Customer service manager jobs in Omaha, NE

Director of Customer SuccessOverview The Director of Customer Success is a key management role responsible for building and leading a high-performing Customer Success organization at Remarcable. This role will oversee a team of Customer Success Managers (CSMs) to ensure our customers achieve measurable success with our platform - driving adoption, retention, and expansion across our growing customer base of electrical contractors and distributors. You will develop scalable customer success strategies, coach and mentor team members, and collaborate closely with Sales, Product, and Support to create a world-class customer experience. The ideal candidate is both strategic and hands-on, able to design programs, manage data-driven initiatives, and strengthen customer relationships that directly impact company growth. Key ResponsibilitiesLeadership & Strategy Lead, mentor, and grow the Customer Success Manager (CSM) team to deliver exceptional client experiences, retention, and adoption results. Define and execute a scalable Customer Success framework - including onboarding, adoption, renewal, and expansion playbooks. Partner with the VP of Customer Experience and other leaders to shape customer strategy, performance metrics, and long-term success outcomes. Implement and refine KPIs such as NRR (Net Revenue Retention), GRR (Gross Revenue Retention), and Customer Health Scores. Customer Retention & Growth Oversee proactive customer engagement programs that reduce churn and increase renewals. Establish processes to identify at-risk accounts early and drive recovery plans. Partner with Sales to identify expansion and upsell opportunities that align with customer goals and product roadmap. Conduct executive business reviews (QBRs/EBRs) with strategic accounts to demonstrate ROI and align on future success. Operational Excellence Develop and implement systems for tracking customer health, usage analytics, and feedback loops to improve adoption and retention. Partner with Product and Engineering teams to represent the “Voice of the Customer” and influence roadmap priorities. Collaborate with Technical Support to ensure seamless issue resolution and proactive communication with customers. Standardize customer onboarding, training, and support documentation in coordination with internal teams. Team Management Recruit, onboard, and develop top talent for the Customer Success team. Conduct regular 1:1s, set performance objectives, and provide career growth pathways. Create a culture of accountability, collaboration, and continuous improvement. Lead regular team meetings focused on best practices, success stories, and key learnings. Cross-Functional Collaboration Partner with Sales, Marketing, and Customer Support to ensure consistent customer messaging and handoffs. Work with Finance and Operations to ensure accurate forecasting of renewals and upsells. Collaborate with the Learning & Enablement team to develop resources that empower both customers and internal teams. Who You Are 7+ years of experience in Customer Success, Account Management, or Client Services, with at least 3+ years in a leadership capacity. Proven success building and scaling Customer Success teams within a B2B SaaS environment; experience in construction tech, supply chain, or ERP-integrated platforms preferred. Strong understanding of customer lifecycle management, retention strategies, and data-driven decision-making. Excellent leadership, coaching, and communication skills with the ability to inspire and motivate teams. Demonstrated success influencing cross-functional initiatives across Product, Sales, and Engineering. Experience implementing Customer Success tools and CRMs (e.g., Salesforce, Gainsight, HubSpot, Vitally, or similar). Strategic thinker with a bias for action - hands-on, analytical, and passionate about customer outcomes. Who We Are Remarcable, Inc. is the leading cloud-based procurement and tool management platform purpose-built for the electrical contracting industry. Our mission is to help contractors and distributors streamline operations, improve communication, and gain visibility from requisition to reconciliation. Our platform integrates deeply with distributor systems and contractor accounting platforms, enabling real-time collaboration and efficiency across all levels of the supply chain. We're a growing, people-first company with hubs in Omaha, Nebraska and Vancouver, BC, and a distributed team across North America. Job Details Full-Time, Exempt Omaha, NE Onsite M-F Travel: Up to 10-15% for customer visits and team events Performance Bonus Benefits to include paid time off, medical dental, vision insurance plus group life insurance and short term disability (100% company paid for employee coverage); plus voluntary life, LTD . Plus 401(k) with company match.

Cohere Beauty is a diverse team of strategic collaborators, product innovators, R&D formulators, and manufacturing professionals. Built on beauty and rooted in quality, our promise is to collaborate, co-innovate, co-develop, and co-manufacture. Promoting diversity and sustainability through our facilities and supply chains, Cohere Beauty's approach to social, safety, and environmental responsibility is grounded in a commitment to our employees, customers, and the communities where we live and work. At Cohere Beauty, we're here for what's next. Job Summary The Cohere Beauty Customer Service Manager (Omaha, Nebraska Location) plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's requirements, a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences is key. This is what you will do: Identify and pursue business opportunities to grow our existing customer base. Lead and manage the internal account management process, providing direction and support. Serve as the primary point of contact for cross-functional team leads, fostering effective communication and collaboration in support of our customers. Maintain relationships with customers by providing support, information, and guidance, while researching and recommending new opportunities. Understand customers' goals, challenges, and needs, and proactively identify opportunities to enhance their experience and drive success. Collaborate with cross-functional teams to address customer needs and deliver solutions that align with their objectives. Onboard new customers, providing guidance and support through the implementation process. Lead discussions with customers in relation to their forecast, changes, and newness, and update our internal files. Monitor customer satisfaction levels and proactively address any issues to maintain high levels of retention and loyalty. Analyze customer usage data and metrics to identify trends and opportunities for optimization. Prepare reports and presentations on customer success metrics, trends, and insights. Stay updated on industry trends, best practices, and competitive landscape to better understand customers' needs. Perform other duties as assigned. This is what you will need: Bachelor's degree or comparable experience. Proven track record of acquiring new customers and expanding product footprint in existing customer base. Strong interpersonal skills and ability to build rapport and trust with customers. Excellent communication skills, both verbal and written. Demonstrated ability to collaborate effectively with cross-functional teams. Empathetic and customer-centric mindset. Strong problem-solving skills and the ability to think critically and strategically. Proficiency in Microsoft Office Suite and CRM software. Ability to multitask, prioritize, and manage time effectively. High level of adaptability and resilience. Ability to work onsite. Ability to maintain regular and predictable attendance. We enthusiastically welcome your application, as we recognize the invaluable perspective, experience, and potential you possess. Apply with us today! Together, we win! #OMA1

Join our Dynamic Team as Client Experience Manager! Are you passionate about delivering an outstanding client experience and leading a team in a collaborative, fast-paced environment? Do you excel at building and maintaining strong client relationships, mentoring others, and streamlining service operations? If so, we would love to connect with you! Our growing independent Insurance and Financial services firm is seeking a dedicated Client Experience Manager to oversee our client service team and ensure our clients receive the highest level of personalized support and care. This is a key leadership role with direct impact on both client satisfaction and operational excellence. What You'll Do: Lead and manage the Client Service Team, fostering accountability, collaboration, and growth Serve as the direct communication link between the Client Service Team and the Executive Team Take ownership of all client escalations, ensuring timely, thoughtful, and effective resolution Build and maintain strong client and vendor relationships that align with the firm's mission and strategy Implement, refine, and scale processes within our CRM to create efficiency and consistency Continuously look for ways to elevate the overall client experience Develop and enhance onboarding systems that ensure smooth, professional client transitions Design and implement training programs to onboard and upskill team members Provide progress updates to the Executive Team on key initiatives, milestones, and completion timelines Assist with hiring process Establish & monitor performance metrics Provides timely & constructive performance feedback to support employee development Oversee corrective action in a fair and consistent manner in line with company policy Experience You'll Bring: Bachelor's degree or 5yr related prior management experience highly preferred Proven success leading a fast-paced client service team with measurable results Excellent analytical and problem-solving skills with a proactive mindset Exceptional written and verbal communication skills with attention to detail Strong interpersonal skills with the ability to inspire confidence and trust Ability to prioritize competing demands and drive projects to completion Proficient with Microsoft office suite Bonus Points Active Life, Health, and Annuities License Experience with Wealthbox CRM, Orion, Wealthscape, or AI-driven client tools Experience at an RIA or Wealth Management Firm What You'll Get: Amazing Benefits: Comprehensive medical, dental, vision, and 401(k) plans (with matching options) Generous PTO Package: Enjoy a balanced work-life schedule Continuous Development Opportunities: Grow both personally and professionally with ongoing training and development Charitable Giving Participation: Be a part of our commitment to making a difference in the community Team-Centric Environment: Join a collaborative team dedicated to our core motto: “Do the right thing, for the right reason, at the right time.” General Physical Requirements: Ability to sit for extended periods of time Ability to walk short distances within the office Ability to lift & carry up to 50lbs Ability to reach above and below shoulder level to access items or equipment Who We Are: Retire SMART is an independent financial advisor firm. Through a SMART Plan process, we help take the uncertainty out of our clients' financial future so they can enjoy the retirement they have always imagined. We are proud to serve clients who are engaged and happy with our exceptional service. Each contact we have with a client is an opportunity to make them feel welcome and well cared for. Our team takes pride in being the best at what we do. We work hard and have fun. We are constantly learning. We help each other achieve goals as a team and encourage each other's personal development. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team! If you're ready to make a meaningful impact and grow with a forward-thinking firm, we invite you to apply and be a part of our journey! Retire SMART is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.

Job Description Customer Success Manager (CSM) Omaha, NE | Full-Time, In-Office About Us At Remarcable, we're on a mission to modernize the construction industry by bringing better efficiency, visibility, and communication to electrical contractors and distributors. Our cloud-based platform streamlines purchasing and tool management, helping contractors save time and money so they can focus on building the future. We're a fast-growing team of tech savvy contractor and distribution experts located coast to coast, with a growing hub in Omaha. The Role As a Customer Success Manager (CSM), you'll be the trusted partner for our customers-ensuring product adoption, guiding them through additional features, and driving long-term success. You'll play a critical role in building strong relationships, solving challenges, and helping customers get maximum value from our platform. Your work will directly contribute to customer satisfaction, retention, and company growth. What You'll Do Relationship Management: Serve as the primary contact, building strong, lasting partnerships with contractors and distributors. Product Expertise: Lead demos, trainings, and check-ins while keeping customers informed of new features and best practices. Customer Advocacy: Share customer feedback with internal teams to influence product development and continuous improvement. Retention & Growth: Monitor account health, prevent churn, secure renewals, and identify upsell opportunities. Collaboration: Partner with Sales for smooth handoffs and work with Product to align customer needs with the roadmap. Who You Are 3-5 years of experience in Customer Success, Account Management, or a related role (B2B SaaS experience preferred). Background in construction (electrical, mechanical, or general) or construction technology is a strong plus. Excellent communicator with strong interpersonal and problem-solving skills. Quick learner with technical aptitude and experience using CRM or customer success tools (Salesforce, MS Office, etc.). Proactive, self-motivated, and able to thrive in a collaborative environment. What We Offer Competitive salary Annual Bonus Healthcare benefits including medical, dental, vision, life insurance, STD and LTD. 401(k) with company match. 2 weeks PTO in 1st year An opportunity to join a fast-growing company shaping the future of construction technology Collaborative in-office environment in Omaha, NE Ready to help contractors modernize their business and build the future with us? Apply now and join the Remarcable team! Compensation Range: $60K - $80K

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Join a company that values growth, teamwork, and respect! We are looking to add a Plumbing Service Manager to join our team. If you have the motivation and the right skill set, we have the right spot for you. With more than 35 years in the business, Burton Plumbing has expanded to not only specialize in plumbing services, but heating and air, and electrical services. With our expansion comes growth potential and we want you! We are searching for a skilled and motivated Plumbing Service Manager to join our team. This key role would be responsible for doing ride a longs while also working in the field to bring in revenue. Other responsibilities include site safety, plumbing repairs, site field reports and supervision of other plumbers. If you are looking for a long-term, rewarding career with a well-established company, then this is the place for you. What We Offer: Benefits that start on the 1 st of the month following hire date Great Growth Opportunities Fantastically fun work culture Medical (three affordable medical plans to choose from), Dental and Vision Insurance Company paid Life Insurance and Employee Assistance Program for yourself, spouse, and children. Company paid Short-Term and Long-Term Disability Optional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield 401k with company match Professional and Personal Development, Including Continued Education Assistance Paid vacation and major holidays Compensation: $100,000 - $150,000 Salary & Bonus Key Responsibilities: Team Leadership: Manage and lead a team of plumbing service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction. Service Operations: Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements. Technical Expertise: Utilize your in-depth knowledge of plumbing systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery. Customer Service: Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction. Inventory and Resource Management: Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime. Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers. Qualifications: Must have Journeyman or Master Plumbing license Proven experience in plumbing service management or a similar role, demonstrating leadership capabilities and technical proficiency. Strong understanding of plumbing systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders. Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement. Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations. Experience with Service Titan preferred Valid Driver's License and insurable driving record Must be able to pass a background check and drug screen.

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose - we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly - we have big ideas and are empowered to "think like an owner." Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected - our favorite thing about our workday is each other. Support one another - no one says, "That's not my job." Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood - we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want * Do you build great customer relationships that inspire loyalty? * Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business? * Do you easily multitask and juggle the many demands on your time while engaging and following up with customers? * Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers? What you will do As a Customer Success Manager, you will partner with healthcare organizations and provide innovative solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote portfolio development, expansion, retention and loyalty. In addition, you'll strategize with Growth Team members to devise and facilitate customer success plans, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health's solutions. Finally, you'll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the ChallengerTM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding. What you need * Bachelor's Degree Required * Healthcare experience a plus * The ability to travel up to 30%. * Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customer service and sales * Effective presentation and facilitation skills * Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred * High learning agility and ability to think critically * Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through * A valid driver's license is required Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 - $120,000 exclusive of fringe benefits or potential bonuses. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Again, hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. In general, NRC Health's positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities. Inclusion & Belonging At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy. Have Purpose. Think Boldly. Feel Connected. Be Understood.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: * Ability to perform role effectively for an average of 6 opportunities concurrently. * Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. * Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. * Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. * Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. * Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program * Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements * Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. * Accountable to prioritizing work that meets the needs of iRhythm business goals * Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business * Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements * Bachelor's degree required, Master's degree preferred: * Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. * Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred * Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months * Strong communication and presentation skills * Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers * Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity * Strong understanding of the healthcare landscape and experience in cardiology preferred * Ability to multi-task and prioritize in a fast-paced environment * Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) * Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Job Description The Benefits Client Manager serves as the primary contact for a book of group and individual benefits clients, delivering exceptional service and guidance throughout the plan year. This role manages renewals, quoting, enrollment, carrier communication, and ongoing client support. The Benefits Client Manager ensures accuracy, compliance, and client satisfaction while supporting INSight Partners growth and retention goals. JOB RESPONSIBILITIES Client Relationship Expert: Build and maintain strong relationships with clients. Renewal Coordinator: Manage renewals, prepare quotes, conduct plan analysis, and develop proposals. Compliance Partner: Ensure client compliance with ACA, ERISA, and carrier requirements. Service Liaison: Act as primary contact between clients, carriers, and internal teams. Communication Leader: Prepare open enrollment materials and facilitate employee meetings. Problem Solver: Resolve claims and billing concerns promptly and professionally. Team Collaborator: Work closely with Risk Advisors and Account Managers to support retention and cross-selling. Flexible Contributor: Perform other duties as assigned to support special projects and benefits department initiatives. SKILLS AND STRENGTHS Strong communication and interpersonal skills. Highly organized with a focus on deadlines. Excellent customer service and problem-solving ability. Knowledge of employee benefits plans and carrier processes. Ability to explain benefits concepts clearly. Strong attention to detail and accuracy. Comfortable with technology, including agency management systems Collaborative and service-minded.

Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? As a Customer Care Manager, you will actively manage a team of agents for the International team. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Omaha, Nebraska office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as a Customer Care Manager at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions, and excel in ambiguous environments. About this roll * (Responsibilities) Manage and coach a team of agents while monitoring their attendance and schedule adherence throughout the day Work cross-functionally with the Dublin and Chennai team Provide coaching and feedback to all agents through the Quality Assurance process or through One on One sessions to improve their effectiveness for Customer Support Train and develop members of the team on process, technical troubleshooting, and new product knowledge Maintain open communication with agents regarding their concerns and ideas, relaying to others as appropriate Communicate and influence new ideas for improvement with a solutions oriented mindset Assist agents with challenging customer contacts and facilitate Supervisor Calls through escalations Do you have the right ingredients* ? (Requirements) 3+ years of experience performance managing and coaching, for instance a Team Lead or Manager 4+ years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Experience solving complex customer issues with a sense of urgency and professionalism Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls and ticketing systems Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights POS technical understanding with networking devices and connectivity AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$95,000-$152,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in Omaha, Nebraska. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline * Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner * Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs * Enforces Cancellation Reduction Program * Works with Branch Manager and service and repair Sales Managers to address customers' needs * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Ability to define problems collect data, establish facts and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

MAKE A LASTING DIFFERENCE The YMCA offers tremendous opportunities to make a difference and that difference can start with you! Activity and Building Supervisors elevate the YMCA member experience by building relationships, mentoring youth participants and providing a safe and secure environment for all. These positions are great opportunities for criminal justice or social work students or anyone having experience working with youth or supervising and leading people. Responsibilities include but are not limited to: Overseeing and monitoring specific areas and/or activities within the building while building relationships with members and program participants. Applying and enforcing facility and safety rules, policies and guidelines. Intervening and responding to inappropriate actions with professionalism. Our staff are enthusiastic about their work because they have the opportunity to make a lasting impression on people visiting the YMCA, making them an integral part of a leading non-profit that is committed to strengthening community. Plus, they also enjoy: A fun and engaging work environment where friendships are made Flexible schedules Room to grow Free Y membership at all YMCA of Lincoln locations for qualified staff Build your resume - future employers respect the Y HOURS Evenings, Weekends

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries. We are currently looking for a Lab Services Supervisor to join our growing team! JOB SUMMARY Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times. ESSENTIAL RESPONSIBILITIES * Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines. * Perform internal audits of processes and ensure accurate performance and interpretation of test results, * Supervise training of new and current laboratory personnel in procedures and protocols * Provide feedback for and administer laboratory personnel reviews * Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) * Process samples and ability to perform all roles that report to supervisor * Perform analyses in various laboratory areas * Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends * Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary * Work closely with the Operations and Technical Managers and assists when needed * Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team * Responsible for the safety of oneself and others working within their area * Responsible for the completion of required training SUPERVISION * Supervision and oversight of up to 50 incumbents, dependent on Lab volume. MINIMUM QUALIFICATIONS * Bachelor's degree in Life Science or 5+ years of Micro Lab Experience * Two years of analytical laboratory experience * Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure * Knowledge of LIMS and Microsoft Office Products software. * Two years of experience managing personnel * Training in general laboratory practices PHYSICAL DEMANDS * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Noise level varies from quiet to loud * Temperature varies from hot to cold * Interactive and fast-paced team oriented tasks * Overnight Travel is required at the discretion of management * Regularly lift and/or move up to 25 pounds. Benefits: * Progressive 401k Retirement Savings Plan * Employer Paid Short- Term and Long-Term Disability, and Life Insurance * Group Medical * Tuition Reimbursement * Flexible Spending Accounts * Dental * Paid Holidays and Time Off * Many positions which qualify for the company bonus program Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties based on business need. Open Availability Qualifications and Competencies At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties based on business need. Open Availability Qualifications and Competencies At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job Description MAKE A LASTING DIFFERENCE The YMCA offers tremendous opportunities to make a difference and that difference can start with you! Activity and Building Supervisors elevate the YMCA member experience by building relationships, mentoring youth participants and providing a safe and secure environment for all. These positions are great opportunities for criminal justice or social work students or anyone having experience working with youth or supervising and leading people. Responsibilities include but are not limited to: Overseeing and monitoring specific areas and/or activities within the building while building relationships with members and program participants. Applying and enforcing facility and safety rules, policies and guidelines. Intervening and responding to inappropriate actions with professionalism. Our staff are enthusiastic about their work because they have the opportunity to make a lasting impression on people visiting the YMCA, making them an integral part of a leading non-profit that is committed to strengthening community. Plus, they also enjoy: A fun and engaging work environment where friendships are made Flexible schedules Room to grow Free Y membership at all YMCA of Lincoln locations for qualified staff Build your resume - future employers respect the Y HOURS Evenings, Weekends Job Posted by ApplicantPro