Customer service manager jobs in North Little Rock, AR - 382 jobs

Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Central Arkansas and Jonesboro Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.

Plant Manager - Little Rock, AR We are seeking a Plant Manager to lead operations in a 100+ employee, 24/6, continuous line heavy industrial manufacturing environment producing over $50 Million in revenue. Compensation: $160,000 - $175,000 base salary + 20% bonus + LTI / Equity Plan. Benefits: Medical, Dental, Vision, Life Insurance, STD, LTD, 3 weeks PTO, 401k Match. Job Description: Strategic Planning & Financial Management: Develop comprehensive short-term and long-term operational plans in alignment with the strategic direction and annual financial objectives to achieve superior operational performance and financial results. Performance Tracking: Establish key performance indicators (KPIs) and track objectives across the organization, ensuring continuous improvement across all balanced scorecard metrics, with a focus on Safety, Quality, Delivery, Inventory, Cost, and Moral. Analyze production and operating reports and direct departmental managers to resolve operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and drive continuous improvement Environmental, Health & Safety (EHS) Leadership: Proactively champion and drive a robust safety culture focused on aiming for a zero-incident environment. Empower employees and enforce accountability for EHS at all organizational levels. Customer Excellence: Create a culture dedicated to exceeding customer expectations, ensuring the organization is highly responsive to customer needs and issues. Collaborate with key stakeholders in areas such as Marketing, Sales, Engineering, and Operations to achieve end-to-end quality goals. Supply Chain and Inventory Optimization: Establish and manage inventory plans by product family and site. Proactively control inventory to meet profit targets, driving improved and sustainable processes. Execute the Sales, Inventory, and Operations Planning (SIOP) process, fostering ownership and collaboration across all stakeholder groups, and generating accurate forecasts that meet customer expectations and financial objectives. Cost Management: Drive cost reduction initiatives, meeting or exceeding annual financial profit plan targets. Continuous Improvement: Continuously improve operations through alignment with the organizational Operating System/Framework, with a strong focus on driving a Continuous Improvement Culture. Support and meet criteria related to key operational excellence tools (e.g., Lean System, Operational Assessment, Safety/Environmental protocols, new product introduction processes, and materials management). Organizational Development: Build and enhance organizational capability by providing leadership in recruiting, goal setting, employee development, performance management, and communication. Ensure the motivation and retention of a high-performance plant leadership team and workforce. Ethical Leadership: Demonstrate a leadership style that adheres to the company's Core Values, Philosophy, and Code of Ethics. Qualifications Seeking: Bachelor's Degree Required. Master's Degree or MBA is a plus. 10+ Years of Manufacturing Leadership experience in complex industrial manufacturing environments. Proven track record managing a 100+ employee manufacturing site. P&L oversight experience. Leadership across Operations, Maintenance, Supply Chain, Engineering, Quality, EHS, and Continuous Improvement. Quality Management Systems experience with ISO 9001 & 14001. Deployment of Continuous Improvement, Lean Manufacturing, Operational Excellence, TPM.

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Title: Sales Associate Customer Service Rep II Duration: 12+months Pay Range: $19.70/hr Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services. Solve simple customer problems and analyze customer service needs for communication to service and technical departments. Frequently reports to the Customer Service Manager. Responsibilities: May respond to e-mail inquiries. Customer service is the primary function but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. Education and Experience: Associates or Bachelor's Degree required. 3-5 years related experience in manufacturing setting Skills and Knowledge: Good comprehension of the English language, both written and verbal. Basic computer skills. Great intrapersonal skills Great communication skills

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

MAKE AN IMPACT. CHANGE LIVES. END POVERTY. JOIN ARKANSAS EARLY LEARNING: BUILDING A STRONGER COMMUNITY BY EMPOWERING CHILDREN AND FAMILIES WITH SKILLS ESSENTIAL TO THEIR SUCCESS. At Arkansas Early Learning (AEL), we believe every child deserves an opportunity to succeed, no matter their circumstances. AEL was established to serve the most vulnerable children ages birth to five and their families throughout the State of Arkansas through Early Head Start and Head Start. We provide transformational learning programs to vulnerable children within a childcare setting. We offer FREE Infant, Toddler, and Pre-K educational childcare/daycare programs serving 16 counties with numerous centers across the state of Arkansas. AEL is more than just daycare! We are educators, even as early as 6 weeks old we are implementing an education curriculum. We also offer a variety of child and family support services in a loving, caring, and safe environment. Being on our team as a Center Director, Teacher, Assistant Teacher or office personnel at Arkansas Early Learning means you are passionate about a career helping children and your community. You can make a difference every day in a child's life here. We are looking for people who share our purpose and mission, which is to build a stronger community by empowering children and families with skills essential to their success and to provide transformational learning programs to help children and families develop the skills essential to their social competency. Do you have the right purpose to help them unleash their full potential while unleashing your own? NOW HIRING A Disability Services MANAGER: Under the direct supervision of the Regional Program Director, the Disabilities Services Manager assists in developing, implementing, and supervising a quality program in the Agency service area, and in assuring compliance with standards and regulations as they relate to disabilities. Provide content area expertise and oversight on an ongoing scheduled basis by performing the following duties personally and through subordinate(s). Education and/or Experience Bachelor's or Advanced Degree in a related field. Satisfactory levels of aptitudes and skills related to the job duties and an ability to apply specialized knowledge acquired on the job. 1-3 years prior job related experience preferred. General Qualifications Must have access to a working cell phone. Must have a valid driver's license with immediate access to a legally insured vehicle. Must be able to drive an automobile, full size pickup and a van. Must have at least auto liability insurance and must keep it current. WHY JOIN OUR TEAM? Arkansas Early Learning offers a set fulltime schedule with weekends off, 33 PAID days off the first year, competitive pay with paid training and a benefits package that includes health, vision, dental, life and more. Are you interested in making a difference in the development and growth of the youth in your community? Sound like the right place for you? Apply now to join our growing team! ABOUT THE ORGANIZATION: Arkansas Early Learning, Inc. is a 501(c)(3) non-profit organization established to serve the needs of children and families throughout the State of Arkansas. EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law. EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law.

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority-1, Inc. is a domestic freight services company that specializes in offering full service, nationwide logistics services to its customers. Priority-1 focuses on Less Than Truckload (LTL), Truckload (TL) and Expedited services. The Customer Success Manager's primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs. Job Duties Maintain relationships with an existing book of customer business to ensure lasting customer relationships with a focus on customer satisfaction Conduct proactive customer meetings to gain a comprehensive understanding of Priority1's services, create a strategic plan for each account to identify and track revenue trends, recognize opportunities to make additional sales, and analyze competitive threats Manage decisions regarding account margins, credit profiles, cargo claims processing and resolution, and other account-related functions Evaluate existing customers' needs and identify and execute on additional sales opportunities through multiple service offerings Make high -level determinations on accounts and anticipate customer concerns and address them with the customer and related Priority-1 support and operations teams Act as a liaison between Priority1 support teams and customers to manage such customer account support and services needs and oversee support teams' execution of account decisions Consult with customers with a goal to enhance efficiency in their freight transportation processes Effectively communicate account status with leadership in a timely manner Oversee account process and details in Priority1's Customer Relationship Management (CRM) system Generate reports to monitor customer trends and exercise discretion and independent judgment to implement significant decisions Develop new customer relationships Work independently with minimal supervision from leadership Qualifications 1+ year of logistics experience preferred Bachelor's Degree Preferred Naturally enthusiastic and energetic Determined to be part of a winning team A burning desire to be successful Compensation & Benefits $45,000 Base Salary + Competitive Commission Structure Medical Insurance with premiums paid at 100% for employees AND dependents Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Disability Long Term Disability 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays AND PTO Cancer, Critical Illness, and Accident Policies available Physical Requirements: Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. #indeedsupport Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Fulltime Your experience matters: National Park Medical Center At National Park Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. Joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Position Summary Manage the daily operations of the assigned department to ensure alignment with departmental goals and organizational objectives. This role provides operational oversight, staff leadership, and quality assurance while supporting safe, efficient, and patient-centered care delivery. Manage daily departmental operations in alignment with organizational goals and strategic priorities Assist with developing departmental goals, standards, and objectives that support the organization's vision Lead staff performance management, scheduling, engagement, development, and conflict resolution Monitor departmental budgets, contracts, vendor relationships, and resource utilization Identify, justify, and oversee purchasing and maintenance of equipment, systems, and supplies Assess the quality of patient care and coordinate services with patients, staff, physicians, and other departments Integrate evidence-based practices into clinical operations and departmental protocols Foster an environment that encourages professional growth and continuous improvement Ensure compliance with regulatory standards, policies, and procedures, including HIPAA How you'll contribute You'll make an impact by leading departmental operations, supporting high-quality patient care, and fostering a culture of accountability and professional growth. You will collaborate with physicians, staff, and leadership to improve outcomes, integrate evidence-based practices, and ensure regulatory and operational excellence all while shaping exceptional patient experiences every day. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities Qualifications and requirements Applicants should have a current state RN license and possess a bachelor's degree from an accredited nursing school. Additional requirements include: Basic Life Support certification is required within 30 days of hire Demonstrated experience in departmental operations, staff leadership, and performance management Knowledge of healthcare regulatory and compliance standards Strong communication, organizational, and problem-solving skills About our Health System National Park Medical Center is a 163 bed hospital located in Hot Springs, Arkansas, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement National Park Medical Center is an Equal Opportunity Employer. National Park Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Job Description For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy. Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed. Hoist & Crane Service Group offers competitive wages and benefits packages including: Medical Dental Vision coverage Long and short term disability 401K Join our exciting Hoist & Crane Service Group team. The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following: 5+ years of field or industrial experience, supervisory or management experience preferred Strong communication skills, written and verbal Proficient with computers Exceptional customer service skills Proven knowledge of mechanical and electrical systems Proven organizational skills Able to work independently and as a team Able to lift 50 pounds and sit or stand for long periods of time Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

Job Description OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all. We are looking for a Service Manager who is responsible for directing maintenance services within a community portfolio. This position is responsible for achieving defined objectives by planning, evaluating, developing, implementing and maintaining services in compliance with established guidelines, codes, and regulations; and supervising and directing assigned staff, ensuring that maintenance staff perform the proper repairs and preventive maintenance needed to keep a building's infrastructure running smoothly. Here is what you will be doing: Collaborate with internal and external personnel (e.g. other administrators, auditors, public agencies, community members, construction managers, architects, vendors, etc.) for the purpose of implementing and/or maintaining services and programs. Develop a preventative maintenance program for the purpose of ensuring buildings are maintained in a safe condition. Direct department operations (e.g. budgeting, safety programs, OSHA / TOSHA, site repairs/construction, preventive maintenance, etc.) for the purpose of providing services within established time frames and in compliance with related requirements. Schedule maintenance worker shifts. Inspect all aspects of new construction, repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently, specifications are within regulatory requirements and inspection reports and payment requests are correct. Research new products, laws, regulations, etc. for the purpose of recommending purchases, contracts and proper maintenance of company-wide services. Respond to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns. Ensure that buildings are in compliance with local building and safety code. Read blueprints to monitor the upkeep of electrical, plumbing and HVAC systems. Here is what you'll have: High school diploma; bachelor's degree in a related area, such as engineering, architecture or facility maintenance preferred. 4+ Years of service/maintenance experience 4+ Years of supervisory experience 4+ Years of building code knowledge Certification in facility manager (CFM) strongly preferred. Detail-oriented and effective communication and problem-solving skills. A working knowledge of electrical, plumbing and HVAC required (heating, ventilation and air conditioning) systems. Knowledge of pertinent laws, codes, policies, and/or regulations; personnel processes; and standard business practices operate equipment using standardized methods. Independent problem solving is required to analyze issues and create action plans. Here is why you will love working here: Competitive salary Monthly renewal Bonus Extensive benefits & wellness program Robust PTO Summer Fridays Voluntary Paid Time Off Professional Education Reimbursement Program Paid Parental Leave Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employees' success and growth. Position Summary: The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures the daily inventory of technicians' time is consistently sold to service customers. Essential Duties: Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends Managers meetings. Monitors and controls the performance of the department using appropriate reports, tracking, systems, and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands and keeps abreast of and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Understands and ensures compliance with manufacturer's warranty requirements. Accounts for all service documents; ensures that none are missing, and all are processed correctly. Holds weekly department meetings. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training. Monitors technician's daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Initials all repair orders before submitting them to the warranty department, and hours relative to expectations. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership guidelines. Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience. Communicate directly with service advisors regarding the status of the service work. Comply with company safety policies and procedures. Additional Responsibilities: Maintain professional appearance in accordance with the employee handbook. Maintain an organized, safe, and clean shop area. Arrive to work on time and work required shift. Interact effectively with coworkers. Excellent presentation and communication skills. Strong problem-solving abilities. Qualifications: Bachelor's degree from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated knowledge in automotive service department operations. Additional certifications such as ASE Certification may be required. A-level qualifications, including Diagnostic, Electrical and Engine Repair. Broad knowledge of new vehicle technologies. Demonstrate ambitious, hardworking presence in a team environment. Basic computer skills. Positive, friendly attitude along with a customer service mentality. Ability to collaborate effectively and to operate electronic diagnostic equipment. Ability to learn new technology, repair, and service procedures and specifications. Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Must be able to climb, stoop, kneel, crouch or crawl. Must be able to climb ladders. Must be able to lift and carry up to 100 pounds at a time. Must be able to work in all weather conditions. Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas. Must be able to stand and walk up to eight hours per day. Must have good close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be available to work as needed. Pre-Employment Screening: Motor vehicle records, drug screening, and background checks are required. What We Offer: Medical, Dental, and Vision Insurance Short-term and long-term disability 401K Paid time off Closed on Sundays The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws.

Job Description We're looking for an Electric Service Manager to lead and support electrical service operations across multiple locations. A career at Paschal Home Services is more than just a job. We value respect, integrity, and service above all else and provide the tools, training, and support you need to succeed. Our culture is centered on serving our Customers, our Employees, and the Company-in that order-while building strong teams and delivering consistent results across every location we serve. What you'll love about working for us: Competitive pay Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Provide leadership and oversight for electrical service operations across multiple branch locations Partner with General Managers and field leadership to ensure consistent execution of Paschal standards Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations Coach and mentor location leaders to drive performance, accountability, and engagement Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction Set performance expectations, provide regular feedback, and participate in performance evaluations Monitor departmental budgets and financial performance across assigned locations Identify operational gaps and implement process improvements to drive consistency and scalability Resolve escalated customer concerns and support teams in delivering exceptional service Ensure compliance with all local, state, and federal electrical codes and regulations Oversee inventory standards, tools, and equipment to support efficient operations Champion safety initiatives and enforce safety policies across all locations Support growth initiatives, including new market expansion and team scaling Perform other duties as assigned What We're Looking For: Proven ability to lead, coach, and influence teams across multiple locations Strong customer-first mindset with a servant-leader approach Valid driver's license with a clean driving record and willingness to travel between locations Required professional certifications or licenses (such as a Master Electrician license, as applicable) Several years of experience in electrical services with progressive leadership responsibility Demonstrated success managing performance, budgets, and operational metrics Strong understanding of electrical systems, codes, and industry best practices Excellent communication, organizational, and leadership skills Proficiency with project management tools and standard office applications Commitment to safety, quality, and continuous improvement This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required Paschal Home Services, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Home Services, LLC. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR vcic4SsBbW

Service Supervisor North Little Rock, AR Starting Pay $19.00 per hour Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required. Must possess or have the ability to obtain a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles Rock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan Paid Vacation, Paid Holidays & Paid Sick Leave In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Overtime Eligibility Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Safety/Attendance Awards Work-Life Balance Post High School Education Not Required SERVICE SUPERVISOR JOB DESCRIPTION: The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service. ESSENTIAL FUNCTIONS: Monitors all phases of revenue service operations, monitors schedule adherence, fare collections, transfer problems, reporting of hazardous conditions and emergencies, and accident investigations. Reports all delays to Dispatch. Holds over units to allow more even spacing or headway. Supervises, instructs, and conducts routine checks of transit operators relative to schedule and route adherence, proper signage, traffic regulations, safety, operating rules and policy compliance, uniform regulation, general appearance, physical condition, customer service, proper fare collection, general demeanor; documents daily activity as required. Assists, corrects, and/or reports any observed violations; reestablishes schedules in the event of vehicle breakdowns or service delays; responds to and resolves passenger incidents; creates and distributes detours due to accidents or road closures. Monitors radio transmissions and maintains constant contact with transit vehicle operators and dispatchers, to ensure, monitor, and control revenue service operations, and to responds to emergencies and special needs. Assists with accidents/incidents, including handling the collection of photographic evidence, measurements, interviewing of witnesses, provides information for alternative service, any needed on-site assistance and support for operators and emergency personnel; completes initial investigations, and reports for minor/major accidents, collisions, incidents, and injuries throughout the Rock Region Metro transit system. Work in inclement weather and emergency conditions. Drives revenue vehicles and other equipment when necessary. Coordinates with Legal and Human Resources staff, other managers and supervisors regarding incidents, accidents, policies and procedures. JOB DEMANDS: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program) KNOWLEDGE & ABILITIES: A. Knowledge of: Traffic laws, ordinances, rules and driving courtesies involved in transit operations. Principles and practices of good customer service. Safe driving practices. Basic computer knowledge and skills. (Managing files, folders, shortcuts and the use of various software applications) Well versed in Microsoft Office software (Word, Excel and Outlook.) B. Ability to: Learn METRO's policies and procedures. Fluently read, write, and speak English. Read, write, and make basic mathematical calculations. Work varied hours to cover scheduled operations. Work in inclement weather conditions, emergency conditions and stressful situations. Mitigate, and deescalate hostile situations involving the public, law enforcement personnel and employees. Exercise good judgment and problem-solving skills. Understand and follow oral and written instructions spoken or written in English. Operate vehicles safely and efficiently. Act in a confident manner to facilitate completion of a work assignment or to defend a position or idea. Learn METRO's transit routes and schedules. Maintain a friendly, courteous, and professional demeanor when interacting with the public, passengers, and fellow employees using tact, diplomacy and patience. Identify and correct conditions that affect employee and public safety. Address customers' needs while following company procedures. Find solutions for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS: A ny combination of education and experience that would likely provide the required knowledge and abilities: A. Education: Graduation from high school or equivalent. B. Prior Experience: Two (2) years of bus operating or fleet dispatching experience or closely related experience and one (1) year of experience working with the general public. One (1) year of supervisory or management experience, preferably in the transit/transportation industry. C. Special Requirements, including Licenses and/or Certifications: Must have a good driving record as defined by METRO. At the time of application, must possess a valid Class B Driver's License, and must have the ability to obtain and maintain a valid Class B CDL with passenger endorsement, issued by the Arkansas Department of Motor Vehicles. Must be 21 years of age. Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screening. Powered by JazzHR xAuHy0viVL

Description & Requirements Maximus is hiring a Sr Contact Service Center (CSC) Manager to oversee and manage the daily operations of the Customer Service Center for the AR NWD (Arkansas No Wrong Door) program. This is an onsite position located in Little Rock, AR. This position is responsible for ensuring operational excellence, quality assurance, and continuous improvement while leading a team to achieve organizational goals. The role involves strategic planning, risk management, project monitoring, and reporting to ensure successful delivery of services. * This position is contingent upon contract award. * Why Maximus? * Competitive Compensation - Quarterly bonuses based on performance included! * ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. * Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. * ️ Paid Time Off Package - Enjoy UPTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. * Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). * Recognition Platform - Acknowledge and appreciate outstanding employee contributions. * Tuition Reimbursement - Invest in your ongoing education and development. * Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. * Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. * Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: * Oversee the daily operations of a call center team to ensure performance metrics are met. * Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. * Provide assistance and updates to staff regarding these policies and procedures. * Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs. * Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution. * Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored. * Monitor performance goals and objectives for the call center staff and complete daily and weekly reports. * Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels. * Monitor call center compliance with ISO standards as applicable. * Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center. * Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed. * Responsible for identifying and resolving issues, problems, and concerns with employees. * Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary. * Provide direction to staff when complaints are escalated to management level. * Supervise and lead daily CSC operations including quality assurance, workforce management, hiring, training, and participation in testing activities. * Schedule and allocate resources to fulfill CSC responsibilities efficiently. * Identify and mitigate risks associated with software design, development, and implementation projects. * Manage service level agreements (SLAs), enforce performance standards, and provide status updates to the CSC Project Director. * Monitor progress across all projects including budgets, reports on delivery timelines, and operational performance metrics. Minimum Requirements * Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. * Three (3) years of people management experience. * Must possess a minimum of five (5) years of experience in managing or in a key management position for a large-scale customer service and/or CRM project that encompasses the full system development life cycle from initiation through post-implementation. * Previous experience following a standard Project Management methodology and using various project management tools in developing project plans, delivering tasks, and tracking timelines and resources required. * PMP certification or equivalent project management certification preferred; candidates who have completed the required steps to qualify for the certification considered. * Must have excellent communication skills, writing skills, small group facilitation skills, and formal presentation skills. * Previous Medicaid experience preferred. * Previous CRM experience required. * Must be willing and able to work onsite in Little Rock, AR. #max Priority #LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment. Job Description Responsibilities Communicates, enforces, and monitors service department processes to ensure customer satisfaction Responsible for driving revenue, managing expenses, and generating profitability which meets or exceeds budget for the Service Department Creates annual location service department goals and budget, in alignment with the organization's financial and operational objectives Executes service department marketing plan with the direction from VP of Service Operations and Marketing manager Ensures that all service warranty and Product Improvement Program claims are processed within the required timeframe to the central warranty processor Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Coordinates Logistics to and from all customers as well as internally and from suppliers to ensure units are received, setup/repaired, and delivered in a timely and efficient manner Reviews work orders for completeness and accuracy prior to customer billing Coordinates customer on farm visits with Location manager Communicates daily with Location Manager, other departments, and other locations to ensure all tasks are completed as efficiently as possible in order to provide a positive customer experience. Manages recruiting, staffing and employee development activities for employees reporting to this position Completes Performance Reviews with all subordinates at least annually to discuss Performance and Improvement needed. Ensures all company objectives and policies are communicated and implemented within the department Assists with the development and training plans of service personnel and completes performance reviews of service staff along with location manager Display problem solving skills with emotional customers, conflict resolution and being able to compromise Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Ensures all Department Employees Follow all safety rules and regulations in performing work assignments Completes all routine inspection and safety protocols for the department Actively Participates in Location Safety Meetings and assists in all safety related tasks Maintains knowledge of John Deere and competitive products Responsible for maintaining operational safety, security, and appearance of company assets, building, and grounds Performs morning Pre-Shift Meetings with Department employees & covers all Safety related topics Qualifications 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred, Basic Mechanical Knowledge Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience leading, communicating, and working cooperatively in a team environment Display problem solving skills such as emotional customers, conflict resolution and being able to compromise Experience analyzing and interpreting internal and financial reports Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience. It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy. Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed. Hoist & Crane Service Group offers competitive wages and benefits packages including: * Medical * Dental * Vision coverage * Long and short term disability * 401K Join our exciting Hoist & Crane Service Group team. The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following: * 5+ years of field or industrial experience, supervisory or management experience preferred * Strong communication skills, written and verbal * Proficient with computers * Exceptional customer service skills * Proven knowledge of mechanical and electrical systems * Proven organizational skills * Able to work independently and as a team * Able to lift 50 pounds and sit or stand for long periods of time Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

Job Description We're looking for an Electric Service Manager to lead and support electrical service operations across multiple locations. A career at Paschal Home Services is more than just a job. We value respect, integrity, and service above all else and provide the tools, training, and support you need to succeed. Our culture is centered on serving our Customers, our Employees, and the Company-in that order-while building strong teams and delivering consistent results across every location we serve. What you'll love about working for us: Competitive pay Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Provide leadership and oversight for electrical service operations across multiple branch locations Partner with General Managers and field leadership to ensure consistent execution of Paschal standards Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations Coach and mentor location leaders to drive performance, accountability, and engagement Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction Set performance expectations, provide regular feedback, and participate in performance evaluations Monitor departmental budgets and financial performance across assigned locations Identify operational gaps and implement process improvements to drive consistency and scalability Resolve escalated customer concerns and support teams in delivering exceptional service Ensure compliance with all local, state, and federal electrical codes and regulations Oversee inventory standards, tools, and equipment to support efficient operations Champion safety initiatives and enforce safety policies across all locations Support growth initiatives, including new market expansion and team scaling Perform other duties as assigned What We're Looking For: Proven ability to lead, coach, and influence teams across multiple locations Strong customer-first mindset with a servant-leader approach Valid driver's license with a clean driving record and willingness to travel between locations Required professional certifications or licenses (such as a Master Electrician license, as applicable) Several years of experience in electrical services with progressive leadership responsibility Demonstrated success managing performance, budgets, and operational metrics Strong understanding of electrical systems, codes, and industry best practices Excellent communication, organizational, and leadership skills Proficiency with project management tools and standard office applications Commitment to safety, quality, and continuous improvement This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required Paschal Home Services, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Home Services, LLC. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws. Powered by JazzHR ZE5H3gRYJ8

We're looking for an Electric Service Manager to lead and support electrical service operations across multiple locations. A career at Paschal Home Services is more than just a job. We value respect, integrity, and service above all else and provide the tools, training, and support you need to succeed. Our culture is centered on serving our Customers, our Employees, and the Company-in that order-while building strong teams and delivering consistent results across every location we serve. What you'll love about working for us: Competitive pay Paid Time Off your first year of employment Paid Holidays Medical, vision, dental, life, accident, and disability insurance Retirement savings with a company match Company paid life insurance Tuition/training reimbursement What you'll be doing: Provide leadership and oversight for electrical service operations across multiple branch locations Partner with General Managers and field leadership to ensure consistent execution of Paschal standards Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations Coach and mentor location leaders to drive performance, accountability, and engagement Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction Set performance expectations, provide regular feedback, and participate in performance evaluations Monitor departmental budgets and financial performance across assigned locations Identify operational gaps and implement process improvements to drive consistency and scalability Resolve escalated customer concerns and support teams in delivering exceptional service Ensure compliance with all local, state, and federal electrical codes and regulations Oversee inventory standards, tools, and equipment to support efficient operations Champion safety initiatives and enforce safety policies across all locations Support growth initiatives, including new market expansion and team scaling Perform other duties as assigned What We're Looking For: Proven ability to lead, coach, and influence teams across multiple locations Strong customer-first mindset with a servant-leader approach Valid driver's license with a clean driving record and willingness to travel between locations Required professional certifications or licenses (such as a Master Electrician license, as applicable) Several years of experience in electrical services with progressive leadership responsibility Demonstrated success managing performance, budgets, and operational metrics Strong understanding of electrical systems, codes, and industry best practices Excellent communication, organizational, and leadership skills Proficiency with project management tools and standard office applications Commitment to safety, quality, and continuous improvement This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required Paschal Home Services, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Home Services, LLC. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.