Customer service manager jobs in Spokane, WA - 134 jobs

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Immediate need for Fri/Sat/Sun, Sat/Sun/Mon or Sat/Sun 6a-6p RN Supervisor to join the Life Care Post Falls Team The RN Unit Manager is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred Must have CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Job Description FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. P hysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Sytech is a Precision Metal Fabrication company. The Customer Service Manager position is responsible for the critical coordination with customers developing comprehensive project plans including release schedules, milestones, and regular updated deliverables. Assist with Estimating when needed. We require this individual to be flexible and willing to always keep the external customers' needs in mind; while maintaining Quality of Workmanship, Safety, Accountability, and Teamwork, which is vital to our mission. Responsibilities include but not limited to: · Manage project implementation and delivery to ensure customer satisfaction. · Manage project activities to meet business goals. · Track and monitor project execution to make sure that the customer requirements are met. · Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution. · Develop process improvements to meet customer needs. · Improve customer relationship by providing timely and accurate responses to their inquiries. · Validate project plan and schedule to incorporate any changes requested by customers. · Coordinate calls, meetings and communications between customers and project team throughout the project implementation phase. · Inform project status, schedule and key issues to customers and management on regular basis. · Perform negotiations on project activities with customers when required. · Maintain and update a database of project related documents. · Inform management of customer needs and business opportunities. · Adjust the billing rates and estimations according to company's policy. · Assist with Estimating when needed. · Other duties as assigned by the Vice President. Skills/Knowledge/Abilities · 3 years of Customer Service and Project Coordination experience or related experience. · 3 years' experience in business, manufacturing, materials science or related field required. · Associate's degree preferred. · Working knowledge of ISO 9001 requirements desirable. · Advanced Microsoft Office Suite · Detail oriented and organized with strong written and oral communication skills. · Excellent interpersonal skills. · Ability to multi-task. · Strong analytical skills. Physical Demands · Frequently required to walk, sit, stand, type. · Occasional lifting and/or pushing of carts with product to other workstations or shipping. · Frequently required to reach with hands and arms. Culture/Expectations: All employees are expected to understand and maintain the core values of Sytech. The Core Values of Sytech are VITAL to the mission and to the future growth and the quality of the products that we manufacture. All positions vary in assignment based on the current needs of the business. Lots of potential for cross training. All individuals must be willing and able to be moved throughout the shop to contribute to the success of achieving each day's goals. Employees are always expected to act in a safe manner and ensure that those around them do not put themselves or others at risk. Safety is everyone's responsibility. At ALL times working safely is a condition of employment. All employees are expected to interact with other members of the organization in a professional and respectful manner with the goal of producing on-time and quality work being the highest priority. Friendly interpersonal relationships are encouraged, but performance and quality, focus and productivity are required. All employees must maintain a professional attitude and approach to issues within the company, their own department, and other departments with which they interact. This is not meant to be all inclusive of duties. Others can and will be assigned. Annual Salary - Full time on site $70,000 - $84,000 Bi-weekly payroll periods Benefits Medical, Dental and Vision with premium sharing EAP 401-K with up to a 4% Match Life and AD& D Insurance of $50,000 with additional Voluntary benefits available 2 week of PTO after a year Sick leave is based on WA leave policy. 6 paid holidays Requirements Skills/Knowledge/Abilities · 5 years of Customer Service and Project Coordination experience or related experience in manufacturing. · 3 years' experience in business, manufacturing, materials science or related field required. · Associate's degree preferred. · Working knowledge of ISO 9001 requirements desirable. · Advanced Microsoft Office Suite · Detail oriented and organized with strong written and oral communication skills. · Excellent interpersonal skills. · Ability to multi-task with excellent time management skills · Strong analytical skills. Physical Demands · Frequently required to walk, sit, stand, type. · Occasional lifting and/or pushing of carts with product to other workstations or shipping. · Frequently required to reach with hands and arms. Culture/Expectations: All employees are expected to understand and maintain the core values of Sytech. The Core Values of Sytech are VITAL to the mission and to the future growth and the quality of the products that we manufacture. All positions vary in assignment based on the current needs of the business. Lots of potential for cross training. All individuals must be willing and able to be moved throughout the shop to contribute to the success of achieving each day's goals. Employees are always expected to act in a safe manner and ensure that those around them do not put themselves or others at risk. Safety is everyone's responsibility. At ALL times working safely is a condition of employment. All employees are expected to interact with other members of the organization in a professional and respectful manner with the goal of producing on-time and quality work being the highest priority. Friendly interpersonal relationships are encouraged, but performance and quality, focus and productivity are required. All employees must maintain a professional attitude and approach to issues within the company, their own department, and other departments with which they interact. This job description is not meant to be all inclusive of duties. Others can and will be assigned. Salary Description 70,000 to 84,000 exempt

We're Rosauers Supermarkets your local neighborhood grocery store. Ever since we first opened our doors in the heart of Spokane, Washington, we've been a gathering place for those who appreciate sharing delicious food with others. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring the corners of our store, finding new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each person that walks through our doors. Our secret ingredient? Our incredible team who encourage each customer to be part of these experiences, immersing themselves in the world of food. Join our Rosauers Supermarkets team. Apply today - we can't wait to meet you! What You'll Do: Help the Store Manager and Assistant Manager with day-to-day operations. Oversee recruitment and training of new team members. Ensure team members work productively and develop professionally. Delegate responsibilities and supervise business operations. Help direct our team member performance evaluation process. Handle customer complaints or concerns quickly and professionally to maintain good customer relationships. Evaluate and improve operations and financial performance. Establishing and achieving business and profit objectives. Prepare regular reports for upper management. Ensuring team members follow company policies and procedures. Monitor store activity and ensuring it is properly provisioned and staffed. Perform other tasks as assigned. Benefits & Perks: Amazing earning potential, you'll be paid weekly. Bonus eligible position (see details below) Health Care Plan (Medical, Dental, Vision, Prescription) Retirement Plan (Pension, 401k + Company Match) Paid Time Off (Vacation, Sick, Holidays) Life Insurance (Basic, Voluntary, AD&D) Life Flight Insurance Pet Insurance Options Employee Discounts Scholarship Opportunities Leadership Training Employee Assistance Program Position is eligible for a semi-annual bonus from 0 - 20% of base wages considering company performance and position goals met. Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement. Requirements Candidates must be 18+ years or older Complete a pre-employment background check Must be able to lift, carry and push 25 pounds Outstanding organizational and leadership skills Strong understanding of leadership principles Excellent communication skills So, what's next? After applying online, our hiring team will reach out to you with next steps! Since being founded, we've: Grown to 2,000+ employees Opened 23+ store locations in the PNW Won multiple awards in our community Not for you? Check our other opportunities: ****************************** Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team. Salary Description 23.01/hr.

The Job Marsh McLennan Agency's Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Crop Insurance clients. As a Crop Insurance Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our Crop Insurance clients. We've created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward. We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don't stop short of excellence and are driven to do what's best for their clients, colleagues, and communities. From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success. What You'll Be Doing Work with customers and carriers to handle incoming service requests. Manage commercial Crop Insurance accounts: including negotiating new and renewal policies with carriers, preparing presentation and proposal materials, responding to policy inquiries, and checking policies, endorsements and audits for accuracy. Analysis: Collaborate with colleagues to provide customers with insurance coverage analysis and recommendations for improved or additional coverage. Update customer information: keep accurate, up-to-date records on customers in our agency management system. You enjoy being organized and maintain accuracy at all levels. Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Plus (the fine print): you'll follow organization policies and procedures, sales and service standards and established workflows. You'll ensure quality control through proper file documentation and maintenance. You'll maintain confidentiality and be an all-around awesome member of our team. Who We're Looking For You have extensive knowledge of risks associated with Crop Insurance, including but not limited to, multi-peril, whole farm and pasture rangeland forage coverages. We prefer you have at least 3-5 years' experience working in Crop Insurance. You're a client service advocate. You're passionate about delivering an exceptional level of customer service and support. You're ready to throw all stereotypes of “insurance” out the window and love your job. You're smart. You understand business and people. You're good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy. You're a team player. You maintain positive relationships with your colleagues-and you enjoy it. You're that person everyone can depend on-to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers. You love to learn. You're earnest about improving and pursuing professional development. You can adapt-because our industry changes constantly and so do the needs of our clients. You're good at staying on your toes. You're ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.) You embrace our core values: accountability, balance, excellence, integrity, respect and humanity. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. The Perks: We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $49,000-$91,300/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis. Who you are is who we are. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com #MMANW

Do nothing and get paid Qualifications Anyone off the street Additional Information All your information will be kept confidential according to EEO guidelines.

Store - SPOKANE-NORTH DIVISION, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.50 - $23.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $23.00 / Hour

Hybrid: Candidate must live in Washington State or be willing to relocate. Compensation: $138000-$162,000 Annually This managing level employee is primarily responsible for developing and providing recommendations on avoiding financial risk to the organization, leading the completion of actuarial documentation, developing and designing product line evaluations and new or advanced actuarial models, and assessing, analyzing, and interpreting financial risk and opportunity for presentation to mid-level stakeholders. Essential Responsibilities: Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly. Completes actuarial documentation by reviewing and coordinating the actuarial portion of financial reports and tax returns, and responses to insurance regulations; recommending report needs; and presenting results internally to mid-level leadership. Develops and designs product line evaluations by interpreting and communicating findings of analysis of product line financials, pricing, reserve, valuation , cash flow analysis; interpreting product line performance, risk, and assumptions used in product development; and coaches and develops staff while ensuring business needs or requirements are met. Designs and develops actuarial research by designing complex methods to advance standards, assumptions, and the legal and regulatory environment; and ensuring staff completes activities. Assesses, analyzes and interprets financial risks and opportunities by using non-traditional actuarial methods and actuarial judgment when conducting actuarial analyses; and coaches and develops staff while ensuring business needs or requirements are met. Leads collaboration with business partners by translating complex actuarial constructs into actionable recommendations; and developing and formulating accurate actuarial and financial advice in compliance with the Actuarial Standards of Practice; and coaches and develops staff while ensuring business needs or requirements are met. Creates framework and assumptions for new, existing, and non-traditional actuarial models to meet business needs; and coaches and develops staff while ensuring business needs or requirements are met. Qualifications: Minimum Qualifications: Associate of the Casualty Actuarial Society Certificate OR Associate of the Society of Actuaries Certificate Bachelors degree in mathematics or related field AND Minimum seven (7) years actuarial experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirements Benefits Generous vacation, holiday, and sick leave Medical care (including prescriptions), vision, mental health, and dental care Disability and life insurance coverage Educational opportunities and tuition reimbursement Employee assistance programs Health care, dependent care, and transit spending account options Retirement plans

CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to business. We are currently recruiting for a Manager, Actuarial Services. Job Description The Manager, Actuarial Services is primarily responsible for developing and providing recommendations on avoiding financial risk to the organization, leading the completion of actuarial documentation, developing and designing product line evaluations and new or advanced actuarial models, and assessing, analyzing, and interpreting financial risk and opportunity for presentation to mid-level stakeholders. Responsibilities Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly. Completes actuarial documentation by reviewing and coordinating the actuarial portion of financial reports and tax returns, and responses to insurance regulations; recommending report needs; and presenting results internally to mid-level leadership. Develops and designs product line evaluations by interpreting and communicating findings of analysis of product line financials, pricing, reserve, valuation, and cash flow analysis; interpreting product line performance, risk, and assumptions used in product development; and coaches and develops staff while ensuring business needs or requirements are met. Designs and develops actuarial research by designing complex methods to advance standards, assumptions, and the legal and regulatory environment; and ensuring staff completes activities. Assesses, analyzes, and interprets financial risks and opportunities by using non-traditional actuarial methods and actuarial judgment when conducting actuarial analyses; and coaches and develops staff while ensuring business needs or requirements are met. Leads collaboration with business partners by translating complex actuarial constructs into actionable recommendations; and developing and formulating accurate actuarial and financial advice in compliance with the Actuarial Standards of Practice; and coaches and develops staff while ensuring business needs or requirements are met. Creates framework and assumptions for new, existing, and non-traditional actuarial models to meet business needs; and coaches and develops staff while ensuring business needs or requirements are met. Qualifications Associate of the Casualty Actuarial Society Certificate OR Associate of the Society of Actuaries Certificate Bachelors degree in mathematics or related field AND Minimum seven (7) years actuarial experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Additional Information Salary Range - $138,000 -$162,000 12% Annual Bonus All your information will be kept confidential according to EEO guidelines.

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills

Job Description Principal Duties and Responsibilities include but are not limited to: Perform daily work review with individual Service Technicians, Installers. Review paperwork to ensure complete and get to the Hub for processing. Identify opportunities to increase revenue through lead generation, approved incentive programs, equipment upgrades, and service call upselling. Consistently monitor and administer company policies and procedures to the team. Enforce minimum performance standards for call-backs, stops per day and overall productivity. Coach, train and counsel employees and address performance issues in a timely manner. Spend a minimum of 50% of time in the field performing service work or performing “Ride-Along Training Missions” to monitor and improve the performance of the team. Ensure in-house repairs and reconditioning of all reusable equipment are performed to company specifications. Respond promptly to requests for involvement with customer inquiries, as requested by the office for input via mobile device while in the field and laptop computer. Respond directly to customer as requested and required. Visit any and all damage claims, and work with local and corporate management to ensure the proper filing of all general liability, auto and workers compensation claims is performed timely and accurately. Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering. Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools. Complete basic installation and removal of water treatment equipment. Ensure all Service, Route and Warehouse personnel receive an annual performance and salary review in a timely manner and by the due date assigned. Review open service orders and open route tickets as requested by the Admin. Group Conduct Weekly safety meetings, maintain the local safety program and incentive plans, and document attendance and topics covered. Distribute and communicate all service and installation manuals, service tip sheets and product bulletins as updated to the field service crew members. Achieve and exceed budgeted service and installation revenue, as well as gross margins by working with the General Manager. Maintain an organized and neat warehouse. Manage, maintain and secure equipment inventory and supplies. Keep inventory control log current and in balance. Adhere to all defined fleet PM schedules, and ensure all drivers properly inspect and maintain the vehicles. Enforce all company fleet requirements and meet all federal or DOT regulations including driver qualification files. Must abide by all company policies as contained in the company employee handbook. Minimum Requirements: Plumbing and mechanical experience a plus. 3-5 years front line supervisory or management experience 3-5 years water treatment experience preferred Working knowledge of Microsoft Office programs, specifically Excel, Outlook and Word Valid driver's license and all state mandated special motor vehicle operations certificates Ability to motivate and lead others Outstanding communication and follow through customer service skills Training may require out of town travel and stay for training Physical Requirements: Occasional lifting and carrying of water treatment equipment, bottled water and coolers, salt, and any other products or supplies for the business Transportation by two-wheel cart, objects weighing 50 - 100 pounds as needed Significant walking and standing Work Environment: While performing the duties of this job, the employee frequently works in outside weather conditions and therefore could be exposed to a variety of elements. Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Compensation: $80,000-85,000K/Year Benefits: Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical Dental Vision 401(K) Product Discounts Paid Time Off Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer. #PRO

Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR DxLzHveibl

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: We are currently searching for a Manager to join our Transaction Advisory Service team within our Financial Advisory Services team. This is a great opportunity to be a valued business advisor and provide due diligence and transaction advisory services to our clients to meet their complex financial needs. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if: * You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve - Baker Tilly Industries * You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges * You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions * You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) * You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What You Will Do: * Data gathering, document review and preparation of quality of earnings reports. * Research and financial analysis of target companies. * Due diligence for both buy side and sell side transactions. * Communication with clients to ensure delivery of exceptional client service. * Participate in various marketing and recruiting activities of the firm. * Opportunities for career development and to advance within the transaction advisory services group. * Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the community * Invest in your professional development individually and through participation in firm wide learning and development programs * Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Successful candidates will have: * 6+ years' experience in a large accounting firm in audit, financial advisory or transaction service lines * Relevant bachelor's degree in accounting, finance or related * Certified public accountant (CPA) preferred, not required * High motivation, initiative and positive attitude * Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately * Intermediate modeling and excel skills, experience conducting complex quantitative and qualitative financial analysis and ability to generate data-driven insights * Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities * Excellent verbal and written communication, experience presenting analyses to management and ability to lead and drive initiatives * Ability to work effectively and thrive in a team environment with all levels of client personnel in various industries * Ability to comfortably interact with senior level client personnel, including supporting the preparation of and participating in executive briefings The compensation range for this role is $114,000-$180,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! The pay range for this position is $28. 00 - $33. 00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. General Description: As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction. Responsibilities will include but not be limited to: Assist Center Manager in achieving sales, units, and profited budgeted objectives. Ensure proper service estimates are delivered to the customer. Quote tire prices accurately, including trade-ins. Complete work orders, PM checklists, and other paperwork effectively and efficiently. Responsible for efficiently processing billing Control and protect the assets of the company by maintaining awareness of inventory levels. Provide Service Excellence, Always to meet the service goals of the location and needs of the customer. Assist the Center Manager with hiring, training, and managing associates. Train new and existing associates. Communicate specific work assignments and responsibilities to associates. Assist the Center Manager in ensuring proper staffing levels with qualified personnel. Assist associates in technical areas as needed. Facilitate effective communication throughout the center by working closely with the Center Manager. Operate the Service Department as an accident free/safe workplace. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: Minimum 2 years management experience Prior commercial tire experience Must be willing to work scheduled shifts including nights and weekends. Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements. Be at least 21 years of age. No relocation is being offered for this position Candidates must be legally authorized to work in the U. S. without company sponsorship now or in the future Preferred Qualifications: High School or GED Relevant commercial tire service and/or management experience. Candidate Criteria: Strong oral and written communication ability. Commitment to follow all safety procedures and work in a safe manner. Must be able to work in a results-oriented, fast-paced environment as part of a team. Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions. Application Process Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. If you pass, you'll receive an invitation to schedule a phone or in-person interview. Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

Job Shift: Monday - Friday 8:30am - 5:00pm The Groundskeeper is responsible for maintaining the grounds and curb appeal. Responsibilities include but are not limited to: Assist Maintenance with property clean up and prop walks. Must be able to communicate effectively with all team members Operate vehicles or powered equipment, such as mowers, snow blowers, trash compactors, pruning saws etc. Gather and remove litter Remove animal waste Rake, mulch, and compost leaves. Maintains the highest level of customer service for prospects, residents, and vendors. Compliance with company standards and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC Requirements: High school diploma or equivalent Must be 18 years of age or older English language proficiency Great customer service Knowledge of environmental/industrial hazards as they apply to residential housing Benefits / Perks: Medical/Dental/Vision Company paid Life insurance AD&D insurance Vacation available after 90 days of full-time service 401(K) with employer match Employee Assistance Program (EAP) 6 Paid Holidays Referral Program Trip Giveaways/Challenges Sports Event Tickets Giveaways/Challenges Concert Ticket Giveaways/Challenges Continuing Education Employee Appreciation Events Environment: Fun, fair, kind, caring, safe, diverse, family-like atmosphere and always room for career growth!

FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.