Customer service manager jobs in Renton, WA - 1,467 jobs

As Telecon continues to expand in the US, we are seeking a highly organized and proactive Supervisor of Shared Services that will serve as our local point of contact for Real Estate, Fleet, and Procurement functions. This role will act as the “feet on the ground,” ensuring operational alignment with corporate standards while supporting the unique needs of our growing regional operations. The expected annual salary for this position is in the range of $90,000 - $105,000 based on the richness and diversity of the candidate's experience, training, skills and internal equity. The position or associated salary could vary depending on the profile of the candidate. Responsibilities: Real Estate Support Coordinate with the corporate Real Estate team to support site selection, lease management, and facility maintenance, including but not limited to oversee the execution of maintenance and repair operations for the facilities.. Act as the local liaison for contractors, landlords, and service providers. Ensure compliance with safety, security, and regulatory requirements at all regional facilities. Fleet Management Support fleet operations including vehicle assignments, maintenance scheduling, and incident reporting. Monitor fleet utilization and ensure alignment with operational needs. Liaise with vendors for repairs, inspections, and vehicle procurement. Procurement Coordination Facilitate local purchasing activities in alignment with corporate procurement policies. Support vendor relationships and assist with sourcing needs specific to the region. Monitor inventory levels and coordinate with teams to optimize supply availability. General Duties Provide hands-on support for regional projects and initiatives. Identify and escalate operational challenges or opportunities for improvement. Collaborate with cross-functional teams to ensure seamless execution of support services. Qualifications: Minimum 5 years of experience in operations, facilities, fleet, or procurement roles. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Familiarity with Canadian corporate practices is an asset. Valid driver's license and willingness to travel locally as needed. IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION! ******************************** AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED. What we have to offer: A dynamic work environment where you can develop your potential - Training provided for technical positions. Health & Safety first: this is our number one priority. Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background. We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. WELCOME TO TELECON We Connect People. We Connect the World. Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. For more information on Telecon, visit *********************** or follow us: LinkedIn: @Telecon Facebook: @Telecon X: @TeleconGroup Instagram: @Telecongroup YouTube: Telecon Group

Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr

Accenture Consulting: Your Unique Place in our Global Collective Being part of Accenture Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. If you want to be a leader in a thriving digital transformation powerhouse that is in a constant state of reinvention, then look no further. We work at the heart of our clients' organizations so that no matter how complex the situation, no matter how tough the issue, they can face the future today with confidence. If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. As a leader, you'll join us in creating the future of consulting at the intersection of business and technology. You'll get to work with an amazing mix of world class experts with access to the most robust portfolio of capabilities and ecosystem relationships in the industry, all while having unrestricted client access. Together, you'll do so much more than consult. Coming here means future-proofing your career as a leader. Becoming tech savvy, well-rounded, and market-relevant leaders with an ownership and founder mindset doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe that we are greater than me and possess an unwavering commitment to inclusion and diversity. Joining Accenture Consulting means you will learn, innovate, and lead, and together we will improve the way the world works and lives. Key responsibilities of the Retirement Management Consulting Senior Manager may include: Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process. Ability to manage dynamic consulting projects with heavy client engagement. Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements. Consult and partner with our clients to help them develop high performance solutions to advance their industry position. Ability to understand client needs, develop proposed solutions and delivery high impact technology initiatives. Basis Qualifications Minimum 10+ years of strong leadership skills in Financial Services specializing in delivering a wide range of Retirement solutions. Minimum 7+ years of external consulting/program management experience on large scale programs with a proven track record of successful engagement delivery within the industry. Bachelor's Degree Preferred Qualifications Proven ability to work independently and as a team member. Excellent communication (written and oral) and interpersonal skills Good organizational, multi-tasking, and time‑management skills Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Strong client relationship development and client management skills Eagerness to mentor junior staff Experience contributing to new business development opportunities. Experience working with onshore and offshore delivery teams. Demonstrated leadership in professional setting; either military or civilian Demonstrated teamwork and collaboration in a professional setting; either military or civilian Advanced Degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location and Annual Salary Range California: $132,500 to $338,300 Cleveland: $122,700 to $270,600 Colorado: $132,500 to $292,200 District of Columbia: $141,100 to $311,200 Illinois: $122,700 to $292,200 Maryland: $132,500 to $292,200 Massachusetts: $132,500 to $311,200 Minnesota: $132,500 to $292,200 New York/New Jersey: $122,700 to $338,300 Washington: $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affiantinative Action Policy Statement. Accenture is an EEO and Affiantinative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. #J-18808-Ljbffr

We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development. JOB RESPONSIBILITIES: · Oversee the overall operations and sales performance of multiple retail locations within assigned area. · Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. · Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. · Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. · Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. · Ensure stores have proper inventory levels to support sales growth and to meet local market demand. · Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed. · Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. · Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements. · Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives. · Additional duties as assigned. PHYSICAL ASPECTS/WORK ENVIRONMENT: · Must be able to stand or walk for up to eight hours a day. · Frequent reaching and bending and twisting - below waist and above shoulders. · Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. · Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. · Ability to climb ladders, reach and bend. · Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. · Use of a computer up to 60 % of the time throughout the day. · Frequent travel throughout assigned market; Ability to travel up to 75%. * Reasonable accommodations may be made to enable individuals to perform the essential functions. QUALIFICATIONS: · Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required · 5+ years progressive retail experience required · 5+ years in a leadership role (direct or indirect) · Prior managerial/supervisory experience preferred · High degree of proficiency MS Office Suite, Outlook & Internet applications · Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented · Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills · Strong verbal and written communication skills (including analysis, interpretation, & reasoning) · Solid understanding and application of mathematical concepts · Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients · Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. · Ability to work with and influence peers and senior management · Self-motivated with critical attention to detail, deadlines and reporting · Must have current driver's license

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NJ - Virtual **U.S. Base Salary Range:** The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.

General Manager - Fire Protection (Sprinkler / Alarm / Suppression) Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead a flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients across the Pacific Northwest. Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead the flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients with multiple operations across the Pacific Northwest. This is a unique opportunity to step into a true leadership seat - overseeing construction and service operations for a well-established and rapidly expanding business with a clear long-term vision and strong backing. Reporting directly to the President & CEO, the General Manager will lead a multi-division operation spanning fire sprinkler, alarm, and special hazards/suppression, while driving profitability, accountability, operational discipline, and culture as the company scales through both organic growth and acquisition. The Opportunity This role is best suited for a leader who thrives in the field-facing realities of construction / install and design operations, while also maintaining the financial and leadership discipline required to run a sophisticated, project-driven business. You'll be fully embedded in the Seattle office and responsible across job sites - earning trust with both the office and field teams, strengthening internal alignment, and building the systems and leadership rhythm needed for long-term performance. Key Focus Areas You will own the branch across: Operational leadership across construction + service divisions Team culture + performance, mentoring managers and strengthening accountability Financial outcomes, including job-cost discipline, forecasting, rebudgeting, billing accuracy, and margin protection Project execution rigor, including project reviews, kickoff cadence, post-mortems, and site engagement expectations Business development support, including bid review, estimating discipline, and sales team accountability Systems & scalability, improving workflows and continuing optimization within Acumatica (ERP) and related tools What We're Looking For We are seeking a seasoned operational leader with deep fire sprinkler construction knowledge and the credibility to lead from the front. The right individual will have: 10+ years progressive leadership in construction operations, project management, or branch leadership Strong preference for leaders with hands-on exposure across multiple areas: field + design + estimating + purchasing + sales + leadership A proven history of building teams, stabilizing performance, and driving an accountable and respectful culture Strong financial and project controls understanding (job-cost, forecasting, billing discipline, margin management) Fire sprinkler / alarm / suppression expertise is required (candidates without relevant industry experience will not be considered) What We're Looking For We are seeking a proven operational leader with deep fire protection experience - someone who can run the business, lead a team, and protect margin through process discipline. You will take full responsibility for branch performance across the organization's core departments and operations. You'll drive operational cadence, strengthen systems, mentor managers, and partner directly with executive leadership to build a stronger, scalable platform with double revenues projected in four years. Culture, Leadership, and the “Why” The organization possesses a deeply held set of values. Respect, integrity, accountability, and collaboration are more than aspirations - they are embedded in how the team leads, communicates, and makes decisions. This is a company that takes pride in doing things the right way: supporting employees, honoring customer commitments, and building long-term client relationships. Leadership encourages a team-first culture where people are trusted, developed, and supported. And where expectations are clear and consistent. At its core, this is a business led with deep respect for the designers, installers, technicians, project managers, and field teams who deliver this work every day. As the organization grows, this role requires a leader who can protect what makes the culture strong - while also strengthening operational discipline, improving internal alignment, and driving results through structure and consistency. This is a leadership seat where character matters. Success requires a leader who builds trust intentionally, holds people accountable respectfully, and creates a workplace where pride, professionalism, and mutual respect are the operating standard. This in mind, we are seeking a seasoned, results-oriented leader with a passion for people, performance, and craftsmanship. The right individual will bring the operational strength to run the business, the financial discipline to manage risk and margin, and the leadership maturity to elevate a multi-division team. This role is not about sitting behind a desk - it requires visible leadership, presence in the operation, and credibility across both office and field. The ideal candidate would have 10+ years of leadership experience in landscape services or a related field, including full P&L ownership at or above $10 to 15M, be calm under pressure, clear in communication, and consistent in decision-making. Capable of leading teams through growth while maintaining stability, performance, and culture. Prior exposure across multiple disciplines within fire protection (sprinkler construction, design, estimating, special hazards, alarm, inspections/testing, deficiency work, etc.) is strongly preferred. This is an excellent opportunity to join a well-capitalized organization with a loyal commercial client base and a strong platform for expansion across West Coast markets. The position could be ideal for a senior leader ready to take full ownership of a high-performing branch or a talented rising operational leader prepared to step into full GM responsibility with the support of an experienced executive team. Compensation and benefits are highly competitive and include a foundational base salary plus a performance-based bonus opportunity (typically up to 30% to 40%). The role also includes a company vehicle (or vehicle allowance) with a fuel card, along with PTO and paid holidays. A full benefits package is provided, including health coverage (100% premium paid), along with dental, vision, and life insurance. The organization also offers 401k with match and strongly supports ongoing professional growth through NICET certification support, leadership development, and continuing education. Relocation would also be available for the right individual into the region. Apply here, through our corporate website at: ************************* or submit to: Sequence Staffing 2008 Opportunity Drive, Suite 150 Roseville, CA 95678 Phone: ************ Email: ************************* “Sequence: Where a handshake still means everything.”

About Hydra Health Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop within a healthcare facility in the Capitol Hill neighborhood of Seattle. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with Washington health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required Washington State food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet Washington State Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid Washington Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines, grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements 3+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of Washington food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-10+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across the West Coast and nationally

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year

As a General Store Manager, this role will be responsible for leading, training and developing store associates to ensure high-level of meeting and exceeding company standards and KPIs. Leads operational standards, delivery of exceptional customer experience to align to profitability and increase store sales. The General Store Manager will be required to hold a high-level of integrity, results driven and demonstrates a role model foundation. Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Annual Salary: $80,200 - $80,200 Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Employees are also eligible to earn monthly incentives based upon store sales, gross margin, and conversion according to historical data, if store sales targets are met, employees can expect to receive between $31,500 and $35,750, depending upon store sales volume. Commitment Responsibilities of the role: Increase profitability and customer loyalty to ensure the performance of KPI's and company standards meets and exceeds expectations. Drive KPI's to meet sales targets, GMR, NPS and Sales per hour. Audit operating procedures, maintain knowledge of company products, store procedures and promotions. Time keeping, schedule optimization and associate record management. Facilitate and communicate strategies to align to departmental goals - daily and weekly meetings. Manage associate performance and assist associates with recommendations of performance improvement, by coaching, mentoring, and training. Ensures and performs the deployment of company standards - execute leadership to drive a positive working environment, build a strong and rewarding culture. Staffing, coaching, develop associates with continuous training to increase improvement to overall sales portfolio. Properly staff and manage associates - reduce turnover and make certain the store is always fully staffed. Partner with recruiting to meet hiring demands, transfers, promotions, to improve staffing levels. Partner with Human Resources with recommendations of pay adjustments, corrective actions, and employment decisions. Qualifications: Associate degree, Business Administration, Preferred or a combination of related - Store Operations or Equivalent work experience. Understanding of incentive and commission-based environment. Effective and efficient time management, organization skills, attention to details, verbal and written communication skills. Ability to change to meet demands of the business. Ability to work extended hours and weekends to support store operations. Benefits: Depending on your hire date and any specific requirements of your work location, you may be eligible for up to 80 hours of PTO during the first calendar year of your employment, which includes paid sick leave in accordance with applicable legal requirements. Health, Dental, Vision, Life/Disability, 401(k), Flexible Spending Accounts. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits may vary based on position and location. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need. Equal Employment Opportunity Employer.

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. Physical Requirements: Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: Leads the branches customer service function while developing and executing tactics consistent with initiatives policies, procedures and resources to achieve branch goals and the company's mission and plan. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. ESSENTIAL COMPENTICES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Maintain a consistent level of CSR team performance by hiring, training, monitoring, and developing a high-quality team of CSRs taking appropriate corrective action when needed. Align the efforts of the CSR team with the branch business plan to achieve results Locally, function as the senior subject matter expert on the systems and procedures used to process and manage the company's sales and inventory related transactions so that problems can be diagnosed and corrective action prescribed and executed. Utilize transactional reporting available through BlackHawk systems to monitor the activities and outputs of the CSR team to insure benchmarks, quality standards, and key performance metrics are being achieved according to company policies and procedures, and branch goals. Facilitate, oversee and execute actions in conjunction with CSRs, account managers and members of cross functional departments to enable successful transaction processing, problem solving, corrective actions, and project work. Develop and maintain an understanding of how P21 and our vending systems act together and in parallel to facilitate transaction processing and inventory management Approve pricing variances as needed and within the guidelines set by the General Manager Partner with sales team to grow and exceed sales and gross profit objective for fiscal year Maintain a broad knowledge of company policies and procedures, work instruction, and specific software (P21, Acclaim, etc.) Support the BlackHawk pricing program to grow gross margin. Support BlackHawk purchasing on all safety stock and guaranteed stock quantity requests, etc. Work with BlackHawk assigned credit representative to insure transparent process with customer, Holds, etc. Work with BlackHawk purchasing on vendor issues, special pricing, and growth opportunities Promote positive relationships with our vendors, make CSR's aware of promos and how they work, along with making sure flyers are distributed and explained Support focus products and AD vendors Monitor the office supplies for replenishment (toner cartridges, paper supplies, etc.) Help coordinate positive office functions and help keep enthusiasm on a high level Be able to discuss personal issues and know how to direct employees for further needs i.e. HR contact Develop a clear understanding of the branch's business plan and BlackHawk's brand promise and ensure that the actions and outputs of the CSR team will consistently support the achievement of the “promise” and the branch's sales, gross margin, income, and working capital goals. Monitor inventory and stock levels to ensure effectiveness of the branch plan Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: Proficient with the use of computer software specific to the operation (Microsoft Office, P21 etc.) High knowledge of manufacturing, industrial supply products, and export requirements Excellent analytical skills Excellent written and verbal communication skills Flexible hours Ability to plan / prioritize Approachable Strong coaching abilities SUPERVISORY RESPONSIBILITIES : Supervises multiple employees as well as smaller branch locations EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Bachelor's degree required 10+ years in a like position Minimum 5 years hands-on experience in Industrial Distribution CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad *BlackHawk Industrial is an Equal Opportunity Em BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer

Flora and Henri is seeking a warm, thoughtful, capable, and inspiring team leader for the management at our Seattle Concept Shop location. We are eager to find an independent and motivated executive-level manager who is engaged with the corporate team and aligned in advancing a quickly growing and dynamic brand. Responsibilities: Meet or exceed sales goals Maintain a high level of customer satisfaction Manage and training of retail staff which includes hiring and performance planning and reviews Mentoring, motivation and inspiration of employees All visual merchandising including displays and promotion Clear, thorough and professional communication with corporate office Inventory tracking and control, back stock management Increasing in store and web and catalogue sales Reporting on inventory, strategy and analysis on sales and inventory Daily reconciliation of cash Qualifications: Proven experience in retail sales Proven experience in managing a retail store Strong interpersonal and communication skills Proven team and community leader Demonstrated negotiation and problem-solving ability Good attention to detail and self-motivated Ability to manage multiple projects simultaneously Superior listening and communication skills Demonstrated ability to effectively and efficiently get things done Ability to work well under pressure in a demanding work environment Retail database experience a must

**Workforce Classification:** Hybrid **Join Our Team: Do Meaningful Work and Improve People's Lives** Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (*********************************************** Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: ********************************* . **Are you a strategic, people‑powered leader ready to shape the future of customer service?** Join us as an **Individual Market Customer Service Manager** , where you will drive operational excellence, inspire high‑performing teams, and bring our organizational vision to life. In this role, you'll be at the center of connecting people, processes, and performance-fueling engagement, elevating customer experiences, and powering meaningful business impact. If you thrive in a dynamic environment, love turning challenges into opportunities, and are passionate about developing others, this is your opportunity to lead with purpose and make a measurable difference every day. The Individual Market Customer Service Manager - Operations delivers, executes, and connects the teams and processes to the company's strategic vision. This role oversees organizational planning, developing work processes within and between work groups using strong leadership and collaborative qualities. Drives employee engagement across the organization through effective communication, sharing the why behind decisions. Manages work assignments and processes to ensure expected performance and service levels are consistently met. Monitors and supports individual performance of assigned staff. **What you will do:** + Manage assigned team including hiring, coaching/mentoring, supporting professional development, and providing appropriate and timely performance feedback to staff, both informally and during formal review processes. + Identify, design, and implement appropriate solutions to staffing and succession planning, quality and workload problems in a timely and effective manner. Responsible for the day-to-day operation and strategic planning to consistently achieve monthly and annual performance measures. + Anticipate the impact of the changing business environment on assigned work areas and adjust work assignments and processes as necessary. Use monthly forecasting and planning for multiple areas of responsibility. Decisions are made with a high level of independence. + Manage assigned projects, meeting deadlines and assuring results meet the business needs of the organization. + Responsible for resolving more difficult internal and client issues as they arise. + Recommend budget requirements for assigned areas using forecasting and planning tools. Manage within approved budgets and requests exceptions as needed. + Build effective working relationships with employees at multiple layers across the organization gaining insight into business requirements and influencing diverse and sometimes competing agendas to gain alignment. + Design, implement and monitor procedures to ensure smooth, accurate and timely work flow within assigned groups and works collaboratively with others throughout Premera to implement cross-team and company-wide procedures and systems changes. + Identify, design, and implement appropriate solutions to staffing, quality and work load problems in a timely and effective manner. Establish, monitor, and remediate when needed, performance metrics, including customer facing escalations and standards, and performance guarantees for specific lines of business or scorecard performance. This may require cross departmental collaboration. + Develop strategic partnerships to ensure vendors are engaged with the business and contracts are managed ensuring service level agreements are achieved. + This position may be the primary contact for government agencies, employer/group, and/or consultant. + Perform other duties as assigned. + As part of this role, you may be assigned internal controls derived from Premera's internal controls framework. You will be accountable for understanding the controls assigned to you, their impacts on Premera, and to ensure that they are operating effectively. **What you will bring:** + Bachelor's degree or four (4) years of work experience (Required). + Five (5) years of experience in a multi-functional operations environment, which must include three (3) years of management experience (Required). + Bachelor's degree in business or related area strongly preferred. + Familiarity with Premera products and systems. + Four (4) years of management experience, with at least one in a health insurance setting. + Experience with quality and production management tools and systems. + Experience providing innovative solutions and recommendations. + Experience in Individual market. **What you will gain:** **Advanced Workforce Planning** Deep capability in anticipating resource needs, aligning staffing with business cycles, and adjusting team structures for changing environments. **Cross‑Functional Influence** The ability to align differing priorities, negotiate with stakeholders, and drive unified decision‑making across multiple departments. **Data‑Driven Operational Strategy** Enhanced expertise in using performance metrics, trend analysis, and forecasting tools to guide operational improvements and long‑term planning. **High‑Profile Issue Resolution** Strength in navigating escalations, managing sensitive customer or internal challenges, and restoring confidence across diverse groups. **Vendor and Partnership Management** Experience overseeing external partner relationships, ensuring delivery performance, and integrating vendor capabilities with business goals. **Physical Requirements** The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. This role requires the ability to keyboard and to communicate clearly and understandably in person, and over the telephone. **Premera total rewards** Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including: + Medical, vision, and dental coverage with low employee premiums. + Voluntary benefit offerings, including pet insurance for paw parents. + Life and disability insurance. + Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service. + Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few. + Generous paid time off to reenergize. + Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees. + Employee recognition program to celebrate anniversaries, team accomplishments, and more. For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement. + Commuter perks make your trip to work less impactful on the environment and your wallet. + Free convenient on-site parking. + Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable. + Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more. + Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. + Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus. **Equal employment** **opportunity/affirmative** **action:** Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law. If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at ******************* or via phone at ************. **Premera is hiring in the following states, with some limitations based on role or city:** Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin _._ The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. The salary range for this role is posted below; we generally target up to and around the midpoint of the range. **National Salary Range:** $81,100.00 - $137,900.00 **National Plus Salary Range:** $92,400.00 - $157,100.00 _*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska_ _._ We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions. At Premera, we make healthcare work better. By focusing on improving our customers' experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives. As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services. Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: Leads the branches customer service function while developing and executing tactics consistent with initiatives policies, procedures and resources to achieve branch goals and the company's mission and plan. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. ESSENTIAL COMPENTICES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Maintain a consistent level of CSR team performance by hiring, training, monitoring, and developing a high-quality team of CSRs taking appropriate corrective action when needed. Align the efforts of the CSR team with the branch business plan to achieve results Locally, function as the senior subject matter expert on the systems and procedures used to process and manage the company's sales and inventory related transactions so that problems can be diagnosed and corrective action prescribed and executed. Utilize transactional reporting available through BlackHawk systems to monitor the activities and outputs of the CSR team to insure benchmarks, quality standards, and key performance metrics are being achieved according to company policies and procedures, and branch goals. Facilitate, oversee and execute actions in conjunction with CSRs, account managers and members of cross functional departments to enable successful transaction processing, problem solving, corrective actions, and project work. Develop and maintain an understanding of how P21 and our vending systems act together and in parallel to facilitate transaction processing and inventory management Approve pricing variances as needed and within the guidelines set by the General Manager Partner with sales team to grow and exceed sales and gross profit objective for fiscal year Maintain a broad knowledge of company policies and procedures, work instruction, and specific software (P21, Acclaim, etc.) Support the BlackHawk pricing program to grow gross margin. Support BlackHawk purchasing on all safety stock and guaranteed stock quantity requests, etc. Work with BlackHawk assigned credit representative to insure transparent process with customer, Holds, etc. Work with BlackHawk purchasing on vendor issues, special pricing, and growth opportunities Promote positive relationships with our vendors, make CSR's aware of promos and how they work, along with making sure flyers are distributed and explained Support focus products and AD vendors Monitor the office supplies for replenishment (toner cartridges, paper supplies, etc.) Help coordinate positive office functions and help keep enthusiasm on a high level Be able to discuss personal issues and know how to direct employees for further needs i.e. HR contact Develop a clear understanding of the branch's business plan and BlackHawk's brand promise and ensure that the actions and outputs of the CSR team will consistently support the achievement of the “promise” and the branch's sales, gross margin, income, and working capital goals. Monitor inventory and stock levels to ensure effectiveness of the branch plan Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: Proficient with the use of computer software specific to the operation (Microsoft Office, P21 etc.) High knowledge of manufacturing, industrial supply products, and export requirements Excellent analytical skills Excellent written and verbal communication skills Flexible hours Ability to plan / prioritize Approachable Strong coaching abilities SUPERVISORY RESPONSIBILITIES : Supervises multiple employees as well as smaller branch locations EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Bachelor's degree required 10+ years in a like position Minimum 5 years hands-on experience in Industrial Distribution CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad *BlackHawk Industrial is an Equal Opportunity Em BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

The Customer Service Manager has excellent customer service skills, a passion for animal welfare and strong organizational abilities. This position oversees the entire front desk team of customer service representatives and the Customer Service Assistant Manager. The Manager is responsible for all scheduling, hiring, training, and supervising the customer service team. These staff are responsible for adoptions, retail and licensing and creating a welcoming environment for our community. The Customer Service Manager works closely with accounting regarding receipt integrity, inventory controls, cash handling procedures and reporting. Primary responsibilities include: Providing leadership, inspiration, and direction to the organization around adoptions and excellent customer service. Supervising departmental staff, scheduling, and hiring, handling payroll reporting. Supervises the Assistant Customer Service Manager and partners with them closely to maintain departmental SOPs, provide training, support, leadership, and supervision to the Customer Service team including staff and volunteers. Ensures all staff adhere to the highest standard of customer service including in-person communications, email communication, and phone calls. Responsible for ensuring adoptions has consistent seven day a week coverage. Works closely with the Volunteer Department to train and supervise Adoption Volunteers. Integral part of the leadership team who evaluates and provides reports on our adoption rate and provides insight and works to attain revenue goals. Responsible for all training and onboarding for all adoption staff Maintains best practices for adoption policies, stays informed of changes in the animal welfare field. Shelter software database administrator for campus Manages the pet licensing database, ensuring data integrity, accuracy, and timely updates. Responsible for ordering all retail Personally, handles difficult/emotional customer interactions. Supports, trains, and assists all front-line staff for all transactions and customer interactions.\ Keeps updated on all in care animals' status and special needs. Other duties as assigned by the Director of Animal Welfare Pet Licensing - Oversees licensing staff to ensure the following: Assign and mail pet tags to on-line and mail-in customers. Conduct regularly scheduled reporting on expired licenses, generate and mail renewal notices using mail merge function. Track all renewal notifications and individual compliance. Inventory Control for Pet tags, ordering, tracking, and assigning tags to pets. Serve as administrator of the PetTrack database. Report monthly on license activity and income / generate special reports as needed. Maintain and track the status of all special licenses. Communicate inspection needs to ACO Chief Train all staff issuing licenses in proper procedures and protocols. Attend and contribute to all Licensing and Coordinator/Manager meetings. Requirements Qualifications Demonstrated management and leaderships skills with staff and volunteers. Previous animal sheltering experience Demonstrated program management experience. Excellent communication skills (verbal and written) Very strong public speaking and teaching skills, with both large groups and in one-on-one situations The ability to stay calm, collected, and professional in stressful or emotionally charged situations. The ability to multitask and work very efficiently in an often hectic, dynamic, fast-paced environment. The ability to work collaboratively and productively with volunteers, peers, and other KHS staff (a true team player) Positivity and open-mindedness towards progressive animal welfare strategies and policies Ability to understand and interpret all city and county pet licensing ordinances. Previous database management Support the mission and philosophy of the Kitsap Humane Society Must advocate the humane treatment of animals and be able to transmit these values to others. Salary Description $25-26.50/hour

Store - BOS-EVERETT, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster