Customer service manager jobs in Sanford, FL

We're seeking an experienced, operationally strong Plant Manager to lead a high-growth beverage canning facility generating approximately $40 M in annual revenue. The ideal leader is both strategic and hands-on, with a deep understanding of beverage and/or nutraceutical production, quality systems, and continuous improvement. This role will play a key part in driving operational excellence, scaling production capacity, and fostering a culture of safety, quality, and performance. As Plant Manager, you will be responsible for full site operational oversight across multiple facilities - including production planning, safety, quality, maintenance, supply chain coordination, and people leadership. You will ensure that production goals are met on time, within budget, and in compliance with all regulatory and customer requirements. This role demands a proactive problem solver who thrives in a fast-paced environment and is passionate about operational efficiency and team development. Key Responsibilities Operational Leadership Drive end-to-end plant operations including bottling, packaging, warehouse, and logistics functions Oversee production planning, scheduling, and execution to meet customer and company demand Lead cross-functional collaboration between Quality, Engineering/Maintenance, Supply Chain, and Sales Implement metrics and performance tracking (OEE, throughput, yield, cost variance) to support data-driven decision making Safety, Regulatory & Compliance Champion a culture of safety and compliance; ensure adherence to OSHA and industry best practices Maintain compliance with applicable regulatory standards (e.g., FDA food safety and dietary supplement regulations) and customer audit requirements Partner with Quality to ensure effective GMP compliance and corrective action closure Quality & Continuous Improvement Collaborate with Quality and R&D teams to integrate quality at every step of manufacturing Drive lean manufacturing, Six Sigma, or continuous improvement initiatives to eliminate waste, reduce variability, and improve flow Lead root cause analysis and corrective/preventive actions for production issues and deviations People Leadership & Development Hire, coach, and develop plant supervisors, team leads, and frontline staff Build a performance-oriented culture with clear goals, accountability structures, and recognition programs Ensure effective communications, safety training, and change management across all shifts Financial & Business Results Manage plant budgets including labor, materials, utilities, and capital projects Align capital investment priorities with business growth plans and production needs Identify opportunities to reduce cost, enhance throughput, and support revenue growth Qualifications Bachelor's degree in Engineering, Food Science, Operations Management, Business, or related field; MBA or advanced certification a plus 8+ years' progressive manufacturing leadership experience; experience with beverage, food, or nutraceutical production strongly preferred Proven ability to lead complex operations and multi-shift teams in a regulated environment Strong understanding of quality systems, regulatory compliance, continuous improvement methodologies, and supply chain fundamentals Excellent communicator with the ability to influence at all levels and drive cross-functional alignment Hands-on leader with a track record of executing goals while developing people and fostering accountability

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets. What We Offer You: Pay Range: 65,000 - 80,000+ / yr Benefits: Medical, Dental, Vision, Group Life, & HSA Matching 401k benefits On-going training & development Career Advancement Opportunities Company laptop and phone Paid Holiday Paid Vacation Birthday Pay Weekly pay What You Will Do: Manage the performance of plumbing technicians in the field via phone and onsite visits. Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met. Hire, train, and develop a team and manage the team of plumbing technicians . Manage plumbing technician board through Service Titan Implement and enforce a quality control process throughout the department Address and resolve customer issues Be a champion of the Frank Gay Service culture and Live the Core Values What You Will Need: At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services. At least three years (3) Plumbing supervisor experience with an ability to train others. In home services Industry knowledge and experience Must be willing to work outdoors in any weather conditions. Experienced and high-performing residential plumbing calls High Technical aptitude with troubleshooting and resolving plumbing issues Experience training junior technicians and establishing a career path for growth Proactive, someone who takes ownership Service Titan Software experience a plus Open Schedule Availability compatible with the demands of the business Open to learning and working with technology Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.

City Wide Facility Solutions Orlando is a management company specializing in janitorial and building maintenance services tailored to meet the unique needs of commercial businesses. By providing dedicated Facility Solutions Managers (FSMs) as single points of contact, City Wide handles vendor management, quality control, and problem-solving, ensuring client satisfaction and operational efficiency. The company partners with skilled service providers to deliver specialized and consistent results. Acting as an extension of the client's management team, City Wide ensures clean and safe facilities while enabling businesses to focus on their core priorities. Role Description This is a full-time on-site role for a Night Manager located in The Villages, FL and surrounding counties. The Night Manager will oversee the quality and reliability of facility services during evening hours, ensuring the execution of janitorial and maintenance tasks. Responsibilities include managing service providers, conducting facility inspections, addressing client needs, providing operational support, and ensuring compliance with established service standards. The Night Manager plays a crucial role in maintaining high-quality service delivery for clients. Qualifications Skills in vendor management, task delegation, and overseeing operations Experience in conducting quality control inspections and resolving client concerns Strong communication, problem-solving, and organizational skills Knowledge of janitorial services, safety protocols, and compliance standards Proven ability to work effectively during night shifts in a fast-paced environment Proficiency in basic computer skills and reporting systems Previous experience in facility management or a related field is highly valuable High school diploma or equivalent; additional training or certifications in facility management is a plus

Job Title: Retail Store Manager - Flagship Location Klassy is a fashion brand redefining comfort for the girls. Our clothing is designed to give comfort and style and we have a beloved community of women nationwide. After 6 years as an ecommerce-only brand, we're opening our first-ever flagship store in a high traffic main-street district (Park Ave, Winter Park FL)-and we're looking for a leader to bring the Klassy in-store experience and brand to life. Position Overview The Retail Store Manager will be the driving force behind our flagship store's success. This role is perfect for a leader who thrives in a high-energy, customer-focused environment and is passionate about style, service, and creating memorable brand moments. You will be responsible for all aspects of store operations-from achieving sales goals to building and inspiring & managing a high-performing team. The retail experience is experiential, with a matcha bar and vintage photobooth in the space. We are expecting 300 customers in the store a day. In addition to managing this dynamic environment, the Retail Store Manager will be expected to manage a store events calendar that engages the local customer base. Key Responsibilities Lead and motivate the store team to meet and exceed sales and service goals. Deliver a premium in-store experience aligned with Klassy's brand values and aesthetic. Recruit, train, and coach team members for success. Oversee daily operations including opening/closing, inventory control, merchandising, and scheduling. Maintain visual standards that reflect the Klassy brand, including seasonal updates and product storytelling. Analyze sales reports and implement strategies to maximize revenue. Provide insights on sales reporting Ensure operational compliance with company policies, procedures, and standards. Resolve customer concerns with professionalism and brand integrity. Create and manage a retail events calendar Ensure usable content can be captured at retail in an aesthetic and social-first manner Collaborate with corporate teams on new product launches, events, and promotions. Qualifications 3+ years of retail management experience (fashion/apparel strongly preferred). Proven track record of meeting sales goals and driving team performance. Understanding as to how local customer base and events drive sales and engagement Ability to manage retail staff and build a pragmatic, drama-free environment Exceptional leadership, communication, and interpersonal skills. Strong visual merchandising skills and attention to detail. Comfortable with POS systems, inventory management, and basic reporting. Availability to work a flexible schedule, including evenings, weekends, and holidays. What We Offer Competitive salary + performance-based bonus. Employee discount on Klassy products. Opportunity to lead in our premier flagship location and shape the in-store customer experience. Growth potential within a rapidly expanding brand.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.25 Maximum Salary: $29.90 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

About the Role Florida Orlando Company Siemens Gamesa Renewable Energy, LLC Organization Wind Power Business Unit Onshore Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day Customer Order Management (COM) employees act as a liaison (or driver) between our regional (internal) customers (Operations, Aftermarket Parts & Project Management) and our global departments such for the supply of parts & consumables to wind farm sites. COM's main responsibilities are: Obtaining and providing expected delivery dates, shipment tracking information and proof of deliveries, initiates expediting and supports supply solutions when required, ensures that system orders are processing correctly, helps manage order delivery scheduling, helps support customer service and quality issues and monitors backlog to reduce order aging. A typical day would involve meetings with your assigned customer base to manage and address open order lines and support requests and questions as needed. You would then use the many system reports (Open Order Report, Completed Order Report, Incompletion Log, VL06O Delivery Note Report, APO Schedule Report & Planning Tracking Report) & tools (MD04 Order Pegging, TD Playbook, Jira Ticket System & MD Ticket System) available to you for the management of order lines with the goal of meeting our promised delivery times while meeting customer delivery expectations as best possible. How You'll Make an Impact * Strong customer relationships via regular meetings & communications * Driving on-time delivery to the systems first promise date(s). * Strong management of order line backlog to keep it from aging. * Manage delivery scheduling and help with quality issues. What You Bring * Bachelor degree with 3-5 years of Supply Chain experience preferred or high school diploma or equivalent with 8 plus years preferred * Strong communication, negotiation and relationship building skills. * Strong organization and system skills & experience (SAP: S&D or EWM, Office: Excel, Power Point, Outlook, TEAMS & Word) * Understanding of Supply Chain and Purchase Order contract language with a background in the energy sector. * Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. About the Team The team is made up of 7 to 8 COM staff with 1 to 2 COM leads (Systems & Training and Projects & Turbine Down) managed by a COM Manager Head of the department. Ideally the team is located within the NA region (Canada & USA) along with the wind turbine fleet and customers that they support while leaning towards centralization of the existing Orlando Florida & Oakville Ontario offices. Note: We do have team members that work remotely within the region from a home office. Who is Siemens Gamesa? Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation Rewards/Benefits * Career growth and development opportunities * Supportive work culture * Company paid Health and wellness benefits * Paid Time Off and paid holidays * 401K savings plan with company match * Family building benefits * Parental leave This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: ****************************************************** The base salary range for this position varies by location. For positions based in the United States, the base salary range is $70,630 to $100,900 annually. Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. California Privacy Notice California residents have the right to receive additional notices about their personal information. Click here to read more.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals. You will have a portfolio of customers You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content Identify criteria for assisting your customers by using Success Plays in the Success Platform Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years of related work experience; OR equivalent work experience Apply proficient knowledge of standard principles, theories, concepts and techniques Build productive working relationships Analyze information and propose solution to meet needs of customers FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Position Description: This position is responsible for leading and managing the operations of the Customer Service - Mobility Services Division. Key areas of oversight include the mobility services call center, fare media sales and information functions at LYNX Central Station (LCS), customer relations, the Lost and Found Program, customer ID program, and all Travel Training workshops and presentations. The position also involves real-time monitoring of performance metrics, representative activity, and operational conditions such as detours and weather impacts. The incumbent ensures service levels are consistently met, proactively adjusts staffing using scheduling tools, and supports frontline staff with the resources and guidance needed to deliver high-quality service. Additionally, this role fosters strong partnerships with subcontractors in the ACCESS LYNX and NeighborLink divisions. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance. Represents LYNX at public, private, and community events, including outreach meetings and forums. Collaborates with advocacy groups and manages programs such as Advantage and Youth ID to enhance service awareness and rider engagement. Partners with the Supervisor of Eligibility to support the Travel Training program for individuals and organizations. Leads and supervises division personnel, delegates tasks, monitors progress, and conducts regular staff meetings to address issues and provide guidance. Oversees staffing, training, and operations at LYNX Central Station to ensure effective customer service and timely dissemination of information. Upholds LYNX's core values, mission, vision, and service standards. Engages with advocacy 9organizations and participates in access and disability committees to promote inclusive transportation. Manages customer interactions across all channels, ensuring timely resolution and provides feedback to contractors for service improvements. Analyzes customer feedback and satisfaction data to evaluate service effectiveness and prepares reports for the Board. Identifies and resolves performance issues within the department and among subcontractors through training, resource allocation, and technology enhancements. Monitors and manages operating and capital budgets, ensuring cost control and timely contract payments. Responds to service disruptions caused by street closures, detours, or weather, and implements solutions to maintain schedules. Communicates with LYNX leadership regarding service-impacting issues and public perception concerns. Manages multiple projects and contributes to large-scale initiatives. Promotes cross-departmental collaboration to develop and implement customer-focused strategies. Monitors internal and external trends to support strategic planning, service enhancements, and call volume forecasting. Works closely with paratransit subcontractors and NeighborLink to improve rider experience and service performance. Required Qualifications: Bachelor's degree from a regionally or nationally accredited institution in transportation, business administration, public administration, or a related field. At least five years of full-time professional experience in customer service program administration, including three years in a supervisory or management role. Experience must include work with services for individuals with disabilities (paratransit). Additional directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year basis. Must possess and maintain a valid Florida Driver's License and safe driving record. Desired Qualifications: Five years of experience in paratransit operations. Knowledge, Skills, and Abilities (KSAs): Strong knowledge of Americans with Disabilities Act (ADA), Section 504, and Federal Transit Administration (FTA) policies and compliance requirements. Understanding of customer service operations, quality management, and relevant sponsoring agencies (e.g. MetroPlan, Transportation Disadvantage Commission). Familiarity with automated demand/response reservation and dispatch systems. Proficiency in budgeting, financial analysis, and cost estimation. Ability to analyze performance data, make statistical inferences, and manage sensitive information with professionalism. Strong organization and time management skills; adaptable to change. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent service. Work Environment and Special Considerations: Works in an office environment with occasional local and out-of-state travel. This position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading. Cell Phone Use: The Agency anticipates that this position's incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent will be issued a cell phone and must adhere to the agency's Wireless Communication Policy. Support Personnel Workforce Members: LYNX provides the community with much needed public transportation, and it is important for the Agency to resume its services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. This position is considered support personnel of LYNX's emergency preparation and response efforts during an emergency or disaster and as such, shall be expected to return to their normal work schedule as soon as possible or when otherwise notified after the emergency has occurred. Sponsorship Notice: LYNX does not sponsor employment-based visas, including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Rate will be determined by the qualifications of candidates who exceed the minimum requirements. Applications are reviewed as received, and interviews will be scheduled for the most qualified candidates, as applications are reviewed. Your talent, skills and experience will be rewarded with a competitive compensation package. FREE employee only health insurance Dental, vision, short-term and long-term disability insurance available Retirement plan Life insurance Paid vacation and sick leave Paid holidays FREE LYNX bus transportation for employee, spouse and children Employee wellness center

COLAMCO is a leading information technology reseller supporting enterprise, education, and government customers across the United States. We specialize in delivering hardware, software, and service solutions that help organizations operate efficiently and effectively. Our commitment to excellence, customer satisfaction, and ethical business practices defines everything we do. Position Overview We are seeking an experienced and dynamic Customer Service Manager to lead our customer service operations and ensure our clients receive exceptional support throughout the entire sales and service process. In this role, you will oversee daily operations of the Customer Service Department, ensuring quality, responsiveness, and cost efficiency while maintaining strong relationships with customers, vendors, and internal teams. The Customer Service Manager serves as a key liaison between our customers and internal departments, translating company goals into effective operational plans, driving improvements in customer experience, and supporting the overall success of COLAMCO's sales organization. Key Responsibilities Leadership & Planning Provide strategic direction and operational oversight for all customer service activities. Translate the company's objectives into actionable plans for day-to-day operations. Establish departmental goals, KPIs, and performance standards aligned with company objectives. Supervise, coach, and evaluate the Customer Service team to ensure high productivity and professional growth. Customer Service Excellence Ensure customer inquiries, orders, and service requests are handled promptly and effectively. Monitor key performance indicators such as on-time delivery, backlog management, and customer satisfaction. Identify recurring issues and implement process or system improvements to enhance service quality. Maintain strong relationships with key customers, vendors, and business partners. Operational Management Oversee order acknowledgments, backlog reports, and customer concern resolution. Coordinate cross-functional collaboration with Sales, Logistics, and Finance teams. Enforce company policies and procedures within the Customer Service Department. Ensure compliance with all applicable federal, state, and local laws. Initiate and oversee software or system enhancements to improve efficiency. Staff Development & Training Recruit, train, and mentor departmental staff in customer service best practices, product knowledge, and internal processes. Ensure all team members are equipped to handle customer interactions effectively and professionally. Maintain backup coverage to ensure business continuity during absences. Continuous Improvement Monitor industry trends and technological advancements that can enhance customer service operations. Gather and analyze customer feedback to identify opportunities for service enhancement. Collaborate with leadership to develop in-house strategies for improving specialty product support. Qualifications Education: Bachelor's degree required Experience: Minimum of 5 years in a customer service role and 5 years in a supervisory or management capacity. Proven experience in leading a customer service team in a technology or sales-driven environment. Skills & Competencies: Strong leadership and people management skills. Excellent communication, problem-solving, and organizational abilities. Proficiency with CRM, ERP, and sales management systems. Ability to analyze data, manage multiple priorities, and make sound decisions. High level of professionalism and integrity. Performance Metrics Achievement of departmental goals for customer satisfaction, efficiency, and cost control. Reduction of recurring customer issues and timely resolution of service requests. Compliance with company policies and regulatory requirements. Effective management and development of Customer Service staff. Compensation & Benefits Competitive base salary commensurate with experience. Annual performance-based bonus.

Job DescriptionSalary: At Frontline Insurance, we are on a mission to Make Things Better, and our Customer Service Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values Integrity, Patriotism, Family, and Creativity are at the heart of everything we do. Were committed to making a difference and achieving remarkable things together. If youre looking for a role, as a Customer Service Manager, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Customer Service Manager enjoys robust benefits: Hybrid work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as a Customer Service Manager: Actively manage the Customer Service team to deliver timely, accurate, and high-quality service supporting the Underwriting Department. Assist team members in resolving complex issues and provide guidance on underwriting guideline changes and their impact on assigned work. Assist in training initiatives for new hires and ongoing staff educational development. Collaborate with senior underwriting management to develop and implement policies, strategies, and process improvements. Document and address performance or conduct issues promptly, maintaining accurate HR records. Ensure compliance with company policies, regulatory requirements, and quality standards. Handle and oversee special projects assigned by leadership. Monitor team performance in real-time and ensure service level targets are consistently met. Oversee escalated customer calls and ensure prompt resolution. Participate in the development, testing, and implementation of new software and programs to improve operational efficiency. Participate in requirement workshops and assist with sign offs for new initiates and system enhancements. Prepare and distribute weekly production and performance reports. Conduct semi-annual and annual performance reviews for team members. Foster a positive team environment that encourages collaboration, accountability, and continuous improvement. Monitor team performance, provide ongoing feedback, and implement strategies to enhance efficiency and productivity. Supervise daily operations by setting priorities, scheduling tasks, and making necessary adjustments to ensure queues and deadlines are met efficiently Perform quarterly spot checks and time gap assessments; implement coaching plans as needed, with increased frequency if concerns arise. Direct daily operations of the Customer Service Department by setting priorities, assigning tasks, and adjusting schedules to maintain workflow. What we are looking for as a Customer Service Manager: High School Degree required. Bachelors degree in related field preferred Minimum of3+ years of experience in Property & Casualty Insurance, Sales/Customer Service, and/or Call Center operations (preferred). At least one year of prior management or supervisory experience (preferred). An active 4-40, 20-44, or 2-20 license is required. CPCU designation is preferred. Why work for Frontline Insurance? At Frontline Insurance, were more than just a workplace were a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $52,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 501 N Orlando Ave Suite 207 Location: USA Marshalls Store 1332 Winter Park FLThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Store - ORL-WATERFORD LAKES, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

What makes us great… At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Your role in our success will be… The Supervisor, Meter Services supervises and assists all meter reading and meter testing activities (setting up routes, assigning routes to meter readers, ensure routes are uploaded into systems, meter testing) for the Florida natural gas distribution systems. The role manages re-reads from contractors or inhouse readers and requires knowledge of all aspects of meter reading functions, requirements and compliance activities. What you'll be working on… Provides leadership and efficient supervision of the day-to-day activities of Chesapeake's internal and external meter readers. Manages performance coaching/appraisals and the recruitment, development, training, engagement and retention of team members to adequately staff the department. Develops efficient, organized, and productive work plans (daily, weekly, monthly, etc.) that allocate department resources effectively to achieve desired objectives in a timely manner. Promotes and demonstrates the importance of recording accurate meter reads while being friendly and courteous to customers in the field. Stays abreast of changes and updates to Itron software and Automated Meter Reading handheld devices and provides testing/troubleshooting/training on new features. Monitors performance of Meter Readers to ensure meters are being read properly and communicates/informs Customer Care Manager accordingly. Ensures all department Reread Service Orders and Transponder Service Orders are completed timely. Ensures all meter field testing is performed by company procedure to maintain compliance. Maintains a working schedule of Meter Read Units (MRU's). Assigns route/sequence for new accounts, and re-sequence meter routes for efficiency as necessary. Identifies and reports illegal gas usage, damaged or broken equipment, public safety hazards and gas leaks as encountered in the field. Who you are... High school diploma but Bachelor's degree in Business or a related degree preferred Two (2) years' experience in utility meter reading and/or testing Knowledge of Field Deployment Management Knowledge of SAP (Systems Applications and Products) preferred Knowledge of STAR (System Advanced Metering and Reading) Knowledge of the problems, methods and techniques encountered in a meter reading operation Knowledge of the types of hazards associated with reading meters Supervisory experience and skills Ability to communicate clearly Ability to define local goals and develop plans to achieve goals Ability to maintain accurate records and prepare clear and concise reports Ability to learn to perform tests on the digital meter reading equipment Ability to establish and maintain effective working relationships with internal and external customers Benefits/what's in it for you? Flexible work arrangement Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email **************** .

Job Description Airbus U.S. Space & Defense, Inc offers advanced solutions to meet the most complex U.S. defense, security, space, and intelligence requirements. Celebrating over 50 years in the US, we remain a trusted government partner, leveraging world-class satellite, laser communication, rotor and fixed wing solutions to help our national security, defense and space focused customers meet their missions. Airbus U.S. looks to employ a commitment driven team, dedicated to enabling our customer's mission success. We are committed to maintaining a diverse and inclusive work environment and a welcoming and engaging staff. With competitive compensation and superior employee benefits, as well as a commitment to fostering individual career growth, Airbus U.S. is the place where top talent wants to work. Position Summary You will oversee the development and maintenance of procedures, manage daily Foreign Trade Zone (FTZ) operations, and ensure full compliance with U.S. Customs and Border Protection (CBP) regulations. This position requires accurate inventory control and documentation, along with responsibility for regulatory reporting, system administration, audits, and risk management. Additionally, you will collaborate across departments to enhance compliance and drive operational efficiency. The US Customs & FTZ Manager is within the Operations organization and reports to the Director Transport, Customs & Logistics. You will work with Customs authorities, internal customers, freight forwarders and brokers. Position Responsibilities: Customs & FTZ Operations Management (45%) Maintain our FTZ agreement (Production Notification Scope of Authority) in line with business needs. Ensure products are properly classified in accordance with US Customs regulations and maintain SAP Database. Oversee daily activities: entry 7501, admissions E214, withdrawals, inventory tracking and perform Customs operations to meet high standards in terms of deadlines, costs, and reliability. Manage exports from FTZ (T&E) Reconcile ACH-PMS. Monitor FTZ savings and prepare annual reports (e.g., Blanket CBP Form 216, Annual Reconciliation, OFIS reporting). Monitor the performance of our Customs broker and ensure compliance with key performance indicators (KPIs) to achieve optimal Customs operations. Collaboration with Customs authorities: collaborate with local and national Customs authorities and FTZ trade associations such as NAFTZ to maintain strong relationships and ensure compliance with all regulations. Inventory & Recordkeeping (20%) Maintain and audit Inventory Control and Recordkeeping System (ICRS). Perform daily inventory reconciliation between SAP and FTZ software. Record keeping for all FTZ-related documentation. System Administration & Data Integrity (10%) Manage FTZ operating systems Validate data integrity between FTZ systems and ERP platforms. Support FTZ software implementations (new ICRS) and process improvements. Risk Management (15%) Evaluate compliance risks and propose mitigation strategies. Implement KPIs to measure efficiency and compliance. Identify opportunities for continuous improvement of Customs processes and work to implement changes to optimize operations. Training & Stakeholder Collaboration (10%) Train staff on FTZ compliance and operational procedures. Provide guidance to internal teams on FTZ-related matters. Qualified Experience / Skills / Training: Minimum bachelor's degree or equivalent combination of education and experience in relevant field such as Customs, FTZ manufacturing or international trade. Minimum 5 years relevant work experience in Customs management. S. Customs Broker License is preferred. Certified Export Specialist (CES) or Certified Customs Specialist (CCS) preferred NAFTZ FTZ Certification preferred Strong, demonstrable knowledge of U.S. Customs laws and regulations. Knowledge of International Customs laws preferred. Highly proficient written and spoken English. Mastering SAP is required. Ability to work independently and in a team and a transverse environment. FTZ manufacturing experience preferred. Experience with voluntary customs initiatives (C-TPAT, etc.) preferred. Equal Employment Opportunity: Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your resume or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ***************. Company Website: **************** Job Posted by ApplicantPro

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel ”Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Responsible within a multi-hotel “Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets. Job Duties Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up. Directs the Security Staff shift assigned to the specific multi-hotel Security Zone. Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate. Is responsible for the completion of shift schedules. Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers Performs Security Department training related activities Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials Oversees verification that all materials leaving facilities are accompanied by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized Maintains signature lists of Management personnel authorized to sign package removal passes Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons. Prepares necessary maintenance requests for safety related maintenance requirements identified Monitors CCTV cameras, radio communications, and Fire Control Computers Documents all security related issues and assistance provided in appropriate Security reports Oversees lost and found activities in accordance with hotel policies Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy Monitors and ensures compliance to hotel key control policies by all employees Interacts with guests in a courteous and professional manner Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence Investigates breeches in security and guest and employee accidents Questions witness' to incidents, examines incident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated Performs lock interrogation operations whenever necessary as part of departmental incident investigation Assists Director in performance of periodic safety and security inspections Works closely with LHUO Risk Manager to identify areas of potential loss/liability Assists Director and Risk Manager in development of loss prevention procedures and policies Completes all daily reports in accordance with the Safety Security Manual May operate departmental vehicles to include electric personnel transport vehicles, Security vehicles, bicycles May assist in the distribution of employee paychecks Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Associates Degree or equivalent preferred Excellent observation, communication, guest service and report writing skills Minimum three + years previous Security supervisory experience in large convention hotel environment Possess CPR and First Aid certification, or ability to obtain and maintain. Ability to speak, read and write English fluently Able to work a flexible schedule, including weekends and holidays

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Managed Services Supervisor is responsible for overseeing a team of Managed Services/3PV Sales Support & AP Billing Coordinators, ensuring the success of the Managed Services order fulfillment activities across the modular and storage WS business. The Supervisor will maintain excellent service productivity and efficiency standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values. WHAT YOU'LL BE DOING: * The job provides a variety of customer service support duties to customers and ensures that timely and accurate information is provided in a professional manner. Coordinates transactions adhering to support customer needs * Assist with hiring, developing, motivating and retaining staff. Assist with training all new employees and implement relevant new policy and procedures. * Drives key metrics to ensure deliveries and returns are supported in a safe and efficient manner that meets best in class customer support. * Drive compliance around the transactional order process to ensure accuracy. Drives system compliance around the process which improves communication around delivery, installation and returns for the customer. * Ensures Managed services/3PV Sales Support & AP Billing Coordinators are transacting in the most efficient manner in order to reduce cost while providing best in class customer & vendor support. * Drives a high level of communication between the Transportation Coordinator, Customer Success Specialist and Branch to support on time and in full delivery. * Provides a high level of value-added service to internal customers. * Assist with reconciling vendor invoice disputes in a timely fashion. EDUCATION AND QUALIFICATIONS: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience: * High School Diploma or equivalent * 2-3 years of supervisory experience. * Bachelors degree preferred. Required Skills and Abilities: * Able to build and maintain strong collaborative relationship across all levels and departments. * Experience implementing a centralized customer support function is a plus * Proven leadership background in a customer call center environment, ability develop, mentor and empower the managed services team while creating a culture of accountability. * Proficient with MS Office/Excel/Word/Outlook as well as Salesforce.com and SAP * Capable of pulling and analyzing data to deliver insights on performance and strong ability to produce high-quality PowerPoint presentations for customer interactions and senior management. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!