician office/clinic experience required or equivalent combination of education and experience
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Accounting Advisory Services Healthcare Manager
Customer service manager job in Charleston, SC
WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm.
As part of the Elliott Davis Advisory team, you will get hands-on experience working alongside some of the leading experts in the financial and consulting fields, enjoying the autonomy to shape your career while making a positive global impact.
Our Accounting Advisory Services (AAS) team partners with customers to create opportunities for the future, providing outsourced accounting and CFO-level services, empowering decision-making through rigorous analysis of financial and operational data. The Manager plays a key role in serving our customers in a relationship management capacity. This position will serve as a high-level accounting and finance advisor for AAS customers in the healthcare industry across a variety of geographies, and various stages of the business life cycle, as well as overseeing technical projects such as US GAAP conversions and financial statement preparation. In addition, this role will advise and mentor team members. Excellent leadership, understanding of US GAAP, a desire to develop others, and strong communications skills are crucial for this role.
The Accounting Advisory Services team members collaborate with partners in Tax, Consulting, and Audit regarding customers' accounting processes and reporting to facilitate decision-making, risk management, profitability improvement, and achieving strategic objectives.
Responsibilities
* Actively lead monthly accounting needs for customers by overseeing engagement teams
* Serve as a key point of contact on day-to-day accounting and advisory matters and/or technical/special projects for customers
* Conduct and review in-depth financial analysis, provide expert financial perspective, assess risk, analyze efficiency, and inform business decisions made by the customer
* Provide tactical accounting and advisory guidance to the customer and engagement team members
* Perform technical accounting review of highly complex advisory and associated deliverables
* Prepare various ad hoc and monthly recurring reports and analyses for customers
* Perform US GAAP conversions, document technical memos such as ASC 606 analysis, prepare US GAAP financial statements
* Utilize technology to properly communicate and record accounting and advisory matters
* Possess thorough knowledge of all facets of customers' business to ensure customer understanding of engagement economics and to provide frequent updates
* Responsible for overall quality and accuracy of scope of services for customer portfolio
* Develop and manage relationships with customers, internal firm contacts, and AAS Engagement Team leaders
* Collaborate closely with customers to provide advisory services and additional service line SME project opportunities
* Provide developmental feedback to AAS and other internal team members
* Provide coaching and technical training for staff
* Demonstrate commitment to continuous improvement by implementing process enhancements that improve the quality of engagement deliverables and/or the efficiency and/or effectiveness of the engagements
* Responsible for customer invoicing and shareholder, principal, managing director communication
* Actively participate in growth opportunities through collaboration with other service lines, specialty groups, and referral sources
* Attend customer, recruiting and/or networking functions within local market, as appropriate
Requirements
* Bachelor's degree in accounting or finance
* CPA certified
* 5+ years of accounting experience, preferably ina fast-paced & high-volume environment with demonstrated ability to anticipate the next steps, take initiative, exercise discretion, and apply sound judgment (many of our team members have a background in both public accounting and industry)
* Healthcare industry experience and knowledge
* Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment
* Strong follow-up skills with attention to detail and accuracy
* A strong understanding of US GAAP
* A strong understanding of financial statements and general ledger accounting
* A proven track record of handling high volume of deadlines and deliverables
* A proven track record of performing technical memo writing
* Inclination toward business development activities
* Strong problem solving and critical thinking skills
* Excellent written and oral communication skills
* Experience supervising and training team members
* The ability to:
* work quickly and accurately with significant attention to detail
* work both independently and collaboratively with a team
* learn about our firm's service offerings to identify areas our customers have needs and how we can support those needs
* The ability to take full ownership of customer deadlines and needs, including working necessary hours to meet customer deadlines
* Strong time-management skills
* Excellent Excel skills; proficient in spreadsheet design to facilitate complex analysis
Preferred Qualifications
* Familiarity with multiple commercial accounting software packages including Sage Intacct, as well as expertise within QuickBooks
#LI-EH1
#LI-HYBRID
WHY YOU SHOULD JOIN US
We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being:
* generous time away and paid firm holidays, including the week between Christmas and New Year's
* flexible work schedules
* 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
* first-class health and wellness benefits, including wellness coaching and mental health counseling
* one-on-one professional coaching
* Leadership and career development programs
* access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
* Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
* Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
* Use written and oral communication skills.
* Read and interpret data, information, and documents.
* Observe and interpret situations.
* Work under deadlines with frequent interruptions; and
* Interact with internal and external customers and others in the course of work.
Auto-ApplyCustomer Service Manager - State Farm Agent Team Member
Customer service manager job in Holly Hill, SC
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Training & development
Opportunity for advancement
ROLE DESCRIPTION:
As a customer service manager with Kali Render Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.
Owner Services Supervisor
Customer service manager job in Kiawah Island, SC
Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor!
The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team.
The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities.
ESSENTIAL FUNCTIONS:
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person
Assisting in implementing training and coaching to the concierge staff when necessary
Ensure compliance with safety and security requirements are followed
Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team
Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards.
Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring
Fills in as the acting concierge and performs role duties in instances of staff shortages
Screens concierge applicants and recommends promotions, transfers, and dismissals
Proactively coordinates with all departments and collaborates to address Owner requests and concerns
Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis
Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies
Reports to the proper department manager to address any potential service failures
Observe safety precautions required to protect resort and owner/guest property.
Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment
Performs all duties and tasks assigned by management
Qualifications:
College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred
Professional email, text and phone etiquette are required
Speak, read, and write and understand primary language(s) used in the workplace
Knowledge of Office 365, Opera Oracle, Alice
Must be able to pass criminal background check
Skills/Requirements:
Available to work a wide range of shifts including weekends, nights and holidays
Scheduling flexibility based on business needs
Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas
Excellent organizational and team management skills
Exemplifies communication skills with a professional, approachable manner
Capable of supporting immediate supervisor in a department restructure
Meticulous attention to detail
Previous concierge experience
Highly proficient time management skills (ability to multitask, prioritize, and organize)
Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor
Capable to maintaining composure if high pressure situations and faces adversity with ease
Compensation and Benefits:
Competitive salary; commensurate with experience
Excellent growth potential
Paid time off
Medical
Dental
Vision
Life insurance
LTD/STD
401(k) with company match
Job Type: Full-time
Pay: $22.00 per hour
Supplemental pay types:
Tips (Additional $5-8 per hour)
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property:
At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Service Supervisor
Customer service manager job in Walterboro, SC
Basic Function:
To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties.
Principle Responsibilities:
The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned.
Essential Functions:
Provides service to residents in a prompt and professional manner.
Establishes daily work schedules for maintenance staff.
Follows-up on work assignments for efficient, thorough completion.
Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers.
Makes regular inspections of the community.
Notifies management of maintenance problems and recommended solutions.
Assists in the preparation of all maintenance-related records.
Meets with Community Manager daily to report on status of all scheduled work.
Assists with move-in and move-out procedures.
Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers).
Keeps workshop or utility room clean, orderly and safe.
Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment.
Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor.
Responsible for interior painting of buildings and amenities.
Approves:
Expenditures within the guidelines of the approved budget.
Routine service and repair to apartments or common areas.
Develops, Reviews, and/or Submits to Community Manager for Review and Approval:
Expenditures in excess of the approved budget.
Renovation dealing with structural changes to the community.
Special projects.
Expenditures for normal service and repairs in excess of the approved budget.
Requirements
Education, Training, and Experience:
Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required.
Abilities and Aptitudes:
Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Specific Skills:
Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps.
Length of Training Curve:
Three to six months.
Output:
Position is evaluated by ability to:
Complete service orders in a timely fashion.
Control maintenance costs.
Supervise outside contractors and other maintenance personnel.
Maintain positive relations with community residents and other Associates.
Supervision:
Position is supervised by the Community Manager who assesses and evaluates performance.
General Manager
Customer service manager job in Summerville, SC
Job Title: General Manager - Manufacturing Plant
Position Type: Full-Time
We are seeking an accomplished and strategic General Manager to oversee all aspects of our manufacturing facility in Summerville, SC. The ideal candidate will have extensive experience leading large-scale manufacturing operations, including production, maintenance, and engineering, with a strong focus on both semi-automated and fully automated equipment. This executive role requires a visionary leader who can drive operational excellence, financial performance, and team development while ensuring safety, quality, and sustainable growth.
Please note:
No relocation bonus is provided at this time; only candidates local to the Charleston, SC metro area will be considered.
Key Responsibilities:
1. Strategic Leadership & Operational Excellence
Set the vision and operational strategy for the plant in alignment with corporate goals.
Drive operational efficiency, cost control, and continuous improvement initiatives.
Oversee production planning, resource allocation, and capital investment projects.
Monitor plant KPIs and implement strategic initiatives to enhance productivity, quality, and customer satisfaction.
2. Maintenance & Technical Operations
Lead a large and diverse maintenance organization responsible for the upkeep of semi-automated and fully automated equipment, including robotics, conveyors, PLC-controlled systems, hydraulics, and pneumatics.
Establish and enforce preventive and predictive maintenance programs to optimize equipment reliability and OEE.
Collaborate with engineering and operations teams on equipment upgrades, automation integration, and technology adoption.
3. Financial & Business Management
Develop and manage the plant budget, including labor, materials, and capital expenditures.
Identify cost-saving opportunities without compromising quality or safety.
Participate in long-term strategic planning, including capacity planning, production expansion, and technology investments.
4. Team Leadership & Organizational Development
Build, mentor, and retain a high-performing management team across production, maintenance, quality, and engineering.
Foster a culture of accountability, collaboration, and continuous improvement.
Develop succession plans and professional growth opportunities for key personnel.
5. Safety, Compliance & Quality Assurance
Ensure compliance with OSHA, environmental, and corporate safety regulations.
Lead safety culture initiatives and drive proactive risk management.
Maintain rigorous quality standards and ensure alignment with customer expectations and industry regulations.
Qualifications:
Bachelor's degree in Engineering, Manufacturing, Industrial Management, or related field; MBA or advanced degree preferred.
10+ years of senior manufacturing leadership experience, with at least 5 years in a plant General Manager or equivalent executive role.
Proven ability to manage large-scale operations, including significant maintenance departments and automated manufacturing systems.
Strong financial acumen with experience managing budgets, CAPEX, and operational performance metrics.
Deep knowledge of semi-automated and fully automated manufacturing processes, including robotics, PLCs, and process optimization.
Exceptional strategic thinking, leadership, and communication skills.
Demonstrated success in driving continuous improvement, lean manufacturing initiatives, and operational excellence programs.
Must currently live within the Charleston, SC metro area.
Compensation & Benefits:
Competitive executive-level salary with performance-based incentives
Comprehensive health, dental, and vision coverage
401(k) plan with company match
Paid time off, holidays, and executive leave
Professional development and leadership training opportunities
Customer Service Manger
Customer service manager job in Summerville, SC
Benefits:
Competitive salary
Dental insurance
Paid time off
Vision insurance
Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service.
As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. You'll play a key role in maintaining a professional and positive customer experience while helping drive growth.
We are seeking a leader who demonstrates our Core Values:
Coachable - Open to feedback and willing to grow.
Respectful - Treats customers and employees with professionalism and kindness.
Work Ethic - Dedicated to delivering excellence every day.
Willingness to Help - Ready to support the team and customers alike.
Reliable - Dependable and consistent in leadership and performance.
Responsibilities:
Lead, train, and support the customer service team to ensure excellent performance.
Serve as the main point of contact for escalated customer issues and resolve them professionally.
Oversee scheduling, data entry, and customer account management.
Monitor customer service metrics, retention, and satisfaction.
Assist with inside sales, upselling, and service recommendations when needed.
Foster a positive, team-oriented work environment.
Ensure communication with customers is clear, professional, and solution-focused.
Requirements:
Previous management or supervisory experience in customer service preferred.
Strong leadership, coaching, and problem-solving skills.
Excellent communication and relationship-building abilities.
Ability to multi-task in a fast-paced environment with attention to detail.
Proficiency in computer systems, data entry, and office tools.
Reliable, punctual, and team-oriented.
What We Offer:
Competitive hourly pay (above industry average, based on experience).
Two-week Vacation
Opportunity to lead and grow with a respected company.
Supportive, team-focused environment.
Sick Days
Eight paid holidays
Retention bonus Opportunity
Monday - Friday 40 Hours
Compensation: $37,500.00 - $45,000.00 per year
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
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