Customer service manager jobs in Racine, WI - 1,393 jobs

Summary: The Director of Customer Service, reporting to the VP of Sales, is directly responsible for the development of a strategic Customer Service roadmap and the execution of Customer Service objectives to achieve company-wide performance goals. The Director of Customer Service is responsible for leading and directing the Customer Service team, including Application Engineers, will be committed to employee development and engagement, and will have the ability to develop and maintain strong teams. Essential Duties and Responsibilities: Direct the Customer Service Managers to develop strategy and guidelines for providing a superb customer experience across all branches through the identification of a clear vision, employee training plan, monitoring, and feedback methods. Direct and ensure the execution of product training for all current and new employees to increase our product expertise to provide effective customer solutions and increased customer experience. Become proficient in the use of our operating system to ensure all branches are using it consistently and effectively to service the customers both internally and externally. Direct the Customer Service Managers to coordinate financial or budget activities to fund operations, maximize investments, increase efficiency, and achieve set KPI's. Develop a strong relationship with top customers and assist in processing quotes, orders, RMA's, Sales requests, etc. to meet customers' deadlines. Learn product offerings of our major suppliers in order to be versed enough to assist your team to apply the most appropriate solutions for our customers and/or work directly with suppliers to resolve issues. Assist the VP Sales and Marketing in the development of short term and long-range strategies, plans, and budgets based on corporate goals and growth objectives. Review ongoing performance results to targets and activity reports to measure productivity and identify areas needing cost reduction or process improvement. Ensure that all reports are accurate and up to date. Monitor monthly sales volume with our key suppliers to ensure the company is on track for meeting our yearly expectations and ensure that they efficiently and effectively provide needed goods required to support our customers timelines and applications. Work with the Materials Manager on inventory and slow-moving inventory contests, returns, and improvement opportunities. Up to 25% travel to other branches and Customers as necessary. Other duties and responsibilities that management may deem necessary. Education/Skills/Experience Required: Bachelor's degree in related management field or equivalent experience. Strong communication skills, written and verbal. Strong analytical, numerical and reasoning abilities. Experience in customer interactions and relationships . Leadership Orientation- Actively seeks ways in which to act as a role model, guide, develop and mentor others. Initiative- Engages in proactive behavior and ability to take action with minimum direction. Adaptability- Responds effectively to changes. Excellent Microsoft Office skills. Preferred: Industrial distribution experience. Inventory management experience. Product knowledge. Physical Requirements: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed. Anderson Process is an Equal Opportunity Employer

Salary: $70,000-$100,000 Job Type: Full-time; permanent Bonus: Discretionary Schedule: M-F; 8-5 (flexible) A well-established manufacturing organization is seeking an experienced Customer Service Manager to oversee customer service operations and lead a team supporting a technical, configurable product line. This position plays a critical role in ensuring a high standard of customer experience, operational accuracy, and cross-functional collaboration. Position Summary The Customer Service Manager is responsible for supervising customer service staff, optimizing service-related processes, and serving as a key liaison between customers and internal departments. This role requires a hands-on leader with a strong understanding of manufacturing environments, order management, and ERP/CRM systems. Key Responsibilities Lead, supervise, and develop a team of customer service professionals Ensure accurate and timely order entry, order acknowledgements, and invoicing Drive continuous improvement initiatives related to customer service workflows and systems Serve as an escalation point for complex customer issues and order discrepancies Collaborate closely with sales, manufacturing, engineering, quality, and accounting teams Monitor team performance, error rates, and service metrics; implement corrective actions as needed Maintain customer records, pricing agreements, and documentation Provide guidance on terms, conditions, and customer purchase requirements Support management by identifying trends, risks, and opportunities related to customer satisfaction Qualifications Bachelor's or Associate's degree in Business Administration or a related field preferred Minimum of 5 years of customer service management experience in a manufacturing setting Experience supporting configurable or technical product lines Proficiency with Microsoft Office and experience working with ERP and CRM systems Strong leadership, organizational, and problem-solving skills Ability to manage multiple priorities and operate effectively in a deadline-driven environment Professional communication style with a customer-focused approach Benefits Comprehensive benefits package with significant employer-paid premiums 401(k) with profit sharing Paid holidays and paid time off

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle. Job Requirements Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company. Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes. Foster and maintain client relationships to establish a mutually beneficial business partnership. Drive clients to utilize standard inputs and tools. Review all order plans to identify and address any obstacles to ensure successful project completion. Address and resolve client or production issues, escalating them as necessary. Utilize independent discretion to negotiate solutions that influence the general business operations of clients. Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering). Provide client consultation and education on the overall print business. Manage vendor relationships to provide comprehensive end-to-end solutions for the client. Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization. Participate in cross-departmental projects. Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance. Appropriate education and/or experience may be substituted on an equivalent basis. Education: Bachelor's degree preferred Experience: 3 years' experience in customer service or print environment preferred Knowledge, Skills & Abilities: Ability to work independently, multi-task and balance several Client Accounts Ability to successfully analyze problems, drawing valid conclusions and make recommendations. Good prioritization and organization skills Strong change management skills Proficient with math applications Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint Excellent written and verbal communication skills General knowledge of print industry and processes (preferred). Physical Demand Requirements: Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance. Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion. Working Conditions: Ordinary office, shop, field, or warehouse working conditions with some slightly disagreeable features. Hazards: Negligible. Little or no exposure to hazards. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. #LI-BB1

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a dynamic Customs Brokerage Manager to lead our team in Mount Prospect. The ideal candidate has strong industry experience and a proven track record of leading and developing brokerage teams. What you will do: Adhere to, train and advise team in areas of Customs Brokerage Regulations. Monitor team performance against Company standards and department goals, regular audit of shipment documents and accounting. Monitor problem files and implement corrective action when needed. Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing. Monitor staff training needs; identify and develop training objectives. Conduct regular staff meetings; communicate department goals and expectations. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Escalate any unresolved issues or risks before they materially impact RUSA Work closely with other departments and branches to deliver a high level of service to customers. Perform other duties as assigned Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015). What you bring: Licensed Customs House Broker preferred At least 7 years' experience as an entry writer Ability to work with demanding deadlines in a high-pressure environment Proven analytical and problem-solving skills Excellent communication skills, both verbal and written Excellent team building skills and ability to work independently Good planning and organizational skills; ability to multitask and be a self-starter Proven reliability MS Word, Excel, PowerPoint experience required What we offer: At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally: Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority. 401(k) Plan with Company Match - We're invested in your future and help you save for retirement. Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered. Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager *********************** More information on ***************

The Select Client Service Manager is accountable for delivering high quality and efficient service to external clients through the day-to-day account management of an assigned group of accounts that are similar in size with relatively simple to moder Client Service, Service Manager, Manager, Benefits, Client Relations, Retail

Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc. Drivin Operations Manager, Operations, Business, Continuous Improvement, Manager, Service, Manufacturing

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager

Join a Customer-Focused Team - Lead and Elevate Service Excellence at Wixon! Are you a dynamic and resilient leader with a passion for creating exceptional customer experiences? Wixon, a growing and innovative flavor and spice manufacturer based in Milwaukee, Wisconsin, is seeking a Customer Care Manager to lead our high-performing customer care team. In this critical role, you'll oversee a team that manages a high volume of customer inquiries-from order updates to complex issue resolution. Your leadership will help ensure our internal teams work in harmony and our customers receive timely, professional, and solutions-driven support. If you're a confident multitasker who thrives in a fast-paced, cross-functional environment, we'd love to meet you. What You'll Do: Perform and supervise all functions of customer service, including price quote administration, order processing, and system maintenance. Ensure prompt communication of order fulfillment issues and updates to operations, sales, and customers. Handle technical customer services, investigate and resolve product complaints, and coordinate with Procurement, Accounting, and Operations. Act as the department liaison for inter-departmental and customer-related issues or changes. Lead and develop the customer care team, overseeing day-to-day operations, training, performance management, and team development. What You Bring: Associate's Degree required; Bachelor's Degree preferred. 5+ years of customer relations experience in a manufacturing environment, preferably OEM manufacturing. 5+ years of experience in a supervisory role. Exceptional multitasking skills with the ability to pivot based on evolving customer needs. Excellent written, oral communication, and telephone etiquette skills. Proficiency in Microsoft Word and Excel. We've got you covered. Wixon offers much to its employees, including an onsite cafeteria with an employee meal plan, as well as many other competitive benefits which include: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Educational Assistance, 401(k), Profit Sharing, Company Sponsored Employee Events, Paid Vacation, Paid Personal Days and Paid Holidays. Our corporate campus is located in St. Francis, Wisconsin. Visit our website for more company information at ************* Why Wixon? At Wixon, we combine a passion for flavor with a commitment to innovation, customer satisfaction, and operational excellence. If you're looking to grow your career in a supportive environment that values teamwork, creativity, and results-we want to hear from you!

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together. Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants. Position Summary We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program. Essential Duties Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services. Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes. Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination. Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects. Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services. Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget. Continuously identify and refine the proposal process to reduce quote cycle time. Travel Project Travel required, up to 25% during outage season. Education and Required Experience 10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service. Strong initiative and self-motivation. Experience in managing a remote team. Solid engineering and commercial judgment skills. Strong analytical skills to prioritize work and troubleshoot issues efficiently. Advanced level of planning and organizational skills. Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external. Experience in effective procedure and process execution. Experience with the use and application of ERP systems. Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed. Work Environment While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud. Additional Info Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous t ime off. Toshiba is an Equal Opportunity Employer.

Senior/Associate Cost Manager - Data Centre Milwaukee - E-2 visa sponsorship available $170k-$185k **A fantastic opportunity for someone looking to secure their first role in the US** We're excited to be working with a leading international consultancy as their global Data Centre business continues to go from strength to strength. They're looking to add an Associate/Senior Cost Manager to their team in Milwaukee. The successful candidate will take on the lead cost management role on a major new Data Centre construction project. The ideal candidate will demonstrate a positive proactive approach to the role and will be committed to delivering customer service excellence. Minimum Education (or substitute experience) required: 4-year college degree in Quantity Surveying RICS certification desired Data Centre experience essential Stakeholder management experience 5-10 years' relevant experience in construction cost estimating of a variety of building types from program, conceptual, schematic, design development and construction document stages of design in elemental and CSI format for all architectural, structural, and civil components of new construction and renovation projects Some MEP estimating experience preferred AACE International and/or Certified Cost Professional preferred Knowledge and understanding of execution of cost management services; good planning, organization, and communication skills essential Understanding of technical and non-technical documents related to cost management services required Knowledge and use of industry-estimating software and Microsoft Office software programs Please get in touch to find out more.

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. "MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing. Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Job Title: General Manager - Manufacturing Seeking an experienced General Manager to lead overall business and manufacturing operations for a high-mix manufacturing site. This role has full P&L responsibility and accountability for operational performance, customer satisfaction, and team leadership. Key Responsibilities Own site-level P&L, budgets, forecasting, and cost control Lead all manufacturing functions including machining, quality, engineering, maintenance, and scheduling Drive performance across OTD, quality, productivity, and margins Lead Lean and continuous improvement initiatives Serve as senior operations contact for key customers Ensure compliance with quality and regulatory standards Qualifications 10+ years manufacturing leadership experience Proven P&L ownership Strong background in CNC / precision manufacturing Experience in high-mix, low-volume environments Lean / CI leadership experience ERP/MES experience preferred Aerospace or regulated manufacturing experience preferred

TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the Harvard Business Review . Private Equity Needs a New Talent Strategy Our clients enter a market through acquisition, hire a leader to be its champion for growth [the General Manager], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM to grow into the market leader responsible for multiple companies. This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $400M in 12 months. Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc. Position Details: This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business GMs. Additional primary responsibilities will include: Successful integration of tuck-in acquisitions that occur in your market area Hiring and managing business leaders within your company Partnering with peer GMs to ensure that best practices are shared across the full platform Working with peers and leadership to share best practices Your Professional Qualifications: Key attributes for the right hire: Unmatched will to win as a team Ownership mentality Growth mindset Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decision making KPI focused Servant leader mindset History of building great teams of A-players with high retention Enjoys building a team-first mentality Bias for action History of operating at high pace of play Deep respect for blue-collar workers Compensation: Upper $100Ks - Low $200s OTE Performance-based equity Industry-leading benefits package

Description YOU: Act as if the universe is rigged in your favor See new responsibilities as opportunities Are happiest when busy Figure out how to fix it, not who's to blame See mistakes as opportunities to learn and grow Enjoy spreading joy WE: Care more about attitude and work ethic than your experience Love to promote from within Have dynamic and interesting coworkers and customers Have faith in people's potential Make friends at work Take pride in all of our 5 star reviews We are searching for a Wellness Manager to join our team in the Chicago area! Our Mount Prospect store will open in May 2026. As a Wellness Manager you will be responsible for the Wellness department, ensuring excellent customer service by giving prompt, friendly, and knowledgeable information and guidance. Some other things you will get to do: Ensure department metrics are aligned with company goals. Maintain inventory management by performing Out-Of-Stock scans. Oversee the signage process (print, hang, and remove) and commit price changes by the designated deadline. Delegate smaller resets and cutting in new items, ensuring that the planners, shelf tags, signage, location, parameters, etc are all set to company merchandising standards. Oversee all purchasing within the department, managing waste, providing product variety and prioritizing special orders for customers. Manage staff by collaborating with other departments in hiring, training, mentoring and development throughout the store. Wellness Managers earn $55,000 a year. We offer a full range of benefits including competitive pay exceptional medical, dental, and vision plans 401k and 401k matching 30% employee discount paid time off child and bonding leave and more! It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.

Pink Moon Bay Boutique is looking for a passionate and customer-focused Store Manager! As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, and product). Responsibilities: Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures. Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines. Ensure customer satisfaction and manage the store, training staff to capture and input client data proficiently. Excellent knowledge of internal procedures and takes accountability for abiding and training on them. Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying. Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team. Qualifications: Bachelor's degree preferred but not required Minimum of 5 years management experience in retail preferred Entrepreneurial mindset - Problem solver and go-getter Self motivated with a positive attitude Customer focused with strong interpersonal and communication skills Team player Ability to work varied hours and days including nights, weekends and holidays as needed Location: Milwaukee (Historic Third Ward)

The Studio Manager reports to the Program Manager and is responsible for overseeing our signature programs and all aspects of the Studio experience within the club. Learn more about our unique club here: ****************************************** With the shift in our space towards the studio model and the increased emphasis on brands offering more curated, boutique like experiences, the Studio Manager will be the ambassador within their designated Studio as Midtown strives to stay ahead of the competition. This Leader will be nimble and adaptable to the changing landscape of the industry and will thrive in a people environment, bringing an energetic and inspiring leadership style to the fitness programs and delivery by: The Position Overseeing the studio experience, including all equipment and audio visual systems Actively engaging in recruitment, including outbound sourcing of talent Onboarding and leading our rock star team of instructors Auditing instructors alongside regular evaluations of classes, ensuring instructors are executing on elements & maintaining integrity of programs Managing performance and development of instructors to reach their potential Effectively communicating information between instructors and management team and vice versa Developing ways to increase member attendance levels Assisting the Program Manager in the formation of group programming schedules Collecting & collating studio participation numbers Attending regular classes within the competitive set/boutique studio space to stay current with trends and at the leading edge of industry innovations Working within company guidelines to ensure the studio is on brand and aligned with Midtown's vision of an in-club boutique strategy Working alongside club leadership to oversee the new member onboarding process Overseeing studio events Accountable For: Group Programming participation Studio & Programming Experience Requirements: At least two years of group fitness experience At least two years of management or leadership experience Maintain at least one nationally recognized certification in Group Fitness Compensation: Hourly administrative rate: $25 - $28 Studio Rate: $55 - $65

Responsibilities: Team Leadership and Management The role involves overseeing a team of customer service professionals dedicated to servicing clients in the Advanced Market space. This includes supporting top field advisors, business clients, and those involved with corporate trusts and cash value lending programs. The manager is responsible for day-to-day operations, including managing workloads, employee development, and overall performance. Responsibilities also extend to hiring and onboarding new staff, ensuring efficient and high-quality service delivery, and fostering team engagement. This is achieved by clearly communicating the team's purpose, success metrics, timelines, expectations, and clarifying individual roles. Operational Excellence and Creative Problem Solving: The manager must demonstrate strong creative thinking skills, offering innovative solutions to address the unique needs of a sophisticated client base. Duties include reviewing, prioritizing, and managing escalated issues, collaborating across functions as needed to identify and recommend the most appropriate solutions. The role requires overseeing staff schedules, performance, budgets, unit costs, and quality assurance programs to consistently meet service and quality standards in a cost-effective manner. Cross-Functional Collaboration Collaboration is key, both internally and externally. The manager works with internal customers, external third-party administrators, vendors, and across departments to resolve issues. Special attention is given to handling the servicing needs associated with Specialty Markets, including BOLI (Bank-Owned Life Insurance) and COLI (Corporate-Owned Life Insurance), and supporting conservation efforts. The manager must ensure all internal controls, regulatory, and supervisory requirements are met. Project and Change Management The position includes acting as a project owner, subject matter expert, contributor, or lead on various divisional projects and enhancements from conception through completion. This involves managing scope, timelines, and budgets while ensuring all documentation and compliance procedures are followed. The manager is also responsible for leading change management initiatives throughout the organization. Stakeholder Communication and Decision-Making . Regular interaction with third-party administrators, strategic vendors, and business system teams is required to meet Advanced Market client needs. The manager must communicate effectively across all levels of the organization, address and resolve conflicts, manage ambiguity, and make independent, high-quality decisions. Continuous Improvement and Succession Planning A focus on identifying and implementing process or technology improvements is essential to lower unit costs and enhance the customer experience. The manager assists senior leadership with succession planning by identifying emerging leaders and fostering the development of all team members to their highest potential. Keeping up with industry developments and proactively communicating necessary information to internal teams and network offices is also expected. Additional responsibilities may be assigned as needed. Requirements: * Bachelor's degree with an emphasis in business, operations management, or related field, or equivalent work experience. * Strong working knowledge of NM field and Advanced Market clients, how they operate, and their unique servicing needs. Ability to build rapport and think creatively to solve the needs of these sophisticated clients. * Minimum of two years in an operational management leadership position with proven management, human relations, and interpersonal skills necessary to manage a group of people. * Minimum of seven years of related experience to include in-depth knowledge and design/implementation of operational procedures and policies. * Technical knowledge of the operational aspects related to financial services, life products, and institutional clients. * Demonstrated ability to apply knowledge across complex business areas and manage projects and teams. * Strong business acumen and demonstrated ability to learn new business concepts and procedures. * Proven ability to be responsive to changing business needs, manage and prioritize concurrent assignments, and handle ambiguity. * Ability to focus and deliver proactively in a dynamic, multi-tasking, fast-paced environment. * Demonstrated ability to anticipate future business consequences and trends. * Experience working with internal and external customers towards meeting or exceeding customer expectations. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 26 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $78,190.00 Pay Range - End: $145,210.00 Geographic Specific Pay Structure: Structure 110: $86,030.00 USD - $159,770.00 USD Structure 115: $89,950.00 USD - $167,050.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Directing daily operations of customer service and account management team Leadership of a team of account managers responsible for ensuring operations run smoothly between Milsco and our key customers. Fostering a team that takes ownership of the customer experience with a focus on being an indispensable customer partner Handling complex and escalated projects and initiatives Working with account managers to develop, implement, and optimize demand forecasts for the Sales and Operations Planning process (S&OP) Creating and implementing processes that simplify the customers' interaction with the organization; identify pain points in the customer experience and drive resolution to improve customer relationships Responsible for ensuring high level of customer satisfaction Interface cross-functionally with operations, engineering, business development and finance to optimize overall customer experience, efficiency, and new business opportunities for Milsco. Responsible for creating and implementing a vision for how Milsco achieves status as a preferred supplier with its key customers. Set and manage KPIs for the customer operations team Creating an organizational structure that enables effective succession planning; mentoring, coaching, and developing team members along their career paths Ensuring strong communication channels exist between the customer and the appropriate departments, including operations, program management, outside sales, and engineering Driving process improvements within the business Planning, prioritizing, and delegating work tasks Qualifications Bachelor's degree in business, marketing, or a related field Five years of experience leading customer service, customer logistics, or related team Strong capabilities in quantitative analysis and problem-solving Strong communication and organizational skills Attention to detail and ability to manage multiple projects Experience in ERP systems, preferably XA Experience in EDI and order entry systems Excellent written and verbal communication skills in English are required. Must be able to effectively communicate with customers and colleagues, write clear and concise e-mails, and participate in meetings and presentations in English. Versatility, flexibility, and a willingness to work within constantly changing priorities with a sense of urgency Some travel is required, about 15% per year, and may include international travel Physical & Mental Demands: The physical and mental demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: This position is an office-based position. The noise level is usually moderate. However the position does enter the manufacturing/warehouse portion of the facility where the noise level is louder and PPE (Personal Protective Equipment) may be required.