Customer service manager jobs in Plano, TX - 2,782 jobs

Customer Experience Provider Compensation: $18.00 per hour plue Benefits What makes Rescue Restoration a fantastic company to work for? When you join Rescue Restoration, you will be a part of a fast-growing organization that values having a healthy, balanced home and work life, faith in something greater than yourself, and an attitude of excellence. Rescue Restoration is Dallas Fort Worth's most trusted expert in water, fire, and mold remediation. We specialize in providing a white glove service to our clients in need of assistance in these areas. If you like working with high performing, driven, passionate people in a supportive environment, then Rescue is the place for you! ABOUT THIS ROLE: Customer Experience Providers focus on building lifelong relationships through incredible experiences for customers. Successful CEPs demonstrate a genuine interest in how Rescue Restoration's services can help meet customers' home needs. Customer Experience Providers present options to customers to make their experience seamless and convenient. WHAT YOU WILL DO: Put customers at the center of everything you do Earn the customers' trust Create wins for the customer, the company, and the Customer Experience team Possess strong character and values Work effectively with the team QUALIFICATIONS: Excellent communication skills and active listening Optimistic attitude and driven mindset Working knowledge of Microsoft office suite Strong troubleshooting and critical thinking skills WHO YOU ARE: Team player attitude, solid work ethic, willing to pitch in where needed Uphold strong customer service orientation with a demonstrated desire to exceed expectations High performing individual with a talent to influence and lead Ability to communicate with all levels of the organization and with external candidates Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision Comfortable in a fast-paced environment and in dealing with ambiguity Technically capable, excellent communicator, and a desire to improve processes WHY YOU'LL LOVE WORKING HERE: Health, Vision, and Dental insurance 401(k) program Paid Holidays/Paid Time Off Discounted Crossfit membership and Peleton bikes Quarterly company family meetings & many other fun activities

Role Purpose As a Customer Success Manager, you will be responsible for providing exceptional customer success to new and existing ASAFE clients. Your primary responsibility will be to support the retention of our customers under subscription services providing an exceptional and seamless onboarding experience to ensure system adoption through training and support As an expert in our technology solutions, you will also be available to support clients with specific technology issues and provide resolution to them to enable complete utilization of our digital platforms alongside building long term relationships through quarterly business reviews About A-SAFE and the Role A-SAFE is a rapidly growing and dynamic environment where open mindedness, curiosity and drive are important. As market leader, A-SAFE is determined to hold its position and create many opportunities for continued growth and development. We have a true global presence including USA, Japan, Australia, Europe and UAE. We are known for our innovation and ‘can-do' attitude. A place where talent can thrive and develop as we grow. We invented the first industrial strength polymer safety barrier, revolutionizing workplace safety. We've been improving world standards ever since, introducing further advanced safety solutions, including next generation IOT safety devices like RackEye. Global blue-chip companies use our products. Coca-Cola, BMW, Jaguar Land Rover, Amazon, Heathrow airport to name but a few. At A-SAFE we put our values at the heart of the business. Key Accountabilities Retain and nurture customer relationships providing post-sale support ensuring success with products and services. Key requirements include: Onboarding and client training Quarter Business Review and adoption process Inbound issue and ticket resolution Daily system check and proactive management of the Rackeye dashboard for clients Ensure all necessary contracts are created, reviewed, and maintained throughout the project lifecycle. Act as an inbound point of contact for issue resolution for clients. Manage and coordinate the service call-out process, ensuring timely and efficient responses. Maintain open and effective communication channels between A-Safe and clients. Provide regular progress reports to clients, highlighting key milestones and addressing potential issues and risks. Develop and implement a comprehensive client onboarding process. Provide necessary training to new clients during the introduction stages of system use and ongoing support including issue resolution and Introduction of new services to best prepare customers for interaction with our platforms and technologies. Track and resolve all reported issues promptly, maintaining a detailed log for follow-up. Implement an escalation process for unresolved issues to ensure they are addressed promptly. Allocate appropriate resources for service calls and track the outcomes for quality assurance. Monitor contract compliance and make updates as necessary to reflect changes in scope or terms. Establish a feedback loop with clients to gather insights and continuously improve service delivery. Ensure all internal systems (CRM & Zen Desk) and databases are updated timely and accurately. Actively participate in internal and external meetings where attendance is required. Communications and Working Relationships Your main contacts will include: Internal: Technology sales teams Technology Customer Success Teams Marketing Technology infrastructure and software teams Production and manufacturing External: Customer Technology Users Core Business Responsibilities Ensure that you, your colleagues and any visitors conduct selves with due regard to the Company's Health & Safety Policy, procedures and Safe Systems of Work when on site; Promote equality and diversity at all times while representing the Company; Undertake any additional reasonable task instructed by your Line Manager; Undertake any additional reasonable task instructed by a member of the Executive and Senior Management team; Adhere to all Company policies. Knowledge, Skills & Experience Essential: Relevant experience and transferrable skills gained in a similar role. Including supervisory experience, this may be in SaaS based role of as an account manager Able to communicate clearly both verbally and in writing. Training skills to educate users in best way to use Rackeye. Good ‘train the trainer'. PC literate Strong attention to detail and administrative skills including report writing. Submit written reports making appropriate recommendations for action. Fast learner able to acquire and assimilate new skills quickly. ‘can-do' approach and able to deal with ambiguity Adaptable and can develop new skills in a changing environment Able to lead and motivate the installation time and provide training and on-site guidance Assertive and confident - able to problem - solve and take decisions. Embraces new technology Credible and can communicate effectively with internal and external key stakeholders

Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.

Who We Are InRhythm's mission is to make a dent in the digital economy. Today, InRhythm is currently engaged by Fortune 50 enterprises and Startups to bring their next generation of digital products and platforms to market. We have helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars. The projects we work on literally change the world. They change the way we live and work and think in a positive way. An Inc. 5000 hall of fame Fastest Growing Company for 9 years, Deloitte Fast 500 company for 5 years, and Consulting Magazine Fastest Growing Company winner several years in a row, we look forward to continuing to expand with thought leaders like you! Our team of A+ thought leaders doesn't just join us for a job, they join us to do what they love. It's that passion that has helped us grow over 300% and consistently deliver on our commitment to helping our clients develop better, faster, and in rhythm. How We Do It We bring enterprises' most urgent, important products to market with high-velocity, high-quality and 10x impact. We enable innovative high-velocity cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership. Our goal is to work on projects that create a $100 Billion digital economy of impact in our lifetimes! People at InRhythm are entrepreneurs and innovators at heart, we value individuals who find new ways to overcome challenges. all while ensuring your career accelerates faster than it ever has before. Why InRhythm As a values-driven organization, we believe in strong-knit employee communities, and continuous advancement, encouraging learning and growth, respect the challenging of norms, and welcome thought-provoking ideas. Our teams learn from each other through comprehensive workshops, work on innovative team projects, and partner with thought leaders to help advance the industry we're most passionate about. Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy, "InRhythm” lives. InRhythm offers a suite of great employee benefits, including comprehensive healthcare plans, skills training, wellness reimbursements, and free dinner on your birthday for you and your family. If you're looking forward to working with awesome colleagues in a high-growth environment and tight-knit community, we're looking forward to hearing from you. We're looking for a Client Service Lead As a Client Service Lead at InRhythm, you serve as the primary liaison between our organization and our clients, ensuring successful project delivery, fostering positive client relationships, and driving overall client success. This role combines elements of site leadership and client success management to provide comprehensive support to our clients and internal teams. Responsibilities: Client Relationship Management: Serve as the main point of contact for clients, building and maintaining strong relationships to understand their needs and objectives. Collaborate with clients to define project requirements, deliverables, and success criteria, ensuring alignment with InRhythm's capabilities and resources. Act as a trusted advisor to clients, providing insights, recommendations, and strategic guidance to help them achieve their business goals. Project Oversight and Delivery: Lead project planning, execution, and delivery, working closely with internal teams to ensure projects are completed on time, within scope, and to the client's satisfaction. Monitor project progress, identify potential risks or issues, and proactively address them to mitigate impact on client relationships and project outcomes. Serve as an escalation point for project-related issues, resolving conflicts, and facilitating resolutions to ensure project success. Resource Management and Team Leadership: Manage a team of Engagement and Program Managers, providing leadership, guidance, and support to ensure effective management of client engagements. Coordinate resource allocation and utilization to optimize project delivery and meet client expectations. Foster a collaborative and high-performance team culture, promoting professional development and growth opportunities for team members. Sales Support and Business Development: Collaborate with the sales and solution development teams to identify new business opportunities, participate in sales meetings, and contribute to proposal development. Provide input on client requirements, market trends, and competitive insights to inform sales strategies and proposals. Actively engage in business development activities, including networking events, industry conferences, and client meetings to expand InRhythm's client base and drive revenue growth. Client Success and Satisfaction: Monitor client satisfaction levels, gathering feedback and insights to continuously improve client experiences and strengthen relationships. Develop and implement client success strategies, initiatives, and programs to enhance overall client satisfaction and retention. Advocate for clients within InRhythm, ensuring their needs and expectations are met and exceeded across all interactions and touch points. Qualifications: Minimum 10+ years of experience in client-facing roles within the IT consulting or professional services industry. Proven track record of successfully managing client relationships, delivering large programs with Agile Program/Project management, and driving business results and alignment based on roadmap and product vision Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Excellent communication, negotiation, and problem-solving abilities, with a customer-centric mindset. Strategic thinker with a results-oriented approach and a passion for driving client success. Bachelor's degree in business, management, engineering, or a related field; MBA or equivalent preferred.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

LHH is partnering with a growing medical products organization in Fort Worth as they source for a hands‑on Customer Success Supervisor to lead a small team, oversee customer order operations, and partner cross‑functionally to ensure exceptional service delivery. This is an onsite leadership role supporting order management, EDI workflows, logistics coordination, and team development! What You'll Do Lead, train, and coach a Customer Success team. Oversee accurate order entry, fulfillment, tracking, and customer communication Partner with 3PLs, supply chain, and logistics teams to resolve issues and ensure timely delivery. Manage returns, credits/rebills, and customer escalations. Maintain SOPs, work instructions, and compliance documentation. Serve as a key user for ERP (Dynamics GP / SAP S4), EDI, and CRM (Salesforce). Generate and interpret reports (Power BI/Excel) to identify trends and improve processes. What We're Looking For 3-5+ years in Customer Success/Customer Service, Order Management, or similar operations. 3+ years supervisory/leadership experience. Strong EDI experience (850, 855, 856, 810, 820, 852, etc.). Background partnering with logistics/3PL or supply chain teams. A detail‑oriented leader who is organized, proactive, and confident handling escalations. Excellent communication skills and a customer‑first mindset.

About the Company At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. Meet the Team As a Fleet Service Manager II at Torc, you will lead day-to-day fleet maintenance operations at one of our Fleet Ops sites, owning vehicle uptime, service execution, technician performance, and safety compliance. This role blends automotive service leadership, fleet operations, scheduling, and people management in a high-accountability environment. You will function as both a service manager and service workflow owner, ensuring maintenance is executed efficiently, safely, and at a high quality standard while building and leading a strong technician team. This role is ideal for someone with experience in fleet maintenance, dealership service operations, freight operations, or shop leadership, who is comfortable running a service floor and managing real-time operational priorities. What You'll Do Lead daily maintenance operations for autonomous trucks and trailers, ensuring safety, quality, and uptime Own work order flow, scheduling, prioritization, and execution across technicians and engineers Track fleet assets, inspections, preventative maintenance, and service documentation Coordinate vendor repairs and planned maintenance to maximize equipment availability Monitor technician performance, safety adherence, and quality outcomes Coach, develop, and manage technicians while building a strong team culture Ensure compliance with Torc safety standards, maintenance policies, and regulatory requirements Conduct vehicle and maintenance quality inspections and audits Generate operational reports and support continuous improvement across fleet maintenance Maintain a safe, organized, and high-functioning shop environment What You'll Need to Succeed 5+ years in automotive service, fleet maintenance, or heavy vehicle operations Experience in a service leadership role (service manager, fleet manager, shop foreman, or similar) Prior people management experience leading technicians or service teams Strong understanding of automotive systems, diagnostics, and repair workflows Experience with fleet management systems, work orders, scheduling, and service operations Ability to manage labor planning, parts flow, technician workloads, and maintenance prioritization Knowledge of safety standards and local/state/federal vehicle service regulations Strong communication, organization, and operational execution skills Comfort working in fast-paced, uptime-critical environments Bonus Points! Experience with commercial fleets, freight operations, or heavy-duty trucks Shop foreman, dealership service manager, or lead technician background Experience acting as both service manager and service writer Exposure to autonomous vehicles, ADAS, robotics, or advanced vehicle systems Travel, Training, and Safety Requirements Position may require travel to our Torc offices outside of Fort Worth, TX. As well as potential travel to our DTNA Partner Locations. Valid US Driver's license with a safe driving record required. May travel occasionally to other states. May have the opportunity for international travel requiring the ability to obtain a passport and appropriate documents. Comply with Torc's policy regarding the use of alcohol and drugs if operating a vehicle, which includes preemployment, post-incident, and randomized drug testing. Requires appropriate Personal Protective Equipment (PPE) in areas identified through hazard assessment. Requires continuous technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking. Physical Demands Ability to work occasionally in inclement weather/temperature extremes. Ability to be flexible on short notice and may work extended hours/weekends/evenings when project demands. Ability to work and collaborate across locations over different time zones. Perks of Being a Full-time Torc'r Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: A competitive compensation package that includes a bonus component and stock options 100% paid medical, dental, and vision premiums for full-time employees 401K plan with a 6% employer match Flexibility in schedule and generous paid vacation (available immediately after start date) Company-wide holiday office closures AD+D and Life Insurance At Torc, we're committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc'rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. Even if you don't meet 100% of the qualifications listed for this opportunity, we encourage you to apply. Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Hiring Range for Job Opening US Pay Range $136,000 - $163,000 USD Job ID: 102433

ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

ABM Industries is seeking a dynamic and experienced **Aviation Operations Manager - Cabin Services** oversees all aspects of cabin service operations to ensure passenger safety, comfort, and satisfaction. This role includes managing cabin crew, coordinating with cross-functional teams, ensuring compliance with aviation regulations, and driving service excellence.. **Compensation: Up To:** $60,000.00/ annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. **401(k)** - You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested. **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits: Staff & Mgmt (*********************************************************************************************************** a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } **Key Responsibilities** + Lead and manage cabin services operations, including supervision of cabin crew and catering coordination. + Conduct pre-flight briefings, communicate flight details, weather, and safety updates to crew. + Ensure strict adherence to FAA (or applicable jurisdiction) regulations and airline safety protocols. + Oversee in-flight service delivery: meal and beverage provisioning, cabin cleanliness, and entertainment systems. + Handle passenger concerns and disruptions professionally and efficiently. + Coordinate with flight deck, ground operations, and catering teams for seamless boarding and turnaround. + Train, mentor, and assess cabin crew performance, including monitoring certifications and uniforms. + Prepare reports on service performance, incident reports, and flight irregularities for senior management. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } **Required Qualifications** + Minimum of 5 years in cabin services or in-flight operations, including at least 2 years in a supervisory role. + In-depth knowledge of aviation safety regulations (FAA, TSA, EASA, etc.) and procedures. + Strong leadership, communication, and problem-solving skills; capable of handling high-pressure situations. + Customer-focused with excellent interpersonal skills for passenger interaction. + Ability to work flexible schedules, including nights, weekends, and holidays. + Proficiency in aviation operations software and reporting tools. + Aviation experience is preferred. \#200 REQNUMBER: 141211 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

Confidential company is seeking a highly seasoned Plant Manager with plastic sheet extrusion experience to be part of a dynamic team that will build and start up a new factory. This individual will be responsible for the overall performance of the plant, including safety, production, accountability, people leadership, facilities, and maintenance. Extensive training will occur at other manufacturing sites in North America and Europe for the first year. After training, the Plant Manager will be located at the new site and assist with the design and construction of the new Plant and be responsible for developing a team to start up the operation. The ideal candidate is a proven manufacturing leader with extensive experience in driving operational excellence, building high-performing teams, and maintaining a strong safety culture. This is a critical leadership role for the organization, requiring the ability to lead a site while delivering both short-term results and long-term growth. Candidates with experience in plastic extrusion are highly preferred. Essential Functions and Responsibilities: Ensures effective use of resources, including labor, equipment, and raw materials. Collaborate with procurement and supply chain teams to manage inventory and logistics effectively. Develop and manage production schedules to meet customer delivery expectations while balancing efficiency, inventory & cost. Lead, mentor, and develop a team across multiple disciplines (Production, maintenance, quality, safety, logistics). Build a culture of accountability, collaboration, and continuous improvement. Establish clear performance goals, conduct regular reviews, and support career development of staff. Ensure the highest standards of product quality and consistency in line with customer expectations. Ensures a safe working environment within all areas of the Plant while ensuring compliance with all OSHA standards. Oversee quality control systems, audits, and continuous improvement efforts to reduce defects and waste. Oversee preventative and predictive maintenance programs to minimize downtime and extend asset life. Ensures plant facilities, equipment, and utilities are maintained to support safe and efficient operations. Lead capital improvement projects and site infrastructure planning. Minimum Qualifications: Bachelor's degree in engineering, Operations Management or a related field. 10+ years of progressive manufacturing leadership experience, with at least 5 years as a site leader, plant manager, or equivalent. Experience in plastic extrusion or related polymer manufacturing processes. Experience leading capital projects and major facility expansions. A thorough understanding of production processes and manufacturing equipment. Exceptional communication, leadership, and critical thinking skills with the ability to thrive in a remote, autonomous environment. Understandings of Plant finances and budgeting. Ability to competently interact with all levels of the organization. Working Conditions and/or Physical Demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. In performing the duties of this job, the employee is occasionally exposed to dust, airborne particles, loud noises and vibration. Some parts of the Plants might not have climate controls. These areas can be hot or cold depending upon the season. While performing the duties of this job the employee is regularly required to sit, stoop, kneel, or crouch. The employee is frequently required to stand and walk for extended periods of time during the production shift. Extended travel requirements and other commitments after office hours.

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers. Job Responsibilities Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patients and/or family members. Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department. Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections. Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor. Lead, train, and support Patient Services Workers in their roles supporting patients / residents. Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s). Maintains temperature logs for unit refrigerators and freezers. Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed. Assists the clinical staff in ensuring all patients' basic nutrition care needs are met. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Experience as a Patient Services Supervisor required * Demonstrates leadership, interpersonal, communication skills, both written and verbal * Requires strong organizational skills, accuracy, and attention to detail * Must be able to speak, read, and write English. Bilingual abilities preferred, but not required. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth

ADDRESS PO Box 830568 Richardson TX 75083-0568 CONTACT ************************ ***************************** The Bodily Injury (BI) Unit Manager is a key leadership role responsible for directing and supporting a team of 4-5 experienced adjusters who handle both attorney-represented (Level III) and non-attorneyrepresented (Level II) bodily injury claims. This position requires strong technical expertise, sound judgment, and the ability to guide adjusters through complex claim investigations and negotiations. The BI Manager provides immediate and ongoing direction on coverage analysis, liability assessment, injury evaluation, and settlement strategy. This role also oversees reserve accuracy, ensures strict adherence to regulatory and legal deadlines, and maintains high standards of claim handling quality. The manager regularly collaborates with senior leadership, prepares status updates and performance reports, and performs a wide range of operational and administrative tasks essential to the effective management of the BI unit. Requirements · Minimum 10 years of experience handling attorney-represented bodily injury (BI) and property damage (PD) claims, with demonstrated expertise in complex and high-exposure files. · At least 5 years of experience serving as a Bodily Injury Unit Manager or in a comparable leadership role overseeing BI adjusters. · Active Texas adjuster license with the ability to maintain compliance with state regulatory requirements. · Willingness and ability to obtain additional state licenses as business needs evolve. Duties · Supervise a team of up to five BI adjusters, providing daily guidance on claim strategy, diary management, coverage evaluation, liability assessment, injury valuation, negotiation approach, and overall file direction. · Maintain an active diary on every file assigned to each adjuster, ensuring timely follow-up, quality documentation, and consistent progress toward resolution. · Monitor incoming service of process and defense requests, assisting adjusters in coordinating with litigation and ensuring timely responses to litigation-related deadlines. · Support other units as needed, offering technical expertise, cross-departmental collaboration, and assistance during periods of increased workload or special projects.

Company Don Lee Farms is a multigenerational, family-run food manufacturer producing burgers, bowls, and tacos for leading national retailers including Trader Joe's, Costco, Walmart, and Sam's Club. We operate at scale with a focus on food safety, operational discipline, and consistent execution across both branded and private-label products. Role The Plant Manager owns day-to-day manufacturing performance of the facility. This role is fully accountable for safety, quality, service, cost, and people. The Plant Manager leads production, quality, maintenance, sanitation, and warehouse teams to ensure products are made safely, on time, and to specification-every shift, every day. This is a hands-on, on-site leadership role. Responsibilities • Own plant performance across safety, food safety, quality, labor, yield, uptime, and cost. • Ensure full compliance with USDA, GMP, HACCP, OSHA, and company standards. • Set expectations, drive accountability, and develop supervisors and department leaders. • Run daily operations reviews and ensure clear communication across shifts. • Partner with Quality to prepare for and execute internal, customer, and regulatory audits. • Drive corrective actions, root cause analysis, and continuous improvement initiatives. • Oversee production planning and execution to meet customer service and inventory targets. • Partner with Maintenance to ensure equipment reliability, preventative maintenance, and capital planning. • Support new product launches and process changes with R&D and Operations. • Identify operational risks early and take decisive action to prevent disruptions. • Build and sustain a culture of ownership, discipline, and teamwork. Requirements • 5+ years of leadership experience in food manufacturing operations. • 5+ years managing supervisors or managers in a production environment. • Strong understanding of food safety systems, GMPs, HACCP, and USDA environments. • Proven ability to lead in high-volume, fast-paced manufacturing operations. • Comfortable being on the production floor and holding teams accountable in real time. Preferred • USDA-regulated facility experience. • Frozen food or protein manufacturing background. • Experience operating mixed meat and vegetarian production lines. • Track record of improving yields, reducing downtime, and controlling labor and waste. Location In-person role based at our Mansfield, Texas manufacturing facility. Compensation Competitive and based on experience.

Line and Shine Services Company: Line and Shine Services - Parking Lot Striping, Power Washing & Property Maintenance About Us At Line and Shine Services, we don't just stripe parking lots and pressure wash properties - we help multifamily and commercial properties shine . With a reputation for precision, reliability, and customer-first service, we're growing fast and looking for a General Manager who embodies the same entrepreneurial spirit that built this company from the ground up. Who We're Looking For We're not looking for someone who does the bare minimum. We're looking for someone with hustle. The kind of leader who: Sees the details that others miss, and knows that small things make the big difference. Leads from the front, setting the standard in effort, attitude, and accountability. Is teachable and humble, always looking to grow - but still confident enough to take charge. Treats the business like their own, because to us, we need a leader who acts like it is their baby. Goes the extra mile every time - not because someone told them to, but because that's who they are. We can teach you the technical side of the job. What we can't teach is hustle, drive, and pride in your work . That's innate. If you've got it, we want you. What You'll Do Oversee day-to-day operations of our crews and services (striping, pressure washing, property maintenance). Lead and inspire a team of technicians - balancing accountability with respect. Manage scheduling, quality control, equipment maintenance and customer communication. Bid and Build relationships with customers. Grow the business, our offerings and customer base. Spot inefficiencies and fix them before they become problems. Work alongside ownership to grow the business, expand service lines, and increase profitability. Represent Line and Shine Services with professionalism, energy, and passion. What We Require Strong leadership skills with a “servant leader” mindset. You will be out of the office working on job sites as much as in the office. Entrepreneurial drive - you treat the business like it's yours. Excellent communication and organizational skills. Ability to problem-solve under pressure. Valid driver's license; willingness to be in the field when needed. Experience in property services, construction, or related fields is a plus - but not required. We care more about your hustle and leadership potential than your résumé. Why Join Us Opportunity to take ownership of a growing company's operations. A culture that rewards initiative, hard work, and innovation. Competitive pay + performance-based growth opportunities. Work directly with founders who understand the grind - and value hustle. Pay: Salary Plus bonuses comp plan. Base starts at $45,000 a year depending on experience. How to Apply If you're tired of clock-watchers, politics, and mediocrity - and you're ready to prove you've got the heart, hustle, and leadership to take Line and Shine Services to the next level - we want to hear from you. We don't hire employees. We hire hustlers with grit. If that's you, apply today.

This Residential Hotel Manager is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction, and support to hotel employees; maintain a high-quality product. This Hotel General Manager will have an incredible 2 Bedroom and 2 Bathroom apartment with all utilities paid. Education & Experience · Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and/or rates. · Support sales efforts as directed by the Management and the corporate sales organization. · Train front desk staff to successfully perform selling techniques and procedures for current promotions. Financial Results: · Provide input to the annual budget by forecasting changes in operating expenses and labor cost. · Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. · Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. · Execute company policies and procedures for purchasing. Guest Satisfaction: manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. · Employee Satisfaction: Train and develop employees in accordance with Human Resources programs and guidelines. · Train staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. · Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. · Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. · Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees. Conduct wage surveys to provide input to the annual budget and to ensure that the hotel is offering competitive wages. · Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. · Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover. Product Quality: · Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. · Manage the preventative maintenance and quick-fix programs in accordance with company standards. · Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies. MINIMUM EDUCATION: · Bachelor's Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable. 5 years as Hotel General Manager or other hotel management role. Physical Requirements · Must be able to sit or stand for long periods at a time. · May be required to do light lifting or carrying. · Capable of working in a fast-paced environment and in stressful situations. · Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. · May be required to walk and/or stand for long periods of time. · Must be flexible in work hours/days. · Must possess a valid driver's license. General Requirements · Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access. · Must have full knowledge of Hotel Management and Operations. · Must have effective oral and written communication skills. · Must have good analytical skills and decision-making ability.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, Customer Service Representative In this role, Representative responsible for addressing clients' concerns promptly and effectively, ensuring their satisfaction. Will also assist in resolving past due accounts, contributing to improved financial outcomes. Responsibilities · Should be able to work in blended environment catering both Inbound & Outbound Calls. · Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services. · Ensure that the account becomes current & provide solution to keep it current for long term. · Willing to take additional training as suggested by management. · Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you! Minimum Qualifications · Good Attendance Record · Good written and verbal communication skills · With high level of confidentiality and professionalism · Basic/Good Computer Skills · Basic knowledge in MS Word & Excel · Willing to rotate shifts and weekly offs · Open and receptive to feedback · Ability to work in a fast-paced environment where standards of quality and timelines are established. · High on integrity to ensure compliance. · Ability to work on a team. Preferred Qualifications/ Skills · With BPO or contact center experience · Must be amenable to work onsite - DFW Site (Richardson, TX) · Assertive and confident · Strong negotiation skills · Problem solver with procedure driven judgment to find the best solution. Why join Genpact? · Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation · Make an impact - Drive change for global enterprises and solve business challenges that matter · Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities · Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day · Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is 19.00 per hour.. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Location-based Roles Richardson TX area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location Richardson TX Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 7, 2025, 4\:28\:40 PM Unposting Date Apr 6, 2025, 11\:59\:00 PM Master Skills ListOperations Job CategoryFull Time

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list. DESCRIPTION The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to; a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates. The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative. OBJECTIVE Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly Help plan and execute staffing, training, and supervision for all department team members Possess a working knowledge of all department and company policies and procedures Assist in identifying and developing promotional opportunities for the restaurant Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered Conduct interviews and make recommendations of candidates for new hires Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner Conduct and participate in meetings with management and staff Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation Evaluate information to render an opinion or take action based on that information that will impact the department or function Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction Provide administrative, operational, and logistical support as needed Responsible for confidential and time sensitive material Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use Additional duties as necessary and assigned by the Direct Report or their designated representative SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business: Work towards property goals and objectives in conjunction with offsite corporate team. Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff. Exhibits leader qualities and functions as determined by corporate team, to all employees. Additional duties as necessary and assigned. QUALIFICATION STANDARDS A minimum of 5 years of previous food and beverage management and 3 years General Manager experience Have strong leadership abilities, sound judgment, and knowledge of operations Experience working in food-centric concept, high volume but intimate atmosphere Exceptional organizational, verbal and written communication skills Excellent customer service skills and experience working with VIP and regular clientele Ability to multi-task and perform calmly in a fast-paced environment Exceptional organizational, verbal and written communication skills Strong attention to detail Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience Excellent interpersonal skills to communicate with all levels of management and employees Ability to read, write & speak fluent English Strong computer skills are necessary to handle generating reports Flexible schedule Professional appearance and demeanor Must be able to work nights, weekends and holidays as needed Must maintain the mental and physical stamina to work extended shifts and days COMPENSATION AND BENEFITS Competitive Compensation Annual Bonus based on transparent, performance dependent standards Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire Comprehensive dental and vision insurance Paid Time Off Promotional Opportunities Free Shift Meal Benefits: Dental insurance Health insurance Paid time off Vision insurance Shift: 10-hour minimum shift Weekly day range: Every weekend Weekends as needed Experience: Restaurant management: 5 years (Required) General Manager - Steakhouse: 3 years (Required) Food service: 3 years (Preferred) Ability to Relocate: Dallas, TX 75207: Relocate before starting work (Required)