Customer service manager jobs in Stockton, CA - 1,329 jobs

Plant Manager/Director of Operations Compensation: Up to $250,000 base + bonus We are recruiting a Director of Operations to lead high-volume tortilla manufacturing operations for a growing food manufacturing organization. This role has full responsibility for safety, quality, production, cost, and people across tortilla production facilities and requires hands-on leadership experience specifically within flour and/or corn tortilla manufacturing. This is a senior leadership role for an operational leader who understands the unique processes, equipment, formulations, and throughput demands of tortilla production and has successfully led large teams in 24/7 food manufacturing environments. Key Responsibilities Provide overall leadership for tortilla manufacturing operations, including flour and/or corn tortilla production Own plant performance across Safety, Quality, Delivery, Cost, and People (SQDCP) Lead and develop plant leadership teams (Plant Managers, Operations Managers, Engineering, QA, Maintenance) Drive continuous improvement initiatives focused on throughput, yield, waste reduction, OEE, and labor efficiency Ensure compliance with all food safety, regulatory, and customer standards (FDA, USDA, SQF, BRC, AIB, customer audits) Oversee capital planning and execution, including equipment upgrades, line expansions, and automation specific to tortilla manufacturing Partner with Supply Chain, R&D, and Commercial teams to support new product launches and capacity planning Champion a strong safety culture and accountability at all levels of the organization Required Qualifications 10+ years of food manufacturing leadership experience Direct, hands-on experience in tortilla manufacturing is REQUIRED Flour and/or corn tortillas Flatbread / tortilla-style products considered only if the majority of experience is tortilla-focused Experience leading large, high-volume, multi-shift manufacturing operations Strong knowledge of tortilla production processes, equipment, and quality controls Proven success driving operational improvements using Lean Manufacturing, TPM, or similar systems Experience managing large hourly workforces and salaried leadership teams Track record of successfully leading food safety and customer audits Preferred Qualifications Experience with national or regional tortilla manufacturers Multi-site leadership experience Bilingual Spanish/English (preferred, not required) Engineering or technical degree preferred Why This Role Senior leadership role with full operational ownership Competitive compensation (up to $250K base + bonus) Opportunity to lead and scale tortilla manufacturing operations High visibility with executive leadership

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

A leading technology consulting firm is seeking a Lead Consultant in Fremont, California. The ideal candidate will have at least 2 years of experience in Java and fluency with the Spring Framework, particularly Spring-Boot. Responsibilities include ensuring effective design and development processes, implementing performance standards, and analyzing organizational data requirements. The position offers an opportunity to work in a dynamic environment, contributing to high availability applications and system architecture. #J-18808-Ljbffr

The Senior Manager of Regulatory Affairs is responsible for leading regulatory strategy and execution across Kevin's Natural Foods' portfolio. This role ensures full compliance with FDA, USDA, FSMA, and applicable state and international regulations while supporting product innovation, labeling accuracy, customer requirements, and brand integrity. This position serves as KNF's primary regulatory subject matter expert and works cross-functionally with R&D, Quality, Operations, Supply Chain, Sales, and Marketing to bring compliant, high-quality products to market efficiently. What You'll Do: Develop, implement, and maintain KNF's regulatory policies, procedures, and compliance programs for product labeling and associated product claims in alignment with company goals. Monitor, interpret, and communicate changes in FDA, USDA/FSIS, FSMA, and applicable international regulations; proactively assess impact and recommend actions. Ensure compliance with applicable product certifications and claims, including (as applicable): Organic, Non-GMO Project Verified, Paleo, Gluten-free and other customer or market-driven requirements. Serve as KNF's primary regulatory contact for customers, auditors, and regulatory agencies. Oversee review and approval of product labels, packaging artwork, and claims to ensure compliance with ingredient statements, Nutrition Facts, allergens, and all other requirements. Maintain and manage regulatory documentation, including product specifications, statements of compliance, technical data sheets, and import/export documentation and associated document control systems Partner closely with Marketing and R&D to ensure claims and messaging are compliant while supporting brand objectives. Provide labeling regulatory guidance and education to internal teams including R&D, Quality, Operations, Sales, and Marketing. Support innovation and renovation projects by ensuring regulatory requirements are integrated early in the development process. Prepare and deliver reporting on regulatory risks, trends, and compliance status to leadership. Represent KNF at industry forums, customer meetings, and professional associations as appropriate. Other duties as assigned and necessary. What You'll Need: Passion for delivering safe, quality and delicious food to the consumer. Bachelor's degree in Food Science, Nutrition, Biology, or a related field; or applied experience. Advanced degree (MS or equivalent) preferred. 6+ years of regulatory experience in food manufacturing or CPG. Strong working knowledge of FDA, USDA/FSIS, FSMA, labeling regulations, and food safety standards. Experience supporting certifications and customer regulatory requirements strongly preferred. Strong attention to detail with the ability to translate complex regulations into practical guidance. Excellent written and verbal communication skills; comfortable communicating with both technical and non-technical audiences. Proven ability to manage multiple priorities in a fast-paced environment. Healthy, Diverse Teams Breed Innovation: Kevin's Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin's is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization. More About Kevin's Natural Foods: Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin's products are ready in minutes and always free from gluten, soy, and refined sugar. In 2023, Kevin's Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy. Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below: ********************************************************************************************** ******************************************************************************************

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.

Senior Cost Manager - San Francisco CA As a Construction Cost and Project Manager company, my client provides full cost, procurement, and/or project management services which provide essential ingredients for the development and implementation of a successful project. They are aware of the need for practical advice and aim to be flexible while remaining focused on client needs. They work closely with the client and the rest of the project team to achieve value for money in terms of time, cost, quality, flexibility, and risk. As a progressive, dynamic practice, They aim to be innovative, constantly seeking to maximise and expand the service they offer their clients. Our client has consistently invested in the development of the practice through experienced personnel and modern technology - a blend and commitment targeted to best serve clients business needs. Due to continued success within the discipline, my client is looking to further increase their capacity and capability with the appointment of a Senior Cost Manager, to be based in San Francisco CA. You must have a strong construction cost background, as you will be working on large and exciting projects, working for one of the most recognised firms in the US. Responsibilities Evaluate costs and advise on alternative proposals Provide advice on contract arrangements and conditions under which building will be constructed Advise architects and engineers on the cost implications of different construction methods, alternative choices of materials, and size and quality of the project to ensure that each element is reconciled with the cost plan allowance and the overall project remains within budget Prepare tendering documents including Bills of Quantities and estimating Manage the costs of projects during the construction stage and negotiate final accounts Change Orders Qualifications Relevant degree Experience working on major projects and have a demonstrable track record of a high standard of technical delivery. Experienced in managing both internal and external project teams. Well developed communication and interpersonal skills The ability to build strong working relationships at all level A strategic thinker, able to convey your ideas both verbally and in report form to Clients, external stakeholders, and the design team The ability to adapt strategies in line with changing priorities Chartership background is beneficial Job Benefits A competitive salary and benefits package including Pension, with salary negotiable for the right candidate depending on experience and qualifications. $130,000 -$175,000 Contacts For more information on this role and others, please call *************** and speak to Daniel Crowley at Heatherdaniel international. HeatherDaniel International is a construction recruitment agency. Our deep-rooted knowledge of the industry means we have insight into which companies will enable you to achieve your career ambitions. We recruit for a number of developers, contractors & consultancies. If you are looking for a Quantity Surveyor JOB based in Washington DC. Or another position as a Quantity Surveyor, Project Quantity Surveyor, Cost Engineer, Commercial Manager or Associate Director please contact our experienced consultants to discuss your career aspirations on ***************. You can visit our website at heather-daniel.com

Polished, out of the box thinker with experience in high volume, scratch dining wanted for a tech company's headquarters in the SF Bay Area. Must be willing to relocate. This proven leader must be passionate, with a minimum of 8 years in multi-unit food and beverage operations in a senior level role, client focused, financial acumen, innovative project development experience with strong communication skills. Work/life balance (M-F, holidays off!), great company culture, and career growth opportunities!

The Home Therapies Area Manager is responsible for management of the Home Therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the Administrators, Home Therapies Director and/or Home Therapies Vice President and Regional Vice Presidents. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan. Works in partnership with local management to oversee Home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals. Partners with RVPs, Home Therapies and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics. Works with Administrators to achieve monthly, quarterly and annual projections based on financial and management objectives. Engages with Physician Partners regularly on existing business, to assess needs and ensure physician satisfaction. Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs. In collaboration with IDT, identify opportunities to drive systematic changes in region to aid in achievement of targets. Collaborate with leaders on budget planning and strategies to improve fiscal performance. Responsible for profit and loss management of assigned programs to achieve or exceed budget. Ensures implementation of all corporate initiatives and policies in relation to home therapies. Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards. Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies. Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies and procedures. Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies and RVPs as needed. Initiates Corrective Action Plan development, implementation and follow through as required for internal and external surveys. Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH). Assures compliance with required Governing Body meetings, monthly QAPI meetings and care plan conferences and assures documentation of such through recorded minutes. Regular and reliable attendance is required for the job. In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community. Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. Develops strong cross-functional partnerships across the internal organization. Collaborates with leaders in budget planning. Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies. Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. Participates in corporate committees or task forces as requested. Respond effectively to inquiries or complaints. Responsible for developing Home Therapies knowledge for RVPs and Administrators. Ensure they are able to effectively operate and grow Home business. Responsible for on-going development of Home RNs, in collaboration with Administrators, Home Directors responsible for development of Home Therapies knowledge. Creates positive culture and support system for Home Administrator, RN and other home staff across region(s). Ensure correct number and quality of RN staff across region(s). Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department. Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees. Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures. Effectively communicates expectations; accepts accountability and holds others accountable for performance.

Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, spares operations capabilities for field service and customer engagement, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.

HOTWORX Concord is a 24-hour infrared fitness studio and the first-ever implementation of 3-Dimensional Training. We combine Heat, Infrared Energy, and Exercise to help members flush toxins, tone up, and torch calories in less time. Our studio offers virtually instructed sessions ranging from Hot Yoga and Pilates to Hot Cycle and Barre, all within semi-private saunas. Our workouts are suitable for all fitness levels and give members MORE WORKOUT IN LESS TIME. We are looking for an energetic leader to help us open our new location and build a thriving fitness community. Position Overview As the General Manager, you are the face of the studio and the driver of its success. Your mission is to develop and maintain the studio through effective management, aggressive marketing, and consultative sales. You will lead all sales efforts, drive membership growth, and ensure every member receives a "5-star" experience. Requirements 2+ years previous experience in sales and management (fitness or service industry preferred). Strong social media skills to help drive awareness, consideration and sales. Highly organized, proficient in data management, ability to prioritize and meet deadlines. Proficiency with computers, studio software and strong attention to detail and accuracy. Strong interpersonal skills (in-person, on the phone and via email) with the ability to motivate a team and build lasting relationships with the local community. Trustworthy and ability to gracefully handle conflict. Friendly, outgoing personality and can-do, optimistic attitude. Must personally lead a healthy lifestyle and love fitness. Ability to work a full-time 40-hour schedule, including the specific hours required for studio operations. Must complete all HOTWORX University certifications and maintain CPR/First Aid certification. Key Responsibilities Sales & Growth: Lead all membership sales efforts, meet monthly performance goals, and use measurement tools within HOTWORX software to track progress. Team Leadership: Recruit, interview, hire, and train a high-performing team of Trainer Sales Associates (TSAs). Operations & Maintenance: Manage staff schedules, process bi-monthly payroll, manage retail inventory and maintain the HIGHEST standards of studio cleanliness and equipment functionality. Daily cleaning of all areas (including lobby area, saunas, functional training area and restrooms) and monthly deep cleaning sessions in order to maintain sanitation standards. Marketing & Branding: Execute local and national marketing tactics, manage social media posting and engagement and represent the HOTWORX brand professionally at all times. Member Experience: Foster a positive, energetic culture that prevents member attrition and encourages a healthy lifestyle. Plan community events and increase member referrals through referral programs. Benefits & Perks Competitive base salary plus unlimited commissions and bonuses based on performance. Substantial paid training and professional certifications provided. 401K plan options available. Free studio membership and substantial discounts on retail products. Opportunity to be part of an innovative, rapidly growing fitness brand from the ground up.

Job Title: Customer Service Manager Location: Stockton, CA Employment Type: Full-Time- Monday - Friday FLSA Status: Exempt Salary Range: $60,000- $95,000 annually (good-faith estimate upon hire) Additional Compensation: This position includes eligibility for quarterly incentives and employees may be considered for annual performance-based salary increases; eligibility and amount are determined by individual performance and business needs. Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity. About Oak Valley Community Bank We are looking for a dynamic Customer Service Manager to help us build a strong, service-driven team from the ground up. If you have banking experience and are passionate about banking, ready to lead a team, and thrive in a collaborative, customer-focused environment, we'd love to meet you. What You'll Do As a Customer Service Manager , you'll play a key role in the daily operations and success of our branch. You'll support the Branch Manager and lead by example to deliver exceptional service, drive sales, and foster a positive team culture. Key Responsibilities: Lead and motivate a team to deliver outstanding customer service. Support daily branch operations including compliance, security, and lending. Promote a sale and service culture through coaching and development. Assist customers with banking needs, including loan applications and product education. Ensure the branch is organized, efficient, and compliant with bank policies. Act as the acting Branch Manager when needed. Encourage professional growth and provide mentorship to team members. Engage in business development and cross-selling opportunities. Maintain open communication and a positive, solutions-oriented mindset. Who You Are You're a self-motivated , self-aware leader who's ready to take the next step in your banking career. You bring a strong sense of integrity, empathy, and accountability to your work and are excited to help shape the culture of a brand-new branch. Ideal Qualifications: 1+ years of experience in banking operations, sales, or customer service. Experience supervising or leading small teams. Strong knowledge of banking regulations, products, and services. Comfortable with lending activities and cross-selling. Excellent communication, organizational, and time management skills. Basic understanding of HR policies and labor laws. Proficient in Microsoft Office and banking software systems. Strong problem-solving and analytical skills. Why Join Us? Be part of a seasoned branch and help continue to build something special. Work in a supportive, community-focused environment. Enjoy opportunities for growth and development . Competitive salary and benefits package. Equal Pay & Opportunity Statement Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.

Job DescriptionBenefits: 401(k) Company parties Health insurance Opportunity for advancement Job Title: Customer Service Manager Industry: Roofing & Construction About Us Were a 25-year-old California roofing construction company committed to high-quality workmanship and exceptional customer care. Were looking for a proactive, detail-oriented Customer Service Manager to serve as the central hub of communication, scheduling, and client support. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we want to meet you! Roofing, we can teach you - but organizational skills, initiative, and a good attitude will need to come with you. Key Responsibilities Customer & Project Coordination Manage the company CRM, ensuring accurate and up-to-date customer and project information. Schedule appointments, inspections, and follow-up visits for project managers and field teams. Coordinate and manage drafting bids, sending proposals, and related documentation. Draft and send inspection reportsincluding photosto clients in a clear and professional format. Follow up on proposals and estimates to support project pipeline and customer engagement. Distribute information to clients, team members, and partners to keep everyone aligned. Office & Administrative Support Answer incoming calls and manage service requests with professionalism and urgency. Perform general office administration tasks, including maintaining a clean, organized workspace and ensuring the office is neat at the end of each day. Manage website content updates (photos, text, reviews, and announcements) to coincide with completed jobs in real time. Oversee photo quality control for job sites and marketing purposes. Oversee weekly blog post topics Assist with internal workflow improvements and administrative systems. Maintain current and accurate company registration profiles with vendors, public agencies, and partners. Complete general administrative support tasks away from the office and meet clients in the field as requested. Conduct research for principals as directed. Requirements Valid drivers license and a clean driving record (occasional off-site tasks required). Experience in customer service, office administration, or construction/contractor-related environments preferred. Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent communication skillsboth written and verbal. Familiarity with typical CRM platforms and general digital tools (email, spreadsheets). We will train you on our roofing-specific CRM. Ability to work independently while keeping the team informed. Professional, courteous, and solution-oriented attitude. Physical Requirements: Prolonged sitting at a desk or workstation. Occasional standing or walking, such as to meetings, printers, or break areas. Repetitive hand and finger movements, including typing and using a mouse. Use of standard office equipment, such as computers, phones, copiers, and scanners. Visual acuity to read screens, documents, and fine print. Light lifting, typically up to 1015 pounds (e.g., files, boxes of paper, laptops). Fine motor skills for tasks like filing, writing, or data entry. Why Join Us? Work with a reputable, growing roofing company that values initiative and high standards. Opportunity to make a visible impact on customer satisfaction and operational efficiency. Supportive leadership and a collaborative working environment. This is a growth position. Our companys strategic growth plan will provide opportunities for personal growth, extensive training, and career advancement. This is a full-time, non-exempt position. The compensation range is $25 - $35 per hour, commensurate with experience. Company benefits, including a 401(k) plan and medical insurance, are available after a probationary period. How to Apply Please send your resume and a brief cover letter that outlines your experience and interest in the role. We look forward to meeting the next key member of our team! We are an Equal Opportunity Employer.

Role Purpose The Materials & Customer Service Manager is responsible for owning end-to-end material flow and customer commitments. This role ensures that materials, planning, and customer communication are aligned to support on-time delivery, operational stability, and customer satisfaction. The role leads buyers, planners, and customer service personnel and acts as the primary escalation point for material and delivery risks. Key Outcomes & Accountability On-time delivery performance Material availability aligned to production schedules Inventory accuracy and health Supplier performance (OTD, responsiveness, quality) Clear, proactive customer communication Reduction of expedites, surprises, and firefighting Core Responsibilities Materials & Supply Chain Management: - Own material planning and purchasing strategy - Identify and mitigate supply chain risks - Define sourcing strategies for critical components Customer Service Leadership: - Own customer order management and delivery commitments - Ensure proactive communication with customers - Manage escalations and trade-offs People Leadership: - Lead buyers, planners, and customer service staff - Develop team capability and accountability - Set clear expectations and performance standards Cross-Functional Leadership: - Partner with Production, Quality, and Engineering - Lead materials and delivery discussions - Balance cost, delivery, and operational reality Decision-Making Expectations The role is expected to: - Anticipate issues before they impact customers - Make timely decisions with incomplete information - Escalate issues with clear recommendations - Own outcomes, not just activities Role Competencies Strategic Thinking: - Thinks systemically across materials, planning, and customer commitments Leadership & Influence: - Leads teams effectively and holds people accountable Operational Judgment: - Balances competing priorities under pressure Communication: - Communicates clearly, calmly, and proactively Problem Solving: - Identifies root causes and implements durable solutions Accountability: - Takes ownership for results and follows through Experience & Qualifications Prior experience managing materials, supply chain, or customer service teams Demonstrated people management experience (required) Manufacturing or precision machining environment preferred Experience with ERP systems Strong analytical and communication skills Shift Day shift Monday to Friday Benefits: Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral Program

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a meaningful career in a local business that has a national brand people recognize and trust? Successful Allstate Agency Owner Jared Burns-Coffin is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Account Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed Use a customer-focused, needs-based review process to educate customers about insurance options Work with the agent to establish and meet marketing goals Schedule appointments, identify customer needs, and market appropriate products and services Educate prospective customers on how to protect their families and assets by offering Allstate products Proactive outbound approach to service existing client accounts and perform policy reviews Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... 401K with match Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Comprehensive on the job training (get paid to learn!) Valuable experience Growth potential/Opportunity for advancement within my agency Opportunity for growth at Allstate Corporation Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Proactive in problem solving Dedicated to providing a professional customer experience Pride in getting work done accurately and timely Ability to multi-task Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Office hours are Monday - Friday 8:30am to 5:30pm (with some evening and weekend appts) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. Good Work. Good Life. Good Hands The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under general managerial review: Manages all activities of the Universal Customer Service (UCS), the Switchboard and the campus receptionists, and the Telemarketing Services. ESSENTIAL FUNCTIONS: Research new methods and technologies. Recommends automated solutions or changes to current operations procedures which improve responsiveness. Informs and trains staff in new policies, products and procedural changes. Functions as liaison to branches and other internal departments to secure resolutions of issues and respond to inquiries. Directly manages the staff and activities of the outbound calling and the inbound telemarketing units. Monitors performance of staff providing management with regular reports to the quality and quantity of service provided. Recommends all salary, training and other personnel activities for subordinate staff. Marginal Functions: 7. New FSA provides departmental training for Financial Sales officers and performs additional job-related duties as required. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible experience, to include managerial and/or supervisory responsibilities within an operational or new accounts area of a financial institution where incumbent has gained a working knowledge of various types of financial products and how they are serviced. Previous experience selling financial services and college level course in accounting or finance a plus. Must be PC literate and possess excellent interpersonal communication, organization, and leadership skills. PHYSICAL DEMANDS: Works for extended hours at CRT. MENTAL DEMANDS: Identify how changes to current policy and/or financial products will affect present operations. Provide appropriate training to new personnel in an environment which has constant demands. Assess work flow in various areas and shifts personnel to meet changing volumes. Research new technologies and identify if these "state of the art" processes are cost effective for our operations. Maintain composure while responding to service requests from demanding clients. EQUIPMENT USED TO PERFORM FUNCTIONS: Telephone, PC, various Voice Response and data transmission systems, Fax Machine, photocopiers, and 10-Key. DECISION MAKING: (Give examples of decisions and recommendation made by incumbent) Identify and recommend best solution to improve current operations. Implement training programs to enhance the skill sets of each employee. Determine budgetary requirements for the three areas. SUPERVISORY RESPONSIBILITY: (List number of subordinates) Directly Supervised: 15 Indirectly Supervised: 76 EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $81,946.10

Life Chiropractic College West Give. Do. Love. Serve. From One's Own Abundance. Salary Range: $75,000 - $85,000 Full-Time, Exempt 40 hours per week in Hayward, CA Essential Job Responsibilities: Supervises, schedules, and evaluates the team of Chiropractic Assistants (CAs) Provides CA training, work assignments, schedules, performance reviews, and personnel file documentation Provides continued CA training on policies, procedures and DE&I Responsible for the development and implementation of policies and procedures to ensure the best customer service and management of Health Center operations Ensures that the policies and procedures are understood and adhered to by all CAs Ensures that CA work schedules and coverage are structured within the annual budget approved by the Board of Regents Provides budget recommendations Revises front desk and records room procedures and policies Recommends policy and/or procedure changes Oversees inventory and purchasing of supplies Has an understanding of the function and job requirements at each health center station (front desk, new patient, cashier, records room) Is able to fill in any station as may be required Provides cross training to all CAs (all CAs must understand the duties and responsibilities of all stations and be able to work at all stations) Creates an energetic, positive and healthy environment - ensuring all resources are readily available to interns and doctors (equipment, tables, forms, information - anything the interns and/or doctors need) Prepares quarterly faculty schedule Is a ChiroTouch Master User: creates users each quarter, assists with training interns on ChiroTouch, assists interns, doctors and CAs with troubleshooting on ChiroTouch Assists with training interns on front office procedures (guest lectures) Participates in committees such as the safety committee and TIC committee Is a problem solver, an expert in understanding people and managing conflict by providing long term solutions to challenges that come up Qualifications: Bachelor's degree required At least 5 years work experience in management/customer service, preferable in health care, i.e., expenditures, patient statistics, purchasing budget, projects, supervision of 3 or more employees Familiarity with EEO, sexual harassment, diversity policies Computer skills a must: Microsoft Office, G-Suites and database programs Excellent verbal and written communications skills Excellent organizational and time management skills Excellent interpersonal listening and problem solving skills Excellent leadership, performance coaching, team and morale building skills Ability to communicate and promote change in a positive manner Must be self-motivated, dependable, and able to work independently Chiropractic experience preferred Employee Benefits: Free Chiropractic Care for Employees (Discounted Care for Immediate Family Members) Paid Vacation Time, Personal Days, and Sick Time 14 Paid Holidays Merchandise Discount in Bookstore Engaging and Inclusive Environment Paid community service such as local events, fundraisers, and volunteering opportunities Medical, dental, vision, and life insurance benefits (After 30 days of employment) 401(k) Plan (After 30 days of employment) Flexible Spending Account Employee Assistance Program Paid Short Term and Long Term Disability About Us: At its core, Life West empowers transformation by offering its students a path to help create a brighter future for humanity with the Doctor of Chiropractor (DC) degree. In March 1981, through the efforts of Dr. George Anderson, Dr. George Wentland, and Dr. Sid E. Williams, president and founder of Life Chiropractic College, an agreement was reached between Life Chiropractic College and Pacific States Chiropractic College. As a result, the college was renamed Life Chiropractic College West. Life West is proud of its history and legacy of producing happy and successful alumni who practice around the world. Build a campus culture that embraces diversity and inclusion Develop a culture of service within and outside of the college Improve institutional effectiveness through constant innovation and assessment To learn more about Life Chiropractic College West and our mission, please visit our website: ************************** Life Chiropractic College West values diversity in our college and workplace. Our company provides equal opportunity for employment to qualified applicants on the basis of experience and the ability to do the available work, without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. LCCW is also committed to compliance with all fair employment practices regarding citizenship and immigration status.