Customer service manager jobs in Port Orange, FL

We're seeking an experienced, operationally strong Plant Manager to lead a high-growth beverage canning facility generating approximately $40 M in annual revenue. The ideal leader is both strategic and hands-on, with a deep understanding of beverage and/or nutraceutical production, quality systems, and continuous improvement. This role will play a key part in driving operational excellence, scaling production capacity, and fostering a culture of safety, quality, and performance. As Plant Manager, you will be responsible for full site operational oversight across multiple facilities - including production planning, safety, quality, maintenance, supply chain coordination, and people leadership. You will ensure that production goals are met on time, within budget, and in compliance with all regulatory and customer requirements. This role demands a proactive problem solver who thrives in a fast-paced environment and is passionate about operational efficiency and team development. Key Responsibilities Operational Leadership Drive end-to-end plant operations including bottling, packaging, warehouse, and logistics functions Oversee production planning, scheduling, and execution to meet customer and company demand Lead cross-functional collaboration between Quality, Engineering/Maintenance, Supply Chain, and Sales Implement metrics and performance tracking (OEE, throughput, yield, cost variance) to support data-driven decision making Safety, Regulatory & Compliance Champion a culture of safety and compliance; ensure adherence to OSHA and industry best practices Maintain compliance with applicable regulatory standards (e.g., FDA food safety and dietary supplement regulations) and customer audit requirements Partner with Quality to ensure effective GMP compliance and corrective action closure Quality & Continuous Improvement Collaborate with Quality and R&D teams to integrate quality at every step of manufacturing Drive lean manufacturing, Six Sigma, or continuous improvement initiatives to eliminate waste, reduce variability, and improve flow Lead root cause analysis and corrective/preventive actions for production issues and deviations People Leadership & Development Hire, coach, and develop plant supervisors, team leads, and frontline staff Build a performance-oriented culture with clear goals, accountability structures, and recognition programs Ensure effective communications, safety training, and change management across all shifts Financial & Business Results Manage plant budgets including labor, materials, utilities, and capital projects Align capital investment priorities with business growth plans and production needs Identify opportunities to reduce cost, enhance throughput, and support revenue growth Qualifications Bachelor's degree in Engineering, Food Science, Operations Management, Business, or related field; MBA or advanced certification a plus 8+ years' progressive manufacturing leadership experience; experience with beverage, food, or nutraceutical production strongly preferred Proven ability to lead complex operations and multi-shift teams in a regulated environment Strong understanding of quality systems, regulatory compliance, continuous improvement methodologies, and supply chain fundamentals Excellent communicator with the ability to influence at all levels and drive cross-functional alignment Hands-on leader with a track record of executing goals while developing people and fostering accountability

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets. What We Offer You: Pay Range: 65,000 - 80,000+ / yr Benefits: Medical, Dental, Vision, Group Life, & HSA Matching 401k benefits On-going training & development Career Advancement Opportunities Company laptop and phone Paid Holiday Paid Vacation Birthday Pay Weekly pay What You Will Do: Manage the performance of plumbing technicians in the field via phone and onsite visits. Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met. Hire, train, and develop a team and manage the team of plumbing technicians . Manage plumbing technician board through Service Titan Implement and enforce a quality control process throughout the department Address and resolve customer issues Be a champion of the Frank Gay Service culture and Live the Core Values What You Will Need: At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services. At least three years (3) Plumbing supervisor experience with an ability to train others. In home services Industry knowledge and experience Must be willing to work outdoors in any weather conditions. Experienced and high-performing residential plumbing calls High Technical aptitude with troubleshooting and resolving plumbing issues Experience training junior technicians and establishing a career path for growth Proactive, someone who takes ownership Service Titan Software experience a plus Open Schedule Availability compatible with the demands of the business Open to learning and working with technology Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.

Job Title: Retail Store Manager - Flagship Location Klassy is a fashion brand redefining comfort for the girls. Our clothing is designed to give comfort and style and we have a beloved community of women nationwide. After 6 years as an ecommerce-only brand, we're opening our first-ever flagship store in a high traffic main-street district (Park Ave, Winter Park FL)-and we're looking for a leader to bring the Klassy in-store experience and brand to life. Position Overview The Retail Store Manager will be the driving force behind our flagship store's success. This role is perfect for a leader who thrives in a high-energy, customer-focused environment and is passionate about style, service, and creating memorable brand moments. You will be responsible for all aspects of store operations-from achieving sales goals to building and inspiring & managing a high-performing team. The retail experience is experiential, with a matcha bar and vintage photobooth in the space. We are expecting 300 customers in the store a day. In addition to managing this dynamic environment, the Retail Store Manager will be expected to manage a store events calendar that engages the local customer base. Key Responsibilities Lead and motivate the store team to meet and exceed sales and service goals. Deliver a premium in-store experience aligned with Klassy's brand values and aesthetic. Recruit, train, and coach team members for success. Oversee daily operations including opening/closing, inventory control, merchandising, and scheduling. Maintain visual standards that reflect the Klassy brand, including seasonal updates and product storytelling. Analyze sales reports and implement strategies to maximize revenue. Provide insights on sales reporting Ensure operational compliance with company policies, procedures, and standards. Resolve customer concerns with professionalism and brand integrity. Create and manage a retail events calendar Ensure usable content can be captured at retail in an aesthetic and social-first manner Collaborate with corporate teams on new product launches, events, and promotions. Qualifications 3+ years of retail management experience (fashion/apparel strongly preferred). Proven track record of meeting sales goals and driving team performance. Understanding as to how local customer base and events drive sales and engagement Ability to manage retail staff and build a pragmatic, drama-free environment Exceptional leadership, communication, and interpersonal skills. Strong visual merchandising skills and attention to detail. Comfortable with POS systems, inventory management, and basic reporting. Availability to work a flexible schedule, including evenings, weekends, and holidays. What We Offer Competitive salary + performance-based bonus. Employee discount on Klassy products. Opportunity to lead in our premier flagship location and shape the in-store customer experience. Growth potential within a rapidly expanding brand.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

About the Role Florida Orlando Company Siemens Gamesa Renewable Energy, LLC Organization Wind Power Business Unit Onshore Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day Customer Order Management (COM) employees act as a liaison (or driver) between our regional (internal) customers (Operations, Aftermarket Parts & Project Management) and our global departments such for the supply of parts & consumables to wind farm sites. COM's main responsibilities are: Obtaining and providing expected delivery dates, shipment tracking information and proof of deliveries, initiates expediting and supports supply solutions when required, ensures that system orders are processing correctly, helps manage order delivery scheduling, helps support customer service and quality issues and monitors backlog to reduce order aging. A typical day would involve meetings with your assigned customer base to manage and address open order lines and support requests and questions as needed. You would then use the many system reports (Open Order Report, Completed Order Report, Incompletion Log, VL06O Delivery Note Report, APO Schedule Report & Planning Tracking Report) & tools (MD04 Order Pegging, TD Playbook, Jira Ticket System & MD Ticket System) available to you for the management of order lines with the goal of meeting our promised delivery times while meeting customer delivery expectations as best possible. How You'll Make an Impact * Strong customer relationships via regular meetings & communications * Driving on-time delivery to the systems first promise date(s). * Strong management of order line backlog to keep it from aging. * Manage delivery scheduling and help with quality issues. What You Bring * Bachelor degree with 3-5 years of Supply Chain experience preferred or high school diploma or equivalent with 8 plus years preferred * Strong communication, negotiation and relationship building skills. * Strong organization and system skills & experience (SAP: S&D or EWM, Office: Excel, Power Point, Outlook, TEAMS & Word) * Understanding of Supply Chain and Purchase Order contract language with a background in the energy sector. * Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. About the Team The team is made up of 7 to 8 COM staff with 1 to 2 COM leads (Systems & Training and Projects & Turbine Down) managed by a COM Manager Head of the department. Ideally the team is located within the NA region (Canada & USA) along with the wind turbine fleet and customers that they support while leaning towards centralization of the existing Orlando Florida & Oakville Ontario offices. Note: We do have team members that work remotely within the region from a home office. Who is Siemens Gamesa? Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation Rewards/Benefits * Career growth and development opportunities * Supportive work culture * Company paid Health and wellness benefits * Paid Time Off and paid holidays * 401K savings plan with company match * Family building benefits * Parental leave This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: ****************************************************** The base salary range for this position varies by location. For positions based in the United States, the base salary range is $70,630 to $100,900 annually. Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. California Privacy Notice California residents have the right to receive additional notices about their personal information. Click here to read more.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. You will have a portfolio of customers You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content Identify criteria for assisting your customers by using Success Plays in the Success Platform Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years of related work experience; OR equivalent work experience Apply proficient knowledge of standard principles, theories, concepts and techniques Build productive working relationships Analyze information and propose solution to meet needs of customers FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Position Description: This position is responsible for leading and managing the operations of the Customer Service - Mobility Services Division. Key areas of oversight include the mobility services call center, fare media sales and information functions at LYNX Central Station (LCS), customer relations, the Lost and Found Program, customer ID program, and all Travel Training workshops and presentations. The position also involves real-time monitoring of performance metrics, representative activity, and operational conditions such as detours and weather impacts. The incumbent ensures service levels are consistently met, proactively adjusts staffing using scheduling tools, and supports frontline staff with the resources and guidance needed to deliver high-quality service. Additionally, this role fosters strong partnerships with subcontractors in the ACCESS LYNX and NeighborLink divisions. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance. Represents LYNX at public, private, and community events, including outreach meetings and forums. Collaborates with advocacy groups and manages programs such as Advantage and Youth ID to enhance service awareness and rider engagement. Partners with the Supervisor of Eligibility to support the Travel Training program for individuals and organizations. Leads and supervises division personnel, delegates tasks, monitors progress, and conducts regular staff meetings to address issues and provide guidance. Oversees staffing, training, and operations at LYNX Central Station to ensure effective customer service and timely dissemination of information. Upholds LYNX's core values, mission, vision, and service standards. Engages with advocacy 9organizations and participates in access and disability committees to promote inclusive transportation. Manages customer interactions across all channels, ensuring timely resolution and provides feedback to contractors for service improvements. Analyzes customer feedback and satisfaction data to evaluate service effectiveness and prepares reports for the Board. Identifies and resolves performance issues within the department and among subcontractors through training, resource allocation, and technology enhancements. Monitors and manages operating and capital budgets, ensuring cost control and timely contract payments. Responds to service disruptions caused by street closures, detours, or weather, and implements solutions to maintain schedules. Communicates with LYNX leadership regarding service-impacting issues and public perception concerns. Manages multiple projects and contributes to large-scale initiatives. Promotes cross-departmental collaboration to develop and implement customer-focused strategies. Monitors internal and external trends to support strategic planning, service enhancements, and call volume forecasting. Works closely with paratransit subcontractors and NeighborLink to improve rider experience and service performance. Required Qualifications: Bachelor's degree from a regionally or nationally accredited institution in transportation, business administration, public administration, or a related field. At least five years of full-time professional experience in customer service program administration, including three years in a supervisory or management role. Experience must include work with services for individuals with disabilities (paratransit). Additional directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year basis. Must possess and maintain a valid Florida Driver's License and safe driving record. Desired Qualifications: Five years of experience in paratransit operations. Knowledge, Skills, and Abilities (KSAs): Strong knowledge of Americans with Disabilities Act (ADA), Section 504, and Federal Transit Administration (FTA) policies and compliance requirements. Understanding of customer service operations, quality management, and relevant sponsoring agencies (e.g. MetroPlan, Transportation Disadvantage Commission). Familiarity with automated demand/response reservation and dispatch systems. Proficiency in budgeting, financial analysis, and cost estimation. Ability to analyze performance data, make statistical inferences, and manage sensitive information with professionalism. Strong organization and time management skills; adaptable to change. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent service. Work Environment and Special Considerations: Works in an office environment with occasional local and out-of-state travel. This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading. Cell Phone Use: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy. Support Personnel Workforce Members: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered support personnel of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, shall be expected to return to their normal work schedule as soon as possible or when otherwise notified after the emergency has occurred. Sponsorship Notice: LYNX does not sponsor employment-based visas, including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Rate will be determined by the qualifications of candidates who exceed the minimum requirements. Applications are reviewed as received, and interviews will be scheduled for the most qualified candidates, as applications are reviewed. Your talent, skills and experience will be rewarded with a competitive compensation package. FREE employee only health insurance Dental, vision, short-term and long-term disability insurance available Retirement plan Life insurance Paid vacation and sick leave Paid holidays FREE LYNX bus transportation for employee, spouse and children Employee wellness center

Job DescriptionSalary: At Frontline Insurance, we are on a mission to Make Things Better, and our Customer Service Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values Integrity, Patriotism, Family, and Creativity are at the heart of everything we do. Were committed to making a difference and achieving remarkable things together. If youre looking for a role, as a Customer Service Manager, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Customer Service Manager enjoys robust benefits: Hybrid work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as a Customer Service Manager: Actively manage the Customer Service team to deliver timely, accurate, and high-quality service supporting the Underwriting Department. Assist team members in resolving complex issues and provide guidance on underwriting guideline changes and their impact on assigned work. Assist in training initiatives for new hires and ongoing staff educational development. Collaborate with senior underwriting management to develop and implement policies, strategies, and process improvements. Document and address performance or conduct issues promptly, maintaining accurate HR records. Ensure compliance with company policies, regulatory requirements, and quality standards. Handle and oversee special projects assigned by leadership. Monitor team performance in real-time and ensure service level targets are consistently met. Oversee escalated customer calls and ensure prompt resolution. Participate in the development, testing, and implementation of new software and programs to improve operational efficiency. Participate in requirement workshops and assist with sign offs for new initiates and system enhancements. Prepare and distribute weekly production and performance reports. Conduct semi-annual and annual performance reviews for team members. Foster a positive team environment that encourages collaboration, accountability, and continuous improvement. Monitor team performance, provide ongoing feedback, and implement strategies to enhance efficiency and productivity. Supervise daily operations by setting priorities, scheduling tasks, and making necessary adjustments to ensure queues and deadlines are met efficiently Perform quarterly spot checks and time gap assessments; implement coaching plans as needed, with increased frequency if concerns arise. Direct daily operations of the Customer Service Department by setting priorities, assigning tasks, and adjusting schedules to maintain workflow. What we are looking for as a Customer Service Manager: High School Degree required. Bachelors degree in related field preferred Minimum of3+ years of experience in Property & Casualty Insurance, Sales/Customer Service, and/or Call Center operations (preferred). At least one year of prior management or supervisory experience (preferred). An active 4-40, 20-44, or 2-20 license is required. CPCU designation is preferred. Why work for Frontline Insurance? At Frontline Insurance, were more than just a workplace were a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

COLAMCO is a leading information technology reseller supporting enterprise, education, and government customers across the United States. We specialize in delivering hardware, software, and service solutions that help organizations operate efficiently and effectively. Our commitment to excellence, customer satisfaction, and ethical business practices defines everything we do. Position Overview We are seeking an experienced and dynamic Customer Service Manager to lead our customer service operations and ensure our clients receive exceptional support throughout the entire sales and service process. In this role, you will oversee daily operations of the Customer Service Department, ensuring quality, responsiveness, and cost efficiency while maintaining strong relationships with customers, vendors, and internal teams. The Customer Service Manager serves as a key liaison between our customers and internal departments, translating company goals into effective operational plans, driving improvements in customer experience, and supporting the overall success of COLAMCO's sales organization. Key Responsibilities Leadership & Planning Provide strategic direction and operational oversight for all customer service activities. Translate the company's objectives into actionable plans for day-to-day operations. Establish departmental goals, KPIs, and performance standards aligned with company objectives. Supervise, coach, and evaluate the Customer Service team to ensure high productivity and professional growth. Customer Service Excellence Ensure customer inquiries, orders, and service requests are handled promptly and effectively. Monitor key performance indicators such as on-time delivery, backlog management, and customer satisfaction. Identify recurring issues and implement process or system improvements to enhance service quality. Maintain strong relationships with key customers, vendors, and business partners. Operational Management Oversee order acknowledgments, backlog reports, and customer concern resolution. Coordinate cross-functional collaboration with Sales, Logistics, and Finance teams. Enforce company policies and procedures within the Customer Service Department. Ensure compliance with all applicable federal, state, and local laws. Initiate and oversee software or system enhancements to improve efficiency. Staff Development & Training Recruit, train, and mentor departmental staff in customer service best practices, product knowledge, and internal processes. Ensure all team members are equipped to handle customer interactions effectively and professionally. Maintain backup coverage to ensure business continuity during absences. Continuous Improvement Monitor industry trends and technological advancements that can enhance customer service operations. Gather and analyze customer feedback to identify opportunities for service enhancement. Collaborate with leadership to develop in-house strategies for improving specialty product support. Qualifications Education: Bachelor's degree required Experience: Minimum of 5 years in a customer service role and 5 years in a supervisory or management capacity. Proven experience in leading a customer service team in a technology or sales-driven environment. Skills & Competencies: Strong leadership and people management skills. Excellent communication, problem-solving, and organizational abilities. Proficiency with CRM, ERP, and sales management systems. Ability to analyze data, manage multiple priorities, and make sound decisions. High level of professionalism and integrity. Performance Metrics Achievement of departmental goals for customer satisfaction, efficiency, and cost control. Reduction of recurring customer issues and timely resolution of service requests. Compliance with company policies and regulatory requirements. Effective management and development of Customer Service staff. Compensation & Benefits Competitive base salary commensurate with experience. Annual performance-based bonus.

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products Act as the quarterback for a regional territory of our largest automotive customers, including 2-3 onsite dealership visits per week Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products Proactively engage with customers during the renewal process to secure renewals and drive customer retention. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage Proactively anticipate and address potential challenges to ensure a seamless customer experience. Develop strong relationships with customers and become a trusted advisor. Work cross-functionally to relay product feedback Travel: This role requires approximately 50% travel within the assigned region What you should have: Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products Demonstrated ability to go above and beyond to maximize retention save % Demonstrated experience and success in a customer success or account management role Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs) Ability to provide strategic contributions through proven active involvement in shaping departmental strategies Excellent problem-solving and analytical abilities to understand and address customer challenges effectively. Technically adept and able to grasp complex software concepts quickly What we hope you have: Scored top 10% in your performance reviews for the past 3 years 3+ years Automotive experience 5+ years Customer success, consulting, onboarding, or account management experience 3+ years B2B software experience 4-year degree required Consistent over-achievement in past and current positions Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $52,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Keep Comfortable Away From Your Comfort Zone Yellowstone Local is proud to represent Lane Electronics & Alarm Systems Inc., an industry leader in low-voltage security and life safety solutions. If you're a hands-on leader who knows how to run schedules, guide technicians, and take ownership of service operations, Lane Electronics is ready for you to step in and lead. What's in it for You? Pay: $60,000 - $80,000 annually, depending on experience Full-time schedule: Monday through Friday On-call availability for emergency service needs Company vehicle provided Health, dental, and vision insurance 401(k) retirement plan Paid vacation, holidays, and sick time Positive work environment with a team-first culture Why You'll Love It Here Trusted by Central Florida clients for over 30 years Family-owned with a people-first culture and hands-on leadership Work closely with a skilled team of technicians and office staff You will play a direct role in shaping service performance and technician success Stable company with strong client relationships and consistent project flow A leadership role where your voice, ideas, and impact matter every day Your New Role As the Low Voltage Service Manager (Fire Alarm & Security) at Lane Electronics, you will oversee the day-to-day operations of the service department. You will manage technician scheduling, support field performance, handle customer service escalations, and help coordinate installation and maintenance timelines. This position is based out of Winter Park, FL. Oversee technician schedules and daily service coordination Lead and support technicians on fire alarm and low-voltage projects Respond to customer inquiries and ensure satisfaction with service quality Assist with troubleshooting, planning, and field support when needed Maintain accurate service records and job documentation Collaborate with leadership to improve workflow and efficiency Help drive training, accountability, and overall technician performance Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Minimum 5 years of experience in low-voltage service Prior experience leading or mentoring a technician team Strong organizational and communication skills Ability to manage schedules, customer expectations, and field operations Knowledge of fire alarm, security, access control, or video surveillance systems Familiarity with job tracking or service scheduling tools Valid driver's license and ability to meet company driving standards Must meet any required state or industry licensing and compliance criteria Lane Electronics & Alarm Systems Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 501 N Orlando Ave Suite 207 Location: USA Marshalls Store 1332 Winter Park FLThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store - ORL-WATERFORD LAKES, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

What makes us great… At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Your role in our success will be… The Supervisor, Meter Services supervises and assists all meter reading and meter testing activities (setting up routes, assigning routes to meter readers, ensure routes are uploaded into systems, meter testing) for the Florida natural gas distribution systems. The role manages re-reads from contractors or inhouse readers and requires knowledge of all aspects of meter reading functions, requirements and compliance activities. What you'll be working on… Provides leadership and efficient supervision of the day-to-day activities of Chesapeake's internal and external meter readers. Manages performance coaching/appraisals and the recruitment, development, training, engagement and retention of team members to adequately staff the department. Develops efficient, organized, and productive work plans (daily, weekly, monthly, etc.) that allocate department resources effectively to achieve desired objectives in a timely manner. Promotes and demonstrates the importance of recording accurate meter reads while being friendly and courteous to customers in the field. Stays abreast of changes and updates to Itron software and Automated Meter Reading handheld devices and provides testing/troubleshooting/training on new features. Monitors performance of Meter Readers to ensure meters are being read properly and communicates/informs Customer Care Manager accordingly. Ensures all department Reread Service Orders and Transponder Service Orders are completed timely. Ensures all meter field testing is performed by company procedure to maintain compliance. Maintains a working schedule of Meter Read Units (MRU's). Assigns route/sequence for new accounts, and re-sequence meter routes for efficiency as necessary. Identifies and reports illegal gas usage, damaged or broken equipment, public safety hazards and gas leaks as encountered in the field. Who you are... High school diploma but Bachelor's degree in Business or a related degree preferred Two (2) years' experience in utility meter reading and/or testing Knowledge of Field Deployment Management Knowledge of SAP (Systems Applications and Products) preferred Knowledge of STAR (System Advanced Metering and Reading) Knowledge of the problems, methods and techniques encountered in a meter reading operation Knowledge of the types of hazards associated with reading meters Supervisory experience and skills Ability to communicate clearly Ability to define local goals and develop plans to achieve goals Ability to maintain accurate records and prepare clear and concise reports Ability to learn to perform tests on the digital meter reading equipment Ability to establish and maintain effective working relationships with internal and external customers Benefits/what's in it for you? Flexible work arrangement Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email **************** .

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel ”Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel “Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! What Will I be Doing? This position oversees the day-to-day operations in the Loan Servicing department. It also creates/updates written procedures and work instructions, facilitates training, and assists in the compilation of data and reports regarding the performance of the mortgage receivables serviced by HGV. This position works closely with Operations in order to automate and streamline processing activities, utilizing all available technology. What Are We Looking For: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience: Associates' Degree 3-5 years or related experience 1+ year of management or supervisory experience Highly proficient computer skills, including Windows and Microsoft Office products, particularly Excel. Experience automating and standardizing operational processes. Excellent organizational skills and attention to detail Excellent verbal and written communication skills Ability to work in a team environment Accounting experience Experience working in a mortgage/loan servicing application, such as LSAMS, Servicing Director or other Willingness to work occasional overtime, including weekends and holidays Bachelor's Degree 5+ years of related experience 2+ years management or supervisory experience In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred: HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Responsibilities include: Review, delegate, and approve work performed by Loan Servicing staff at all levels. Assist in the development and implementation of strategies for operational activities, including posting payments, collections, and cancellations due to foreclosures and bankruptcies. Oversee the accurate completion of cash reconciliation duties and the resolution of reconciling items. Ensure compliance with internal and external reporting requirements, including IRS reporting (Forms 1098, 1099). Complete all required audit requests including review of loan servicing controls, provide sample sets, and cash reconciliation support. Work effectively with HGV team members across departments to effect changes and complete special projects required as part of company-wide goals and objectives. Assist management with staff performance reviews Train and cross-train fellow team members on various functions. Create and/or update SOPs to ensure accuracy per established policy. Run existing reports and/or facilitate the creation of new reports utilized to perform duties. Identify operational control points and weaknesses, and associated exposures. Develop an acute understanding of the utilization of available technology and document process flows. Review, adjust, and approve team member timecards and attendance. Assist team members with onboarding and ongoing maintenance of all applicable work-related resources. Carry out any reasonable request by management. Embody the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Complete all required Company training/compliance courses as assigned. Adhere to Company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned.

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region's adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas - including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care - from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review "60 Hospitals and Health Systems with Great Oncology Programs" list. Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida's east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Coordinates activities of team members providing pharmacy services for assigned service areas under the direction of the Supv, Pharmacy Operations II. Workschedule: This is a day shift position Monday - Friday some weekends. This position will be mostly in Dr. Phillips and St. Cloud Responsibilities Essential Functions Performs all normal functions of a licensed pharmacist and fills pharmacist role to allow team members to participate in a variety of clinical and administrative activities. Maintains current knowledge in pharmacy, management, and medication safety issues by active participation at local and national conferences, reading journals, etc. Interviews prospective team members along with other members of team and participates in selection process. Coordinates new team member orientation. Participates in all personnel management issues involving team members. Oversees scheduling and provides supervision of team members as appropriate to achieve clinical and operational goals. Conducts coaching plans or assists in their development for pharmacist and technician team members. Demonstrates leadership skill in both verbal and nonverbal communication behaviors. Assists in coordinating development and implementation of systems and policies and procedures for effective pharmacy services throughout Orlando Health. Participates in Process Improvement and Quality Management programs and assures compliance of assigned areas of responsibility. Meets regularly with the management team to plan, revise or implement new services, policies and procedures, budgets, etc. Meets regularly with team members to share information, provide guidance and review and resolve issues. Assures compliance with Safety and Infection Control practices and meeting legal requirements within designated areas. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Establishes and maintains an open communication process with all team members and physicians. Collaborates with Clinical staff to help implement and maintain clinical programs and education for team members and service areas. Assists in coordination of MUE, CAPS and other programs as needed. Qualifications Education/Training Pharmacy degree (Bachelor of Science or Doctor of Pharmacy) is required. Licensure/Certification Must be licensed as a pharmacist by the Florida Board of Pharmacy or must obtain licensure within 4 months of hire. Once obtained, license must be maintained as active. Experience One (1) year of hospital pharmacy practice experience (or ASHP accredited residency). Education/Training Pharmacy degree (Bachelor of Science or Doctor of Pharmacy) is required. Licensure/Certification Must be licensed as a pharmacist by the Florida Board of Pharmacy or must obtain licensure within 4 months of hire. Once obtained, license must be maintained as active. Experience One (1) year of hospital pharmacy practice experience (or ASHP accredited residency). Essential Functions Performs all normal functions of a licensed pharmacist and fills pharmacist role to allow team members to participate in a variety of clinical and administrative activities. Maintains current knowledge in pharmacy, management, and medication safety issues by active participation at local and national conferences, reading journals, etc. Interviews prospective team members along with other members of team and participates in selection process. Coordinates new team member orientation. Participates in all personnel management issues involving team members. Oversees scheduling and provides supervision of team members as appropriate to achieve clinical and operational goals. Conducts coaching plans or assists in their development for pharmacist and technician team members. Demonstrates leadership skill in both verbal and nonverbal communication behaviors. Assists in coordinating development and implementation of systems and policies and procedures for effective pharmacy services throughout Orlando Health. Participates in Process Improvement and Quality Management programs and assures compliance of assigned areas of responsibility. Meets regularly with the management team to plan, revise or implement new services, policies and procedures, budgets, etc. Meets regularly with team members to share information, provide guidance and review and resolve issues. Assures compliance with Safety and Infection Control practices and meeting legal requirements within designated areas. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Establishes and maintains an open communication process with all team members and physicians. Collaborates with Clinical staff to help implement and maintain clinical programs and education for team members and service areas. Assists in coordination of MUE, CAPS and other programs as needed.