Customer service manager jobs in Pensacola, FL - 364 jobs

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience-“Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept. Key Responsibilities Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at VPS within the last 12 months.* Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details * The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way * Guide and lead team members using SWA talent management practices to coach, develop, and engage employees * Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment * Invest in leadership and self-growth through participating in continuous learning and development Responsibilities * Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction * Respond to and resolve Customer questions, requests, or complaints * Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance * Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently * Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding * Work with staff planning to build bids that are in line with department's hourly goals. * Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly * Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes * May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities * Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction * Knowledge of applicable Collective Bargaining Agreements and their applications * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology * Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) * Ability to apply general rules to specific problems to produce answers that make sense * Ability to recognize and address performance and safety concerns in a timely manner * Ability to ensure all equipment is maintained and available for the operation Education * NA Experience * Fully functioning, broad knowledge in: * Airlines Operation Management * Customer Service Licensing/Certification * Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements * Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities * Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period * Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. * Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/22/2026

Job DescriptionSalary: Director of Customer Experience About Us Velocity and its portfolio of brands are the nations leading builders of Re-Engineered Classics, redefining what it means to own a classic. Our vehicles arent just restored; theyre entirely reborn. By blending timeless design with todays performance, comforts, and technology, we set the standard for how classics are built, owned, and driven. Every product we create is crafted without compromise, honoring the past while delivering the experience of today. Velocitys Culture and Core Values The Director of Customer Experience is responsible for designing, executing, and continuously elevating Velocitys luxury customer journey. This role ensures that every client interactionfrom the first phone call to long-term engagement after vehicle deliveryreflects Velocitys brand standards of excellence, professionalism, and concierge-level service. The Director will develop and implement best-in-class processes covering communication, presentation, appearance, hospitality, and post-sale connection. This leader will oversee the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator, ensuring seamless support throughout the sales, delivery, and ownership lifecycle. This position requires a proven background in luxury customer service, ideally within high-end automotive, jewelry, marine, or private aviation industries. It is an onsite role at Velocitys Pensacola headquarters and requires relocation to the surrounding area. Job Level Management Reports To Head of Sales Description The Director of Customer Experience is responsible for leading, developing, and optimizing all aspects of the client experience at Velocity, ensuring every customer receives exceptional communication, transparency, and support throughout the build lifecycle and beyond. This role oversees the Customer Experience, Warranty, and Logistics teams, ensuring each function operates efficiently, delivers high-quality service, and aligns with Velocitys core values. The Director of Customer Experience serves as the primary advocate for the client journey and is accountable for service consistency, process effectiveness, and timely issue resolution. Duties and Responsibilities Luxury Customer Journey & Experience Design Develop, document, and maintain Velocitys end-to-end luxury customer journey, ensuring every touchpoint aligns with a premium, high-end brand experience. Establish standards for customer communication, including phone etiquette, email communication, response times, and escalation procedures. Create guidelines for professional appearance and presentation for events, onsite visits, and customer-facing meetings. Lead the refinement of contract presentation, delivery day processes, facility tours, and hospitality expectations. Customer Engagement & Retention Build and manage a long-term customer engagement strategy, including VIP events, owner reunions, specialty experiences, and ongoing relationship partnerships. Oversee gifting programs, branded touchpoints, milestone celebrations, and ongoing post-sale communication that reinforces loyalty. Develop programs to gather and use customer feedback to continuously improve the client experience. Handle customer complaints or escalations in a professional manner. Team Leadership & Management Directly supervise and support the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator. Ensure that processes related to warranty, logistics, transportation, and customer handoffs operate at a luxury standard. Provide coaching, professional development, and clear expectations to maintain a cohesive, customer-centric team. Cross-Functional Collaboration Work closely with Sales, Production, Operations, and Marketing to ensure alignment on customer communication, delivery timelines, documentation, and presentation standards. Partner with Marketing to uphold consistent luxury branding across print, digital, events, and client materials. Collaborate with Leadership on strategic initiatives to strengthen Velocitys reputation for premium customer care. Process & Quality Management Develop and maintain SOPs for all customer-facing processes. Track customer experience metrics and implement improvement plans as needed. Ensure compliance with internal quality standards and uphold Velocitys core values: problem-solving, adaptability, ownership, teamwork, and raising the bar. Qualifications and Experience Minimum 57 years of experience in luxury customer experience roles. Background in luxury automotive, jewelry, marine, or private aviation strongly preferred. Proven success designing and executing luxury or concierge-level customer journeys. Experience managing teams in high-expectation service environments. Exceptional communication, hospitality, and presentation skills. Strong organizational and process-building abilities. Comfortable working in a fast-paced, hands-on environment. Ability to travel for events, customer visits, and experience initiatives as needed. Must be willing to relocate to the Pensacola, Florida area. Physical Demands (to include but not limited to) Availability to respond to customer queries and calls outside of working hours. Travel semi-regularly to events to continue to promote the customer experience. Must be physically able to operate a variety of equipment including computer, office equipment, telephone, etc. Sit for long periods of time working at a desk, boardroom table, or at a computer. Walk long distances across shop floor to communicate and gather information as needed. Ability to lift, carry, and place items up to 20 pounds without assistance. Occasional reaching overhead and below knees, including squatting, bending, stooping, kneeling, and twisting. Ability to operate a motor vehicle. Benefits Include Compensation: Pay is based on experience and qualifications Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days Retirement: 401(k) with company match after 6 months at next enrollment period Paid Time Off: Paid time off and paid holidays Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity. Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Medical, Dental & Vision Insurance Coverage Life/ADD & Short/Long Term Disability Insurance 401(k) Savings Plan Employee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) Holidays Education Reimbursement Medical, Dental & Vision Insurance CoverageLife/ADD & Short/Long Term Disability Insurance 401(k) Savings PlanEmployee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) HolidaysEducation Reimbursement

The Patient Contact Center Manager leads the Provider Scheduling Specialists and ensures a professional, patient-focused first impression for all incoming calls. This role oversees call center operations, provider scheduling, patient appointment coordination, and insurance eligibility/PCP verification processes. Key Responsibilities • Hire, train, coach, and evaluate Patient Contact Center staff. • Ensure high-quality call handling, scheduling accuracy, and customer service. • Address escalated patient concerns and support efficient call center workflows. • Report key performance indicators (KPIs) and identify opportunities for improvement. • Perform Scheduling Specialist duties as needed during staff shortages. • Support scheduling initiatives, updates, and special projects. • Maintain accurate directories, resources, and communication with leadership. Minimum Requirements • Bachelor's degree in Healthcare Management or equivalent experience. • 2+ years call center agent experience. • 2+ years management experience in healthcare or call center. • Strong communication, leadership, and organizational skills. • Proficient in EHR systems and Microsoft Office. • Ability to work in a fast-paced, high-pressure environment. Preferred Qualifications • Advanced degree in Healthcare Administration. • Experience with 3CX phone system. • Experience in a medical office or FQHC setting.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at VPS within the last 12 months.*** Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead team members using SWA talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction Respond to and resolve Customer questions, requests, or complaints Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding Work with staff planning to build bids that are in line with department's hourly goals. Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of applicable Collective Bargaining Agreements and their applications Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) Ability to apply general rules to specific problems to produce answers that make sense Ability to recognize and address performance and safety concerns in a timely manner Ability to ensure all equipment is maintained and available for the operation Education NA Experience Fully functioning, broad knowledge in: Airlines Operation Management Customer Service Licensing/Certification Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines *Pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Lead with Excellence - Join Empire Truck Sales as a Service Manager Empire Truck Sales, LLC is one of the Southeast's largest and most respected Freightliner/Western Star heavy truck dealerships. As we continue to grow, we're seeking a Service Manager to lead our Pensacola service team with confidence, professionalism, and a strong commitment to customer satisfaction. If you're a self-starter with strong leadership and communication skills-and a passion for delivering exceptional service-this is your opportunity to grow your career with an industry leader. Why Join Empire? Empire Truck Sales offers more than just a job-we offer a rewarding career path with a company known for excellence, stability, and continued investment in our people and facilities. We're expanding our state-of-the-art operations and are always looking for talented individuals with a heart for service and a drive to lead. What You'll Do: • Provide expert technical support and guidance to customers • Greet and interact with customers in a professional, service-focused manner • Lead and manage a productive service team • Set, monitor, and achieve service department profitability goals • Collaborate across departments to ensure a seamless customer experience • Represent Empire's core values and commitment to excellence in every interaction At Empire Truck Sales, you'll have the tools, team, and support to succeed, and the opportunity to make a real impact. Apply today and step into a leadership role with a company that's driving the future of the transportation industry. Qualifications Minimum 2-5 years of experience in both management and automotive and/or heavy truck service experience Retail experience is essential Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs Must be detail-oriented, organized, and able to multitask in a fast-paced environment Excellent professional & interpersonal communication (verbal & written) skills Capable of multitasking, prioritizing, and managing the team effectively Ability to motivate and influence others Skilled at building strong customer relationships Benefits: Competitive Salary plus Commission Exceptional Incentives & Benefits Medical | Dental | Vision Insurance Company-paid Short-Term and Long-Term Disability Insurance In-House Training 401(k) Retirement Plan Advancement Opportunities At Empire Truck Sales, we're more than just a dealership - we're a team built on service, trust, and a drive to be the best. If you're ready to bring your skills, energy, and customer service focus to a company that values its people, apply today! Empire Truck Sales is proud to promote a safe, drug-free workplace. All employment offers are contingent upon successfully passing a background check and drug screening. Empire Truck Sales, LLC is an Equal Opportunity Employer

**Crane Aerospace & Electronics** is seeking to hire a **Customer Account Manager** in **Fort Walton Beach, FL.** **About Crane:** Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Located minutes away from picturesque white-sand beaches and emerald green water, our Crane Aerospace & Electronics Fort Walton Beach location is home to our Defense Power business - a leading supplier of high-power solutions for aerospace & defense applications. You'll join a trusted, dynamic organization that supplies prime defense manufacturers with custom radar, directed energy and electric warfare solutions for placement on innovative, next-gen military platforms. Join us and our growing business as we supply solutions that enable the latest defense technology! **Job Summary:** The Customer Account Manager (CAM) owns the commercial relationship with assigned Original Equipment Manufacturer (OEM) customers (commercial and defense customers, as assigned) with emphasis on meeting annual revenue and profit targets while mitigating Crane Aerospace & Electronics (CA&E) risk and liability. The CAM owns and drives the entire sustaining commercial lifecycle with assigned customers and has a focus on top and bottom-line growth. The CAM position requires a strong business acumen, leadership and problem-solving skills working with large, cross-functional teams to ensure that the requirements of the business, contracts and customers are being met. This position has a direct impact on the revenue and profitability of Crane Aerospace and Electronics. **Essential Functions:** + Leads development of profitable business proposals and manages CA&E approval through the business committee process. + Executes pricing strategies and plans which maximize value of CA&E products and services. + Become a subject matter expert of the assigned customer contracts and, in conjunction with CA&E Contract team, lead successful negotiations of terms and conditions, major contract changes, and resolution of contractual disputes which may include government contracts, as assigned. + Leverages exceptional presentation and communication skills to effectively propose and present strategies to execute CA&E targeted goals and objectives to large, cross functional teams including senior leadership. + Manages and coordinate escalation and resolution of issues. + Demonstrated ability to comprehend complex technical and commercial details in order to communicate customers' needs and requirements. + Understands and manages information flow related to specific customer and/or market demand. + Develops knowledge of the Sales and Operation Planning (S&OP) and systems at CA&E to support the detailed forecasting, demand management and contract compliance + Establishes close relationships and linkages with appropriate levels of customer purchasing, technical, and program management personnel. Must be able to influence the outcome of quotations and proposals and collect useful competitive information. + Establishes close linkages with CA&E manufacturing, supply chain, business development, sales, quality, and technical support teams. **Minimum Qualifications:** + **_Experience:_** 5+ years of experience in business management, program management, sales business development in an Aerospace or Defense environment + **_Knowledge:_** Experience in the Aerospace or Defense Industries + **_Skills:_** + Data driven with strong analytical skills and business acumen + Demonstrated ability to manage large, complex contracts and proposals + Demonstrated success negotiating and responding to government contracting proposals as well as terms and conditions, as required + Strong proficiency with Microsoft Office applications + **_Education/Certification:_** BA or BS degree required. Preferred in Business Management/Administration or relevant field of study. MBA preferred. + **_Eligibility Requirement_** **_:_** This position requires access to controlled data or information and therefore only US persons will be considered. As a US Department of Defense contractor, we are bound by _International Traffic in Arms Regulations_ (ITAR). + Requires up to 25% travel to support customers meetings, Crane Aerospace and Electronics site visits, conferences, seminars, and trade shows **Top Benefits:** As a team member at Crane Aerospace and Electronics, you'll enjoy: + Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month. + Time Off: 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year. + 401k Retirement Plan: 401k plan with company match + Education Reimbursement: eligible after 90 days of employment You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities. We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value. In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool. \#LI-CK1 #CAE _This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._ _Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._ At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.

Mellow Mushroom Pizza Bakers is interviewing for management opportunities in our Pensacola. Dynamic leaders only! We are a franchisee with 3 locations in Atlanta, 3 in Tennessee and 2 in Florida. We are seeking talented, experienced restaurant leaders who have a passion for service and a desire to develop those around them. Our managers are very hands on and strive to make a difference daily to impact our business. Mellow Mushroom takes great pride in having a friendly welcoming neighborhood environment that appeals to our guests and staff. We have a new location in Dawsonville Georgia slotted to open late 2023 and would like to have candidates that would be willing to help open the new location opening and beyond. Job Requirements: 5 years of management experience (casual dining preferred). Have a passion for the industry. Proven leadership capabilities with a can do attitude. Results driven with urgency, self accountability and integrity. Excellent communication, decision making skills and multi-tasking. High food safety and sanitation awareness. Dedication to exceptional guest service and at ease with guest interaction. Have the ability to lead, develop, coach and supervise others. Positively impact daily shift activities and financial results. Above average computer skills. Must be 25 years or older. Ability to obtain an alcohol permit. Servsafe or Food Safe Certified/Or can be obtained. Valid driver's license. Vehicle for work related duties/deliveries. The ideal candidate will possess these capabilities: Integrity, customer first mentality, leadership, team driven, shared accountability, business acumen. Duties & Responsibilities: Comprehend completely all brand policies, procedures, standards, specifications, guidelines, Health Department and other applicable agencies. Must be able to obtain alcohol permit where required. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ascertain that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards. Achieve company objectives in sales, service, and quality, appearance of facility and sanitation and cleanliness through proper training of employees'. Sustain a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Make employment and termination decisions. Fill in where needed to ensure exceptional guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Safeguard that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's and products preventative maintenance programs. Ensure that all products are received in correct unit count and condition; and deliveries are to be performed in accordance with the restaurant's receiving policies and procedures. Supervise and enforce restaurant policies are followed. Dictate employee performance appraisals & employee evaluations are followed and completed on a timely basis. Schedules with consideration to meet labor cost objectives based on anticipated business activity with the adequacy in staffing all positions to accommodate the needs of the restaurant. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns including schedule and planning all employee meetings. Qualifications: Be at least 30 years of age. Be able to communicate clearly and professionally. Have knowledge of service, food and beverage, generally involving at least 3-5 years of management. Effectively operate restaurant POS system, and demonstrate exceptional math skills for the handling of cash drawers and daily deposits. Be proficient with the use of Microsoft office applications. Be able to work in a standing position for long periods of time (up to 8-12 hours). Be able to reach, bend, stoop and lift up to 30 pounds. Must have the stamina to work 40-55 hours per week. If you want a career with an exciting and fun company, have 5 years of management experience (casual dining preferred, pizza a bonus), take pride in delivering a great product, excellent service and strive to make a difference, please submit your resume.

Be the Backbone of the Community - Join Arlington Properties as a Service Manager Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we're looking for a hands-on, proactive Service Manager who's ready to step into a key leadership role and make a real impact in one of our communities. As Service Manager, you won't just maintain a property-you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completed-on time and with care. What You'll Do Lead, train, and inspire the on-site maintenance team Manage all aspects of apartment maintenance-from HVAC and plumbing to carpentry, painting, and appliance repair Ensure service requests are completed within 24 hours (our gold standard!) Prepare market-ready apartments within 3-5 days Keep detailed maintenance logs, manage inventory, and maintain equipment Monitor preventative maintenance programs and property inspections Coordinate with the Community Manager on budgeting, project planning, and vendor relations Uphold safety protocols and ensure compliance with Fair Housing standards Provide on-call emergency response (rotating schedule) Why You'll Love It Here Your work matters. You keep the community functioning and residents happy. Your voice is heard. You're trusted to lead and contribute ideas. You're part of a team. We succeed together, and we support each other. What's in It for You - Benefits Competitive pay + performance-based bonuses Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and holidays Employee rent discounts (where applicable) Ongoing training and career development Qualifications What We're Looking For High school diploma or equivalent 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.) Prior supervisory or team lead experience preferred Excellent communication and organizational skills Ability to prioritize, delegate, and respond to service needs efficiently EPA or CFC certification required Valid driver's license, auto insurance, and clean driving record Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs Available to work a flexible schedule, including weekends and on-call shifts Who We Are Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive-our residents and our teams. Ready to take charge, lead with confidence, and build something great every day? Apply now to become a Service Manager with Arlington Properties. Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process. #INDSM

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities: Team Member Training and Execution ✓ Cajun Hospitality/ TIP-TOP ✓ Suggestive Selling ✓ Service Basics ✓ H.E.A.R.T. ✓ Manage Alerts ✓ Drive Thru service with speed initiatives ✓ Cross-training of team members and PA completions ✓ Echo communication from Service Team to Production Team ✓ LTO training of procedures and follow-up of the execution ✓ Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA) ✓ 5-day New Hire Training plan executed, schedule NH and cross training ✓ Developing a Pros Team or crew trainers ✓ Completing and analyzing the Service Tracker Administrative Work ✓ Weekly forecasted sales to be submitted to RGM by EOD Monday ✓ Weekly Food and chicken orders ✓ Weekly writing of schedule to be submitted to RGM by EOD Tuesday ✓ Weekly review and goal setting for the shift huddles ✓ Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR ✓ Handling guest complaints and Qualtrics alerts ✓ All management team and team members have access to Popeyes Academy ✓ Tracking the progress of team members and the management team in the Popeyes Academy ✓ Document smallwares that needed to be purchased for the service area by completing the Smallware Inventory in Zenput. Restaurant Follow Up ✓ Communicates with the RGM regarding ongoing issues with the production and service team ✓ All Daily tasks for the Image Calendar completed in Zenput ✓ Dining room and packing areas are neat, clean, and organized ✓ Curb Appeal - landscaping, corners of the parking lot, signage, drive-thru menus, trash cans ✓ Cashier/Drive-Thru areas are neat, clean, and organized ✓ Marketing Materials, POPs, and table tents are in good condition ✓ Proper FOH closing procedures are being followed ✓ Accountable for Drive-thru times ✓ Service Tracker completed daily ✓ IDMB/ODMB and Music in working condition Working Hours -Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate) Benefits: • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Work schedule Day shift Night shift Overtime Weekend availability Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k)

Elevated is the fastest growing independent elevator services provider in the nation. We bring together the industry's finest technicians to serve our customers in 58 markets across 22 states. Each office within Elevated has local operations and staff dedicated to providing a superior standard of service, and now benefits also from a world-class corporate infrastructure, state-of-the-art facilities, and superior training and support for our workforce. Job Summary The Service Manager is responsible for the daily activities of maintenance and repair operations. The Manager will assist in estimating jobs, allocating manpower, and improving the profitability of maintenance and repair jobs. Responsibilities and Duties Supervises Service Technicians' direction and training, and communicates company policies, procedures, and objectives Administers company safety program, which includes performing safety audits, when necessary, and stressing the importance of safety to all employees Visits job sites and performs quality audits to ensure route work is completed efficiently and cost effectively Identifies issues that could potentially affect the overall reliability of the customer's equipment Uses company financial reporting to review route management and callbacks Makes necessary changes to improve profitability Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and materials costs Enforces Cancellation Reduction Program. Works with General Manager and Sales team to address customer's needs Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods Administers parts program for contract service and repair to meet budget expectations and customer satisfaction Manages the elevator repair process and ensures repairs are completed in an efficient and cost-effective manner Other duties as assigned by the General Manager Qualifications and Skills Thorough knowledge of the elevator industry and general management methods within the elevator industry Either a bachelor's degree, two years' experience managing a branch department, or an equivalent combination of education and experience Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret a wide variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Benefits and Perks Top Pay in the industry Low health insurance cost for dependent and family coverage 401(k) match toward your retirement account Performance Incentive Based Pay

As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do * Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences * Provide work direction, ongoing training, career development and performance management to your employees * Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance * Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks Basic qualifications * 1 year of experience as a supervisor or manager in business, military or related fields * 1 year of experience in services, customer service or related field Preferred qualifications * 1 year of retail experience * Previous profit and loss (P&L) ownership, including forecasting for expense/labor management * Experience driving key business performance indicators, such as revenue and operating income * Experience analyzing business results * Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.Auto Req. ID1013439BR Location Number 000799 Destin FL Store Address 34940 Emerald Coast Pkwy Unit 150$20.2 - $31.24 /hr Pay Range $20.2 - $31.24 /hr

←Back to all jobs at Parish Tractor Service Manager Join Our Growing Team at Parish Tractor! Parish Tractor is looking for an enthusiastic and customer-focused Service Manager to lead our Service Department in Crestview, FL! This role is responsible for managing daily operations, ensuring high-quality service work, supporting our team of skilled technicians, and delivering exceptional customer experience.Key Responsibilities: Lead and supervise service technicians and support staff. Schedule service jobs and assign work orders efficiently. Ensure repair work is performed accurately and on time. Manage warranty and recall processing. Communicate with customers regarding repair status, estimates, and concerns. Monitor technician productivity, efficiency, and training needs. Maintain cleanliness, safety, and compliance standards in the shop. Collaborate with Parts and Sales departments for smooth workflow. Track and report service KPIs (labor sales, turnaround time, etc.). Stay updated on Kubota service bulletins and diagnostics tools. Requirements: 3+ years of experience in service management, preferably in AG, construction, or power equipment. Knowledge of Kubota equipment or similar brands is a strong plus. Proven leadership skills with the ability to motivate a team. Strong mechanical aptitude and diagnostic abilities. Excellent communication and organizational skills. Experience using dealership service management software (e.g., HBS, CDK, etc.). Valid driver's license and clean driving record. Preferred Qualifications: Kubota or OEM-certified technician background. Bilingual (English/Spanish) is a plus. Associates degree in Ag Mechanics, Diesel Technology, or related field. Why Join Parish Tractor?Parish Tractor is committed to providing high-quality agricultural and construction equipment, parts, and service. We pride ourselves on delivering exceptional customer service and maintaining strong community relationships.We offer competitive wages and an excellent benefit package which includes medical, dental, vision, 401(k), paid time off, holidays, life insurance and more. Please visit our careers page to see more job opportunities.

Julie R. Cole CEO - Education and Healthcare Workforce Solutions t: ************** e: *********************************** w: isoworkforcealliance.com s: linkedin.com/in/jc0le Schedule a Time to Connect

Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Foley, AL As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $55K - $65K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description Registered Nurse (RN) SPECIALTY UNIT: Manager of Surgical Services SHIFT: Days M-F JOB TYPE: Full-Time Permanent The Manager of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. Responsibilities: Service • Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication. • Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. People • Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance. • Adheres to all Human Resource policies. • Effectively communicates departmental, organization and industry information to staff. • Effectively builds strong relationships and networks to deliver upon organizational and department goals. Quality • Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance. • Develops, implements, and evaluates an ongoing surgical services program which assures quality patient care consistent with the Hospital mission. • Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety • Responsible for department's operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards. Finance • Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources. Job Benefits: • Competitive salary • Direct Deposit • 401K • Comprehensive Health, Dental, and Vision benefits • Employee discount program • Excellent room for growth and advancement Requirements: Current RN license within the State of practice. ASN required - BSN preferred. BLS issued by the American Heart Association required. Previous related experience in related acute setting strongly preferred. Critical thinking, service excellence, and good interpersonal communication skills. Ability to read and comprehend written instructions, ability to follow verbal instructions and PC skills

How to Apply for the Fleet Services Supervisor . To proceed with your application, please follow these steps: Step 1: Download the Baldwin EMC Application Click [here] to download the Baldwin EMC application. Save the file to your computer for easy access. Applicants must submit a completed Baldwin EMC employment application to be considered for the position. Step 2: Complete the Baldwin EMC Application Open the Baldwin EMC application file that you have downloaded. Fill out all required fields accurately. Review your Baldwin EMC application to ensure all information is correct and complete. Step 3: Prepare Your Documents If required, gather any supporting documents (e.g., résumé, cover letter, certifications). Save all documents in a compatible format (PDF preferred). Step 4: Upload Your Baldwin EMC Application Click the 'Apply' button on the job posting page. Follow the prompts to upload your completed Baldwin EMC application and any supporting documents. Step 5: Submit and Confirm Double-check that you have uploaded all necessary files. Submit your Baldwin EMC application. You should receive a confirmation email once your submission is successful. We appreciate your interest and look forward to reviewing your application! NOTICE OF JOB VACANCY Job Title: Fleet Services Supervisor Department: Fleet Work Location: Summerdale, AL Job Type: Full Time Essential Job Duties and Responsibilities Visits and monitors work locations to verify that maintenance and repair activities are performed correctly and identifies training needs to improve efficiency, safety, and quality of work. Assists the Fleet Service Manager with departmental operations, including budgeting support, staffing needs, and the acquisition or disposition of tools and equipment. Provides hands-on assistance across work areas as needed to support workload demands and maintain service continuity. Applies advanced knowledge of mechanical systems, including hydraulics, transmissions, track systems, electrical and fuel systems, and related components, to maintain, diagnose, and repair Cooperative fleet vehicles and equipment. Performs supervisory and human resources functions for assigned employees, including work direction, performance feedback, evaluations, and training coordination. Ensures work orders, parts usage, and maintenance documentation are accurate, complete, and entered into required systems upon completion of work. Monitors and maintains appropriate inventory levels of fuel, oils, and related supplies to support fleet operations. Qualifications High school graduate or equivalent. Technical, CDL License, Fluid Power Certification, MACS Certification, Heavy Duty Brake Certification. Automotive/equipment repair, maintenance, and advanced diagnostic equipment experience required. Supervisory experience preferred. Strong verbal and written communications. Valid driver's license. Working Conditions Office/Field environment. Travel to workshops to improve skills and stay abreast of new procedures and technologies. Subject to call out during adverse weather conditions or other emergencies. Base Salary: Qualified applicants can expect competitive wages with opportunities for long-term growth. Insurance: Blue Cross Blue Shield Dental/Health/Vision Coverage Long Term Disability Aflac Cancer Coverage 24-Hour Accident and Business Travel Insurance Life/AD&D Insurance Retirement: NRECA Retirement Security Plan NRECA 401 (k) Pension Plan Other Benefits: Flexible Spending Account Healthcare and Dependent Care Paid Time Off Sick Leave Paid Holidays Telemedicine Wellness Program Group Emergent and Air Emergent Transportation Coverage 9/80 Work Schedule Professional Development: The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment. This notice of job vacancy is not intended to provide a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. THE DEADLINE TO APPLY IS THURSDAY, JANUARY 29, 2026, AT 4:00 PM CST. Baldwin EMC 19600 State Highway 59 Summerdale, AL 36580 D **************************

As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences Provide work direction, ongoing training, career development and performance management to your employees Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks Basic qualifications 1 year of experience as a supervisor or manager in business, military or related fields 1 year of experience in services, customer service or related field Preferred qualifications 1 year of retail experience Previous profit and loss (P&L) ownership, including forecasting for expense/labor management Experience driving key business performance indicators, such as revenue and operating income Experience analyzing business results Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer.